BEC英语写作技巧：投诉信的写作模板范文
英语投诉信的格式和范文(必备3篇)
英语投诉信的格式和范文第1篇Dear Sir:My name is Raymond, I am writing to tell you something about your restaurant questions.Last Saturday, I was going to your restaurant with my friends. We are very hungry, but when we order, your restaurant waiter But ignore our. So my friend was very angry. Besides, when the waiter come on .my friend ask her why ignore our, she is very aggressive for us and say you don’t see me I am very busy. So I do hope you can give your restaurant waiter have training about etiquette.Thank you for your time and kind consideration.Sincerely yoursRaymond[英语作文--投诉信]英语投诉信的格式和范文第2篇写投诉信应本着真实的原则,如实的反映情况。
那么投诉信的格式是什么呢?下面让我们来学习一下吧!Dear ______,①I am ______(自我介绍). ②I feel bad to trouble you but I am afraid that I have to make a complaint about.③The reason for my dissatisfaction is ______(总体介绍). ④In the first place,______(抱怨的第一个方面). ⑤In addition, ______(抱怨的第二个方面). ⑥Under these circumstances, I find it ______(感觉)to______(抱怨的方面给你带来的后果).⑦I appreciate it very much if you could ______(提出建议和请求), preferably______(进一步的要求), and I would like to have this matter settled by______(设定解决事情最后期限). ⑧Thank you for your consideration and I will be looking forward to your reply.Yours sincerely,Li Ming英文投诉信范文(Letters of Complaint)【英文投诉信范文一】Sunny Company34 Zhongcheng RoadJinlian BuildingShanghaiSeptember 12,Sales managerElegance Clothing Company45 West Street, NanjingJiangsu ProvinceDear Mr. Chang:On September 10, our order for 280 women?s cotton sweaters was duly received, but we regret to say that 40 cotton sweaters in white color were seriously soiled.We had the case investigated immediately, and the result shows the damage was due to improper packing, for which the suppliers are definitely responsible.Needless to say, we have suffered a great loss from this, as we cannot sell the sweaters in this condition to our customers. We ask you to conduct investigation at your end and reply to us. Sincerely yours,Sunny LeeManager【英文投诉信范文二】Florence TrunkemeyerCollege of BusinessBall State UniversityMuncie, IN 47300November 15,General Computer CorporationEngineering Department. Box 73219Fort Worth, TX 76108Dear Sir:With reference to our order No. W 98, the 120 computer sets supplies to the above order were delivered the day before yesterday, but we regret that 20 sets were badly damaged.The packages containing the computer sets appeared to be in good condition and we accepted and signed for them without question. We unpacked the computer sets with care and can only assume that damage must be due to careless handling at some stage prior to packing.We shall be glad if you will replace all 20 sets as soon as possible. Meanwhile, we have put the damaged computer sets aside in case you need them to support a claim on your suppliers for compensation.Yours sincerely,(Signature)英语投诉信的格式和范文第3篇英语投诉信怎么写注意：1. 词数为100左右；2. 可适当增加细节，以使行文连贯。
英语投诉信作文万能模板
英语投诉信作文万能模板
亲爱的[收信人姓名],
我写信给您是因为对于[具体投诉事项]，我感到非常不满意，
并希望能得到解决和合理的补偿。
首先，我想详细描述一下我所遇到的问题。
[具体描述投诉事
项和影响]。
这已经给我造成了很大的不便和困扰。
作为一位尊重
规则和公正的顾客，我预期您能给予我的问题合理的关注和回应。
在处理这个问题时，我希望您能采取以下措施来解决我的投诉：
1. 提供详细的解释和理由，说明为什么出现了这样的问题。
2. 采取适当的措施来纠正这个问题，并确保将来不会再次发生。
3. 提供合理的补偿措施，以弥补我所遭受的不便和损失。
我希望您能严肃对待我的投诉，并在[合理的时间范围内]内回
复我。
如果我在指定的时间内没有收到您的解决方案和回应，我将
不得不采取其他措施来保护我的权益。
我希望这个问题能够得到妥善解决，以维护我们之间的信任关系。
期待您的积极回应和解决方案。
顺祝商祺，
[您的姓名]
---
注意：请根据实际情况修改信件内容，使其更贴切有效。
以上仅为模板，可根据需要进行调整。
英语投诉信范文（精选15篇）
英语投诉信英语投诉信范文（精选15篇）英语投诉信篇1Dear Mr. Manager,I'm writing to complain about the poor quality of shoes in your store. One month ago I bought a pair of shoes from your store. It wears well as I like.However, it was broken in less than a month. It disappointed me much.I choose to complain to you because I'm sure you will be able to take back the shoes and pay an indemnity.Yours faithfullyTom英语投诉信篇2Dear mr. russell:I just bought the book great expectations from a major foreign website. However, I discovered some problems about this book when I received it. There's something wrong with the book's binding.The pages are not in order and it's easy to be scattered. I would like for you to change it to a good one and be responsible for it. I also hope that similar situations will not occur again.Please reply me as soon as posible.Sincerely,Li Hua英语投诉信篇3Dear manager,June 10th, I bought a TV set in your store adn it was broken in a week.I made a phone call to the service centre in your store. They said that they would make contact to the manufacturer ofthe TV set and they would come and fix it as soon as