管理信息系统(第7版)PPT+试题库 Ch12-disc
《管理信息系统》考试题库及答案大全
《管理信息系统》考试题库及答案大全一、选择题1. 管理信息系统属于（）类型的信息系统。
A. 操作信息系统B. 管理信息系统C. 决策支持系统D. 专家系统答案：B2. 以下哪个不是管理信息系统的功能？（）A. 数据收集B. 数据处理C. 数据存储D. 数据娱乐答案：D3. 管理信息系统的主要目的是（）。
A. 提高工作效率B. 提高决策质量C. 提高企业竞争力D. 提高员工满意度答案：B4. 以下哪个不属于管理信息系统的技术支持？（）A. 数据库技术B. 计算机网络技术C. 人工智能技术D. 娱乐软件答案：D5. 管理信息系统的开发方法不包括以下哪个？（）A. 生命周期法B. 快速原型法C. 面向对象法D. 人工神经网络法答案：D二、填空题6. 管理信息系统的主要组成部分包括：信息源、信息处理器、信息用户和________。
答案：信息反馈7. 按照信息系统的应用层次，可以将信息系统分为：操作层信息系统、战术层信息系统和________。
答案：战略层信息系统8. 管理信息系统的开发应遵循的原则有：整体性、________、实用性和可维护性。
答案：适应性9. 管理信息系统在数据处理过程中，主要包括：数据收集、数据________、数据存储和数据输出。
答案：处理10. 管理信息系统的核心是________。
答案：数据库三、判断题11. 管理信息系统的目的是为了提高企业工作效率和降低成本。
（）答案：错误。
管理信息系统的目的是为了提高决策质量，而不是仅仅提高工作效率和降低成本。
12. 管理信息系统只能用于企业内部管理，不能应用于外部环境。
（）答案：错误。
管理信息系统既可用于企业内部管理，也可应用于外部环境，如供应链管理、客户关系管理等。
13. 管理信息系统的开发过程必须遵循严格的开发方法，不能有任何灵活性。
（）答案：错误。
虽然管理信息系统的开发过程需要遵循一定的开发方法，但在实际开发过程中，可以根据具体情况灵活调整。
管理信息系统(第7版)PPT+试题库 ESS_7E_testbank_CH01
Chapter 1Business Information Systems in Your CareerTrue-False Questions1.Internet advertising is growing at a rate of more than 30 percent a year.Answer: True Difficulty: Hard Reference: p. 62. A business model describes how a company produces, delivers, and sells a product or serviceto create wealth.Answer: True Difficulty: Easy Reference: p. 7rmation technology (IT) consists of all the hardware that a firm needs to use in order toachieve its business objectives, whereas information systems consist of all the hardware andsoftware needed:Answer: False Difficulty: Medium Reference: p. 10puters are only part of an information system.Answer: True Difficulty: Easy Reference: p. 12rmation systems literacy describes the behavioral approach to information systems,whereas computer literacy describes the technical approach.Answer: False Difficulty: Easy Reference: p. 126.The dimensions of information systems are people, organizations, and technologyAnswer: True Difficulty: Easy Reference: p. 127.In order to understand how a specific business firm uses information systems, you need toknow something about the history and culture of the company.Answer: True Difficulty: Easy Reference: p. 138.Developing a new product, fulfilling an order, or hiring a new employee are examples ofbusiness processes.Answer: True Difficulty: Easy Reference: p. 139.Business processes are logically related tasks for accomplishing tasks that have beenformally encoded by an organization.Answer: False Difficulty: Medium Reference: p. 1310.Employee attitudes about their jobs, employers, or technology can have a powerful effect ontheir abilities to use information systems productively.Answer: True Difficulty: Easy Reference: p. 1411. A network requires at least two computers and a shared resource.Answer: False Difficulty: Medium Reference: p. 1412.. An IT infrastructure provides the platform on which the firm can build its informationsystems.Answer: True Difficulty: Easy Reference: p. 1513.(Analysis)UPS’s use of Web-based tools that allow customers to embed UPS functions such as tracking and cost calculations into their own Web sites was an information systems solution used to achieve customer intimacy.Answer: True Difficulty: Hard Reference: p. 16Analysis in terms of categorize14.Identifying a problem includes agreeing that a problem exists.Answer: True Difficulty: Easy Reference: p. 1615.Political conflict is an example of the people dimension of business problems.Answer: False Difficulty: Hard Reference: p. 1916.(Analysis) The text’s example of Mitchell Gregory, CIO of Sonic Corporations, illustratesthe need for information systems managers to have an in-depth background in the technology used in their industry.Answer: False Difficulty: Hard Reference: p. 23Analysis in terms of examine17.There is no way that firms today can perform even basic accounting functions withoutextensive investment in systems.Answer: True Difficulty: Medium Reference: p. 2418.An understanding of enterprise –wide systems for customer relationship management is oneof the skills relevant to careers in marketing.Answer: True Difficulty: Medium Reference: p. 2619.Whereas marketing and financial careers have been transformed by the growth ininformation systems, management has—so far—remained relatively unaffected.Answer: False Difficulty: Medium Reference: p. 2720.Each of the following career tracks—accounting, finance, marketing, operationsmanagement, management, and information systems—relies heavily in practice on