新东方商务口语笔记
商务英语课堂笔记
2月23日第一课Week 1 vocabulary1.Client客户2.Consumer消费者/用户3.Consumerism消费主义mercial adj.商业的/n.商业广告5.Academic学术的/学院的6.Rudimentary 基本的，初步的7.Structure结构anization组织9.Franchise vt.给…以特许/n.特权，经销权10.Franchisee 特许经营人11.Franchisor 授予特许者12.Pride 自豪/骄傲13.Honour荣誉/光荣14.Determination决心/果断15.Loyalty忠诚/忠实16.Honesty诚实3月1日第二课Topic: telephone mannersVocabulary:Appointment 约定、任命Etiquette 礼节Arrangement 组织Politeness 礼貌Courteous 有礼貌Assistance 帮助Embarrassing 使为难Colleagues 同事Acquaintance 熟悉Associates 同事phone mannerlanguage difficultiesinterpreter / interpretationreception/receptionistconversation/monologue/dialogue二、商务电话中要注意的几个问题：留下好的第一印象1．主动打电话之前，应先做自我介绍Hello. Good morning. Foton truck Beijing. This is ……Good morning, Foton. This is …… How may I help you?2．打电话时应该有礼貌，没有听清楚对方的话，可以说I beg your pardon?或Please speakagain.但不能说“what?”如果你听不清，想让对方说慢一点Excuse me, I can’t understandI beg your pardon, I can’t follow you自己说慢点，让对方意识到自己说太快了3. 打电话时，不能谈论私事。
商务英语笔记
商务英语·课堂笔记Unit 11.have an appointment with sb. 与某人有约会2.sales office销售办事处3.small talk闲聊4.colleague同事5.public relations公共关系6.lift电梯7.export sales co-ordinator 出口销售负责人8.be back from lunch吃完午餐回来9.reception接待，招待会10.personnel人事部门11.head of personnel人事部负责人12.take the lift ove r in the corner…在那边角上乘电梯13.My flight was diverted toBournemouth…我乘的航班转飞伯恩茅斯…14.alert机灵的15.intelligent明智的16.distinct独特的17.sly狡猾的18.quarrelsome爱争吵19.tricky耍花招的20.clumsy笨拙的21.prejudiced有偏见的22.nasty龌龊的,下流的23.off-hand无礼的24.to cause offence惹恼、冒犯别人25.as business becomes ever moreintern ational…由于商务变得越来越国际化26.The financial crisis is getting ever moreacute. 金融危机变得越来越严重。
27. a demanding task一件要求很高的任务28.Northern Europeans…are not quite sofond of physical demonstrations offriendliness.29.Some things are just not done.有些事情是绝对不可以做的。
30.other than: 除了…之外的31.chew over: 咀嚼，反复琢磨32.give importance to对…给予重视33.to be notable for以…著称34.call sb. by a title以头衔称呼别人35.side by side肩并肩，同时并存36.…disaster may be only a syllable away.一个音节的音发错了，整个字的意思就变了，这可能会酿成大错。
商务英语笔记
商务英语：表达意见常用句型在双方谈判的过程中，一定要注意倾听对方的发言，然后清晰地表达自己的观点。
如果对对方的观点表示了解，可以说：I see what you mean. (我明白您的意思。
)如果表示赞成，可以说：That's a good idea. (是个好主意。
)或者说：I agree with you. (我赞成。
)如果是有条件地接受，可以用on the condition that这个句型，例如：We accept your proposal, on the condition that you order 20,000 units. (如果您订2万台，我们会接受您的建议。
)在与外商，尤其是欧美国家的商人谈判时，如果有不同意见，最好坦白地提出来而不要拐弯抹角，比如，表示无法赞同对方的意见时，可以说：I don't think that's a good idea. (我不认为那是个好主意。
)或者Frankly, we can't agree with your proposal.(坦白地讲，我无法同意您的提案。
)如果是拒绝，可以说：We're not prepared to accept your proposal at this time. (我们这一次不准备接受你们的建议。
) 有时，还要讲明拒绝的理由，如To be quite honest, we don't believe this product will sell very well in China. (说老实话，我们不相信这种产品在中国会卖得好。
