酒店常用英语缩写
酒店各部门英文缩写【精选文档】
酒店各部门英文缩写总经理办公室:GM人力资源部:HR财务部：FN餐饮部:F＆B客房部：HSKP工程部：ENG保安部：SEC康乐部：ENT前厅部:FO销售部：S&M市场传讯部MCMarketing Communications DEPARTMENT酒店各职位英文缩写GM——-GENERAL MANAGER 总经理DGM---DUTY GENERAL MANAGER 副总DOR---DIRECTOR OF ROOMS 客务部总监AM——-ASSISTANT MANAGER 大堂经理DOM——-DIRECTOR OF SALES＆MARKETING 销售部总监FO—-—FRONT OFFICE 前厅部FOM-——FRONT OFFICE MANAGER 前厅部经理CON———CONCIERGE 礼宾部BC-——BUSINESS CENTER 商务中心F&B--—FOOD&BEVERAGE 餐饮部ENG-—-ENGINEERING 工程部HR———HUMAN RESOURCES 人力资源部FN—-—FINANCIAL DEPARTMENT 财务部FC--—FINANCIAL CONTROLLER财务总监行政总厨A.T。
KAdministrative total kitchen收益管理经理Revenue Manager RECP—-—RECEPTION 接待处HSKP———HOUSEKEEPING DEPARTMENT客房中心酒店职位英语董事长Board Chairman(Director）董事总经理Managing Director经济师Economist首席会计师Chief Accountant总经理General Manager副总经理Deputy General Manager(Vice）驻店经理Resident Manager总经理行政助理Executive Assistant Manager总经理秘书Executive Secretary总经理室Executive Office (G.M office）机要秘书Secretary接待文员Clerk副总经理Vice General Manager总经理助理Assistant to General Manager总经理秘书Secretary to General Manager行政秘书Executive Secretary人力资源部Human Resources Division人事部Personnel Department培训部Training Department质检部Quality Inspection Department员工关系部Staffing Relationship Department人力资源开发总监Director of Human Resources 人事培训经理P＆T Manager人事部经理Personnel Manager培训部经理TrainingManager质检部经理Quality Inspection Manager人事主任Personnel Officer福利劳资员Payroll Clerk培训主任Training Officer行政部主任Executive Officer秘书Secretary员工事务长Staff Purser车队队长Driver Captain Chief Driver员工宿舍管理员Dormitory Keeper员工餐厅勤杂工Staff Restaurant Cleaner司机Driver更衣室管理员：Staff Lockers Rooms Keeper翻译兼英语教师：English Translator ＆Teacher 计划财务部Finance and Accounting Division财务部Accounting Department成本部Cost—control Department采购部PurchasingDepartment审计部Auditor Department财务总监Financial Controller (Director of Finance) 财务部经理Chief Accountant成本部经理Cost Control manager结帐经理Cashier Manager信用审计经理Credit Manager采购部经理Purchasing Manager采购部主管Purchasing Officer总出纳Chief Cashier仓储领班Store Room Captain营业点结帐领班F＆B Cashier Captain总台结帐领班F/O Cashier Captain夜审计员Night Auditor信用管理员Credit Clerk应收款管理员A/R Clerk往来款结算员Accounting Clerk收入费用结算员Accounting Clerk成本核算员Cost Clerk验货员Receiving Clerk信息管理员Information System Clerk文员Secretary食品采购员Purchasing Clerk - F&B物资采购员Purchasing Clerk - Material 食品保管员Storeroom Keep — F&B物资保管员Storeroom Keep — Material 餐厅收款员F&B Cashier总台收款员F/O Cashier。
酒店各部门英文缩写
酒店各部门英文缩写总经理办公室：GM人力资源部:HR财务部:FN餐饮部:F&B客房部:HSKP工程部:ENG保安部:SEC康乐部:ENT前厅部:FO销售部:S&M市场传讯部MCMarket ing Commu nicatio ns DEPARTMENT酒店各职位英文缩写GM---GENERAL MANAGER 总经理DGM---DUTY GENERAL MANAGER 副总DOR---DIRECTOR OF ROOMS 客务部总监AM---ASSISTANT MANAGER 大堂经理DOM---DIRECTOR OF SALES&MARKETING 销售部总监FO---FRONT OFFICE 前厅部FOM---FRONT OFFICE MANAGER 前厅部经理CON---CONCIERGE 礼宾部BC---BUSINESS CENTER 商务中心F&B---FOOD&BEVERAGE 餐饮部ENG---ENGINEERING 工程部HR---HUMAN RESOURCES 人力资源部FN---FINANCIAL DEPARTMENT 财务部行政总厨 A.T.K Admi nistrative total kitchenFC---FINANCIAL CONTROLLER 财务总监行政总厨 A.T.K Admi nistrative total kitchen收益管理经理Revenue ManagerRECP---RECEPTION 接待处HSKP---HOUSEKEEPING DEPARTMENT客房中心酒店职位英语董事长Board Chairma n (Director)董事总经理Managing Director经济师Econo mist首席会计师Chief Accou nta nt总经理General Manager副总经理Deputy Ge neral Man ager (Vice)驻店经理Reside nt Ma nager总经理行政助理Executive Assista nt Ma nager 总经理秘书ExecutiveSecretary总经理室Executive Office (G .M office)机要秘书Secretary接待文员Clerk副总经理Vice Ge neral Man ager总经理助理Assista nt to Ge neral Man ager 总经理秘书Secretary to General Ma nager 行政秘书Executive Secretary人力资源咅E Human Resources Division人事咅E Personnel Department培训咅E Training Department质检咅E Quality Inspection Department 员工关系咅 E Staffing Relati on ship Departme nt 人力资源开发总监Director ofHuman Resources 人事培训经理P&T Ma nager人事部经理Personnel Manager 培训部经理TrainingManager质检部经理Quality Inspection Manager人事主任Personnel Officer 福利劳资员Payroll Clerk 培训主任Training Officer 行政部主任Executive Officer 秘书Secretary 员工事务长Staff Purser车队队长Driver Captai n Chief Driver员工宿舍管理员Dormitory Keeper 员工餐厅勤杂工Staff Restaura nt Clea ner 司机Driver 更衣室管理员：Staff Lockers Rooms Keeper 翻译兼英语教师：En glish Tran slator & Teacher 计戈U财务咅E Finance and Accounting Division 财务咅E Accounting Department 成本部Cost-control Department 采购部Purchasing Department审计咅 E Auditor Departme nt 财务总监Financial Controller (Director of Finance) 财务部经理Chief Accountant 成本部经理Cost Control manager 结帐经理Cashier Manager 信用审计经理Credit Manager 采购部经理Purchasing Manager 采购部主管Purchasing Officer 总出纳Chief Cashier 仓储领班Store Room Captain 营业点结帐领班F&B Cashier Captain 总台结帐领班F/O Cashier Captain 夜审计员Night Auditor信用管理员Credit Clerk 应收款管理员A/R Clerk 往来款结算员Accounting Clerk 收入费用结算员Accounting Clerk 成本核算员Cost Clerk 