databases.Answer: False Difficulty: Medium Reference: p. 29Multiple Choice Questions21.One of the recent critical challenges facing Major League Baseball was:a.poor coordination between local and national sales channels.b.poorly managed sales channels.c.outdated information systems.d.decreasing ticket sales.Answer: d Difficulty: Medium Reference: p. 322.The six important business objectives of information technology are new products, services,and business models; customer and supplier intimacy; survival; competitive advantage,operational excellence, and:a.improved flexibility.b.improved decision making.c.improved business practices.d.improved efficiency.Answer: b Difficulty: Easy Reference: p. 623.Dell Computer’s use of information systems to improve efficiency and implement “masscustomization” techniques to maintain consistent profitability and an industry lead illustrateswhich business objective?a.Improved flexibilityb.Improved business practicespetitive advantaged.SurvivalAnswer: c Difficulty: Hard Reference: p. 824.The use of information systems because of necessity is:a.survivalb.improved business practicespetitive advantaged.improved flexibilityAnswer: a Difficulty: Medium Reference: p. 925.(Analysis)Which of the following choices may lead to competitive advantage (1) new products,services, and business models; (2) charging less for superior products; (3) responding tocustomers in real-time?a. 1 onlyb. 1 and 2c. 2 and 3d.1, 2, and 3Answer: d Difficulty: Hard Reference: p. 8Analysis in terms of compare26.Verizon’s implementation of a Web-based digital dashboard to provide managers with real-time information such as customer complaints is an example of:a.improved flexibility.b.improved decision-making.c.improved efficiency.d.customer and supplier intimacy.Answer: b Difficulty: Medium Reference: p. 827.The move of retail banking to use ATMs after Citibank unveiled its first ATMs illustrates theinformation system business objective of:a.improved efficiency.b.customer and supplier intimacy.c.survival.petitive advantage.Answer: c Difficulty: Medium Reference: p. 928.What term is used to refer to all of the computer-based information systems used byorganizations and their underlying technologies?work technologyb.Digital technologyrmation technologyd.Productivity technologyAnswer: c Difficulty: Easy Reference: p. 1029.An information system can be defined technically as a set of interrelated components thatcollect (or retrieve), process, store, and distribute information to support:a.decision making and control in an organizationmunications and data flowc.managers analyzing the organization’s raw datad.the creation of new products and servicesAnswer: a Difficulty: Medium Reference: p. 10 30.The three activities in an information system that produce the information organizations useto control operations are:rmation retrieval, research, and analysis.b.input, output, and feedback.c.input, processing, and output.d.data analysis, processing, and feedbackAnswer: c Difficulty: Easy Reference: p. 1131.Order data for baseball tickets and bar code data are examples of:a.raw input.b.raw output.c.customer and product data.d.sales information.Answer: a Difficulty: Easy Reference: p. 1132.(Analysis)The average number of tickets sold daily online is an example of:a.input.b.raw data.c.meaningful information.d.output.Answer: c Difficulty: Easy Reference: p. 11Analysis in terms of categorize33.Output:a.is feedback that has been processed to create meaningful information.b.is information that is returned to appropriate members of the organization to help themevaluate the input stage.c.transfers data to the people who will use it or to the activities for which it will be used.d.transfers processed information to the people who will use it or to the activities forwhich it will be used.Answer: d Difficulty: Easy Reference: p. 1134.Converting raw data into a more meaningful form is called:a.capturing.b.processing.anizing.d.feedback.Answer: b Difficulty: Easy Reference: p. 1135.Electronic computers and related software programs are the technical foundation, the toolsand materials, of:a.all business procedures.rmation accumulation.c.modern information systems.d.all industrialized countries.Answer: c Difficulty: Medium Reference: p. 1136.(Analysis)An example of raw data from a national chain of automobile stores would be:a.13 Toyotas sold daily in Kentuckyb.13 Toyota RAV 4s sold during March 2006 in Louisville, Kentuckyc. 