跨文化交际自测试题
跨文化交际试题答案(附翻译)

跨文化交际试题答案(附翻译)一、选择题1. 以下哪项不是跨文化交际的核心要素?A. 语言差异B. 文化差异C. 沟通技巧D. 民族风俗答案:D翻译:Which of the following is not a core element of intercultural communication?A. Linguistic differencesB. Cultural differencesC. Communication skillsD. Folk customs2. 跨文化交际中,以下哪项行为可能导致误解?A. 打招呼B. 鞠躬C. 直接拒绝D. 礼貌地表达意见翻译:In intercultural communication, which behavior may lead to misunderstandings?A. GreetingB. BowingC. Direct refusalD. Politely expressing opinions二、填空题1. 跨文化交际中的文化差异主要体现在____、____、____等方面。
答案:价值观、行为规范、语言使用翻译:The cultural differences in intercultural communication are mainly reflected in values, behavioral norms, and language use.2. 跨文化交际能力包括____、____、____等方面。
答案:知识、技能、态度翻译:Intercultural communication competence includes knowledge, skills, and attitudes.三、简答题1. 简述跨文化交际的重要性。
跨文化交际在全球化背景下具有重要意义。
以下是跨文化交际的重要性:(1)促进国际交流与合作:跨文化交际有助于不同国家和地区的人们相互了解,增进友谊,促进国际合作。
跨文化交流考试试题

跨文化交流考试试题一、选择题(每题 5 分,共 25 分)1、以下哪个是跨文化交流中最容易导致误解的因素?()A 语言差异B 价值观差异C 生活习惯差异D 宗教信仰差异2、在日本,人们见面时通常会()A 握手B 拥抱C 鞠躬D 亲吻3、当与来自西方国家的人交流时,直接询问他们的年龄通常被认为是()A 礼貌的B 不礼貌的C 友好的D 正常的4、伊斯兰教的重要节日是()A 圣诞节B 开斋节C 复活节D 感恩节5、在跨文化交流中,“OK”这个手势在不同国家可能有不同的含义。
在以下哪个国家,这个手势被视为不礼貌或具有侮辱性?()A 美国B 日本C 巴西D 法国二、填空题(每题 5 分,共 25 分)1、跨文化交流中的“高语境文化”通常是指像_____、_____这样的国家,信息更多地蕴含在语境和关系中。
2、西方人的姓名通常是名字在前,姓氏在后,而中国人的姓名则是_____在前,_____在后。
3、世界上使用人数最多的语言是_____,使用范围最广的语言是_____。
4、印度人大多信仰_____教,而泰国人大多信仰_____教。
5、不同文化中对于颜色的象征意义有所不同,在中国,红色通常象征着_____和_____。
三、简答题(每题 10 分,共 30 分)1、请简要说明跨文化交流中文化休克的含义及表现。
答:文化休克是指一个人进入到一个与自己原有文化环境差异较大的新环境时,在一段时间内出现的焦虑、失落、困惑、无助等一系列心理和生理上的不适反应。
表现可能包括情绪低落、孤独感强烈、对新环境的排斥、难以适应新的生活方式和价值观、沟通障碍等。
2、举例说明在跨文化商务交流中,应该注意哪些礼仪方面的差异?答:在跨文化商务交流中,礼仪方面的差异有很多。
比如,在德国,商务会面时守时非常重要,如果迟到会被视为不尊重对方;而在一些拉丁美洲国家,时间观念相对较宽松。
在日本,交换名片时要用双手,并微微鞠躬,且要仔细阅读对方的名片;而在美国,交换名片可能相对随意。
《跨文化交际》自测题

“跨文化交际”自测题Listening TestInformation for candidates●There are two parts to the test and you will hear each part twice.●●There will be a pause before each part to allow you to lookthrough the questions and other pauses to let you think about your answers.●●Write your answers in the spaces indicated in the test paper.●●You will have ten minutes at the end of the listening test totransfer your answers to the answer sheet.Part 1. A Panel Discussion (8 points)You are going to listen to a panel discussion on a particular topic. You will hear it twice. Answer the following questions during and after your listening. You would do best to answer question 1-2 after the first listening, and then answer questions 3-8 after the second listening. Choose the best answer according to what you learn from the discussion:1.1. Madam Chair and Professor Wilson are having a paneldiscussion on ____.a. animalsb. human beingsc. animal valuesd. animalbehaviour2.2. The following animals are being discussed: ______.a. dogs and beesb. bees and fishc. bees, chimpanzees and lionsd. chimpanzees and dogs3.3. Which of the following best describes bee workers?a. a. Selfish.b. Somewhat altruistic. c. Perfectly altruistic.d. Somewhat selfish.4.4. A chimpanzee grooms another expecting that ____.a. a. the one being groomed will do the grooming in returnb.b. the one being groomed will not do the grooming in returnc. c. someone will do the grooming in returnd.d. no one will do the grooming in return5.5. The difference between human self-sacrifice and bee workers’self-sacrifice lies in that ____.a. a. human self-sacrifice is made to their communityb.b. bee workers’ self-sacrifice is made to their offspringc. c. bee workers’ self-sacrifice is made to their communityd.d. human parents’ self-sacrifice is made to their own parents6.6. According to Professor Wilson, the self-sacrifice of humanparents ____ shown by chimpanzees.a. is similar to the altruismb. is different from the altruismc. is poorer in quality than thatd. is better in quality than that7.7. The term “kin selection” means that an animal performsservices ____.a. a. of little cost to itself but of great benefit to relativesb.b. of great cost to itself but of little benefit to relativesc. c. of little cost to itself and of little benefit to relativesd.d. of great cost to itself and of great benefit to relatives8.8. According to Madam Chair, human behaviour is _____.a. a. totally different from animal behaviourb.b. genetically more or less the same as animal behaviourc. c. genetically somewhat different from animal behaviourd.d. much better than animal behaviourPart 2 A Lecture (7 points)You will hear part of a lecture by Professor Guide. As you listen, answer questions 9-15.The sentences below summarise the main points of the lecture. Listen carefully and write in the words used by the lecturer to fill the gaps in the sentences.9.9. Professor Guide uses a single word to describe the currentteaching practice in China. This word is ____.10.10. What the teacher normally does is ________ a lesson plan fortomorrow, or for next week.11.11. According to Professor Guide, the writing of teacher guides is___________.12.12. People commonly assume that _________ is a single taskperformed by the teacher.13.13. Leamers think what they do is to come to class to ______ whatthe teacher teaches.14.14. One of the weaknesses of current teaching practice is that theteacher can hardly give you a satisfactory account condemning the course ______ and the course ________.15.15. The fourth and last weakness of current teaching practice is thatthe teacher has no pressure for ______ ________.