客房常用英语
客房服务用语
1.There is some thing wrong with the network of our hotel, so I’am sorry that it is not available to make the network in your room.
因为现在网络有问题，所以上不了网。
2.The network is OK now.
现在可以上网了。
3.Just a moment please, our computer maintenance person will come here at once.
请稍等，我们的电脑维护员马上到。
4.The hair dryer is putting on the wall of your bathroom.
风筒挂在您浴室的墙壁上。
5.Excuse me, do you need to change your bed sheets?
请问你需要更换你的床单吗？
6.May I use the vacuum cleaner? It may be a little noisy.
我能为你吸尘吗？那样可能会有一点吵。
7.May I dust the furniture for you?
我可以给家具抹尘吗？
8.Your room is almost ready. If there is anything else we can help, please call the housekeeping at Ext:62.
你的基本上准备好了，如果你还有其它需要请通知房务中心，分机“62”。
9.Please go to the reception, then they can make a new room’s key for you.
请你去前台重新刷新一下房卡。
10.If you need make up your room, please call the housekeeping at Ext:62.
如果你要清洁房间，请通知房务中心，分机：“62”。
11.Please call me if you need anything.
您有需要的话请叫我。
12.You have forgotten to lock the door.
你忘记锁房间了。
13.May I check your room’s key./ Please show me your room’s key
我可以检查一下你的房卡吗？
14You can find the information of our hotel in the service directory.
在房间的服务指南内可以找到关于酒店的介绍。
15.Wake up service. / Morning –call service
叫醒服务
16. Excuse me , I want to have a morning –call service . can you help me﹖
打扰了，我需要叫醒服务，你能帮我吗﹖
17. May I have your room number.﹖My room number is 602.
能告诉我你的房号吗﹖我的房间号码是602。
18. I see, what time please ﹖6点It′s 6 o’clock .
我知道了，请问需要在几点中叫醒﹖
19. I′ll do it in time.
我将及时叫醒。
20. May I turn -down service for you now﹖
现在方便为你开夜床吗﹖
21. What’ s the turn -down service﹖
甚麽是开夜床﹖
22. That is to say: Make up your room just simply, boiling the water, take away the rubbish ,closing the drapes and so on (curtain)
简单的说就是清理房间，烧开水，关上窗帘等.
23. would you like me to make up your bed
需要整理你的床铺吗﹖
24. May I move these things on the table﹖
我可以移动桌上的东西吗﹖
25. May I tidy up the reading –desk?
我可以收拾你的书桌吗﹖
26. May I vacuum the room now﹖
我能现在吸尘吗﹖
27. You may go to the reception for information.
你可以到前台咨询。
28. Your key has last efficacy, You must go to the reception to check it. Thanks for your cooperation and have a good day
你的房卡过期了，需要到前台检查一下。谢谢你的合作，祝你愉快。
29.I’m afraid you have dialed the wrong number.
对不起，您打错电话了了。
30.May I have a look of your room card, please?
我可以看一看您的住房卡吗？
31.Hold on please, I’ll transfer your call to the operator.
请别挂断，我帮您接到总机。
32.May I check your room now?
我现在可以查房吗？
33.Certainly, we’ll take care of it for you.
当然，我们会为您照料好。
34.The newspaper is on your table.
报纸在您的桌面上。
35.May I check the mini bar?
我可以检查您的小酒吧吗？
36.We only have one newspaper left.
我们只剩下一份报纸。
37.Let me get you a pillow from the overhead compartment.
让我从上面的柜子里拿一个枕头给您。
38.Good night, Have a good dream.
晚安，祝您好梦。
39.Have a good rest.
请好好休息。
40.Thank you for telling us, sir.
感谢您告诉我们，先生。
41.I’ll tell our manager about it.
我将向经理报告此事。
42.Would you please speak a bit louder, sir?
请说大声一点，先生。
43.Pardon sir, I’m afraid I can’t follow.
请原谅，先生，我没听明白您说什么。
44.May I know the spelling of your name please?
请问您的名字怎样拼写？
45.Would you like to leave a message? We’ll inform him when he comes back.
您是否留个信？等他回来时我们可以转告他。
46.Don’t worry sir. Everything will be all right.
别担心，先生，一切都会好起来的。
47.I’m sure this will not happen again.
我保证这事不会再次发生。
48.I’m sorry sir. I’ll inform the manager. He will be contacting you about the incident.
对不起，先生，我通知经理就这事与您联络。
49.For outside calls please dial 9 fist and then go on with the number you want.
打外线。请先拨9，再拨您想打的电话号码。
50.For IDD calls please dial 9 then the country and area code, the number you want finally.
打长途电话，请先拨9然后拨国家号码和地区号码，最后拨电话号码。
51.There is no charge for house calls.
内线电话不收费。
52.You may call directly from your room.
您可以从房间里直拨。
53.The line is engaged. Would you like to call back later?
现在占线了，请稍后再打。
54.The line is free.
现在线路通了。
55.I’m afraid you have dialed the wrong number.
恐怕您拨错了电话号码。
56.Would you mind calling again?
