城市轨道交通客运服务英语(第2版)Unit-1Metro-Introduction(1)
轨道英语(Unit1-Unit2)
Dialogue 1 p;Excuse me! 打扰一下。 c;Yes？ 有什么可以为您效劳的吗？ p;Which train is bound for Shanghai,please? 请问去上海坐那趟车？ c;You can take Traian 1598. 您可以乘坐1598次列车。 p;What time is the train due to leave？ 这趟车什么时候开？ c;It departs at 17;13. 17点13分。
Unit 2 At the Book Office 第二单元 在售票处 p=Passenger 乘客 c=Clerk 客运员 （Some passengers are getting tickets.一些乘客正在买票。） Dialogue 1 c;Hello,can I heip you? 您好，能为您效劳吗？ p;I’d like to book a first class berth ticket on T180 to Jinan for the day after tomorrow. 我要订一张后天去济南的T180次的软卧票。 c;Would you take an upper berth?That’s the only one left .上铺行吗？只有一个上铺了。 p;Yes,of course.How much is it? 好的。多少钱？ c;Two hundred and eighty-five yuan,please. 285元。 p;Here you are. 给您钱。 c;Thank you.Here’s your ticket ang the change.Please check it. 谢谢。这是您的车票和找的零钱。请检查一下。 p;Thank you. 谢谢。 c;With pleasure. 不用谢。 Dialgue 2 c;Hello,what can I do for you? 您好，能为您效劳吗？ p;I want to buy tow tickets to Shanghai for today. 我想要买两张今天去上海的票。 c;Sorry,today’s tickets are all sold out. 对不起，今天的票都卖完了。 p;May I book the tickets for tomorrow? 我 车站篇 Unit 1 At the Information Office 第一单元 在问讯处 P=Passenger C=Clerk (At the information office some passengers are asking for information. 一些乘客正在问讯处问讯）
轨道交通英语口语Unit 1-问讯处
车站大厅-station hall/station lobby 问讯处-information office 售票厅-ticket office 候车室-waiting-room/hall 母婴候车室-waiting room for infants and their mothers 贵宾室-VIP room 行李托运处-luggage service 小件寄存处-luggage storage office 检票口-boarding gate
P：Excuse me！ 打扰一下 C：Yes？ 有什么可以为您效劳的吗？ P：Which train is bound for Shanghai,please？ 请问去上海坐哪趟车？ C：You can take Train 1598. 您可以乘坐1598次列车。 P：What time is the train due to leave? 这趟车什么时候开？ C：It departs at 17:13. 17:13分
oneyuan车站大厅stationhallstationlobby问讯处informationoffice售票厅ticketoffice母婴候车室waitingroom贵宾室viproom行李托运处luggageservice小件寄存处luggagestorageoffice检票口boardinggate
P：Is their the Inquiry Office? 这里是问讯处吗？ C：Yes, it is . What can I do for you ？ 是的，我能为您做些什么？ P：May I have a platform ticket? 我可以买张站台票吗？ C：Do you want to meet someone? 您是要接人？ P：Yes. How much shall I pay for the platform ticket? 是的。站台票多少钱？ C：It’s one yuan . 一元钱
城市轨道交通客运服务英语 unit 2 Getting to Know the Metro Facilities
Hong Kong Mass Transit Railway (MTR)
Guang zhou Metro
Dialogue A What do you know about a subway?
Dialoge A
Mr. Smith: At first glance, a metro is just like a train that runs through a tunnel, is it right? Lily: Yes, you are right. Actually it consists of many parts. Mr. Smith: I see. There are some seats, poles and straps inside a metro train, and some information boards and signs, entrances and exits in a metro station. Lily: Do you see Platform Screen Door (PSD), escalators, elevators, Automatic Gate Machine (AGM) and the Ticket Vending Machine (TVM) on this station? Mr. Smith: Yes, I see them. Can you tell me what‟s the function of a Automatic Gate Machine? Lily: Well, Just put your ticket here and then the gate will open after a „beep‟ sound. Go through it and you can get in to take the train. Mr. Smith: It‟s an amazing machine, isn‟t it? Lily: Yes, absolutely.