﹡﹡﹡﹡﹡This is the end of the listening test ﹡﹡﹡﹡﹡Paper 2 Communication AnalysisThe following are three different cases of cross – cultural communication. In each of the cases there is something to be improved upon. Write an analysis on what is to be desired for more successful communication.Question 16 (3 points)Case 1:Liu Bing, a Chinese tour guide, is talking to a British tourist George Luke, who has no knowledge of Chinese at all. They are having dinner in a restaurant.Liu: This is sweet and sour pork. Try try.Luke: Is that what it is called in Chinese, “tri-tri”?Question 17 (7 points)Case 2: This a more complicated case than Case 1. In the analysis you should focus on the intentions of the communicators:Liz, an American woman married to a Chinese businessman had immigrated to U.S. recently. Her mother-in-law came to visit them at their Chicago home. The following conversation between Liz and Dick, her husband, took place two days after the mother’s arrival.Liz: Dick, how long is your mum going to stay?Dick: I don’t know. I haven’t asked her.Liz: Why not ask her?Dick: What do you mean by asking her?Liz: I mean what I said. Just ask her how long she’s going to stay. Dick: (becoming angry): Are you eager to get rid of her?Question 18 (10 points)Case 3: This is a complex case, where more than one thing went wrong. Find all the problems:Professor Xia, a Chinese scholar, was visiting a British sinologist at his office in London. After Xia asked for a cup of tea, the host, Professor Lockheed, poured him a cup of tea and added some milk in it. Professor Xia was not used to tea with milk and barely touched the tea. Professor Lockheed noticed it and smiled knowingly.Lockheed: You are being too Chinese. Now you are in London, do as Londoners do. Drink your tea if you are thirsty. We do not keep the tea untouched to show politeness.﹡﹡﹡﹡﹡This is the end of Paper Two ﹡﹡﹡﹡﹡Paper 3 V ocabulary (10 points)Choose one word or expression from those in the box below to fill the gap in each of the sentences. Write the correct words in the spaces provided in your answer sheet. Do not change the forms of the words.contact, self-denigration, buying a round, kin terms, an integralpart, community, participants, foot the bill, exhibiting knowledge, white lies, polite refusal19. For communication to occur there must be some ______ between communicators.20. Language is only one aspect of communication. We mustn’t forget that non-verbal signals are also ______ of it.21. A social situation may receive two definitions. One is given by the ___________ and the other by the ___________.22. In comparison with Western cultures, Chinese culture seems to contain a greater degree of _______, which can be misinterpreted as excess humility.23. In Chinese culture _______ are not only used within one’s own family, but also to other people.24. It is difficult for foreigners to understand British pub culture, especially the system of _______ which all members of the group are expected to join in.25. Who should ________? In America and England it is quite common for friends to share the cost of the meal equally between them or to go Dutch.26. Phrasing a _________ can also be a problem in one’s own culture.27. It is interesting how British and American cultures misinterpret eachother’s ways of _________: the Americans’ very open way of doing it is seen as arrogant by the British, and the Britons’ very subtle way of doing it is seen by Americans as being too humble.28. People in the English speaking countries also avoid losing face or hurting other people by telling __________/﹡﹡﹡﹡﹡This is the end of Paper 3﹡﹡﹡﹡﹡Paper 4 TranslationQuestion 29 (10 points)Translate the following passage from English into Chinese. Please write your translation on the answer sheet.If Western individualism can be traced to liberalism, Eastern collectivism is tied toConfucianism. Confucianism gives pride of place to social order and harmony. “All individuals are conceived to be link ed in a web of interrelatedness … and … embedded and situated in particular roles and stations” (Kin et al, 1994: 8). Duty and loyalty to the group are the Confucian counterparts of the egalitarian rules and regulations of the individualist society. Collectivists owe duty to their immediate in groups and, to the extent that they fail to act in accordance with theseduties and obligations, they lose face. Special concern and care – even to the point of self – abnegation and sacrifice – will be shown for those that count, whereas outsiders (who are unrelated and thus do not count) may be treated with “wariness and even callousness” (Young, 1994: 56).Of course it is important to recognize the complexity of these constructs. No culture is completely individualist or collectivist. Rather, cultures vary in the mix of values they espouse, with some accepting more individualist notions, and others orienting more toward collectivist values. Nevertheless, most English speaking countries tend to view the world from a relatively individualist perspective, while China tends to be more collectivist.* * * * This is the end of Paper 4 * * * * *Paper 5 ReadingPassage 1 Questions 30-35 (16 points)Chinese make a clear distinction between insiders and outsiders, and this distinction exists on all levels of interpersonal interaction. Insiders consist of people from two categories: automatic and selected. Automatic insiders include one’s parents, siblings, relatives, colleagues,and classmates, whereas selected ones are special relations that one has developed over time at work or elsewhere. For example, a person is considered an insider at work after he or she has developed a special relationship by helping others and sharing information with the others. The five common criteria of an insider are nice, trustworthy, caring, helpful, and empathetic.The distinction between an insider and an outsider provides specific rules of interaction in Chinese interpersonal relationships. Insiders often are treated differently from outsiders and a person with insider status often enjoys privileges and special treatment beyond an outsider’s comprehension. To illustrate, a Chinese person may go beyond his or her means to help an insider, but an outsider has to follow the rules. The insider-outsider distinction also involves moral implications. In the Chinese culture, moral judgments are not only cognitively but affectivity based. Moral stands tend to vary from one relationship to another.Family-centred “insider” relationships hav e two important implications for relationship development with strangers (i.e., outsiders). First, as King and Bond argue, the importance of family and the sense of dependency built up in the Chinese family system make it difficult todevelop personal relationships with strangers. In the Chinese culture, the transformation from a wal ren (outsider) to a zi ji ren (insider) involves an arduous and time-consuming process, because personal relationships often take a long time to develop. After relationships have been developed, however, they tend to stay very solid. As a result, in order to overcome the inherent difficulty in relationship