酒店常用英语(翻译之前必看)
酒店翻译常用英语
翻译对照词汇表Restaurant 酒店里面的称为餐厅，酒店外的可以叫饭馆或者餐馆都可以B&B 家庭式酒店Boutique hotel 精品酒店Resort 度假村King-size 特大号床Queen-size 大号床Twin beds 双床房Single bed 单床房Double room 双人间Single room 单人间Suite 套房Studio suite 公寓套房Adjoining room 相邻房Connecting room 连通房Executive Floor 行政楼层Bellboy 行李员Concierge 礼宾Receptionist 前台接待Reception/Front desk 前台Coach 旅游大巴Reservation 预订（不是预定）Doorman 门房门童Housekeeping staff 客房清洁人员Room service 客房服务，有时特指客房送餐服务Ground 花园Tip 小费Service charge 服务费Turn down 开夜床服务（指的是傍晚的时候再次整理房间，使客人晚上睡的舒服）Executive room 商务房Shuttle bus 班车Do Not Disturb Sign /DND sign请勿打扰牌Please Make Up sign /PMU sign 请收拾房间牌check-out 退房check-in 登记入住lobby 大堂Owner response: 业主回复酒店岗位：Porter门房Hotel Concierge酒店礼宾部Procurement Manager; Purchasing Manager采购部经理Food & Beverage Manager; Catering Manager餐饮部经理Table Hostess餐桌女服务员Kitchen Hand; Kitchen Help; Kitchen Worker厨工Cook; Chef厨师Head Chef厨师长Cook炊事员Assistant Manager大堂副理Lobby Manager大堂经理Tourist Guide导游Sauce Cook调味汁厨师Restaurant Manager饭店经理Rooms Division Manager房务部经理Second Chef副厨师长Second Waiter副领班Trainee Manager见习经理Receptionist接待员Bar Operative酒吧服务员Hotel Accountant酒店会计Chief Accountant; Financial Controller酒店主管会计;财务总监Housekeeping Manager客房部经理Executive Housekeeper; Head Housekeeper客房部主管Chambermaid客房女服务员Head Waiter ；Captain领班Floor Attendant楼层服务员Travel Agent 旅游中介Doorman门童Pantryman配餐员Front Desk Manager前台经理Front Office Supervisor前台领班Front Office Manager前厅经理Assistant Front Office Manager前厅副理Cleaner清洁工Food Checker食品检验员Vegetable Cook蔬菜厨师Materials Manager物料经理Western-Style Restaurant Manager西餐部经理Executive Assistant Manager行政副经理Assistant Banquet Manager宴会部副经理Banquet Manager宴会部经理Night Manager夜班经理Hotel Greeter迎宾员Reservation Manager预订部经理Chinese-Style Restaurant Manager中餐部经理Resident Manager驻店经理Front Clerk; Reception Clerk总台接待员room reservation客房预定fully booked客满types of rooms房间种类double room双人房standard room标准房twin room双床房superior room高级房deluxe room豪华房executive room商务房suite套房junior room普通套房senior suite高级套房Presidential suite总统套房a room facing south朝南的房间studio room公寓套房connecting room连通房adjoining room相邻房no show没有按预定抵店letter of confirmation确认信service charge服务费extra charge额外费用shuttle bus班车full price全价discounted price折扣价rack rate标准价special price优惠价complimentary rate免费king-size bed特大号床queen-size bed 大号床postpone 推迟Vacancy/vacant room空房cancel/cancellation取消change更改book/reserve预定automatic door自动门check in登记入住check out结帐a piece of baggage/luggage一件行李shoulder bag背包cardboard box纸箱briefcase手提箱luggage trunk汽车行李箱send up送行李fill out填写name tag名牌turn – down service夜床服务make up打扫房间tidy up稍稍整理laundry items洗衣项目express service加快服务check核对private room包间menu菜单set menu套餐fully booked定满了rent租schedule计划表recommend推举酒店内设施adapter 连接器brief ease 公文包out of order 坏了coupon奖券Food Mall食品街Ancient Culture Street古文化街fire sprinkler 灭火喷淋coat hanger 大衣架pillow 枕头heating control 加热控制ice tongs 冰夹chair 椅子bedside table 床头桌ceiling light 顶灯luggage stand 行李架swimming bag游泳袋power socket 电源插座note pad 记事簿shoe basket鞋篮ice bucket 冰桶security latch安全门dry cleaning docket 干洗单breakfast menu 早餐菜单light switch 灯开关air conditioner vent空调排风口pillow case枕套coffee table 咖啡桌wall paper 壁纸hair dryer 吹风机standing lamp 地灯valet stand 衣物架switch 开关desk chair（与书桌配套的）椅子laundry docket 洗衣单Do Not Disturb Sign 请勿打扰牌DND sign请勿打扰牌chest of drawers 带抽屉的柜厨sheer curtains 纱窗帘desk lamp 台灯television cabinet 电视柜single bed 单人床double bed 双人床desk书桌dusting 去尘toilet brush 马桶刷子refuse bag 废物袋mopping 拖地scrub 檫洗dustpan and brush 簸箕和刷子detergent 清洁剂vacuum cleaner 吸尘器mop 拖把shampoo 洗发水soap 香皂bath foam 浴液sewing kit 针线盒moisturizer 润肤露shower cap 浴帽shoehorn鞋拔shoe shine檫皮鞋Bedside lamp 床头灯smoke detector 烟感器wardrobe 衣柜television guide电视指南Please Make Up sign 请收拾房间牌PMU sign 请收拾房间牌slippers拖鞋drapes 布帘ceiling屋顶Laundry docket 洗衣单window sill 窗台shopping bag 购物袋bookshelf 书架ground floor (英)底，层，一楼cabinet 橱柜switch 开关Venetian blind 百叶窗帘curtain 窗帘wastebasket 字纸篓tea trolley 活动茶几night table 床头柜first floor (英)二楼，(美)一楼folding screen 屏风hanger 挂钩plug 插头wall plate 壁上挂盘Chinese painting 国画elevator, lift 电梯drawer 抽屉second floor (英)三楼，(美)二楼spring 弹簧cushion 靠垫，垫子socket 插座，插口sitting room 起居室voltage 电压floor 楼层，地板carpentry (总称)木器tea table 茶几bedclothes 床上用品quilt 被子mattress 床垫thermos 热水瓶transformer 变压器酒店前台用语：market price 市价cashiers desk 兑换处coin 硬币accounting desk 帐务处check-out time 退房时间voucher 证件price list 价目表check, cheque 支票sign (动)签字interest 利息form 表格reservation 预订reception desk 接待处tip 小费reservation desk 预订处luggage office 行李房spare (形)多余的postpone (动)延期cancel (动)取消travelers cheque 旅行支票pay (动)付款fill (动)填写administration 管理、经营note 纸币registration desk 入宿登记处lobby 前厅luggage rack 行李架visit card 名片identification card 身份证rate of exchange 兑换率conversion rate 换算率charge (动)收费bill 帐单change money 换钱procedure 手续、程序information desk 问询处luggage label 行李标签overbooking 超额订房reasonable (形)合理的cash (动)兑换keep (动)保留、保存bank draft 汇票accept (动)接受procedure fee 手续费fill in the form 填表酒店的种类：Designed hotel 设计酒店boutique hotel 精品酒店certified hotel for tourism 旅游定点旅馆family hotel 家庭旅馆B&B: 经济型酒店resort hotel 度假区酒店酒店部门：电脑部E.D.P.市场营销部sales & Marketing Division销售部Sales Department公关部Public Relation Department预订部Reservation Department客务部Room Division前厅部Front Office Department管家部Housekeeping Department餐饮部Food & Beverage Department康乐部Recreation and Entertainment Department 工程部Engineering Department保安部Security Department行政部Rear-Service Department商场部Shopping Arcade其他：Oriental Plaza: 东方新天地Forbidden city:故宫High-speed wireless internet: 高速无线上网Owner response: 业主回复Expatriates/ expats:外籍人士/外籍员工F&B:餐饮Mansion/ service-apartment:酒店式公寓English tea:英式红茶/英式下午茶CTS:中国旅行社Prepaid cell: 预付型手机Toiletries: 洗漱用品Morning call 唤醒服务。