验货员Receiving Clerk 信息管理员In formation System Clerk 文员Secretary 食品采购员Purchasing Clerk - F&B 物资采购员Purchasing Clerk - Material 食品保管员Storeroom Keep - F&B 物资保管员Storeroom Keep - Material 餐厅收款员F&B Cashier 总台收款员F/O Cashier市场营销部Sales & Marketing Division 销售部Sales Department公关咅E Public Relation Department市场营销总监Director of Sales and Marketing 销售部经理Director of Sales公关经理Public Relation Manager宴会销售经理Banquet Sales Manager销售经理Sales Manager宴会销售主任Banquet Sales Officer销售主任Sales Officer高级销售代表Se nior Sales Executive销售代表Sales Executive公关代表P.R. Represe ntative 公关部经理Public Relation Manager 公关部主任Public Relation Supervisor 高级客户经理Senior Account Manager 资深美工Senior Artist 美工Artist销售部联络主任Sales Coordinator房务部Room Division前厅部Front Office Department 客房部（管家部）Housekeep ing Departme nt 预订咅E ReservationDepartment 宾客关系主任Guest Relation Officer 资深销售中心预订员Sales Center Senior 销售中心主任Sales Center Supervisor 礼宾部经理Chief Concierge 行李员Reservati on Clerk Bellboy 女礼宾员Door Girl 礼宾司Door Man客房总监Director of Housekeeping 前厅部经理Front Office Manager 前厅部副经理Asst . Front Office Manager 大堂副理Assistant Manager 宾客关系经理Guest Relation Manager 礼宾主管Chief Concierge 客务主任Guest Relation Officer 接待主管Chief Concierge 接待员Receptionist出租车订车员Taxi Service Clerk行政管家Executive Housekeeper行政副管家Assistant Executive Housekeeper 房务中心文员Room service Clerk 楼层主管Floor supervisor 楼层领班Floor Captain 客房服务员Room Attendant 洗衣房经理Laundry Manager 公卫主管：PA Supervisor 洗衣房主管：Laundry Supervisor 布草主管：Un iforms Supervisor 服务中心领班：Service Ce nter Capta in 公卫领班：PA Captai n 水洗领班：Lau ndry Cap ta in 干洗领班：Dry Clea n Captai n布草领班：Un iforms Capta in 仓管员：Store man 清洁工：P.A. Man 客房服务员：Room Atte ndant 缝纫工：Seamstress 熨烫工：Presser 洗涤工：Washer餐饮部Food & Beverage Division中餐咅 E Chin ese Restaura nt Departme nt 西餐咅 E Wester n Restaura nt Departme nt 厨房咅E Kitche n Departme nt管事部Steward Departme nt餐饮总监F&B Director餐饮部经理F&B Manager西餐厅经理Wester n Restaura nt Ma nager 中餐厅经理Chi nese Restaura nt Man ager 咖啡厅经理Coffee Shop Manager 餐饮部秘书F&B Secretary领班Captain迎宾员Hostess服务员Waiter ,Waitress 传菜Bus Boy, Bus Girl 行政总厨Executive chef 中厨师长Sous Chef(Chinese Kitchen) 西厨师长Sous Chef(Western Kitchen) 西饼主管Chief Baker 点心工：Pastry Cook 烧味厨师：Grill Chef 厨工：Cook Assistant 管事部：Steward Departme nt总管事：Chef Steward主管：Steward Supervisor碗工：Dishwasher 管事清洁工：Clea ner 宴会销售部经理：Ban quet Sales Ma nager 宴会销售主任：Ban quet Sales Officer 中餐部经理：Chi nese Restaura nt Man ager 西餐部经理：Wester n Restaura nt Ma nager 营业部经理：Sales Man ager 酒水部经理：Beverage Ma nager。
酒店常用英语缩写
酒店常用英语缩写酒店专业英文及缩写ARI:平均房价指数Average Rate Index;CTP营业利润贡献:Contribution to Trading Profit;GOP总经营利润:Gross Operating Profit;RevPAR平均每间可卖房间的收入:Revenue Per Available Room ;RGI收入产生指数:Revenue Generation Index;GSTS宾客意见调查系统:Guest Satisfaction Tracking System;ESPS员工满意度调查:ESPS=Employee Satisfaction Pulse Survey ; TQM全面质量管理:TQM= Total Quality Management ;QES质量评估系统:QES= Quality Evaluation System ;PMS酒店经营管理系统: PMS= Property Management System ;SOP标准经营程序: SOP= Standard Operating Procedures ;KNR重要公司协议价:KNR Key Negotiated Rate;LNR"当地"公司协议价:LNRLocal Negotiated Rate;RFP合作协议申请:RFP= Request for Proposal ;FIT 散客:FIT=Fully Independent Traveler ;VIP 非常重要的人：VIP= Very Important Person ;IBP综合经营计划：IBP= Integrated Business Plan；VCRO预订中心的预订系统：VCRO= Virtual Central Reservation Office Hotel Various departments 酒店各部门总经理办公室:GM人力资源部HR: Human Resource康乐部:ENT财务部 A/C FIN.: Finance前厅部 F/O: Front Office 客房部HSKP: Housekeeping工程部ENG.: Engineering预订部RSVN: Reservaton行李部礼宾部 Con.: Concierge销售部S&M DOS: Director of Sales 市场部DOM: Director of Marketing 餐饮部:F&B中餐厅Chinese Restaurant保安部:SEC收货部 Receiving Department FOM: Front Office Manager前台经理Asst. Assistant助理RM: Resident Manager驻店经理GM：General Manager总经理c/c: credit card 信用卡VA： Visa Card 维萨卡MC： Master Card 万事达卡AE： American Express 美运通卡DC： diners Club 大来卡NA： Night Audit 夜审SUP..： Supervisor常用房态英语缩写VD vacant dirty 空脏房VC vacant clean 空净房OCoccupied 在住房OR 在住脏房S/Osleep out外宿房OOOout of order维修房DNDdo not disturb请勿打扰LSGlong stay guest长住房MURmake up room请即打扫L/Blight baggage轻便行李N/Bno baggage无行李E/Dexpected departure预离店HA 前台锁房房型常用英语普通房common room大床房single room标准房standard room豪华商务标准房deluxe standard room商务套房deluxe suite room总统套房presidential suite双人房间double三人房间tripleDouble bedDouble-double bedQueen bedSingle bed前厅常用用英语EA预抵店 expected arrivals listED预离店expercted departureVIP贵宾CIP公司客户commercially important person Check inCheck outNo showsExtension 延期住房率Early departures早退率Due out 预退率In house续住房Total roomsHouse use饭店员工占用;而无付费的房间自用房。
酒店常用英语缩写大全
酒店常用英语缩写大全1. 介绍在酒店行业中，英语缩写是非常常见的，它们被广泛用于酒店的各个方面，包括房间预订、服务设施、行政管理等。
本文将介绍一些常用的酒店英语缩写，并解释它们的含义和用途。
