店面销售常用语中英文对照
门店销售常用英语话术
门店销售常用英语话术一、销售流程式顾客走进商店时,店员经常一边说May I help you,一边走近顾客.同义句：Can I help youWhat can I do for youHow may I help you顾客可能说：我想买件套装.I'd like a suit.我在找一种……包.I'm looking for a ... bag.I'm looking for a black, leather bag. 我在找一种黑色的皮包.店员可回答：How's this 这个怎么样如果顾客说：我只看看.I'm just looking. 没有特别想买的意思.Just looking.Just browsing.I don't need any help.I'm just browsing.No just yet. 还不需要.店员可以回答：您有什么需要帮助的尽管说.If you need any help, let me know. 这是店员对顾客常用的一种说法.顾客看中某样东西：这双鞋真漂亮These shoes are greatThese shoes are wonderful.这个多少钱How much is thisHow much does this costWhat does this costWhat is the price of thisHow much 比较生硬的感觉.如果顾客要讲价,会说：太贵了That's expensiveThat's expensive 太贵了How expensive 怎么这么贵That's too much 太贵了如果顾客觉得很划算,直接想买：真便宜That's cheapHow cheap 怎么这么便宜关于尺寸颜色的：这种衬衫有小号的吗Do you have this shirt in a smallDo you have this shirt in a small 这种衬衫有小号的吗Do you have this shirt in a smaller size这种毛衣有红色的吗Do you have this sweater in red店员要查库存可以说：Let me check. 我给你找找.顾客要试穿会说：我可以试穿吗May I try it on try on 表示“试穿、戴衣服、帽子、眼镜”.May I try it on 我可以试试吗店员应回答：Sure. Let me help you. 当然,我来帮你.顾客会问：试衣间在哪儿Where is the fitting roomWhere is the fitting room 试衣间在哪儿Where is the dressing room.店员指路：Right this way, ma'am. 请往这边,女士.顾客觉得尺寸不合适：我穿着太小.It's too small for me.其反意为It's too big for me.我穿着太大.It's a little bit tight. 有点儿紧.It's loose.有点儿松.It's long. 长了.It's short. 短了.尺寸正合适：这套衣服正合适.This suit fits perfectly.This suit is perfect for me.这个真不错.This is nice.This is good.这个比较好.This is better. 用于进行各种各样的比较之后,还是这个比较好的情况.店员可以提供另一件商品给顾客选择：How do you like it 你看这个怎么样This is better. 这个比较好.I like this better.That's more like it.这条裙子和这件上衣挺配的,是吧This skirt matches this blouse, doesn't itThis skirt matches this blouse, doesn't it 这条裙子和这件上衣挺配的,是吧Yes, they look great together. 是的,看上去很配套.This skirt and this blouse go together well.你觉得哪个好Which is betterWhich one do you like better 你喜欢哪一个Which one do you think is better两个我都想要.I want both of them.I want them both.I don't want either of them. 两个都不想要.太艳了.It's too flashy.It's too flashy. 这件太艳了We have a more plain looking one. 我们也有素净点儿的.It's too gaudy.It's too loud.老气.It's too plain.It's too conservative.It's too bland.顾客想改衣服时：您能给锁边吗Would you hem it hem “衣服的边沿,边缘下摆的缝边”. Would you alter itWould you shorten it 您能改短吗谈价钱：多少钱How much is itHow much does it costCould you tell me how much it is 您能告诉我多少钱吗直接拿走：我要这个.I'll take this one.I'll take this one. 我要这个.All right, ma'am. 好的.I'd like this one.I'd like to buy this one. 我要买这个.I'll get this one.店员可以问：您用现金还是卡Will that be cash or chargeCash or chargeWill you be paying by cash or credit cardWould you like to pay by cash or charge顾客可以说：现金.Cash, please.卡.Charge, please.我可以用VISA卡吗Can I use VISADo you accept VISADo you take VISA我可以分期付款吗Can I pay by installment payment我可以付港元吗Can I pay in Hongkong dollarDo you take Hongkong dollarDo you accept Hongkong dollar最后包装一下：请给包一下.Please wrap it.要收据：Do you have a receipt 您有收据吗退换货：我想退货.I'd like to return this.I'd like to return this. 我想退货.您能给我换一下这个吗Could you exchange this, please这儿有点儿脏.It's got a stain. / It has a stain.可以退款吗Can I have a refund refund “退款”.I'd like to get a refund, please. 我想退款.I'd like a refund, please. 请退款吧.I'd like my money back, please. 请把钱退给我吧.讲价：能再便宜一些吗Would you give me a discountWould you give me a discount 能再便宜一些吗This is a discount price. 这已经是打过折的价钱了.Can you make it cheaper店员说不能再降价了：不满意就算了.Take it or leave it. 多用于商业的买卖中,向对方表示“就这价钱”、“随便你”、“不中意就别买了”,或“在出示的价格范围内您考虑买还是不买”,特别在商业谈判中常用.Accept it or reject it.Be satisfied with it or get nothing.That's my only offer.That's my last offer.二、销售常用提问话术欢迎光临 Welcome我可以为您服务吗 Hello, May I help you给您买还是给别人买 Is it for you or for others给男孩还是女孩 For boy or girl他/她多大了 How old is he/she这边有很多款,你自己可以挑选,看看有没有自己喜欢的.It's a lot of styles here, you can pick out yourself, check these out, which is your favorite请问想买还是 Excuse me, would you like T-shirt or jeans这件您喜欢吗 Do you like this one / How about this one您喜欢这个款式吗 Do you like this design您喜欢什么颜色 What color do you like我们有红色、浅蓝和白色.We have red, light blue and white这个颜色怎么样 What about this color您穿多大型号 What is your size我找一件给您试试好吗 May I pick one that you can fit on您可以试试. You can try it on这个尺码穿得合身吗 Is this size fit you / Is this your size试衣间在那里. The fitting-room is over there请随我来. Please follow me这件衬衣配你的裤子. This shirt can match your pants.这件看起来很好 This one looks good合适吗 Does it fit它非常适合您. It fits you very well.您穿着真漂亮. You look beautiful in.大号现在没货了. Queen-size is not stored now明天下午能到. It's available tomorrow afternoon.这款很受欢迎. This design is popular.它很畅销. It sells like hot cake.多少钱How much is it / What’s the price / How much does it cost五十九元. It’s fifty-nine yuan.