development, intermediaries are widely used for social relational construction. Second,the Chinese and other collectivistic cultures tend to be particularistic in their utilization of value standards toward ingroups and outgroups. This particularistic principle of interpersonal relationships hinders interactions with outsiders because value standards applied to ingroups may not be readily adapted to outgroups, and most Chinese do not feel knowledgeable about dealing with outsiders.Answer the following questions according to the above text:30. Which of the following persons falls into the category of automatic insiders?a. your neighborb. your brotherc. your countrymand. a Chinese you meet in London31, According to the author, information – sharing is _________.a. a. a criterion of an insiderb. b. not a criterion of an insiderc. c. a way to develop the relation of an insiderd. d. a way to develop the relation of an automatic insider32. What example does the author give to show that insiders are treated differently from outsider?33. According to the author, what makes it difficult for a Chinese to develop a personal relationship with a stranger?34. According to the author, do Chinese apply the same value standards toward both ingroups and outgroups?35.How do Chinese value standards affect the interaction between Chinese and people from other cultures?Passage 2 Questions 36-43 (9 points)Face Saving in Chinese CultureM. Bond and Peter Lee人要脸,树要皮–- A man needs face like a tree needs its bark.. there are many such expressions about face in Chinese folk wisdom which underscore its importance in the subjective culture of the Chinese. In a seminal paper Hu collected many of these sayings, grouping them into one of two categories. According to her analysisthere are two basic categories of face in Chinese culture, lian and mianzi. Mianzi “stands for the kind of prestige that is emphasized in this country (America): a reputation achieved through getting on in life, through success and ostentation. Lian, on the other hand, “represents the confidence of society in the integrity of a person’s moral character. The loss of lian makes it impossible for him to function properly within the community”. This linguistic difference reflects the difference in the conditions under which the two types of face are gained and lost.Western analyses of face do not distinguish between these two aspects of face, although the distinction can be easily fitted in. The classic discussion in Western social science is that of Goffman. He defined the term “face” as “the positive social value a person effectively claims for himself by the position others assume he has taken during a particular contact”. Goffman argues tha t in any social contact each person communicates his view of the situation, of the other participants, and most importantly, of himself through his verbal and nonverbal acts.Contacts flow smoothly as long as everybody’s claim to face is supported by the things they do during the interaction. Sometimes, however, people may secretly try to undermine a person’s claim to face.The interaction then breaks down, as all participants of the interaction become uncomfortable, and nervous. The person whose face has been lost will, in addition, feel ashamed and embarrassed. At this point the terms of the interaction need to be reconstructed before the contact can again proceed smoothly.Mark the following statements True/False/Not Given according to the information provided in the text.Write T, or F, or NG on your answer sheet in the spaces provided for questions.36. Chinese folk wisdom has little to say about face.37. Many expressions about face can be divided into two basic categories.38. Chinese mianzi is equivalent to prestige in America.39. If a Chinese has lian, it means that he has no integrity in his moral character.40. The distinction between the Chinese notions of mianzi and lian cannot be made in the Western culture.41. According to Goffman, loss of face makes one lose the support of the community.42. If face is not supported by the deeds, the interaction will not gosmoothly.43. If someone’s face is lost, his opponent will be pleased.44. Differences in notions of face threaten cross –cultural communication.* * * * * This is the end of the Test * * * * *。
跨文化交际能力测试问卷

跨文化交际能力测试问卷您的性别是_______。
您的专业是_______。
一、交际知识(15题)请将适当的选项填在题后的横线上。
1.中国的四大发明中,发明时间最早的是_______。
A.司南B. 造纸C. 活字印刷术D. 火药2.美国的国庆日是_______。
A.《独立宣言》签署的日子B.英国军队向美利坚大陆军投降的日子C.美国宪法签署的日子D.大陆会议召开的日子3.巧克力彩蛋对下列哪个节日最具特殊意义?A.万圣节B. 圣诞节C. 复活节D. 感恩节4.英国的国家元首是_______。
A.国王(king or queen)B. 总统(president)B.首相(prime minister)D. 总督(governor)5.你的外国朋友瑞恩生于1983年8月。
按照中国的属相,他应该属_______。
A.鸡B. 狗C. 猪D. 鼠6. 美国“三权分立”的“三权”指的是_______。
A. 立法权、行政权、司法权B. 豁免权、终审权、仲裁权C. 军事权、行政权、立法权D. 司法权、军事权、立法权7. 美国的法定节日“感恩节”(thanksgiving)是_______。
A. 十月的第四个星期四B. 十月的第三个星期四C. 十一月的第四个星期四D. 十一月的第三个星期四8 在美国曾风靡一时上网肥皂剧《老友记》中,罗斯和莫卡妮是什么关系?A. 情人B. 父女C. 兄妹D. 夫妻9. 当你听说你的美国朋友感冒了,你最好对他说:A. Sorry to hear that, hope you get better soon.B. Really? You need a doctor.C. Oh no, you should get some medicine.D. Oh, that’s too bad. Drink more water. That would be good to you.10. 在跨文化交际中,外国人最不在意的可能是_______。
跨文化交际能力单元测试

跨文化交际能力单元测试1. 介绍跨文化交际是指在不同文化背景下进行有效沟通和交流的能力。
对于有此能力的个人来说,他们能够理解并尊重不同文化间的差异,并且能够适应并解决可能出现的交际问题。
本文将为您提供一份跨文化交际能力的单元测试,帮助您评估自己在这方面的表现。
2. 背景知识在进行跨文化交际时,了解和了解对方的文化背景是至关重要的。
在下面的问题中,请根据您的知识和经验选择正确的答案。
2.1 哪个国家的人用餐时不使用刀和叉?A. 美国B. 英国C. 中国D. 印度2.2 在哪个国家,当你喜欢被邀请到一个人家时,你必须拒绝邀请三次才能表示你真的愿意去?A. 巴西B. 日本C. 法国D. 墨西哥2.3 在哪个国家,直接询问他人的婚姻状况是很常见的?A. 美国B. 印度C. 俄罗斯D. 韩国3. 场景分析以下是一些跨文化交际中可能出现的场景。
请根据每个场景选择最佳的回应。
3.1 当你和一个来自日本的商务伙伴会面时,他们给你一份名片,你应该:A. 立即放入口袋B. 点头示意感谢并放在桌上C. 把名片放在袋子里3.2 当你在与一个巴西人交流时,你应该:A. 直接开始谈论工作事务B. 先进行一些轻松的聊天C. 点头示意以示尊重并直接开始工作3.3 当你在与一个中东人进行商务交流时,你应该注意:A. 避免直接触摸对方B. 不要说出关于对方家庭或财富的问题C. 尽量用简短的话语进行交流4. 总结跨文化交际能力对于在全球化时代成功地与人交流和合作至关重要。
通过了解不同文化之间的差异并学会适应,我们可以打破障碍,建立长久的合作关系。
通过这个单元测试,您可以评估自己在跨文化交际能力方面的水平,并找出您的优势和需要改进的地方。
5. 答案2.1 C2.2 B2.3 B3.1 B3.2 B3.3 A。
《跨文化交际》题集