酒店常用英语
酒店常用英语Modified by JACK on the afternoon of December 26, 2020酒店常用英语✧Lobby 大堂✧Front office 前厅✧Receptionist 前台接待员✧Register 登记✧ registration card 登记单✧Reservation list 预定单✧Waiting Reservation list 等候预定✧Overbooking 超额定房✧Fully booked 满房✧Procedure 手续，程序✧Form 表格✧Message 留言✧Breakfast coupon 早餐券✧Voucher 优惠券✧Promotion 推广✧Discount 折扣✧Room card/key 房卡✧Group rooming list 团队用房单✧Room status 房态✧Vacant ready 可卖房✧Vacant clean 干净房✧Vacant dirty 脏房✧Arrival 到达✧Expect arrival 预计到达✧Early arrival 提前到达✧Departure 离店✧Expect departure 预计离店✧Early check-out 提前离店✧Late check-out 延迟离店✧Extend 延长✧Extend departure 延期✧Extend stay 续住✧Postpone/delay 延期✧Cancel 取消✧Guarantee 担保✧Confirm 确认✧Accept 接受✧Inform 通知✧Count 数，点数✧Apologize道歉✧Suggest 建议✧Arrange 安排✧Deliver 投递，传送✧Prepare 准备✧Send 派遣✧Scan 扫描✧Block 阻塞✧Release 再出租✧Room available 可用房✧Room occupied 已占用房✧Out of order 维修房✧Day use 日用房✧House use 酒店用房✧Discrepancy 误差✧Complimentary room 免费房✧Occupancy 出租率✧Room type 房型✧Single room 单人房✧Double room 双人房✧Twin room/Standard room 标准间✧Suite （一套）房间，指拥有一室一厅或多室多厅的房子✧King Executive Suite 行政套房✧Deluxe Executive Suite 豪华行政套房✧Premier Suite 至尊套房✧Presidential Suite 总统套房✧EF, Executive Floor 行政楼层✧Conference room 会议室✧Multi-function hall 多功能厅✧Balcony 阳台✧Scene 景色，景象✧Counter 柜台✧Bath 浴室✧Shower 淋浴✧Extra bed 加床✧Room rate 房价✧Room charge 房租✧Special rate 优惠价✧Market price 市价✧Service charge 服务费✧Price list 价目表✧Room charge sheet 房价表✧Upgrade 升级✧Forecast 预报✧Package 包价✧Walk in 散客（无预定）✧Deposit 押金✧Receipt 收据✧Credit card 信用卡✧Great Wall Card 长城卡✧Master Card 万事达卡✧American Express Card运通卡✧VISA Card 维萨卡✧Check/Cheque 支票✧Travel cheque 旅行支票✧Bank draft 汇票✧foreign currency外币✧Currency 货币✧Exchange 兑换✧Exchange rate/Rate of exchange 兑换率✧Conversion rate 换算率✧Cash 现金✧Coin 硬币✧Exchange memo 兑换水单✧Identity card 身份证✧Passport 护照✧Address 地址✧Visa 签证✧Visa available 签证有效期✧Nationality 国籍✧Signature ( sign) 签字✧Change room 换房✧Fine 罚金✧Miscellaneous charge 杂费✧Procedure fee 手续费✧Bill 账单✧Invoice 发票✧Direct bill Purchase 购买✧Free of charge 免费✧Off-season 淡季✧Peak-season 旺季✧Copy 复印✧Print 打印✧Fax 传真✧Envelope 信封，封套✧Staple 订书钉✧Stick 粘贴，张贴✧Sticker 背后有粘胶的标签。
酒店英语术语大全
酒店英语术语大全酒店英语术语对于在酒店工作的员工以及与酒店服务相关的人员来说是非常重要的。
以下是一些常见的酒店英语术语及其解释：1.Reception (前台):2.1.Check-in: 入住2.Check-out: 退房3.Front desk: 前台4.Receptionist: 前台接待员5.Guest registration: 客人登记6.Room key: 房间钥匙7.Room number: 房间号码3.Rooms and Suites (客房和套房):4.1.Single room: 单人间2.Double room: 双人间3.Triple room: 三人间4.Quadruple room: 四人间5.Suite: 套房6.King size bed: 特大床7.Queen size bed: 大床8.Twin beds: 双人床9.Room service: 客房服务5.Dining (餐饮):6.1.Breakfast: 早餐2.Lunch: 午餐3.Dinner: 晚餐4.Buffet: 自助餐5.À la carte: 点餐6.Restaurant: 餐厅7.Waiter/Waitress: 服务员8.Menu: 菜单9.Wine list: 酒单10.Bill: 账单7.Housekeeping (客房清洁服务):8.1.Maid service: 客房清洁服务2.Room cleaning: 房间清洁3.Change towels: 更换毛巾4.Change sheets: 更换床单undry service: 洗衣服务6.Ironing service: 熨烫服务9.Concierge (礼宾服务):10.1.Concierge: 礼宾员2.Luggage storage: 行李寄存3.Porter: 行李员4.Taxi service: 出租车服务5.Limousine service: 豪华轿车服务6.Tourist information: 旅游信息11.Other Terms (其他术语):12.1.Safe deposit box: 保险箱2.Wake-up call: 叫醒服务3.Room rate: 房间价格4.Discount: 折扣5.Valet parking: 代客泊车服务6.Gym/Fitness center: 健身房/健身中心7.Spa: 水疗中心8.Business center: 商务中心这些只是一些常见的酒店英语术语，实际上酒店行业还有许多其他的专业术语和表达方式。
酒店常用英语
酒店常用英语一、名词解释1、front desk 前台2、house room 客房3、operator 总机，话务员4、business centre 商务中心5、assistant manager 大堂副理6、reception 接待7、morning call 叫醒服务8、VIP=very important person 贵宾9、laundry service 洗衣服务10、single room 单间double room 双人间triple 三人间suite 套间deluxe room 豪华间vacant room 空房11、upstairs上楼12、second第二13、elevator电梯14、basement地下室15、corridor走廊尽头16、advice忠告17、customer service centre 房务中心18、shopping centre购物中心19、toilet卫生间20、towel毛巾21、restaurant餐厅22、bredkfast/lunch/dinner 早餐/午餐/晚餐23、steak 牛排24、tea 茶25、bread 面包26、soap 香皂27、cup 杯子28、vegetable 蔬菜二、问候语1、Good morning（afternoon、evening）madam/sir早上（下午、晚上）好，女士/先生2、Welcome to our hotel. 欢迎入住我们大厦。
3、Wish you a most pleasant stay in our hotel.祝您在我们酒店入住愉快。
4、Thank you for your advice（information/help）.谢谢您的忠告（信息/帮助）。
5、You are welcome./Not at all. 不用谢。
6、It’s my pleasure. 很高兴为您服务。
7、I’m sorry./Excuse me. 对不起，抱歉。
酒店常用英语
酒店常用英语文件编码（008-TTIG-UTITD-GKBTT-PUUTI-WYTUI-8256）酒店常用英语Lobby 大堂Front office 前厅Receptionist 前台接待员Register 登记registration card 登记单Reservation list 预定单Waiting Reservation list 等候预定Overbooking 超额定房Fully booked 满房Procedure 手续，程序Form 表格Message 留言Breakfast coupon 早餐券Voucher 优惠券Promotion 推广Discount 折扣Room card/key 房卡Group rooming list 团队用房单Room status 房态Vacant ready 可卖房Vacant clean 干净房Vacant dirty 脏房Arrival 到达Expect arrival 预计到达Early arrival 提前到达Departure 离店Expect departure 预计离店Early check-out 提前离店Late check-out 延迟离店Extend 延长Extend departure 延期Extend stay 续住Postpone/delay 延期Cancel 取消Guarantee 担保Confirm 确认Accept 接受Inform 通知Count 数，点数Apologize道歉Suggest 建议Arrange 安排Deliver 投递，传送Prepare 准备Send 派遣Scan 扫描Block 阻塞Release 再出租Room available 可用房Room occupied 已占用房Out of order 维修房Day use 日用房House use 酒店用房Discrepancy 误差Complimentary room 免费房Occupancy 出租率Room type 房型Single room 单人房Double room 双人房Twin room/Standard room 标准间Suite （一套）房间，指拥有一室一厅或多室多厅的房子King Executive Suite 行政套房Deluxe Executive Suite 豪华行政套房Premier Suite 至尊套房Presidential Suite 总统套房EF, Executive Floor 行政楼层Conference room 会议室Multi-function