太贵了. It’s too expensive.纯棉面料,穿起来舒服. The material is pure cotton. It's comfortable to wear.这种材料质量很好. This material is good quality and holds quite well.品质优良. Quality is excellent/ superior/ very good/ fine.物有所值. You will get what you pay for. / It’s good value for money.我可以给你打八折. I can give you a 20% discount.这款打完扣是48元. Its price is fourty-eight after rebate.不用谢.这是我的职责 It's mypleasure.欢迎下次光临. Welcome next time尺寸—size 价格—price 面料—material 款式—design 打折—discount 可得的,有用的—available三、模拟销售,顾客买鞋子卖家: Hello, how may I help you 您好,有什么能帮您的吗买家: Hi, I'm looking for a pair of men's shoes for my husband.你好,我买一双男鞋给我先生.卖家: What do you think of this pair I have these in brown too, would you like to have a look您觉得这双怎么样这双我也有咖啡色的.买家: Are they real cowhide这鞋是真牛皮的吗卖家: Yes, they are 100% genuine cowhide. These shoes havenewly arrived for the coming season.是的,这鞋是100%牛皮做的,而且这双鞋是刚进店本季最流行的一款.买家: Could you please get me a pair of size 41 in brown please.麻烦你能帮我拿一双41号咖啡色的吗卖家: Of course当然可以买家: How much are they多少钱啊卖家: Well, I don't usually give discounts on newly arrived shoes, however, you seem to really like these shoes and you really want to buy them for your husband, I'll give you 10% off the original price.我们店里新进的货一般是不打折的,但是既然您看上去是挺喜欢这鞋的,而且真想买给您先生,我们今天就给您打九折吧买家: That's wonderful, thank you very much那太好了,谢谢四、标准服装术语词汇1、综合类服饰 apparel and accessories：衣着.装饰和保护人体的物品总称,包括服装、帽子、围巾、领带、手套、袜子等.服装 apparel；garments；clothes：衣服、衣裳.穿于人体起保护和装饰作用的制品.时装 fashion：在一定时间、地域内,为一大部分人所接受的新款流行服装.成衣 ready-to-wear定制服装 tailor made中式服装 Chinese costume西式服装 Western costume民族服装 ethnic costume上装 tops下装 bottoms套装 suits连身装 cover all内衣 underwear外衣 outerwear男装 Young Men's wear：适合于成年男子穿着的服装.女装 Misses' wear 适合于成年女子穿着的服装.少男服装 boy's clothes少女服装 girl's clothes儿童服装 children's wear婴幼儿服装 infant's wear：适合于年龄在24个月及以内的婴幼儿穿着的服装.功能性服装onfunction al garments职业服 work wear防护服protective work wear运动服 sportswear：适合于运动时穿着的服装,又称为运动装,如登山服、滑雪服等.休闲服 casual wear：人们在闲暇生活中从事各种活动所穿的服装.与运动服有相当大比例的重合部分.礼服 formal wear舞台服 stage costume家居服 dressing gown孕妇装maternity dress针织服装 knitted garments机织服装 wovengarments：又称为梭织服装.毛呢服装 woollen garments棉类服装cotton garments麻类服装 bast garments丝绸服装 silk garments化纤类服装 synthetic-made garments毛皮服装 fur garments皮革服装leather gamrnets人造毛皮服装 fake fur garments人造革服装 fake leather garments牛仔服装 jeans wear防寒服 cold protective clothing棉服装 padded garments羽绒服装 down wear2 服装成品西服 tailored suit中山装 Zhongshan Zhuang军便装 military jacket青年装 young men's jacket茄克衫 jacket猎装 safari jacket 衬衫 shirt男；blouses女中西式上衣 Chinese and Western-style coat中式上衣 Chinese style coat背心 vest：又称“马甲”,仅有前后衣身的无袖上衣.文胸 brassiere连衣裙 dress旗袍裙 Qipao style skirt斜裙 A-line skirt喇叭裙 flare skirt超短裙 miniskirt褶裙pleated skirt节裙 tiered skirt筒裙 straight skirt西服裙tailored skirt西裤 tailored trousers西短裤 tailored shorts中式裤 Chinese style slack背带裤 overall马裤 riding breeches灯笼裤knickerbockers裙裤 culottes牛仔裤 jeans连衣裤 jumpsuit喇叭裤bell-bottom trousers棉裤 padded pants羽绒裤 down pants超短裤mini shorts雨裤 rain-proof pants内裤 underpants三角裤 briefs 沙滩裤 beach shorts比基尼 bikini：也称为“三点式游泳衣”.泳装swimming wear紧身服 body fitting garments风雨衣 all-weather coat风衣 trench coat雨衣 raincoat披风 cape：无袖,披在肩上的防风外衣.斗篷 mantle：有帽子的披风.大衣 overcoat旗袍 Qipao睡衣套pyjamas睡袍 nightgown新娘礼服 wedding gown晚礼服 evening wear 燕尾服 morning coat3 服装部位、部件上装部位前身 front肩缝 shoulder seam领嘴 collar notch门襟closure：锁眼的衣片.里襟 under fly：钉扣的衣片.门襟止口 front edge门襟翻边 placket：外翻的门襟边.止口圆角 front cut搭门overlap扣眼 buttonhole眼距 buttonhole spacing假眼 mock button hole滚眼 button loop：用面料做的扣眼.扣位 button placement：钮扣的位置.单排扣 single breasted双排扣 double breasted驳头lapel平驳头 notch lapel戗驳头 peak lapel驳口 roll line串口gorge下盘头 stand collar head袖窿 armhole：又称为袖孔.袖山sleeve top袖口 cuff衬衫袖口 shirt sleeve cuff橡筋袖口 elastic cuff罗纹袖口 rib cuff胸部 chest腰节 waist line摆缝 side seam 底边 hem前后披肩 shoulder piece前过肩 front yoke领省 neckline dart前肩省 bust dart胁省 pocket dart前腰省 front waist dart横省 side dart肚省 fish dart前身通省 front open dart刀背缝princess seam后身 back总肩 across back shoulder后过肩 back yoke背缝 center back seam背叉 vent摆叉 side vent后搭门 back overlap领窝 neck line后领省 back neck dart后肩省 back shoulder dart后腰省 back waist dart后身通省 back open dart上装部件 tops parts领 collar立领 stand collar翻折领 fold-over collar底领 collar stand.又称为领座.翻领 lapel领上口 rollcollar领下口 collar neckline领里口 collar stand line领外口style line领豁口 collar notch倒挂领 Ulster collar中山服领Zhongshan collar中式领 mandarin collar衬衫领 shirt collar两用领 convertible collar尖领 V-neck圆领 crew neck方领 square neck青果领 shawl collar燕子领 wing collar荷叶边领 ruffled collar海军领 sailor collar扎结领 tie collar圆形领口 round neckline方形领口 square necklineV形领口 V-neckline一字形领口 boat neckline鸡心领领口 sweetheart neckline袖 sleeve袖头 cuff button：又称为袖卡夫.双袖头 folding cuff袖叉 sleeve vent袖叉条 sleeve placket大袖 top sleeve：衣袖的大片.