)谈判时，由于语言沟通问题，出现误解也是在所难免的。
可能是对方误解了你，也可能是你误解了对方。
在这两种情况出现时，你可以说：No, I'm afraid you misunderstood me. What I was trying to say was... (不，恐怕你误解了。
综合商务英语第四册笔记
综合商务英语第四册笔记一、学习这门课的初体验。
这综合商务英语第四册刚拿到手的时候，我都懵了。
那一个个商务术语，感觉就像外星语一样。
但是没办法呀，谁让咱选了这个课呢。
每次翻开书，都像是要去闯一个神秘的迷宫。
这时候笔记就变得超级重要啦，就像在迷宫里的小地图一样。
二、笔记里的重点内容。
1. 商务词汇。
那些词汇可难记了。
比如说“negotiable instrument（可转让票据）”，这个词我当初背了好久。
我就在笔记上把它拆分开来记，“negotiable”（可协商的、可转让的）单独记一下意思，“instrument”（工具、票据）也记好，然后再组合起来理解。
还有“liquidity（流动性）”这个词，我就在旁边画了个小水滴，提醒自己它有点像水一样流动的感觉。
2. 商务信函格式。
这也是笔记里的大头。
从信头（letterhead）到称呼（salutation），再到正文（body）、结束语（complimentary close）和签名（signature），每个部分都有讲究。
我在笔记里画了好多小框框，把每个部分该写什么内容都写得清清楚楚。
像信头一般就是公司的名字、地址啥的，我还专门找了几个大公司的信头范例抄在旁边，这样就更直观啦。
3. 商务谈判用语。
这可有趣了。
比如说在谈判中表达让步的时候，可以说“We are willing to make some concessions.”（我们愿意做出一些让步）。
我就在笔记上把这种句子抄下来，然后还在旁边写了一些类似的表达，像“give in a little”（稍微让步）之类的。
还有在表达坚持自己的立场时，“We stick to our position.”（我们坚持我们的立场），我就把它和让步的句子对比着记，这样在谈判场景里就知道啥时候该用啥啦。
三、笔记的整理方法。
1. 按章节整理。
我是按照书上的章节来整理笔记的。
每学完一章，就把这一章的重点内容都集中在一起。
商务英语口语900句(中英对照)与上海牛津英语8A、8B笔记
《商务英语口语900句》Unit 1 希望与要求Unit 2 产品介绍Unit 3 业务范围介绍Unit 4 承诺Unit 5 询盘Unit 6 报盘Unit 7 还盘Unit 8 对还盘的反应Unit 9 要求优惠Unit 10 给予优惠Unit 11 双方让步Unit 12 订货及确认Unit 13 请求代理并说明代理理由和代理能力Unit 14 对代理请求的回应Unit 15 代理条件和要求Unit 16 合同Unit 17 卖方对支付方式的要求Unit 18 买方的支付方式Unit 19 保险Unit 20 对包装的建议及要求Unit 21 告知客户包装所用材料、方式及其质量保证Unit 22 货运通知Unit 23 货运要求及答复Unit 24 催运货物并告知货物迟到结果Unit 25 仲裁Unit 26 索赔理由及依据Unit 27 索赔内容及金额Unit 28 对索赔要求的回应Unit 29 引进技术的要求Unit 30 技术引进的方式及费用Unit 1希望与要求Part 11. We'd like to express our desire to establish business relationship with you on the basis ofquality, mutually benefit and exchange of needed goods .我们希望在保证质量、互惠互利以及交易彼此需要的货物的基础上和你们建立业务关系。
2 .In order to extend our export business to your country we wish to enter direct businessrelations with you.为了扩大我们在贵国的出口业务，我们希望和你们建立直接贸易关系。
3. Our hope is to establish mutually beneficial trading relations between us . 希望在我们之间能够建立互惠互利的贸易关系。
商务英语笔记
商务英语笔记商务英语是全球通用的语言之一，它涵盖了各行各业的业务活动和商业交易。
因此，在职场中，商务英语能力已变成了一个基本的素质要求。
在商务英语学习中，笔记是一种很重要的学习方法。
那么，如何写好一篇商务英语的笔记呢？一、理清笔记的目的写笔记的目的是使你更好地记录和理解要点。
在记录笔记的时候，最好能想到需要记录什么信息、为什么需要记录它们，以及如何使用它们。
比如，在一次会议中，我们需要记下哪些人出席、会议的主题和目的、讨论的主要话题以及决议或动作计划等。
通过这些信息，我们可以更好地回顾会议内容、掌握决议和行动计划、跟进进度。
二、准备好工具和材料要写好笔记，首先要选择合适的笔记本或数字设备，并准备好你需要的笔、纸张或电脑软件。
在使用纸质笔记本时，最好选择易于携带和存储的笔记本，以便日常携带和使用。
在记录笔记的同时，也可以使用相应的缩写和符号，这样可以更方便地快速记录笔记，并保证其语义准确无误。
三、注意笔记的结构笔记的结构要清晰明了，这有助于你更好地回忆和复习笔记内容。
在一次会议中，正确的笔记结构应该是：①议程——记录会议的主题、主持人、出席人员等信息；②内容概述——简要记录会议的主要内容和讨论方向；③决议或动作计划——记录会议的决议和下一步行动计划。
在笔记的结构中，内容概述和决议或动作计划对于回顾会议内容、执行决议和跟进行动计划很重要。
因此，这两个部分应该是你的笔记中最详细和最清晰的部分。
四、选用正确的词汇和语法在写商务英语笔记中，要尽量使用简单、明了、准确的词汇和语法，以方便别人阅读和理解你的笔记。
要注意一些词汇上的细节，比如动词的时态和主谓一致等。
同时，要尽量避免缩写和口语化语言，以免出现歧义或导致误解。
