对顾客的英语道歉信范文5篇
客服专员啊向客人道歉的英文作文
客服专员啊向客人道歉的英文作文English:I am writing to express my sincere apologies for the inconvenience and frustration you experienced during your recent interaction with our customer service team. We understand the importance of providing exceptional service to our customers, and it is disheartening to hear that we fell short of meeting your expectations. Please know that we take your feedback seriously and are actively working to address the issues you raised to ensure they do not happen again in the future. We value your business and appreciate the opportunity to make things right. Thank you for bringing this to our attention and giving us the chance to improve our service.Chinese:我写信是为了对您最近与我们客服团队互动时所遇到的不便和挫折表示诚挚的道歉。
我们理解向客户提供卓越的服务的重要性，听到我们未能达到您的期望令人沮丧。
请知道我们认真对待您的反馈，并正在积极努力解决您提出的问题，确保它们不会在未来再次发生。
我们重视您的业务，感谢您让我们有机会纠正错误。
关于对顾客的英语道歉信范文格式
关于对顾客的英语道歉信范文格式关于对顾客的英语道歉信范文格式篇一Ｄear ＸＸＸＩ am sorry for the late contract. Ｉ already mail it to your company but the ＥＭＳ(Ｅnhanced Ｍessage Ｓervice) said it would take three mouths to get to ＸＸＸ(国家名). Ｉwould track the package. Ｉf there is any question, feel free to contact us.ＸＸＸＭＭ/ＤＤ/ＹＹ关于对顾客的英语道歉信范文格式篇二Ｄear ＸＸ,Ｇood day to you! Ｗe checked with ＥＭＳ, they told us generally need taking three months to post documents to your adress. Ｓo we are apologized to you for contract being late to your company, but we will push ＥＭＳ to send it to you as soon as possible, and update informations to you once available. Ｐls dont hesitate to contact with us if you have any doubt, tks.Ｂest regards.Ｙours,***关于对顾客的英语道歉信范文格式篇三Ｍarch 20, 20XXＤear Ｍr. **,Ｉfeel so sorry that my manager would be unable to perform your agreement of meeting on Ｆriday. Ｐlease forgive us for he have got something urgent to Ｂeijing.Ｍy manager also feels guilty for it and suggests Ｉf you would give us a chance, we hope to put off the meeting in next Ｍonday. Ｉmust genuinely make an apology to you for my failure of keeping my promise again.Ｙours,***。
客服专员啊向客人道歉的英文作文
客服专员啊向客人道歉的英文作文全文共5篇示例，供读者参考篇1Dear Customer,My name is Timmy and I work as a customer service representative. I am writing this letter to say I'm very sorry for the bad experience you had with our company recently. I really messed things up and I feel terrible about it.It all started when you called to order the new video game "Battle Mania 5" for your son's birthday. You wanted to make sure you got it in time since it's his favorite game series. When you placed the order over the phone with me, I accidentally wrote down the wrong address! Silly me, I must have been daydreaming about playing video games myself instead of paying close attention.Because of my mistake, the package didn't arrive at your house on time for your son's birthday party. I can imagine how disappointing that must have been for him when he didn't get the one thing he was looking forward to most. As a kid, yourbirthday is like the most important day of the whole year! My heart sank when I realized the mix-up was all my fault.I felt so bad that I cried during recess that day. My best friend Stevie tried to cheer me up by sharing his chocolate milk and cookies, but I was still really upset. I know I really messed things up for your son and I wish I could turn back time and fix everything.When you called back to let me know about the problem, I was really embarrassed. I'm usually a great listener, but I guess I just had an "off" day. I tried my best to make things right by getting a new game shipped out to you right away with free rush delivery. However, I understand that's not really a perfect solution since it didn't get there in time for his actual birthday.From the bottom of my heart, I am truly sorry for ruining your son's special day with my careless mistake. Next time I will double and triple check every address so this never happens again. I've learned that being a customer service rep is a really important responsibility - if I mess up, it can ruin someone's day or even their whole week!I hope you and your son can find a way to make it up to him, like taking him out for his favorite meal or throwing him a bonus un-birthday party just because. Maybe you could have some funbaking his favorite cake or buying him an extra present. I'll be sure to include some free item or coupon in your next order to help make it up to you as well.Thank you for your understanding. I promise to be on my best behavior from now on!Sincerely,TimmyCustomer Service Representative篇2Uh oh, I Made a Big Mistake at Work!Hi everyone! My name is Timmy