请您再打一次好吗？
57.Our hotel has a fine view of the back garden.
从我们酒店可以看到后花园的优美景色。
58.I’m sorry, I haven’t made up your room yet. I’ll do it immediately.
对不起，我还没有为您打扫房间呢，现马上打扫。
59.I’m afraid such information is confidential.
对不起，这些资料是保密的。
60.I’m sorry sir, I don’t(can’t) understand.
对不起，先生，不是很明白。
洗衣服务
1.For laundry service dial 62 and you will get housekeeping.
需要洗衣时，请拨“62”，那是客房部。
2. You can find the price from the laundry list, which is in the right drawer of the TV cabinet.
在电视柜右手抽屉里的洗衣单上有价钱。
3.The laundry bag is in the right drawer of the TV cabinet.
洗衣袋在您电视柜的右边抽屉里。
4.I have some laundry in my room 201. Would you please send someone to get it ?
我是201房间，我有几件衣服要洗，能否派个人来取一下？
5.I’m sorry, I haven’t collect ed your laundry. I’ll do it immediately.
对不起，我还没有为您收洗衣，我马上为您收洗衣。
6.The laundry department can press clothes for you.
洗衣部可以为你烫衣服。
7.Could you come to my room to pick up)my laundry?
能到我房间收衣服吗？
8.No problem. I’ll ask the room attendant to pick it up.
没问题。我让服务员来取。
9.I′ll send room attendant to pick up you laundry﹖
我马上叫服务员过来收洗衣
10.Is this for washing, madam?
夫人，这是要清洗的吗？
11.Would you like express service?
您是否要快洗？
12.We have a express service in four-hour ,
我们有四小时快洗服务
13.There is an extra charge of 50 % for express service,
快洗的话，我们要收50%的费用
14.What ‘s rates?
怎么收费呢
15.How soon will they be done?
什么时候能洗好？
16.When would you like your laundry back?
您需要衣服什么时间送回？
17.When do you need them, madam?
夫人，您什么时候要？
18.Will tomorrow morning be all right?
明天早上洗好行吗？
19.If we receive your laundry before 10 am, it will be back before evening.
如果我们在上午10点前收到衣服，傍晚前就可以送回。
20.If your laundry is received by 4:00 in the afternoo n, we’ll get it back the next morning. 如果您的衣服是在下午4点时收到，我们可以在第二天早晨送还。
21.Do you need dry cleaning (express service) or pressing (Regular service)?
您要干洗（快洗）还是净烫（普洗）？
22.I have some shirts to be ironed.
我有几件衬衫要烫一下。
23.The shirt missing a button ,Do you know﹖
这衬衣掉了一颗扣子
24.I know , can you sew one for me﹖
你能帮我钉好吗﹖
25.I’ll try my best.
我尽力而为
26.Do you have a mending service?
你们有修补服务吗？
It has a tear in it . Could you mend it?
这衣服上掉了个扣子，能给补一下吗？
27.Could you remove the stain on my skirt?
把我裙子上的污点去掉好吗？
28.I’d like this garment dry-cleaned, please.
这件衣服要干洗。
29.I have a shirt to be pressed and I’d like it ready this evening.
我有件衬衫要烫一下，今天晚上就要用。
30.The rate list is included in your folder in the drawer.
费用表在房间桌子抽屉的文件夹里。
31.Will you please fill in this laundry form?
请您填写一下洗衣单好吗？
32.I can′t find my laundry﹖(Where is my laundry﹖)
我今天送洗的衣服怎麽没回来﹖
33.please check your clothes in the wardrobe , If you can′t find it ,please dial “62” .
请你看一下你的衣柜，如果找不到，请打电话“62”
34.When did you send your laundry?
您何时送洗的？
35.Would you please open your wardrobe, sir/madam? Maybe your laundry is hung in it. 先生/女士，您打开衣橱好吗？衣服可能在里面。
36.How much do you charge?
收多少钱？
37.It ‘s free。
是免费的。
38.Shall we take the iron and iron board away from your room？（Have you finished the iron and iron board？）
现在我们可以收出您借的烫斗烫板吗？
39.About two hours later we will get the iron back.
大约两小时后我们将收回您所借的熨斗。
40.After you finished your pressing, please call the housekeeping at62.
当你烫完你的衣服后通知房务中心，分机“62”。
We also have the pressing service, but it’s charge.
你可以送到洗衣房净烫，但是要收费。
维修服务
1.There′s a terrible smell in my bathroom,
我的卫生间里有一股特别难闻的气味。
2.We′ll send someone to your room at once
我们马上去你的房间。
3.I′m out of toilet paper/tissues
我的卫生纸用完了。
4.One of my light bulbs is burnt out.
我的一只电灯泡烧坏了
5.Which light bulb?
哪个灯泡﹖
6.All right. We’ll send someone up to change it for you
好的，我马上叫人给你更换.
7.The electricity is off in my room. /We have no power.
我的房间没电了/我们停电了.
8.The air conditioner is too noisy.
空调的噪音太大.
