中等职业学校英语国赛情景描述---导游类

合集下载

3.2019山东省赛导游服务赛项英语口语测试题库

3.2019山东省赛导游服务赛项英语口语测试题库

2019年山东省职业院校技能大赛导游服务赛项——导游英语口语测试题库Dialogue 1Perform as a tour guide to welcome your tour group from Australia at the airport. When meeting the group, you need to check with the tour leader Mr. Grant to make sure this group is what you are expected to take. Your dialogue with the tour leader will include the following parts:A. Greeting;B. Check the group’s information;C. Introduce yourself, your company and extend your welcome;D. Inquire details concerned.Dialogue 2As a local guide, you are on the way to Taishan Mountain. The tourists want to know more about it. Make a dialogue with them. Your dialogue will include the following points:A. Introduce the significance of Taishan Mountain;B. Introduce the main scenic spots in Taishan Mountain;C. Answer relevant questions;D. Give safe precautions.Dialogue 3Perform as the tour guide, you were stuck in the traffic jam when you went to the airport to pick up a tour group. The tourists have been waiting for a long time when you get there and they are full of grumbles. Please make a dialogue with them to deal with the complaints. Your dialogue will include the following points:A. Make an apology.B. Explain the reasons for being late.C. Give some solutions.Dialogue 4Suppose you are a tour guide, after picking up your group at the airport, you find that a guest lost one piece of his luggage and looks very anxious. You try to help him get it back. Your dialogue with the guest will include the following points:A. Soothe the guest and tell him to prepare the boarding pass and luggage tag.B. Ask for the details about the luggage: size, color, material, etc...C. Contact the concerned department of the airport for luggage loss procedures Dialogue 5Act as a local guide. Now, you are taking a tour group of 20 tourists from the airport to the hotel. You are talking with them when the coach is about to start. Your dialogue will include the following points:A. Introduce yourself, your travel agency and the driver.B. Give a brief introduction to the city and the hotel.C. Answer some questions asked by the guests.Dialogue 6Suppose you are a tour guide. You approach the front office of Shandong Hotel to check in for your tour group. Your dialogue will include the following points:A. Tell receptionist who you are.B. Check in for your tour group of 20 tourists.C. Ask for bellman to carry the luggage.D.Tell the front office the time of morning call.Dialogue 7Perform as a local guide. After arriving at the hotel with your group, you need to advise the necessary information and answer some questions of the tourists. Your dialogue with the tourists will include the following points:A. Introduce the facilities of the hotel.B. Introduce the precautions for staying in the room, especially the storage of valuables, the emergency exit and safe escape route of the hotel.C. Introduce the time, place and dining form of the tour group's dinner today. Dialogue 8Suppose you are the tour guide and you are leading your tour group to their rooms. But one of the tour group members is not satisfied with his room because the shower inside the bathroom is broken and the window cannot be opened. Your dialogue will include the following points:A. Apologize for the inconvenience.B. Ask the guest for the reasons of dissatisfaction.C. Promise to talk with the hotel manager and change the room if it is available. Dialogue 9Perform as a local tour guide to verify the itinerary with Mr. Smith, the tour leader after assigning the rooms. You find that there are two more tourist attractions in his tour plan. Mr. Smith insists that the trip should be arranged according to his plan. Your dialogue will include the following points:A. Apologize to Mr. Smith for the mistake.B. Reconfirm the itinerary with the travel agency and find out the reason for the mistake.C. Offer the possible solutions as well as the compensations.Dialogue 10As a local guide, you are discussing the itinerary with the tour escort, Mr. Smith. Due to the influence of the typhoon, all outdoor scenic spots will be closed tomorrow. Your dialogue will include the following points:A. Apologize to Mr. Smith for the inconvenience.B. Explain the reason to Mr. Smith and ask him to appease the tourists.C. Offer the possible solutions as well as compensations.Dialogue 11As a local tour guide, you are talking about the itinerary with the tour escort, Mr. Smith. Your dialogue will include the following points:A. Ask Mr. Smith for the tourists’ expectation of the tour in the city.B. Briefly introduce some famous tourism attractions in the city.C. Give some suggestions about the tour arrangement.Dialogue 12As a tour escort, after discussing the tour with the local tour guide, you are explaining schedule of tomorrow to your tour group at the end of the dinner. Your dialogue will include the following points:A. Tell the tourists the itinerary of tomorrow.B. Tell the tourists the departure time and return time.C. Tell the tourists the time of morning call.D. Tell the tourists to go to bed early this evening and be on time tomorrow morning. Dialogue 13Act as a local tour guide. It is the first meal time. When ten dishes with a soup as stipulated in the contract are served, two tourists tell you that they are Buddhist and ask Mr. Wang to arrange vegetarian meal for them. They say they mentioned this when they signed up for the tour. Make a dialogue with them. Your dialogue will include the following points:A. Tell the tourists that you will confirm it with the travel agency.B. Apologize for the mistake.C. Offer solutions.Dialogue 14One of your guests wants to know something about Chinese cuisine, especially Shandong cuisine. Act as a local tour guide and make a dialogue with him. Your dialogue will include the following points:A. Introduce some classical Chinese cuisine and Shandong cuisine.B. Introduce some special dishes.C. Recommend some restaurants.Dialogue 15As a local tour guide, you are on the way to Confucius Temple. The guests are very interested in it. Make a dialogue with him. Your dialogue will include the following points:A. Introduce the importance of Confucius in Chinese history.B. Give a brief introduction to Confucius temple.C. Answer some relevant questions.Dialogue 16The tourist is interested in Chinese paper-cut and wants to learn the art of paper-cutting on the free Day. As a tour guide, please introduce Chinese paper-cut to the guest. Your dialogue will include the following points:A. Introduce the history and main features of Chinese paper-cut.B. Introduce some places where the tourist can learn the art of paper-cutting.C. Answer the relevant questions.Dialogue 17Perform as a local guide in Jinan. Your guests want to taste some local snacks and ask for your advice. Make a dialogue with them. Your dialogue will include the following points:A. Introduce some representative local snacks.B. Recommend the guests where to have the genuine snacks in Jinan.C. Tell the guests to pay attention to food hygiene.Dialogue 18A member of an inbound group asks to cancel his journey for an emergency at home. Act as the local guide to make a dialogue with him. Your dialogue will include the following points:A. Ask for the reasons for cancellation.B. Soothe the tourist.C. Tell him how to deal with relevant fees.D. Offer help for his leaving.Dialogue 19Suppose you are the tour guide, you are leading a 26-member tour group to Mengshan Mountain. An old couple request to stay out of the mountain-climbing program. Your dialogue will include the following points:A. Get to know the reasons and show your understanding.B. Give them some precautions, and grant their request.C. Make clear the meeting place, time, the bus number, your phone number, etc... Dialogue 20Perform as a tour guide taking a group to the seashore of Qingdao. Make sightseeing precautions before the group begins the tour. Make a dialogue with the tourists. Your dialogue will include the following points:A. Remind the tourists of things to take with them.B. Give advice about how to relax and enjoy themselves on the seashore.C. Forbid any swimming without permission.D. Tell the group the time of gathering.Perform as a tour guide. Today is a free day, and one of your tourists wants you to go shopping with her. But you have already had an appointment. Your dialogue with the tourist will include the following parts:A. Explain the reasons why you cannot go with her.B. Introduce some local products and write down the name of the stores.C. Remind her of coming back earlier.Dialogue 22Suppose you are a tour leader. Some tourists would like to watch the performance of Qingdao City Light Show in the evening. Your dialogue will include the following points:A. Introduce Qingdao City Light Show to these tourists.B. Suggest that they should go there by taxi. It is about half an hour to drive from the hotel to the Light Show.C. Suggest that they use Didi Car-hailing app to rent a car and go back to the hotel after the Light Show.Dialogue 23As a local guide, you are heading for Taierzhuang Ancient Town with the tour group. However, you find that two members are not present when you do the nose count. Some tourists tell you that the two tourists would rather stay at the hotel. You have a conversation with the tour escort, Mr. Smith. Your dialogue will include the following points:A. Ask him if he has already known it.B. Reach an agreement with him about how to deal with the two tourists.C. Make a good arrangement for the two guests.Dialogue 24As the local guide, you are on the way to the Penglai Pavilion when a tourist suddenly faints and falls to the floor. After briefly checking the tourist, you have a conversation with Mr. Smith, the tour escort. Your dialogue will include the following points:A. Tell him the symptoms are quite like those of a heart attack.B. Tell him that you have to stop the coach and call an ambulance.C. Ask him to give you a hand to comfort the group.Dialogue 25An American tourist loses his passport while the group is doing sightseeing. Act as the local guide to make a dialogue with him. Your dialogue will include the following points:A. Offer the solutions to the tourist for the loss.B. Ask for photos for a new passport.C. Tell the tourist to declare the loss.D. Tell the tourist he should cover the extra expense himself.Act as a local guide .You receive a call from a tourist who gets a serious headache and a sore throat after registration. You rush to his room and make a dialogue with him with the following points:A. Inquire about the symptom.B. Help him to get some medicine at the clinic in the hotel.C. Tell him to pay the medical expenses himself.D. Persuade him to stay in the hotel, and arrange the meal for him.Dialogue 27Suppose you are the local guide and one of your guests tells you angrily that his diamond necklace is lost in the room. Your dialogue will include the following points:A. Soothe the guest.B. Inquire the details, including the color, the size of the diamond necklace, etc...C. Offer solutions.D. Tell the tourist the hotel regulations of the valuables again.Dialogue 28Suppose you are the tour guide, two foreign tourists tell you that they get in touch with their long lost friends and want to invite them to take part in the activities of the tour group. Your dialogue will include the following points:A. Figure out the identities of the guests’ friends.B. Tell them that you’ll have to get the permission of the tour leader and other tourists first.C. Tell them to get their friends’ ID Cards and travel fee ready.Dialogue 29Act as a local guide. You are taking a tour group in Shandong province during the spring festival. The tourists are interested in Chinese cultures such as Wushu, the spring festival. Your dialogue will include the following points:A. Give a brief introduction to Wushu, such as Taijiquan.B. Give a brief introduction to the customs of the spring festival.C. Answer some questions asked by the tourists.Dialogue 30A tour group is now on the way to the Qingdao airport. Perform as the tour guide to give a farewell speech to the tour group. Your dialogue will include the following points:A. Review the whole tour process and thank the guests for their good cooperation.B. Ask the tourists for some advice.C. Make an apology to the tourists for anything unsatisfied during the trip.D. Give the best wishes to them.。