and I'm 8 years old. I have a pretty cool job working as a customer service rep at the Fun Toy Company. I get to talk to kids like me all day long about our super awesome toys! It's usually a lot of fun, but the other day I really messed up big time. Let me tell you what happened...It was a pretty normal day at first. I clocked in at 9am sharp like I always do, put on my headset, and got ready to start taking calls. The first few calls were no problem at all. One kid wanted to know how many batteries the Rocket Blaster needed. Easy peasy, I just looked that up really quick. Another girl had a questionabout how big the Mega Unicorn Plushie was, so I measured the display model right at my desk. Helping customers is usually a piece of cake!But then the third call came in, and that's when everything went haywire. It was a boy named Billy who was totally freaking out. His dad had bought him a Dynamo Turbo Race Car for his birthday, which is one of our most expensive toys. But when he opened up the box, one of the wheels was broken into pieces! Poor Billy was absolutely devastated."This was supposed to be the best birthday present ever!" Billy cried into the phone. "How could you guys send me a broken toy? This is the worst day of my life!"I felt super bad for Billy, so I really wanted to help make it right. Our training manual says we should always try to make the customer happy again by sending a replacement part or a new toy right away. So without really thinking it through, I quickly told Billy, "No worries dude, we're gonna send you a brand new Dynamo Turbo Race Car, on us!"Billy perked up a little and said, "You mean it? I'm getting another race car for free?""You bet!" I assured him confidently. "A brand new one will be at your house in just a couple days, Billy. We really messed up with that broken toy, but we're making it right. Stay awesome!"And with that, I wrapped up the call, feeling pretty proud of myself for solving Billy's problem so easily. But then my supervisor Janice tapped me on the shoulder with a really serious look on her face. "Timmy," she said sternly, "you know you don't have the authority to approve sending out free replacement products, right? Especially not an 80 toy! You're going to have to call that customer back right now."My heart did a super loud THUMP in my chest. Oh no, I thought, I really messed this one up big time! I tried to explain how I was just trying to make the customer happy like we're supposed to, but Janice shook her head. "Making customers happy is good, but you have to follow the rules too. Call him back and let's get this straightened out properly."With my face feeling hotter than the sun, I dialed Billy's number with shaky fingers. He picked up right away, sounding excited. "Hello? Is this about my new free race car?"I gulped. "Uh h-hi Billy, this is Timmy again from Fun Toy Company..." I took a deep breath and continued. "So uhh, about that free replacement toy I promised you? I actually made amistake there, buddy. I'm really sorry, but I wasn't supposed to say we'd send a whole new toy without checking with my boss first. That was my bad."There was a pause, and then I heard a sniffle on the other end. "So...so you can't send me a new race car after all? But you promised!" Billy's voice started to tremble. "You got my hopes up and now I have to be sad about my broken toy all over again!"My eyes stung with tears too, hearing how upset he was. "I know, I feel terrible about this, Billy. I got way too ahead of myself because I really wanted to make you happy after your first toy got messed up on your birthday. But I broke the rules by promising something I couldn't actually give you. That was very wrong of me, and I'm incredibly sorry.""But this isn't fair!" Billy cried, sounding madder now. "You said you were sending me a new one and now you're taking it back! You lied to me!"Janice was giving me a stern look, so I tried to handle this the right way. "You're absolutely right, that wasn't fair of me at all. I never should have promised something that wasn't mine to promise. I made a big mistake, and now I've let you down. What I did was wrong, and you have every right to be upset with me."I took another deep breath to stay calm, even though hot tears were rolling down my cheeks now. "But even though I can't send you a new toy right now, I promise I'm still going to do everything I can to make this better. My supervisor is looking into getting you a replacement wheel for your broken car, or maybe a small credit