hall 多功能厅Balcony 阳台Scene 景色，景象Counter 柜台Bath 浴室Shower 淋浴Extra bed 加床Room rate 房价Room charge 房租Special rate 优惠价Market price 市价Service charge 服务费Price list 价目表Room charge sheet 房价表Upgrade 升级Forecast 预报Package 包价Walk in 散客（无预定）Deposit 押金Receipt 收据Credit card 信用卡Great Wall Card 长城卡Master Card 万事达卡American Express Card运通卡VISA Card 维萨卡Check/Cheque 支票Travel cheque 旅行支票Bank draft 汇票foreign currency外币Currency 货币Exchange 兑换Exchange rate/Rate of exchange 兑换率Conversion rate 换算率Cash 现金Coin 硬币Exchange memo 兑换水单Identity card 身份证Passport 护照Address 地址Visa 签证Visa available 签证有效期Nationality 国籍Signature ( sign) 签字Change room 换房Fine 罚金Miscellaneous charge 杂费Procedure fee 手续费Bill 账单Invoice 发票Direct bill Purchase 购买Free of charge 免费Off-season 淡季Peak-season 旺季Copy 复印Print 打印Fax 传真Envelope 信封，封套Staple 订书钉Stick 粘贴，张贴Sticker 背后有粘胶的标签。
酒店常用外语
酒店常用外语1)Good morning(afternoon,evening),sir(madam).早上好〔下午、晚上好〕，好，先生〔夫人〕2)How do you do (--howdoyoudo )您好！3)Hello(orhi)!您好！4)How is every thing(withyou)〔您的〕一切都好吗？5)How are you getting on(or along) these days 这几天过得怎么样？6)How are you (-Fine,thankyou.andyou )您的身体好吗？7)Glad(nice) to see you.见到您很兴奋。
8)Welcome to our hotel.欢迎到我们的酒店来！9)Its nice to meet you again,Mr.Johnson.再次见到您太好了，约翰逊先生。
10)Good–bye.(orbye-bye)再见！11)Good night.晚安〔晚间告辞用〕12)Have a good rest.祝您休息好！13)See you later(tomorrow).以后〔明天〕见！14)Hope to see you again soon.盼望不久再见到您！15)Have a good time.祝您过得开心！16)We wish you a pleasant stay in our hotel.愿您在我们饭店过得开心！17)Please dont leave anything be hind.请不要遗忘你的'东西。
18)Mind (or watch) your step!请走好！19)We wish you a pleasant journey.祝您旅途开心！20)Have a nice trip!一路平安！21)All the best!万事如意！22)Take care!多保重！23)Good luck!祝您好运！24)Thank you(very much).感谢您〔特别感谢〕。
酒店专用英语词汇
酒店专用英语词汇酒店房态名词缩写：01.VC V acant Clean 空的干净房/可卖房02.VD V acant Dirty 空的脏房03.OC Occupied Clean 住客干净房04.OD Occupied Dirty 住客脏房05.PMU Please Make Up 即扫06.DND Do Not Disturb 请勿打扰07. OS Out Of Service 维修房（小）08. OOO Out Of Order 维修房（大）09.ECO Expectative Check Out 预退房10.D/L Double lock 双锁房11.S/O Sleep Out 外睡房12.R/S Refuse Service 拒绝服务13.LSG Long Staying Guest 长住客14.VIP V ery Important Person重要客人（贵宾）15.N/B No Baggage 无行李16.L/B Light Baggage 少行李17.C/O Check Out 离店结帐18.C/I Check In 入住登记19.D/U Day Use 小时房20.H/U House Use 自用房21. T/D T urn Down Service 夜床服务22.R/G Repeated Guest 回头客23.L/F Lost and Found 客人遗留物品24.MOD Manager on Duty 值班经理25.SK Standard King 标准单人间26.ST Standard Twin 标准双人间27.DS Deluxe Suite 豪华套房28.BS Business Suite 商务套房29.CR Connecting Room 公寓套房30.P A Public Area 公共区域31.EK Executive King 行政单人间32.ET Executive Twin 行政双人间33.ES Executive Suite 行政套房部门 DEP ARTMENT DEPT 职位 POSITION POS行政办 EXECUTIVE OFFICE EO财务部 FINANCE DEP ARTMENT FIC会计部 ACCOUNTING ACCT采购部 PURCHASING DEP ARTMENT PD酒水仓 BEVERAGE STORE食品仓 FOOD STORE日用品仓 GENERAL STORE市场及销售部 SALES & MARKETING DEP ARTMENT S & M 前厅部 FRONT OFFICE DEP ARTMENT F.O (F/O)管家部 HOUSEKEEPING HSKP洗衣房 LAUNDRY ROOM LR布草房 LINEN ROOM游泳池 SWIMMING POOL餐饮部 FOOD & BEVERAGE DEP ARTMENT F & B中餐厅 CHINESE REST AURANT CHN REST西餐厅 WEST REST AURANT WEST REST日本餐厅 JAP ANESE REST AURANT大堂吧 LOBBY BAR送餐部 ROOM SERVICE RMSVC宴会中心 BANQUET CENTRE会议厅 CONFERENCE HALL管事部 STEW ARD娱乐部 ENTERT AINMENT DEP ARTMENT ENT夜总会 NIGHT CLUB桑拿 SAUNA健身中心 HEAL TH CENTRE美容美发中心 BEAUTY & BARBER CENTRE保龄球室 BOWLING BALL工程部 ENGINEERING DEP ARTMENT ENG 保安部 SECURITY DEP ARTMENT SEC 人力资源部HUMAN & RESOURCES DEP ARTMENT HR培训部 TRAINING DEP ARTMENT员工饭堂 ST AFF CANTEEN员工宿舍 ST AFF DORMITORY医务室 CLINIC ROOM图书馆 LIBRARY前厅各分部：接待处 RECEPTION RECP行政楼层 EXECUTIVE FLOOR E/F询问处 INFORMA TION INFM订房部 RESERV A TION RESV总机房OPERA TOR / TELEPHONE ROOM OPT 礼宾部CONCIERGE CON商务中心 BUSINESS CENTRE BC大堂副理 ASSIST ANT MANAGER AM车队 TRANSPORT A TION TRA账务处 CASHIER 、 ACCOUNTING DESK大堂 LOBBY楼层 FLOOR / F后勤办公室 BACK OFFICE员工通道 ST AFF ENTRANCE职位：总经理 GENERAL MANAGER GM行政助理 ASSIST ANT EXECUTIVE MANAGER AEM行政秘书 EXECUTIVE SECRET ARY财务总监 FINANCIAL CONTROLLER FC总会计师 CHIEF ACCOUNT成本会计师 COST ACCOUNT采购部经理 PURCHASING MANAGER PURCHASING MGR市场及销售总监 DIRECTOR OF SALES & MARKETING DOS市场及销售副总监ASSIST ANT DIRECTOR OF SALES & MARKETING ADOS 市场及销售部经理 SALES MANAGER 销售员 SALES SALES前厅经理 FRONT OFFICE MANAGER FOM前厅副经理 ASSIST ANT FRONT OFFICE MANAGER AFOM大堂副经理 ASSIST ANT MANAGER AM接待员 RECEPTIONIST / RECEPTION CLERK订房员 RESERV A TION CLERK RESV CLERK行李员 BELL BOY / BELL MAN门童 DOORMAN接线生 OPERA TOR司机 DRIVER行政管家 EXECUTIVE HOUSEKEEPER EH副行政管家 ASSIST ANT EXECUTIVE HOUSEKEEPER AEH助理管家 ASSIST ANT HOUSEKEEPER AH楼层服务员 ROOM A TTENDANT A TT餐饮总监 DIRECTOR OF FOOD & BEVERAGE DOFB行政总厨 EXECUTIVE SOUS CHEF点心总厨 DIM SUM CHEF人力资源部经理 HUMAN & RESOURCES MANAGER HR MGR 总工程师 CHIEF ENGINEER值班工程师 DUTY ENGINEER保安部经理 SECURITY MANAGER保安主管 CHIEF SECURITY经理 MANAGER MGR主任 SUPERVISOR SUP领班 CAPT AIN CAP秘书 SECRET ARY文员 CLERK服务员 W AITER行政值班经理 EXECUTIVE ON DUTY MANAGER EOD 值班经理DUTY MANAGER DM酒店常用术语：接待处用语：入住 CHECK - IN C / I退房 CHECK - OUT C / O预订 BOOKING 、 RESERV A TION BKG预期抵店 ARRIV AL 、 DUTE IN ARL提前抵达 EARL Y ARRIV AL预期离店 DEP ARTURE 、 DUTE OUT DEPT确认 CONFIRMA TION CONFIRM再次确认 RE – CONFIRM RE-CFRM取消 CANCELLA TION CANCELL订金 DEPOSIT价格 RA TE RTE价钱 PRICE封房 BLOCK续住 EXTENSION EXTEN客类：顾客、宾客 CLIENT 、 GUEST散客 W ALK IN W / I 、 FIT团队 GROUP GRP商务客 COMMERCIAL GUEST COMM GST 商务合同 CORPORA TE CONTRACT长住客 LONG ST A Y GUEST L / S GST贵宾 VERY IMPORT ANT PERSON VIP旅行社 TRAVEL AGENT TVL AGT自用房 HOUSE USE H/U公司 COMP ANY COM付帐(动) P A Y付帐(名) P A YMENT]信用卡 CREDIT CARD现金 CASH尽快 AS SOON AS POSSIBLE ASAP 资料 INFORMA TION