possible. But a week passed,no one come to fix the TV. Due to the bad service, I want to return the TV and get my money back.I hope I can get an answer from you soon.yours,Wang Dajun英语投诉信篇4Dear sir/madam,We bought the SQ200 cellphone from your company several days ago and found that we can not take pictures and send or receice messanges because of the malfunction which couses us great inconvient.Would you please check the cellphone and replace a new one for us or get a refound for this.I hope you could deal with it as soon as possible. Your prompt reply will be highly appreciated.Best wishesYours Wang Hua20xx xx英语投诉信篇5dear mr. gao:i bought a color tv set from your store yesterday, but when i came back to home, i found there was no image in it. so i returned to your store, but your shop assistants said they would not be responsible for the problem.i bought the color tv set and took it back to home without any question and i can only assume that the problem must be due to the quality of tv set itself.i shall be glad that if you will replace my tv set as soon as possible.yours sincerely,英语投诉信篇6Dear Sir or Madam,I, as a devoted customer of your online shop, am writing the letter to file my dramatic complaint about the poor quality of your E-book and the poor attitude of your server.The detailed problems are as follows. To begin with, there is something wrong with screen of the E-book, which has been broken deliberately or unintentionally. In addition, it does not work occasionally, which hamper using ordinarily. Most importantly, the product does not comply with your description previously both in style and faculty. Most importantly, servers response of not providing refund and exchange a new one makes me overwhelmed with outrage.I would appreciate it if you could refund or exchange a new one for me. I’m looking forward to your reply at your earliest convenience.Yours sincerelyLi Ming英语投诉信篇7Dear Manager,I bought a cellphone SQ200 from the The First Department Store several days ago and found that I can't take pictures and send or receice messanges because of the malfunction of the phone.Would you please check the cellphone and replace a new one for me or refund the payment.I hope you could deal with it as soon as possible. Your prompt reply will be highly appreciated. Best wishes, Wang Hua英语投诉信篇8Dear manager,I write this letter to you to make some complaints about the computer I bought in your store yesterday afternoon. There' s something wrong with it. That makes me extremely unhappy.The computer cannot be properly shut down when I got it back to the office. When I click the shutdown button, it seems that the machine gives no response. And I'm so annoyed with it.It's obvious that you didn' t carefully examine the machine before you sold it. I think your store should take full responsibility for selling me the defective machine. I insist that you give me a satisfactory reply. I do want you to give back my money as soon as possible.Sincerely yours,Jack英语投诉信篇9Dear Sir or Madam，I bought an electronic dictionary from your online store on January 1st，but I found it has some problems after using it for a short period of time.To begin with，the battery needs recharging after a mere 2 hours of use.This means that I need to carry my charger with me when I go out for a day.In addition，the buttons on the electronic dictionary are so small that it is nearly impossible to type anything with them.Personally，I find this to be pletely unacceptable.Therefore，I would like to either change the electronic dictionary for another model that works well or a full refund.Your help is greatly appreciated.Yours sincerely，Zhang We英语投诉信篇10Dear sir or madam:;I'm writing to complain about the bad qualities of mobile phones.In may this year in the store to buy a new phone, use less than a week will fail, the two have maintenance, still can't normal use.In short, in view of this situation, my application or a refund.Hope you cause enough attention to this matter.Sincerely,英语投诉信篇11Dear sir/madamWe bought the SQ200 camera from your company several days ago and found that we can not take pictures during our journey to Guangzhou because of the malfunction which couses us great inconvient.We mail the camera to you in the hope that we couldget a refound for this.I hope you could deal with it as soon as possible. Your prompt reply will be highly appreciated.Best wishesYoursWang Jia英语投诉信篇12Dear Sir or Madam,I am writing to let you know the deplorable