城市轨道交通客运服务英语第2版
have to choose the nearest way to take. David : Is the fare distanced-based? Mr. Zhang: No, the total fare is 2 RMB except for the Airport Express. David: So it is very important to see the guide sign பைடு நூலகம்hen I take subway. Mr. Zhang: Right. You can also ask the staff on the platform. They will help
Unit 1 Metro Introduction 地铁概述
Unit Aim
You will be able to • Remember some words about metro. • Introduce the metro service in your
own city by searching different materials. • Know the metro from all over the world. • Search metro information by different means (internet, books or magazines) Advised Hours • 4 class hours
城市轨道交通客运服务英语第二版答案
城市轨道交通客运服务英语第二版答案1、The teacher asked him to practice playing the piano _______. [单选题] *A. often as possibleB. as often possibleC. as possible oftenD. as often as possible(正确答案)2、Be careful with the knife. You may hurt _______. [单选题] *A. himselfB. ourselvesC. myselfD. yourself(正确答案)3、—What do you think of Animal World? —______. I watch it every day.（）[单选题] *A. I don’t mind it.B. I like it.(正确答案)C. I can’t stand it.D. I don’t like it.4、You have been sitting on my hat and now it is badly out of（）. [单选题] *A. dateB. shape(正确答案)C. orderD. balance5、—Tony, it’s cold outside. ______ wear a jacket?—OK, mom.（）[单选题] *A. Why not(正确答案)B. Why don’tC. Why did youD. Why do you6、9．—Will there be more cars in the future?—________. [单选题] *A．See youB．Well, I'm not sure(正确答案)C．You're welcomeD．Thank you7、She talks too much; you’ll be glad when you’re free of her. [单选题] *A. 与她自由交谈B. 离开她(正确答案)C. 受她的控制D. 与她在一起8、There _______ some milk in the glass. [单选题] *A. is(正确答案)B. areC. haveD. has9、36．The students will go to the Summer Palace if it __________ tomorrow. [单选题] * A．won’t rainB．isn’t rainingC．doesn’t rain (正确答案)D．isn’t rain10、It is my _______ to meet you here. [单选题] *A. pleasure(正确答案)B. pleaseC. pleasedD. pleasant11、The office building will be _______ a library. [单选题] *A. turned onB. turned upC. turned into(正确答案)D. turned off12、These two films are very interesting. I like them _____. [单选题] *A. eitherB. neitherC. allD. both(正确答案)13、_____ of the teachers in this district are women teachers. [单选题] *A. Four fifthB. Four fifths(正确答案)C. Fourth fifthsD. Four five14、The teachers don't make us wear a school uniform and we can wear _____ we like. [单选题] *A. anyB. thatC. asD. what(正确答案)15、As soon as he _______, he _______ to his family. [单选题] *A. arrived, writesB. arrived, writtenC. arrived, wrote(正确答案)D. arrives, write16、You should finish your homework as soon as possible. [单选题] *A. 赶快地B. 尽能力C. 一...就D. 尽快地(正确答案)17、—I can’t always get good grades. What should I do?—The more ______ you are under, the worse grades you may get. So take it easy!（）[单选题] *A. wasteC. stress(正确答案)D. fairness18、For the whole period of two months, there _____ no rain in this area. Now the crops are dead [单选题] *A. isB. wasC. has been(正确答案)D. have been19、A little learning is a dangerous thing, _____ the saying goes. [单选题] *A. likeB. as(正确答案)C. withD. if20、87．—Could you? ? ? ? ? ? me the way to the nearest hospital?—Sure. [单选题] *A．askB．tell(正确答案)C．talk21、Mrs. Green has given us some _______ on how to study English well. [单选题] *A. practiceB. newsC. messagesD. suggestions(正确答案)22、It was _____the policeman came_____the parents knew what had happened to their son. [单选题] *A.before…asB. until…whenC. not until…that(正确答案)D.until…that23、3．