外贸13种询盘回复模板
外贸询盘话术
外贸询盘话术
1. “嘿，咱可别一上来就问价格呀，那多生硬！就好比你去相亲，
直接问人家工资多少，合适不？”
2. “咱得先唠唠家常呀，问问对方最近咋样，这就像朋友聊天一样
自然，懂不？”
3. “你说你直接要人家报最低价格，人家能乐意吗？这不是逼人嘛！”
4. “哎呀呀，要多夸夸人家产品好呀，谁不喜欢听好听的呢，就像
咱被夸了也高兴呀！”
5. “别老是自己说个不停呀，也得听听人家咋说，这跟聊天一样，
有来有往才行呀！”
6. “你想想，你要是态度冷冰冰的，人家能热情回应你吗？这不是
自找没趣嘛！”
7. “咱得表现出咱的诚意呀，就像追求喜欢的人一样，得用心呀！”
8. “可别问些傻傻的问题哦，不然人家会觉得你不专业的，这多尴
尬呀！”
9. “要让人家觉得你是真的感兴趣，而不是随便问问，懂不懂呀你！”
10. “别把询盘搞得那么严肃嘛，轻松点，就像和朋友聊天谈生意一样！”
结论：外贸询盘话术很重要，要用恰当、自然、有诚意的方式去和对方沟通，这样才能取得好的效果。
外贸13种询盘回复模板
外贸13种询盘回复模板尊敬的客户1.产品询盘回复模板：尊敬的先生/女士非常感谢您对我们产品的关注。
我们很高兴告诉您，我们可以提供您所需要的产品，并且您可以根据以下信息进行参考：产品名称：产品规格：数量：交货地点：交货时间：其他特殊要求：请告诉我们您对以上信息的想法，我们将为您提供详细报价和更多相关信息。
2.价格询盘回复模板：尊敬的先生/女士非常感谢您对我们产品价格的关注。
我们很高兴为您提供以下报价：产品名称：产品规格：数量：报价（单价/总价）：交货地点：交货时间：其他特殊要求：请告诉我们您对以上报价的想法，我们将尽最大努力满足您的需求并提供物有所值的产品。
3.样品询盘回复模板：尊敬的先生/女士非常感谢您对我们样品的关注。
我们愿意提供样品，并且您可以根据以下信息进行参考：样品名称：样品规格：样品费用：样品快递费用：发货时间：付款方式：4.付款询盘回复模板：尊敬的先生/女士非常感谢您对我们付款方式的关注。
我们可以接受以下付款方式：付款方式1：付款方式2：付款方式3：付款方式4：请告诉我们您更喜欢的付款方式，以便我们进行更进一步的讨论和安排。
5.包装询盘回复模板：尊敬的先生/女士非常感谢您对我们产品包装的关注。
我们可以提供以下包装方式：包装方式1：包装方式2：包装方式3：包装方式4：请告诉我们您更喜欢的包装方式，以便我们进行更进一步的讨论和安排。
6.交货时间询盘回复模板：尊敬的先生/女士非常感谢您对我们交货时间的关注。
根据您的需求，我们可以提供以下交货时间选择：选择1：选择2：选择3：选择4：请告诉我们您更喜欢的交货时间，以便我们进行更进一步的讨论和安排。
7.订单确认询盘回复模板：尊敬的先生/女士非常感谢您对我们的订单的关注。
我们已收到您的订单，并且将进行如下确认：订单号：产品名称：数量：交货地点：交货时间：其他特殊要求：请确认以上信息是否与您所期望的一致，以便我们继续为您安排后续工作。
8.发货通知询盘回复模板：尊敬的先生/女士非常感谢您的订单，并且我们将在以下时间安排发货：发货日期：发货产品名称：发货数量：发货地点：快递公司名称及单号：9.质量保证询盘回复模板：尊敬的先生/女士非常感谢您对我们质量保证的关注。
国际站询盘回复范文(共22篇)
国际站询盘回复范文(共22篇)Dear ___,we have got your order of......The bag you order is one of the hot items from my store and it is made of high quality leather. But the order seems unpaid. If there's anything I can help with the price or size etc.When the payment is finish, I can stock up the item and get it ready for shipping.If any further questions, please feel free to contact with us.ThanksBest Regards已付款订单的回复：Dear ___,I am very glad to hear from you. The biggest size we have is39. And this shoes is little bigger in size. So I think 39 will fit.If you have any other questions, Please feel free let me know.We are looking forward to getting your early reply.Best Regards客户投诉产品质量有问题Dear customer,I received the boots but I can't sell them because the Gucci bo_ was ripped up if you can't secure the packages better than that then you will not be hearing from me again!Dear friend,Best Regards订单完成Dear customer,I am very happy to see that you have received the items. Thanks for your support. I hope you satisfy with the item and looking forward to do more business in the future with you.ThanksBest Regards未付款询盘回复：Dear ,we have got your order of......The bag you order is one of the hot items from my store and it is made of high quality leather. But the order seems unpaid. If there's anything I can help with the price or size etc.When the payment is finish, I can stock up the item and get it ready for shipping.If any further questions, please feel free to contact with us.ThanksBest Regards已付款订单的回复：Dear ,I am very glad to hear from you. The biggest size we have is39. And this shoes is little bigger in size. So I think 39 will fit.If you have any other questions, Please feel free let me know.We are looking forward to getting your early reply.Best Regards客户投诉产品质量有问题Dear customer,I received the boots but I can't sell them because the Gucci box was ripped up if you can't secure the packages better than that then you will not be hearing from me again!Dear friend,Best Regards订单完成Dear customer,I am very happy to see that you have received the items. Thanks for your support. I hope you satisfy with the item and looking forward to do more business in the future with you.ThanksBest Regards1. I write you to ask about… ― 我来信是询问……I write you to ask about Melon Seeds, first and second quality.我来信是询问有关一级品和二级品瓜子的价格。
外贸英语函电的询盘及回复