9.We’ll send someone up to take care of it .
我们派人去解决.
10.The toilet’s stopped up.
抽水马桶堵了。
11.The toilet seat is broken.
抽水马桶座坏了。
12.The toilet seat is missing a part.
抽水马桶座丢了一个零件。
13.The toilet is leaking.
抽水马桶漏水。
14.I’m sorry. We’ll send someone up to your room r ight away.
对不起，我们马上派人去您的房间。
15.Sorry, the toilet is clogged. I’ll ask someone to check it immediately. 对不起，马桶堵塞了，我马上安排人来检查
16.It seems that something wrong with the air condition in my room.
我房间的空调好象出了毛病。
17.There seems to be something wrong with the light in my room.
我房间的灯好象有点毛病。
18.The toilet has some problem.
抽水马桶有问题。
19.The shower can’t work.
淋浴器坏了。
20.The water tap drips all day long .
水龙头一整天都在滴水。
21.The toilet is stopped up.
厕所堵塞了。
22.The TV picture is wobbly.
电视图象不稳定。
23.I’ll send for an electrician to repair it.
我去叫一个电工来修理。
24.Let me have a look first.
让我先看一下。
25.I’ll check and see what the problem is.
我来看看有什么问题。
26.We’ll send someone to repair it.
我们会派人去修的。
27.Is there anything else to be repaired?
还有其他要修理的吗？
28.I’ll replace it for you .
我给您更换一个新的。
29.You may try it .
您可以试用一下。
30.We’ll bring the replacement immediately.
我们将马上更换一个。
31.Is there anything else to be repaired?
还有什么要修的吗？
32.The curtains in my room will not close.
我房间里的窗帘拉拢不上了。
33.The toilet is over flowing .
抽水马桶溢出来了。
34.The fuse has blown in the bathroom.
浴室里的保险丝隔断了。
35.It’s clogged.
堵住了。
36. This part needs to be changed. I’ll get a new one in a minute.
这个零件需要更换，我马上就取回来。
37.The toilet doesn’t flush.
抽水马桶不放水了。
38.Can you send someone up? The bulb in my beside lamp is broken. 能叫个人上来吗？我床头的灯泡破了。
39.I’ve brought the spare fuse.
我拿备用保险丝来了。
40.It’s working now, thank you.
现在好了，谢谢您。
咖啡厅常用英语口语情景对话
Hao: Good morning madam. What can I get you? Hao: 早上好，您要点什么？ Jenny: I’d like a coffee please. Jenny: 我要一杯咖啡。 Hao: Certainly madam, what kind of coffee would you like? Hao: 您要哪一种？ Jenny: What have you got? Jenny: 你们都有什么？ Hao: Well we have espresso, cappuccino, latte, skinny latte or americano. Hao: 我们有义式浓缩咖啡，花式咖啡，拿铁咖啡，脱脂拿铁咖啡或美式咖啡。 Jenny: Goodness me! What a choice! I think I’ll have a cappuccino please Jenny: 这么多种类! 请给我一杯花式咖啡吧。 Hao: Here you are. You’ll find the sugar just over there. Hao: 给您，砂糖就在那边。 Ling: Would you like something to drink? Ling: 你想喝点什么？ Jenny: Yes please. Do you have any teas? Jenny: 好的，你们有茶吗？ Ling: Of course we have lots of teas? Ling: 当然，我们有很多。 Jenny: What do you recommend? Jenny: 你给推荐一种吧？ Ling: What about a green tea or perhaps a jasmine tea? Ling: 你看绿茶或茉莉花茶，怎么样？ Jenny: What’s this one? Jenny: 这是什么？ Ling: That’s Oolong tea – it’s a Cantonese tea. Ling: 这是乌龙茶-是一种广东茶。 Jenny: Ok, I’ll try that. Jenny: 好吧，我想试试。 What can I get you? 你要点什么？ What have you got? 你们有什么? What do you recommend? 你给推荐一下好吗？ I’ll try that. 我来试试那个。
酒店英语情景对话精编版
日常用语（句子）： 酒店常用英语 Restaurant 酒店里面的称为餐厅，酒店外的可以叫饭馆或者餐馆都可以 B&B 家庭式酒店 Boutique hotel 精品酒店 Resort 度假村 King-size 特大号床 Queen-size 大号床 Twin beds 双床房 Single bed 单床房 Double room 双人间 Single room 单人间 Suite 套房 Studio suite 公寓套房 Adjoining room 相邻房 Connecting room 连通房 Executive Floor 行政楼层 Bellboy 行李员 Concierge 礼宾 Receptionist 前台接待 Reception/Front desk 前台 Coach 旅游大巴 Reservation 预订（不是预定） Doorman 门房门童 Housekeeping staff 客房清洁人员 Room service 客房服务，有时特指客房送餐服务 Ground 花园 Tip 小费 Service charge 服务费 Turn down 开夜床服务（指的是傍晚的时候再次整理房间，使客人晚上睡的舒服） Executive room 商务房 Shuttle bus 班车 Do Not Disturb Sign /DND sign请勿打扰牌 Please Make Up sign /PMU sign 请收拾房间牌 check-out 退房 check-in 登记入住 lobby 大堂 Owner response: 业主回复 基本信息 23．