Shanghai is my hometown. It’s ________ China. [单选题] *A．nearB．far away fromC．to the east ofD．in the east of(正确答案)24、—When are you going to Hainan Island for a holiday? —______ the morning of 1st May.（）[单选题] *A. InB. AtC. On(正确答案)D. For25、______ my great joy, I met an old friend I haven' t seen for years ______ my way ______ town. [单选题] *A. To, in, forB. To, on, to(正确答案)C. With, in, toD. For, in, for26、They took _____ measures to prevent poisonous gases from escaping. [单选题] *A.efficientB.beneficialC.validD.effective(正确答案)27、—______some nice crayons. I think they are ______.（）[单选题] *A. Here is; Betty’sB. Here are; BettyC. Here is; BettyD. Here are; Betty’s(正确答案)28、Some students are able to find jobs after graduation while _____will return to school for an advanced degree. [单选题] *A. otherB. anotherC. others(正确答案)D. the other29、Now he is _______ his homework. [单选题] *A. busyB. busy with(正确答案)C. busy with doingD. busy does30、Mom is making dinner. It _______ so nice! [单选题] *A. smells(正确答案)B. tastesC. feelsD. sounds。
城市轨道交通客运服务英语(第一章)Metro Basic Knowledge 通识篇
Ⅰ. Look and match.
elevator escalator stairs
ticket vending machines (TVM) platform screen doors (PSD) platform
door frame metal detector (DFMD) station control room automatic gate machines (AGM)
Task 1——知视角
5. The deepest subway in the world is in North Korea. 朝鲜平壤市地铁，由于地质的原因，路线和车站都离地七八十米深，最深的达200米左右， 是世界上埋深最深的地铁。 6. The most beautiful subway in the world is in Moscow. 莫斯科地铁被公认为是世界上最漂亮的地铁，享有“地下的艺术殿堂”之美称。莫斯科地铁 系统由14条线路组成，总长度为360千米，共有212个车站，其中44个被列入文化遗产，40多个 地铁站是建筑古迹。每一个地铁站都有着独特的造型和风格，典雅华丽，值得探寻。 7. The cleanest subway in the world is in Singapore. 新加坡地铁是世界上最干净的地铁。新加坡地铁更像一个商场，无时无刻都有保洁人员来打 扫卫生，而且通过新加坡政府的宣传，新加坡人普遍十分注重环境卫生，在地铁上基本不会有人 制造垃圾，就算有垃圾也会马上被地铁工作人员打扫干净。
/ˈwɜːkləʊd/
9. thanks to
10. constantly /ˈkɒnstəntli/
11. update
/ˌʌpˈdeɪt/
adj. 实惠的；经济的 adv. 主要地
城市轨道交通客运服务英语(第2版)Unit-1Metro-Introduction
Unit Aim
You will be able to • Remember some words about metro. • Introduce the metro service in your
own city by searching different materials. • Know the metro from all over the world. • Search metro information by different means (internet, books or magazines) Advised Hours • 4 class hours
4) High frequency
5) Independent from other traffic
How is it different from bus? Fill in the chart .
characteristics 1).capacity
subway
bus
great
not bad
2).frequency
Please list as many as countries and cities with metro systems in the world.
Part A Part B Part C Part D Part E
Please list as many as countries and cities with metro systems in the world.
last year. David : Is it convenient to take the subway in Beijing? Mr. Zhang: I think so. There are so many interchange stations. You only have
《城市轨道交通专业英语》 Part1
Class Hour
2 hours
标
Unit1 Service Awareness
题 八
Section A Sentence
Question: What is service awareness? How to improve service awareness?
Service awareness is related to peoples personnel quality. There is some proper training for people to improve their service awareness. Service awareness is the foundation of service technique and customer satisfaction. With service awareness and mutual understanding, this kind of problem can be easily solved.