INFM 电话 TELEPHONE TEL传真 F ACSIMILE F AX电传 TELEX TLX电报 CABLE CBL地址 ADDRESS ADD复印(机) COPY (MACHINE)网络 INTERNET电脑 COMPUTER打印机 PRINTER机票 FLIGHT TICKET打字 TYPING充电 CHARGE A BA TTERY充电器 CHARGER留言 MESSAGE内播电影 IN-HOUSE MOVIE对方付费电话 COLLECT CALL酒店帐 HOUSE ACCOUNT H/A国内长途 ------ IDD国际长途 ------ DDD市内电话 CITY CALL分机 EXTENSION EXTN服务台 COUNTER唤醒服务 W AKE UP CALL叫早服务 MORNING CALL请勿打扰 DO NOT DISTURB DND 天气 WEA THER出租车 T AXI面包车 VEHICLE中巴 COACH报纸 NEW S P APER信件 MAIL电视 TELEVISION TV背景音乐 BACK GROUND MUSIC小酒吧 MINI BAR冰箱 REFRIGERA TOR客房保险箱 MINI SAFE / PERSONAL SAFE吹风筒 HAIR DRYER电热水壶 ELECTRIC HEA TING KETTLE中央空调 INDIVIDUAL CONTROLLED AIR-CONDITION洗衣 LAUNDRY干洗 DRY-CLEANING熨烫 V ALET SERVICE失物招领 LOST AND FOUND早餐BREAKF AST B’F AST 美式早餐 AMERICAN BREAKF AST ABF 欧陆式早餐CONTINENT AL BREAKF AST CBF 东方式早餐ORIENT AL BREAKF AST OBF 午餐 LUNCH LNH 晚餐 DINNER DNR 人民币 ------ RMB港币 ------ HKD美元 ------ USD按摩 MASSAGE蒸汽浴 STEAM BA TH邻近房 ADJOINING ROOM付款方式 ADV ANCE P A YMENT礼仪 AMENITY住房平均价格AVERAGE ROOM RA TE A.R.R 收款的指令BILLING INSTRUCTION取消 CANCELLA TION不收费房 COMPLIMENT ARY COMP 连通房 CONNECTING续住 EXTENSION加床 EXTRA BED预报 FORECAST客人帐单 GUEST FOLIO管家部报表 HOUSEKEEPING REPORT加入 JOIN-IN超过退房时间 LA TE CHECK-OUT记事本 LOG BOOK净价 NET RA TE坏房 OUT OF ORDER O.O.O 包价 P ACKAGE长包房 PERMANENT ROOM门市价 RACK RA TE登记 REGISTER登记卡 REGISTRA TION CARD转房 ROOM CHANGE房价 ROOM RA TE房间种类 ROOM TYPE团体住房名单 ROOM LIST同住 SHARE WITH旅行社 TRAVEL AGENT升级 UPGRADE空房 VACANT ROOM贵宾 VERY IMPORT ANT PERSON V.I.P营业利润贡献 Contribution to T rading Profit CTP总经营利润 Gross Operating Profit GOP平均每间可卖房间的收入 Revenue Per Available Room RevP AR 收入产生指数 Revenue Generation Index RGI宾客意见调查系统 Guest Satisfaction T racking System GSTS 员工满意度调查 Employee Satisfaction Pulse Survey ESPS全面质量管理 T otal Quality Management TQM质量评估系统 Quality Evaluation System QES酒店经营管理系统 Property Management System PMS (标准经营程序) Standard Operating Procedures SOP重要公司协议价 (Key Negotiated Rate) KNR当地"公司协议价 (Local Negotiated Rate) LNR合作协议申请 Request for Proposal RFP散客 Fully Independent T raveler FIT综合经营计划 Integrated Business Plan IBP预订中心的预订系统 Virtual Central Reservation Office VCRO。
英语酒店常用语
酒店常用Have you a reservation 您预定过了吗May I know your name and room number 您能告诉我您的名字与房间号吗Here is your room key.给您房间钥匙;Please pay at the cashier's desk over there.请去那边帐台付款;Are these your baggage 这些是您的行李吗1．早晨好;中午好;晚上好; Good morning/afternoon/evening2．欢迎您光临我们饭店;Welcome to our Hotel3．旅游愉快吗Did you have a nice trip4．我是接待员/服务员;I am receptionist. waiter／waitress5．需要我帮忙吗What can l do for yon6．请稍等一会儿;Just a moment, please7．很高兴为您服务;I am always at your service8．希望您在这里住得愉快;I hope you will enjoy your stay with us here.9．对不起,给您添麻烦; I am very sorry to have caused you so much trouble10.如果您需要什么帮助,请及时告诉我; Just let me know if there is anything. I can do for you11．这边请;This way,please12. 请走这边;Would you care to step this way,please13．不客气; You are welcome／“Not at all／It“s my pleasure14．为宾客服务是我们的荣幸;It’s our pleasure to serve our guests15．您先请;请跟我来; After you．Follow me ,please.16．对不起,我马上就过来; Excuse me,I will be with you in a minute.17．能告诉我您的姓名吗May l have your name18．对不起,让您久等了Sorry to have kept your waiting19．您能填一下这张表吗Would you please fill in this form20．您如何付账,是现金还是信用卡How are you going to pay,in cash or by credit card21．对不起,我能进来吗Excuse me,may l come in22．一直往前走;向左转、向右转Go straight ahead．Turn left,turn right23．您可以坐这部电梯到客房You may go to your room by this elevator24．我马上为您查一下; Let me have a cheek for you.25．请坐; Take a seat．please26．我来为您指路;I’ll show you the way27．祝您旅途愉快; Have a good trip28．祝您生意兴隆; I wish you a good business29.欢迎您下次再来; You are welcome to stay with us next time30．希望再次为您服务;I am looking forward to serving you once again.基本待客英语一在正式的英语表现里,疑问基本句型可分为下列四种：1. May I ~2. Could you ~3. Would you ~4. Shall I ~只要理解这四种基本的句型,就可以处理大部分业务上的状况;1．自己要做什么事时,就使用May I ~May I have your name, please 请问尊姓大名May I have your check-out time, please 请问您什么时候结帐离开May I see your passport, please 请让我看一下您的护照好吗May I know your nationality, please 请问您的国籍是什么2．麻烦客人时,可使用Could you ~Could you fill out the form, please 请您填写这张表格好吗Could you write that down, please 请您写下来好吗Could you draft the fax, please 请您写下传真的草稿好吗Could you hold the line, please 请不要挂电话好吗3．询问客人的喜好或是做什么时,可使用Would you ~Would you like tea or coffee 请问您要喝茶还是咖啡Would you like to take a taxi 请问您要搭计程车吗Would you mind sitting here 请问您介意坐在这里吗只要在疑问词后加“Would you ~”,就可以提出大部分的询问;When would you like to visit Kunshan 请问您想要何时参观昆山When would you like to have lunch 请问您想在哪里用餐What time would you like to eat 请问您想何时用餐Who would you like to contact 请问您想和谁联络Which kind of room would you prefer 请问您喜欢哪一种房间How would you like to settle your bill 请问您的账单如何处理How long would you like to stay 请问您要逗留多久How many tickets would you like to buy 请问您要买几张票4．在提供建议协助、征求意见时,可使用Shall I ~ 或Would you like me to do ~ Shall I draw the curtains 请问需要我把窗帘拉上吗Shall I draw you a map 请问要我为您画一张地图吗Shall I make the reservation for you 请问要我为您安排预约吗二招呼语Good morning. 用于中午以前Good afternoon. 用于中午至下午六点以前Good evening. 用于下午六点过后在这些招呼语的后面接句子,例如：Good morning, sir. Are you checking-out 早上好,先生,请问您要退房吗Good afternoon, sir. Welcome to LI JIA Hotel. 中午好,先生,欢迎光临丽嘉酒店Good evening, Ms. May I help you 晚上好,小姐,请问我能为您服务吗后面也可以接上自己酒店名称、部门名称,如：Good morning, sir. This is the Front Desk. May I help you早上好,先生;这里是服务台,请问您需要服务吗三回答1.一般性的回答I see, sir. 我明白了,先生;Certainly, sir. 好的,先生;2.请对方再等一会儿Just a moment, please. 请稍等;Thank you for waiting. 您久等了,先生;I am very sorry to have kept you waiting. 