小袖 under sleeve：衣袖的小片.袖中缝 sleeve center line前袖缝inseam后袖缝 elbow seam袖底缝 sleeve line衬衫袖 shirt sleeve圆袖 set-in sleeve：在臂根围与衣身接合的袖型.连袖 kimono sleeve：衣袖相连,有中缝的袖型.连肩袖 raglan sleeve：又称为插肩袖.中缝圆袖 raglan sleeve with center seam：中间有缝的圆袖,又称为连肩袖.喇叭袖 flare sleeve灯笼袖 puff sleeve蝙蝠袖 batwing sleeve泡泡袖 bishop sleeve花瓣袖 petal sleeve口袋 pocket插袋 vertical pocket贴袋 patch pocket开袋 slit pocket双嵌线袋 double jet pocket单嵌线袋 single jet pocket卡袋card pocket：放名片、卡片的小袋.手巾袋 breast pocket袋爿袋 welt pocket：装有袋爿的开袋.眼镜袋 glasses pocket里袋 inside pocket锯齿形里袋 saw-tooth edge trimmed inside pocket：又称为三角形里袋.有盖贴袋 flapped patch pocket压爿贴袋 patch pocket with topstitched box pleat吊袋 Zhongshan Zhuang pocket：又称为老虎袋.风琴袋 bellow pocket暗裥袋 patch pocket with inverted pleat明裥袋 patch pocket with box pleat小部件 small parts领袢 collar tab吊袢 hangtag loop肩袢 epaulet腰袢 waist tab下摆袢 bottom tab袖袢 sleeve tab脚口袢 leg opening tab线袢 French tack挂面 facing：又称为贴边.耳朵皮flange：在前身里与挂面处拼接做里袋的一块面料.滚边 bias strip压条 band腰带 waistband塔克 tuck：衣服上有规则的装饰褶.袋盖pocket flap衬布 interlining前身衬 front interlining驳头衬 lapelinterlining胸衬 chest interlining下节衬 interlining under the waist line领衬 collar interlining肩头衬 domette帮胸衬 biasstrip袋角衬 pocket reinforcement patch底边衬 hem interlining袖头衬 cuff interlining挂面衬 front facing interlining腰头衬waist band interlining袋牵布 patch stay牵条 tape下装部位 bottoms横裆 crotch：上裆下部最宽的部位.上裆 crotch depth：腰头上口至横裆间的部位,又称为直裆.中裆 knee：一般为裤脚口至臀围线的二分之一处的部位.烫迹线 creas press裤脚口 leg opening裤卷脚 turn-up cuff脚口折边 hem侧缝 side seam腰缝waistband seam下裆缝 inseam小裆缝 front crotch seam前裆缝front crotch seam后裆缝 back crotch seam腰头 waistband top腰头上口 upper side of waistband腰里 waistband lining裤裙腰省waist dart裤裙裥 pleat下装部件 bottoms parts侧缝直袋 side pocket侧缝斜袋 slantpocket侧缝横袋 cross pocket表袋 watch pocket后袋 hip pocket过腰 waistband膝盖绸 knee kicker贴脚条 heel stay门襟 fly facing：位于裤、裙开合处,用以锁眼或装一侧拉链的部件.里襟 fly shield：位于裤、裙开合处,用以钉钮扣或装一侧拉链的部件.里襟尖嘴 button tab at fly shield小裤底 front crotch stay：小档部位的里布.大裆底back crotch stay：后裆部位的里布.过桥 trouser curtain：里襟里布延长的条状部件,用以覆盖十字裆缝.串带 belt-loop雨水布 trouser curtain：遮盖腰头衬布的里布.袋布 pocket bag垫袋布 pocket mouth stay：袋口处垫在袋布上的条料.4 服装设计款式 style：服装的式样.造型 silhouette：服装的外形轮廓.结构garment construction基础线 basic line：结构制图过程中使用的纵向和横向的基础线条.轮廓线 outline：构成成型服装或服装部件的外部造型的线条.结构线 construction line：服装图样上,表示服装部件裁剪、缝纫结构变化的线条.效果图 fashion drawing款式图 working sketch结构图 cutting illustration：又称为裁剪图.示意图 sketch map展示图 flat patternmaking分解图 detail sketch5 服装工艺操作检查原辅料 material inspection验色差 colour shade inspection查疵点 inspection for defect查污渍 inspection for spot分幅宽fabrics width grouping查衬布色泽 checking interlining查纬斜inspection for skewness复米 roll length audit：复查每匹原、辅料的长度理化试验 physical and chemical test裁剪 cutting烫原辅料 wrinkle removal自然回缩 fabric relaxing排料 layout计算机裁剪 computer aided cutting服装CAM clothing computer-aided manufacturing服装CAD computer-aided garment design铺料 spreading划样 marking：用样板或漏划按不同规格在原料上划出衣片裁剪线条.版样 pattern：记录服装结构图及相关技术规定缝份、布纹方向、对位点、规格等的纸板的统称.纸样 paper pattern：软质纸的版样.板样 pasteboard pattern：硬质纸的版样,亦称样板.布样cloth pattern：布质的版样、立裁中产生的版样.复查划样 marker audit裁剪 cutting钻眼 drilling打刀口 notching：又称为打剪口.分片 identifying and bundling：裁片分开整理.打粉印 chalking：用粉片在裁片上做出缝制标记.编号 numbering：裁好的衣片按顺序编上号码.查裁片刀口 checking notches配零料 assigning sundries钉标签attaching label：将有顺序号的标签钉在衣片上.验片 cut piece inspection织补 darning换片 changing defective pieces冲上下领衬punching collar interlining冲袖头衬 punching cuff interlining缝制 sewing 节选修片 trimming pieces 打线丁 making tailor's tack 环缝 overcasting stitches 缉省缝 sewing darts 烫省缝pressing dart open 归拔前片 blocking front piece 烫衬 pressing interlining 粘衬 pressing interfacing 敷袖窿牵条 taping armhole 合摆缝 joining side seam 倒钩袖窿 back-stitching armhole 合肩缝joining shoulder seam 分烫肩缝 pressing open shoulder seam 绱袖setting in sleeve 纟乔领下口 slip-stitching collar to garments 纟乔底边 blind stitching hem 定眼位 marking button position 开扣眼 cutting buttonhole 绱袋 attaching pocket to garment 粘衬fusing interlining 绱过肩 setting back yoke 缉明线 topstitching 绱袖头 attaching cuff to sleeve 定扣位 marking button position 钉扣 sewing button 绗棉 quilting 钉扣袢 sewing button loop 钉领钩袢 attaching hook and eye 镶边 making bias bindingas a decorative trim 绱拉链 attaching zipper 绱门袢 attachingfly facing 绱里襟 attaching fly shield 绱腰头 sewing on waistband 绱串带袢 tacking loops to waistband 绱雨水布attaching trouser curtain 合下裆缝 joining inseam 合前后缝joining crotch 封小裆 bartacking front crotch 花绷十字缝 cross-stitching crotch 扣烫贴脚布 folding and pressing heel stay 抽碎褶 gathering 叠顺褶 forming and stitching flat pleats 拉线襻making French tack针距 stitch size spacing缝型 seam types包缝 overlock stitch明包缝 flat felled seam暗包缝 welt seam来去缝 French seam分缝 open seam坐倒缝 plain seam 坐缉缝 lap seam分缉缝 double top-stitched seam压缉缝 top-stitched lapped seam漏落缝 self-bound seam with sink stitch,又称灌缝.