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城市轨道交通专业英语
标
Part 1 Service
题 八
Unit 1 Service Awareness Unit 2 Self-Control Unit 3 Teamwork
标
Unit1 Service Awareness
题 八
“I can put in my fridge immediately after I get home.”The scholar said.
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• All the staff members are warm-hearted, careful and friendly.
Please introduce the subway in your own city from different aspects.
1. lines: 2. Stations: 3. Interchange stations: 4. Equipment: 5. Vehicles: 6. Staff: 7. Service: ……
Supplementary materials
Subway in the world
பைடு நூலகம்
Unit 1 Metro Introduction 地铁概述
Unit Aim
You will be able to • Remember some words about metro. • Introduce the metro service in your
own city by searching different materials. • Know the metro from all over the world. • Search metro information by different means (internet, books or magazines) Advised Hours • 4 class hours
Part A Part B Part C Part D Part E
Please list as many as countries and cities with metro systems in the world.
Part A Part B Part C Part D Part E
Top 10 Metros in the world
Please list as many as countries and cities with metro systems in the world.
Part A Part B Part C Part D Part E
Please list as many as countries and cities with metro systems in the world.
• 1. The earliest and biggest subway in the world is in London.
• 2. The shortest subway in the world is in _Turkey__. • 3. The most convenient subway in the world is in
York__. • 10. The most frequent subway in the world is in Hong
Kong_.
Part A Part B Part C Part D Part E
(David is from America. He is talking about the Beijing Subway with Mr. Zhang. ) David : Oh, what a beautiful subway station! Mr. Zhang: Yes. This is the BEITUCHENG Station of Line 10. Welcome to
2. What’s the characteristic of subway? ________________________________________________ ______1_) _A_r_a_ilw_a_y__sy_s_te_m______________________________ ____________2__) __In____an____u__rb__a__n__a__r__e__a_____________________________________ ______3_) _H_ig_h__ca_p_a_c_it_y_________________
last year. David : Is it convenient to take the subway in Beijing? Mr. Zhang: I think so. There are so many interchange stations. You only have
to choose the nearest way to take. David : Is the fare distanced-based? Mr. Zhang: No, the total fare is 2 RMB except for the Airport Express. David: So it is very important to see the guide sign when I take subway. Mr. Zhang: Right. You can also ask the staff on the platform. They will help
high
low
3). space
underground ground
4). Mode of running rail
road
5). speed
fast
slow
1. There+ be 句型
• There are 14 lines in Beijing Subway now.
• There are many modern machines in subway station, such as AVM, ATM, AGM, PSDs, CCTV, etc.
2. Adjective (adj.) 用来描述事物
• Beijing Subway is modern, fast, safe, punctual, convenient and comfortable.
• During the rush hour, it is crowded and uncomfortable.
_Moscow_. • 4. The most luxury subway in the world is in __Paris_. • 5. The deepest subway in the world is in ___South
Korea_. • 6. The cheapest subway in the world is in _Moscow_. • 7. The cleanest subway in the world is in Singapore_. • 8. The busiest subway in the world is in __Tokyo___. • 9. The longest subway in the world is in __New
you. David: Okay. Thank you very much. Bye.
Part A Part B Part C Part D Part E
New Words and Expressions 1. amazing 2. line 3. convenient 4. interchange station 5. choose
4) High frequency
5) Independent from other traffic
How is it different from bus? Fill in the chart .
characteristics 1).capacity
subway
bus
great
not bad
2).frequency
Part A Part B Part C Part D Part E
Part A Part B Part C Part D Part E
1. Please list all the words with the same meaning of subway._______________________________ _________M_e_tr_o_, _u_nd_e_r_g_ro_u_n_d_, _tu_b_e_, _lig_h_t_r_a_il _tr_a_n_si_t,___ _________________________________________ ______________e_l_e_va_t_e_d_, r_a_p_id__tr_an_s_it_,_e_tc_.________ _________________________________________