1 Toyota RAV4s sold March 3, 2005 in Louisville, Kentuckyd.All of the aboveAnswer: d Difficulty: Hard Reference: p. 11Analysis in terms of categorize37.The field that deals with behavioral issues as well as technical issues surrounding thedevelopment, use, and impact of information systems used by managers and employees in the firm is called:rmation systems literacy.rmation systems architecture.c.management information systems.rmation technology infrastructure.Answer: c Difficulty: Medium Reference: p. 1138.In a hierarchical organization, the upper levels consist of:a.managerial and professional workers.b.managerial, professional, and technical workers.c.professional and operational workers.d.managerial, professional, and operational workers.Answer: b Difficulty: Medium Reference: p. 1339. A hierarchy:a.is based on a clear-cut division of labor.b.is composed primarily of experts trained for different functions.c.is a pyramid structure or rising authority and responsibility.d.all of the above.Answer: c Difficulty: Easy Reference: p. 1340.The fundamental set of assumptions, values, and ways of doing things, that has beenaccepted by most of a company’s members is called its:a.culture.b.environment.c.atmosphere.d.values.Answer: a Difficulty: Easy Reference: p. 1341.Business processes:a.include informal work practices.b.are used primarily for sales and accounting functions.c.are governed by information technology.d.are logically related tasks used primarily by operational personnel.Answer: a Difficulty: Easy Reference: p. 1342.Data management technology consists of:a.the physical hardware and media used by an organization for storing data.b.the detailed, preprogrammed instructions that control and coordinate the computerhardware components in an information system.c.the software governing the organization of data on physical storage media.d.the hardware and software used to transfer data.Answer: c Difficulty: Medium Reference: p. 1443.The hardware and software used to transfer data in an organization is called:a.data management technology.working and data management technology.c.data and telecommunications technology.working and telecommunications technology.Answer: d Difficulty: Medium Reference: p. 14 working and telecommunications technologies, along with the people required to run andmanage them, constitute an organization’s:a.data management environment.worked environment.c.IT infrastructure.rmation system.Answer: c Difficulty: Medium Reference: p. 1545.An intranet uses:a.mainframe technology.b.infrared telecommunications systems.c.the telecommunications capacities of fiber optic networks.d.internet technology within the boundaries of the firm.Answer: d Difficulty: Medium Reference: p. 2246.The first step in the four-step model of business problem solving is:a.agreeing that a problem exists.b.identifying the problem.c.o utlining the problem’s causes.d.assigning the problem to a problem solver.Answer: b Difficulty: Easy Reference: p. 1847.Inadequate data management is an example of the ___________ dimension of businessproblems.a.technicalanizationalc.peopled.managementAnswer: a Difficulty: Medium Reference: p. 1848.Legal and regulatory compliance is an example of which dimension of business problem?a.Managementanizationalc.Peopled.EthicalAnswer: c Difficulty: Hard Reference: p. 1849.Aging hardware and outdated software are examples of which dimension of businessproblem?a.Technicalb.Infrastructurermation SystemsanizationalAnswer: a Difficulty: Easy Reference: p. 1850.Poor business processes and unsupportive culture are examples of which dimension ofbusiness problem:a.managementanizationalc.peopled.infrastructureAnswer: b Difficulty: Easy Reference: p. 1851.(Synthesis)The owners of Speed-EZ, a new bike messenger service, are concerned about how they will manage their messengers once they have left the office. This is a business problem that falls into the:a.management dimension.b.people dimension.anizational dimension.d.technical dimension.Answer: b Difficulty: Medium Reference: p. 18Synthesis in terms of bringing knowledge together52.