分坐缉缝 top-stitched open seam6、各类针法 kinds of stitch撩针 running stitch扌寨针 baste stitch暗纟乔针 blind stitch明纟乔针 slant stitch倒钩针 back stitch倒回针 back stitch绗针 quilting锁针 buttonhole stitch打套结 bar tack7、服装成品缺陷领部位缺陷 defects in collar领外口松 collar outer edge too loose领外口紧 collar outer edge too tight领面紧 top collar too tight领面松 top collar too loose领里探出 collar band too long领里缩进 collar band too short绱领偏斜 unmatched collar底领起皱起绺 crimpy collar band领窝不平 uneven neckline后领窝起涌circular wrinkle below back neckline底领外露 top collar uncover collar band起泡 crimpy top collar驳头外口送 lapel outer edge too loose驳头外口紧 lapel outer edge too tight驳头反翘 lapel sticking up驳头起皱 puckering lapel驳口不直 uneven breakline串口不直 uneven gorge line领卡脖 tight neckline领离脖 loose neckline衣片部位缺陷 defects in pieces底边起绺 uneven hem背叉搅crossed vent背叉豁 unmeet vent后背下沉 back defect肩缝不顺直shoulder seam defect绺肩 puckering on shoulder塌肩 sloping shoulders后身吊 bodice back too short塌胸 hollow chest省尖起泡dart bubble腰胁不平服 wrong waist shaping袋部位缺陷 defects in pocket袋盖反翘 flap sticking up袋盖止口反吐 unfavoring flap袋盖不顺直 uneven flap edge袋口角不平bound pocket defect袋口裂 unmeet bound pocket mouth袋口不方正pocket mouth defect袋、袋盖丝绺不正 pocket or flap out grain袋形走样 deformed pocket门襟部位缺陷 defects in closure止口反吐 unfavoring front edge止口角不方正 front edge defect止口反翘 front edge sticking up止口不顺直 uneven front edge止口搅 crossed front edge止口豁unmeet front edge绱拉链起绺 uneven zipper门里襟长短 unmatched front fly袖子部位缺陷 defects in sleeve前袖缝外翻 sleeve inseam swing out袖子偏前 sleeve hangs forward swing袖子偏后 sleeve hangs back swing绱袖不圆顺 uneven armhole袖子起吊 sleeve defect袖口起绺 uneven sleeve opening袖里拧 twist sleeve lining裉窝起绺wrinkle lower armhole抬裉缝起绺 tight lower armhole裤腰部位缺陷 defects in waist of pants腰头探出 waistband extansion腰缝起皱 uneven waist seam腰缝下口涌 unmatched waist line裤裆部位缺陷 defects in crotch夹裆 tight crotch兜裆 short crotch后裆下垂 baggy seat裆缝断线 thread breakage at crotch seam小裆起绺 wrinkle front crotch里襟起皱 wrinkle fly shield小裆豁口 thread breakage at front crotch门襟起绺 uneven fly facing下裆十字缝错位 unmatched crotch cross门襟止口反吐unfavoring fly facing裤脚裙身部位缺陷 defects in body of pants and skirt烫迹线外撇creasing of leg curve to sideseam烫迹线内撇 creasing of leg curve to inseam裤脚前后 unbalanced legs吊脚 uneven leg裤下口不齐 uneven leg hem裤脚不对称 unsymmetrical leg裙裥豁开 unmeet pleat裙身吊 hem pull up and stand away裙浪不匀 uneven skirt flare裙底边不圆顺 uneven skirt hem线路 seam缉线上炕 sewing bow缉线下炕 sewing bow接线双轨stagged seam绗棉起绺 uneven quilting缉线跳针 skipped stitches浮线 floating戳毛 damage to fabric眼皮 eyelid针孔 loops on the underside毛 loops on the top脱 thread breakage漏 missing stitches线头 thread end整烫 pressing水花 water spot亮光 pressing mark污迹 spot烫黄overpress烫熔 melt8、服装专用工具设计打样工具 instruments for designing样板纸 pattern paper锥子bradawl裁剪工具 instruments for cutting划粉 chalk裁剪剪刀dressmaker's shears or tailor's shears压料鉄 weights电剪刀electrically powered knife拉布机 spreading machine手工工具instruments手缝针 sharps needle插针包 pin-cushion顶针 thimble 纱剪 thread clippers机缝工具 instruments for sewing缝纫机针sewing machine needle缝纫机 sewing machine专用缝纫机 special machine：钉扣、锁眼、打套结、包缝等用的专用机器.整烫工具instruments for pressing水布 pressing cloth烫凳 tailor's press board铁凳 egg pad布馒头 tailor's ham喷水壶 sprayer电熨斗electric iron蒸汽熨斗 steam iron检验工具 instruments for inspection人体模型 mannequin,又称人台.胸架 model：按照人的上半身外形塑造的模型.钢卷尺 steel tape色卡 standard colour card外观疵点样照 standard sample photo for checking spots起皱样照standard sample photo贴纸 marking paper9、材质学术名称粘胶纤维 viscose fiber,简称“粘纤”.高强力粘胶纤维 hightenacity viscose fiber高湿模量粘胶纤维 modal fiber醋酯纤维acetate fiber聚酰胺纤维 polyamide fiber,nylon,简称“锦纶耐纶”.聚酯纤维 polyester fiber涤纶聚丙烯腈纤维 polyacrylic fiber,简称“腈纶”.改性聚丙烯腈纤维 modacrylic fiber弹性纤维 elastane fiber二烯类弹性纤维 elastodiene fiber聚氨酯弹性纤维polycarbaminate fiber简称涤纶：聚对苯二甲酸乙二酯纤维氨纶：聚氨基甲酸酯纤维织物纯化纤织物 chemical fiber fabric化纤混纺织物 blended chemical fiber fabric化纤交织织物 union chemical fiber fabric人造毛皮fur-type fabric,artificial fur锦纶搭扣带耐纶搭链 chinlon magic tape,nylon magic tape属名和编码莱赛尔纤维 lyocell,GLY莫代尔纤维 modal,CMD粘胶纤维 viscose,CV醋酯纤维 acetate,CA聚丙烯腈纤维腈纶 acrylic,PAN含氯纤维 chlorofibre,CLF弹性纤维 elastane,EL二烯类弹性纤维 elastodiene,ED改性聚丙烯腈纤维改性腈纶 modacrylic,MAC聚酰胺纤维锦纶 polyamide 或尼龙 nylon,PA聚酯纤维涤纶 polyester,PES玻璃纤维 glass,GF金属纤维onmeta l fibre,MTF二烯类弹性纤维 elastodiene有时采用术语“橡胶”.玻璃纤维 glass 在某些欧洲国家也称其长丝为“sillionne”,短纤维为“veranne”.竹原纤维 bamboo fibre男装 Young Men's wear：适合于成年男子穿着的服装.女装 Misses' wear 适合于成年女子穿着的服装.少男服装 boy's clothes少女服装girl's clothes儿童服装 children's wear婴幼儿服装 infant's wear：适合于年龄在24个月及以内的婴幼儿穿着的服装.提议用：Men's wearLadies wearboys weargirls wearchildren's wearinfants wear燕尾服 morning coat --- Swallow-tailed suit。
销售英文用语
销售英文用语
在商务交流中，销售英文用语扮演着重要的角色。
了解并熟悉常用的销售英文用语能够帮助销售人员与顾客更有效地沟通，促成交易。
下面是一些常见的销售英文用语，供销售人员参考：
预备
•Lead: 潜在客户或销售潜在机会的线索.