May I have your name, please? 请问您贵姓？ 10．Which dates would you like to book? When will you check in and check out? 请问您需要订哪一天？什么时候入住及退房？ 59．What time do you expect to arrive, Sir? 请问大概什么时候到酒店，先生？ 46．What time will the guest be arriving? 客人大概什么到达酒店？ 11．How long will you stay in our hotel? 请问您打算逗留多长时间？ 36．Could you h old the line, please? I’ll check our room availabilities for those days. 麻烦请您稍等，我们查询那段时间的房态。 37．Just a minute, please I’ll check our booking situation. 麻烦请您稍等，我需要查询我们的房态。 73．Just a moment, please. I’ll check the availability for you. 麻烦请您稍等，我查询能否可以提供给您。 41．Could you hold on for a moment please? I’ll check our reservation record. 麻烦请您稍等，让我查询我们的预订纪录。 72．How many people are there in your party? 与您同行有多少人？ 50．I’ll arrive one day early. Is that OK? 我那天早点到，可以吗？
酒店日常英语口语
酒店日常英语口语 1 Welcome to our hotel! 欢迎光临(我们酒店). 2 Welcome, sir/madam! 欢迎光临. 3 Good morning/afternoon/evening. 早上/下午/晚上好! 4 Front Office/Restaurant/Recreational Meeting Room/Guestroom/Operator, May I help you? 您好,总台/餐厅/康乐中心/总机(我能为您做些什么?) 5Blue Coast, May I help you? 您好,蓝色海岸(我能为您做些什么?) 6 May I have your name/room number, please? 您可以告诉我您的姓名/房号吗? 7 One moment, please./just a moment/wait a moment! 请您稍候。 8 Thanks! 谢谢您! 9 My pleasure! 不用客气! 10 Sorry to keep you waiting. 对不起让您久等了. 11 Do you speak Chinese/English? 请问您讲中文/英文吗? 12 Do you have a reservation? 请问您有预订吗? 13Show me your passport or identification, please. 请出示一下您的护照或证件。 14 How would you like to pay? In cash or by credit card? 您用什么方式付款，是用现金还是信用卡？ 15.Do you want to separate check? 你们是分开埋单吗？ 16 please show me your credit card. 请出示您的信用卡. 17 Please sign here. 请在这儿签字。 18 Here is your charge please. 这是找您的零钱。 19 This way, please. 这边请。 20 Follow me, please. 请跟我来。 21 After you, please. 您先请。 22 Hope you enjoy your stay! 希望您在这里过得愉快! 23 Hope you have a good trip! 祝您旅途愉快! 24 Good luck! 祝您好运！ 25 Have a nice day！祝您一天愉快！ 26 Here you are. 给您。 27 Sorry . 对不起。 28 Not at all. 没关系。 29 Of course. 当然可以。 30 Pardon? 请您再重复一遍,好吗? 31 No problem. 没问题。 32 Excuse me. 对不起，打扰一下。
酒店英语B(客房部)
Unit Two Housekeeping 客房部---- the Backbone of a Hotel 第一节Chamber Service 客房服务 Ⅱ. Guest Room Facilites Ⅲ.Procedures of Room Cleaning (main 8 steps) Entering the guestroom collecting the soiled linens (脏了的床上用 品) Making the bed Cleaning the bedroom Cleaning the bathroom Replacing the room supplies Vacuuming the carpet Leaving the room Ⅳ. Dialogs Role play 1.Turn-down service: is that replacing the bedcover(将床套拿走)then folding the four corners of the blanket(折好毛毯四角：毛毯和第二张床单 的一角折向床中央成45度或斜拉成30度角) Besides drawing the curtain Switching on lamps , Cleaning the bathroom and that reputing fresh towels, fetching boiled water in the mini-jar. Dialogs 1. Cleaning the Room清扫客房 (A =Room Attendant, G=Guest) A: Housekeeping, may I come in? G: Come in, please. A: I?m sorry to disturb you, sir. Can I clean your room now? G: Oh, I?m a bit tied up at the moment. Can you come back later? A:What time will be convenient for you, sir? G: In one hour. A: Okay, I?ll be back in an hour. 2. Turn-Down Service 开夜床服务 （The room attendant knocks at the door） A: Housekeeping, may I come in? G: Come in. A：Good evening, sir. Can I turn down your bed now? G：Go ahead. （The room attendant turns down the bed.） A： G： A： A：Here is your ice, sir. G：Thank you very much. A：You?re welcome. Have a good night. 3. Do Not Disturb请勿打扰 G：Are you going to clean my room in a while?