很抱歉让您久等了;Could you wait a little longer, please 请您稍候好吗3.要麻烦客人或是拒绝客人的要求时拒绝客人时,不要一口回绝说“No.”,要委婉一些;I am afraid I can’t do that. 不好意思,我恐怕没办法那样做;Excuse me, sir. Please let me pass. 不好意思,先生,麻烦让我过一下;4.道歉如果是自己的错就说“I am sorry.”; 如果是公司的错,就说：“We are sorry.”;I am very sorry for the delay. 很抱歉延误了时间I am very sorry for the inconvenience. 很抱歉造成您的不便;I would like to apologize for the mistake. 为这个错误我深致歉意;5.客人对自己说“Thank you.”时回答You are welcome. 不客气;Thank you, sir. 谢谢您,先生;Thank you very much. 非常感谢您;6.交给客人某些东西时,可以说Here you are. 您要的东西在这里;Here is your room key. 这是您的房间钥匙;Here it is. 这是您的东西;7．当客人准备离开时,可以说：Have a nice day. 祝您有美好的一天;Please enjoy your stay 祝您住宿愉快;We hope to see you again soon. 希望不久能再次见到您;Thank you for staying with us. 谢谢光临;8. 当客人的英语难以理解时面对客人的疑问,不要只是一味地傻笑,或是一直说Yes, Yes.如果听不懂事,要向客人提出疑问,或是先向对方说“Just a moment, please.”, 然后请求他人协助; Pardon 对不起Pardon me 对不起I beg your pardon 对不起请再说一遍好吗Could you repeat that, please 请您重复一遍好吗9.当会话结束时结束电话中的对话时,不可以简单说“bye-bye”,最好说：Thank you for calling. 感谢您的来电;You are welcome, sir. 先生,不客气;We look forward to hearing from you. 我们静候您的佳音;Please contact me if you have any further questions. 如果您有任何其他问题,请和我联络;柜台服务B=行李服务员BellmanC=服务员ClerkH=客房服务员HousekeepingBC=领班Bell CaptainG=客人Guest尊敬的朋友们Distinguished/Honorable/Respected friends阁下多用于称呼大使Your Excellency我代表北京市政府欢迎各位朋友访问北京;On behalf of the Beijing Municipal government, I wish to extend our warm welcome to the friends who have come to visit Beijing.对您的大力协助,我谨代表北京市政府表示衷心的感谢;On behalf of the Beijing Municipal government, i wish to express our heartfelt thanks to you for your gracious assistance.在北京过得怎么样How are you making out in Beijing我一定向他转达您的问候和邀请;I'll surely remember you and your invitation to him.欢迎美商来北京投资;American businessmen are welcome to make investment in Beijing.欢迎多提宝贵意见;Your valuable advice is most welcome.不虚此行It's a rewarding trip您的日程很紧,我们的会见是否就到此为止;As you have a tight schedule, I will not take up more of your time.请代我问候王先生;Please remember me to Mr.Wang.感谢光临Thank you so much for coming.欢迎再来Hope you'll come again.欢迎以后多来北京Hope you'll visit Beijing more often.请留步,不用送了I will see myself out, please.多保重Take care祝您一路平安Have a nice trip愿为您效劳At your service为…举行宴会/宴请Host a dinner/banquet/luncheon in honor of …欢迎宴会Welcome dinner便宴Informal dinner午宴附有情况介绍或专题演讲等内容Luncheon便餐Light meal工作午餐Working luncheon自助餐Buffet dinner/luncheon答谢宴会Return dinner告别宴会Farewell dinner庆功宴Glee feast招待会Reception庆祝中华人民共和国成立四十五周年招待会Reception Celebrating the 45th Anniversary of the Founding of the People's Republic of China鸡尾酒会Cocktail party茶话会Tea party包餐/点餐Table d'hote/a la carte上菜Serve a courst您的位置在这里;Here is your seat.请入席Please have a seat.欢聚一堂Enjoy this happy get-together请随便Please yourself at home./Please enjoy yourself.请各位随意用餐;Help yourself please.您喝点什么What would you like to drink现在我提议,为了…和…之间的合作,为了…参议员的健康,干杯At this point, I propose a toast: to the cooperation between …And …, to the health of Senator…, cheers最后,我借主人的酒,提议为…干杯Lastly, taking up this glass of fine wine, I propose a toast to …请各位举杯并同我一起为所有在座的朋友们的健康干杯I'd ask you to raise your glass and join me in a toast ot the health of all our friends present here.敬您一杯Here's to you祝你健康To your health我要为此干杯I'll drink to that随量Whatever you like我失陪一会儿Excuse me for a minute.菜不好,请多多包涵Hope you enjoy yourself.女士们先生们,欢迎各位光临,演出很快就要开始了,请尽快就坐;Ladies and gentlemen, good evening. The concert/show would start soon. Please get yourself seated. Thank you.招待会现在开始;The reception will now begin.全体起立,奏国歌All rise please. For the P.R.C.National Anthem出席今天招待会的贵宾有…The distinguished guests paarticipating the reception are …现在请…讲话I have the honour to call upon …开幕式现在结束;This concludes the opening ceremony.隆重庆祝Grand celebration庆祝成立…一周年Celebrating the 1st Anniversary of the Establishment of …热烈祝贺第一届…锦标赛Hail the first FIFA of …值此节日之际致以节日的祝贺On the occasion of the season, I would like to extend season's greetings.祝您工作顺利、事业成功、身体健康、家庭幸福Wish you the very best of luck in your job, every success in your future endeavours, good health and a happy family衷心祝贺您当选…Hearty congratulations on your recent election as …举行会议/研讨会/大会/座谈会/学术报告会Hold ameeting/seminar/conference/forum/symposium赞助人/主办人/承办人/协办人Patron/sponsor/organizer/co-organizer举行谈判Enter into negotiation交涉Make representations with sb. On sth./deal with sb.事物性会谈Talks at working level对口会谈Counterpart talks议程项目Items on the agenda主题Theme议题Topic for discussion双方商定的议程Schedule mutually agreed upon开幕会议Opening session全体会议Plenary session开场白Introduction情况介绍Presentation小组讨论Panel discussion同有关单位磋商Hold consultations with the organizations concerned一轮会谈One round of talks决议Resolution谅解备忘录Memorandum of understanding现在开会;I declare the meeting open.请…发言;I invite the representative of …To take the floor.下面我给各位简要介绍一下北京的经济情况Now I would like to give you a brief overview of Beijing's economy.我的介绍完了,谢谢That's all for my presentation. thank you.我先说这么多;So much for my remarks for now.我要说的就是这些;That's all for what I want to say.您看是先谈原则问题呢,还是先谈具体问题I wonder if you would like to start with matters of principle or specific issues让我先谈一个问题;If you agreeWith your permission, let me start with one issue在谈那个问题之前我想对您刚才讲的话谈点看法;Before we turn to that issue, I wish to make a few comments/remarks on your presentation.您对此事怎么看呢I wish to benefit from your views on this matter./ What is your view on this matter / How do you see this matter我提议休会十分钟;I propose a ten-minute break.