•Cold call: 未经预约的电话销售.
•Warm call: 有预约安排的电话销售.
•Pitch: 销售人员向潜在客户推销产品或服务的简短陈述.
•Qualify: 确认潜在客户是否具有购买潜力.
•Prospect: 有望成为客户的潜在买家.
谈判
•Closing: 完成交易并促成销售.
•Upsell: 向客户推销更高档次的产品或服务.
•Cross-sell: 向客户推销与其已购买产品或服务相关联的其他产品或服务.
•Objection: 客户对产品或服务的异议或反对意见.
•Counteroffer: 对客户提出的反对意见或异议的回应.
跟进
•Follow-up: 向客户追踪并与其保持联系.
•Pipeline: 正在进行中的销售机会清单或潜在交易.
成交后
•Referral: 客户推荐新客户或业务.
•Testimonial: 客户对产品或服务的好评或推荐.
•Repeat business: 客户再次购买或重复交易.
以上是一些常见的销售英文用语，熟练掌握这些用语可以使销售人员在商务交流中游刃有余，促成更多的销售机会。
在日常工作中不断积累和运用这些用语，将有助于提升销售业绩，增加业务机会。
市场营销的术语中英文对照表
FOB-origin pricing TP（TETRA PAK） chain stores combination store P-T（Part-timer） Retailing wheel of retailing concept Retailer Retailer cooperatives RKA（Retail Key Account） fashion monopolistic competition Road Show HBR（Hotel，Bar，Restaurant） AC green marketing Floor Display maslow's hierarchy of needs 3A（Avalible、Able、Adsire） buyer's market MIT（Marketing Inpact Team） Seller’s market GRP（Gross Rating Point） media SPPD（Sales Per Point of Distribution） American marketing POP（Point Of Purchase） Seal-bid pricing Seal-bid pricing intensive distribution intensive growth opportunity freight-absorption pricing Stars Target profit pricing Served market(target market) catalog marketing
SPM（Supermarket） POSM（Point of Sale Materials） ABC（Activity based costing）： cost-plus pricing growth stage maturity stage CRP（Contiuous Replenishment） exporting initiator PW（Passive Wholesalers） TT（Traditional Trade） conventional marketing channel idea screening idea generation Total promotion budget PG（Promotion Girl） inventory control KSR L-SPM（Large - Supermarket） SM（ShoppingMall） agent inseparability LKA（Local Key Account） geographic organization Territorial-structured sales force TPL（Third Party Logistics） FVP（First Vice President） Telemarketing Television marketing DSD（Direct Store Delivery） order processing motive exclusive distribution USP（Unique Selling Propostion） GE（Gondola End） TG（Type Genus ）
咖啡厅服务用语中英文
咖啡厅服务用语中英文-您好！欢迎光临我们的咖啡厅。
-您好，欢迎来到我们的咖啡馆。
2. 询问顾客需求 (Inquiring about Customer's Needs)-您想要喝些什么？- What would you like to drink?-您想要点什么饮品？- What beverage would you like to order?-我们的招牌咖啡非常受欢迎，您可以尝试一下。
- Our signature coffee is very popular, you can give it a try.-如果您喜欢浓郁的口味，我推荐我们的拿铁咖啡。
4. 了解顾客口味和喜好 (Understanding Customer's Tastes and Preferences)-您平时喜欢喝什么类型的咖啡？- What type of coffee do you usually like to drink?-您喜欢加奶和糖吗？- Do you like to add milk and sugar to your coffee?5. 提供定制服务 (Offering Customization)-您想要用哪种奶制作您的咖啡？- Which type of milk would you like to have in your coffee?-您要加糖吗？要加多少糖？- Would you like to add sugar? How much sugar would you like?6. 询问顾客是否需要外带 (Asking if the Customer Needs a Takeout)-您需要带走吗？我们也提供外卖服务。
- Are you taking this to go? We also provide takeout service.-您打算在这里喝还是带走呢？- Are you planning to drink here or take away?7. 接受支付和提供找零 (Accepting Payment and Providing Change)-您可以用现金、信用卡或移动支付结账。
销售英语大全
销售英语大全欢迎来到我们的销售英语大全！下面是一些与销售相关的常用英语表达和短语，帮助您在商务场景中更加有效地推销产品或服务。
1. Greetings and Introduction 问候与介绍- Welcome! How can I assist you today? 欢迎！我今天能为您提供什么帮助？- Hi, my name is [Your Name] and I'm a sales representative from [Company Name]. 你好，我叫[你的名字]，我是[公司名称]的销售代表。
- Nice to meet you! My name is [Your Name]. What brings you here today? 很高兴见到你！我叫[你的名字]。
您今天来这里有什么事吗？2. Product Description 产品描述- Our product is a cutting-edge solution that can help streamline your business operations. 我们的产品是一种先进的解决方案，可以帮助您优化业务流程。
- This product is designed to improve efficiency and reduce costs for small businesses. 这款产品旨在提高小企业的效率并降低成本。
- Our service offers personalized solutions tailored to meet your specific needs. 我们的服务提供量身定制的解决方案，以满足您的特定需求。
- With our innovative technology, you can stay ahead of the competition. 使用我们的创新技术，您可以领先于竞争对手。
导购英文常用语
导购英文常用语 Document number：PBGCG-0857-BTDO-0089-PTT1998第一部分：招呼顾客1， Good morning ，sir。
Can I help you先生，早上好，我能为您效劳吗2， Good afternoon , madam ,May I help you太太，中午好，您想买什么3， Good evening ,miss , What can I do for you小姐，晚上好，您需要什么4， Welcome to our counter. 欢迎光临本柜5， Please take your time . 请随便看看Conversation（对话） A S:sales (营业员) C:Customer(顾客)7， S：Good morning ，sir,Can I help you先生，早上好，您想买什么C:I’m thinking of buying a toy for my son.我想给我儿子买个玩具。
S:May I know how old is he他几岁了C:He’ll be six next Sunday. The toy is for his birthday.下个星期天他就六岁了，玩具是作为他的生日礼物。
S:I see .How about this one 我明白了，这个怎么样Conversation BS：Welcome to counter madam .what can I do for you欢迎光临本柜，你想买什么C:I’m just looking around .我只是随便看看。