towards a future purchase, ok?"There was some sniffling from Billy's end. "I...I guess that's a little better. But I'm still really mad that you lied! You're a dummy!"I blinked hard and nodded, even though he couldn't see me. "You're right, Billy, I am a dummy for messing this up so badly. I hurt your feelings and betrayed your trust because I was trying to do something nice in the wrong way. I'm incredibly sorry, and I promise from now until forever, I will never make a mistake like this again. Your happiness is what matters most to me."Finally, I heard Billy sigh deeply. "Ok, ok. I forgive you, I guess. Just...just don't lie anymore, got it?""I got it, Billy," I said, feeling a tiny bit of relief. "Thank you for giving me another chance. I'll be sure to talk to my supervisor about making this right, ok?""Ok," Billy said. "Bye, Timmy dummy."The call clicked off, and I pulled off my headset, wiping my eyes and looking up at Janice's serious face again. "I'm very, very sorry," I told her, still sniffling. "I'll never make a promise like that again without checking first. I really let you and the customer down today."To my surprise, Janice gave me a gentle smile and patted me on the shoulder. "You're right, Timmy, you made a pretty big goof-up there. But you know what? The way you handled it by apologizing sincerely and taking full responsibility - that's exactly what we want to see. You really let that customer vent his feelings, validated why he was so upset, and ate humble pie without getting defensive at all. That's textbook great customer service."My eyes went wide. "So...so I'm not gonna get fired?"Janice chuckled and shook her head. "Of course not! Every employee makes mistakes sometimes, even the grownup ones. But very few of them handle those mistakes as professionally as you just did at 8 years old. You should feel proud, Timmy. This was actually a great learning experience that will make you an even better customer service rep going forward."I couldn't help but grin from ear to ear at the praise, even though part of me still felt a little bad. "Gee whiz, thanks MissJanice! I'll definitely be more careful about rogue promising from now on. But I'm really glad I could make things semi-right with Billy in the end."Janice nodded approvingly. "You did great, kid. Why don't you take a 10 minute break to re-set, and then I'll have Billy's file ready to look at getting him that replacement part or credit we discussed. Sound good?"Smiling hugely, I gave her a thumbs up. "You got it, boss! Thanks a million."As I headed off to the break room, I reflected on how even though I really messed up royally that day, I still ended up learning a super valuable lesson about keeping my promises, owning my mistakes, and listening to customers with empathy and patience. Not bad for an 8-year-old, right?Being a customer service kid isn't always easy, but thanks to this experience, I know I'm becoming a much better rep who can handle anything, screw-ups and all. I can't wait for more fun days talking to my fellow toy buddies - just hopefully with a little less lying and crying next time! Easy peasy lemon squeezy!篇3Dear Mommy and Daddy,Today I want to tell you about something that happened at the toy store. I was so excited because I had saved up all my allowance to buy the new Rocket Robot action figure. I had been wanting that toy for months and months!When we got to the toy store, I ran straight to the Rocket Robot display. But oh no! There were no more Rocket Robots left on the shelf. I felt so sad. The nice lady who worked at the store saw me looking disappointed. Her name was Mrs. Johnson and she wore a green shirt with the store's logo on it.Mrs. Johnson came over and asked, "What's the matter, young man? You look upset." I told her I had been really looking forward to getting the new Rocket Robot toy. Mrs. Johnson made a sad face and said, "I'm so sorry, but we seem to be all out of those right now. They've been very popular this holiday season."I tried not to cry because I'm a big kid now, but I felt like my heart was breaking. I had waited so long to get that toy! Mrs. Johnson must have noticed because she patted me on the shoulder and said, "Don't worry, let me check in the back room. Sometimes we have a few extras tucked away."While she went to look, Mommy gave me a hug. She said it would be okay even if they didn't have any Rocket Robots left.But I really, really wanted one! A few minutes later, Mrs. Johnson came back out. She had a apologizing look on her