外贸英语函电的询盘及回复第一步：发送询盘Dear [Supplier's Name],1. Product Specifications: Please provide detailed specifications, such as dimensions, materials used, and any other relevant information or certifications.2. Price: Kindly provide your price list, including any available discounts for bulk orders or long-term cooperation.3. Minimum Order Quantity: Please let us know your minimum order quantity, as well as any requirements or restrictions.Additionally, if you have any catalogs, brochures, or samples available, we would greatly appreciate receiving them to better understand the quality and features of your products.Thank you for your attention, and we await your prompt response.Yours sincerely,[Your Name][Your Position][Your Contact Information]第二步：回复询盘Dear [Your Name],Thank you for your inquiry regarding our products. We are pleased to provide you with the requested information and hope that our offerings meet your requirements. Please find below the details you have requested:1. Product Specifications:- Dimensions: [Provide exact measurements]- Materials Used: [Specify the materials used]- Certifications: [If applicable, list any relevant certifications or quality assurance]2. Price:3. Minimum Order Quantity:Thank you for considering us as your potential supplier. We look forward to the possibility of working together and establishing a mutually beneficial business relationship.Yours sincerely,[Supplier's Name][Supplier's Position][Supplier's Contact Information]第三步：询盘回复和商务洽谈Dear [Supplier's Name],We would like to request samples of the following products for further examination and evaluation:1. Product 1: [Provide product name and description]2. Product 2: [Provide product name and description]Thank you once again for your prompt attention and cooperation.Yours sincerely,[Your Name][Your Position][Your Contact Information]第四步：邮寄样品Dear [Your Name],We appreciate your interest in our products and your intention to evaluate their quality further. Please find below the details regarding the sample shipment:1. Sample Costs: The samples requested are available at a cost of [Specify the cost per unit] per piece. The total cost for the requested samples, including shipping charges, amounts to [Specify the total cost].2. Payment: Kindly arrange the payment through [Specify your preferred payment method, such as bank transfer or PayPal].Please confirm your agreement to the aforementioned terms, as well as the shipping details and payment method. Upon receipt of your confirmation and payment, we will expedite the shipment process.Thank you for your cooperation, and we look forward to receiving your confirmation and initiating the sample delivery.Yours sincerely,[Supplier's Name][Supplier's Position]。
外贸询盘回复模板
新客户的主题建议写：we want to be your supplier for xxxxx(t-shirt, polo shirt, hoody )Dear Miss Pamela, 主题：cata. for your ref.Thank you for your inquiry.The latest cata. attached, for your ref. our MOQ is 1000pcs. The price and the delivery time depend on your qty.Would you like to tell me more about your business type? Are you professional buyer?Do you have your unique logo needed print on the chest or anywhere? You can send it to me and we will make the design for your confirm it.We can also make it by your sample and ideals. （ check quality）Dear Sirs,（询盘）We owe your name and address to the Commercial Counselor’s Office of the Swedish Embassy in Beijing who have informed us that you are in the market for Textiles.We avail ourselves of this opportunity to approach you for the establishment of trade relations with you.We are a state-operated corporation, handling both the import and export of Textiles. In order to acquaint you with our business lines, we enclose a copy of our Export List covering the main items suppliable at present.Should any of the items be of interest to you, please let me know. We shall be glad to give you our lowest quotations upon receipt of your detailed requirements.In our trade with merchants of various countries, we always adhere to the principle of equality and mutual benefit. It is our hope to promote, by joint efforts, both trade and friendship to our mutual advantage.We look forward to receiving your enquiries soon.Yours faithfully,purchase more, discount moreThe more order, the lower priceIf you have a big order, I will give you a discount as soon as I can.Thank you for your inquiry.The price depends on your quantity, purchase more, discount more.Our quotation about this t shirt is X dollars for one unit.Do you have your unique logo needed print on the chest or anywhere?You can send it to me and we will make the design for you confirm it.Or if you have your own ideal or sample, we can also make it for you. We would like to have your order.Your kind comments of our products are highly appreciated!