S：Please take you time .If any thing you like ,just let me now .请随便看看，如果看中什么，请告诉我。
C:Ok I will . thank you .谢谢，我会的。
Exercise 1练习当外宾走到你面前时，如何向顾客打招呼，员工之间相互练习。
日常销售用语英汉
销售日常基本用语一．基本礼貌用语1.您好。
Hello．2.欢迎光临。
Welcome．3.谢谢。
Thank you．4.不客气。
You’re welcome．5.对不起。
I’m sorry.6.没关系。
It doesn’t matter.7.请稍等一下。
Wait a moment, please.8.劳驾，失礼了。
Excuse me. Sorry to trouble you.9.让您久等了。
Thank you for your patience.10.这边请。
This way, please.11.请您不要担心。
Please don’t worry.12.欢迎再次光临。
Welcome again.13.再见，一路平安。
Goodbye. Have a good trip.二．基本销售用语1.您在找什么商品？What do you want?2.您需要帮忙吗？What can I do for you?3.您觉得这个怎么样？How about this one？4.您是自己用还是送人？For your own or as gifts?5.您打算买什么价位的商品？What price you can pay for?6.送给多大年龄的人？For how old?7.送给小孩子吗？For children?8.这是一系列产品，可以组成套装。
Here is a series of goods for your choice.9.请问您喜欢什么颜色？What color would you like?10.请您慢慢看。
Please take your time.11.这个商品很适合送人。
This one is a perfect gift.12.让我示范给您看。
Let me show it to you.13.这个是哪国产的？美国/英国/意大利/法国。
-In which country is it made? -USA./UK./Italy./France.14.多买些有折扣吗？没有/有。
市场营销专业术语中英文对照标准翻译
市场营销专业术语中英文对照标准翻译本文为市场营销中经常用到的一些中文与英文互译的标准用语，希望对市场营销从业人员有所帮助。
《财富》杂志Fortune案头调研Desk Research奥美公司Ogilvy & Mather白色商品White Goods百乐门Parliament百威啤酒Budweiser包裹销售法Banded Pack宝洁公司Procter & Gamble宝丽来Polaroid宝马BMW边际成本Marginal Cost边际收益Marginal Benefit标准差，均差Standard Deviation别克Buick波立兹调查公司Alfred Politz Research, Inc波旁王朝Ancient Age Bourbon波特福洛分析Portefolio Analysis产品差异Product Differentiation产品生命周期Product Life Cycle产品系列Product Line产品组合Product Mix阐述Presentation超级市场Supermarket成对比较法Paired Comparisons成功的理想主义者Successful Idealist承诺型消费者Committed Buyer程度测试Tachistoscope橙色商品Orange Goods冲动购买Impulse Buying重叠率Duplication抽样Sampling传销Pyramid Selling传阅发行量Pass-on Circulation词语联想法Word Associaton刺激营销Incentive Marketing促销Promotion达彼思广告公司Ted Bates & Copany大卫·奥格威David Ogilvy戴比尔斯De Beers丹尼尔·斯塔奇公司Danile Starch & Staff 弹性Elasticity到达率Reach道奇Dodge第三者法Third-Person Technique第一提及Top of Mind电话访问Telephone Interview电通广告公司Dentsu电子售点数据EPOS Data定量研究Quantitative Research定位Positioning定性研究Qualitative Research动机研究Motivation Research读者Readers读者人数Readership独特销售主张Unique Selling Proposition杜邦公司Du Pont多方面衡量Multi-dimensional Scaling多品牌战略Multi-brand Strategy惰性销售Inertia Selling恩格尔曲线Engel Curves二手资料Secondary Data发行量Circulation发行量稽核组织ABC仿造Me Too访问Interview访问员Interviewer非处方药OTC菲力普·莫里斯公司Philip Morris Company 菲亚特FIAT肥皂剧Soap Opera分刊测试Split-run Test分销Distribution丰田TOYATA缝隙分析Gap Analysis浮动插播Floating Spot辅助回想Aided Recall付费发行量Paid Circulation复核Back Checking复核Validation富豪汽车VOLVO富可视Infocus富士胶卷FUJI FILM覆盖率Coverage盖凡尼克皮肤反应测试仪Galvanic Skin Response Meter盖洛普暨罗宾逊调查公司Gallup & Robinson,Inc概念测试Concept Testing高度介入产品High Invovement Procuct革新消费者Innovators葛瑞广告Grey Advertising公众调查公司Audience Research,Inc贡献Contrubution购买周期Buying Cycle孤独守巢人Empty Nesers鼓动销售Hard Sell故事板/分镜头表Storyboard故事完成法Story Completion观察调研法Obseravtion Study广告Advertising广告/销售比率Advertising/Sales Ratio广告比重Advertising Weight广告标准Advertising Standard广告调查基金会(美国) Advertising Research Foundation广告概要Advertising Brief广告口号Slogan广告目标即广告效果评测Defining Advertising Goals for Measured Advertising Results 国际商用机器公司IBM过度杀伤Overkill过滤审查Screening哈佛商学院Harvard Business School红色商品Red Goods互补品Complements花旗集团Citigroup华尔街Wall Street黄金时段Prime Time辉瑞Pfizer混合调查Omnibus Research混和调研Omnibus Research基本读者Primary Reader稽核Audit吉芬商品Giffen Goods吉列Gillette集团购买Organizational Buying集中度Affinity集中市场细分Concentrated Segmentation计算机辅助的电话采访Computer Assisted Telephone Interviewing记忆测试Recall Test记忆性Memorability佳能Canan家乐福Carrefour家庭(户) House Hold家庭稽核Home Audit家庭生活周期Family Life Cycle甲壳虫Bettle价格分析Values Analysis价格敏感Price Sensitive价格歧视Price Discrimination价格战Price War间接调研Off-the-research建议价格Recommended Price箭牌口香糖Wrigley讲究派头的诉求Snob Appeal交叉销售Cross-selling交替需求Alternate Demand焦点小组(讨论) Focus group (Discussion)角色扮演Role Playing阶式渗透Cascading结构化访问Structured Interview金佰利Kimberly-Clark浸透策略Penetration Strategy精工SEIKO句子完成法Sentence Completion决策群Decision Making Unit决定性调研Conclusive Research卡通测试Cartoon Tests开放题Open-ended Question开机率Homes Using TV柯达Kodak壳牌Shell可变价格Variable Pricing可口可乐Coca-Cola可丽舒Kleenex可信度Believability克莱斯勒Chrysler克劳德·霍普金斯Claude Hopkins客观看法Outside View肯德基炸鸡Kentucky Fried Chicken口碑广告Word-of-mouth Advertising快流量消费品Fast-moving Consumer Goods 拉力Pulling Power拦截访问Intercept Interview乐观奔命者Optimistic Striver离差Deviation李奥·贝纳Leo Burnett李佛兄弟公司Lever Brothers力士Lux连带外部效应Network Externality联合调研/辛迪加Syndicated Research联合分析Conjoint Analysis联合利华公司Unilever联想Association Techniques练习性预演Dry Run两步收费Two-part