face and shook her head no. My heart sank."I'm afraid we really are all out. I looked everywhere for you," she said sadly. "Please let me make it up to you. Would you like to choose another toy instead, on us? Anything in the store, my treat."I was still pretty upset about not getting Rocket Robot, but I got excited at the thought of picking out a new toy for free! After thinking it over, I decided to get the Battlebot playset instead. It wasn't Rocket Robot, but it looked like a lot of fun too.As Mrs. Johnson was checking me out, she said again how sorry she was they were out of the toy I originally wanted. "I feel just awful that we disappointed you today. Providing great customer service is really important to me and to the whole staff here. We篇4Dear Customer,My name is Tommy and I work as a customer service rep at the toy company Fun4Kids. I am writing to you to say I am veryvery sorry for the problems with your order. I really messed things up bad and I feel super duper bad about it.You ordered the Mega Blaster 5000 Laser Tag set for your son's 10th birthday party. The party was last Saturday and the laser tag set still hasn't arrived yet! I can imagine how disappointed and upset your son must have felt when he couldn't play with his brand new laser tag toys on his big birthday. That is just the worst! If it was my birthday and my parents ordered me a present that never came, I would have cried a billion tears. Birthdays are the most special days of the whole year for us kids.What happened was there was a big mix-up at the warehouse where we keep all the toys. The people who pack up the orders grabbed the wrong box and shipped you a box of Silly Puddy instead of the Mega Blaster set. I have no idea how they could have mixed those two things up - they look completely different! The Silly Puddy is just a little container of gooey gunk, while the Mega Blaster is this huge awesome laser tag set with vests and blasters and bases. I love laser tag and think the Mega Blaster is one of the coolest toys we sell. I would have been so so so sad if I didn't get that for my birthday.I only realized the mistake after you called our customer service hotline. As soon as I heard what had happened, I rushed to the warehouse right away to find your order. I looked everywhere but just could not find the Mega Blaster set anywhere. I looked behind boxes, under shelves, between aisles, but no luck. I even got the forklift and moved the huge stacks of boxes, but it was gone. My best guess is that someone else must have taken it by accident.I felt just awful when I couldn't find your order. I could picture your son's sad face when he didn't get his present. I just wanted to cry. I am really really really sorry that I messed things up so bad. Please don't be too mad at me, I am just a 3rd grader working my first job to get enough money for a puppy. But I know that's no excuse for ruining your son's birthday like that. You trusted Fun4Kids to get your order right and I completely let you down.To try to make things a tiny bit better, I am giving you a full refund for the cost of the Mega Blaster set. I'm also sending you a 50 gift card to spend at Fun4Kids on whatever toys you want. Plus, I went in the back room and grabbed an extra-extra large bag of Silly Puddy (not the boring small size we mistakenly shipped you). I hope your son will at least have a little fun playingwith that. It's not the same as laser tag, but hey, Silly Puddy is pretty cool too!Again, I am so incredibly sorry that I ruined your son's 10th birthday party. I promise from now on I am going to double and triple check every single order to make sure they get the right toy. I will be more careful and responsible. I don't ever want to make another customer as sad as I made your family. You deserve better than that.Please let me know if there is anything else I can do to make this right. I will stay late, come in on weekends, do whatever it takes. My dream is to be a firefighter when I grow up, but for now, I am going to work my hardest to be the best customer service rep in the whole world!Thank you for your understanding. I am sorry.Sincerely,TommyCustomer Service RepresentativeFun4Kids Toys篇5Sorry Sorry Sorry! A Customer Service Mess UpOh boy, today was a really bad day at work for me. I have a job as a customer service agent at a big toy company. It's my first real job, since I'm only in 5th grade. Usually I just love talking to all the kids who call about our awesome toys. But today, I totally messed things