海乘常见问题汇总及详细解答-面试必背学习资料
船运客服面试题及答案详解
船运客服面试题及答案详解一、船运业务基础知识1. 问题：请简述船运公司的主要业务流程。
答案：船运公司的主要业务流程包括接受货物委托、安排货物装箱、办理货物报关、安排货物装船、货物运输、目的港清关、货物卸船以及最终的货物交付。
2. 问题：在船运过程中，什么是提单，它有什么作用？答案：提单是一种重要的运输单据，它证明货物已经由承运人接收并装船，同时也是货物所有权的凭证。
提单在国际贸易中用于结汇、货物所有权转移以及解决运输过程中可能出现的纠纷。
3. 问题：请解释集装箱的分类及其特点。
答案：集装箱按照尺寸可以分为20英尺、40英尺等不同规格，按照材质可以分为干货集装箱、冷藏集装箱、特种集装箱等。
每种集装箱根据其特点适用于不同类型的货物运输。
二、客户服务技能4. 问题：作为船运客服，你如何处理客户的投诉？答案：首先，要耐心倾听客户的投诉内容，保持专业和礼貌的态度。
然后，详细记录客户的投诉信息，包括投诉的具体问题、涉及的货物、运输时间等。
接着，迅速与相关部门沟通，查找问题原因，并提出解决方案。
最后，向客户反馈处理结果，并征求客户的意见，确保客户满意。
5. 问题：如果客户要求更改货物的目的地，你将如何操作？答案：首先，我会确认货物当前的状态，是否已经装船或者在运输途中。
如果货物还未装船，可以协调相关部门进行目的地更改。
如果货物已经在运输途中，需要与承运人协商，看是否能够进行更改，并告知客户可能产生的额外费用。
三、沟通与协调能力6. 问题：描述一次你成功协调解决复杂问题的经历。
答案：[此处应根据个人经历进行具体描述，包括问题的具体内容、所采取的协调措施、最终的解决结果以及从中学到的经验教训。
]7. 问题：你如何确保与客户沟通时信息的准确性？答案：确保信息准确性的关键在于仔细聆听、详细记录和及时确认。
在与客户沟通时，要认真听取客户的需求和问题，详细记录关键信息，并在必要时向客户确认以避免误解。
四、应对紧急情况8. 问题：如果遇到货物在运输过程中损坏，你将如何处理？答案：首先，立即通知客户并了解损坏的具体情况。
船员面试远洋船东必问的一些问题0
船员面试远洋船东必问的一些问题1.Nice to meet you! (很高兴见到你)It’s very nice to meet you!（非常高兴见到你）Glad to meet you!2. What’s your name?（你叫什么名字）Could you tell me what your name is?（能告诉我你叫什么名子吗？）答：I am XXX. 或My name is XXX.3. Where are you from? (你是那里人？)答：I am from lianyungang.(我是连云港人)4.How old are you? (你多大？)答：I am 27 years old.（我27岁）5. When were you born?（你什么时候出生？）答：I was born in nineteen seventy-three.(我1973年出生。
)6. Are you married? （你结婚了吗？）答：Yes, I am.7. How many people are there in your family?(你家里有几口人？)答：There are three people in my family. My wife, son and I. (有三口人，我的妻子、儿子和我)8. How long have you ever worked on board? (你曾经在船上工作过多长时间)答：I have ever worked on board for ten years.(我曾经在船工作10年)9. Which company did you serve?(你在那家公司服务过？)Which company did you work for?答：I have served for Lianyungang shipping corp.(我在连云港船务公司服务过)10. Are those ships you worked all Chinese ones? (你工作过的那些船是不是都是中国船)？答：No, I worked on Chinese ships about 3 years, and 1 year on board under the Liberian flag.(不我在中国船上工作了三年，在利比里亚的船上工作了一年)11. What is the name of the Liberian ship and what’s her tonnage? (利比里亚船是哪一类船，吨位是多少？)答：She is a bulk carrier, her gross tonnage is over 30 thousand tonnage.(是一艘散货船，总吨3万多)12. Were the crew all Chinese? (船员都是中国人？)答：No, they weren’t, including me; there were only 4 Chinese in the deck department. We joined the ship at the same time. While the others came from different countries.(不，只有在甲板部有四位中国人，包括我在内。
海航面试题及答案
海航面试题及答案一、面试题：自我介绍请简要介绍自己，包括你的教育背景、工作经验和个人优势。
答案：在自我介绍时，应该简洁明了地概述自己的基本信息。
例如：“大家好，我叫张三，毕业于XX大学，专业是XX。
在校期间，我积极参与各类社团活动，锻炼了我的组织和沟通能力。
毕业后，我在XX公司担任XX职位，负责XX工作，积累了丰富的实践经验。
我认为我的个人优势是XX，这使我能够胜任这份工作。
”二、面试题：为什么选择海航？请谈谈你选择加入海航的原因。
答案：选择海航的原因可以包括公司的品牌影响力、企业文化、发展前景等。
例如：“选择海航，首先是因为我对航空行业充满热情，而海航作为国内知名的航空公司，有着良好的品牌形象和企业文化。
其次，海航的发展前景广阔，我相信在这里能够实现个人职业发展和价值提升。
”三、面试题：如何处理工作中的困难？在工作中遇到难题时，你会如何应对？答案：面对工作中的困难，应采取积极的态度和方法。
例如：“遇到工作中的困难，我会首先分析问题的原因，然后制定解决方案。
如果需要，我会主动寻求同事的帮助或建议。
同时，我也会不断学习，提升自己的专业技能，以更好地应对各种挑战。
”四、面试题：如何看待团队合作？请谈谈你对团队合作的看法。
答案：团队合作是完成工作的重要方式。
例如：“我认为团队合作至关重要。
一个成功的团队需要成员之间相互信任、支持和协作。
在团队中，我会积极贡献自己的力量，同时尊重和倾听他人的意见，共同推动团队目标的实现。
”五、面试题：你认为自己最大的优势是什么？请描述你认为自己最大的优势。
答案：个人优势应与应聘职位相关。
例如：“我认为我最大的优势是细心和责任感。
无论是在学习还是工作中，我总是注重细节，力求做到最好。
同时，我有很强的责任感，能够承担起自己的工作职责，确保任务的顺利完成。
”六、面试题：你如何看待加班？如果工作需要，你是否愿意加班？答案：对于加班的态度应表现出对工作的敬业和灵活性。
例如：“我认为加班是工作的一部分，特别是当项目紧急或工作量大时。
北海航海面试真题答案解析
北海航海面试真题答案解析北海航海面试一直以来都备受求职者的关注和瞩目。
作为中国著名的航海学院，北海航海培养了大批优秀的海事人才。
面试是每个应聘者进入北海航海学院的必经之路，而面试的真题和答案解析更是备受瞩目。
本文将从面试形式、真题解析、答案技巧等方面进行探讨。
面试形式北海航海面试通常采用“组委会面试”的形式。
在面试之前，求职者需准备相应的材料，例如个人简历、成绩单等。
面试时，求职者将会面对一个由多位面试官组成的面试小组，他们来自不同的领域，包括教育、航海、管理等。
面试通常包括个人陈述、技能测试、专业问题、情景模拟等环节，从而全面了解求职者的个人素质和专业能力。
真题解析1. 请简单介绍一下自己的航海背景和经历。
这个问题是面试必问的问题之一。