Tariff量表Scale劣等商品Inferior Goods零售周期Wheel of Retailing零头定价法Odd-even Pricing漏斗深入法Funnel Approach露华浓Revlon乱数表Random-number Table罗塞·瑞夫斯Rosser Reevse罗夏测试Rorschach Test骆驼Camal马丁·迈耶Martin Mayer麦当劳McDonald’s麦肯爱里克森广告公司Mccann-Erickson麦氏威尔咖啡Maxwell House Coffee卖方市场Seller’s Market满意购买者Satisfied Buyer盲测Blind Test毛评点Gross Ratting points媒体分析Media Analysis每千人(户)成本Cost Per Thousand Figure每千人成本Cost Per Mille美孚Mobil美国报纸发行人协会American Newspaper Publisher’s Association 美国电报电话公司AT&T美国广播公司ABC美国广告代理商协会4A’sThe American Association of Advertising Agencies美国民意研究中心American Institute of Public Opinion美国营销协会American Marketing Association美国运通American Express描述性调研Descriptive Research民意测验Opinion Poll明尼苏达矿务及制造业公司3M模似Simulation姆姆巧克力M&M耐克Nike尼尔逊公司A. C. Nielsen尼尔逊全国电视指数Nielsen National Television Index 尼尔逊受众测定器Nielsen audiometer尼尔逊指数Nielsen Index欧宝OPEL欧洲民意测验和市场调研协会ESOMAR帕累托原理Pareto Principle派生需求Derived Demand攀比效应Bandwagon Effect判断性抽样Judgement Sampling旁氏Pond’s陪伴购物Accompanied Shopping配额Quota配额抽样Quota Sampling频率分布Frequency Distribution品牌Brang品牌测试Brang Test品牌估价Brang Valuation品牌管理Brang Management品牌偏好Brang Preference品牌认知Brang Awareness品牌形象Brang Image品牌性格Brang Personalities品牌忠诚度Brang Loyalty品牌转换成本Switching Cost品质认知度Perceived Quality七喜7UP期望值Expectations期望值Expected V alue其他指导人Other-directed Person企业标志Corporate Logo企业识别Corporate Identity前导性研究Pilot Study潜意识广告Subliminal Advertising强生公司Johnson & Johnson乔治·格里宾George Gribbin情感购买者Like Friend情感象征Emotional Symbol渠道冲突Channel Conflict全国性涵盖度Blanket人口统计学特征Demographics人员推销Personal Selling认识差距Cognitive Dissonance认知Awareness认知图表Perceptual Mapping日后记忆Day-after-recall入户访问Door-to-door Interview软性促销Soft Sell萨奇公司Saatchi & Saatchi三维营销3-D商店稽核Store Audit社会等级Social Grading社会接受度Social Acceptability社会营销Social Marketing深度访谈Depth Interview生存者Survivor生活方式Lifestyle声音比例SOV声音份额Share of V oice施乐Xerox时代华纳Time Warner时机感Sense of Timing时间档次Time Slot时序分析Time-Series analysis识阈效应Threshold Effect使用与态度Usage and Attitude市场策略的利润效果Profit Impact of Market Strategy 市场调研Market Research市场调研/营销调研Marketing Research市场细分Market Segmentation市场占有率Market Share视听众暴露度Impession收获战略Harvesting Strategy收入效应Income Effect收视(听)率Ratings收视率Television Rating售点POP售点POS斯塔奇数字Starch Figure斯坦利·里索Stanley Resor斯沃琪Swatch四点分析SWOT Analysis随机抽样Random Sampling索尼SONY态度Attitude探索性调研Exploratory汤橱浓汤Campbell’s Soup特许经营Franchise替代品Substitutes替代效应Substitution Effect天美时Timex听众调查Audience Research通用汽车General Motor同类相食Cannibalisation投射研究Projective Research图片响应法Picture Response Techniques推拉战略Push and Pull Strategies推力Push Power完成法Completion Techniques完全竞争市场Perfectly Competitive Market 万宝路Marlboro万事达卡Master Card威廉·伯恩巴克William Bernbach威士卡VISA维持者Sustainer伟哥Viagra胃溃疡峡谷Ulcer Gulch稳定插播Anchored Spot问卷Questionnaire沃尔玛Wal-Mart Stores无品牌忠诚度No Brand Loyalty无提示认知Unaided Awareness无准备调查访问Cold Calling西门子SIEMENS习惯购买者Habitual Buyer习惯性购买Habit Buying喜力Heineken系统销售System Selling细流战Drip Campaign显著特征Salient Attribute现场调研Field Research现场督导Conductor现场督导Field Supervisor现场工作Field Work现场人员Field Force线上活动Above-the-line线下活动Below-the-line相关群体Reference Group象牙牌香皂Ivory消费者购物固定样本Consumer Purchase Panel 消费者内在需求Consumer Insight消费者偏好Consumer Preferences消费者剩余Consumer Surplus消费者形象描述Consumer Profile销售定额Sales Quota销售反馈功能Sales Response Function销售领域Sales Territory销售预测Sales Forecast销售专集Sales Literature销售组合Sales Mix小组讨论Group Discussion心理图案学Psychographics心理戏剧Motivational Theater心智索引Mindex心智占有率Share of Mind新奇士Sunkist新人训练Orientation Training形象Image虚荣效应Snob Effect选择性分销Selective Distribution雪佛兰Chevrolet雅皮YUPPY眼睛轨迹研究Eye Tracking Research扬雅广告公司Young & Rubicam样品Sample一次性购物One-stop Shopping一手资料Primary Data伊莱克斯Electrolux宜家IKEA移情作用Empathy意见领导Opinion Leader因果性调研Causal Research营销会计稽核Marketing Audit营销近视Marketing Myopia营销组合10P’s营销组合4C’s’营销组合4P’s营销组合Marketing Mix营业额/到达率增长指数Turnover影响力等级Hierarchy of Effects佣金制Commission System由报纸决定(刊登位置) Run-of-paper邮购Mail Order有提示认知Aided Awareness有效贮藏期限Shelf Life诱导转向法Bait and Switch语义差异法Semantic Differential预检验Pre-testing原创性Originality原子状测试Atomistic Test岳母研究Mother-in-law Research载波技术ZAP赞助Sponsorship詹姆士·韦伯扬James Webb Young展览会Exhibition争夺经营Scrambled Merchandising正常商品Normal Goods直递Direct Mail直销Direct Marketing智威汤逊J. Walter Thompson重度消费者Heavy User主持人Moderator主题类化法Thematic Apperception属性特征Attributes住地居民细分法A Classification of Residential Neighborhoods 专家调研Specialist Research资料手册Fact Book自付优惠Self-liquidating Offer棕色商品Brown Goods最终用户End-user。
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店面销售常用语中英文对照一、接待篇：1.您先随便看看。
需要帮忙请随时叫我。
Feel free to look around. Let me know if you need any help.2.抱歉。