up with one customer. Let me tell you what happened!It started off as a pretty normal morning. I got to the call center right on time and logged into the computer system to start taking calls. The first few calls were no big deal - just some parents wanting to know where they could find certain toys, or if certain toys were in stock. Easy peasy!But then, this one call came in from a kid named Tommy. Right away, I could tell he was really upset. He was practically in tears saying how he had saved up his allowance for months and months to buy the new Criss Cross Crash Derby remote control race car that just came out. It's the coolest toy we sell - it can drive on the wall and ceiling! Anyway, Tommy ordered it online a week ago and it still hadn't arrived at his house yet.I felt so bad for Tommy. I could imagine how disappointing it would be to save up forever for a toy and then not get it when you were expecting it. I promised him I would look into why his order was delayed and get it sorted out right away.So I pulled up the order details in the system. That's when my stomach just dropped. I could not believe what I was seeing on the screen. There it was in black and white - Tommy's order had accidentally been shipped to an address in Australia instead of here in the United States! Oh noMy heart was pounding. How could this possibly have happened? I'm usually so careful double checking all the shipping details. But I must have gotten flustered or distracted and just plain old messed it up big time. The race car was halfway across the world!I didn't know what to say to poor Tommy. I was holding back tears myself at that point. I finally just admitted to him that I had made a terrible mistake on his order and his toy was in Australia instead of coming to his house. I told him how sorry I was and that it was completely my fault.Well, Tommy just lost it after that. He burst into tears and was wailing "But I wanted it so bad! I saved up all my money for months! This is the worst day ever!" I felt absolutely horrible. I apologized to him about a million times and kept saying I was sorry over and over.Finally, after he calmed down a little, I told Tommy I would get this all fixed up right away. I rushed to talk to my supervisorRose and explained the whole situation. Rose felt terrible too when she heard what happened. She said the absolute top priority was getting Tommy his race car as soon as possible.Rose organized for one of the very last Criss Cross Crash Derby cars we had to be rushed out via overnight shipping directly to Tommy's house. She also thanked Tommy for his patience and is sending him a few extra toys and goodies for his trouble. By the end of the call, Tommy had stopped crying and was smiling ear to ear. Crisis averted!After that call, I just put my head down on my desk. I was feeling so disappointed in myself. One tiny mistake and I had made this poor kid's day just miserable. Rose could see how upset I was. She gave me a pep talk about how all that matters is that we made things right for the customer in the end. She told me I was still learning, and that mistakes happen, but the important thing is how you fix it. Rose said she knew I felt terrible, but that I had really stepped up and gone out of my way to make sure Tommy didn't stay disappointed. I finally started feeling a little better.From now on though, you can be sure I will triple check every single address before hitting that "submit order" button! I'll never forget this scary customer service mishap. But I'velearned that if you do happen to make a mistake, you just have to own up to it right away, say you're sorry, and do everything you can to make things right. Phew, what a day! I don't think I'll ever mess up that badly again. But if I do, at least I'll know what to do. Sorry Tommy, and sorry again!。
道歉信英语作文给顾客
道歉信英语作文给顾客Dear Valued Customer,I hope this message finds you well. It is with a heavy heart and a deep sense of responsibility that I write to you today to extend our sincerest apologies for the inconvenience you have experienced with our recent service. We understand that your expectations were not met, and for that, we are truly sorry.At our company, we pride ourselves on delivering exceptional quality and service, and it is disheartening to know that we have fallen short in this instance. We are committed to making things right and ensuring that your experience with us improves moving forward.We are currently reviewing the circumstances that led to this situation and are