Opear 系统报表操作

Opear系统报表操作
如何进入系统：
在Opera lonin 中输入用户名及密码
1、报表：
空房报表：
进入opera—→点击rooms management—→Housekeeping—→Housekeeping Mgmt.—→点击Vacant—→search—→report—→preview—→打印
住客房报表：
进入opera—→点击rooms management→Housekeeping →Housekeeping Mgmt. —→点击occupied —→search
—→点击arrival —→search housekeeping details 报表：
点击PMS----rooms management----search----report----preview---打印客情资料：
点击PMS--- miscellaneous---- search----在Reports中输入G----选择guests INH-by room ----preview----打印
2、Mini bar reports:
方法1、进入opera→点击Miscellaneous→report输入j再search
→ journal by cashier and transaction code →transaction code—Description 输入mini—→search后选择All—→ok —→Group by→cashier→add→room NO →add→ok→sort order→cashier→add→ok→preview→print→preview
方法2、点击PMS--- miscellaneous----Reports----在Reports中输入J----Journal by cashier and transaction code ----在Descri ption 中输入MINI ----选择3012,3013,3014,----OK ---- preview----打印
3) 夜班报表：
History and forecast: 进入opera →点击Miscellaneous → report输入H search—→ history and forecast—→preview
out of order by reason: 进入opera—→点击Miscellaneous → report输入o search—→out of order by reason—→ok—→repair status—→pending—→preview
Housekeeping Dail report:进入opera—→点击rooms management—→Housekeeping—→Housekeeping Mgmt—→选择dirty and reservation status 全选—→report—→preview
4)团队报表：点击PMS---- miscellaneous---- Reports----在Reports中输入G---选择Group rooming list ----block code 选择相应的团队名称
--- preview----打印
-------------------------------------------display 选housekeeping status 和Room status ---- preview----打印
2、迷你吧入账
Mini bar记账: 进入Opera→cashiering→fast posting→cashier login （输入密码）→在Room(输入房号) →code(输入3014) →amount(输入金额) →check No.(输入mini bar单号) →supplement(输入mini bar) →reference(输入mini bar) →post
3、借物
进入Opera系统→Front desk→Guest in house→输入房号→search→Option→Alerts→New→在Code子菜单中选择AMN Amenities in room→在Area子菜单选择Check out→在Description里面输入借用物品的名称数量→OK
4、客情查询：
进入Opera系统→Front desk→Guest in house→输入房号→search
Rate房价
Packages:如果是蓝色的字体，则包含早餐/黑色字体是负数的，则不含早
5、房态差异：进入Opera→rooms management →Housekeeping→
RMdiscrepancies→show:sleeps skips person discrepancy三项全选→search→report→preview→print
6、更改房态：进入opera—→点击rooms management—→Housekeeping—→
Housekeeping Mgmt.—→room number—→点击room status—→选择Inspected /clean / dirty其中所要更改
7、封“OOS”或“OOO”房：进入opera—→点击rooms management—→
Housekeeping—→out of order/service—→new—→room list(输入房号)—→from date/through date(封房的期限)—→status（选择OS或是OO）—→return status(选择dirty)—→reason(封房的原因)—→remarks(备注详细的封房原因及封房人)
解封“OOS”或“OOO”房：进入opera—→点击rooms management—→Housekeeping—→out of order/service—→room（输入房号）—→Delete—→return status(选择更改的房态)
8、快捷键：
Ctrl+F2 空房表
shift+F3查看房情，当天入住，抵店的房数，
Ctrl+F3 详细查询房态
Ctrl+F7 查看客人资料。