attitude of one of your staff members.I received my telephone bill for the previous month and found there were some mistakes in calculation: I had been overcharged for 3 long-distance calls. However, when I calledyour Complaints Department, the girl who answered my phone was very rude. She interrupted me continually and even said it was my fault. Such a way of communicating with clients is unacceptable.I would like to suggest that you look into the matter as soon as possible and ask the girl to make a formal apology to me. An early response will be appreciated.Sincerely yours,LiMing英语投诉信篇13To whom it may concern,I am writing to make a complaint about your product and some other consumers have this problem, too.I bought an E-dictionary in Sum Appliance last Sunday, July 2nd,. It worked well the first three days. But on the fourth day, I found there was something wrong with the screen. I couldn't read the letters and words clearly enough, it really made me upset. What's more, I couldn't hear the pronunciations clearly, either.I am providing you the following information, the date I bought it is July 2nd, and its serial number is H201, and I also enclose the guarantee statement with it. I hope you can provide me another new E-dictionary rather than just maintaining it. Because I simply cannot use this one, it's out of service and function.I hope you can solve this problem for us.Mr. Zhang英语投诉信篇14Dear Manager,Last weekend,I bought a mobile phone of your company`s on the Internet.But I find out some serious quality problems ofthis mobile phone.First of all,I can`t use this phone to send short messages to my family members or my friends,what is more,mobile phone doesn`t ring when I am making a call.Secondly,this type phone has been sold out.Everyone who bought your company`s phone can`t find any way to exchange a new phone.What`s more,the type of your company`s phone is more advanced than other mobilephone`s.And in Chinathere isn`t any suitable spare part of mobile phone,we can`t get it fixed!All in all,it is said that "customer First".So you must try your best serve for your customer.And you should send a new mobile phone to me in a short time.Don`t put off your action,customers who bought your company`s phones just like me,we are angry!Yours,Bumanyi英语投诉信篇15Dear Sales Manager,This letter is a complaint concerning the actions of one of your salespersons. On Tuesday, May 5, 2012, around 2 P.m, I went to your store to look for a T-shirt. When I asked a salesperson Ms. Wang for help in finding my size, she informed me that she was busy and I would have to find one myself. I explained that the reason why I came to her was that I couldn’t find one. She then said in a rude tone that if I couldn’t find one, it meant that the store didn’t have it, and that I needed to look somewhere else.I felt that Ms Wang was rude. I hope that you will look into the matter. I shop frequently at your store and I look forward to a more pleasurable shopping experience next time.。
英语作文投诉信格式范文
英语作文投诉信格式范文1. 投诉信格式范例Dear Sir/Madam,I am writing to register a complaint about the service I received at your store yesterday. I visited your store at around 2 pm and was served by one of your staff members, who was extremely rude and unhelpful.The staff member in question was uninterested in helping me choose a product and displayed a total lack of knowledge about the products in the store. When I asked for assistance, she appeared irritated and dismissive of my questions.To make matters worse, she was also quite slow in processing my payment, which resulted in me wasting a lot of time waiting in line.I feel that the level of service I received was completely unacceptable, and I am writing to request that you address my concerns promptly.I would like to suggest that you provide more training to your staff members to ensure that they are knowledgeable, courteous, and efficient in serving your customers. I hope that you will take this matter seriously and take appropriate action to prevent similar incidents from occurring in the future.Thank you for your attention to this matter.Sincerely,[Your Name]2. 