taking immediate steps to rectify the issues. We are also implementing measures to prevent such occurrences in the future, as we value your trust and satisfaction above all else.To demonstrate our commitment to resolving this matter, we would like to offer you [specific compensation or remedy, e.g., a complimentary service, a discount on your next purchase, or a refund] as a token of our apology. We hopethis gesture will help to restore your confidence in our brand.We kindly ask for your understanding and patience as we work diligently to address your concerns. Your feedback is invaluable to us, and we are grateful for the opportunity to serve you better.Please do not hesitate to contact us if you have any further questions or require additional assistance. We are here to support you and make sure your experience with us is nothing short of excellent.Once again, we apologize for any distress this may have caused you. We look forward to the opportunity to regain your trust and continue to serve you with the highest level of professionalism and care.Warm regards,[Your Name][Your Position][Your Company]。
关于对顾客的英语道歉信范文5篇
关于对顾客的英语道歉信范文5篇一封好的能帮助企业在危机时刻挽回声誉,赢得信任。
你了解关于对顾客的英语道歉信该怎么写吗?下面小编为大家带来一些关于对顾客的英语道歉信，希望对你有所帮助!关于对顾客的英语道歉信范文篇一DearI am sorry for the late contract. I already mail it to your company but the EMS (Enhanced Message Service) said it would take three mouths to get to (国家名). I would track the package. If there is any question, feel free to contact us.MM/DD/YY关于对顾客的英语道歉信范文篇二Dear ,Good day to you! We checked with EMS, they told us generally need taking three months to post documents to your adress. So we are apologized to you for contract being late to your company, but we will push EMS to send it to you as soon as possible, and update informations to you once available. Pls don't hesitate to contact with us if you have any doubt, tks.Best regards.Yours,关于对顾客的英语道歉信范文篇三March 20, 20xxDear Mr. ,I feel so sorry that my manager would be unable to perform your agreement of meeting on Friday. Please forgive us for he have got something urgent to Beijing.My manager also feelsguilty for it and suggests If you would give us a chance, we hope to put off the meeting in next Monday. I must genuinely make an apology to you for my failure of keeping my promise again.Yours,关于对顾客的英语道歉信范文篇四Dear Mr. ShuI would like to thank you for choosing the China World Hotel for your recently stay.On behalf of management and staff, please accept my sincere apologies for the failed to extend your Golden Circle benefits of the King Size bed, golden circle appropriate floor and newspaper. during your stay with us on 01- 08th Nov.As our valued guest, your comments and feedback are of utmost importance to us. Mr. Shu, should you choose to return to our hotel, please let me know and I will ensure that your stay will restore you confidence in the quality service upon which the Golden Circle stands.My apologize once again and thank you for taking time to bring this matter to our attention.We are looking forward to welcome you back to hotel again if you would like to give us chance to correct our mistake.Should you have any inquiries, please feel free to contact me.Kind and best regards.Alfred Zhuang关于对顾客的英语道歉信范文篇五Dear Sir or Madam:The Management of China World Hotel wish to extend its sincerest apologies for the inconvenience you were caused as we were unable top accommodate you on your arrival. This is not the normal manner in which we handle our guests reservationand we regret any undue inconvenience you were caused as result.We hope you found the accommodation at Beijing international hotel on August 19 to be satisfactory. We regret that owing to your schedule of this visit, you were unable to return to our hotel on the next day. Kindly rest assured that we will endeavor to ensure that your future visit to us will be comfortable one.Thank you for your kind understanding and we look forward to the opportunity to redeem ourselves y welcoming you back to China World Hotel soon.With renewed apologies.Yours Sincerely。
客人道歉信英语
客人道歉信英语客人道歉信英语篇一March20,20xxDearMr.**,Ifeelsosorrythatmymanageriseagain.Yours,***客人道歉信英语篇二DearXX,Gooddaytoyou!panybuttheEMS(EnhancedMessageService)saiditwoul dtakethreemouthstogettoXXX(国家名).Iwouldtrackthepackage.Ifthereisanyquestion,feelfreetocontact us.XXXMM/DD/YY精选阅读酒店给客人道歉信酒店给客人道歉信篇一尊敬的宾客：欢迎您光临本酒店，酒店对此表示十分的感谢。
由于酒店新近开业，在各项服务及装修中有不足之处望您多给予谅解，由此对您带来不便，向您表示最诚挚的歉意。
您给予我们的意见：我们深谙以客为尊的品牌理念，也正是您的评论，让我们看到了服务质量上的疏漏，再次谢谢您的意见，我们也会在将来的管理培训中提高并加强相应的业务流程。
衷心期待着您的再次莅临。