（寄样品后回复）It is regret that I haven’t received any information from your side.May I have your idea about our offer? We will try to satisfy you upon receipt of your reply.As we don’t w ant to lost a good customer like you! If there is anything we can do for you, we shall be more than pleased to do so.Hope we can build good cooperation with you. Waiting for your kindly reply.This is Allen. Sorry to bother you again, sending this email is just want to check with you if you receive my last email on 28th April.Any questions please feel free to contact me.Waiting for your soon reply.（邮件发过后没有消息）Thank you for your inquiry. We are pleased to hear that you are interested in our product t shirts.We've enclosed the photo and detailed information of the product for your reference:1) Material: xxxxxx% cotton, 1xxxxxxgsm, jersey2) Color: xxxxxxxxxx, as your request3) Size: as your request4) Pattern: xxxxx5) Print: (screen printing, digital printing, heat-transfer printing act)6) Packing: one pc per poly bag, 50-100pcs per carton or base on your request8) Sample day: 7days9) Sample charge: 150USD （it is including the freight cost to your side by Express and will be refunded once the order confirmed）10) MOQ: 1000pcs per style per color11) Production time: 35-40days12) Payment: T/T or L/C etc.13) Price: FOB shanghai /Shenzhen $XXX USD（初次回复详情）We see you don’t pay, what reason be excuse me? There is something we need to help you? Hope you tell us, we can improve the service quality and better products.Product advantages. Manufacturer of xxx/Supplier of xxx. To xxx (开发信标题)帐户 ohyounggarment密码 oy123321Baby Clothes寄样品要对方出（到付）的委婉邮件Hi，Thank you so much for your kind reply.Sure, sample will be prepared soon. Could you pls give me your courier account? Such as FedEx, DHL, UPS, TNT, etc. Each one is ok. I will inform you the tracking number after parcel picked!Please contact me if further questions.Thank you!Best regards,客户嫌价格高时回复Dear,Thank you so much fo r your kind mail.Sure, our products with top quality, and think all of them meet the quality level in your local market. If the price not suitable in your price range, could you pls accept to do a little change? The price will be reduced 3% because of the material saved!All the luminosity and the body look the same! I think it’s work able for both of us. Any comments?Best regards,发了PI后客户没有回信。
外贸询盘跟进用英语回答10篇对话
问是否接到询盘1.是A:hello, this is ***. may i speak to ****?B:***speakingA:i am *** from yiwu juzhi jewelry factory,i send a quote to you on ** june,have you received it?B：yesA:how you feel about our quotation,your any comment we are very appreciate.B:the price is high.A:could you tell me your target price,we will do our best effort reach your target price and guarantee high quality.A:ok,i will think about it.B:thank you very much,you can contact me any time.And I'll keep contact you too,pls be patient with me.A:thanksB:goodbye.2.否A:hello, this is ***. may i speak to ****?B:***speakingA:i am *** from yiwu juzhi jewelry factory,i send a quote to you on ** june,have you received it?B：sorry,i haven't received your quoteA:ok,i will send the quote to you later,pls check your email.and chould you kindly tell me how you feel about our quote,i will be very appreciate. B:okA:thanks，I'll be looking forwad to hearing from you．Good-bye．3.客户不在a：hello, this is ****. may i speak to ****?b:yes,one moment please. i'll get her for you.a： thank you.b: i'm sorry, she's not at her room right now.a：（有急事时要手机号码表达方法： It's urgent. Could I have her mobilephone number?)b:*********(没有）a：oh, i'll call her again. It's kind of you.bye（thanks you too，bye）问客人是否收到货物4.是A:hello, this is ***. may i speak to ****?B:***speakingA:i am *** from yiwu juzhi jewelry factory,i send products to you on ** june,have you received it?B:yes.A:great,so how you think about our products,your any comment we are appreciate.B:your products are ok,but the quality is not as good as i expect. A:thanks your comment,we will improve our quality next time.hope we can have a long cooperation.B:yes,we will do more business in the future.A:great， have a cordial working relationship，goodbye5.