《跨文化交际》题集一、选择题(每题10分,共100分)1.跨文化交际主要研究的是:A. 不同国家之间的政治关系B. 不同文化背景的人们之间的交流与互动C. 国际经济的合作与发展D. 全球气候变化的影响2.在跨文化交际中,哪种行为可能被视为不尊重他人?A. 直视对方的眼睛以示真诚B. 在交谈中频繁点头表示赞同C. 在未经允许的情况下触摸他人的头部D. 礼貌地询问对方的个人生活3.“高语境文化”与“低语境文化”的区别在于:A. 沟通中直接信息的多少B. 人们使用语言的频率C. 社会习俗的复杂性D. 对时间的重视程度4.下列哪项不属于非言语交际的形式?A. 肢体语言B. 面部表情C. 语音语调D. 书面文字5.在一些文化中,沉默可能被视为:A. 同意的标志B. 思考的表示C. 不尊重的行为D. 沟通的一种方式6.“文化休克”通常发生在:A. 一个人长时间处于自己的文化中B. 一个人初次接触并适应新的文化环境时C. 一个人对某种文化有深入了解之后D. 一个人在不同文化之间频繁切换时7.下列哪项是跨文化交际中常见的挑战?A. 语言障碍B. 价值观差异C. 沟通风格的不同D. 以上都是8.在一些文化中,时间被视为一种:A. 可以随意支配的资源B. 必须严格遵守的规则C. 可以用来建立社会关系的工具D. 以上都有可能是,取决于具体的文化9.“面子”在跨文化交际中是一个重要的概念,它通常指的是:A. 一个人的社会地位B. 一个人的自尊心和荣誉感C. 一个人在外貌上的吸引力D. 一个人在经济上的实力10.下列哪项不是促进跨文化交际有效性的策略?A. 增强文化意识B. 发展跨文化沟通技巧C. 避免与不同文化背景的人交往D. 尊重并适应不同的文化习俗二、填空题(每题10分,共50分)1.在跨文化交际中,__________是指由于文化差异而导致的沟通障碍或误解。
2.__________文化强调直接、明确的沟通方式,而__________文化则更注重含蓄和间接的表达。
跨文化交流考试试题及答案

跨文化交流考试试题及答案一、选择题1. 跨文化交流的定义是:A. 不同文化之间的交流B. 跨越地域界限的交流C. 多种交流方式的选择D. 不同语言之间的交流答案:A. 不同文化之间的交流2. 跨文化交流中最重要的因素是:A. 语言能力B. 文化背景C. 社交技巧D. 沟通方式答案:B. 文化背景3. 跨文化交流的挑战包括以下哪些?A. 语言障碍B. 文化差异C. 社交礼仪D. 打破隔阂答案:A. 语言障碍、B. 文化差异4. 在跨文化交流中,以下哪些行为是不恰当的?A. 尊重对方的文化习惯B. 使用简单明了的语言表达C. 批评对方的文化观念D. 遵守当地的社交礼仪答案:C. 批评对方的文化观念5. 跨文化交流的好处包括:A. 增进文化理解B. 缩小文化差异C. 促进国际合作D. 创造更多商机答案:A. 增进文化理解、C. 促进国际合作、D. 创造更多商机二、问答题1. 请简要说明跨文化交流的意义和价值。
跨文化交流具有重要的意义和价值。
首先,它可以增进不同文化之间的理解和尊重,消除误解和偏见,促进友好合作关系的建立。
其次,跨文化交流可以促进文化的多元发展和融合,丰富人们的思想和观念。
此外,跨文化交流有助于拓展商务和经济合作的机会,加强国际间的互利互惠关系。
总之,跨文化交流对于推动全球化进程、促进世界和平与繁荣具有重要的作用。
2. 请列举三种跨文化交流中常见的误解和解决方法。
常见误解:a. 语言障碍:不同语言之间存在的语言障碍常导致误解,解决办法可以是提前学习对方的语言,或者借助翻译工具和专业人士进行沟通。
b. 礼仪差异:不同文化间存在的社交礼仪差异容易导致误解,解决办法是提前了解对方的文化礼仪,尊重对方的习惯,并在交流中保持开放和灵活的态度。
c. 价值观冲突:不同文化之间的价值观存在差异,可能导致观念冲突和摩擦。
解决办法是理解对方的文化背景,尊重差异,以合作和共同利益为出发点,寻求共识和妥善处理分歧。
跨文化交际专业试题及答案

跨文化交际专业试题及答案一、选择题1. 跨文化交际中,以下哪个行为最可能被视为不礼貌?A. 直接注视对方B. 握手C. 鞠躬D. 保持微笑答案:A2. 在美国,人们通常在什么情况下会使用“please”?A. 要求别人做事B. 表达感谢C. 表达歉意D. 表达同意答案:A3. 在日本,以下哪种行为被认为是尊重的表现?A. 直接进入别人的办公室B. 敲门并等待允许C. 未经允许就坐下D. 直接打断别人说话答案:B4. 在阿拉伯文化中,握手时通常不包括以下哪个动作?A. 用右手B. 保持眼神接触C. 持续时间较长D. 同时用左手触碰对方答案:D5. 在中国文化中,赠送礼物时以下哪个行为是不恰当的?A. 包装礼物B. 赠送钟表C. 赠送书籍D. 赠送鲜花答案:B二、简答题1. 描述跨文化交际中非言语交流的重要性。
答案:非言语交流在跨文化交际中起着至关重要的作用,因为它可以传达情感、态度和文化背景。
非言语交流包括肢体语言、面部表情、眼神交流、声音的音调和节奏等。
不同的文化对这些非言语信号有不同的解读,因此理解和正确使用非言语交流对于跨文化沟通的成功至关重要。
2. 解释文化冲击是什么,并给出一个例子。
答案:文化冲击是指一个人在进入一个新文化环境时,由于文化差异而经历的心理和情感上的困惑、焦虑和不适。
例如,一个习惯于个人主义文化的西方人,当他第一次来到一个强调集体主义的亚洲国家时,可能会对那里的团队合作和群体决策感到不适应,从而经历文化冲击。
三、论述题1. 论述在国际商务环境中,了解和尊重不同文化的重要性。
答案:在国际商务环境中,了解和尊重不同文化对于建立和维护商业关系至关重要。
首先,了解不同文化可以帮助我们更好地理解商业伙伴的行为和期望,从而避免误解和冲突。
其次,尊重文化差异可以展示我们的开放性和包容性,这有助于建立信任和尊重,是长期合作关系的基石。
此外,跨文化交际能力也是全球化时代商务人士的重要技能,能够帮助企业在多元文化市场中取得成功。
- 1、下载文档前请自行甄别文档内容的完整性,平台不提供额外的编辑、内容补充、找答案等附加服务。
- 2、"仅部分预览"的文档,不可在线预览部分如存在完整性等问题,可反馈申请退款(可完整预览的文档不适用该条件!)。
- 3、如文档侵犯您的权益,请联系客服反馈,我们会尽快为您处理(人工客服工作时间:9:00-18:30)。
跨文化交际自测试题第一套考试方式:开卷()闭卷(√)共页Part One Multiple Choice (30%)Directions:For each problem in this part, you are presented with one situation with four utterances underneath. Read the description on each situation with the utterances and decide which is/are the appropriate utterance(s) in that situation where communication is done in English.1. What would you respond to the teacher’s greeting at the beginning of an English class: “Good morning, everyone!”a. “Good morning, teacher!”b. “Good morning!”c. “Teacher!”d. “Morning!”2. One day, when an American lady accidentally bumped into Wei Lin. Lady: “I’m terribly sorry.” Wei:a. “It doesn’t matter.”b. “Never mind.”c. “That’s all right.”d. “Don’t worry.”3. At a bus stop. Man: “Excuse me, do you know which bus to catch for London Road, please?”Woman: “Sorry, I’ve no idea.”Man: a. “It doesn’t matter.”b. “Oh.”c. “Never mind.”d. “Thank you.”4. You have spent an afternoon with your foreign teacher, Mr. Good. You have just got to go.Mr. G ood: “Do drop around and visit us some time.” You:a. “Yes, of course, if I’m free.”b. “I will come anytime, if you like.”c. “Thank you. I will come at 7 p.m. on Monday.”d. “Thank you, I will.”5. Joyce is talking to her friend, Brenda.Joyce: “I wonder if you’d mind posting this letter for me on your way home, Brenda?”Brenda: a. “You’re welcome.”b. “I don’t care.”c. “I don’t mind.”d. “Yes, sure.”6. In a Factory, Li, the guide, is interpreting for a group of foreign guests. When they have finished visiting one workshop, he would like the group to follow him to the next workshop. He says:a. “This way, please.”b. “Come here!”c. “Follow me!”d. “Move on!”7. Li had something to tell the manager, Mr. Smith, so he went to his place, entering the room and said:a. “You’re not busy, I hope.”b. “Got a minute?”c. “Can I have a word with you, Mr. Smith?”d. “I’m terribly sorry to trouble you, Mr. Smith.”8. Suppose you are at the home of your English teacher, Mr. Savior.Mr. Savior: “We are so glad to have you with us today.” You:a. “Thank you.”b. “I’m glad to be here.”c. “I want to see you long ago.”d. “I’ve bothered you too much.”9. Xiao Ma is an interpreter. One day a foreign visitor, Mr. Brown, talks to him.Mr. Brown: “Your English is quite fluent.”Ma: a. “Thank you. It is kind of you to say so.”b. “No, not at all.”c. “No, no, my English is poor.”d. “Oh, no. Far from that, I still have a long way to go.”10. Betty is a foreign student in China. She has met Peng Fei.Betty: “I was told that you won the 100-meter race in the all-city track meet this morning. Congratulations!” Peng: a. “I could have done better if it hadn’t been so cold.”b. “Just lucky.”c. “I can’t say I did well this morning.”d. “Thank you.”11. Which topic is more appropriate to discuss immediately after an introduction?a. Politicsb. Religionc. Marital statusd. Occupation12. Mr. Timms has arrived for a meeting, which, unfortunately, has been cancelled.Mrs. Banks: “I’m terribly sorry about not letting you know soone r, Mr. Timms, but unfortunately it was cancelled at the last minutes and there simply wasn’t enough time to inform everyone.”Mr. Timms: a. “Oh, don’t let it worry you, Mrs. Banks. I quite understand.”b. “Oh, It doesn’t matter, Mrs. Banks.”c. “Oh, that’s OK, Mrs. Banks. I understand.”d. “Oh, don’t worry about it, Mrs. Banks.”13. When introduced to an older professor or to a friend’s parents, what would you say?a. “Hi! Glad to see you.”b. “Hello” and bow.c. “Hello, it’s nice to meet you”, and then sh ake hands.d. “How are you?”14. On the way to the school cinema, Li saw Professor Blake walking to the cinema, too.a. “Good afternoon, Professor Blake!”b. “Are you going to the film?”c. “Where are you going?”d. “You’re going to the film, aren’t you?”15. When introducing yourself to someone you don’t know at a party, what would you say?a. “Hi, I’m_____________.”b. “Hi, I’d like to meet you.”c. “Maybe I introduce myself to you and at