祝您及家人：身体健康万事如意xxxxx年x月x日酒店给客人道歉信篇二尊敬的客人：您入住本酒店，本酒店对此表示十分的感谢。
由于本酒店进行维护施工，在9：00-12：00和14：00-18：00两个时段会有小量噪音，由此对您带来了不便，表示歉意。
希望您能配合我们和谅解我们。
再一次向您表示最诚挚的歉意。
xxxxx年x月x日酒店给客人道歉信篇三尊敬的**先生小姐您本月*日在我酒店就餐，本店对此表示十分的感谢，由于本酒店工作的**给您带来了不便，表示歉意，我们会认真的检讨，并对您提出的要求予以开会研究，我们会在第一时间给您一个满意的答复，也希望您能配合我们和谅解我们。
再一次向您表示最诚挚的歉意。
xxxxx年x月x日给客人道歉信范文给客人道歉信范文1尊敬的上海XX的会员朋友：您好!XX集团自20xx年入驻上海以来，一直得到广大会员朋友们的厚爱。
给客户的道歉信英文5篇
给客户的道歉信英文给客户的道歉信英文精选5篇（一）Subject: Apology Letter to Our Valued CustomerDear [Customer's Name],We would like to extend our sincerest apologies for the inconvenience caused during your recent experience with our company. We understand that you were not completely satisfied with the product/service you received, and we want to assure you that we are committed to providing the best possible customer experience.Please know that we take your feedback seriously and are working to address the issues you have brought to our attention. Your satisfaction is our top priority, and we appreciate your business and continued support.If there is anything else we can do to rectify the situation or improve your experience, please do not hesitate to reach out to us. We value your feedback and look forward to the opportunity to make things right.Once again, we apologize for any inconvenience this may have caused and thank you for your understanding and continued support.Sincerely,[Your Name][Your Title][Company Name]给客户的道歉信英文精选5篇（二）尊敬的客户，我们诚挚地向您道歉，对于给您带来的不便和困扰我们深感抱歉。
英语作文道歉信顾客
英语作文道歉信顾客本文是关于英语作文道歉信顾客，仅供参考，希望对您有所帮助，感谢阅读。
英语作文道歉信顾客篇一Dear XX,Good day to you! We checked with EMS, they told us generally need taking three months to post documents to your adress. So we are apologized to you for contract being late to your company, but we will push EMS to send it to you as soon as possible, and update informations to you once available. pls dont hesitate to contact with us if you have any doubt, tks.Best regards.Yours,***英语作文道歉信顾客篇二March 20, 20xxDear Mr. **,I feel so sorry that my manager would be unable to perform your agreement of meeting on Friday. please forgive us for he have got something urgent to Beijing.My manager also feels guilty for it and suggests If you would give us a chance, we hope to put off the meeting in next Monday. I must genuinely make an apology to you for my failure of keeping my promise again.Yours,**英语作文道歉信顾客篇三Dear XXXI am sorry for the late contract. I already mail it to your company but the EMS (Enhanced Message Service) said it would take three mouths to get to XXX(国家名). I would track the package. If there is any question,feel free to contact us.Yours,***。
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Word格式 I A4打印 I 内容可修改
对顾客的英语道歉信范文5篇
An English apology letter to customers
编订：JinTai College
对顾客的英语道歉信范文5篇
前言：道歉信是要向对方陈述无法答应的所请所托的原因，对不愿为的事，可声明自己的一贯主张，对不能为的请托，更应陈述理由，说明自己为什么不能为。
本文档根据道歉信内容要求和特点展开说明，具有实践指导意义，便于学习和使用，本文下载后内容可随意调整修改及打印。
本文简要目录如下：【下载该文档后使用Word打开，按住键盘Ctrl键且鼠标单击目录内容即可跳转到对应篇章】
1、篇章1：对顾客的英语道歉信范文
2、篇章2：餐饮写给顾客的道歉信范本
3、篇章3：餐饮写给顾客的道歉信范本
4、篇章4：餐饮写给顾客的道歉信范本
5、篇章5：餐饮写给顾客的道歉信范本
篇章1:对顾客的英语道歉信范文
一封好的道歉信能帮助企业在危机时刻挽回声誉,赢得信任。
你了解关于对顾客的英语道歉信该怎么写吗?下面小泰为大家带来一些关于对顾客的英语道歉信，希望对你有所帮助!
对顾客的英语道歉信范文
March 20, 20xx
Dear Mr. **,
I feel so sorry that my manager would be unable
to perform your agreement of meeting on Friday. Please forgive us for he have got something urgent to Beijing.My manager also feels guilty for it and suggests If you would give us a chance, we hope to put off the meeting in next Monday. I must genuinely make an apology to you for my failure of keeping my promise again.
Yours,
***
写给顾客的英语道歉信范文
Dear XXX
I am sorry for the late contract. I already mail it to your company but the EMS （Enhanced Message Service） said it would take three mouths to get to
XXX（国家名）. I would track the package. If there is any question, feel free to contact us.
XXX
MM/DD/YY
对顾客的表示歉意的英语道歉信范文
Dear XX,
Good day to you! We checked with EMS, they told us generally need taking three months to post documents to your adress. So we are apologized to you for contract being late to your company, but we will push EMS to send it to you as soon as possible, and update informations to you once available. Pls don't hesitate to contact with us if you have any doubt, tks.
Best regards.
Yours,
***
篇章2:餐饮写给顾客的道歉信范本【按住Ctrl键点此返回目录】
xx-x：
各位网友您好，我是青年餐厅的网管，近日看到八通网上各位网友发的帖子，大家对我们青年餐厅翠屏北里店的许多地方很不满意，首先我代表青年餐厅向大家道歉，我们在服务上的不周到之处还请大家多多原谅。
由于青年餐厅翠屏北里店的员工大多是新员工，许多地方都很不熟练，加之开业期间客流量很大，导致出现了很多服务盲区，与各位顾客产生了许多误会，还望大家海涵!至于我们管理层上所出现的问题，总公司也已经开始调整和处理，大家在论坛上发的帖子对公司触动很大，公司派出了专门的调查组对翠屏北里店的问题进行了调查，目前正在逐步整改。
请大家相信，我们一定会把自己的所有不足全部改掉，只有让顾客满意，我们才能生存!