英语日常情景对话
情景对话 你有什么计划吗？ Nancy：Have a nice weekend! 周末好！ Jerry：Thanks. You too! 谢谢！你也好！ Nancy：Do you have any plans? 你有什么计划吗？ Jerry：Well, my family's away and I can't afford to do much. What about you? 嗯，我家里人都走了，我承受不起做太多的事。你呢？ Nancy：Oh, I haven't decided what I'm going to do yet. 哦，我还没决定我要做什么呢。 这几天真是太打扰你了 John：Have you had a good time these past few days? 这几天玩得怎么样啊？ Lily：Yes. Kunming is really a beautiful place. 好极了。昆明这地方真漂亮。 John：Thank you. You're welcome here anytime you want. 谢谢夸奖。什么时候想来就过来玩儿。 Lily：I'm afraid I've been a bother these past few days. 这几天真是太打扰你了。 John：Don't mention it. You know, we're old friends. 别这么客气。咱俩都老朋友了。 Lily：Well. Please come to Beijing if you have time, and let me do the honors. 好。有时间的话，一定来北京玩儿，让我也尽尽地主之宜。John：Okay. Have a safe trip. 好的。一路顺风。
酒店英语情景对话
酒店英语情景对话;唤醒服务 句型： 1．I'm going to Tianjln early tomorrow morning． 我明天一大早要去天津。 2．So I would like to request an early morning call． 因此我想让你们明天早上叫醒我。 3．At what time would you like us to call you tomorrow morning？ 您想让我们明天早上什么时候叫醒您？ 4．But I have to be at the conference room of the Garden Hotel in Tianjin by 10 o'clock．但我是10点钟必须赶到天津花园宾馆会议室。 5．That means that I'll have to be on the road by 7 o'clock at the latest． 就是说我明天早晨最迟也要7点钟上路。 6．In that case，I would like you to call me at 5∶45？ 那样的话，你们明早5点45分叫醒我好吗？ 7．OK．So we will wake you up at 5∶45 tomorrow morning． 好，那么我们明早5点45分叫醒您。 8．Will you do me a favour，Miss？ 小姐，能帮个忙吗？ 9．I wonder if your hotel has the morning call service． 不知道你们饭店是否有叫早服务。 10．Would you like a morning call？ 您要叫醒服务吗？ 11．I want to go to the Bund to enjoy the morning scenery there． 我想到外滩去欣赏那儿的景色。
宾馆酒店英语词汇常用语
(一) 宾馆酒店英语-门口〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃2 (二) 宾馆酒店英语-应接服务〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃3 (三) 宾馆酒店英语-问候语〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃5 (四) 宾馆酒店英语-问讯处〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃5 (五) 宾馆酒店英语-入住〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃7 (六) 宾馆酒店英语-客房服务〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃10 (七) 宾馆酒店英语-结账〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃12 (八) 宾馆酒店英语-销售〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃13 (九) 宾馆酒店英语-预定〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃16 (十) 宾馆酒店英语-简明常用语〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃17 (十一) 宾馆酒店英语-餐厅用语〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃26 (十二) 宾馆酒店英语-部门名称〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃29 (十三) 宾馆酒店英语-常用词汇〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃30 (十四) 宾馆酒店英语-服务台词汇〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃32 (十五) 中国小吃英文表达〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃35 The basic English for hotel service
酒店客房英语大全讲课教案
酒店客房英语大全 客房部基础英语培训词汇部分 本章概述 一、Room words 房间词汇 1、 Sleeping 睡眠空间 2、 Washing 梳洗空间 3、 Living 起居空间 4、 Writing书写空间 5、 Storing 存储空间 6、 Other equipment 其它设备 二、Special words客房特殊词汇 一、房间词汇 Part One、SLEEPIGN（睡眠空间） 一、床bed 床单sheet 被子quilt 被罩bed-cover 枕头pillow 内枕pillow-slip 枕套pillowcase 毛毯blanket 床垫mattress 白拍mattress pad 床头灯bed-side lamp 床头灯罩lamp shade 灯泡light bulb 壁画picture 墙壁wall