the same time I make your acquaintance.”d. “Hi, I’m _____________.Do you know many people here?”Part Two Case Analysis (50%)Directions:Based on the reading Confusion, write a letter to Wu Ying’s best friend at home, write an essay with 400-500 words, explaining Wu Ying’s present feelings and giving the friend some suggestions about how she can support Wu Ying while she is going through this difficult time.ConfusionWu Ying, an English major studying at a university in US, starts out confidently. She knows that her language skills are better than those of most Chinese studying abroad. At first everything is fine, but gradually she discovers that professors do not always present material in an organized way nor do they always speak clearly. Some are from other countries and speak English with a foreign accent; some talk into their chests; and others talk so fast that she cannot keep up. They expect her to read a whole book every week for each class! Several of her courses require her to write term papers longer than her graduation thesis. The library is so big and complex and lists so many resources on the assigned topics that she wonders how she will manage to do the necessary research.Wu Ying finds she cannot understand the group conversations of her native speaking classmates. Theyuse a lot of slang, make jokes she does not understand, and convey much of their meaning with subtle gestures she cannot decode. Some treat her kindly but like an incapable child; others expect her to know everything and feel and do as they do. The way they talk about “partying” fri ghtens her. They sometimes invite her to join in their social activities, but she has neither the time nor the money to participate.In the meantime she gets letters from her family and friends at home, expressing their pride and confidence in her. Her parents tell her to work hard and take care of her health. She is already studying more hours a day than anyone she knows. Fresh fruits and vegetables are so expensive and the food in the dining hall is so unappetizing. Why don’t they have street sellers here? She would like to cut costs by cooking for herself, but the local convenience store does not sell vegetables and it takes too long to get to the supermarket by bus.She is starting to doubt her ability and the wisdom of her decision to attend graduate school abroad.Ying writes to her parents, but what she tells them is not what she really feels.Part Three Reading Comprehension (20%)Directions:Read the following passage and answer the questions.The English, as a race, are very different from all other nationalities, including their closest neighbours, the French, Belgians and Dutch. It is claimed that living on an island separated from the rest of Europe has much to do with it. Whatever the reasons, it may be fairly stated that the Englishman has developed many attitudes and habits which distinguish him from other nationalities.Broadly speaking, the Englishman is a quiet, shy, reserved person who is fully relaxed only among people he knows well. In the presence of strangers or foreigners he often seems restrained, even embarrassed. You have only to witness a city train any morning or evening to see the truth of this. Serious-looking businessmen and women sit reading their newspapers or having a light sleep in a corner; no one speaks. In fact, to do so would seem most unusual. An Englishman, pretending to be giving advice to overseas visitors, once suggested, “On entering a railway carriage shake hands with all the passengers.” Needless to say, he was not being serious. There is an unwritten but clearly understood code of behaviour which, if broken, makes the person immediately suspect.In many parts of the world it is quite normal to show openly extremes of enthusiasm, emotion, excitement, etc. the Englishman is somewhat different. Of course, an Englishman feels no less deeply than any other nationality, but he tends to display his feelings far less. This is reflected in his use of language. Imagine a man commenting on the great beauty of a young girl. Whereas a more emotional man might desc ribe her as “an excellent jewel”, “extremely beautiful”, “precious”, the English man will flatly state “Um, she’s all right.” An Englishman who has seen a highly successful and enjoyable film recommends it to a friend by commenting, “It’s not bad, you know,” or on seeing very unusual scenery he might convey his pleasure by saying, “Nice, yes, very nice.”The overseas visitor must not be disappointed by this apparent lack of interest and involvement; he must realize that “all right”, “not bad” and “nice”, ve ry often have the sense of “first-class”, “excellent”, “beautiful”. This special use of language, particularly common in England, is known as restrained statement.Questions:1. What is your general impression of English people?2. What similarities and differences do you see in English people and Chinese people?跨文化交际自测试题第二套考试方式:开卷()闭卷(√)共页Part One Multiple ChoiceDirections:For each problem in this part, you are presented with one situation with four utterances underneath. Read the description on each situation with the utterances and decide which is/are the appropriate utterance(s) in that situation where communication is done in English.1. Jack phones Xiao Song’s office. Jack: “Hello, I’d like to speak to Song Hua, please.”Song: a. “I’m Song Hua.”b. “This is Song Hua speaking.”c. “This is me.”d. “It’s me here.”2. You’ve just been asked out to dinner but you don’t want to go with the person who invited you. You might say: a. “I don’t think so. I already have plans.”b. “No, I really don’t enjoy being with you.”c. “I’m dieting so I mustn’t go out to eat.”d. “Thanks a lot but I’m busy tonight.”3. Mr. Green’s secretary, Pat Kent, went to the airport to meet Mr. Barnes for her boss.Miss Kent: a. “Excuse me, would you be Mr. Barnes?”b. “Are you Mr. Barnes?”c. “You are Mr. Barnes, aren’t you?”d. “Excuse me, would you please tell me if you are Mr. Barnes?”4. Patrick is sitting in a car with some friends. He has just asked if anyone minds him smoking. One of the friends in the car, Gillian, is allergic to smoke. What would she say?a. “No, of course not.”b. “Can’t you stay without smoking?”c. “Would you mind if I said