了解这些缩写将有助于提高我们在酒店工作中的效率和沟通能力。
2. ADR - Average Daily Rate（平均每日房价）ADR是指酒店每个房间每晚的平均价格。
这个指标对于预测和评估酒店的经营状况非常重要。
3. RevPAR - Revenue Per Available Room（每可用房间收入）RevPAR是指每个可供出租的房间所产生的收入。
它是衡量酒店经营效益和市场竞争力的重要指标。
4. OTA - Online Travel Agency（在线旅行社）OTA是一种通过互联网提供旅游服务和预订机票、酒店等服务的机构。
知名OTA包括Booking、Expedia等。
5. PMS - Property Management System（物业管理系统）PMS是一种集中管理和控制酒店日常运营的软件系统。
它涵盖了房间预订、客户信息、账务管理等方面。
6. CRS - Central Reservation System（预订系统）CRS是一种集中管理和处理酒店房间预订的系统。
它可以与OTA 和其他渠道连接，方便客户进行预订。
7. POS - Point of Sale（销售点）POS是指酒店内进行销售交易的地点，例如前台、餐厅等。
POS 系统可以帮助管理销售和库存。
8. F&B - Food and Beverage（餐饮）F&B是指酒店提供的食品和饮料服务。
这包括各种餐厅、咖啡厅、宴会厅等。
9. VIP - Very Important Person（非常重要人物）VIP是指在社会地位或贡献方面具有重要地位的人。
在酒店业中，VIP客户通常享有特殊待遇和服务。
10. OTA - Over the Air（空中传输）OTA也可以表示空中传输，特别是在无线通信领域。
酒店常用英语缩写大全
酒店常用英语缩写大全以下是一些酒店常用的英语缩写：1. B&B: Bed and Breakfast (早餐和住宿)2. CC: Credit Card (信用卡)3. CP: Continental Plan (欧洲计划，指包含早餐)4. EP: European Plan (欧洲计划，指不包含早餐)5. F&B: Food and Beverage (餐饮)6. HK: Housekeeping (客房服务)7. HSIA: High-Speed Internet Access (高速互联网接入)8. LRA: Last Room Availability (末位可用房)9. MICE: Meetings, Incentives, Conferences, Exhibitions (会议、奖励、会议、展览)10. OOO: Out of Order (故障)11. OTA: Online Travel Agency (在线旅行社)12. PMS: Property Management System (物业管理系统)13. POA: Price on Application (价格面议)14. RAC: Rack Rate (门市价)15. RO: Room Only (仅住宿，指不包括早餐)16. RS: Room Service (客房服务)17. SMK: Smoking (吸烟)18. SGK: Non-Smoking (禁烟)19. VD: View Deluxe (豪华景观房)20. WB: Welcome Beverage (迎宾饮料)这些是一些常见的酒店英语缩写，但是请注意，不同的酒店可能使用不同的缩写。
酒店各部门英文缩写
酒店各部门英文缩写总经理办公室:GM人力资源部:HR财务部:FN餐饮部:F&B客房部:HSKP工程部:ENG保安部:SEC康乐部:ENT前厅部:FO销售部:S&M市场传讯部MCMarketing Communications DEPARTMENT酒店各职位英文缩写GM---GENERAL MANAGER 总经理DGM---DUTY GENERALMANAGER 副总DOR---DIRECTOR OF ROOMS 客务部总监AM---ASSISTANT MANAGER 大堂经理DOM---DIRECTOR OF SALES&MARKETING销售部总监FO---FRONT OFFICE前厅部FOM---FRONT OFFICEMANAGER 前厅部经理CON---CONCIERGE 礼宾部BC---BUSINESS CENTER商务中心F&B---FOOD&BEVERAGE 餐饮部ENG---ENGINEERING 工程部HR---HUMAN RESOURCES人力资源部FN---FINANCIAL DEPARTMENT财务部FC---FINANCIAL CONTROLLER财务总监行政总厨 A.T.K Administrative total kitchen收益管理经理Revenue ManagerRECP---RECEPTION接待处HSKP---HOUSEKEEPINGDEPARTMENT客房中心酒店职位英语董事长 Board Chairman (Director) 董事总经理 Managing Director 经济师 Economist 首席会计师 Chief Accountant副总经理 Deputy General Manager (Vice) 驻店经理 Resident Manager 总经理行政助理 Executive Assistant Manager 总经理秘书 Executive Secretary总经理室 Executive Office (G.M office) 机要秘书 Secretary接待文员 Clerk副总经理 Vice General Manager 总经理助理 Assistant to General Manager 总经理秘书 Secretary to General Manager 行政秘书Executive Secretary人力资源部Human Resources Division人事部Personnel Department培训部Training Department质检部Quality Inspection Department 员工关系部Staffing Relationship Department 人力资源开发总监Director of Human Resources 人事培训经理P&T Manager 人事部经理Personnel Manager 培训部经理Training Manager 质检部经理Quality Inspection Manager 人事主任Personnel Officer 福利劳资员Payroll Clerk培训主任Training Officer行政部主任Executive Officer秘书Secretary员工事务长Staff Purser车队队长Driver Captain Chief Driver 员工宿舍管理员wordDormitory Keeper 员工餐厅勤杂工Staff Restaurant Cleaner 司机Driver 更衣室管理员：Staff Lockers Rooms Keeper 翻译兼英语教师：English Translator & Teacher 计划财务部Finance and Accounting Division 财务部Accounting Department 成本部Cost-control Department 采购部Purchasing Department 审计部Auditor Department财务总监Financial Controller (Director of Finance) 财务部经理Chief Accountant 成本部经理Cost Control manager 结帐经理Cashier Manager 信用审计经理Credit Manager 采购部经理Purchasing Manager 采购部主管Purchasing Officer总出纳 Chief Cashier仓储领班 Store Room Captain 营业点结帐领班 F&B Cashier Captain 总台结帐领班 F/O Cashier Captain 夜审计员Night Auditor 信用管理员 Credit Clerk 应收款管理员 A/R Clerk 往来款结算员 Accounting Clerk 收入费用结算员 Accounting Clerk 成本核算员 Cost Clerk 验货员Receiving Clerk 信息管理员 Information System Clerk 文员 Secretary 食品采购员 Purchasin g Clerk - F&B物资采购员 Purchasin g Clerk - Material 食品保管员 Storeroom Keep - F&B 物资保管员 Storeroom Keep Materi al 餐厅收款员 F&B Cashier 总台收款员 F/O Cashier市场营销部 Sales & Marketing Division 销售部 Sales Department公关部 Public Relation Department 市场营销总监Director of Sales and Marketing 销售部经理 Director of Sales 公关经理 Public Relation Manager 宴会销售经理 Banquet Sales Manager 销售经理 Sales Manager 宴会销售主任 Banquet Sales Officer 销售主任 Sales Officer 高级销售代表Senior Sales Executive 销售代表SalesExecutive 公关代表P.R. Representative 公关部经理Public Relation Manager 公关部主任Public Relation Supervisor 高级客户经理Senior Account Manager 资深美工Senior Artist 美工Artist 销售部联络主任SalesCoordinator 房务部Room Division前厅部Front Office Department客房部（管家部）Housekeeping Department 预订部Reservation Department 宾客关系主任Guest Relation Officer 资深销售中心预订员Sales Center Senior