壁纸wallpaper 折叠床folding bed 加床 rollaway bed 二、床头柜bedside table 电话telephone 便签 note paper 笔pen 电子表clock 请勿吸烟卡please don’t smoke on the bed 音响 radio 夜灯night light Part Two、WASHING （梳洗空间） 一、洗脸台: 镜子bathroom mirror 中巾架 tower rack 洗手盆wash hand basin 面盆水龙头tap(hot and cold) 下水堵stopper 排水洞drain hole 化装镜vanity counter 肥皂碟 soap dish 卷纸架 toilet paper holder 吹风机 hairdryer 垃圾筒garbage can 1、备品：口杯drinking glasses 小巾hand towel 中巾face towel 烟灰缸ashtray 2、供应品：牙刷toothbrush 牙膏toothpaste 浴帽shower cap 梳子comb 针线包a swing kit 洗发水shampoo 润肤body lotion 肥皂soap 面巾纸tissue 卷纸toilet paper 剃须刀razor 二、抽水马桶toilet bowl ：马桶盖toilet seat cover 马桶垫toilet seat 抽水柄flush handle 排水管waste pipe 溢出overflow
商场常用英语情景对话
关于购物对话用语 一、问好 hello/hi 你好 Nice to meet you. 见到你很高兴。 Nice to meet you too. 见到你很高兴。How are you 你好吗 I am fine, thank you, and you 我很好，你呢I am fine too. 我也很好。 How do you do 你好。（初次见面问候语）How do you do 你好。 二、迎宾 Welcome to Prada! 欢迎来到普拉达专卖！ 三、打招呼 Good morning, sir/ madam早上好，先生/女士afternoon下午evening晚上What can I do for you/ May I help you 您需要什么 I am looking for/ need/ want to buy a... 我需要买...... Do you have any ... 你们有...... I'm just looking/ browsing.我只是随便看看。 四、询问衣服 How are these 这些怎么样 This one is great. May I try this on这款很不错。我可以试试吗 Sure, the fitting/dressing room is there.当然可以，试衣间在那边。 What's your size/ What size do you want你穿多大号的 Size (S, M, L, XL, XXL...)/数字 OK/ Is it fit 可以吗/合适吗 The fit isn't good. 尺寸不合适 It is too big/ small. Can I have a larger/ smaller size 太大了/太小了. 可以给我个大一点/小一点的吗 I’m sorry, it is out of stock for the time being.很抱歉，这个暂时缺货。 It fits well. 很适合 How do I look/ What do you think/ Does this look good on me 这件我穿着怎么样 You look very good. 你看起来很不错。 I will take it. 我要这件。 五、询问价格 How much does it cost/ is it 这件多少钱What is the price for this suit/...这套西装/......多少钱 5025 yuan/ dollars It's so expensive./ It costs too much.太贵了Can you make it cheaper能便宜些吗 Can you give me any discount/ Any discount 能给我一点折扣吗
酒店常用的英语情景对话
酒店常用的英语情景对话 现在国人出去外面的多了，那么外面去到外面要住酒店时，怎么跟人家表达呢?下面，小编在这给大家带来酒店常用的英语情景对话，欢迎大家借鉴参考! 入住 (F: Frontdesk G: Guest) F: Welcome to the Beachside Inn. How may I help you? 欢迎来到海边酒店。能为您做点什么吗? G: Id like a room, please. 我要住店。 F: Would you prefer a single or a double? 你是要单人间还是双人间呢? G: A double, please. How much is that? 双人间，价格是多少? F: Its $145.00 a night. How many nights will you be staying? 145美元每晚，你要住几晚呢? G: Just tonight. 就今晚。 F: OK. One night comes to $145.00 plus tax. May I have your name please? 一晚含税总共145美元。您的名字是?
G: Its Davies. Robertson Davies. 我是达维斯。 F: And how do you spell that, sir? 怎么拼写呢? G: Its D-A-V-I-E-S. 是D-A-V-I-E-S。 F: So thats D-A-V-I-E-S. How would you like to pay for the room? 好的，你想要如何付款? G: Do you take VISA? 能用VISA卡吗? F: Yes, we do. We take VISA,Mastercard, and American Express. 可以，我们接受VISA卡，万事达卡，美国运通。 G: Great. Ill pay with VISA then.What time is checkout? 我用VISA付款，退房时间是? F: Checkout is at 10 oclock. Your room number is 505. Is there anything else you would like to know? 10点退房。您的房间号是505。您还有其他疑问吗? G: And is there a restaurant? 有餐厅吗? F: There are restaurants on the 3rd floor and theres a caf
酒店常用英语词汇
Hotel English Words: make a reservation:预定 register：登记、注册 Room Reservation: 客房预订处 Book : 预订 book a room/ book a ticket Confirm : 确认 Counter : 柜台 Double room: 双人房 Single room: 单人间 Triple room:三人间 Standard room : 标准间 Family suite: 家庭套房 Deluxe suite : 豪华套房 Presidential suite : 总统套房 Double room with tiwn beds:有两张单人床的双人间 Double bed:双人床 Room change : 房价 Special rate : 优惠价 Service change: 服务费