投诉信范文Dear Sir/Madam,I am writing to express my extreme dissatisfaction with the customer service I received at [Company Name] on [Date]. I had ordered a [Product/Service] from your company through your website, and I was extremely disappointed with the product when it arrived.The [Product/Service] that was delivered to me did not match the description on your website, and it was of poor quality. When I contacted your customer service department, I was met with resistance and a complete lack of interest in resolving my problem.I was transferred from one representative to another and was not given any clear answers or solutions.I hope that you can understand my frustration with this situation. As a customer, I expect to receive products that meet the description provided and to be treated with respect and courtesy when I raise an issue.I am writing this letter to request a full refund and to urge you to take steps to improve your customer service practices to ensure that other customers do not have to go through a similar experience. Sincerely,[Your Name]3. 投诉信模板Dear [Name],I am writing to express my dissatisfaction with the service I received from your company on [Date]. During my experience, I encountered several issues that have left me feeling disappointed and frustrated.The first issue I encountered was [briefly describe the issue]. This led to [briefly describe the consequences of the issue]. Despite my efforts to inform your staff members about the problem, they were unresponsive and unhelpful.Additionally, I also experienced [briefly describe any other issues you encountered]. Throughout the entire experience, I felt as though my concerns were not being taken seriously, and I was not getting the support I needed.As a customer, I expect to receive high-quality service and support. Unfortunately, my experience with your company failed to meet my expectations. I hope that you take this feedback seriously and take appropriate action to address these issues.I would like to request a refund for the [Product/Service] I received, as well as any other compensation you feel is appropriate to acknowledge the inconvenience and stress that this experience hascaused me.Thank you for your attention to this matter.Sincerely,[Your Name]4. 投诉信的写作技巧投诉信的写作是一项有点棘手的任务，需要您在表达自己的不满情绪的同时，还要考虑如何恰当地传达您的想法，并请求得到合理的解决方案。
英语投诉信的格式和范文(实用22篇)
英语投诉信的格式和范文(实用22篇)（经典版）编制人：__________________审核人：__________________审批人：__________________编制单位：__________________编制时间：____年____月____日序言下载提示：该文档是本店铺精心编制而成的，希望大家下载后，能够帮助大家解决实际问题。
文档下载后可定制修改，请根据实际需要进行调整和使用，谢谢!并且，本店铺为大家提供各种类型的经典范文，如工作总结、工作计划、合同协议、条据文书、策划方案、句子大全、作文大全、诗词歌赋、教案资料、其他范文等等，想了解不同范文格式和写法，敬请关注!Download tips: This document is carefully compiled by this editor. I hope that after you download it, it can help you solve practical problems. The document can be customized and modified after downloading, please adjust and use it according to actual needs, thank you!Moreover, our store provides various types of classic sample essays for everyone, such as work summaries, work plans, contract agreements, doctrinal documents, planning plans, complete sentences, complete compositions, poems, songs, teaching materials, and other sample essays. If you want to learn about different sample formats and writing methods, please stay tuned!英语投诉信的格式和范文(实用22篇)英语投诉信的格式和范文第1篇Dear Sir，I‘m Peter，manager of purchasing department in ABC company.Im writing to lodge a claim (词组：提出索赔)on the 100 cases of apples we ordered from you.Having confirmed the order date for over one month， we havent received the goods.This obviously brought great inconvenience and huge loss for us.We will have to cancel this order and buy from another company.Thank you for your kind understanding!Sincerely YoursPeter英语投诉信的格式和范文第2篇Dear Sir or Madam，I， as a devoted customer of your online shop， am writing the letter to file my dramatic complaint about the poor quality of your E-book and the poor attitude of your server.The detailed problems are as follows.To begin with， there is something wrong with screen of the E-book， which has been broken deliberately or unintentionally.In addition， it does not work occasionally， which hamper using ordinarily.Mostimportantly， the product does not comply with your description previously both in style and faculty.Most importantly， servers response of not providing refund and eXchange a new one makes me overwhelmed with outrage.I would appreciate it if you could refund or eXchange a new one for me.I’m looking forward to your reply at your earliest convenience.Yours sincerelyLi Ming英语投诉信的格式和范文第3篇Dear Sir，I am writing to let you know the deplorable attitude of one of your staff member.I received my telephone bill for the previous month from you and thought there were some errors in calculation: I had been overcharged for two overseas calls.However， when