全国职业院校技能大赛英语口语上海市

全国职业院校技能大赛英语口语上海市

全国职业院校技能大赛英语口语上海市:挑战与机遇并存**The National Vocational School Skills Competition English Speaking Event in Shanghai: A Blend of Challenges and Opportunities**In the bustling city of Shanghai, the National Vocational School Skills Competition English Speaking Event has become a hotbed of excitement and intense competition. This prestigious competition not only showcases the talents of vocational students from across the country but also acts as a platform for them to hone their language skills and expand their horizons.The competition, which attracts thousands of participants each year, is a testament to the growing importance of English proficiency in today's globalized world. With the rapid development of technology and the increasing interconnectedness of nations, effective communication in English has become a crucial skill for young professionals. The National Vocational School Skills Competition recognizes this trend and aims to equipstudents with the necessary language tools to succeed in the international arena.The competition in Shanghai is particularly noteworthy, as it takes place in one of the most international citiesin China. The city's vibrant culture and economic prowess have made it a hub for international trade and business, attracting a diverse range of people from around the world. This diverse environment provides an ideal setting for vocational students to practice their English-speaking skills in real-world scenarios, preparing them for future career opportunities in the global market.The competition itself is a rigorous test of the participants' language proficiency, communication skills, and adaptability. During the event, students are required to deliver speeches, participate in debates, and engage in interactive role-plays that simulate real-life work scenarios. These challenges not only test the students' linguistic abilities but also their ability to thinkquickly and creatively in English.The judges, who are typically industry experts and professors from top universities, evaluate the participantsbased on their pronunciation, fluency, grammar, vocabulary, and content. They also assess the students' ability to express themselves clearly and confidently in English, as well as their ability to understand and respond to questions and comments from their peers and judges.The competition, while challenging, also presents an array of opportunities for the participants. It provides a platform for them to showcase their talents and skills to a wider audience, which can lead to future job opportunities and collaborations. Moreover, the exposure to different cultures and perspectives during the competition helps broaden the students' horizons and enhances their cross-cultural communication skills.For schools and teachers, the competition serves as a valuable opportunity to assess the English proficiency of their students and identify areas for improvement. It also provides a platform for teachers to share their experiences and strategies for effective language teaching, which can lead to better teaching practices and improved student outcomes.In conclusion, the National Vocational School Skills Competition English Speaking Event in Shanghai is not justa competition; it's an exciting journey that combines challenges and opportunities. It prepares vocational students for the globalized world, equips them with the necessary language tools, and opens up a world of possibilities for their future careers. As the competition continues to grow and evolve, so do the opportunities for vocational students to shine and make a mark in the global arena.**全国职业院校技能大赛英语口语上海市:挑战与机遇并存** 在上海举办的全国职业院校技能大赛英语口语赛事,已成为激动人心、竞争激烈的舞台。

讲解比赛情景英文作文模板

讲解比赛情景英文作文模板

讲解比赛情景英文作文模板英文回答:Describe a Game。

Introduction:In the realm of human entertainment, games hold a captivating allure. They offer an escape from reality, providing challenges, entertainment, and an opportunity for social interaction. Whether it's a thrilling battle in a virtual arena or a classic board game shared with loved ones, describing a game requires a keen eye for detail and a vivid imagination. This guide will provide a comprehensive template for crafting a captivating description of a game, ensuring that its unique elements and immersive qualities come to life on the page.Step 1: Establish the Setting。

Begin by setting the stage for the game. Describe the time and place where it takes place. Is it a sprawling fantasy world filled with mythical creatures or a cozy living room on a cold winter's night? The setting should provide a clear context for the game, helping the reader visualize its surroundings.Step 2: Introduce the Game。