已经买过货物，一段时间没有新单A:hello, this is ***. Is that ****?B:***SpeakingA:i am *** from yiwu juzhi jewelry factory,You have bought 100pcs gold plated rings from us.do you remember me?B:yesA:do you sale well,how your customers think about our products,welcome your any advise.Our factory will try our best to satisfy each client. B:thanks,your products' quality not bad,but i expect you can do better next time.A:thanks your advice,we will improve，and do better and better.may i know which kind of jewelry is your main business?B:rings and earringsA:all styles?B:yes,but i prefer The European style.A:ok.i get it.i will recommend some styles to you,and when we have new product i will send them by email.B:thanks,i always look for new jewelry for my shop.A:that's great,thanks for your time,goodbye6.客户不回复邮件A:this is *** may I speak to ****？B:*** speakingA:Hello ***,I calling to you want to know have you received my last email? B:YesA:can you tell me how do you think about it ?B:It's...A:ok,Pls send me a eamilB:OKA:Thank you7.催客户打钱发货A.hello,this is ***,can I speak to ****?B.yes,****speaking.A.hi,dear ***,this is ***,I call you for the order,your goods areready,and we will send them to you,but we still not received your balance, So I want to confirm when you can make it.B.thank you for you calling,I will arrange it right now!A.thank you ,dear ***,and when we received the balance,we will arrange the shipment,if you make the payment,let me know,ok?Thank you again,bye!B.ok,bye!8.请客人确认样品A．hello,this is ***,can I speak to ****?B.yes,pls speaking.A.hi,dear ***,this is ***,I call you for the order sample,your sample have prepared,and I have send the picture to your email,pls check it ,and if it is ok,we will arrange the bulk goods produce,and if there are somewhere to modify,pls kinly let me know,and we will modify the sample as you request,ok?B.ok,thank you for your calling,I will check my email now,and I will send you my decision,ok?A.thank you dear***,and I am waiting your email!B.ok.thank you too,bye.A.bye.9.给客人推荐新品A．hello,this is ***,can I speak to ****?B.yes,pls speakingA．hi,dear ***,this is ***,I call you to tell you that we have some new design ,and they sell good now,so I send the style to you,hope you like it too,if you have any question,let me know,ok?B.ok,thank you for your good news,if we like it,we will let you know,ok?A.ok.i have send them to your email,you can check it,thank you for your time,Bye!A.bye,best wishes to you.10.订单过程中出现问题A．hello,this is ***,can I speak to ****?B．yes, ***speakingA. ．hi,dear ***,this is ***,I call you to tell you details about the order we are producing now.the material of the goods have some trouble,we have ordered from the material from the factory,but they told me today they will delay the delivery time,so I am afraid we will delay 3days send the goods to you,I am sorry about that,but hope you can understand us!B.it is a bad news,but we hope you can send the goods as soon as you can ,ok?A.ok,thank you for your understand,we will do our best to meet your needs,ok?B.ok,thank you for your honest,bye A.bye。
询盘回复模板
询盘回复最全版收到询盘后1.收到HPL询盘Dear friend,Thanks for your enquiry about our products.Now could you tell me your more information you need？then I quota you soon base on your details .1.Do you need laminate compact board or chemical board? As you know, laminate board don't have chemical-resistant speciality.2. Which size and the thickness is?Looking forward to hearing from you.Best regards with thanks.Sammul2.收到Locker询盘Hi friend,How are you?Thanks very much for your inquiry of our HPL fireproof locker. This is Sammul from Shenzhen Fumeihua Decorative Materials Co.,Ltd, which is a professional manufacturer of HPL fireproof locker.The price is according to open area computation, so I have some questions need to confirm with you, please help, thanks in advance. 1). What color do you want?2).Please advise me the detail size of the locker, such as length ,width ,height, thickness, thanks.3). How many units do you want?We will quote the best price to you after received your further information.If it's convenient for you can send a modality picture to my E-mail. The next is a model figure.Looking forward to receiving your favorable reply!Y ours faithfullySammul3.收到户外板询盘Hi May,Nice day!Glad to receive your enquiry about the wall cladding.Now attach our wall cladding catalogue ,please check!If you have the draft for the wall project,please show me,then quota you s oon base on the detailsLooking forward to hearing from you.Best regards with thanks.Sammul4.