对于这个问题，求职者应该简明扼要地介绍自己的个人背景和航海经历。
例如，可以重点介绍自己的航海学院学习经验、海上实习项目以及任何与航海相关的经历。
同时要注意语速和表达，避免过于啰嗦或过于简洁。
2. 在您的实习经历中，您遇到了哪些困难和挑战？您是如何应对的？面试官通过这个问题想要了解求职者在实际航海工作中的应对能力和解决问题的能力。
求职者可以选择一个真实的实习经历，并详细描述遇到的困难和挑战，以及自己是如何克服这些问题的。
重点强调自己的解决问题的能力、团队合作精神以及对航海事业的热情和坚持。
3. 请问您在实习过程中学到了哪些宝贵的经验和教训？这个问题旨在考察求职者对实习经历的总结能力和自我反思能力。
求职者可以选择一个实习经历，并阐述自己从中学到的宝贵经验和教训。
例如，可以讲述自己学到了领导能力、团队合作、问题解决能力等方面的经验，并强调这些经验将对自己的未来发展和航海事业有所帮助。
答案技巧1. 自信和真诚在回答面试问题时，求职者应该保持自信和真诚。
自信的人能够给面试官留下积极进取、充满活力的印象，而真诚则能够让面试官感受到求职者的诚意和真实性。
2. 注意语言表达和礼貌在面试中，语言表达和礼貌也非常重要。
船务面试题目及答案详解(3篇)
第1篇一、面试题目1. 请简要介绍一下您的船务工作经验。
答案：我在过去的五年里一直从事船务工作，积累了丰富的实践经验。
在这段时间里，我主要负责船舶的调度、运输和装卸工作，熟悉船舶的运营流程，对国际货物运输规则和法律法规有一定的了解。
2. 请说明一下集装箱的尺寸规格及其容积计算方法。
答案：集装箱的尺寸规格主要有20英尺和40英尺两种，分别对应于20英尺集装箱（20'GP）和40英尺集装箱（40'GP）。
20英尺集装箱的内部尺寸为5.9米×2.34米×2.18米，容积为33立方米；40英尺集装箱的内部尺寸为12.19米×2.34米×2.18米，容积为67立方米。
容积计算方法为长×宽×高。
3. 请解释一下THC FEE的含义及其产生原因。
答案：THC FEE是指集装箱堆场费用（Terminal Handling Charge），即在集装箱堆场进行装卸、搬运、储存等操作所产生的费用。
产生原因主要是由于集装箱运输过程中，货物需要在堆场进行装卸、搬运等操作，而堆场需要投入人力、物力等资源，因此产生相应的费用。
4. 请说明一下集装箱提单的作用和种类。
答案：集装箱提单是货物运输过程中的一种重要单证，具有证明货物所有权、运输合同、货物状态等作用。
种类主要包括：（1）正本提单（Original B/L）：由承运人签发的、具有法律效力的提单，通常有正本一式三份。
（2）副本提单（Copy B/L）：与正本提单具有同等效力的副本，可以用于货物交付、保险等目的。
（3）海运提单（Ocean Bill of Lading）：适用于海上货物运输的提单。
（4）多式联运提单（Multimodal Bill of Lading）：适用于多式联运（如海陆联运、铁路联运等）的提单。
5. 请解释一下不可撤销信用证（Irrevocable Letter of Credit）的含义及其特点。
关于邮轮海乘人员相关问答
关于邮轮：海乘人员相关问答一、问题：什么是邮轮？答：邮轮原为运输货物或运载旅客的交通工具。
直至廿世纪初，一些邮轮开始为旅客提供有限的基本设施如客房及餐厅服务。
廿世纪中期是航空旅游的兴盛时期，为增加竞增力，邮轮公司遂兴起邮轮假期的概念。
低调而神秘的世界豪华邮轮在向我们走近，国际豪华邮轮首次停靠中国港口是在上世纪80年代，最近10年来，抵达中国港口的国际邮轮数量持续增加。
二、问题：什么叫邮轮海乘？答：海乘其实就是海上邮轮服务员，工作性质和空乘差不多。
但由于邮轮空间较大，属家庭式豪华旅游客轮，集餐饮美食、文化、休闲、娱乐、旅游为一体，因此服务的范围和岗位远远多于空乘。
包括各式餐厅、酒吧、客房、商场、前台、收银、人事及证件管理、儿童护理、安全员、保安、岸上导游等部门。
三、问题：对海乘员工的要求是什么？答：（1）高中以上毕业生。
（2）年龄在18-28之间，男女不限，身高：女1.60米，男1.70米。
五官端正，品行端庄，身体健康，身体无伤疤、无纹身，无心脏病、传染病、高血压和家族病史。
（3）掌握熟练的英语口语。
（4）掌握酒店工作相关的服务技能。
（5）掌握世界人文知识、旅游知识、海事知识等。
（6）具备国家海事局颁发的国际公约证书。
（7）无刑事犯罪记录。
四、问题：海乘人员的薪资待遇如何？答：（1）高工资、高福利：月薪工资6000-30000人民币不等（视岗位职务而定）。
（2）免费提供食宿。
（3）在船期间享有国际公约规定的工伤及医疗保险；（4）公司按照合同为员工进行社会统筹保险管理；（5）一年工作6-10个月，休假2个月。
五、问题：海乘人员在工作中获得的小费要上缴吗？答：不上缴。
国外游客有付小费的习惯，并且在游客上船前，旅游部门已经提醒游客接受服务要付小费。
六、问题：海乘员工在邮轮上能获得哪些免费待遇？答：（1）免费自助餐（2）免费工作服（3）免费洗衣服（4）免费饮料啤酒（5）免费使用娱乐设施（6）全包医疗救助（7）免费技能培训（8）免费生活日用品（9）亲属邮轮旅游折扣（按各邮轮公司规定视具体情况而定）七、问题：在邮轮上工作还有其它好处吗？答：（1）免费周游世界，浏览世界上最美丽的度假圣地的风景。
邮轮海乘中高级面试问题汇总
1. Where are you from? / Where do you come from?I am from……2. What’s your nationality?I am Chinese.3. Which part of China is that?. It’s in the southeast of China?4. What do you do?. What’s your job?. What is your occupation?. I am a doctor. / Sales girl./ Teacher / Student5. How many people are there in your family?. My family consists of 4 persons.6. What is your father’s / mother’s / sister’s occupation?. He / She is a farmer / peasant / unemployed.7. How old are you?8. What’s your name?. May I have your name?. May I know your name?. My Chinese name is ……and Nelly is my English name.. Ice- cream is my nickname.. What is your surname?. What is your last name?. Do you have a Christian name？9. Are you single or married?. I am still single.10. What is your religion?. I believe in Christianism / Buddhism. I’m a Christian/ Buddist.11. Can you tell me which school did you graduate from?. I graduated from…12. When did you graduate from there?. I graduated from the university in 2001.13. Where did you attend the middle school?. Which school?. The No.1 Middle School in Xiamen.14. What is your blood type?15. What is your address?. Zhongshan Road, Xiamen, Fujian 361004.16. What kind of personality do you have?. Can you describe your personal characters/ personality?. I always