你是一名导游介绍一下敦煌英语作文

你是一名导游介绍一下敦煌英语作文

你是一名导游介绍一下敦煌英语作文全文共3篇示例,供读者参考篇1Welcome, everyone! My name is Lily and I'll be your student tour guide today as we explore the incredible ancient city of Dunhuang. Let me take you on a journey through this crossroads of civilizations on the ancient Silk Road.To start, let's talk about the location of Dunhuang. It sits in the northwest of China, in the Gansu province, right smack in the middle of the harsh Gobi Desert. You might be wondering, why was such an important city built in the desert? Well, Dunhuang was a vital oasis stop for traders, monks, soldiers and nomads traveling the Silk Road between China and the West.Can you imagine how tough that journey must have been over 1,000 years ago? Trekking through scorching desert sands, freezing winter winds, and rugged mountain passes with your caravan of camels loaded with precious goods like silk, spices, and jade. Finally, you'd come upon the life-giving oasis of Dunhuang with its lush gardens, bubbling streams, and bustlingmarkets. No wonder travelers called it "the Shining Pearl on the Silk Road"!The history of Dunhuang goes back over 2,000 years to the Han Dynasty in 111 BC when it was an important military garrison town. It protected the trade routes that linked ancient China to Central Asia, South Asia, the Middle East and beyond. Can you picture soldiers keeping watch from those massive fortified walls and beacon towers?But Dunhuang's true claim to fame is the incredible Mogao Grottoes - one of the greatest collections of Buddhist art in the world. Let me tell you how it all began...Around 366 AD, a Buddhist monk had the idea to start carving cave shrines out of the cliffs near Dunhuang to serve as places of meditation and worship. Over the next thousand years, an amazing complex of nearly 500 caves was carved by devoted monks, filled with brightly colored murals and thousands of beautifully sculpted Buddha statues.Walking through the dimly lit caves, you're instantly transported back in time as Buddha's teachings come alive through the intricate artworks. In the Mogao Grottoes, you'll find the oldest dated inscription of the Diamond Sutra, one of the most important texts in Buddhism, as well as original Sanskritmanuscripts, ancient Jewish documents, and even books in unknown languages waiting to be deciphered by scholars.The Mogao Grottoes are like a time capsule of the different cultures and religions that intermingled in Dunhuang during its golden age on the Silk Road. You'll see Greek influences in the flowing robes and postures, Hindu deities depicted alongside the Buddhas, and tradesmen in Persian styles painted onto the walls. It's an amazing merging of East and West.In 1900, a humble Daoist monk stumbled upon one of the greatest archeological finds in history - a secret cave sealed for nearly 1,000 years that was stuffed floor to ceiling with an incredible haul of manuscripts, paintings, embroideries and countless other relics from ancient travelers. This Dunhuang Library Cave, or Library of the Gansu Thousand Buddha Grottos, contained over 50,000 priceless documents and artifacts! Can you imagine the monk's excitement as he started uncovering this literary treasure trove that had been lost to the world for a millennium?Much of the Library Cave's contents were later divided up and dispersed around the globe to places like the British Library, the Louvre, and universities worldwide for study andpreservation. Who knows what other underground marvels may still lie undiscovered beneath the desert sands of Dunhuang?Beyond the Mogao Grottoes, Dunhuang offers so many other amazing sights. There's the Singing Sand Dunes, where the dry sand resonates with an eerie humming sound as the wind whips across the dunes. Legend says that the sound comes from the ancient sobbing of a heartbroken wife separated from her husband. Spooky!You also can't miss the Crescent Lake, a gorgeous oasis with brilliant blue waters in the middle of rolling sand dunes. It looks like a mirage, but this lake has been around for over 2,000 years, providing life-sustaining waters to Silk Road travelers in the unforgiving desert.And if you're a fan of ancient Chinese architecture, the Dunhuang Mudbrick Ruins are a must-see. These remarkably well-preserved remains of Han Dynasty buildings were buried under the shifting sands for centuries before being rediscovered in the 20th century. As you explore the ruins and wind your way through the narrow mudbrick lanes, you can practically feel the echoes of history all around you.No visit to Dunhuang would be complete without experiencing the breathtaking scenery of Rainbow Mountain.Layers of vivid mineral deposits in shades of crimson, canary yellow, moss green and more create a dazzling rainbow striped effect across the mountain ridges. Trust me, seeing this kaleidoscopic natural wonder with your own eyes is an absolute must during your time in Dunhuang!So there you have it, an overview of the mystical and amazing ancient city of Dunhuang on the Silk Road. From the priceless Buddhist treasures of the Mogao Grottoes to the stunning Rainbow Mountains, Dunhuang transports you through the centuries with every sandswept ruin and faded mural. How lucky are we to be able to walk in the footsteps of the monks, traders and nomads who traveled these routes and contributed to the cross-cultural mosaic we find in Dunhuang today?I hope this tour has inspired you all to learn more about the rich history and storied wonders of Dunhuang, the glittering pearl of the Silk Road. It has been my pleasure sharing just a glimpse into this crossroads of civilizations with you. Thank you for joining me on this journey today! I'll be happy to answer any other questions you may have.篇2Greetings, fellow travelers! My name is Xiao Ming, and I'll be your enthusiastic guide today as we journey through the wonders of Dunhuang, a true oasis in the vast Gobi Desert. Prepare to be transported back in time, immersing yourselves in the rich tapestry of history, culture, and breathtaking natural scenery that this ancient city has to offer.Our adventure begins at the Mogao Caves, a UNESCO World Heritage Site that has captivated explorers and scholars alike for centuries. As we approach this remarkable complex, you'll be awestruck by the imposing rock formations that rise majestically from the desert sands. These caves, carved into the cliffs by Buddhist monks between the 4th and 14th centuries, harbor an extraordinary collection of frescoes, statues, and manuscripts that offer a glimpse into the golden age of the Silk Road.Imagine yourself stepping into the cool, dimly lit interior of one of the caves, your eyes slowly adjusting to the flickering candlelight. The walls come alive with vivid colors and intricate details, depicting scenes from Buddhist legends, celestial beings, and everyday life during that era. Each brushstroke tells a story, inviting you to unravel the mysteries of a bygone era. As we meander through the labyrinth of caves, I'll regale you with tales of the dedicated monks who devoted their lives to creating theseexquisite masterpieces, preserving their faith and cultural heritage for generations to come.But Dunhuang is not just a repository of ancient treasures; it is also a living testament to the resilience of the human spirit in the face of nature's harshest environments. As we emerge from the cool confines of the caves, the scorching sun and swirling sand dunes greet us with a stark contrast. This is where we'll experience the awe-inspiring Mingsha Shan, or Singing Sand Dunes. Imagine vast, undulating waves of golden sand stretching as far as the eye can see, sculpted by the relentless desert winds into ever-changing patterns.As we ascend the dunes, each step sinks into the soft, warm sand, and the desert breeze whispers ancient secrets in our ears. At the summit, we'll pause to take in the breathtaking panorama, with the twisted shapes of the Yardang landforms standing as silent sentinels against the backdrop of the endless desert. And if the conditions are just right, you might even hear the haunting melody of the singing sands, a phenomenon caused by the friction of the wind-swept grains.No visit to Dunhuang would be complete without exploring the vibrant and bustling markets that have sustained this desert oasis for centuries. Prepare your senses for an explosion of sights,sounds, and aromas as we weave our way through the narrow alleyways, lined with stalls overflowing with colorful spices, intricate textiles, and intricate handicrafts. Here, you'll have the opportunity to haggle with the friendly vendors, practicing your bargaining skills while discovering unique treasures to take home as mementos of your unforgettable journey.As the sun begins to dip below the horizon, casting a warm, golden glow over the ancient city, we'll gather for a traditional Dunhuang feast. Savor the flavors of the Silk Road as you sample delectable dishes infused with the culinary influences of countless cultures that once traversed these trade routes. From hand-pulled noodles to succulent kebabs and fragrant stews, each bite will transport you on a gastronomic odyssey unlike any other.As our adventure draws to a close, I invite you to reflect on the incredible journey we've undertaken together. From the awe-inspiring Mogao Caves to the breathtaking Mingsha Shan and the bustling markets, Dunhuang has woven its magic, revealing layer upon layer of history, culture, and natural wonders. This ancient city stands as a testament to the enduring spirit of human ingenuity, resilience, and the timeless pursuit of knowledge and beauty.So, my fellow travelers, as you bid farewell to Dunhuang, carry with you the memories and lessons imparted by this remarkable place. May the echoes of the singing sands and the vibrant frescoes forever resonate within your hearts, inspiring you to continue exploring the wonders of our vast and diverse world. Until we meet again, safe travels, and may the wind of adventure always guide your path.篇3Greetings, fellow travelers! My name is Xiao Ming, and today I have the honor of being your guide to the magical wonders of Dunhuang. Brace yourselves, for we are about to embark on a journey that will transport us through time and space, unveiling the secrets of an ancient civilization that once thrived along the legendary Silk Road.Nestled in the heart of China's Gansu Province, Dunhuang stands as a testament to the incredible resilience and ingenuity of human civilization. For centuries, this oasis city served as a pivotal stop for weary merchants, monks, and travelers traversing the treacherous Silk Road, the ancient trade route that connected the East and West.As we begin our exploration, let me paint a vivid picture of Dunhuang's breathtaking landscape. Imagine a vast expanse of golden sand dunes, stretching as far as the eye can see, their undulating curves sculpted by the relentless winds of time. This is the Mingsha Shan, or the Singing Sand Dunes, a natural wonder that will leave you spellbound. As the grains of sand shift and cascade, they produce a haunting, melodic hum that has captivated visitors for generations.But Dunhuang is not just a marvel of nature; it is also a treasure trove of cultural and historical significance. Our next stop is the Mogao Caves, a UNESCO World Heritage site that will transport you back to the golden age of Buddhist art and spirituality.As we approach the caves, you'll be struck by the sheer magnitude of this ancient wonder. Carved into the cliffs of the Mingsha Mountains, this vast complex comprises over 700 cave temples, each one a masterpiece of Buddhist art and architecture. The intricate frescoes that adorn the walls are a breathtaking tapestry of vibrant colors, depicting scenes from Buddhist mythology, as well as glimpses into the lives of those who once called Dunhuang home.Stepping inside the caves, you'll be enveloped by a profound sense of serenity and reverence. The flickering candlelight casts mesmerizing shadows, revealing the intricate details of the sculptures and murals that have withstood the test of time. As you gaze upon these ancient masterpieces, you'll be transported back to a time when Dunhuang was a bustling hub of cultural exchange, where merchants, monks, and scholars from far and wide converged to share their knowledge and beliefs.But Dunhuang's allure extends beyond its caves and dunes. This ancient city was also a key stop along the Silk Road, serving as a melting pot of cultures and civilizations. As we wander through the old town, you'll be captivated by the remnants of this rich history, from the crumbling mud-brick houses to the winding alleyways that once bustled with merchants and travelers.Imagine the stories these ancient streets could tell – tales of daring caravans braving the harsh desert, of scholars exchanging ideas and philosophies, and of merchants bartering their wares from distant lands. As you explore the old town, you'll catch glimpses of the vibrant culture that once thrived here, from the intricate woodcarvings adorning the doors to the colorful textiles that still hang in the market stalls.But our journey would not be complete without experiencing the true essence of Dunhuang's hospitality. As the sun sets over the dunes, we'll gather around a blazing campfire, where you'll have the opportunity to savor the flavors of the Silk Road. Imagine the aroma of fragrant spices wafting through the air, mingling with the smoky scent of grilled meats and freshly baked bread. As you taste the rich, complex flavors of this ancient cuisine, you'll be transported to a time when traders and travelers would gather around similar fires, swapping stories and forging lasting bonds.As the night draws to a close, we'll retire to our traditional yurts, where you'll have the chance to experience the nomadic lifestyle that once flourished in this region. Snuggled beneath layers of warm quilts, you'll drift off to sleep, serenaded by the whispers of the desert winds and the echoes of ancient caravans.Fellow travelers, our journey through Dunhuang has been a tapestry woven with the threads of history, culture, and natural wonder. From the awe-inspiring Mogao Caves to the golden sands of the Mingsha Shan, and the vibrant remnants of the Silk Road, we have witnessed the enduring legacy of a civilization that once flourished at the crossroads of the ancient world.As we bid farewell to this magical oasis, I hope that you carry with you not only memories but also a newfound appreciation for the rich tapestry of human civilization. May the echoes of Dunhuang's past resonate within you, inspiring you to embrace the diverse cultures and histories that have shaped our world.Thank you for joining me on this incredible journey. Until we meet again, safe travels, and may the spirit of the Silk Road guide your path.。