我想接着刚才的问题讲下去;I will pick up where we left off just now.对不起,我插一句;Sorry for the interruption but当然可以By all means.怎么都行Whatever you say.我没有异议;I have no objection.我方对这个问题有异议;We take exception to this question.我们高兴地看到…We note with pleasure that …这个日期贵方觉得合适吗I wonder if this date would be suitable for you不知你们上午谈的怎样I wonder how the meeting went this morning我方很希望贵方能尽早给予肯定的答复;We would greatly appreciate it if youcould give us your favourable and prompt commitment as soon as possible.请你们务必在8月1日前提出意向书;You are kindly requested to submit the letter of intent on the date no later than 1st August.纠缠这个问题;Entangle this issue.提倡节约Advocate/uphold thriftiness为了国家的繁荣For the sake of national property经受了时间考验的友谊给我留下了很深的印象;The time-tested friendship leave me a deep impression.切注视Keep close watch on促进密切合作Spur/promote intensive cooperation久仰I've heard so much about you.好久不见了Long time no see.辛苦了You've had a long day. You've had a long flight.尊敬的朋友们Distinguished/Honorable/Respected friends阁下多用于称呼大使Your Excellency我代表北京市政府欢迎各位朋友访问北京;On behalf of the Beijing Municipal government, I wish to extend our warm welcome to the friends who have come to visit Beijing.对您的大力协助,我谨代表北京市政府表示衷心的感谢;On behalf of the Beijing Municipal government, i wish to express our heartfelt thanks to you for your gracious assistance.在北京过得怎么样How are you making out in Beijing我一定向他转达您的问候和邀请;I'll surely remember you and your invitation to him.欢迎美商来北京投资;American businessmen are welcome to make investment in Beijing.欢迎多提宝贵意见;Your valuable advice is most welcome.不虚此行It's a rewarding trip您的日程很紧,我们的会见是否就到此为止;As you have a tight schedule, I will not take up more of your time. 请代我问候王先生;Please remember me to Mr.Wang.感谢光临Thank you so much for coming.欢迎再来Hope you'll come again.欢迎以后多来北京Hope you'll visit Beijing more often.请留步,不用送了I will see myself out, please.多保重Take care祝您一路平安Have a nice trip愿为您效劳At your service为…举行宴会/宴请Host a dinner/banquet/luncheon in honor of …欢迎宴会Welcome dinner便宴Informal dinner午宴附有情况介绍或专题演讲等内容Luncheon便餐Light meal工作午餐Working luncheon自助餐Buffet dinner/luncheon答谢宴会Return dinner告别宴会Farewell dinnerGlee feast招待会Reception庆祝中华人民共和国成立四十五周年招待会Reception Celebrating the 45th Anniversary of the Founding of the People's Republic of China鸡尾酒会Cocktail party茶话会Tea party包餐/点餐Table d'hote/a la carte上菜Serve a courst您的位置在这里;Here is your seat.请入席Please have a seat.欢聚一堂Enjoy this happy get-together请随便Please yourself at home.Please enjoy yourself.请各位随意用餐;Help yourself please.您喝点什么What would you like to drink现在我提议,为了…和…之间的合作,为了…参议员的健康,干杯At this point, I propose a toast: to the cooperation between …And …, to the health of Senator…, cheers最后,我借主人的酒,提议为…干杯Lastly, taking up this glass of fine wine, I propose a toast to …请各位举杯并同我一起为所有在座的朋友们的健康干杯I'd ask you to raise your glass and join me in a toast ot the health of all our friends present here.敬您一杯Here's to you祝你健康To your health我要为此干杯I'll drink to that随量Whatever you like我失陪一会儿Excuse me for a minute.菜不好,请多多包涵Hope you enjoy yourself.女士们先生们,欢迎各位光临,演出很快就要开始了,请尽快就坐;Ladies and gentlemen, good evening. The concert/show would start soon. Please get yourself seated. Thank you.招待会现在开始;The reception will now begin.全体起立,奏国歌All rise please. For the P.R.C.National Anthem出席今天招待会的贵宾有…The distinguished guests paarticipating the reception are …现在请…讲话I have the honour to call upon …开幕式现在结束;This concludes the opening ceremony.隆重庆祝Grand celebration庆祝成立…一周年Celebrating the 1st Anniversary of the Establishment of …热烈祝贺第一届…锦标赛Hail the first FIFA of …值此节日之际致以节日的祝贺On the occasion of the season, I would like to extend season's greetings. 祝您工作顺利、事业成功、身体健康、家庭幸福Wish you the very best of luck in your job, every success in your future endeavours, good health and a happy family衷心祝贺您当选…Hearty congratulations on your recent election as …举行会议/研讨会/大会/座谈会/学术报告会Hold a meeting/seminar/conference/forum/symposium赞助人/主办人/承办人/协办人Patron/sponsor/organizer/co-organizer举行谈判常用酒店英语词汇大全如下：Restaurant 酒店里面的称为餐厅,酒店外的可以叫饭馆或者餐馆都可以B&B 家庭式酒店Boutique hotel 精品酒店Resort 度假村King-size 特大号床Queen-size 大号床Twin beds 双床房Single bed 单床房Double room 双人间Single room 单人间Suite 套房Studio suite 公寓套房Adjoining room 相邻房Connecting room 连通房Executive Floor 行政楼层Bellboy 行李员Concierge 礼宾Receptionist 前台接待Reception/Front desk 前台Coach 旅游大巴Reservation 预订不是预定Doorman 门房门童Housekeeping staff 客房清洁人员Room service 客房服务,有时特指客房送餐服务Ground 花园Tip 小费Service charge 服务费Turn down 开夜床服务指的是傍晚的时候再次整理房间,使客人晚上睡的舒服Executive room 商务房Shuttle bus 班车Do Not Disturb Sign /DND sign请勿打扰牌Please Make Up sign /PMU sign 请收拾房间牌check-out 退房check-in 登记入住lobby 大堂Owner response: 业主回复Porter门房Hotel Concierge酒店礼宾部Procurement Manager; Purchasing Manager采购部经理Food & Beverage Manager; Catering Manager餐饮部经理Table Hostess餐桌女服务员Kitchen Hand; Kitchen Help;Kitchen Worker厨工Cook; Chef厨师Head Chef厨师长Cook炊事员Assistant Manager大堂副理Lobby Manager大堂经理Tourist Guide导游Sauce Cook调味汁厨师Restaurant Manager饭店经理Rooms Division Manager房务部经理Second Chef副厨师长Second Waiter副领班Trainee Manager见习经理Receptionist接待员Bar Operative酒吧服务员Hotel Accountant酒店会计Chief Accountant; Financial Controller酒店主管会计;财务总监Housekeeping Manager客房部经理Executive Housekeeper; Head Housekeeper客房部主管Chambermaid客房女服务员Head Waiter ;Captain领班Floor Attendant楼层服务员Travel Agent 旅游中介Doorman门童Pantryman配餐员Front Desk Manager前台经理Front Office Supervisor前台领班Front Office Manager前厅经理Assistant Front Office Manager前厅副理Cleaner清洁工Food Checker食品检验员Vegetable Cook蔬菜厨师Materials Manager物料经理Western-Style