no, Patrick?”d. “It’s not OK.”5. Wu Hua had a question to ask his foreign teacher. H e went to Professor Black’s place. After he got the answer, he got up to leave. He said: a. “Well, that’s clear—thank you very much.”b. “Well, I’ve got to go now.”c. “Thank you for your time and help.”d. “I’m afraid I must go now.”6. Miss Wells has been late for school quite recently. After class, her teacher, Professor Thyme talks to her. Prof. T.: “Er... Miss Wells, I’m sorry to have to mention this, but could you possibly try to be a little earlier in the morning? This is the third time you’ve been late this week.”Miss Wells: a. “Oh, I’m awfully sorry, Prof. Thyme, but I really will try to be on time.”b. “Oh, dear! I’m sorry, Prof. Thyme.”c. “OK. I’m sure to come earlier next time.”d. “Please excuse me this time. I won’t be late next time.”7. A and B are neighbors.A: “My cat knocked over my new vase this morning.”B: a. “What a shame.”b. “A shame.”c. “Shame on you.”d. “Shame!”8 Mrs. Brown has been spending the afternoon with an acquaintance, Mrs. Sullivan. She has just got up togo. The hostess addresses her guest as follows: a. “Are you leaving yet?”b. “Are you leaving already?”c. “Aren’t you leaving yet?”d. “Aren’t you leaving already?”9. Your friend’s mother, Mrs. Keeler, asked if you would like something to eat. What would you sa y to refuse politely?a. “No, thank you. You are so kind.”b. “Oh, no. Mrs. Keeler.”c. “No, thanks. I’ve just had lunch.”d. “I’m full and have no room for any more.”10. Tom is talking to his schoolmate, David. Tom: “How did you do on the exam, David?”David: “I barely passed. I made a hopeless mess of it. I don’t know why did so poorly.”Tom: a. “Just try to forget about it.”b. “It doesn’t matter.”c. “Cheer up.”d. “It’s not worth worrying about. You’ll do better next time.”11. If your English teacher uses a Latin word you don’t know, you might say:a. “Please repeat.”b. “I am sorry. What did you say just now?”c. Nothing and pretend that you have understood.d. “I’m sorry, I didn’t understand what you said. Could you please repeat that last word?”12. Xiao Li works as a secretary in the International Computer Engineering Corporation. One day she worked very late. Her boss said to her, “Thanks a lot. You were a big help.” Xiao Li replies:a. “It’s my pleasure.”b. “Never mind.”c. “You’re welcome.”d. “Oh. It’s nothing.”13. One of your foreign friends gives you a gift. Friend: “Here is a little something for you. I hope that you like it.” You:a. “That’s very nice of you. Oh, that’s just what I want. Thanks a lot.”b. “Oh, you really shouldn’t have gone to the expense.”c. “No, no, I really can’t accept it.”d. “Oh. I have had such a thing already.”14. In London, you want to go to the Heathrow Airport by taxi, you say to the taxi man:a. “Excuse me, would you possibly take me to Heathrow Airport?”b. “Excuse me, would you mind taking me to Heathrow Airport?”c. “Heathrow airport, please.”d. “Would you please take me to Heathrow airport?”15. After visiting a scenic spot. Tourist: “Thank you very much for what you’ve done.” Tourist guide:a. “Not at all. It was the least I could do.”b. “Not at all. It’s my duty.”c. “It was my pleasure.”d. “Never mind.”Part Two Case AnalysisDirections:Based on the reading The Homecoming, write an essay with 400-500 words, explaining what actually makes Lan different or even disappointing from the expectations of her family members for the long-awaited homecoming? What could Lan or members of her family have done to make the visit more successful?The HomecomingHong, a college student from an ordinary family from one of the smaller cities in Jiangsu Province, was wild with joy when her older sister Lan told her she would return home for a two week visit after living in the US for six years, first as a student and now as an employee of a San Francisco company. Hong remembered allthe letters and phone calls from her sister and knew that Lan had been lonely in America.Even though Lan was only going to be home for two weeks, the whole family regarded this reunion as of prime importance. Lan, too, had been looking forward to returning home for years, but until now lack of funds, rules and regulations about visas and the demands of study and work had kept her away. Even though the expense was considerable, Hong, her parents and several other relatives traveled to Shanghai to meet Lan’s plane. Once they returned home, there was a big celebration as this was the Spring Festival season as well as Lan’s homecoming.Soon, however, everyone was not as happy as they had expected. Lan was impatient when her friends and acquaintances came to visit her one after another. They wanted her to tell them story after story about her life in the US. Lan also started to complain about life in China, finding fault with the streets, department stores and television programs, among other things.“Hone, how can you bear these freezing winter days in this cold house? Only one heater is not enough. Why don’t you buy three, one for each room? ” She asked as she walked restlessly from one room to the other shivering with cold. Hon g forced a smile and said, “We cannot afford that yet, as you surely know.” Lan said nothing more but a subtle look of disdain appeared on her face.Once while cooking with her mother in the kitchen, she became annoyed with the difficulties of preparin g a meal. She said, “My goodness. The water is unbearably cold. In every American home, you can make the tap water any temperature you want. I think you should try to make your life better.” The mother looked into her daughter’s disapproving eyes, said not hing and left the kitchen in a hurry to hide her tears.Lan’s mother and father insisted that Lan buy some small gifts for her old friends and former teachers or at least invite them to a restaurant for dinner. Every time they suggested this, Lan objec ted. “Why should I spend money on them? That’s my money. I earn it and spend it as I choose. In America no one is forced to spend their money to save face for the family.” As she raised her voice, Hong could hardly believe that she was the same person who had been so kind and considerate years before. What had become of her dear elder sister?What surprised Hong most, however, was when she heard her sister talking