英语技能大赛 职业场景应用五 为旅行团选一家餐馆

英语技能大赛 职业场景应用五  为旅行团选一家餐馆

职业英语技能大赛职场业场景应用专项训练五For Contestant A Only选手A:假设你是一名导游,你需要选择一家餐馆让你的旅行团就餐。

你的队友是一名地陪,他手上有三家当地餐厅的信息,你需要与队友沟通共同选出一家符合要求的餐厅。

在比赛第一阶段(30分钟内),你需完成:1.向队友询问三家餐厅的相关信息,填写任务单中的Section 1;2.与队友讨论,选出一家满足需求的餐厅,完成任务单中的Section 2;3.准备第二阶段的汇报内容。

在比赛第二阶段(3分钟内),你需向评委汇报任务完成情况,内容需涵盖以下几个要点:1)What is your group’s task?2)Which restaurant do you choose for dinner?3)Why have you chosen this restaurant? (Please give detailed reasons why you havechosen this restaurant and haven’t chosen the other two.)For Contestant A OnlyThe demand of the restaurant:The restaurant will be held 80 guests at 6 p.m. on 25 October, 2012. 10 persons will eat at 1 table, so we need 8 tables. The price is 500 yuan per table. We would like a restaurant with delicious food and clean environment. We will stay in Hangtian Hotel, so the nearer, the better.WorksheetSection 2 Discuss with Contestant B and make a decision.Which restaurant do you choose to have dinner?( ) Restaurant A ( ) Restaurant B ( ) Restaurant CFor Contestant B Only选手B:假设你是一名旅行社的地陪,现在手上有三家当地餐厅的相关信息。

职业院校技能大赛旅游服务英语口语备赛经验

职业院校技能大赛旅游服务英语口语备赛经验

职业院校技能大赛旅游服务英语口语备赛经验摘要:近几年,大理市中等职业学校在云南省职业院校技能大赛中屡创佳绩。

本人多次辅导旅游服务赛项学生的英语口语,为了更好的指导学生参赛,保持我校旅游专业的优势,现对备赛经验进行总结。

关键词:技能竞赛情境教学实训心理素质在云南省职业院校技能大赛旅游服务赛项中,英语口语比赛分为餐厅服务和客房服务两部分。

餐厅服务涉及到接受预订、引导就座、询问喜好、菜品推荐、上菜、提供酒水、结账等多个环节。

客房服务涉及接受预订、行李服务、入住登记、设施介绍、物品添加、洗衣服务、退房等环节。

这就要求选手有精准的专业知识,在英文词汇、句型方面做大量积累。

比赛题型有服务用语的英汉互译,还有实际问题处理。

这就要求选手不单单背熟句型,还要能听懂题目,并且能够综合运用,灵活解决问题。

既考验选手,也考验指导老师。

首先,挑选和培养优秀选手是最基础也是最重要的步骤。

新生入学后就进行摸底,并向他们宣传历届技能大赛获奖选手的事迹,组织他们观看历届技能大赛的视频,使他们对专业学习充满向往。

在平时教学中,如果发现语音面貌不错、对英语学习有兴趣有激情的学生,可以在课余多给一些指导,提供一些课程外的资料,让他们多学多练。

兴趣是最好的老师,能坚持下来的将会是最好的选手。

我曾经遇到一个学生,语音条件很不错,而且学习的愿望很强烈,我就把新概念英语的音频资料给他,让她模仿跟读,能看到她持续的进步。

第二,校内进行选拔比赛也很重要。

每年班内、校内的层层比赛,不但选出优秀选手,而且带动了整体学习氛围,使学生对英语有触手可及的奋斗目标和努力方向,激励他们重视英语口语。

更重要的是,多参加比赛有利于增强学生心理素质,提高临场应变能力。

校赛的模式一般参照省赛进行,但删减了部分题。

第三,引入情境教学法。

情境教学法是指在教学过程中,教师有目的地引入或创设具有一定情绪色彩的、以形象为主体的生动具体的场景,以引起学生一定的态度体验,从而帮助学生理解教材,并使学生的心理机能能得到发展的教学方法。