Restaurant Manager西餐部经理Executive Assistant Manager行政副经理Assistant Banquet Manager宴会部副经理Banquet Manager宴会部经理Night Manager夜班经理Hotel Greeter迎宾员Reservation Manager预订部经理Chinese-Style Restaurant Manager中餐部经理Resident Manager驻店经理Front Clerk; Reception Clerk总台接待员酒店岗位：客房预定room reservation客满fully booked房间种类types of rooms双人房double room标准房standard room双床房twin room高级房superior room豪华房deluxe room商务房executive room套房suite普通套房junior room高级套房senior suite总统套房Presidential suite朝南的房间a room facing south公寓套房studio room连通房connecting room相邻房adjoining room没有按预定抵店no show确认信letter of confirmation服务费service charge额外费用extra charge班车shuttle bus全价full price折扣价discounted price标准价rack rate优惠价special price免费complimentary rate特大号床king-size bed大号床queen-size bed推迟postpone空房Vacancy/vacant room取消cancel/cancellation更改change预定book/reserve自动门automatic door登记入住check in结帐check out一件行李a piece of baggage/luggage 背包shoulder bag纸箱cardboard box手提箱briefcase汽车行李箱luggage trunk送行李send up填写fill out名牌name tag夜床服务turn –down service 打扫房间make up稍稍整理tidy up洗衣项目laundry items加快服务express service核对check包间private room菜单menu套餐set menu定满了fully booked租rent计划表schedule推举recommend酒店内设施adapter 连接器brief ease 公文包out of order 坏了coupon奖券Food Mall 食品街Ancient Culture Street古文化街fire sprinkler 灭火喷淋coat hanger 大衣架pillow 枕头heating control 加热控制ice tongs 冰夹chair 椅子bedside table 床头桌ceiling light 顶灯luggage stand 行李架swimming bag游泳袋power socket 电源插座note pad 记事簿shoe basket鞋篮ice bucket 冰桶security latch安全门dry cleaning docket 干洗单breakfast menu 早餐菜单light switch 灯开关air conditioner vent 空调排风口pillow case枕套coffee table 咖啡桌wall paper 壁纸hair dryer 吹风机standing lamp 地灯valet stand 衣物架switch 开关desk chair 与书桌配套的椅子laundry docket 洗衣单Do Not Disturb Sign 请勿打扰牌DND sign请勿打扰牌chest of drawers 带抽屉的柜厨sheer curtains 纱窗帘desk lamp 台灯television cabinet 电视柜single bed 单人床double bed 双人床desk书桌dusting 去尘toilet brush 马桶刷子refuse bag 废物袋mopping 拖地scrub 檫洗dustpan and brush 簸箕和刷子detergent 清洁剂vacuum cleaner 吸尘器mop 拖把shampoo 洗发水soap 香皂bath foam 浴液sewing kit 针线盒moisturizer 润肤露shower cap 浴帽shoehorn鞋拔shoe shine檫皮鞋Bedside lamp 床头灯smoke detector 烟感器wardrobe 衣柜television guide电视指南Please Make Up sign 请收拾房间牌PMU sign 请收拾房间牌slippers拖鞋drapes 布帘ceiling屋顶Laundry docket 洗衣单window sill 窗台shopping bag 购物袋bookshelf 书架ground floor 英底,层,一楼cabinet 橱柜switch 开关Venetian blind 百叶窗帘curtain 窗帘wastebasket 字纸篓tea trolley 活动茶几night table 床头柜first floor 英二楼,美一楼folding screen 屏风hanger 挂钩plug 插头wall plate 壁上挂盘Chinese painting 国画elevator, lift 电梯drawer 抽屉second floor 英三楼,美二楼spring 弹簧cushion 靠垫,垫子socket 插座,插口sitting room 起居室voltage 电压floor 楼层,地板carpentry 总称木器tea table 茶几bedclothes 床上用品quilt 被子mattress 床垫thermos 热水瓶transformer 变压器酒店前台用语：market price 市价cashiers desk 兑换处coin 硬币accounting desk 帐务处check-out time 退房时间voucher 证件price list 价目表check, cheque 支票sign 动签字interest 利息form 表格reservation 预订reception desk 接待处tip 小费reservation desk 预订处luggage office 行李房spare 形多余的postpone 动延期cancel 动取消travelers cheque 旅行支票pay 动付款fill 动填写administration 管理、经营note 纸币registration desk 入宿登记处lobby 前厅luggage rack 行李架visit card 名片identification card 身份证rate of exchange 兑换率conversion rate 换算率charge 动收费bill 帐单change money 换钱procedure 手续、程序information desk 问询处luggage label 行李标签overbooking 超额订房reasonable 形合理的cash 动兑换keep 动保留、保存bank draft 汇票accept 动接受procedure fee 手续费fill in the form 填表酒店的种类：Designed hotel 设计酒店boutique hotel 精品酒店certified hotel for tourism 旅游定点旅馆family hotel 家庭旅馆B&B: 经济型酒店resort hotel 度假区酒店酒店部门：电脑部E.D.P.市场营销部sales & Marketing Division销售部Sales Department公关部Public Relation Department预订部Reservation Department客务部Room Division前厅部Front Office Department管家部Housekeeping Department餐饮部Food & Beverage Department康乐部Recreation and Entertainment Department 工程部Engineering Department保安部Security Department行政部Rear-Service Department商场部Shopping Arcade其他：Oriental Plaza: 东方新天地Forbidden city:故宫High-speed wireless internet: 高速无线上网Owner response: 业主回复Expatriates/ expats:外籍人士/外籍员工F&B:餐饮Mansion/ service-apartment:酒店式公寓English tea:英式红茶/英式下午茶CTS:中国旅行社Prepaid cell: 预付型手机Toiletries: 洗漱用品Morning call 唤醒服务。
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翻译内容注意事项1.TripAdvisor 一定要翻译成“到到网”，这个是网站的中文名字。
2.题目括号<>里面的酒店名不需要翻译，正文中的地名，酒店名尽量要翻译（可在到到网和携程网上找），正文中的人名不需要翻译。
3.Review 里会有一些带感情色彩的话，特别是褒义的，在翻译的时候一定要把这种感情给表现出来，语气也可以强烈些。
比如说，“Amazing Value”有些人把它翻成“物有所值”，但也有些人把它翻成“物超所值”，肯定是后者表达的感情色彩更强烈，也更贴切。
4.在翻译俚语和谚语的时候，一定要多查字典或网站，以免翻译错误。
Forexample, “And yes, the directions for getting here contained in other reviews here are spot on.”这里面的spot on 就是一个俚语，在金山词霸上查不到它的中文意思，但不能因此就省略不翻译了。
必须查其它的字典，如朗文在线，朗文上面的意思是“exactly right”，所以就便于翻译了。
5.翻译出来的英语要尽量符合汉语习惯。
比如, “My wife and I decided”应该翻译成“我和我老婆决定”，而不是“我的妻子和我决定”。
6.翻译要尽量口语化！！！易懂并且准确。
比如，“and other cool stuff”被翻译成“还有好多其它玩意儿，简直酷毙了”。
7.不要漏译。
比如“We visited this hotel after the Beijing Olympics and loved it.”被译为“在北京奥运会结束后，我们住进了这家酒店。
”，这个翻译存在着明显的漏译问题，那就是“and loved it”没有被翻译出来，这种问题是不允许发生的。
因为“and loved it”表明了作者的态度和感情，奠定了短文的基调，所以类似这样的词语切勿漏译。
8.避免语法理解错误引起的误译。
“My two pairs of glasses are slightly pricieralthough still half the price of what I would have paid for graduated lenses, polarized sunglasses in Australia.”被译成“我那两副眼镜稍贵些，但也比我在澳大利亚买的渐变镜和偏光太阳镜要便宜一半。
”红字部分就是语法理解错误引起的误译。
“I would have paid for”是包含着自己没买的意思。