exert my utmost effort to do everything I should do, And I don’t like to leave something half-done.. Do you think you are introvert or extrovert?. Extrovert. I think I mix well and enjoy doing things with others.17. I am a local resident.18. Can you drink alcohol?. Yes, but only a little.. Apple juice is my favorite drink.19. Do you smoke?. No, I don’t. And I am allergic to it. But my father is a chain-smoker.. Are you a smoker?20. Do you have English name?. How dose your friend call you?21. Have you any knowledge of it?. I have sufficient knowledge of it.. I have accumulated a lot of experience.22. What color do you like best?23. What about your height and your weight?. How tall are you?. My height I s….and my weight is ….24. What is your native place?. My native place is …25. Which school did you go to?. I went to vocational school / high school.26. What is your major?. My major is English.27. Which department did you study in?. I studied in the department of English.28. What was your favorite subject at school?. My favorite subject is English.29. Why did you take English as your major?. Because I like it and I was aware of its importance.30. What was your least favorite course at school?. None at all, I enjoyed everything that I learned.31. Did you have high grades in school?. Yes, I got excellent records in all my subjects.32. What kind of G.P.A. did you have at school?/ What’s your G.P.A(grade point average) at school?. I graduated with an 80 G.P.A.33. Did you usually take part in any extracurricular activities at your school?. Y es, I was active in school students’ union.. What extra curricular activities do you usually take part in?34. Did you get any honors or awards at your school?. Yes, I was awarded the “Three Virtues” student for several times.35. Could you tell me something about your English education?. My mother is an English teacher in the middle school so I began learning when I could speak, and I took English as my minor subject at vocational school.36. Why did you study English?. Because there’s a great d emand in the world for the usage of English and it has become an international language. No matter where you go English is always commonly used.37. What was your minor subject?. Business administration..38. Could you tell me something about your main courses at school?. I took many courses at school, including extensive reading, spoken English, listening comprehension, intensive reading etc.39 Please tell me something about your education.. All right, I graduated and got the degree of bachelor of economics from Xiamen University fouryears ago. My major is international trade.40. Your English is excellent, how long have you been studying English?. More than 12 years. I started to learn English when I was in the primary school, and I specialized in English at a vocational school.41. Could you tell me something about your educational background？. I was admitted into Foreign Language School as an English major and specialized in English secretarial studied in 1999. In addition, I took the course of computer and public relations while in the school.42. What king of work are you doing now?. What is your current job?Where do you work now?I’m working at a garment factory in Xiamen43. What is you previous job? Why do you want to leave your previous job?The reason I left is the salary is not enough for me to support my family.. The major is not suitableI want to have a change to make more improvement.. I would like to challenge myself.. I hope I could find some better chance in a big company