全国职业院校技能大赛导游服务赛项 高职组 导游英语口语测试题库

全国职业院校技能大赛导游服务赛项 高职组 导游英语口语测试题库

导游英语口语测试题库Dialogue1As a local guide,you are picking up a group from the UK led by Mr.Grant at the airport.You are holding a welcome sign with“Grant”and your company’s name on it.Your dialogue will include the following points:A.Greetings.B.Ask if the group is led by Mr.Grant.C.Make a brief introduction to yourself and your company.D.Inquire details concerned.Dialogue2Perform as the tour guide to get a last minute notice of “change of plan”which requires you to rush to the airport to meet a tour group.The tourists have been waiting for a long time when you get there and they are full of grumbles.Please make a dialogue with them to deal with the complaints.Your dialogue will include the following points:A.Make an apology.B.Explain the reasons for being late.C.Give some solutions.Dialogue3Perform as a local guide.Before you receive the group, you call Hilton Hotel to change your reservation for the group.But there is no room available.Make a dialogue with the receptionist.Your dialogue will include the following points:A.Introduce yourself and your group.B.Tell the receptionist that you need one more double room for two new comers.C.Ask the receptionist whether the room is available.D.Discuss with the receptionist for the solutions.Dialogue4Suppose you are a tour guide,after identifying your group,you find that a guest lost one piece of his luggage and looks very anxious.You try to help him get it back. Your dialogue with the guest will include the following points:A.Soothe the guest.B.Ask for the details about the luggage:size,color, material,etc..C.Contact the concerned department of the airport.Dialogue5Act as a local guide.Now,you are taking Tom,an individual guest from the airport to the hotel.You are talking with him when the coach is about to start.Your dialogue will include the following points:A.Introduce yourself,your travel agency and the driver.B.Give a brief introduction to the city and the hotel.C.Answer some questions asked by the guest.Dialogue6Act as a tour leader.You are taking fifteen tourists to San Francisco at the airport.The flight has been delayed due to engine trouble.You contact the clerk of the airline counter with the following points:A.Tell the clerk who you are and your group number.B.Ask if new departure time available and what’s the new check-in time.C.Tell the clerk that the group should arrive in Beijing before6:00p.m.for a connecting flight to San Francisco, and ask if there is another flight available.D.Give the passports and boarding cards to the clerk for the new flight.Dialogue7The tour leader demands to change the hotel,and declares that he has booked one nearby.Perform as a local guide to make a dialogue with the tour leader.Your dialogue will include the following points:A.Make sure the reasons for changing.B.Confirm with the group leader that the extra payment above stipulated price and the fees for canceling reservation should be covered by the tourists.Dialogue8Suppose you are a tour leader.The driver is parking the coach in the parking lot of Hilton Hotel.You and your tour group are still on the bus.Your dialogue will include the following points:A.Ask the group to stay in the coach.B.Ask the tourists for their passports.C.Ask the driver to keep the coach closed.Dialogue9Suppose you are a tour leader.You have checked in for your tour group and now you have just returned to the coach.Your dialogue with the tourists will include the following points:A.Assign the room cards to the tourists.Ask the tourists to get off the coach one by one and remind them of not leaving anything behind.B.Help the tourists take their luggage out of the compartment of the coach.C.Count the tourists and tell them the elevator is on the left side of the front office.D.Tell the tourists the supper will begin half an hour later in the Chinese restaurant on the second floor.Dialogue10Suppose you are a tour leader.You approach the front office of Beijing Hotel to check in for your tour group. Your dialogue will include the following points:A.Tell the receptionist who you are.B.Check in for your tour group.C.Ask for bellman to carry the luggage and a wheelchair for a guest with a bad sprain.Dialogue11Act as the tour guide and go through the check-in formalities in the hotel.You are told that some of the twin rooms of your group have been replaced by triple rooms,for it is high season and the rooms in the hotel are in short supply.When you assign the tourists to the triple rooms,they refuse to check in.Make a dialogue with relevant persons.Your dialogue will include the following points:A.Explain the reasons for being replaced.B.Soothe the tourists.C.Offer some solutions to the problem.Dialogue12Suppose you are the tour guide and you are leading the guest to his room.But the guest is not satisfied with the room because it is facing to the west and the windowcannot be opened.Your dialogue will include the following points:A.Apologize for the inconvenience.B.Ask the guest for the reasons of dissatisfaction.C.Promise to talk with the hotel manager and change the room if it is available.Dialogue13Perform as a local guide.After arriving at the hotel with your group,you need to advise the necessary information and answer some questions of the tourists.Your dialogue with the tourists will include the following points:A.Introduce the facilities of the hotel.B.Announce the programs for the next day.C.Tell the tourists the meeting point and the meeting time for the next morning.Dialogue14Perform as a tour leader.You turn to front desk and ask whether the WIFI service is available in the hotel.Your dialogue with the front desk staff will include the following points:A.Make sure if the WIFI service is offered free to hotel guests around the clock.B.Reconfirm the Internet access is available in the lobby and the rooms of the guests as well.C.Ask how to use the device to surf the internet.Dialogue15Act as a local guide.You are explaining the golden key service of the hotel to your VIP guest,Mr.Carpenter,a general manager of an international company.Mr. Carpenter will celebrate his daughter’s birthday the day after tomorrow.Your dialogue will include the following points:A.Tell Mr.Carpenter that the hotel has first class golden key service.B.Make an introduction to the golden key service especially flower birthday party in the hotel to Mr. Carpenter.C.Confirm that Mr.Carpenter want to hold the birthday party in the hotel and help him to contact the relevant concierge.Dialogue16Perform as a local tour guide to verify the itinerary with Mr.Smith,the tour leader after assigning the rooms.You find that there are two more tourist attractions in his tour plan.Mr.Smith insists that the trip should be arranged according to his plan.Your dialogue will include the following points:A.Apologize to Mr.Smith for the mistake.B.Reconfirm the itinerary with the travel agency and find out the reason for the mistake.C.Offer the possible solutions as well as the compensations.Dialogue17As a local guide,you are discussing the itinerary with the tour escort,Mr.Smith.Because of a one-hundred-year big flood,the itinerary has to be adjusted and one of the major spots has to be canceled.Your dialogue will include the following points:A.Apologize to Mr.Smith for the inconvenience.rm him of the situation.C.Offer the possible solutions as well as the compensations.Dialogue18As a local guide,you are on the way to the Forbidden City.The tourists want to know more about it.Make a dialogue with them.Your dialogue will include the following points:A.Introduce the significance of the Forbidden City.B.Introduce the main scenic spots in the Forbidden City.C.Answer relevant questions.D.Give safe precautions.Dialogue19A guest complains that there are too many sites of natural scenery in the itinerary and asks to change for some historical sites.Act as a local guide to make a dialogue with the guest.Your dialogue will include the following points:A.Apologize.B.Explain the reasons.C.Offer some historical sites after receiving the approval of the travel agency.Dialogue20As the operator in the travel agency,you are talking about the itinerary with an individual guest.Your dialogue will include the following points:A.Ask for the guest’s expectation of the tour in the city.B.Introduce some famous spots in the city.C.Give some suggestions about the tour arrangement.Dialogue21Perform as a tour guide.Explain schedule of tomorrow to your tour group at the end of the dinner.Your dialogue will include the following points:A.Tell the tourists the itinerary of tomorrow.B.Tell the tourists the departure time and return time.C.Tell the tourists the time of morning call.D.Tell the tourists to go to bed early this evening and be on time tomorrow morning.Dialogue22Perform as a tour leader to call Guangzhou Hotel for the first time to