收到柜子询盘Dear Alisa,We are so pleased to receive your inquiry about our locker. Enclosed is our quotation, please kindly check the attachment. If you need further information, please contact us. We will try our best to meet your requirements.Thank you.Sammul5.收到台面询盘Dear Heidi,Nice day! Thanks for your inquiry.Do you like indoor table top or for outdoor use? Could you tell me the size you need or your own design?After you confirmed with the size and quantity. the best price will send you soon.Waiting for your reply.Best regardsSammul第一次不回1.Hi Kevin,Hope you are fine, my friend.It is regret that I haven't receive any information from your side. May I have your idea about our offer? We will try to satisfy you upon receipt of your reply. As we don't want to lost a good customer like you!If there is anything we can do for you, we shall be more than pleased to do so. Hope we can build good cooperation with you.Sammul2.Dear Jason,How are you recently?My name is Sammul from Shenzhen Fumeihua Decorative Materials Co.,Ltd, which is a professional manufacturer of Fire-Resistant board, High Pressure Laminates, Chemical resistant boards, Toilet Cubicles and Lockers .Before, I have received your inquiry about cabinet locker and toilet cubicle. Excuse me, your company in first you need cabinet locker or toilet cubicle, please contact me if you require, we will quote the best price to you after received your further information. Thanks.Looking forward to receiving your favorable reply!Y ours faithfullySammul3.Hi Mike,Wish you have a nice day!May I ask whether you have received my quotation? Now I am sending it again, if you have any other ideas. Please feel free to contact me. We will do much better if you can give any advices to us.I am waiting for your reply ASAP.Best regardsSammul第二次不回1.Hi Abbort,Glad to contact you again!Have you kindly check my offer? Hope they are workable for your market! Sorry that we still don't receive any information from you. I would apprreciate for your any comment about our offer, including price, quality, service. No matter if it is positive answer, It is great help for us to meet your requirement.Waiting for your favorable reply soon!Sammul2.Hi Jane,Hope you are fine, my friend.It is regret that I haven't receive any information from your side. May I have your idea about our offer? We will try to satisfy you upon receipt of your reply. As we don't want to lost a good customer like you!If there is anything we can do for you, we shall be more than pleased to do so.Hope we can build good cooperation with you.Sammul很久没回复跟进Hi friend,How are you recently? It is a long time to haven't heard from you .Can you tell me how the product you need is going? If you have other questions, please contact me .Wait for your good news.Have a nice day!Sammul1.柜子很久没回复跟进Dear Tom,How are you? Hope everything is ok with you all long. I am writing forkeeping in touch with you for further business. If any new inquiry, welcome here and I will try my best to satisfy you well with competitive price.By the way, how about your order with items of locker? If still pending, we would like to offer our latest price to promote an opportunity to cooperate with each other. If there is anything we can help to you, we shall be much than pleased to do so. Looking forward to your prompt response.Best wishesSammul2.HPL跟进Dear friend,How are you? Hope everything is ok with you all long. I am writing for keeping in touch with you for further business. If any new inquiry, welcome here and I will try my best to satisfy you well with competitive price.By the way, how about your order with items of hpl sheet? If still pending, we would like to promote an opportunity to cooperate with each other. If there is anything we can help to you, we shall be much than pleased to do so. Looking forward to your prompt response.Best wishesSammul3.