I called your Complaints Department， the girl who answered my phone was very rude.For one thing she interrupted me continually， for another she even said that the fault was my own.Needless to say， such a way of dealing with customers is unacceptable.I would like to suggest that the girl in question should be disciplined， and instructed on the proper way to deal withclients.And I hope she can make formal apology to me.An early response will be appreciated.Sincerely yours，Donna英语投诉信的格式和范文第4篇To whom it may concern，I am one of your customers.I ordered/bought ____（产品）but I didnt ____（投诉原因（1）.And much to my disappointment，____（投诉原因（2）.To make matters worse， ____（投诉原因（3）.I am sorry to have received such poor service， and I believe I have every right to ask you to deal with this problem.I hope that ____（赔偿方案/补救措施）.Besides， Id like to be informed of the process of you dealing with my complaint.Looking forward to your reply.Yours sincerely，____（写信人姓名）译文致相关人员：我是您的顾客之一。
投诉信内容模板英语作文
投诉信内容模板英语作文Complaint Letter Template: Writing an Effective Complaint Letter。
Introduction。
Writing a complaint letter can be a daunting task, especially when you are upset or frustrated with a product, service, or company. However, a well-written complaint letter can be an effective way to resolve issues and get the attention of the appropriate parties. In this article, we will provide a comprehensive template for writing an effective complaint letter in English.Addressing the Recipient。
When writing a complaint letter, it is important to address the recipient properly. If you know the name of the person you are writing to, address them by their name and include their title if applicable. If you are unsure of the recipient's name, you can use a generic salutation such as "To Whom It May Concern" or "Dear Sir/Madam."Opening Paragraph。
BEC分类写作实用范文：投诉信
BEC分类写作实用范文：投诉信导语：大家一起来学习BEC分类写作实用范文，学会BEC投诉信写作。
投诉信1结构要点:投诉信是对产品或服务表示不满的信件，一般分三个部分：1. 提出投诉内容;2. 说明具体情况;3. 提出解决办法。
Directions 15Suppose that you ordered a television but later found that it has worrying problems. Write a letter of complaint to describe the matter and require settlement. Do not sign your own name at the end of your letter, using “Li Ming” instead.Sample:Dear Sir,The television I ordered from your store arrived on time last Friday, but only three days later I found it could not work properly.On Tuesday evening, when I turned on the television, I was surprised to find that it became a black?and?white television—all of the other colors were simply gone. What made matters worse, the remote control was also out of order. I dialed your service number for several times, but the line was always busy.This problem has affected our normal life. Can you get it repaired as soon as possible? Thank you for your consideration.I am looking forward to your early reply.Yours faithfully,Li Ming投诉信2语言注意点:投诉信应重点表明投诉的原因，叙事应客观、准确、简洁。
英文投诉信 举报模板范文
英文投诉信举报模板范文英文回答：Dear [Recipient's Name],。
I am writing to file a formal complaint against [Company/Individual Name] for [Violation of Law or Policy].I believe that [Company/Individual Name] has violated [Law or Policy] by [Specific Actions Taken].I have attached evidence to support my claim, including [List of Evidence]. I would also like to provide the following additional information:[Details of Violation][Impact of Violation on Me/Others][Steps I Have Taken to Resolve the Issue][Requested Resolution]I request that you investigate this matter thoroughly and take appropriate action against [Company/Individual Name]. I believe that a fair and impartial investigation will reveal the truth of my allegations.I am available to provide any additional information or clarification that you may need. Thank you for your time and attention to this matter.Sincerely,。
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BEC英语写作技巧：投诉信的写作模板范文投诉信是顾客或客户为了维护自己的权利或者因为对某事不满而写的一种信。
你有时可以把投诉信寄给报社，但通常你会把信寄给你所投诉公司的负责人。
下面是整理的投诉信的写作模板范文，以供大家学习参考。
示例投诉信虽然是抱怨某事，但他的开头方式应该有礼貌，这样才能给人们一个好印象。
另外一个要记住读投诉信的人未必是犯了个错误的人。
投诉信的结构Introduction - Reason for writing the complaint开始段：写投诉信的原因Main body - a. The necessary details: where you bought it, when and what the problem is. b. why you are complaining 主段：a. 一些必要的细节：你在哪里，什么时候购买了此产品，并且此产品有何种问题。
b. 你为什么要投诉。
