网络故障排除思路

网络故障排除思路

Company Document number：WTUT-WT88Y-W8BBGB-BWYTT-19998

目录

网络故障排除技术总结 ...................................................................................................................

1.网络故障排除技术概览 ...............................................................................................................

在当今日益复杂的网络中进行故障排除..................................................................................

网络故障的一般分类...............................................................................................................

一般网络故障的解决步骤........................................................................................................

2.网络排错常用诊断工具介绍........................................................................................................

Ping命令 ..............................................................................................................................

Traceroute 命令....................................................................................................................

Show命令 ............................................................................................................................

Clear命令.............................................................................................................................

Debug命令............................................................................................ 错误!未定义书签。

3.故障排除常用方法 .......................................................................................................................

分层故障排除法 ......................................................................................................................

分块故障排除法 ......................................................................................................................

分段故障排除法 ......................................................................................................................

替换法.....................................................................................................................................

4. 故障排除对排错技术人员的要求 ................................................................................................

对协议要求有精深的理解........................................................................................................

能够引导客户详细描述出故障现象和相关信息.......................................................................

充分了解自己所管理和维护的网络 .........................................................................................

及时进行故障排除的文档记录和经验总结 ..............................................................................