五、复习和更新笔记笔记的写作离不开对笔记内容的复习和更新。
需要花费一些时间定期回顾笔记，并根据实际情况及时修改和更新笔记内容。
在这个过程中，你可以加上一些新的信息和体会，以便更好地应对未来的需求。
新东方总结的100句口语高频话
1．How are you doing?你好吗？2．I'm doing great.我过得很好。
3．What's up?出什么事了/你在忙些什么/怎么了？4．Nothing special.没什么特别的。
5．Hi. Long time no see.嗨，好久不见了。
6．So far so good.到目前为止，一切都好。
7．Things couldn't be better.一切顺利。
8．How about yourself?你自己呢？9．Today is a great day.今天是个好日子。
10．Are you making progress?有进展吗？11．May I have your name, please?请问尊姓大名？12．I've heard so much about you.久仰大名。
13．I hope you're enjoying your staying here.希望你在这里过得愉快。
14．Let's get together again.改天再聚聚。
15．That's a great idea!好主意！16．Please say hello to your mother for me.请代我向你母亲问好。
17．I'm glad to have met you.很高兴遇到你。
18．Don't forget us.别忘了我们。
19．Keep in touch.保持联系。
20．I had a w onderful time here.我在这里度过了难忘的时光。
21．Have a nice weekend.周末愉快。
22．Same to you.彼此彼此。
23．Nice talking to you.很高兴与你聊天。
24．Take care of yourself.自己当心/照顾好你自己。
25．Thank you for everything.谢谢你的多方关照/你为我所做的一切。
商务英语笔记
商务英语笔记商务英语笔记favorable impression 良好印象Personnel Manager 人事经理Managing Director（MD）总裁the assistant to the Personnel ManagerI've heard a lot about you. (久闻大名)colleague同事software development软件开发Sales Director销售主管the Accounts Department 会计部I haven't seen you around before我以前在这儿没见过你。
common interest 共同兴趣break the ice 打破僵局Have you found time to see much？daily routine 日常杂务5.Anytime. （不用谢）也是英美人用来回答致谢的话。
extension 分机switchboard 总机delivery 送货speak to sb.与...讲话put sb. through为某人接通（给的电话）connect...with 接通电话available 可得到的、可获得的，（人）有空leave a message留口信take a message 捎口信call sb back 给（某人）回电话Could you ask him to get back to me as soon as possible? fix 安排，决定（某事）……fix a meeting 安排会谈manage 设法做到……I'm phoning to ... 我打电话是想……I'm phoning about... 我打电话是关于……的事情。
I'm phoning about an order we placed two months ago. Ithasn't arrived yet.（我打电话是为了我们两个月前订货的事，货物现在还没到。
商务英语笔记(一)
商务英语笔记(一)商务英语笔记第一部分：商务英语概述1.什么是商务英语？–商务英语是一种使用英语进行商业交流的方式。
2.商务英语的重要性–在全球化的今天，商务交流已成为跨国企业合作的必备条件，而英语则成为了国际商务交流的主要语言。
第二部分：商务英语的语法要点1.静态动词和动态动词–在商务英语中，静态动词用于描述状态，动态动词则用于描述动作。
例如：The shipment contains 50 boxes ofgoods.（静态动词）We ship our products to over 50countries.（动态动词）2.不定式–商务英语中的不定式常用于表示目的、结果等。
例如：We signed the contract to achieve our common goals.第三部分：商务英语的常用词汇和表达方式1.商业词汇–汇票：draft–账单：invoice–订单：order2.商务常用表达–感谢来信：Thank you for your letter/email.–我们收到了你方的订单：We have received your order.–请尽快确认这份合同：Please confirm this contract as soon as possible.第四部分：商务英语的写作技巧1.清晰简洁–商务英语中的文章需要简洁明了，语言简单易懂，避免使用过于复杂的词汇和句式。
2.遵循礼仪原则–商务英语需要注意礼仪原则，例如在信件中要使用适当的称呼和结束语，尊重对方的文化背景。
结语商务英语在国际贸易中扮演着重要的角色。
通过学习商务英语的语法要点、常用词汇和表达方式以及写作技巧，我们可以更好地进行商业交流，促进商业合作的发展。
第五部分：商务英语的听说技巧1.提高听力水平–商务英语中常用的词汇和表达方式需要通过大量的听力练习来掌握。
可以通过听商业节目、观看商业视频等方式提高听力水平。
2.提高口语水平–在商务英语中，口语表达显得尤为重要。