reserve meal for your tour group.Make a dialogue with the receptionist.Your dialogue will include the following points:A.Tell the receptionist who you are.B.Give detailed information of your tour group.C.Ask for a special food arrangement for some vegetarians and some local special dishes for the other guests.Dialogue23It is the first meal time.When eight dishes with a soup as stipulated in the contract are served,two tourists tell Mr. Wang,the local guide,that they are Buddhist vegetarians and ask Mr.Wang to arrange another meal for them. They say they mentioned this when they signed up for the tour.Act as Mr.Wang to make a dialogue with them. Your dialogue will include the following points:A.Tell the tourists that you will confirm it with the travel agency.B.Apologize for the mistake.C.Offer solutions.Dialogue24Perform as a tour guide and take your tourists to the restaurant for lunch.Two of them are not satisfied with the restaurant and want to change to another one.Your dialogue with this tourist will include the following points:A.Show your agreement or disagreement.B.Provide some reasons for your agreement or disagreement.C.Offer some suggestions to the tourists.Dialogue25One of your guests wants to know something about Chinese cuisine.Act as a tour guide and make a dialogue with him.Your dialogue will include the following points:A.Introduce some classical Chinese cuisine.B.Introduce some local special dishes.C.Recommend some restaurants.Dialogue26As a tour guide,you are on the way to Confucius Temple. The guests are very interested in it.Make a dialogue with him.Your dialogue will include the following points: A.Introduce the importance of Confucius in Chinese history.B.Give a brief introduction to the temple.C.Answer some relevant questions.Dialogue27The tourist is interested in Chinese paper-cut and wants to buy some pieces as a souvenir.As a tour guide,please introduce Chinese paper-cut to the guest.Your dialogue will include the following points:A.Introduce the history and main features of Chinese paper-cut.B.Recommend some souvenir shops.C.Answer the relevant questions.Dialogue28Perform as a local guide in Chongqing.Your guests want to taste some local snacks and ask for your advice.Makea dialogue with them.Your dialogue will include the following points:A.Introduce some representative local snacks.B.Recommend the guests where to have the genuine snacks in the city.Dialogue29As a local guide,one of your tourists seem to be quite interested in Huangmei Opera and wants to know something more about it.Make a dialogue with the tourist.Your dialogue will include the following points:A.Introduce the characteristics of Huangmei Opera.B.Answer some questions asked by the tourists.C.Show willingness to arrange the performance tickets for the guests.Dialogue30As a local guide,you are on the way to visit Fujian Tulou. The tourists seem to be quite interested in it.Make a dialogue with the tourists.Your dialogue will include the following points:A.Introduce the characteristics of Fujian Tulou.B.Introduce some representative Tulou buildings in Fujian.C.Answer some questions asked by the tourists.Dialogue31As a local guide,you are on the way to a scenic spot with a group.Today you will attend the Water-splashing Festival of Dai People.The tourists seem to be quite interested in it.Make a dialogue with the tourists.Your dialogue will include the following points:A.Introduce the Dai People.B.Introduce the traditional Water-splashing Festival.C.Answer some questions asked by the tourists.Dialogue32As a local guide,you are on the way to a four-hour-ride scenic spot with the tour group.In order to enliven the atmosphere,you would like to organize some games. You turn to Mr.Smith,the tour escort,for help.Your dialogue will include the following points:A.Explain to Mr.Smith the purpose of the games.B.Clarify the rules.C.Invite him to join in the game.D.Award a prize to the winner.Dialogue33A member of an inbound group asks to cancel his journey for an emergency at home.Act as the local guide to make a dialogue with him.Your dialogue will include the following points:A.Ask for the reasons for cancellation.B.Soothe the tourist.C.Tell him how to deal with relevant fees.D.Offer help for his leaving.Dialogue34As scheduled,the group will visit the Great Wall this morning.But it rains heavily and it’s very dangerous for the guests to go visiting.As a local guide,you want to cancel the arrangement and go to consult with the tour leader.Your dialogue will include the following points: A.Analyze the danger of going on the tour in such a heavy rain.B.Apologize.C.Give explanations.D.Offer solutions.Dialogue35Suppose you are the tour guide,an old couple request to stay out of the mountain-climbing program.Your dialogue will include the following points:A.Get to know the reasons and show your understanding.B.Give them some precautions,and grant their request.C.Make clear the meeting place,time,the bus number, your phone number,etc..Dialogue36Some young tourists request that they go swimming in a nearby beach.Act as a tour guide to make a dialogue with them.Your dialogue will include the following points:A.Tell them open waters that are not intended for swimmer are dangerous for swimming.B.Forbid any swimming without permission.C.Take them to a swimming pool in the hotel.D.Give them safety precautions.Dialogue37Perform as a tour guide taking a group to the seashore. Make sightseeing precautions before the group begins the tour.Make a dialogue with the tourists.Your dialogue will include the following points:A.Remind the tourists of things to take with them.B.Give advice about how to relax and enjoy themselves on the seashore.C.Forbid any swimming without permission.D.Tell the group the time of gathering.Dialogue38A tourist from the UK in Mr.Zhang’s group wants to buy a jade carving in a designated store for tourists,but he notices a flaw in the carving and it is the only one left in the store.The tourist then leaves some money with Mr. Zhang and asks him to buy one for him when it’s available and have it shipped to the UK.Act as Mr.Zhang to make a dialogue with the guest.Your dialogue will include the following points:A.Refuse first.B.Report to the superior for instructions if it is hard to refuse.C.Ask the tourist to pay all the expenses for purchasing and shipping.Dialogue39Act as the tour guide to call the housekeeping department of Beijing Hotel.Tomorrow is the birthday of a tourist. Your dialogue will include the following points:A.Tell the housekeeping who you are.B.Tell the housekeeping to do a turn-down service for Ms.Li in Room606because tomorrow is her birthday.C.Request a small cake and some roses to be sent to her room while the tour group is out.You would like to have the cake put on the table and the flowers put in a vase.Dialogue40Perform as a tour guide.According to the plan,your group will see a show tonight,but one of your touristssays he is too tired and if possible,he would like to see it tomorrow evening,but group tickets for the show cannot be canceled or be rescheduled.Your dialogue with the tourist will include the following points:A.Express your apology.B.Clearly explain the situation and give your suggestion.C.Hope to get your tourist’s understanding.Dialogue41Perform as a tour guide.Today is a free day,and one of your tourists wants you to go shopping with her.But you have already had an appointment.Your dialogue with the tourist will include the following parts:A.Explain the reasons why you cannot go with her.B.Introduce some local products and write down the name of the stores.C.Remind her of coming back earlier.Dialogue42Suppose you are the local guide.According to the itinerary,the tourists will do some shopping in the pedestrian street after they visit the scenic spotstomorrow.However,a couple wants to see pandas in the zoo in the morning and do some shopping in the afternoon.They want you to arrange it.Your dialogue will include the following points:A.Give the reasons why you can’t arrange it.B.Introduce the charming attractions arranged.fort them in an appropriate way.Dialogue43Suppose you are a tour leader.Some tourists would like to watch the performance of Impressions of the West Lake in the evening.Your dialogue will include the following points:A.Tell these tourists that they should pay for the performance by themselves.B.Suggest that they should go there by taxi.It is about half an hour to drive from the hotel to the West Lake.C.Suggest that they use Didi Car-hailing app to rent a car and go back to the hotel after the performance.Dialogue44A tourist named Tom complains to you that his shower doesn’t work.Act as the tour guide and make a dialogue with the guest.Your dialogue will include the following points:A.Apologize to Tom for the inconvenience.B.Ask him the detailed information.C.Offer solutions.Dialogue45Perform as a