翻译对照词汇表T ripadvisor 到到网Restaurant 酒店里面的称为餐厅，酒店外的可以叫饭馆或者餐馆都可以B&B 家庭式酒店Boutique hotel 精品酒店Resort 度假村King-size 特大号床Queen-size 大号床Twin beds 双床房Single bed 单床房Double room 双人间Single room 单人间Suite 套房Studio suite 公寓套房Adjoining room 相邻房Connecting room 连通房Executive Floor 行政楼层Bellboy 行李员Concierge 礼宾Receptionist 前台接待Reception/Front desk 前台Coach 旅游大巴Reservation 预订（不是预定）Doorman 门房门童Housekeeping staff 客房清洁人员Room service 客房服务，有时特指客房送餐服务Ground 花园Tip 小费Service charge 服务费Turn down 开夜床服务（指的是傍晚的时候再次整理房间，使客人晚上睡的舒服）Executive room 商务房Shuttle bus 班车Do Not Disturb Sign /DND sign请勿打扰牌Please Make Up sign /PMU sign 请收拾房间牌check-out 退房check-in 登记入住lobby 大堂Owner response: 业主回复Porter门房Hotel Concierge酒店礼宾部Procurement Manager; Purchasing Manager采购部经理Food & Beverage Manager; Catering Manager餐饮部经理Table Hostess餐桌女服务员Kitchen Hand; Kitchen Help;Kitchen Worker厨工Cook; Chef厨师Head Chef厨师长Cook炊事员Assistant Manager大堂副理Lobby Manager大堂经理Tourist Guide导游Sauce Cook调味汁厨师Restaurant Manager饭店经理Rooms Division Manager房务部经理Second Chef副厨师长Second Waiter副领班Trainee Manager见习经理Receptionist接待员Bar Operative酒吧服务员Hotel Accountant酒店会计Chief Accountant; Financial Controller酒店主管会计;财务总监Housekeeping Manager客房部经理Executive Housekeeper; Head Housekeeper客房部主管Chambermaid客房女服务员Head Waiter ；Captain领班Floor Attendant楼层服务员Travel Agent 旅游中介Doorman门童Pantryman配餐员Front Desk Manager前台经理Front Office Supervisor前台领班Front Office Manager前厅经理Assistant Front Office Manager前厅副理Cleaner清洁工Food Checker食品检验员Vegetable Cook蔬菜厨师Materials Manager物料经理Western-Style Restaurant Manager西餐部经理Executive Assistant Manager行政副经理Assistant Banquet Manager宴会部副经理Banquet Manager宴会部经理Night Manager夜班经理Hotel Greeter迎宾员Reservation Manager预订部经理Chinese-Style Restaurant Manager中餐部经理Resident Manager驻店经理Front Clerk; Reception Clerk总台接待员酒店岗位：客房预定room reservation客满fully booked房间种类types of rooms双人房double room标准房standard room双床房twin room高级房superior room豪华房deluxe room商务房executive room套房suite普通套房junior room高级套房senior suite总统套房Presidential suite朝南的房间 a room facing south公寓套房studio room连通房connecting room相邻房adjoining room没有按预定抵店no show确认信letter of confirmation服务费service charge额外费用extra charge班车shuttle bus全价full price折扣价discounted price标准价rack rate优惠价special price免费complimentary rate特大号床king-size bed大号床queen-size bed推迟postpone空房Vacancy/vacant room取消cancel/cancellation更改change预定book/reserve自动门automatic door登记入住check in结帐check out一件行李 a piece of baggage/luggage 背包shoulder bag纸箱cardboard box手提箱briefcase汽车行李箱luggage trunk送行李send up填写fill out名牌name tag夜床服务turn – down service打扫房间make up稍稍整理tidy up洗衣项目laundry items加快服务express service核对check包间private room菜单menu套餐set menu定满了fully booked租rent计划表schedule推举recommend酒店内设施adapter 连接器brief ease 公文包out of order 坏了coupon奖券Food Mall 食品街Ancient Culture Street古文化街fire sprinkler 灭火喷淋coat hanger 大衣架pillow 枕头heating control 加热控制ice tongs 冰夹chair 椅子bedside table 床头桌ceiling light 顶灯luggage stand 行李架swimming bag游泳袋power socket 电源插座note pad 记事簿shoe basket鞋篮ice bucket 冰桶security latch安全门dry cleaning docket 干洗单breakfast menu 早餐菜单light switch 灯开关air conditioner vent 空调排风口pillow case枕套coffee table 咖啡桌wall paper 壁纸hair dryer 吹风机standing lamp 地灯valet stand 衣物架switch 开关desk chair （与书桌配套的）椅子laundry docket 洗衣单Do Not Disturb Sign 请勿打扰牌DND sign请勿打扰牌chest of drawers 带抽屉的柜厨sheer curtains 纱窗帘desk lamp 台灯television cabinet 电视柜single bed 单人床double bed 双人床desk书桌dusting 去尘toilet brush 马桶刷子refuse bag 废物袋mopping 拖地scrub 檫洗dustpan and brush 簸箕和刷子detergent 清洁剂vacuum cleaner 吸尘器mop 拖把shampoo 洗发水soap 香皂bath foam 浴液sewing kit 针线盒moisturizer 润肤露shower cap 浴帽shoehorn鞋拔shoe shine檫皮鞋Bedside lamp 床头灯smoke detector 烟感器wardrobe 衣柜television guide电视指南Please Make Up sign 请收拾房间牌PMU sign 请收拾房间牌slippers拖鞋drapes 布帘ceiling屋顶Laundry docket 洗衣单window sill 窗台shopping bag 购物袋bookshelf 书架ground floor (英)底，层，一楼cabinet 橱柜switch 开关Venetian blind 百叶窗帘curtain 窗帘wastebasket 字纸篓tea trolley 活动茶几night table 床头柜first floor (英)二楼，(美)一楼folding screen 屏风hanger 挂钩plug 插头wall plate 壁上挂盘Chinese painting 国画elevator, lift 电梯drawer 抽屉second floor (英)三楼，(美)二楼spring 弹簧cushion 靠垫，垫子socket 插座，插口sitting room 起居室voltage 电压floor 楼层，地板carpentry (总称)木器tea table 茶几bedclothes 床上用品quilt 被子mattress 床垫thermos 热水瓶transformer 变压器酒店前台用语：market price 市价cashiers desk 兑换处coin 硬币accounting desk 帐务处check-out time 退房时间voucher 证件price list 价目表check, cheque 支票sign (动)签字interest 利息form 表格reservation 预订reception desk 接待处tip 小费reservation desk 预订处luggage office 行李房spare (形)多余的postpone (动)延期cancel (动)取消travelers cheque 旅行支票pay (动)付款fill (动)填写administration 管理、经营note 纸币registration desk 入宿登记处lobby 前厅luggage rack 行李架visit card 名片identification card 身份证rate of exchange 兑换率conversion rate 换算率charge (动)收费bill 帐单change money 换钱procedure 手续、程序information desk 问询处luggage label 行李标签overbooking 超额订房reasonable (形)合理的cash (动)兑换keep (动)保留、保存bank draft 汇票accept (动)接受procedure fee 手续费fill in the form 填表酒店的种类：Designed hotel 设计酒店boutique hotel 精品酒店certified hotel for tourism 旅游定点旅馆family hotel 家庭旅馆B&B: 经济型酒店resort hotel 度假区酒店酒店部门：电脑部E.D.P.市场营销部sales & Marketing Division销售部Sales Department公关部Public Relation Department预订部Reservation Department客务部Room Division前厅部Front Office Department管家部Housekeeping Department餐饮部Food & Beverage Department康乐部Recreation and Entertainment Department 工程部Engineering Department保安部Security Department行政部Rear-Service Department商场部Shopping Arcade其他：Oriental Plaza: 东方新天地Forbidden city:故宫High-speed wireless internet: 高速无线上网Owner response: 业主回复Expatriates/ expats:外籍人士/外籍员工F&B:餐饮Mansion/ service-apartment:酒店式公寓English tea:英式红茶/英式下午茶CTS:中国旅行社Prepaid cell: 预付型手机Toiletries: 洗漱用品Morning call 唤醒服务。