to her American boyfriend on the phone. She knew she should respect Lan’s privacy, but she could not resist peeping through the keyhole into the next room. Shivers ran down her spine as she saw and heard her sister weeping and revealing her suffering to that American man over the telephone.On the day Lan left, Hong had mixed feelings. She was sad because she felt she and Lan now belonged to two different worlds, but she was glad that Lan was able to return to her American life, as it was clear that she now preferred the US to home.When it was time to say good-bye, Lan was confused. She did not love her family or her motherland any less, so what went wrong?Part Three Reading ComprehensionDirections:Read the following passage and answer the questions.People learn to think, feel, believe, and act as they do because of the messages that have been communicated to them, and those messages all bear the stamp of culture. This omnipresent quality of culture leads Hall to conclude that “there is not one aspect of human life that is not touched and altered by culture”. In many ways, Hall is correct: culture is everything and everywhere. And more important, at least for our purposes, culture governs and defines the conditions and circumstances under which various messages may or may not be sent, noticed, or interpreted. Remember, we are not born knowing how to dress, what toys to play with, what to eat, which gods to worship, or how to spend our money and our time. Culture is both teacher and textbook. Culture plays a dominant role in our lives. When cultures differ, communication practices may also differ. In modern society different people communicate in different ways, as do people in different societies around the world; and the way people communicate is the way they live. It is their culture. Who talks with whom? How? And about what? These are questions of communication and culture. Communication and culture are inseparable.Because culture conditions us toward one particular mode of communication over another, it is imperative that we understand how culture operates as a first step toward improving intercultural communication.As was the case with communication, many definitions have been suggested for culture. They range fromall-encompassing (包容一切的) ones (“it is everything”) to narrower ones (“it is opera, art, and ballet”), but none of them seems to be able to tell us everything about culture. The following definitions are just some of the well-known ones.“Culture may be defined as what a society does and thinks.” (Sapir, 1921)“What really binds men together is their culture --- the ideas a nd the standards they have in common.” (R. Benedict, 1935)“Culture is man’s medium; there is not one aspect of human life that is not touched and altered by culture. This means personality, how people express themselves (including shows of emotions), the way they think, how they move, how problems are solved, how their cities are planned and laid out, how transportation systems function and are organized, as well as how economic and government systems are put together and function.” (Edward T. Hall, 1959)“A culture is a collection of beliefs, habits, living patterns, and behaviors which are held more or less in common by people who occupy particular geographic areas.” (D. Brown, 1978)Questions:1. How do you understand the statement “Culture is both teacher and textbook” ?2. Among the four definitions of culture mentioned in the passage, whose definition do you prefer? And why?跨文化交际自测试题第三套考试方式:开卷()闭卷(√)共页Part One Multiple ChoiceDirections: For each problem in this part, you are presented with one situation with four utterances underneath. Read the description on each situation with the utterances and decide which is/are the appropriate utterance(s) in that situation where communication is done in English.1. On the way home, a student addresses his cousin Li Ming in English:a. “Hello, cousin!”b. “Hello, Li Ming!”2. In the office of the English DepartmentAn English student studying in China is telephoning the secretary of the department.Jack: “Hello, I’d like to speak to Li Ming, please.”Song: a. “I’m Li Ming.”b. “This is me.”c. “Li Ming is speaking.”3. In the students’ dormitoryAndrew: “ Would you like to watch a football match?”Xiao Zhang: a. “I’d love to, but I’m busy at the moment.”b. “I haven’t finished my homework yet.”c. “ Excuse me, but I’m not free.”4. At a friend’s home in England. A Chinese student gives a birthday present to her English friend. Mary: “Thank you. It’s beautiful.”Xiao Zhao: a. “Really? Do you like it?”b. “Don’t mention it. It’s only a small thing.”c. “I’m glad you like it.”5. At a bus stopMan: Excuse me, do you know which bus goes to London Road, please?Woman: Sorry, I’ve no ideas.Man: a. It doesn’t matter.b. Oh.c. Thank you anyway.6. Joyce is talking to her friend, Brenda.Joyce: “Do you mind posting this letter for me on your way home, Brenda?”Brenda: a. You’re welcome.b. I don’t care.c. I don’t mind.d. No, not at all.7. In a factory, Li, the guide, is interpreting for a group of foreign guests. When they have finished visiting one workshop, he would like the group to follow him to the next workshop. He says:a. This way, please.b. Come here!c. Follow me!d. Move on!8. Li had something to tell the manager, Mr Smith. He went to his place, entered the room and said:a. You’re not busy, I hope.b. Got a minute?c. Can I have a word with, Mr Smith.d. I’m terribly sorry to trouble you, Mr.Smith.9. You’re visiting a new British friend. His house is very beautiful. Do you _______a. tell him how beautiful it is ?b. ask how much it costs?c. ask if he’ll take you round every room?10. You’ve arranged to meet a friend at 2pm. But you missed the train and you know you’ll be at least two hours late. Do you ________a. decide not to meet your friend, and phone him the next day?b. phone him, apologize and tell him you’ll be late?c. decide not to phone, and just arrive late?11. A British friend is having dinner at your house. His plate is empty. You offer him more food and he says no. Do you ___a. keep offering until he says yes?b. just put the food on his plate without asking again?c. offer once more, then give up if he says no?12. You’re at a party and have just been