like yours.44. What are you responsible for at your present company?. As a clerk & Secretary, I’m responsible for typing memorandums and reports, answering telephone, arranging appointments and writing letters for the president etc.45. How long have you been engaged in this work?. I have been working there for 2years.46. How many employers have you worked for?. Not so many. Only3.I have gained enough experience and I’m anxious to settle down now.47. Have you worked anywhere else?Yes, I have worked at a restaurant as a waitress /waiter for two years.48. Do you have any work experience? What kind of work have you ever done in the past?49. Would you like to talk about your merits?50. Have you received any award at your company?. Yes, I got the tit le of “Advanced Worker” in 2010.I have gained quite a lit of experience in direct sales of goods and teaching.51. Do you take a part-time job in your spare time?Yes, I do. I translate some technical materials for some companies in my spare time.52. Do you have much experience in work of this sort?Definitely, I’m experienced. I have worked as a waitress /waiter in a hotel for two years.53. Have you ever been fired (Dismissed)?Frankly speaking, I have. They dismissed me because I was a new hand when I just left school, and I knew nothing.54. Have you ever been dismissed for some unfair reason?No, never.55. Do you have any experience as a secretary?Yes, I do. I have been employed as a professional secretary in the manager office since my graduation.56. Are you familiar with hotel service?57. What is your record like?I am the top in the hotel.58. How long have you been a waitress /waiter?59. Do you have any practical60. What kind of work experience do you have?After graduation, I have been working in a trading company.61. What is your hobby? Do you have any special interests?Yes, collecting stamps is my chief interest.62. What do you usually do in your spare time?I admire the stamps collection, and I also enjoy sports.63. Do you have any hobbies?Yes, I have many hobbies, I like almost all kinds of sports, I enjoy listen to the music, and I doa lot of reading.64. Are you interested in music?65. You stated in your resume that your hobby is reading, what kind of books do you like to read? . Mostly novels.66. Who is your favorite author?I have many favorites but I like ……more than the others.67. What hobbies do you have?I’m afraid I don’t have much time for h obbies.68. Are you interested in anything in particular?Music and sports are my hobbies. Climbing mountain is one of my hobbies.69. Do you like sports (painting, music.)?I am interested in ……I have a big collection of records. I particularly like swimming and mountaineering.Everyone should develop hobby. Hobbies take everyone’s mind off the worries of everyday life.My hobbies change very so often. Pets were my hobby a few months age. But just now, I’m quite interested in oil painting.I like to do so many things that I don’t have a regular hobby.I just do it as a hobby.How crazy I am about photography!70. Do you have a taste forⅹⅹⅹ?71. How many foreign languages can you speak?Only English (Two, English and Japanese).72. You mean you can read and write it (both of them)?