隔断跟进Dear friend,How are you? Hope everything is ok with you all long.I am writing for keeping in touch with you for further business. If any new inquiry, welcome here and I will try my best to satisfy you well with competitive price.By the way, how about your order with items of toilet partition? If still pending, we would like to promote an opportunity to cooperate with each other. If there is anything we can help to you, we shall be much than pleased to do so. Looking forward to your prompt response.Best wishesSammul4.Dear Sandy,How are you.We are writing for keep in touch with you for long term business. If you have any new inquiry for locker or hpl furniture, welcome contact us. Your any email will get our prompt attention.Your SincerelySammul5.新年祝福Dear Client,The Chinese New Year is coming. We will have a long time holiday since 10th Feb to 26th Feb 2015.If you have any order before that, please contact us soon. We will arrange production in short time.Your SincerelySammulDear Froilan,Thank you so much for all of your business support. Wish you Happy Family and Merry Christmas.Best regardsSammul6.端午节祝福Dear friend,Happy Dragon Boat Festival!Wish you everything goes well, healthy body, a happy family. Sincerely,Sammul。
询盘回复话术
询盘回复话术1.感谢您的询问，我们很高兴能为您提供服务。
2.您好，我们已经收到了您的询盘，谢谢。
3.非常感谢您对我们公司的关注，我们会尽快回复您。
4.您的询盘已经收到，我们会尽快联系您提供更详细的信息。
5.非常感谢您对我们公司感兴趣，我们会尽快回复您的询盘。
6.您好，感谢您对我们公司所表现的信任和支持。
7.我们承诺会在24小时内回复您的询盘，感谢您的耐心等待。
8.我们已经收到了您的询盘，并正积极地研究和确认您的需求。
9.内部团队已经开始为您的询盘提供最佳解决方案。
10.我们会尽快给您反馈，以便进一步讨论如何更好地推进合作。
11.我们会尽快答复您的询盘，并提供最好的解决方案。
12.感谢您的询盘，我们会竭尽所能为您提供最佳的解决方案。
13.我们非常重视您的询盘，并相信我们可以为您提供最好的解决方案。
14.您的询盘已经引起了我们的重视，我们期待能在未来的合作中为您服务。
15.我们非常感谢您选择我们公司，并期待能与您一起展开合作。
16.为了更好地理解您的需求，我们需要进一步了解您的业务模式及目的。
17.我们会与您密切合作，并在合适的时间提供最佳的支持。
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催促下单，库存不多Dear X,Thank you for your inquiry.Yes, we have this item in stock. How many doyou want? Right now, we only have X lots of the X color left. Since they arevery popular, the product has a high risk of selling out soon. Please place yourorder as soon as possible. Thank you!Best regards,(name)回应买家砍价Dear x,Thank you for your interests in my item.I am sorry but we can’t offer you that lowprice you asked for. We feel that the price listed is reasonable and has beencarefully calculated and leaves me limited profit already.However, we’d like to offer you somediscounts on bulk purchases. If your order is more than X pieces, we will giveyou a discount of xx% off.Please let me know for any furtherquestions. Thanks.Sincerely,(name)断货(out of stock)Dear X,We are sorry to inform you that this item is out of stock at the moment. We will contact the factory to see when they will be available again. Also, we would like to recommend to you some other items which are of the same style. We hope you like them as well. You can click on the following link to check them out..aliexpress…Please let me know for any further questions. Thanks.Best Regards,(Your name)因为周末导致回复不够及时,先表示歉意，因为错过了最佳24小时回复时间所以可通过主动打折的方式赢取客户。
Dear X,I am sorry for the delayed response due to the weekend. Yes, we have this item in stock. And to show our apology for our delayed response, we will offer you 10% off. Please place your order before Friday to enjoy this discount. Thank you!Please let me know if you have any further questions. Thanks.Best Regards,(Your name)关于支付选择escrow，提醒折扣快结束了Hello X,Thank you for the message. Please note that there are only 3 days left to get 10% off by making payments with Escrow (credit card, Visa, MasterCard, moneybookers or Western Union). Please make the payment as soon as possible. I will also send you an additional gift to show our appreciation.Please let me know for any further questions. Thanks.Best regards,(Your name)合并支付及修改价格的操作Dear X,If you would like to place one order for many items, please first click "add to cart", then “buy now”, and check your address and order details carefully before clicking “submit”. After that, please inform me, and I will cut down the price to US$XX. You can refresh the page to continue your payment. Thank you.If you have any further questions, please feel free to contact me.Best Regards,(Your name)提醒买家尽快付款模板Dear X,We appreciated your purchase from us. However, we noticed you that haven’t made the payment yet. This is a friendly reminder to you to complete the payment transaction as soon as possible. Instant payments are very important; the earlier you pay, the sooner you will get the item.If you have any problems making the payment, or if you don’t want to go through with the order, please let us know. We can help you to resolve