Reservation Clerk 销售中心主任Sales Center Supervisor 礼宾部经理Chief Concierge 行李员Bellboy 女礼宾员Door Girl 礼宾司Door Man 客房总监Director of Housekeeping 前厅部经理Front Office Manager 前厅部副经理Asst . Front Office Manager 大堂副理Assistant Manager 宾客关系经理Guest Relation Manager 礼宾主管Chief Concierge 客务主任Guest Relation Officer 接待主管Chief Concierge 接待员Receptionist 出租车订车员Taxi Service Clerk行政管家Executive Housekeeper 行政副管家Assistant Executive Housekeeper房务中心文员Room service Clerk 楼层主管Floorsupervisor 楼层领班Floor Captain 客房服务员Room Attendant 洗衣房经理Laundry Manager 公卫主管：PA Supervisor 洗衣房主管：Laundry Supervisor 布草主管：Uniforms Supervisor 服务中心领班：Service Center Captain 公卫领班：PA Captain 水洗领班：Laundry Captain 干洗领班：Dry Clean Captain 布草领班：Uniforms Captain 仓管员：Store man 清洁工：P.A. Man 客房服务员：Room Attendant 缝纫工：Seamstress 熨烫工：Presser 洗涤工：Washer餐饮部Food & Beverage Division中餐部Chinese Restaurant Department 西餐部Western Restaurant Department 厨房部Kitchen Department 管事部Steward Department 餐饮总监F&B Director 餐饮部经理F&B Manager 西餐厅经理Western Restaurant Manager 中餐厅经理Chinese Restaurant Manager 咖啡厅经理Coffee Shop Manager 餐饮部秘书F&B Secretary 领班Captain 迎宾员Hostess服务员Waiter ,Waitress 传菜Bus Boy, Bus Girl 行政总厨Executive chef 中厨师长Sous Chef(Chinese Kitchen) 西厨师长Sous Chef(Western Kitchen) 西饼主管Chief Baker 点心工：Pastry Cook 烧味厨师：Grill Chef 厨工：Cook Assistant管事部：Steward Department总管事：Chef Steward主管：Steward Supervisor碗工：Dishwasher管事清洁工：Cleaner宴会销售部经理：Banquet Sales Manager宴会销售主任：Banquet Sales Officer中餐部经理：Chinese Restaurant Manager西餐部经理：Western Restaurant Manager营业部经理：Sales Manager酒水部经理：Beverage Manager调酒师：Bartender酒吧服务员：Barman咖啡厅主管：Coffee Shop Supervisor 高级主管；Senior Supervisor领班：Captain高级服务员：Senior Waiter & Waitress 服务员：Waiter & Waitress咨客：Hostess传菜员：Pantry man实习生：Trainee保健部技术经理Health Technical Manager保健部主管Health supervisor康乐部Recreation and Entertainment Department 舞台总监：Stage Performance Director 艺术总监：Arts Director 消防员：Fireman 拓展部经理：Marketing Manager 楼面经理：Service ManagerDJ 部高级工程师：DJ Senior Engineer康乐主管：Recreation Center Supervisor DJ部主管：DJ Supervisor舞台主任：Stage Performance Supervisor康乐领班（楼面部长）：CaptainDJ部长：DJ Captain舞厅服务员：Waiter/Waitress健身房服务员：Gymnasium Attendant桌球服务员：Billiard Attendant主持：Preside演员：Actor& Actress服务员：Waiter & WaitressDJ员：DJ咨客：Hostess工程部Engineering Department工程总监Chief Engineer 工程部经理Engineering Manager值班工程师Duty Engineer 工程部经理Engineering Manager 运行经理Operation Manager 维修经理Repairing Manager 安消经理Fire Control Supervisor 运行领班Operation Captain 强弱电领班Strong & Weak Captain 维修领班Repairing Captain 空调工Air-Conditioning Attendant 锅炉工Boiler 配电工Electrician 强弱电工Strong & Weak Current Worker 机修工Mechanician 木工Carpenter 万能工Fitting-up Worker 水工Plumber文员Secretary仓管员Storeroom Keeper保安部Security Department 保安部经理Security Manager 保安部副经理Asst. Security Manager 保安部主任Security Manager 保安员Security Manager 安消部经理Security Manager 警卫领班Security Captain 门卫Entrance Guard 巡逻Patrol Guard 监控员TV Monitoring Clerk商场部Shopping Arcade Department商场部经理Shop Manager 商场营业员Shop Assistantword。
酒店各部分英文缩写[精彩]
酒店各部门英文缩写总经理办公室:GM人力资源部:HR财务部:FN餐饮部:F&B客房部:HSKP工程部:ENG保安部:SEC康乐部:ENT前厅部:FO销售部:S&M市场传讯部MCMarketing Communications DEPARTMENT酒店各职位英文缩写GM---GENERAL MANAGER 总经理DGM---DUTY GENERAL MANAGER 副总DOR---DIRECTOR OF ROOMS 客务部总监AM---ASSISTANT MANAGER 大堂经理DOM---DIRECTOR OF SALES&MARKETING 销售部总监FO---FRONT OFFICE 前厅部FOM---FRONT OFFICE MANAGER 前厅部经理CON---CONCIERGE 礼宾部BC---BUSINESS CENTER 商务中心F&B---FOOD&BEVERAGE 餐饮部ENG---ENGINEERING 工程部HR---HUMAN RESOURCES 人力资源部FN---FINANCIAL DEPARTMENT 财务部FC---FINANCIAL CONTROLLER财务总监行政总厨 A.T.K Administrative total kitchen收益管理经理 Revenue ManagerRECP---RECEPTION 接待处HSKP---HOUSEKEEPING DEPARTMENT客房中心酒店职位英语董事长Board Chairman (Director)董事总经理Managing Director经济师Economist首席会计师Chief Accountant总经理General Manager副总经理Deputy General Manager (Vice)驻店经理Resident Manager总经理行政助理Executive Assistant Manager总经理秘书Executive Secretary总经理室Executive Office (G.M office)机要秘书Secretary接待文员Clerk副总经理Vice General Manager总经理助理Assistant to General Manager总经理秘书Secretary to General Manager行政秘书Executive Secretary人力资源部Human Resources Division人事部Personnel Department培训部Training Department质检部Quality Inspection Department员工关系部 Staffing Relationship Department人力资源开发总监Director of Human Resources人事培训经理 P&T Manager人事部经理Personnel Manager培训部经理Training Manager质检部经理Quality Inspection Manager人事主任Personnel Officer福利劳资员 Payroll Clerk培训主任Training Officer行政部主任 Executive Officer秘书Secretary员工事务长 Staff Purser车队队长 Driver Captain Chief Driver员工宿舍管理员 Dormitory Keeper员工餐厅勤杂工 Staff Restaurant Cleaner司机 Driver更衣室管理员：Staff Lockers Rooms Keeper翻译兼英语教师：English Translator & Teacher计划财务部Finance