(No). I can write and speak English fluently (but I can only have a simple conversation in Japanese).73. Are you an English major?I didn’t go to college. But I got one year’s training on English.74. Why do you study English?Because there is a good demand of English in the world for the usage of English and it has become an international language. No matter where you go, English is always commonly used. 75. Employees in this company must have a good command of English. Could you tell me about your ability in speaking and understanding English?OK. I think my oral English is good and I can express myself fluently. Besides I read some books and newspapers in English, such as English novels, China Daily in English edition etc. In this way I can understand English well.76. Have you taken the exam CET?. Yes, I took the exam after I finished the training this May.77. Which band of CET have you passed?Band 4.78. What is the score?I received a score of 87.79. I see from your resume that you come from Fujian, but can you speak Cantonese?. Yes, I studied Cantonese in the school as well for about a year when I studied English. Now I can speak it fluently.80. What certificate of technical qualifications have you obtained?I have received a Computer Operator’s Qualification Certificate Band 1.81. What kind of software can you use?I’m proficient in using WINDOWS, DOS, WORD, WPS, EXCEL, and CCED.82. Well, do you have any license?Yes, I have a driving license.83. Could you tell me something about your special skills?Of course. I have learned both English and Chinese typing, and I take shorthand pretty fast.84. What are your qualifications as a typist?I can type more than 60 words per minute.85. Do you get any special training in office skills?Yes, I do. As I have said, I have received some training in typing, stenography besides I am good at operating common office machines, such as fax machine, photocopy machine and microcomputer.86. Do you get any special training in restaurant (hotel)?87. Can you make up the beds?88. Can you prepare the table?89. Can you make drinks?90. Do you know all the English names of the food in Chinese (Japanese) restaurant?91. Have you received a cook’s license?92. Have you received a cosmetologist’s license?Yes, I am particularly good at pigmentation and acne treatment (face massage, bridal make-up).93. Have you got a hairstyle designer’s (barber’s) license?94. Have you got training as a DJ?95. Did you get training as a baby-sitter (nurse)?Yes, I graduated from a school for kindergarten teachers (nursing school).96. Can you swim?97. Could you work as a lifeguard?98. What do you know about our company?99. Why do you want to try to apply in our company?First of all, I would like to travel around the world. And I like to deal with different people. Then the last but not the least is the salary is very attractive and I need the money for my further study. 100. Do you mind doing over time job?Not at all. On the contrary, I think that is a good chance for me to learn more. I am anxious to learn the new things.Practice make perfect.101. What can you bring to our company?I have got one year training in No.1 middle school. There I learned English, hotel service, grooming and so on.During the training in No.1 middle school, I have attended a lot of hotel training and competition. Such as serving the drinks, making up the bed, taking the order. And we have even practiced in Yue Hua five-star hotel.102. Do you know your responsibility as a crew member?The priority responsibility is to make sure the safety of the voyage, especially take care of the customers. For guests are the living advertisements.102. What position do you apply for?I would like to apply for the hotel waitress. I think I could do the job well. Because I really love to communicate and deal with others.If possible I would like to apply for the childcare center waitress. Because I