tour guide.A tourist is grumbling at the dirty bowl and the delayed service of the restaurant. Make a dialogue with the tourist.Your dialogue will include the following points:A.Apologize.B.Give explanations.C.Offer solutions.Dialogue46Act as a local guide.The coach suddenly stops on the way to a scenic spot,and the driver tells you that there is a mechanic failure.After getting to know what happened,you have a conversation with Mr.Smith,the tour escort. Your dialogue will include the following points:A.Apologize to him for the inconvenience.B.Tell him that it’s a minor problem and can be fixed in about half an hour.anize some activities while they are waiting.Dialogue47Perform as a tour leader.While on your way to a scenic spot,your group is stuck in a traffic jam.You are discussing with your coach driver about how to deal with such a problem.Your dialogue with the driver will include the following points:A.Ask the coach driver the cause of the traffic congestion.B.Ask if the passengers can get off the coach and walk to the next scenic spot instead.C.Discuss whether to have any change to the group’s travel schedule.D.Soothe the tourists.Dialogue48As a local guide,you are heading for a scenic spot with the group.However,you find that two members are not present when you do the nose count.Some tourists tell you that the two tourists would rather stay at the hotel. You have a conversation with the tour escort,Mr.Smith. Your dialogue will include the following points:A.Ask him if he has already known it.B.Reach an agreement with him about how to deal with the two tourists.C.Make a good arrangement for the two guests.Dialogue49As the local guide,you are on the way to the Summer Palace when a tourist suddenly faints and falls to the floor.After briefly checking the tourist,you have a conversation with Mr.Smith,the tour escort.Your dialogue will include the following points:A.Tell him the symptoms are quite like those of a heart attack.B.Tell him that you have to stop the coach and call an ambulance.C.Ask him to give you a hand to comfort the group.Dialogue50As a tour leader,you are on the flight to Paris with your group.One of your tourists is not feeling well.You turn on the seat light for help from the cabin attendant.Your dialogue will include the following points:A.Tell the cabin attendant that the tourist seems airsick.B.Ask if the tourists could stretch out on those empty seats.C.Ask for a pillow,a blanket and some medicine of airsickness as well as a doctor for the tourist.Dialogue51A tourist in a group wants to move to another room.He cannot sleep well because of his roommate snores all night.Act as the local guide to make a dialogue with the tourist.Your dialogue will include the following points: A.Promise to help him exchange rooms with someone else in the group.B.Tell him if it doesn’t work,you will ask the receptionist to confirm the available room.C.Tell the tourist that he has to pay the extra fee for the new room,and the previously arranged room cannot be refunded.Dialogue52The tour leader tells the local guide that some guests vomit severely.Suppose you are the local guide,deal with it by making a dialogue with the tour leader.Your dialogue will include the following points:A.Inquire the details.B.Suggest that they may be suffering from food poisoning.C.Offer solutions.Dialogue53An American tourist loses his papers while the group is doing sightseeing.Act as the local guide to make a dialogue with him.Your dialogue will include the following points:A.Offer the solutions to the tourist for the loss.B.Ask for photos for a new passport.C.Tell the tourist to declare the loss.D.Tell the tourist he should cover the extra expense himself.Dialogue54Act as a local guide.You receive a call from a tourist who gets a serious headache and a sore throat after registration.You rush to his room and make a dialogue with him with the following points:A.Inquire about the symptom.B.Help him to get some medicine at the clinic in the hotel.C.Tell him to pay the medical expenses himself.D.Persuade him to stay in the hotel,and arrange the meal for him.Dialogue55A foreign religious tour group wishes to go to church during the weekend.Act as the tour guide to make a dialogue with the tourists.Your dialogue will include the following points:A.Tell them that you will get permission from the administrations of religious affairs and public security organs first.B.Reply to them your positive confirmation.C.Tell them not to hand out any religious publicity and not to preach.Dialogue56In the end of lunch,two tourists ask the tour guide about when and where to go shopping.Act as the tour guide and make a dialogue with them including the following points:A.Tell the tourists this afternoon is free time for them.B.Tell them your tour is a no-shopping tour.C.Introduce some souvenir shops inside and outside the hotel.Dialogue57One tourist complains that the hotel has charged20 dollars for just one overcoat.The price for an overcoat in the laundry list is only10dollars.Your dialogue will include the following points:fort the tourist and ask for the reason.B.Ask the tourist how long the laundry service takes.C.Explain the charge of express laundry service to the tourist.Dialogue58The tourist in Room221is sick and stays in the room. He calls you angrily that he can’t fall asleep because of the noisy cleaning of the room maid.He insists that he has pushed the key of“Do not disturb”.Act as a local guide to make a dialogue with him.Your dialogue will include the following points:A.Ask the reason for anger.B.Tell him to make sure the“Do not disturb”light is OK or not.C.Offer the solutions.Dialogue59Suppose you are the local guide and you accompany one of your tourists to the hospital.You tell the doctor the symptoms of the tourist.Your dialogue will include the following points:A.Describe the symptoms of the tourist.B.Ask the doctor whether the tourist can continue the following sightseeing activities or not.C.Inquire details concerned.Dialogue60Suppose you are the local guide and one of your guests tells you angrily that his diamond necklace is lost in the room.Your dialogue will include the following points:A.Soothe the guest.B.Inquire the details,including the color,the size of the diamond necklace,etc..C.Offer solutions.D.Tell the tourist the hotel regulations of the valuables again.Dialogue61A tourist lost his passport,and the group is going to travel by plane.Perform as the tour guide to make a dialogue with the tourist.Your dialogue will include the following points:A.Confirm when and where the tourist lost his passport.B.Offer some solutions to the problem.Dialogue62Act as a tour leader.You are taking the guest in Paris, the local guide says that you have to cancel the visit to Notre Dame de Paris(巴黎圣母院)because of the fire damage yesterday.You talk with each other with the following points:A.The local guide expresses his regret for the cancellation.B.The local guide asks if it is possible to see the film The Hunchback of Notre Dame(电影《巴黎圣母院》,又称《钟楼怪人》)instead of on-site visit.C.You ask the local guide to introduce the history and characteristics of this Gothic church on the way to the cinema.D.You promise to soothe the tourists.Dialogue63Suppose you are the tour guide,two foreign tourists tell you that they get in touch with their long lost friends and want to invite them to take part in the activities of thetour group.Your dialogue will include the following points:A.Figure out the identities of the guests’friends.B.Tell them that you’ll have to get the permission of the tour leader and other tourists first.C.Tell them to get their friends’ID Cards and travel fee ready.Dialogue64Suppose you are the tour guide,in a free afternoon,one guest wants to go to a museum and asks you for information.Your dialogue will include the following points:A.Introduce the museum.B.Give directions.C.Remind the guest to be careful and not to come back too late.Dialogue65A couple of senior tourists in an inbound tour group demand that their breakfast be served in their hotel room.Act as the tour guide to make a dialogue.Your dialogue will include the following points:A.Confirm whether the hotel offers the room service or not.B.After making sure the possibility,tell the tourists that they should pay for the room service by themselves.Dialogue66A tour guide is showing a group of foreign tourists around the Ancient Culture Street.The tourists show special interest in some souvenirs.Your dialogue will include the following points:A.Give a brief introduction to Chinese calligraphy and China’s four treasures of study(文房四宝).B.Give a brief introduction to the Chinese fans.C.Answer some questions asked by the tourists.Dialogue67Act as a local guide.You are taking a tour group on the way to the scenic spot during the spring festival.The tourists are interested in Chinese cultures such as Wushu,。