Discount : 折扣 a 10 percent discount/off suites: 套房 How would you like to pay credit card or cash (您想怎么付款) ---Credit card: 信用卡 ---Cash : 现金 Name tag : 标签，行李牌 Luggage/baggage: 行李 Suitcase : 箱子 Handbag : 手提包 Valuables: 贵重物品 Breakable : 易碎的 Full name/complete name: 全名 Fill in : 填写 Nationality : 国籍 Departure date : 离开日期 Signature : 签名 Passport :护照 Receipt : 收据 Fine : 罚金 Sundry fee : 杂费
酒店客房部-客房部英语培训资料
客房部英语培训资料 ※Making up the room（清洁房间） RA: Housekeeping, may I come in? 我是服务员，可以进来吗？ G: Sorry, I’m busy right now. Can you come later? 抱歉，我现在正忙。你能等会儿来吗？ RA: Certainly. What time would be convenient for you? 好的，那何时方便呢？ G: About 10:30 in the morning. 上午10:30 左右。 RA: I will come over after 10:30。好的，那我10:30 后再来。 RA: Housekeeping, may I come in and make up your room now?我是服务员，可以进来清洁房间吗？ G: Could you wait a few minutes please? 请等会儿好吗？ RA: Certainly. Madam. When would you like me to come over? 好的夫人。何时您方便我过来呢？ G: In 15 minutes. 再过15分钟吧。 RA: I’ll be back in 15 minutes. Can I take your laundry now or later? 15分钟后我再来。现在能收洗衣吗，或是等会儿。 G: Oh thank you. You can take it now. 哦,谢谢，现在可以收。 H: Good morning, sir/madam. This is Housekeeping. Can we make up your room for you now? 先生/女士，早上好。房务中心。请问现在可以打扫您的房间吗？ G: No, not now. Thanks. 现在不要。谢谢。 H: When is the most convenient time for you? 您什么时间方便呢？ G: Can you make it up when I am out? 我出去的时候打扫好吗？ H: Certainly. Could you telephone us when you are out? Our number is 5. 当然可以。您出去的时候打我们电话好吗？我们号码是5。 G: Ok. I will. 好的。我会的。 H: Thank you. Sorry for disturbing you. 谢谢。很抱歉，打扰了。 H: Good morning, sir/madam. This is Housekeeping. Can we make up your room for you now? 先生/女士，早上好。房务中心。请问现在可以打扫您的房间吗？ G: No, not now. Thanks. 现在不要。谢谢。 H: When is the most convenient time for you? 您什么时间方便呢？ G: In fifteen minutes. / At 10 o’clock. 15分钟后。/ 10点钟。 H: Thank you. Sorry for disturbing you. 谢谢。很抱歉，打扰了。 ※Laundry Service（洗衣服务） RA: Housekeeping. May I come in to pick up your laundry? 我是服务员，可以进来收取衣物吗？ G: Come in please. 请进。 RA: Do you need dry cleaning or pressing? 您要干洗还是净烫？ G: Dry cleaning please. 干洗。 RA: Do you need express service? 您需要快洗服务吗？ G: Yes, I’d like it back as soon as possible.需要。我需要衣物尽快返回。 RA: It takes only 4 hours. 快洗衣物只需要4个小时。 G: Fine, please do it. 好的。就快洗吧。 RA: Your laundry will be back in 4 hours. 4个小时后您的衣物会被送回。 G: Good afternoon, I can’t find the laundry bag. I have some laundry.下午好。我找不到洗衣袋。我有衣服要洗。 H: The laundry bag is in the right drawer of the TV cabinet. 洗衣袋在您电视柜的右边抽屉里。
(完整word版)英语日常用语情景对话
?日常用语： 就是日常生活中的交际用语，如Thank you. Sorry.等 谚语： 即是人们生活中常用的现成的话。 谚语类似成语，但口语性强，通俗易懂，而且一般都表达一个完整的意思，形式上差不多都是一两个短句。 例如：Helaughsbestwholaughslast.谁笑到最后，谁就笑得最好。 Nopains,nogains.没有付出，就没有收获。 ?英语日常交际用语分类： 打招呼与告别用语（Greeting and Saying Good-bye） 1.－How are you ? －I’m fine, thanks. 2. －Nice to meet you. －Nice to meet you, too. 谈论颜色（Talking about colour） 1. －What colour is it? －It’s red. 2. －What’s you favourite colour, Jenny? －My favourite colour is blue. 3. －How many colours do you like? －Three. 谈论高度（Talking about height） 1. －Are you short or tall? －I’m short／tall. 2. －How tall am I, Mr Wood? －You’re 1.6 metres tall. 看病用语（Seeing a doctor） 1. －What’s the matter? －I cut my knee. It hurts. 就餐用语（Having meals） 1. －Would you like some dumpling? －No, thanks.／ Yes please. 2. I’d like porridge for breakfast. 3. It’s ／Thery’re delicious. 4. What would you like for supper? 5. －Are you ready to order? －Yes, please. I’d like……. 谈论天气（Talking about weather） 1 －How is the weather today?／What’s the weather like today?