graduated from the nursing vocational school. And I have the child care certificate.103. Do you have any problem to communicate in English?I still have some difficulties in listening because of the limited vocabulary.I don’t think I have problem in the daily conversation. And a good environment can be helpful for my English improvement.I think the English-speaking atmosphere is the most important element to learn English well. And the necessary of English knowledge during the work also can push us to learn.104. Have you had any experience of being a salesgirl?That is a pity that I have no experience before.n my opinion, I think to be a good sales girl, you should, first of all, be familiar with the products. Then put yourself in the customers’ shoes.In the school time, I studied very hard, and I am one of the top students.105. How do you know our cruise line/company? Why do you want to join us?STAR CRUISES is the leading line in Asia-Pacific area.I learnt from my friend…..I got the information from the newspaper that your company expands very fast and it travels around the world.To be associated with a big company like yours is an honor. Because I could not only learn how to handle my job, but also learn the philosophy of a successful company which I could not learn from some other firms.106. If a customer complains the he has to wait for a thousand years till he could find a seat, how could you settle it?I will apologize for keeping him waiting first, and then I will tell him that it is the busiest hour, and we are serving hundreds of guests. But of course we are trying to improve the situation.Pushing the chef and asking the waitress to hurry up……107. Can you list out the advantages and disadvantages to work and live on the ship?Working and living on board, we can make a lot of friends. We can learn from each other as well. And we could travel around. At the same time we could train our ability of independence, co-operation and organization.There are some disadvantages to work and live on board. For instance, the activity is too limited, and the entertaining time and place is not free too.I lived in the dormitory for a year. And I got on well with most of my roommates.108. Do you know how to change the ashtray?109. Where are you from?110. Which part of Fujian are you from? Do you need to transit while coming here?I am from southeast Fujian province. It takes me five hours by bus from here to my home.It is a direct train. Transit is not necessary.111. What is famous in your hometown? Do you have any famous local products in you city? 112. What is your hometown famous for (as)?113. What is your bracelet make of?114. Your necklace is very special.115. What is the function of the device?116. Do you like watching TV?117. Who is your idol?118. Have you ever watched that before?119. How is your eyesight?My eyesight is not good. And I am wearing contact lens.120. Do you have any relatives abroad?121. Have you ever thought of migrating?122. Do you mind if I have to ask you some private question?123. What is your family income source?124. What is your religion?In China, everyone has the freedom in religion believing.We have temples and churches all around the country.On Christmas Eve, there are a lot of people visiting the churches.China has joined the WTO at last. There would be much more chances and challenge in the society and market.125. How long will it take from here to your hometown?126. Do you put on makeup everyday?I only wear makeup in special occasions. On one hand, it shows the respect to others; on