introduced to someone. While you are talking, he mentions that his wife is not at the party. Do you ________a. ask where his wife is?b. change the subject?c. ask if he gets on well with his wife?13. You’re in a railway carriage. A stranger is sitting beside you. It’s very hot and you’d like the window open. Do you ___a. open it without asking the other person?b. ask the other person to open the window?c. ask the other person if you can open the window?14. Mrs. Li has been having lunch with Mrs. Sullivan. Mrs. Li has just explained that she has to leave.a. Do you really have to go, Mrs.Li? Couldn’t you at least stay for another cup of coffee?b. Oh, no, you can’t.c. Oh come on. You’ve got time for one more cup of coffee, surely?d. Well, it’s still early. There’s no hurry.15. You’ve just been asked out to dinner but you don’t want to go with the person wh o invited you. You might say: a. I don’t think so. I already have plans.b. No, I really don’t enjoy being with you.c. I’m dieting so I mustn’t go out to eat.d. Thanks a lot, but I’m busy tonight.Part Two Case AnalysisDirections:Based on the reading Dinner with friends, write an essay with 400-500 words, explaining the differences in food culture contributing to the communication difficulties. What advice can you give to both couples to help them further their friendship?Dinner with FriendsJanice is a young American engineer working for a manufacturing joint venture near Nanjing. She and her husband George, who is teaching English at a university, are learning Chinese and enjoying their new life. They have been eager to get to know Chinese peopl e better so were pleased when Liu Ling, Janice’s young co-worker invited them to her home for dinner.When Janice and George arrived, Ling introduced them to her husband Yang Feng, asked them to sit down at a table containing 8 plates of various cold dishes, served them tea and then disappeared with her husband into the kitchen. After a few minutes Ling came back and added water to their tea. Janice offered to help in the kitchen but Ling said she didn’t need help. She invited the couple to look at thei r new CD player and their color TV and then disappeared again.A half-hour later she came back and sat down and the three began to eat. Yang Feng came in from time to time to put dish after hot dish on the table. Most of the food was wonderful but neither George nor Janice could eat the fatty pork in pepper sauce or the sea cucumbers, and there was much more than they could eat. They kept wishing Yang Feng would sit down so they could talk to him. Finally he did sit down to eat a bit, but quickly turned on the TV to show them all its high tech features. Soon it was time to go home.George and Janice felt slightly depressed by this experience, but returned the invitation two weeks later. They decided to make a nice American meal and felt lucky to find olives, tomato juice, crackers and even some cheese in the hotel shops. They put these out as appetizers. For the main course they prepared spaghetti and a salad with dressing made from oil, vinegar and some spices they found in the market.When Liu Ling and Yang Feng arrived they were impressed by the apartment and asked the price of the TV, video player, vacuum cleaner and other things. Janice politely refused to answer their questions. They took small tastes of the appetizers and seemed surprised when both George and Janice sat down with them. They ate only a little spaghetti and did not finish the salad on their plates. George urged them to eat more but they refused and looked around expectantly. Janice and George talked about their families and jobs and asked the Chinese couple about theirs. After a while, George cleaned the table and served coffee and pastries. Yang Feng and Ling each put four spoons of sugar into their coffee but did not drink much of it and ate only a bite or two of pastry.Af ter they left, George said that at least they had a chance to talk, but Janice was upset. “We left their place so full that we couldn’t walk and they’re going to have to eat again when they get home. What went wrong?”Part Three Reading ComprehensionDirections:Read the following passage and answer the questions.Can A Chinese Young Lady Become An American Woman?Environments significantly influence one’s cognition, effect, and behavior. One feels the impact of the different culture especially when one comes into a foreign country. Shen-Lan, who is from Taiwan, was satisfied for her first twenty-five years of life because she was surrounded by the people who have loved her and whom she has loved. Her friends used to ask her why she looked very happy all time. Even though her parents limited her behavior or activities because of social bias, she accepted those controls because she understood her parents really loved her. Also, her parents did everything for her, such as taking care of her, cooking for her and making decisions for her. She complied with what her parents expected. She had never left home before she came to America. When she came to America, culture shock obviously influenced her self-concept, self-esteem, and self-presentation.In Chinese culture, she was taught to be interdependent. She had to care not only about herself but also about the people who were around her, for example parents, siblings, and friends, even neighbors. However, in American society, she noticed that everyone was very independent, and minded his or her own business, and nobody cared about one another. Because she did not want to get hurt, she knew that she had to make some changes. In her self-concept, she changed her interdependent view to an independent view.Using a different language, the major reason for culture shock, really injured her self-esteem. Shen-Lan graduated from a well-known university in Taiwan, and she felt proud of that. When she came to America, she was supposed to be good at English, but she was not. After this realization, she tried to study hard in English to match her standards. However, she had studied English for one year, yet she did not improve greatly. She lacked self-confidence to speak English, so her self-esteem decreased.The change in self-concept and self-esteem was reflected in her self-presentation. Because Shen-Lan wanted。