客房常用英语
客房常用英语
客房常用英语（一） 1、Would you like an extra bed for your son now? 您希望现在帮您儿子加床吗？ 2、May we clean your room now, sir? 我现在可以为您打扫房间吗，先生？ 3、We’ll come and clean your room immediately. 我们马上过来打扫您的房间。 4、The Assistant Manager is in charge of this sort of thing. 大堂经理负这类事情。 5、An engineer will come and check it immediately. 工程师马上过来帮您检查。 6、We’ll contact you as soon as we find it. 我们一旦发现，马上与您联系。 7、Would you like express service? 您需要加快服务吗？ 8、There’s an extra charge of 50% for express service. 加快服务要另加50%的费用。 9、Could you put your laundry in the laundry bag provided and leave it outside your door, please? 请您将您的衣物放入洗衣袋，并把它放在门外好吗？ 10、There’s no answer, sir. Would you like to leave a message? 对不起，先生，没有人接电话，您需要留言吗？ 11、Could you repeat that, please? 请重复一遍好吗？ 12、Could you speak slowly, please? 请说慢一点好吗？ 13、Could you speak a little louder, please? 请再说响一点好吗？ 14、I’m afraid you dialed the wrong number. 对不起，您打错电话了。
酒店客房用品英语词汇带音标的
Curtains ['k?:t?nz]窗帘 Clothes—hanger 衣架 Pillow ['pil?u]枕头 Pillow case 枕袋 Quilt [kwilt]被子 Blanket ['bl??kit]毛毯 Extra bed ['ekstr?]加床 Mattress：床垫 Hard mattress ['m?tris]硬床垫 Soft mattress [s?ft, s?:ft] ['m?tris]软床垫Laundry list ['l?:ndri, 'lɑ:n-] [list] 洗衣单Laundry bag['l?:ndri, 'lɑ:n-] [[b?ɡ]] 洗衣袋Laundry：洗衣店。 Sewing kit 针线包 Towel ['tau?l]毛巾 Shampoo [??m'pu:]洗发水 Conditioner [k?n'di??n?]护发素Toothbrush['tu:θbr??]牙刷 Toothpaste['tu:θpeist]牙膏 Tooth：牙齿 Soap [s?up]香皂 Tissues['ti?u]面巾纸 Toilet paper ['t?ilit]['peip?]卫生纸 Comb [k?um]梳子 Bath tub [bɑ:θ][t?b]浴缸 Bath towel [bɑ:θ]['tau?l]浴巾 Face towel [feis] ['tau?l]小方巾 Bath mat[bɑ:θ][m?t]地巾 Shower cap ['?au?] [k?p]浴帽 Bath robe [bɑ:θ] [r?ub]浴袍 Hairdryer['he?drai?;'her,drai?r; 'he?drai?(r)] 吹风机 Tap [t?p] 水龙头 Coffee table 茶几 Bed－head 床头 Electric kettle [i'lektrik] ['ketl]电热水壶Chips [t?ips]薯片Slippers ['slip?z]拖鞋 Folder ['f?uld?] 文具盒 Writing paper 信纸 Envelope ['env?l?up]信封 Wardrobe ['w?:dr?ub] 衣柜 Drawer [dr?:] 抽屉 Vanity/dressing table['dresi?]['teibl]梳妆台Bed cover [bed] ['k?v?]床罩 Sheet [?i:t]床单 Luggage ['l?ɡid?]行李 Do not disturb [dis't?:b]请勿打扰 Light bulb ['lait] [b?lb]电灯泡 Breakfast card ['brekf?st]早餐卡 Ashtray ['??trei]烟灰缸 Matches 火柴 Tea [ti:]茶 Coffee ['k?fi] 咖啡 Shoes board[?u:] [b?:d]鞋拔子Iron ['ai?n]熨斗 Ironing board['ai?n][b?:d]熨衣板 Floor lamp [fl?:] [l?mp]落地灯 Table light ['teibl] ['lait]台灯 Adapter [?'d?pt?]插头 Extension code [ik'sten??n][k?ud]接线板Transformer[tr?ns'f?:m?]变压器Chair [t???]椅子 Trolley ['tr?li]工作车 Mineral water ['min?r?l] ['w?:t?, 'w?-] 矿泉水 Door knob 门把手 Nuts [n?ts]果仁 Switch：开关 Switch board [swit?] [b?:d]控制板Safety box ['seifti] ：[b?ks]保险箱 Safety：安全的 Bedside table ['bedsaid] ['teibl]床头柜Door bell [d?:] [bel]门铃 酒店客房用品英语
英语情景对话——常用
英语情景对话——常用 英语情景对话一 对春节期间的烟花爆竹燃放问题的讨论 A：Happy new year, LIU, It is nice to enjoy New year holiday, but the noise of the fireworks and firecrackers bothers me recently. B: Happy new year, On the contrary,I think the fireworks and firecrackers is as nice as the Spring festival. A:Oh no, A t New Year’s Eve, I was up all night because there is too much noise outside. I think fireworks and firecrackers should be prohibited. B:I may not agree with you. The noise of them is a symbol of lively festive atmosphere. And I set off some fireworksat New Year’s Eve. It’s so interesting. A: Ok, the noise, is a piece of cake, it is just for me. But fireworks and crackers will cause air pollution. When firework is set off, it will produce lots of sulfur dioxide which is harmful to our environment. What’s more, fireworks and crackers do lots of harm to people. To make the matter worse, children love playing carelessly with firecrackers, which more often cause conflagration. B: Yeah, some of what you have said is true and It should cause the attention of people. But as long as people pay attention to safety when setting off, I think, It'sunderstandable to set off fireworks and firecrackers during the festival and they should not be prohibited. A:There also exist potential hazards in manufacturing, shipping and storing them. B: As a traditional way to celebrate the New Year, quite a few people think firecrackers have become part of our Chinese culture. Lots of fun will be gone with the ban of firecrackers. A: True, to change a custom is not easy, and people are not ready for such drastic action, but it will pay in the long run if the setting off of firecrackers is effectively banned in the cities. B: Maybe, we can celebrate our holiday by other ways instead of setting off firework.