(Synthesis)Flapjack Flats, a new pancake chain, is having difficulty finding pancake chefs. This is abusiness problem that falls into the:a.management dimension.b.people dimension.anizational dimension.d.technical dimension.Answer: c Difficulty: Medium Reference: p. 18Synthesis in terms of bringing knowledge together53.In choosing the best solution for a business problem, one of the most importantconsiderations is:a.change management.b.existing resources and skills.c.employee training.d.outcome measurement.Answer: b Difficulty: Hard Reference: p. 1954.The failure of NASA’s initial solution to preventing t he space shuttle shedding foamillustrates:a.the importance of training employees on new business processes.b.the need to prepare for measuring outcomes of a business solution.c.the continuous nature of problem solving.d.the need to quickly adapt to new technological innovations.Answer: c Difficulty: Medium Reference: p. 1955.The final step in the four-step model of business problem solving is:a.outcome.b.implementation.c.change management.d.feedback.Answer: b Difficulty: Easy Reference: p. 1956. A major criterion in deciding the most important perspectives of a business problem is:a.implementation.b.change management.efulness.anizational perspective.Answer: c Difficulty: Hard Reference: p. 2057.One of the most frequent errors in problem solving is:a.rushing to judgment.b.not being aware of personal limitations.c.being too doubtful.d.following a rote pattern of decision making.Answer: a Difficulty: Medium Reference: p. 2058.An example of a business using information systems to create new products and services is:a.Blockbuster’s creation of a new online movie-rental system similar to that of Netflix.b.Seven-Eleven’s new retail information system analyzing sales data to determinecustomer needs at each location.c.China Telecom’s enterprise system designed to comply with international reportingregulations.d.MLB’s Web sites for online “fantasy” games.Answer: d Difficulty: Hard Reference: p. 2159.An example of a business using information systems to attain competitive advantage is:a.Blockbuster’s creation of a new online movie-rental system similar to that of Netflix.b.Seven-Eleven’s new retail information system analyzing sales data to determinecustomer needs at each location.c.China Telecom’s enterprise system designed to comply with international reportingregulations.d.MLB’s Web sites for online “fantasy” games.Answer: a. Difficulty: Hard Reference: p. 2160.An example of a business using information systems for survival is:a.Blockbuster’s creation of a new online movie-rental system similar to that of Netflix.b.Seven-Eleven’s new retail information system analyzing sales data to determinecustomer needs at each location.c.China Telecom’s enterprise system designed to comply with international reportingregulations.d.MLB’s Web sites for online “fantasy” games.Answer: c Difficulty: Hard Reference: p. 2161.An information skill important for an accounting major would be:a.an understanding of system and network security issues.b.an understanding of product management enterprise systems.c.an understanding of supplier management enterprise systems.d.an understanding of enterprise systems that enhance leadership.Answer: a Difficulty: Medium Reference: pp 22-2962.An information skill important for a marketing major would be:a.an understanding of system and network security issues.b.an understanding of product management enterprise systems.c.an understanding of supplier management enterprise systems.d.an understanding of enterprise systems that enhance leadership.Answer: b Difficulty: Medium Reference: pp 22-29 63.(Analysis) Sonic’s use of point-of-sales terminals to track purchasing trends at differentoutlets is an example of:ing information systems to create new business processes.b.relegating information systems to a secondary role.ing information systems to achieve competitive advantage.ing information systems to achieve customer intimacy.Answer: d. Difficulty: Hard Reference: p. 23Analysis in terms of examine64.One of the very first business applications of information systems was:a.operations management.b.real estate sales.c.accounting.d.operations analysis.Answer: c Difficulty: Hard Reference: p. 2465.Maintaining the organization’s financial records is a business function of:a.accounting.b.finance.c.sales.d.marketing.Answer: a Difficulty: Easy Reference: p. 2466.Promoting the organization’s products and services is a business function of:a.manufacturing and production.b.finance and accounting.c.human resources.d.sales and marketing.Answer: d Difficulty: Easy Reference: p. 2567.Types of marketing managers include:a.sales managers and