and Accounting Division财务部Accounting Department成本部Cost-control Department采购部Purchasing Department审计部 Auditor Department财务总监Financial Controller (Director of Finance) 财务部经理Chief Accountant成本部经理Cost Control manager结帐经理Cashier Manager信用审计经理Credit Manager采购部经理Purchasing Manager采购部主管Purchasing Officer总出纳Chief Cashier仓储领班 Store Room Captain营业点结帐领班F&B Cashier Captain总台结帐领班F/O Cashier Captain夜审计员 Night Auditor信用管理员Credit Clerk应收款管理员 A/R Clerk往来款结算员Accounting Clerk收入费用结算员 Accounting Clerk成本核算员 Cost Clerk验货员Receiving Clerk信息管理员Information System Clerk文员Secretary食品采购员Purchasing Clerk - F&B物资采购员Purchasing Clerk - Material食品保管员Storeroom Keep - F&B物资保管员 Storeroom Keep - Material餐厅收款员 F&B Cashier总台收款员 F/O Cashier市场营销部Sales & Marketing Division销售部Sales Department公关部Public Relation Department市场营销总监Director of Sales and Marketing 销售部经理Director of Sales公关经理Public Relation Manager宴会销售经理Banquet Sales Manager销售经理Sales Manager宴会销售主任Banquet Sales Officer销售主任Sales Officer高级销售代表 Senior Sales Executive销售代表 Sales Executive公关代表 P.R. Representative公关部经理Public Relation Manager公关部主任Public Relation Supervisor高级客户经理Senior Account Manager资深美工Senior Artist美工Artist销售部联络主任Sales Coordinator房务部Room Division前厅部Front Office Department客房部（管家部）Housekeeping Department预订部Reservation Department宾客关系主任Guest Relation Officer资深销售中心预订员Sales Center Senior Reservation Clerk 销售中心主任Sales Center Supervisor礼宾部经理Chief Concierge行李员Bellboy女礼宾员Door Girl礼宾司Door Man客房总监Director of Housekeeping前厅部经理Front Office Manager前厅部副经理Asst . Front Office Manager大堂副理Assistant Manager宾客关系经理 Guest Relation Manager礼宾主管Chief Concierge客务主任Guest Relation Officer接待主管Chief Concierge接待员Receptionist出租车订车员Taxi Service Clerk行政管家Executive Housekeeper行政副管家Assistant Executive Housekeeper 房务中心文员Room service Clerk楼层主管Floor supervisor楼层领班Floor Captain客房服务员Room Attendant洗衣房经理Laundry Manager公卫主管：PA Supervisor洗衣房主管：Laundry Supervisor布草主管：Uniforms Supervisor服务中心领班：Service Center Captain公卫领班：PA Captain水洗领班：Laundry Captain干洗领班：Dry Clean Captain布草领班：Uniforms Captain仓管员：Store man清洁工：P.A. Man客房服务员：Room Attendant缝纫工：Seamstress熨烫工：Presser洗涤工：Washer餐饮部Food & Beverage Division中餐部 Chinese Restaurant Department 西餐部 Western Restaurant Department 厨房部 Kitchen Department管事部 Steward Department餐饮总监F&B Director餐饮部经理F&B Manager西餐厅经理Western Restaurant Manager 中餐厅经理Chinese Restaurant Manager 咖啡厅经理Coffee Shop Manager餐饮部秘书F&B Secretary领班Captain迎宾员Hostess服务员Waiter ,Waitress传菜Bus Boy, Bus Girl行政总厨Executive chef中厨师长Sous Chef(Chinese Kitchen) 西厨师长Sous Chef(Western Kitchen) 西饼主管Chief Baker点心工：Pastry Cook烧味厨师：Grill Chef厨工：Cook Assistant管事部：Steward Department总管事：Chef Steward主管：Steward Supervisor碗工：Dishwasher管事清洁工：Cleaner宴会销售部经理：Banquet Sales Manager宴会销售主任：Banquet Sales Officer中餐部经理：Chinese Restaurant Manager西餐部经理：Western Restaurant Manager营业部经理：Sales Manager酒水部经理：Beverage Manager调酒师：Bartender酒吧服务员：Barman咖啡厅主管：Coffee Shop Supervisor高级主管；Senior Supervisor领班：Captain高级服务员：Senior Waiter & Waitress服务员：Waiter & Waitress咨客：Hostess传菜员：Pantry man实习生：Trainee保健部技术经理Health Technical Manager保健部主管Health supervisor康乐部Recreation and Entertainment Department 舞台总监：Stage Performance Director艺术总监：Arts Director消防员：Fireman拓展部经理：Marketing Manager楼面经理：Service ManagerDJ部高级工程师：DJ Senior Engineer康乐主管：Recreation Center SupervisorDJ部主管：DJ Supervisor舞台主任：Stage Performance Supervisor康乐领班(楼面部长)：CaptainDJ部长：DJ Captain舞厅服务员：Waiter/Waitress健身房服务员：Gymnasium Attendant桌球服务员：Billiard Attendant主持：Preside演员：Actor& Actress服务员：Waiter & WaitressDJ员：DJ咨客：Hostess工程部Engineering Department工程总监Chief Engineer工程部经理Engineering Manager值班工程师Duty Engineer工程部经理Engineering Manager运行经理Operation Manager维修经理Repairing Manager安消经理Fire Control Supervisor运行领班Operation Captain强弱电领班Strong & Weak Captain维修领班Repairing Captain空调工Air-Conditioning Attendant 锅炉工 Boiler配电工 Electrician强弱电工Strong & Weak Current Worker 机修工Mechanician木工Carpenter万能工Fitting-up Worker水工Plumber文员Secretary仓管员Storeroom Keeper保安部Security Department保安部经理Security Manager保安部副经理Asst. Security Manager 保安部主任Security Manager保安员Security Manager安消部经理Security Manager警卫领班Security Captain门卫Entrance Guard巡逻Patrol Guard监控员TV Monitoring Clerk商场部Shopping Arcade Department 商场部经理Shop Manager商场营业员Shop Assistant。
酒店常用英语单词及缩写