商务英语笔记整理
短语：prospective/potential customers; intangible assetsLodge a claim and ask for compensationdown payment首付balance尾款; imports a wide variety of products;CIF=cost,insurance and freight FOB=free on boardpeople from all walks of lifehave wide experience in all the lines we handle; business and finances;for its handiness, elegance and beauty; gain popularity from customers at home and abroad短句：arouse: My interest was aroused. The music aroused my feeling of homesickness.The objective of our company this year is to get listed in HK.End justify the means.What qualities are you looking for in potential/prospective employees?The workers are on a strike for pay rise/higher wages.We can’t entertain your claim, for it’s not our fault.send us your product brochures and samplesone of the largest clothes import companies in AustraliaThe houses along the subway lines are in great demand/sell well.He was fined 200 yuan for speeding and drunk driving.The ship is propelled by wind/staem.This agreement shall be interpreted in its English version in case of ambiguities.reserve a double room/presidential suite with sea viewShe worried herself into a skeleton.This off-campus restaurant provides free delivery service.Can I have a doggie bag? one hamburger to go.All our batteries are now out of stock.Take the computer apart and reassemble it.Many companies have been downsizing lately.She tend to be irrational and emotional sometimes.Please check the attachment.She came to work for us on a short-term basis.This company has a full order book.He came to work for us on a short-term basis.I was impressed by the originality/novelty of the design.The machine can compete with, and even outperform, in some respects, their imported counterparts./The Chinese equity market outperformed the other Asian Pacific markets after RMB appreciation.He brings a bulging briefcase to work everyday./The mosquito bit on her face and there was a bulge left.She disguised herself as a man,but her voice gave away her identity/betrayed her.The claimed it was a counterfeit product and demanded a refund.Some people believe the hands-on experience and street smarts give them an advantage.For more details/for particulars,please contact our local distributor.The multinational company is recruiting interns.Would you like to fly economy or to fly first class?There’re scheduled flights between Shanghai and LA every week.Finish the task ahead of schedule.This order will be good till canceled.She is rather particular about food.We would consider placing a trail/firm order.File a complaint with the consumer protection agency词汇：Disobey/obedient/rebellion/rebelliousrespire/respirator/respiratoryanti: antibiotics/anti-dumping/anti-corruptionarian :librarian vegetarian humanitarian barbarian lie dictatorauto: auto maker/auto industry/automobiledec:decade/decimate/decenmberization:modernization/globalization/urbanization/industrializationfid=trust:He confided to me his secrets./confident/fidelity/infidel/liter:the literal meaning/literate/the literacy rate/illiterate/semiliterate/literature/literary master self:self-sufficient/self-reliance/self-made/self-discipline/self-motivation/self-centeredsid:dissident/president/preside over the meeting/reside/Vinc/vict=conquer : convince invincible victor victoryvac:vacuum/vacancy/evacuate42页。
- 1、下载文档前请自行甄别文档内容的完整性，平台不提供额外的编辑、内容补充、找答案等附加服务。
- 2、"仅部分预览"的文档,不可在线预览部分如存在完整性等问题,可反馈申请退款(可完整预览的文档不适用该条件!)。
- 3、如文档侵犯您的权益，请联系客服反馈,我们会尽快为您处理(人工客服工作时间：9:00-18:30)。
商务与个人：Business and Person Greeting and Introduction 问候与介绍 1. 介绍熟人 Introducing an Acquaintance Mr. Lee: We‘ll get Miss Lewis’ opinion on this, I think Mr. Jones: Miss Lewis… I‘ve heard that name. Oh yes! I heard she is one of the secrets of this company‘s success. Every one was raving about what a great job she‘s done in motivating the …倾倒，赞扬> Mr. Lee: Uh, Mike…speak of the devil… the famous Miss Lewis is standing right behind you. Mary, let me introduce our new Accounting Manager, Mike Jones. Mike, this is Mary Lewis. 曹操曹操就到> Mr. Jones: So you‘re the famous Miss Lewis! So nice to meet you at last! I’ve heard so much about you. Miss Lewis: All good, I hope. It‘s nice to meet you, too. Mr. Jones: Yes, I assure you, it was all good. What do you do in Human Resources? Miss Lewis: I‘m the General Manager of Human Resources. I took over from Jim when he stepped down a few years ago. And how long have you been in the Accounting Department? Mr. Jones: Just started, I‘m afraid. But I hope to see more of you in the future. It was so nice finally meet you. 2. 午餐聚会 The Lunch Meeting Mr. Lee: You must be Miss King. I‘m Leo Lee. Wow, you look just as you described on the phone. Miss King: Yes, I am Miss King. But pls call me Betty. It‘s great to meet you, Mr. Lee. Thanks for suggesting a lunch meeting. I‘ve got a hectic schedule, so this is a great way to kill to birds with one stone. Mr. Lee: Me, too, and it‘s my pleasure. You must be wondering who my friend here is. I‘ve taken the liberty of inviting my assistant, Mr. Young. He‘ll be taking a few notes. Miss King: Great! Nice to meet you. It‘s always good to have someone to keep track of things when you‘re brainstorming. Mr. Young: Nice to meet you too. Mr. Lee: Well, let‘s go through the buffet line and then we can get down to business.