administrative service managers.b.administrative service managers and sales representatives.c.sales representatives and promotion managers.d.promotion managers and sales managers.Answer: d Difficulty: Easy Reference: p. 2568.Operations management as a discipline is directly relevant to three occupational categories:a.industrial production managers, operations analysts, and administrative servicemanagers.b.project managers, production managers, and administrative service managers.c.project managers, production managers, and industrial production managers.d.finance, accounting, and management.Answer: a Difficulty: Medium Reference: p. 2669.Financial managers work directly with ______________ to ensure investments ininformation systems help achieve corporate goals.a.operations managersb.senior managersc.marketing managersd.accounting managersAnswer: b. Difficulty: Medium Reference: p. 2470.For the U.S., the most common and successful offshore outsourcing has been:a.technical positions in information systems.b.managerial positions in information systems.c.support positions in operations management.d.managerial positions in operations management.Answer: a. Difficulty: Easy Reference: pp 28-2971.(Evaluation)What was the most important impact of Major League Baseball’s Web site developmentefforts:a.created a strategic advantage for major league baseball.b.increased the efficiency of baseball operations.c.strengthened the relationship with customers and suppliers.d.made it possible for major league baseball to survive.Answer: c Difficulty: Hard Reference: pp 3-10Evaluation in the sense of appraise, assess, estimate, judge.72.(Evaluation)Based on your reading of the Sonic case and other examples in the chapter, if you were asked to formulate a plan for a regional drive-in restaurant chain’s efforts to use informationtechnology to attract customers, what would be the best use of information technology from the list below:e IT to increase supplier loyalty.e IT to increase operational efficiency.e IT to create new products and business models.e IT to help survive government reporting requirements.e IT to achieve customer intimacy.Answer: e Difficulty: Hard Reference: p 23Evaluation in the sense of appraise, assess, estimate, judge.The fact that online advertising revenues are growing at 30% a year, while offline traditional advertising is growing at about 5% a year, suggests that:a.internet advertising is very inexpensive.b.offline line traditional advertising is not very effective.c.the Internet is transforming the traditional advertising business model.d.new technologies are more efficient at selling to customers.Answer: c Difficulty: Hard Reference: p. 6Analyze in the sense of appraise, distinguish, put facts into a context74.(Synthesize)Assume you work for a package delivery service in a major metropolitan area, and that the business has been losing customers for several years. You have been asked to find a solution to this problem, perhaps one which uses modern information technologies. What is thecorrect way to proceed:a.look for solutions, evaluate the solutions, identify the problem more clearly, and thenimplement the solution.b.think about what solutions can be implemented, look for solution designs, evaluatethe designs, and then implement the solution.c.identify the problem, design alternative solutions, choose the best solution, and thenimplement the solution.d.design solutions, evaluate and identify the problems, choose the best solution, andthen implement the solution.Answer: c Difficulty: Hard Reference: p. 18Synthesize in the sense of arrange, assemble, organizeIn the UPS case the company’s culture places service to the customer among the company’shighest business objectives. Based on your reading of Chapter 1, why is “culture” animportant factor to consider when building information system solutions to businessproblems?a.business culture has to be synchronized with new technologyb.the business culture provides the vision and inspiration for information systemsolutionsc.people are a company’s most important assetd.businesses without culture do not understand new technologyAnswer: b Difficulty: Hard Reference: p. 13Evaluation in the sense of appraise, assess, estimate, judge.Fill In the Blanksrmation is data that has been shaped into a form that is meaningful to human beingsDifficulty: Easy Reference: p. 1077.Feedback is output returned to appropriate