道歉人：xx-x
时间：xx-xx年xx月xx日
篇章3:餐饮写给顾客的道歉信范本【按住Ctrl键点此返回目录】尊敬的孙女士：
您好!
首先十分感谢您入住中信井冈山会议中心酒店，同时我
们也对5月10日早上发生的事情感到万分地抱歉!此次的问题，我们酒店很重视，酒店总经理与相关部门和当事的员工进行了谈话，要求培训到位。
在此因为我们工作的失误给您带来的不便向您郑重地致以深切的歉意!
由于本酒店员工沟通不到位，使您有了非常不愉快的入
住经历，我诚恳地希望您相信，我们绝对不允许员工如此对待像您这样尊贵的客人。
当然，我们也希望在您方便的时候，再次入住我们酒店，我非常希望能当面对您表达歉意。
此致
敬礼!
前厅部
20xx年x月x日
篇章4:餐饮写给顾客的道歉信范本【按住Ctrl键点此返回目录】亲爱的客人：
您好!首先请允许我对您遇到的预定没有房间的问题给您
带来的不便致以真诚的道歉。
由于近来客人较多，客房紧张，导致有些客人无法入住，我们深感抱歉。
我们可以介绍您去与我们同等档次的酒店，还有不知您方不方便把您的姓名和联系方式留下，如果有了房间我们会在第一时间通知您并免费接您回来，为了表示我们的歉意，我们决定在您入住时给你一定折扣折并免费提供早餐。
祝您过得愉快!
客户部皮皮
年月日
篇章5:餐饮写给顾客的道歉信范本【按住Ctrl键点此返回目录】尊敬的顾客：
您好!
4月3日我知悉飞机城论坛上您发的帖子，随即紧急召开了总经理会议，
成立调查小组，对整个事件进行了详细的调查。
发生这样不愉快的事情首先我代表酒店向您和您的家人
表示深深的歉意!对不起了!您的批评，我会作为警示永远铭记。
我的员工犯错，更是领导者的错,因为是我没有教育好他
们!没有让他们深刻明白“顾客是上帝，是我们的衣食父母，
顾客的满意是我们服务的宗旨”! 事情已经发生了，我知道再多的解释都是无用的，我们绝不逃避。
对于所有的相关责任人酒店已经做了批评教育、留岗查看和经济处罚。
对您及您的家人造成的伤害，我再次表示诚挚的歉意，请您原谅!今后我们一定会用万分的责任心对待工作，严抓每一个环节!现今我们已全面展开对于员工素质教育培训及专业知识培训的工作。
请关注我们的改变吧!
在此，也深深的感谢所有关注此事的朋友们!其实，在我得知此次事件以后，除了感到无比惭愧和歉意以外，更多的是感动，感谢您们一直对于汇川寄予的厚望!汇川由西服店转行为西餐厅，历经20xx年的风风雨雨，陪同了一代孩子们，共同成长起来，我们早已经是熟悉的一家人，因此我更能理解您们不允许我们犯错的心情。
您的批评，是希望汇川能够做得更好!步子走得更稳!
孩子在成长的过程中，难免会摔跤，会犯错，这时家长一定会扶一把，悉心教育他。
现今的汇川，突然由一个小店发展成为大店，以我的经验来说依然还很浅薄，新酒店就像一个刚开始起步的孩子，需要象家长的您们扶一把，帮一下，帮助我们茁壮的成长起来!
感谢所有关注汇川的朋友们!
总之，不论怎样，是因为我们的工作失误给您带来了不愉快，我们希望彼此都能用真诚的心来化解这次矛盾。
我用无比诚恳的心再次向您以及您的家人表示最诚挚的歉意，也希望您能宽容，原谅!并再次光临汇川，汇川全体员工将以最优质的服务和最诚恳的态度欢迎您的到来。
此致
敬礼
xxx
年月日
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