Appointment 约会 1. 约见某人 Making an Appointment Mr. Lee: Hey there! I‘ve been hoping to run into you. Are you busy tomorrow morning? Mr. Jones: Let me see… Wednesday morning, Yes, I am booked solid all morning. Mr. Lee: I was hoping to talk to you about the sales projections for next year. I‘m having a little trouble figuring out how to use the spreadsheet you set up for me. It has a lot of complicated formulas embedded in it. Mr. Jones: I can explain them to you. It‘ll just take about half an hour. How about Friday afternoon? Mr. Lee: Ooh. Sorry, that‘s not good for me. I am tied up all day Friday. We‘ll have to do it next week. I am wide open then. Mr. Jones: OK, shall we say next week, on Tuesday at 2:30? Mr. Lee: Sure, that‘ll be fine for me. I‘ll come to your office so you can show how to set up these macros.
2. 更改约会时间 Changing the meeting date Mr. Lee: I‘m so sorry to call you on such short notice, but something’s come up. 紧急通知 Mr. Jones: You mean for this afternoon‘s meeting? Mr. Lee: That‘s right, I‘m afraid I have to postpone it. Mr. Scott got sick and I have to attend the Speeckmaker‘s Symposium in his place. I‘m leaving today, and I won‘t ben back until a week from Friday. Mr. Jones: That‘s quite a while. Let‘s make it the week after you get back, then. Mr. Lee: That will be great. So it‘s two weeks from tomorrow, same time and place. I‘m really sorry to do this to you. Mr. Jones: No problem at all. To tell you the truth, I could ust the extro time in my schedule to catch up on some paperwork.
3. 确认约会 Confirming an appointment Mr. Jones: Accounting, this is Mike. Mr. Lee: Mike, this is Leo in Sales. I was just calling to confirm our meeting tomorrow. Are we still on? Mr. Jones: Goodness! It‘s been so long, I actually forgot. Let me see… yes, it is on my calendar. Mr. Lee: OK, see you at your office at 2:30. Mr. Jones: Right, see you then.
4. 改变约会 Changing an Appintment Kim: Hi Ron, this is Kim at headquarters. Ron: Oh, hi Kim. How‘s it going? Kim: Great, thanks. I was calling to change our meeting next week. Ron: OK, sure. When did you have in mind? Kim: Well, I was hoping we could reschedule for early next month. Our trip has been postponed unt the 2nd. Ron: Why don‘t we say the 3rd around 2:00 p.m.? Kim: That works for me! I will call you when I get into town to reconfirm. Ron: Great, talk to you then. Hi. I‘m here to catch flight 513 to New York.
Business travel 商务旅行 1. 订票 Booking Tickets Mr. Lee: I would like to buy a ticket to New York pls. Mr. Booker: When do you plan to travel? Mr. Lee: I‘d like to pack my bags and leave tonight. Mr. Booker: Are you aware that without two weeks advance notice, price will be very high? Mr. Lee: Yes I know, but I just got the chance to leave and so I am going to take it no matther what. Mr. Booker: I understand. So that‘s one ticket to New York, and you‘ll be departing tonight. Will that be one-way or round trip? Mr. Lee: I wish I could stay there, but unfortunately it will have to be a round way trip ticket. Mr. Booker: when would you like to return? Mr. Lee: My retrun date will be the 14th. Mr. Booker: OK. I have several seats available. Would you like a window seat or an aisle seat? Mr. Lee: Anything but a center seat is fine with me. The middle seat drives me crazy! Mr. Booker: OK, Mr. Lee, I have you booked on flight 513 leaving on the 5th at 11:00 pm and arriving in New York on the 6th at 6:00 pm. The returm flight 514 leaving on the 14th at 8:00 a.m. and arriving in Beijing at 12:00 noon on the 15th. Mr. Lee: Will there be any layovers? Mr. Booker: No, all flights are direct. Mr. Lee: Perfect! I‘m afraid to ask, but how much is it? Mr. Booker: $800