请稍等一下，我马上就来。
Excuse me. Could you please wait a second? I’ll be right back.3.需要我帮忙吗？您想看什么产品？我给您拿。
(顾客点选了下列一级目录的品类选项后，可引导其在后附的详细品类目录中点选更准确的品类选项。
)How can I help you? What would you like to see? I’ll get it for you.1)电脑 Computer 2)电脑配件 Computer Peripherals 3)附件Accessories4)数码产品 Digital Products 5)手机 Cellphones 6)数码相机 Digital Cameras7)数码摄像机 Digital Camcorders 8)智能电视 Smart TV 9)办公产品 Office Products10)客户服务Customer Service 11)会员服务 Member Service4.这是新品，请您看看说明，很适合您的。
This is a new arrival. Please take a look at the descriptions. It suits your needs.5.对不起，这个产品我们没有，您可以到其他商店去看看。
Sorry, we don’t carry this product. You might have to look for it at other stores.6.对不起，我不会说英语。
能否麻烦您指给我看您需要什么？I’m sorry that I don’t speak English. Would you please show me what you need by pointing it to me?7.对不起，这个问题我不太清楚。
请稍等一下，我马上找到懂的人来帮您。
Sorry, I am not sure about this. Would you mind wait for a second? I’ll get someone for you who can help you.8.你要的商品在一/二/三/四楼出售。
请从这边自动扶梯（电梯）上。
You will find iton the 1st / 2nd /3rd /4th floor. Please take the escalator (elevator ).9.您是自己用还是替别人买？Are you buying this for yourself or for someone else?10.这种商品正在促销，价格很实惠。
我建议您看看。
It is currently on sale. The price is really good and you might want to take a look.11.这种可以吗？如不合适，我再给您拿别的。
Do you like this? I’ll get you another product if you don’t like it.12.这是（XX品牌）的新产品，它在以下方面 1)运行快，2）省电， 3）体积小， 4）可选颜色多， 5) 质量好，等等)优于过去的产品……‘This is a new product from XX. It is better than the previous generations in the following aspects: 1)Faster 2)Save more power 3) Smaller 4) More color options 5) Better quality. 13.这是名牌产品，做工精细，价格便宜，一向很受顾客欢迎，您可以看看。
This is a good brand. They make quality products and the price is reasonable. It is popular among our customers. You might want to take a look.14.这种商品虽然价格偏高一些，但美观实用，很有特色，您看看。
This is more expensive, but it serves your needs better than the others and looks more special.Please take a look.15.这种商品眼下很流行，买回去送朋友或留作自己用都可以。
It is a popular product. You may get it for yourself or for your friend as a gift.16.对不起，您要的商品暂时无货，这个商品的价格、质量、性能和它相仿，您看能否代用？Sorry, the product you need is currently out of stock, but I would like to recommend this one,.It is similar in price, quality and functionalities.17.对不起，您需要的款式（号型）暂时无货，请您下周来看看。
也可把电话号码留下,货到马上通知您.Sorry, the product you need is currently out of stock. You may come back next week, or , if you don’t mind, leave me your phone number and I’ll call you once we have it in store. 18.这个颜色喜欢吗？我们还有1)红色2)蓝色3)绿色4)黄色5)白色）6）紫色7)黑色8)棕色 9)粉色的。
告诉我您最喜欢哪种颜色，我给您拿。
Do you like this color? We also have it in 1) red,2) blue,3) green,4) yellow, 5) white,6)purple, 7) black,8) brown, and 9) pink. Let me know which one you like and I will get it for you.19.别急，您慢慢看，慢慢挑，满意就好。
No need to hurry. Take your time and look around.20.对不起，今天顾客多。
请原谅让您久等了。
您需要些什么？Sorry to keep you wait. We have more customers than usual today. How can I help you now?21.这种商品削价是因为过时，质量没问题。
It is on sale because it’s being replaced by newer generations, but there is nothing wrong with it.22.我再给您拿1）价格低一点2）价格高一点的看看，好吗？Do you want me to recommend something 1) with a lower price 2) with a higher price?23.这种商品在质量上绝对没问题，我们实行“三包”，如果质量上出了问题，可以回来找我们。
There is absolutely nothing wrong with the quality. In any event, it carries a warranty. We will try our best to help you if it has any problems.24.这是全球质保的，你在全世界范围内享受维护的保障This product carries worldwide warranty. You could have your product serviced all over the world.25.这是在中国境内质保的，不能全球质保.This product carries the warranty which could only be used within China.26.这个电压是110V-220V，频率50-60HZ范围内的This voltage range is 110V-220V. The frequency range is 50-60HZ.27.你只需要接一个转换插头就可以了，不影响使用You just need a conversion plug。
It won’t affect the use.二、交易篇28.你是1) 现金, 2)借记卡，还是3）信用卡支付?Are you paying with 1) cash, 2) debit card or 3)credit card?29.你是选择 1)银联、2)万事达, 3)VISA卡付款?Are you paying with 1) UnionPay, 2) Master Card or 3) VISA card?30.请您输入密码。
Please enter your pin.31.请你在这里签字.Please sign the receipt here.32.对不起，我们现金只收人民币。
We are sorry, but we only take RMB if you pay with cash.33.对不起，你的卡好像使用不了。
I’m sorry, but it seems that your card cannot be processed.34.谢谢，您可以去提货了。
Thank you very much. You may pick up the product now.三、售后篇35.请您放心，我们一定帮您解决，办好后我们通知您。
Please be assured that we will solve the problem for you. We’ll let you know right after it is fixed.36.都在里面了，请您点清件数，Everything is in there. Please check to make sure.37.对不起，您这个问题我需请示领导。