Conclusion - Say what you want the reader to do.结束段：说明你希望读到这封信的人怎么做投诉某产品Dear Mr. AstorWe have used your company as a supplier to our electric goods for ten years and until recently the quality of your products has always been good.However, on 4 May 2004, we took delivery of some radios which was of extremely poor quality. Many radios were damaged. We cannot sell them to our customers.I do hope that such a delivery will not be repeated and that your suppliers to us in the future will again be of high quality. If, however, we receive any further faulty products from you, we will be obliged to find another supplier to provider us with goods which meet our own high standards. I am sure you will be able to provide us with goods which meet our own high standards .I am sure you will be able to provide us with a satisfactory explanation.Your sincerely(我们公司把你们公司作为我们电器商店的供应商已经10年了。
直到最近你们的产品质量一直很好。
然而，我们在2004年5月4日收到的一些收音机质量极差，很多收音机坏了。
我们不能可能在卖给我们的客户。
我真的希望这种情况不再发生，并且希望你们将来所提供产品的质量还会提高。
如果我们再收到次品，我们将不得不找另外的供应商提供满足我们高水准的产品。
我确信您能给我一个满意的答复。
)Dear Ms FosterI write regarding the recent purchase of shirt from your store on 8 May 2004.(Polite introduction - reason for writing the complaint)I recently washed the shirt in cool water. However, when I removed the shirt from the washing machine the shirt was stretched out of shape, and no longer fits.(The facts)I called your store yesterday and spoke to department head, Mr. Fox, who was rather rude on the phone and informed me that I am not able to get a replacement shirt as it was purchased at a reduced price. I have been a loyal customer for many years, and until this incident never had complaints. I therefore feel disappointed to be treated in such a manner.(The facts)I would, however, be perfectly satisfied if you would kindly replace the shirt or refund my money.(Polite ending - say what you want the reader to do)I look forward to your early reply.(Polite ending)Your sincerelyAlan Biltong(我写此信是关于2004年5月8日从你的商店购买的衬衫的事。
我最近在冷水中清洗了衬衫。
然而当我把衬衫从洗衣机里拿出来后发现衬衫伸长变了，而且不再合适了。
我昨天给你们商店打了电话，与你们部门的头福克斯说了此事。
福克斯先生在电话中非常粗暴并且告诉我不能换衬衫，因为我在打折的时候买的。
很多年来我一直是你们忠诚的顾客，并且在这件事情发生前从未有过投诉。
因此我对你们对我的方式非常失望。
如果你能给我换衬衫或者退款我将非常高兴。
盼望你的回函。
)投诉某种错误Dear Sir or MadamWith reference to your invoice No. DH/600622 of 5 June 2004, we must point out that you seem to have made an error. Your invoice states that the consignment contained 300 bowls and your delivery contained only 300 bowls also, but in fact we placed the order for 500 bowls.We should be obliged if you could investigate these matters as soon as possible and let us have your comments.Your sincerely(根据您2004年6月5日的装货清单(单号DH/600622))，我们必须指出您可能犯了一个错误。
您的装货清单些的事300个碗，并且您发送的货物也是300个碗。
但实际上我们定了500个碗。
我们要求您迅速调查此事并且告知我们您的建议。
)投诉某种服务Dear Sir or MadamI am writing to express my dissatisfaction with the service I received while staying at your hotel during my vacation between the 1st and 5th of May.Although your hotel is rated as a five star, I found that the rooms were not cleaned on a daily basis, and that my bed was made up only every five days.The food in the restaurant was similarly disappointing . Not only was it extremely overpriced, but the quality was very poor. I was therefore forced to have to eat out in local restaurants.I trust you will take my complaints seriously, and make every effort to improve your service in the future. I would also greatly appreciate a discount on my bill(receipt enclosed).I look forward to hearing from you.Your faithfully(我些此信表达我对5月1日至5日度假期间在您的饭店所得到的服务很不满意。
虽然贵饭店是5星级，但是我发现你们并不是每天清扫客房，而且没个5天才收拾一次床铺。
饭店里的餐厅的饭菜也一样糟糕。
饭菜不仅价格贵而且质量很差，因此我不得不在饭店外面当地的餐馆用餐。
我相信你们会认证考虑我的投诉，并尽最大的努力在将来提高你们的服务。
如果您能给我上次的账单打个这我将不胜感激(随信附上收据)。
盘我方您的来函。
)投诉信常用套话->有礼貌地说明所犯错误或指出问题I am writing to complain about...I write to express my concern/dissatisfaction about...I would like to express my disappointment about...We have received your(invoice/consignment)...With reference to your invoice of ... I must point out...According to... , the correct figure is....On checking the goods, we discovered that 200 radios were missing. Your invoice states that the consignment contains radios, but in fact...->要求对方采取何种措施I will appreciate anything you can do to help me.I trust you will take my complaints seriously.I would, however, be perfectly satisfied if you would kindly replace the item or refund my money, whichever is more convenient.We should be obliged if you could investigate these matters.We should be thankful if you could give us a refund for the faulty goods.We shall appreciate very much if you could replace thedamaged goods by Tuesday.->盼望对方回复I look forward to hearing from you soon.I look forward to hearing from you at your earliest convenience.I look forward to your early reply.投诉信常用套话1.投诉信手段用一般现在时。