导游实训情景剧英语版

导游实训情景剧英语版

Blessing TourismScene 1:BookingR:Hello, Chun Guang International Travel Agency. What can I do for you?V:Hello,I'm thinking about a three-day sightseeing tour of the Emei mountain during the national holiday.R:All right , do you mind my introducing it for you?V:That will be nice. Let me take a note.R:Our travel agency has a project called Blessing Tourism . The trip is as follows.The first day, we will leave Chengdu for Le shan and finally return to theHotel. The next day, we will start from Leidong Ping at the bottom of MountEmei and go to Jinding by cableway. You could bless in the Guangxiang Temple We are scheduled to pass the night in Jinding. The Third day we would walkdown to the bottom of Mount. On the way, We would go to Myriad YearsTemple,White Dragon Cave,Qingyin pavillon,One-Line-Sky,The naturalecological monkey area. But be careful, the monkey there are quite fierce.V:That sounds great,and how much is the total journey?R:3000 dollar per people. It includes round-trip ticket, the entrance ticket of Mount Emei,board and lodging.V:That sounds good, I like it..R:May I know your name?V:Wendy SleeR:Could you tell me your passport number?V:OKR:After booking a ticket, I will call you. Please give me your telephone number. V:(601)264-9716R:Okay, We will send a person to pick you up ,when you arrive. Have a good trip. V:Thank you.Scene 2:Receiving touristsV: Excuse me , are you from Chun Guang International Travel Agency?L2: Yes. Are you Wend Slee?V: Yes, Nice to meet you.L2: Nice to meet you, Welcome to Chengdu. I’m Telly and I will be one of your local guides. Another one is on the bus. How is your trip?V: Great. We had a very pleasant trip.L2: That’s great! Let’s go! (on the bus)L2: This is Ran ting, our local guide , my partner.L1: Hello, everyone! Is anyone here? Now please allow me to express our warm welcome to all of you. It is a great pleasure for me to meet you today and to be of service. Now we are going to stay at the Minshan Hotel, A four-star hotel.You will have a beautiful view from your room in the hotel. During your stay inour city, We will do everything possible to make you pleasant and enjoyable. If you have any problems or requests, please do not hesitate to tell us. We will try our best to help you. We really appreciate your understanding and cooperation.Since you are to stay there for five days, you will do well to remember our bus number, it is Chuan E12345. Let me repeat, Chuan E 12345. Our dear friend,we sincerely wish you a pleasant and memorable trip . Hope you enjoy yourself!Thank you for your attention.L2: Everybody take all of your luggages and get off the bus. The hotel is arrived. Son: Oh, my bag is disappeared! Mom, mom.Mom: Honey, your bag is lost?L2: What’s wrong?Mom: My son lost his bag.L2: Oh, don’t worry. I’ll help you. You’d better calm down now. Do you remember, when did you see last time?Son: At the airport.L2: Boy, can you describe your bag to us?Son: It is a big black bag.L2: Is it anything in it?Son: Yeah, my favorite monkey toy is in it.Mom: That monkey toy.Son: Yeah, Dad sent it to me at my fifth birthday.L2: Don’t worry! We will try our best to find it for you.(call the airport)R: Hello, Chengdu airport service. Can I help you?L2: Hello, We lost a bag at your airport. Could you find it for us.R: OK. Please tell me the features of the bag.L2: It is a big black bag. In it there is a monkey toy.R: Big black bag, a monkey toy in it, right?L2: Right.R: Please hold on. We will find for you. ....... Oh, it is at our airport. Would you mind come and get it back?L2: Of course not. We will go to get it back at once. Thank you very much!...OK, take it easy! Your bag is found.Ran, could you go to the airport and take the bag back?L1: Yes. I’d like to go to the airport and get the bag back. Boy, I’ll get the bag for you.L2: Everybody, please sit down and wait me a moment. I’ll help you check-in. Scene3 Check-inR:Welcome to Minshan Hotel. Can I help you?L2:Hello ! We have had a reservation for 16 room.R:OK, could you tell me in whose name was the reservation?L2:TellyR:How do you spell that, please?L2:T--E--L--L--YR:Just a moment , please. I will check our reservation record. (checking···)R: OK, these are your room cards.L2: Thank you. (turn to visitors) These are your room cards and itineraries. The doorman will take you to your rooms. Your bag will come bake soon. Have a good rest.(After they get into room)L1:Good afternoon, Mrs Slee.Mon: Good afternoon.L1:Is this your son’s bag?Mom: Boy, come here. Is this your bag?Son:Yes.L1: Is everything here?Son: Yes.L1:That’s great.Mom: Thank you!L1:You are welcome. It’s my duty to protect you property.Mom: Thanks a lot. You are very kind.L1:Boy, be careful next time. Good bye, Mrs Slee. See you tomorrow.Mom: Bye.Scene4:Scenic Spot IntroductionL1: Good morning, Ladies and Gentlemen. This is our last station, The Ecological monkey area. There are more than 300 monkey in this area. Because thesemonkeys are not afraid to see people, and they enjoy playing and sharing with others, they have become an unique landscape in the Emei mountain. Look! In the mountain, the monkeys’ tails are very short, so they are called macaque. You can take photos as you like.Son: Look, Mom. Monkey! Real monkey!Ah...(The monkey hit his face)Mom: Oh, My god! What happened? Damn it!L1: What’s wrong, Mrs Jewel?Mom: That damn monkey hit my boy.L1:(Ask the boy) Are you OK? What happened to you ?Son: It’s co wonderful! That monkey touch me.L1: (Speak to the boy) Do you like monkey?Son: Yes! Of course! I have read the book, Journey to the West. The monkey , Sun Wukong is my idol! This is the first time that I was touched by a real monkey.L1: Really? You are so lucky! These monkey are living permanently in Buddhist mountain, therefore , they are also called "monkey lay Buddhists". You know, in the book,Journey to the West, Sun Wukong is a monk. So, maybe Sun Wukong is that monkey’s ancestor. Do you agree with me? Tell you a secret, you are the first one who was touched by that monkey. It means that he love you. Is that right? Son: Wow! I am a lucky dog! I am the NO.1.Mom: Boy, are you OK?Son: Don’t worry. I’m OK! Could you not blame that monkey?Mom: OK, just as long as you happy.L1 : I am sorry for what happened. Ladies and Gentlemen, attention, please.There are hundreds of monkeys in the mountain , each of them has their own "position", and each position has their own "king". Because of the environment, different monkey in different area has its own "characteristics". It is said that there are civilization monkeys, rogue monkeys and bandit monkeys. For your safety, you’d better keep a distance with them. Otherwise, it is hard to say who will play a trick on whom. Maybe the monkey will take away your bag or other things, maybe a monkey will touch. Anyway, they are just naught. But they bear you no malice. Now, Let’s continue our trip.Scene 5:Farewell speechAs we are approaching the airport, our Blessing Tourism is coming to an end. When we get to the airport, I will be busy helping you with some boarding procedure and any last minute problems, so let me take this opportunity to say a few words.In the past three days,we have enjoyed the most world-famous places of interest at Leshan and Emei Moutain, learned some of our long history and traditional culture.Hope you have had a wonderful time.It is a great pleasure for me to have had the opportunity to serve as you guide. You are a most friendly, understanding,and supportive group. Without your kind cooperation, we could never have made this trip so successful. I shall treasure this experience forever. Still,I have to say sorry for anything to your dissatisfaction.Here are some evaluation forms,we welcome and appreciate any moments and suggestions so that we could offer an even more favorable service in future.Finally,thank you for coming visit our city and using our service. We sincerely hope that you will return to visit us again in the future. I'd expect the honor to be your guide next time you come and show you more fabulous sights of our country.(Collects the forms)Now we are at the parking lot of the airport. I'd like to wish you a pleasant journey home and please give my best regards to your families.Thank you and wish you all the best.Chengdu Emei Travel Service USCH1113 ItineraryDay1 Sept. 30 (Sunday)16:25 Arrival18:00 Check into Minshan Hotel18:30 DinnerLeisure time to overcome any jet lagDay2 Oct. 1 (Monday)08:00 Breakfast09:00 Depart hotel10:00 Sleeping Buddha in Leshan12:00 Lunch14:30 Leshan Giant Buddha; Wuyou Temple18:30 Dinner20:00 Return to the hotelDay 3 Oct. 2 (Tuesday)08:00 Breakfast09:00 Depart hotel09:30 Leidong Ping10:10 Jinding11:00 Check into Jingding hotel11:40 Lunch14:00 Guangxiang Temple18:30 Dinner20:00 Return to hotelDay4 Oct. 3 (Wednesday)05:20 Buddha’s Aureole(金顶祥光)--Sunrise06:30 Breakfast08:10 Depart hotel10:00 Myriad Years Temple,White Dragon Cave11:30 Lunch13:30 Qingyin pavillon,One-Line-Sky,The natural ecological monkey area. 18:40 Dinner20:00 Return to Minshan HotelDay5 Oct. 4 (Thursday)06:30 Luggage collection07:00 Breakfast08:00 Check out from the hotelTransferred to airport for morning flight to Britain。

  1. 1、下载文档前请自行甄别文档内容的完整性,平台不提供额外的编辑、内容补充、找答案等附加服务。
  2. 2、"仅部分预览"的文档,不可在线预览部分如存在完整性等问题,可反馈申请退款(可完整预览的文档不适用该条件!)。
  3. 3、如文档侵犯您的权益,请联系客服反馈,我们会尽快为您处理(人工客服工作时间:9:00-18:30)。
相关文档
最新文档