the other hand, it makes me a little bit more confident.127. What kind of devices do you like?I like all electric devices. Because it is clean and convenient.128. What job do you enjoy the most?I like the job, which has more challenging opp ortunities. That’s why I am interested in working in Star Cruises.129. Are you more of a born follower or born leader?I don’t think anyone who is a born leader. The one who wants to be a successful leader should learn and practice constantly.130. Do you want to be a leader?No. But I’d rather co-operate with everyone else, and get the job done by working together. 131. Do you enjoy working with other people or working alone?I like working together with the other members.132. Do you want to be the CEO of yourself?Honestly I do want, but I haven’t enough money so far.133. Do you want to have a large amount of money?Of course. I dreamed to be a millionaire.134. If you have a lot of money what will be the first thing you do?135. Have you ever dreamed to have a deluxe house or a car?136. Have you ever dreamed that you will be famous and rich the same time?137. What is your dream?138. What do you want the most at this moment?139. Do you prefer to serve people or to be served?140. If you are misunderstood by your boss or your colleagues, what will you do?。
船长面试问题及参考答案
船长面试问题及参考答案ﻫ船长就是船上最重要得职位,也就是个方面要求最高得职位。
船东在面试船员时对船长得考核最认真,最费时间,也就是最复杂得,作为一名合格得船长,不但要求有丰富得海上工作经历、娴熟得船舶驾驶经验与技术,更要有很好得商务操作能力、领导管理能力、极佳得个人人品、强大得人格魅力与感召力、还要勤于动脑、身体力行,在所有船员面前树立典范、船东在进行面试时,往往提问船长得问题最多,也最复杂,考察得时间也最长、提问船长得问题涉及到国际安全管理规则、安全管理体系、船长资历、船舶管理、各种具体商务与技术问题等等。
下面收集了一部分面试试题,供广大面试船长参考。
其中部分问题,不但船长必备,其她干部船员,尤其就是大副也必须瞧,轮机长也应该参考一下。
1.Ｃan you ｔeｌl me about yoｕr ｅｄucａtionａl backgrouｎd?实事求就是,最好告诉人家在某个学校学了多长时间,最好也要告诉人家您接受某些社会培训得情况,谦虚好学毕竟就是一个美德嘛、Pleasｅrefｅr to a mastｅr’s sｅlｆ—iｎｔrｏｄuctioｎin Ｐａrt One of this bｏok。
2.Whａt is a clasｓifｉcatioｎsｏciety？Ｗhat iｓtｈｅpｕrpoｓe oｆｃｌａssifiｃatｉon ｓｕrvey?Pleaｓe ｌist some famoｕs ｃlassｉｆicaｔｉon sociｅｔies in ｔｈe woｒd.A cｌassiｆication socｉety isｕsuallｙａn indeｐeｎdｅnt oｒｇaniｚation thａt ｃarriesｏuｔclassification surveｙs, ｓtatｕtoｒyｓｕrveyｓ, ｓuｒveｙs relatｅｄｔｏaｎotary matteｒs ｆor ships,ｏffｓhoｒｅinstallatｉoｎｓ, marｉne freig ｈt coｎtainers,ｍateriａls and mａrine equipｍｅnts. Iｔalso prｏｖides safetｙman ａgemｅnt certiｆiｃａtiｏn services to shｉｐping coｍｐaｎies and their shiｐs 、Thｅpurpose ofｃlassification ｓurvey iｓｔo evalｕate the sｉtuation of a sｈip and thｅmanａgemｅnｔof aｃomｐany and its sｈip.Ｓoｍe of ｔhe famous ｃlａssiｆication sｏciｅtieｓaｒe:NK(Japaｎesｅ日本海事协会),CCS(Chiｎese ),AＢS(Amerｉｃan), DＮV(Nｏrｗｅgiａn),SＬ(Britｉsh Lloyd 英国劳氏),ＧL(German Lloyｄ德国劳氏),ＫR(Korｅa),RINＡ(意大利船级社)。
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海乘常见问题汇总及详细解答面试必背1.How are you doing？How’s your day?How are you?What’s up?都是问你好吗？跟你打招呼呢你只要回答I’m great/good/super good! What about you, Sir/Miss? 乐呵的且富有情感的回答2.Are you ready for this interview? 准备好面试没？3.Are you feel nervous？紧张啊你？4.What’s your name？或How can I addressed you？你叫啥名儿？别只会听what’s yourname！5.Give me some information about yourself。
Can/could you introduce yourself （to me）？Please introduce yourself。
以上三种说法都是让你做自我介绍。
6.Which position do you applying for?You applying for which position？句子顺序不同都是问的：你申请的啥职位？7.How did you know the cruise/our ship/our boat? 你是咋知道我们邮轮/轮船/船的？How much do you know the cruise/our ship/our boat?你对我们了解多少？这个一定要听明白了问的是什么，不要听差劈了！8.Would you mind to tell me something about your working experience?Can you say something about your working experience?Give me some information about your last job, please.这几句话都是问你的工作经验是什么，首先一定要听明白问题问的是什么，如果没听清可以有礼貌的再问面试官一次Pardon me Sir/Miss. I didn’t get it.对不起，先生/女士，我没听清。