members of the organization to help themevaluate or correct the input stageDifficulty: Medium Reference: p. 1178.The world’s largest and most widely used network is the Internet.Difficulty: Easy Reference: p. 14puter software/software consists of the detailed, preprogrammed instructions thatcontrol and coordinate the computer hardware components in an information system.Difficulty: Easy Reference: p. 1480.The World Wide Web/Web/WWW is a service provided by the Internet that usesuniversally accepted standards for storing, retrieving, formatting, and displaying informationin a page formatDifficulty: Easy Reference: p. 1581.Extranets are private corporate networks extended to authorized users outside theorganizationDifficulty: Easy Reference: p. 1582.In business problem solving, the three major categories of factors are organization,technology, and people.Difficulty: Medium Reference: p. 1783.Training employees to handle new business processes is an example of changemanagement.Difficulty: Medium Reference: p. 1984.Being aware of organizational and personal limitations is one of the four elements of criticalthinking.Difficulty: Medium Reference: p. 2085.Having inadequate resources is a business problem that falls into the organizationaldimension.Difficulty: Hard Reference: p. 19Essay Questions86.Define operational excellence. How can information systems help achieve it?Operational excellence is the achievement of higher levels of productivity, efficiency,profitability.Information systems can help achieve operational excellence by improving communicationsto supplier and optimizing the supply chain. Information systems could help managerscommunicate with workers more efficiently, enable technological innovation in products,minimize warehouse overhead, streamline distribution.Reference: p. 6-7You work for an auto manufacturer and distributor. How could you use information systems to achieve greater customer intimacy?You could create a web site that allows customers to customize cars, communicate withsupport personnel and other car owners. You could create an automated e-mail servicereminding car owners to take their car in for periodic check ups. You could have aninformation system that tracks customer pReference:s in local areas, so you can provide cars that reflect local customer needs and desires.Reference: p. 7Synthesis in terms of bringing knowledge together88.What important managerial function is impaired by not having access to timely and accurateinformation? What is the effect of this lack of data?The managerial function is decision-making. Without access to timely and accurateinformation business managers may make mistakes in judging how many goods to produce, in scheduling, and in assessing customer needs.Reference: p. 889.What is the difference between information technology and information systems. Describesome of the functions of information systems.Information technology (IT) consists of all the hardware and software that a firm needs to use in order to achieve its business objectives. Information systems are more complex. Aninformation system can be defined technically as a set of interrelated components that collect (or retrieve), process, store, and distribute information to support decision making andcontrol in an organization.An information system:Supports decision making, coordination, and controlHelps employees analyze problemsHelps employees visualize complex subjectsHelps create new productsReference: p. 10You are a marketing manager for a national movie theater chain. Give an example of datathat your department could use for creating meaningful information. What type ofinformation could that data produce?Movie ticket sales from individual theaters would be an example of raw data. Meaningfulinformation from this would be: average number of tickets sold to seniors on certain days of the week.Reference: p. 11Synthesis in terms of bringing knowledge together91.