the payment problems or cancel the order.Thanks again! Looking forward to hearing from you soon.Best Regards,(Your name)Dear X,We appreciate your order from us. Y ou have chosen one of the bestselling products in our store. It’s very popular for its good quality and competitive price. Right now, we only have X lots of the X colors left. We would like to inform you that this product has a high risk of selling out soon.Woticed that you hadn’t finished the payment process for the order. We’d like to offer you a 10% discount on your order, if you purchase now, to ensure that the product doesn’t sell out. We will ship your order within 24 hours once your payment is confirmed. If you need any help or have any questions, please let us know.Regards,(your name)PS: We are one of the biggest suppliers on AliExpress. With more than 3 years’ experience in world trade, we are able to provide the best prices, the highest quality and the superior service. We inspect our products before shipping them out and provide a 1 year warranty for all products. We promise to give you a full refund if the products are not as described.If you have any questions, please contact us; we are happy to helpyou.订单超重导致无法使用小包免邮的回复Dear X,Unfortunately, free shipping for this item is unavailable; I am sorry for the confusion. Free Shipping is only for packages weighing less than 2kg, which can be shipped via China Post Air Mail. However, the item you would like to purchase weighs more than 2kg. You can either choose another express carrier, such as UPS or DHL (which will include shipping fees, but which are also much faster). You can place the orders separately, making sure each order weighs less than 2kg, to take advantage of free shipping.If you have any further questions, please feel free to contact me.Best Regards,(Your name)海关税(customs tax)Dear X,Thank you for your inquiry and I am happy to contact you.I understand that you are worried about any possible extra cost for this item. Based on past experience, import taxes falls into two situations.First, in most countries, it did not involve any extra expense on the buyer side for similar small or low-cost items.Second, in some individual cases, buyers might need to pay some import taxes or customs charges even when their purchase is small. As to specific rates, please consult your local customs office.I appreciate for your understanding!Sincerely,(Your name)因为物流风险，卖家无法向买家国家发货时给出的回复Dear X,Thank you for your inquiry.I am sorry to inform you that our store is not able to provide shipping service to your country. However, if you plan to ship your orders to other countries, please let me know; hopefully we can accommodate future orders.I appreciate for your understanding!Sincerely,(Your name)已发货并告知买家Dear X,Thank you for shopping with us.We have shipped out your order (order ID: xxx) on Feb. 10th by EMS. The tracking number is xxx. It will take 5-10 workdays to reach your destination, but please check the tracking information for updated information. Thank you for your patience!If you have any further questions, please feel free to contact me.Best Regards,(Your name)物流遇到问题Dear X,Thank you for your inquiry; I am happy to contact you.We would like to confirm that we sent the package on 16 Jan, 2012. However, we were informed package did not arrive due to shipping problems with the delivery company. We have re-sent your order by EMS; the new tracking number is: XXX. It usually takes 7 days to arrive to your destination. We are very sorry for the inconvenience. Thank you for your patience.If you have any further questions, please feel free to contact me.Best Regards,(Your name)如果买家希望提供样品，而贵公司不支持样品时，可以这样回复Dear X,Thank you for your inquiry; I am happy to contact you.Regarding your request, I am very sorry to inform you that we are not able to offer free samples. T o check out our products we recommend ordering just one unit of the product (the price may be a little bit higher than ordering by lot). Otherwise, you can order the full quantity. We can assure the quality because every piece of our product is carefully examined by our working staff. We believe trustworthiness is the key to a successful business.If you have any further questions, please feel free to contact me.Best Regards,(Your name)。