酒店部门英语酒店常用英语酒店常用英语人力资源开发部Human Resources Division（HR)management 经营、管理procedure fee 手续费人事部Personnel Department market price 市价fill in the form 填表培训部Training Department(T&D）cashier's desk 兑换处operator 电话员督导部Quality Inspection Department coin 硬币house phone 内部电话计财部Finance and Accounting Division（FIN）accounting desk 帐务处special line 专线财务部Accounting Department check-out time 退房时间dial a number 拨号码成本部Cost-control Department（COST）voucher 证件hold the line 别挂电话采购部Purchasing Department（PUR)price list 价目表can't put somebody through 接不通电脑部E.D.P.(IT Support)check, cheque 支票ordinary telegram 普通电话市场营销部sales & Marketing Division(SNM)sign (动)签字receiver 听筒销售部Sales Department interest 利息city phone 城市电话公关部Public Relation Department(PR)form 表格telephone number 电话号码预订部Reservation Department(RSV)reservation 预订replace the phone 挂上电话客务部Room Division reception desk 接待处Line, please. 请接外线前厅部Front Office Department(FO)tip 小费The line is busy (engaged) 占线管家部Housekeeping Department(HSKP)reservation desk 预订处send a telegram (cable) 发电报餐饮部Food & Beverage Department luggage office 行李房…long distance 长途电话康乐部Recreation and Entertainment Dept(REC)per thousand 千分之…telephone directory 电话簿工程部Engineering Department(ENG)spare (形)多余的call somebody up 打电话给某人保安部Security Department(SEC)postpone (动)延期can't hear somebody 听不见行政部EO Eyecutive office cancel (动)取消can't get through 打不通商场部Shopping Arcade traveler’s cheque 旅行支票inland telegram 国内电报财务部Accounting pay (动)付款ordinary mail 平信营销部Sales & Marketing Dept.fill (动)填写switchboard 交换台administration 管理、经营central exchange 电话总局note 纸币The connection is bad. 听不清registration desk 入宿登记处express telegram 加快电报酒店房态英语lobby 前厅special dispatch 专电VC（Vacant Clean ）空房luggage rack 行李架registered fee 挂号邮资VD（Vacant Dirty）走客房visit card 名片postcard 明信片OD（Occupied Dirty）未做住客identification card 身份证escalator 自动楼梯OC（occupied clean）已做住客rate of exchange 兑换率bookshelf 书架O.O.O (Out Of Order)待修房conversion rate 换算率ground floor (英)底，层，一楼(Estemated Check Out)预计退房charge (动)收费information desk 问讯处NS（No Smoking）无烟房bill 帐单reception office 接待室S/O (Slept Out)外睡房change money 换钱hotel register 旅客登记簿D/L (Double Lock)双锁房procedure 手续、程序registration form 登记表DND (Do Not Disturb)请勿打扰information desk 问询处newsstand 售报处MUR(Make Up Room)请即打扫luggage label 行李标签postal service 邮局服务处RS (Refuse Service)拒绝服务overbooking 超额订房…N/B (No Baggage)无行李per cent 百分之…L/B (Light Baggage)少行李reasonable (形)合理的VIP（Very Important People）重要客人cash (动)兑换LSG(Long Staying Guest)长住客keep (动)保留、保存C/O (Check Out) 结帐bank draft 汇票C/I (Check In)入住accept (动)接受酒店职位英语酒店职位英语董事总经理Managing Director资深销售中心预订员Sales Center Senior Reservation Clerk 经济师Economist销售中心主任Sales Center Supervisor总经理General Manager礼宾部经理Chief Concierge常务副总经理Deputy General Manager行李员Bellboy副总经理Deputy General Manager女礼宾员Door Girl驻店经理Resident Manager礼宾司Door Man总经理行政助理Executive Assistant Manager客房总监Director of Housekeeping总经理秘书Executive Secretary前厅部经理Front Office Manager总经理室Executive Office前厅部副经理Asst . Front Office Manager机要秘书Secretary大堂副理Assistant Manager接待文员Clerk礼宾主管Chief Concierger副总经理Vice General Manager客务主任Guest Relation Officer总经理助理Assistant to General Manager接待主管Chief Concierge行政秘书Executive Secretary接待员Receptionist行政助理Administrative Assistant车队主管Chief Driver人力资源开发总监Director of Human Resources出租车订车员Taxi Service Clerk人事部经理Personnel Manager行政管家Executive Housekeeper培训部经理Training Manager行政副管家Assistant Executive Housekeeper督导部经理Quality Inspector办公室文员Order Taker人事主任Personnel Officer客房高级主任Senior Supervisor培训主任Training Officer楼层主管Floor supervisor财务总监Financial Controller楼层领班Floor Captain财务部经理Chief Accountant客房服务员Room Attendant成本部经理Cost Controller洗衣房经理Laundry Manager采购部经理Purchasing Manager餐饮总监F&B Director采购部主管Purchasing Officer餐饮部经理F&B Manager电脑部经理EDP Manager西餐厅经理Western Restaurant Manager总出纳Chief Cashier中餐厅经理Chinese Restaurant Manager市场营销总监Director of Sales and Marketing咖啡厅经理Coffee Shop Manager销售部经理Director of Sales餐饮部秘书F&B Secretary公关经理P.R.Manager领班Captain宴会销售经理Banquet Sales Manager迎宾员Hostess销售经理Sales Manager服务员Waiter ,waitress宴会销售主任Banquet Sales Officer传菜Bus Boy, Bus Girl销售主任Sales Officer行政总厨Executive chef高级销售代表 Senior Sales Executive中厨师长Sous Chef(Chinese Kitchen)销售代表 Sales Executive西厨师长Sous Chef(Western Kitchen)公关代表 P.R. Representative西饼主管Chief Baker总行政办公室Executive Office工程总监Chief Engineer宾客关系主任Guest Relation Officer工程部经理Engineering Manager公关部经理Public Relation Manager值班工程师Duty Engineer公关部主任Public Relation Supervisor保安部经理Security Manager客户经理Account Manager保安部副经理Asst. Security Manager高级客户经理Senior Account Manager保安部主任Security Manager资深美工Senior Artist保安员Security Manager美工Artist商场部经理Shop Manager销售部联络主任Sales Coordinator商场营业员Shop Assistant。
酒店常用专业英语缩写大全
酒店常用专业英语缩写大全Common Abbreviations of Professional English in Hotels随着旅游业的蓬勃发展，酒店行业成为一个重要的经济支柱。
酒店管理人员和员工需要掌握一定的专业英语缩写，以便更有效地与国际客人沟通。
以下是酒店行业常用的专业英语缩写大全，供大家参考。