如果你听清楚，但是不确定可以问：Sorry/Excuse me, Sir/Miss. Could you be more specific? 对不起，先生/女士，您能在详细点吗？这句是相当拿分的一个句子，一定要谨记！！工作经验的部分在面试过程中是至关重要的部分，几乎决定你面试成功与否，回答时，不要只回答你做过什么，一定要细致化，时间、地点、工作职位、工作主要职责，工作内容的详细描述，能说多少说多少，但是一定不要显现出背诵的痕迹，要自然，像是在唠嗑的感觉，把自己推销出去，堵上面试官的嘴，让他觉得你很NB.一个问题回答的出色你就妥了！当然，如果你回答不过完整，接下来面试官就有可能问你一下的问题了：Could you describe your daily work？能不能跟我唠唠你日常工作都干啥?Could/can you tell me something about your last job/work？能不能跟我唠唠你上个工作都干啥啊？Give me some information about your last job/work跟我说说你上个工作情况啥的。
Could/can you say something about your work there？你上个工作在那儿都干啥啊？Why did you leave/quit you your last job？因为啥不干了？9.When and where you study/go to school/college/university？你什么时候在哪上的学/大专技校/大学？When and where you graduated？你什么时候在哪毕业的？What’s your education background？Tell me something about your education background.Give me some information about your education background.Can you/could you/will you say something about your education background.问的都是你的教育背景和学历情况，一定要详细作答，哪年，在那个学校，学的是什么。
不要给面试官再问你下面的问题的机会！What’s your majo r？或者what did you learn there？你的专业是什么？或你在那学到了什么？What did you do after graduated？After graduation, what did you do？你毕业以后都干啥了？10. Where do you live? Where are you from? What’s your address? Where is your hometown?你住在哪？从哪里来？你的地址是哪里？你的家乡是哪里？答：I live in XXX. I’m from XXX .My address is XXX XXX XXX.My hometown is XXX.我住在 XXX市。
我从 XXX来。
我的地址是 XXX XXX XXX我的家乡是XXX 。
11. How long it takes you from your hometown to here by bus/train? How far away from here to your hometown?从你家乡到这里做公车/火车需要多长时间？这离你家乡有多远？答：It takes about XXX hours by bus/train. It is about XXX kilometers.从我家乡到这里坐公车/火车需要 XXX个小时。
这里离我的家乡有 XXX千米。
12.Do you have any brothers or sisters ? What is your brother or sister doing?你有兄弟姐妹么？你的兄弟姐妹都是做什么的？答：Yes, I have. /No,I haven’t . He/she is a XXX.我有/没有兄弟姐妹。
我的兄弟姐妹是做XXX的。
13.问：What is your father/mother doing? What’s the occupation of your parents?你父母都是做什么的？你父母的职业是什么？答：They are XXX .我的父母都是做XXX 的。
我父母的职业是。
14.问：Who will take care of your parents when you are abroad?你在国外的时候谁来照顾你的父母？答：I think my brother and my sister will take care of them. /They are still young, and is no problem for them to take care of themselves.我在国外的时候我的兄弟姐妹会照顾好我的父母。
/我的父母还很年轻，他们能自己照顾好自己，没有问题。
15. Do you like English? Why? How long have you learned English? Why do you think English is important? How to improve your English?你喜欢英语么？为什么？你学了多久英语？你为什么认为英语很重要？如何提高英语水平？答：Yes, I like it, because it is very useful. I have learned it for XX.Because it’s the first language in the world, at the same time i think English means opportunities for me in the coming future, i can learn more things by English, Not only broadened horizons, but also to understand cultural diversity, in my opinion, Improving English has five points, more watching, more listening, more reading, more speaking, more writing, and take every chance u have to practice it, to use it everyday.我喜欢英语。
因为英语是一门很有用的语言。
我学了XX年英语。
我觉得英语重要是因为英语是现在世界各国的通用语言,于此同时，我想英语在不远的将来对我来说意味着机遇，通过英语我能学到更多东西，不但开阔了我的眼界，而且还了解了多元的文化。
提高英语主要有五点，多看多听多读多说多写,同时每天抓住每一个机会去练习去使用。
16.Can you speak other foreign languages except English? 除英语外，你还可以说其他外语么？答：Except English, I can also speak XXX./No ,I can’t.除了英语我还会说XXX。
/不，不会别的语言了。
17.If the guest complains to you, what do you do?如果客人向你抱怨，你会怎么做？答：If the guest complains to me, I will smiling with the guest. Ask what the problem, and try my best to solve the problem asap, to do what ever i can to make my customer satisfied.如果顾客向我抱怨，我会以笑脸相迎。
问哪里出了错误，尽自己最大的努力尽快解决问题，尽我所能使我的客人满意。
18. How much do u know about our company (Ship name)?你对我们公司（船名）了解多少？这个问题涉及到你们申请的航线，需根据具体航线作答。