(Synthesis)Define business process. What might be a business process used at a hospital?A business process is a set of logically related tasks and behaviors for accomplishing work.Hiring a new employee, customer intake, and filing medical records are examples of business processes at a hospital.Reference: p. 13Synthesis in terms of bringing knowledge together92.Describe the four steps taken in solving a business problem.The four steps are:1.Problem Identification. In this step, relevant people in an organization mustagree that a problem exists, about what the problem is and what its causes are, andwhat can be done about the problem given the organization’s resources.2.Solution design: In this step, as many possible solutions should be determined.3.Choice: In this step, you choose the best solution from the list of optionsdetermined in the previous step. It is important to match a choice to existingresources, skills, and feasibility.4.Implementation. In the last step, the solution is put in place. In informationsystems solutions, this may include purchasing hardware or software and testingit. Implementation also includes employee training, change management, andusing a method to measure the outcome.Reference: p. 17-19。
管理信息系统(第7版)PPT+试题库 Ch03-disc
Chapter 3Answers to Discussion Questions:1.Porter’s Competitive Forces Model describes five competitive forces that shape the fate of a business:traditional competitors, new market entrants, substitute products and services, customers, and suppliers.Depending on the business, each of these can create tremendous problems or new opportunities.2.Four generic strategies for dealing with competitive forces include low-cost leadership, productdifferentiation, focus on market niche, and strengthen customer and supplier intimacies. Information systems can provide data and information that allow businesses to use one or a combination of these strategies to improve products and services, cut costs, and improve profits.3.The Internet allows traditional competitors to introduce new products and services and lure customersaway. It provides a low cost avenue for new market entrants. Consumers can easily and quickly find substitute products and services through the Internet. Customers can use information provided on the Internet to create new competition between companies while suppliers can increase their market power.4.Synergies between businesses allow the output of some units to be used as inputs to other units.Synergistic organizations can use information systems to pool markets and expertise and provide new services or products. Information systems allow a company to concentrate on its core competency and outsource support activities to other companies. Each organization concentrates on that which it is best at. Information systems can provide network economies and provide a low-cost method to createvirtual companies.5.Business process reengineering efforts fail because of the high cost and extended time they take toimplement. Business process reengineering involves rethinking work flows and business processes.Too often businesses fail to plan for the changes their employees and customers will experience.Many businesses simply don’t communicate with their people enough to make it work.。
(完整版)管理信息系统题库及答案
(完整版)管理信息系统题库及答案一、选择题1. 以下哪项不是管理信息系统的主要功能？A. 数据收集B. 数据存储C. 数据分析D. 数据删除答案：D2. 管理信息系统按照应用层次可以分为哪几类？A. 业务处理系统B. 管理控制系统C. 决策支持系统D. 所有以上选项答案：D3. 以下哪个不属于管理信息系统的基本组成？A. 信息源B. 信息处理器C. 信息用户D. 信息传输答案：D4. 以下哪个不属于管理信息系统的主要特点？A. 实时性B. 准确性C. 完整性D. 保密性答案：D二、填空题5. 管理信息系统的核心是______。
答案：信息6. 管理信息系统的目的是提高组织的______和______。
答案：工作效率，管理水平7. 管理信息系统的发展经历了______、______、______三个阶段。
答案：数据处理，信息管理，决策支持三、判断题8. 管理信息系统是计算机技术与组织管理相结合的产物。
（）答案：正确9. 管理信息系统只关注组织内部的信息，而不关注外部信息。
（）答案：错误10. 管理信息系统可以替代管理者的决策。
（）答案：错误四、简答题11. 简述管理信息系统的定义及作用。
答案：管理信息系统是一个以人为主体，利用计算机技术、通信技术和信息处理技术，对组织内部及外部信息进行有效管理和利用的系统。
管理信息系统的作用主要体现在以下几个方面：（1）提高工作效率：通过自动化处理，降低人工劳动强度，提高工作效率。
（2）提高管理水平：为管理者提供实时、准确的信息，帮助其做出科学决策。
（3）优化资源配置：通过信息共享，减少资源浪费，提高资源利用率。
（4）增强组织竞争力：及时获取外部信息，为组织发展提供有力支持。
12. 简述管理信息系统的基本功能。
答案：管理信息系统的基本功能包括：（1）数据收集：收集组织内部及外部相关信息。
（2）数据存储：将收集到的数据进行存储，以便后续处理。
（3）数据处理：对收集到的数据进行加工、整理、分析，生成有用的信息。
管理信息系统考试题库含答案
管理信息系统考试题库含答案一、选择题（每题2分，共30分）1. 以下哪项不是管理信息系统的主要功能？A. 数据收集与存储B. 数据处理与传输C. 数据分析与决策支持D. 数据打印与输出答案：D2. 管理信息系统的目的是什么？A. 提高企业竞争力B. 提高工作效率C. 提高信息质量D. 所有以上选项答案：D3. 以下哪种方法不属于管理信息系统的开发方法？A. 结构化方法B. 面向对象方法C. 敏捷开发方法D. 人工神经网络方法答案：D4. 以下哪个不属于管理信息系统的层次结构？A. 业务处理层B. 战略决策层C. 运营管理层D. 技术支持层答案：D5. 以下哪种技术不属于管理信息系统的关键技术？A. 数据库技术B. 网络通信技术C. 人工智能技术D. 虚拟现实技术答案：D6. 管理信息系统的实施过程中，以下哪个阶段最重要？A. 需求分析B. 系统设计C. 系统实施D. 系统维护答案：A7. 以下哪个不属于管理信息系统的安全性措施？A. 数据加密B. 访问控制C. 备份与恢复D. 人工审核答案：D8. 以下哪个不是管理信息系统的应用领域？A. 企业资源计划（ERP）B. 客户关系管理（CRM）C. 供应链管理（SCM）D. 电子商务（E-commerce）答案：D9. 以下哪个不是管理信息系统的评价指标？A. 系统的可用性B. 系统的可靠性C. 系统的稳定性D. 系统的盈利能力答案：D10. 以下哪个不是管理信息系统的实施风险？A. 技术风险B. 管理风险C. 市场风险D. 法律风险答案：C二、填空题（每题2分，共20分）1. 管理信息系统的生命周期包括：需求分析、系统设计、______、系统维护。
答案：系统实施2. 管理信息系统的层次结构包括：业务处理层、运营管理层、______、战略决策层。