1. B&B - Bed and Breakfast (书面用语，住宿和早餐)2. A/C - Air Conditioning (空调)3. VIP - Very Important Person (非常重要的客人)4. HR - Human Resources (人力资源)5. F&B - Food and Beverage (餐饮)6. GM - General Manager (总经理)7. HK - Housekeeping (客房部)8. DND - Do Not Disturb (请勿打扰)9. OTA - Online Travel Agency (在线旅游代理机构)10. POS - Point of Sale (销售点)11. CRS - Central Reservation System (中央预订系统)12. PMS - Property Management System (物业管理系统)13. OCC - Occupancy (入住率)14. RevPAR - Revenue Per Available Room (每可用房间收入)15. GOP - Gross Operating Profit (毛利润)16. OTA - Online Travel Agency (在线旅游代理机构)17. SOP - Standard Operating Procedure (标准操作流程)18. OTA - Online Travel Agency (在线旅游代理机构)19. POS - Point of Sale (销售点)20. FO - Front Office (前台)21. PDQ - Pretty Darn Quick (非常快速)22. BOH - Back of House (后勤)23. COP - Code of Practice (操作准则)24. IRS - Internal Revenue Service (国税局)25. OD - Occupancy Data (入住数据)26. CET - Central European Time (中欧时间)27. LRA - Last Room Availability (最后一个房间可用性)28. SGL - Single Room (单人间)29. DBL - Double Room (双人间)30. TRPL - Triple Room (三人间)以上是酒店行业常用的一些专业英语缩写，希望能对酒店从业人员提供帮助。
酒店各部门英文缩写详细版
酒店各部门英文缩写总经理办公室:GM人力资源部:HR财务部:FN餐饮部:F&B客房部:HSKP工程部:ENG保安部:SEC康乐部:ENT前厅部:FO销售部:S&M市场传讯部MC，Marketing Communications DEPARTMENT酒店各职位英文缩写GM---GENERAL MANAGER 总经理DGM---DUTY GENERAL MANAGER 副总DOR---DIRECTOR OF ROOMS 客务部总监AM---ASSISTANT MANAGER 大堂经理DOM---DIRECTOR OF SALES&MARKETING 销售部总监FO---FRONT OFFICE 前厅部FOM---FRONT OFFICE MANAGER 前厅部经理CON---CONCIERGE 礼宾部BC---BUSINESS CENTER 商务中心F&B---FOOD&BEVERAGE 餐饮部ENG---ENGINEERING 工程部HR---HUMAN RESOURCES 人力资源部FN---FINANCIAL DEPARTMENT 财务部FC---FINANCIAL CONTROLLER财务总监A.T.K Administrative total kitchen行政总厨Revenue Manager 收益管理经理RECP---RECEPTION 接待处HSKP---HOUSEKEEPING DEPARTMENT客房中心酒店职位英语董事长Board Chairman (Director)董事总经理Managing Director经济师Economist首席会计师Chief Accountant总经理General Manager副总经理Deputy General Manager (Vice)驻店经理Resident Manager总经理行政助理Executive Assistant Manager总经理秘书Executive Secretary总经理室Executive Office (G.M office)机要秘书Secretary接待文员Clerk副总经理Vice General Manager总经理助理Assistant to General Manager总经理秘书Secretary to General Manager行政秘书Executive Secretary人力资源部Human Resources Division人事部Personnel Department培训部Training Department质检部Quality Inspection Department员工关系部 Staffing Relationship Department人力资源开发总监Director of Human Resources人事培训经理P&T Manager人事部经理Personnel Manager培训部经理Training Manager质检部经理Quality Inspection Manager人事主任Personnel Officer福利劳资员Payroll Clerk培训主任Training Officer行政部主任 Executive Officer秘书Secretary员工事务长Staff Purser车队队长Driver Captain，Chief Driver员工宿舍管理员 Dormitory Keeper员工餐厅勤杂工 Staff Restaurant Cleaner司机Driver更衣室管理员：Staff Lockers Rooms Keeper翻译兼英语教师：English Translator & Teacher计划财务部Finance and Accounting Division财务部Accounting Department成本部Cost-control Department采购部Purchasing Department审计部 Auditor Department财务总监Financial Controller (Director of Finance) 财务部经理Chief Accountant成本部经理Cost Control manager结帐经理Cashier Manager信用审计经理Credit Manager采购部经理Purchasing Manager采购部主管Purchasing Officer总出纳Chief Cashier仓储领班 Store Room Captain营业点结帐领班F&B Cashier Captain总台结帐领班F/O Cashier Captain夜审计员 Night Auditor信用管理员Credit Clerk应收款管理员 A/R Clerk往来款结算员Accounting Clerk收入费用结算员 Accounting Clerk成本核算员 Cost Clerk验货员Receiving Clerk信息管理员Information System Clerk文员Secretary食品采购员Purchasing Clerk - F&B物资采购员Purchasing Clerk - Material食品保管员Storeroom Keep - F&B物资保管员 Storeroom Keep - Material餐厅收款员 F&B Cashier总台收款员 F/O Cashier市场营销部Sales & Marketing Division销售部Sales Department公关部Public Relation Department市场营销总监Director of Sales and Marketing销售部经理Director of Sales公关经理Public Relation Manager宴会销售经理Banquet Sales Manager销售经理Sales Manager宴会销售主任Banquet Sales Officer销售主任Sales Officer高级销售代表Senior Sales Executive销售代表Sales Executive公关代表P.R. Representative公关部经理Public Relation Manager公关部主任Public Relation Supervisor高级客户经理Senior Account Manager资深美工Senior Artist美工Artist销售部联络主任Sales Coordinator房务部Room Division前厅部Front Office Department客房部（管家部）Housekeeping Department预订部Reservation Department宾客关系主任Guest Relation Officer资深销售中心预订员Sales Center Senior Reservation Clerk 销售中心主任Sales Center Supervisor礼宾部经理Chief Concierge行李员Bellboy女礼宾员Door Girl礼宾司Door Man客房总监Director of Housekeeping前厅部经理Front Office Manager前厅部副经理Asst . Front Office Manager大堂副理Assistant Manager宾客关系经理 Guest Relation Manager礼宾主管Chief Concierge客务主任Guest Relation Officer接待主管Chief Concierge接待员Receptionist出租车订车员Taxi Service Clerk行政管家Executive Housekeeper行政副管家Assistant Executive Housekeeper房务中心文员Room service Clerk楼层主管Floor supervisor楼层领班Floor Captain客房服务员Room Attendant洗衣房经理Laundry Manager公卫主管：PA Supervisor洗衣房主管：Laundry Supervisor布草主管：Uniforms Supervisor服务中心领班：Service Center Captain公卫领班：PA Captain水洗领班：Laundry Captain干洗领班：Dry Clean Captain布草领班：Uniforms Captain仓管员：Store man清洁工：P.A. Man客房服务员：Room Attendant缝纫工：Seamstress熨烫工：Presser洗涤工：Washer餐饮部Food & Beverage Division中餐部 Chinese Restaurant Department 西餐部 Western Restaurant Department 厨房部 Kitchen Department管事部 Steward Department餐饮总监F&B Director餐饮部经理F&B Manager西餐厅经理Western Restaurant Manager 中餐厅经理Chinese Restaurant Manager 咖啡厅经理Coffee Shop Manager餐饮部秘书F&B Secretary领班Captain迎宾员Hostess服务员Waiter ,Waitress传菜Bus Boy, Bus Girl行政总厨Executive chef中厨师长Sous Chef(Chinese Kitchen)西厨师长Sous Chef(Western Kitchen)西饼主管Chief Baker点心工：Pastry Cook烧味厨师：Grill Chef厨工：Cook Assistant管事部：Steward Department总管事：Chef Steward主管：Steward Supervisor碗工：Dishwasher管事清洁工：Cleaner宴会销售部经理：Banquet Sales Manager 宴会销售主任：Banquet Sales Officer中餐部经理：Chinese Restaurant Manager 西餐部经理：Western Restaurant Manager 营业部经理：Sales Manager酒水部经理：Beverage Manager调酒师：Bartender酒吧服务员：Barman咖啡厅主管：Coffee Shop Supervisor高级主管；Senior Supervisor领班：Captain高级服务员：Senior Waiter & Waitress服务员：Waiter & Waitress咨客：Hostess传菜员：Pantry man实习生：Trainee保健部技术经理Health Technical Manager保健部主管Health supervisor康乐部Recreation and Entertainment Department 舞台总监：Stage Performance Director艺术总监：Arts Director消防员：Fireman拓展部经理：Marketing Manager楼面经理：Service ManagerDJ部高级工程师：DJ Senior Engineer康乐主管：Recreation Center SupervisorDJ部主管：DJ Supervisor舞台主任：Stage Performance Supervisor康乐领班(楼面部长)：CaptainDJ部长：DJ Captain舞厅服务员：Waiter/Waitress健身房服务员：Gymnasium Attendant桌球服务员：Billiard Attendant主持：Preside演员：Actor& Actress服务员：Waiter & WaitressDJ员：DJ咨客：Hostess工程部Engineering Department工程总监Chief Engineer工程部经理Engineering Manager值班工程师Duty Engineer工程部经理Engineering Manager运行经理Operation Manager维修经理Repairing Manager安消经理Fire Control Supervisor运行领班Operation Captain强弱电领班Strong & Weak Captain维修领班Repairing Captain空调工Air-Conditioning Attendant 锅炉工 Boiler配电工 Electrician强弱电工Strong & Weak Current Worker 机修工Mechanician木工Carpenter万能工Fitting-up Worker水工Plumber文员Secretary仓管员Storeroom Keeper保安部Security Department保安部经理Security Manager保安部副经理Asst. Security Manager 保安部主任Security Manager保安员Security Manager安消部经理Security Manager警卫领班Security Captain门卫Entrance Guard巡逻Patrol Guard监控员TV Monitoring Clerk商场部Shopping Arcade Department 商场部经理Shop Manager商场营业员Shop Assistant。
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酒店常用英语缩写
酒店专业英文及缩写
ARI:平均房价指数Average Rate Index;
CTP营业利润贡献:Contribution to Trading Profit;
GOP总经营利润:Gross Operating Profit;
RevPAR平均每间可卖房间的收入:Revenue Per Available Room ;
RGI收入产生指数:Revenue Generation Index;
GSTS宾客意见调查系统:Guest Satisfaction Tracking System;
ESPS员工满意度调查:ESPS=Employee Satisfaction Pulse Survey ;
TQM全面质量管理:TQM= Total Quality Management ;
QES质量评估系统:QES= Quality Evaluation System ;
PMS酒店经营管理系统: PMS= Property Management System ;
SOP(标准经营程序): SOP= Standard Operating Procedures ;
KNR重要公司协议价:KNR (Key Negotiated Rate);
LNR"当地"公司协议价:LNR(Local Negotiated Rate);
RFP合作协议申请:RFP= Request for Proposal ;
FIT (散客):FIT=Fully Independent Traveler ;
VIP (非常重要的人)：VIP= Very Important Person ;
IBP(综合经营计划)：IBP= Integrated Business Plan；
VCRO预订中心的预订系统：VCRO= Virtual Central Reservation Office Hotel Various departments 酒店各部门
总经理办公室:GM
人力资源部HR: Human Resource
康乐部:ENT
财务部 A/C FIN.: Finance
前厅部 F/O: Front Office
客房部HSKP: Housekeeping
工程部ENG.: Engineering
预订部RSVN: Reservaton
行李部（礼宾部） Con.: Concierge
销售部S&M DOS: Director of Sales
市场部DOM: Director of Marketing
餐饮部:F&B
中餐厅Chinese Restaurant
保安部:SEC
收货部 Receiving Department
FOM: Front Office Manager前台经理
Asst. Assistant助理
RM: Resident Manager驻店经理
GM：General Manager总经理
c/c: credit card 信用卡
VA： Visa Card 维萨卡
MC： Master Card 万事达卡
AE： American Express 美运通卡
DC： diners Club 大来卡
NA： Night Audit 夜审
SUP。
： Supervisor
常用房态英语缩写
VD (vacant dirty) 空脏房
VC (vacant clean) 空净房
OC(occupied) 在住房
OR 在住脏房
S/O(sleep out)外宿房
OOO(out of order)维修房
DND(do not disturb)请勿打扰
LSG(long stay guest)长住房
MUR(make up room)请即打扫
L/B(light baggage)轻便行李
N/B(no baggage)无行李
E/D(expected departure)预离店
HA() 前台锁房
房型常用英语
普通房common room
大床房single room
标准房standard room
豪华（商务）标准房deluxe standard room 商务套房deluxe suite room
总统套房presidential suite
双人房间double
三人房间triple
Double bed
Double-double bed
Queen bed
Single bed
前厅常用用英语
EA预抵店 (expected arrivals list)
ED预离店(expercted departure)
VIP贵宾
CIP公司客户(commercially important person) Check in
Check out
No shows
Extension 延期住房率
Early departures早退率
Due out 预退率
In house续住房
Total rooms
House use饭店员工占用，而无付费的房间（自用房）
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