答案：战术决策层3. 管理信息系统的关键技术有：数据库技术、网络通信技术、人工智能技术、______。
答案：决策支持技术4. 管理信息系统的安全性包括：数据加密、访问控制、______、备份与恢复。
管理信息系统考试题库(附答案)
管理信息系统考试题库(附答案)一、单选题（每题2分，共20分）1. 管理信息系统的核心是（）A. 数据库管理系统B. 计算机网络C. 信息处理D. 数据采集答案：C2. 以下哪项不是管理信息系统的基本功能（）A. 数据收集B. 数据存储C. 数据传输D. 数据加密答案：D3. 管理信息系统的层次结构中，最高层是（）A. 战略层B. 战术层C. 操作层D. 管理层答案：A4. 以下哪种不是管理信息系统的类型（）A. 办公自动化系统B. 事务处理系统C. 决策支持系统D. 人工智能系统答案：D5. 在管理信息系统中，以下哪种方法用于支持决策（）A. 数据挖掘B. 数据可视化C. 数据仓库D. 所有以上选项答案：D6. 以下哪种技术不是管理信息系统的关键技术（）A. 数据库技术B. 计算机网络技术C. 人工智能技术D. 电子商务技术答案：D7. 以下哪种不是管理信息系统的开发方法（）A. 生命周期法B. 原型法C. 面向对象法D. 结构化法答案：D8. 以下哪种不是管理信息系统的开发原则（）A. 实用性B. 可行性C. 安全性D. 时效性答案：C9. 管理信息系统的实施过程中，以下哪个阶段最为关键（）A. 需求分析B. 系统设计C. 系统实施D. 系统验收答案：A10. 以下哪种不是管理信息系统的评价标准（）A. 系统的稳定性B. 系统的可靠性C. 系统的性能D. 系统的盈利能力答案：D二、多选题（每题3分，共15分）1. 管理信息系统的特点包括（）A. 系统性B. 综合性C. 动态性D. 交互性答案：ABCD2. 管理信息系统的应用领域包括（）A. 企业管理B. 政府管理C. 教育管理D. 医疗管理答案：ABCD3. 以下哪些是管理信息系统的关键技术（）A. 数据库技术B. 计算机网络技术C. 人工智能技术D. 大数据技术答案：ABCD4. 管理信息系统的开发方法包括（）A. 生命周期法B. 原型法C. 面向对象法D. 结构化法答案：ABCD5. 管理信息系统的实施过程中，以下哪些阶段是关键（）A. 需求分析B. 系统设计C. 系统实施D. 系统验收答案：ABCD三、判断题（每题2分，共10分）1. 管理信息系统是计算机技术与管理的结合体。
《管理信息系统》(第七版)-PPT 第7章 管理信息系统的系统实施
• 一定范围内的网络，可以实现楼宇内部和邻近的几座大楼 之间的内部联系。
广域网（WAN）
• 设备之间的通信，通常利用公共电信网络，实现远程设备 之间的通信。
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第八章 管理信息系统的系统实施
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本章内容
• 第一节 物理系统的实施 • 第二节 程序设计 • 第三节 软件开发工具 • 第四节 程序和系统调试 • 第五节 系统切换
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第八章 管理信息系统的系统实施
11
本章内容
• 第一节 物理系统的实施 • 第二节 程序设计 • 第三节 软件开发工具 • 第四节 程序和系统调试 • 第五节 系统切换
代码测试
• 调试过程中通常要编写测试数据。 • 1、用正常数据调试 • 2、用异常数据调试 • 3、用错误数据调试
程序功能测试
• 面向程序应用环境，把程序看作一个“黑匣子”； • 认为程序只要满足应用功能上的需求，就是可行的。
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第八章 管理信息系统的系统实施
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模块测试
系统的应用软件通常由多个功能模块组成， 每个模块由一个或几个程序构成。 在单个程序调试完成以后，尚需进行分调，即将一个功能内所有程序按次序串联起 来进行调试。目的是要保证各程序间具有正确的控制关系，测试模块的运行效率。
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第八章 管理信息系统的系统实施
管理信息系统试题及答案
管理信息系统试题及答案管理信息系统试题及答案1. 信息系统基础知识1.1 信息系统的定义和组成1.2 信息系统的发展历程1.3 信息系统的分类1.4 信息系统的功能2. 信息系统规划与分析2.1 信息系统规划的步骤和方法2.2 信息系统需求分析与建模2.3 信息系统开发方法论2.4 信息系统的质量管理3. 信息系统开发与集成3.1 信息系统开发的生命周期3.2 信息系统开发的方法与技术3.3 信息系统集成的理论与实践3.4 信息系统测试与验收4. 信息系统安全与风险管理4.1 信息系统安全的基本概念4.2 信息系统的安全威胁与攻击类型4.3 信息系统的风险评估与管理4.4 信息系统安全策略的制定与实施5. 信息系统运维与管理5.1 信息系统的运维管理5.2 信息系统的监控与故障处理5.3 信息系统的性能优化与改进5.4 信息系统的备份与恢复6. 信息系统战略与创新6.1 信息系统战略的制定与执行6.2 信息系统的创新与业务变革6.3 信息系统的战略管理工具6.4 信息系统与企业发展的关系附件：本文档涉及的案例分析和示例数据法律名词及注释：1. 法律名词1：知识产权注释：知识产权是指人民群众在创造、使用、传播和享受作品、发明、发现、品种等所应享有的权益。
2. 法律名词2：个人隐私保护注释：个人隐私保护是指个人信息在被收集、保存、使用、传输等过程中得到合法合规保护，防止被滥用或泄露。
3. 法律名词3：网络安全法注释：网络安全法是指国家对互联网及相关技术、设备和应用等，进行安全保护、风险防范和违法行为查处的法律法规。
4. 法律名词4：数据保护法注释：数据保护法是指针对个人信息和敏感数据的收集、保存、使用、传输等行为制定的法律，保护个人的数据权益。
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Chapter 12
Answers to Discussion Questions:
1.Answers will vary but should include items such as no spamming, no threats, no
harassment, no violations of personal privacy, no downloading and redistributing
copyrighted material, and no software copying.
2.Answers will vary according to the ISP and the educational institution.
3.Answers will vary, but improvements should include ease of communication (e-mail,
cell phones); ease of access to information (Internet search); making daily tasks easier (banking online, shopping online). Declines in quality of life: ability to work anytime, anywhere blurs the boundary between work and family life; cell phones everywhere can be intrusive and annoying; e-mail can mean too much time spent combing
through messages to determine what is important and requires answering.
4.Answers will vary, but might include: the federal government should be involved in
monitoring the Internet, should pass federal laws to regulate access, but stay out of decency issues because of the First Amendment; or government should stay away and let the Internet monitor itself.
5.Answers will vary, but might include holding those who choose to use a technology
responsible for the consequences of that technology, not the providers of the
technology; OR holding that ISPs responsible for the harm that follows because of a breakdown of their equipment, on which businesses and individuals depend; that ISPs should monitor the e-mail sent over their equipment. This is a hard one, because an ISP provides a service, like the phone company, and the phone company is not
responsible for the phone calls people make unless people use the phone to engage in criminal activities like harassment.。