国际商务函电
国际商务函电
电传电传，或称为电传打字机（Tele-Type），是远距离打印交换的编写形式。
电传既具有电话的快速，又具有打字机的准确，尤其是当电文中有资料时，这种优点表现得特别明显。
人们普遍认为，电传这种通讯方式，除了具备高效性和精确性之外，还比电报和电话更为便宜。
电传是在传真机普遍使用以前的通信设备，其原理有点近似电报。
早期国家政府单位、国有进出口公司皆普见使用，但现在基本上已经被传真机或互联网所取代。
特点▪方便迅速电传打印机可安装在办公室内，因而毋须到电报局去发电报，而且在给国外交易伙伴发电传时，可以即时得到对方的回和答，就像进行电话交谈一样方便。
▪手续简便。
惟一要做的事情是，将欲发出的电文转对成一系列孔眼并打制到纸带上，再通过电磁波将电文发往目的地。
▪自动收发。
即使不在办公室里，打印机也可在无人状态下自动收发电文，电文或许是一份书面交易档，这显然比电话交谈优越得多。
▪高效经济。
打印机每分钟可打400个浮点，根据《全美百科全书》记载，这种机器一分钟内可传送大约67个词。
在传真及电子邮件大量充斥于国际贸易各个领域的书面联络当中时，也许电报和电传方式早已被人们遗忘了，或者说了解有关这方面知识的人越来越少了。
虽说电报和电传正逐步趋于淘汰，然而它们的确又在国际商务活动中起了非常重要的作用。
因此，研究电报和电传，仍然具有重要的现实意义。
电传是比书信、电报更优越的书面交际手段。
其优点主要如下：第一，传递速度快。
发电人在发电传的同时收电人就可收到电文。
因此，它比书信、电报的传递速度快。
第二，费用低廉。
由于电传按实际传送分钟数计费，它比电话、电报还要便宜，并且讯息越长，使用电传越经济。
第三，使用方便。
用户可随时在办公室内发出电文，从而避免了把电文送到电报局拍发的麻烦；用户还可在办公室内一天24小时接收电文，即使在无人照看电传机的时候也能收到；用户可通过电传机互相交换意见。
因而使用起来很方便。
第四，文体自由。
文体可接近书信语言，不致引起对方误会；它还可分段，排列成条列式或表格式发出，可读性强。
国际商务函电
目录
01 目录
03 2012版图书
02 2011版图书
《国际商务函电》是2001年大连海事学院出版社出版的图书。本书具有很强的实用性，内容与现代商界的实 际情况和发展密切相关，既有一般业务中所需的常识和操作方法，又包括了贸易界人士所亟须了解和掌握的贸易 本质及贸易内涵等大量内容。主要内容包括：函电部分共包括38封商务信函，从建立公司的业务开始，含有报盘、 递盘、确认、打包贷款、多式联运、现代物流、因特通讯、索赔、贸易纠纷的解决、售后服务、招投标等英文书 信，具有极强的实践性等。求职自传部分包括10封求职信。
2011版图书
国际商务函电书名:国际商务函电
作者:李爽
定价:￥33.00
ISBN:29
出版社:清华大学出版社
出版日期:2011-9-1
(一)内容简介
《国际商务函电》介绍国际经贸实务的中英文写作，紧密结合我国外经贸业务实际，总结和归纳了国际经贸 业务中的常用术语、常用短语、句型结构和缩略语，内容新，实用性强。全书共分为十四个单元，按照实际交易 程序介绍商务信函的写作方法，内容包括建立业务关系、询价、报价、还价、接受、开证、保险、租船订舱和索 赔等，另外还介绍了国际商务应用文的写法和合同或合约的阅读。每章的内容主要包括导读、样函、注释、常用 语句、写作指导和练习，书末附有答案。《国际商务函电》适合用作大学本科和专科生，独立学院和高职高专学 生及对外经济贸易工作人员的教材及自学参考书。
目录
Part1Letters Letter1BusinessSetup Letter2MarketingtheRefractoryMaterials Letter3MarketingtheChineseMaterials Letter4PotentialoftheChineseMaterials Letter5BauxiteandMagnesite ……
国际商务函电范例
Inquiry CorrespondenceDear Sir or Madam,We are impressed by the selection of your sports wear that displayed in the websitefibre2fashion.We are a large chain of retailers and lookingfor a manufacturer who could supply us with a wide range of garments for the sport market.We usually place very large orders.We hope you can give us some more kind of your sports clothes that we can have more decisions.If these conditions interest you ,and you can meet orders of over 700 garments at one time ,please send us your current catalogue and price-list.We hope to hear from you soon.Yours faithfully******China Trade Manager对询价的及时回复Dear Abby,We’re so pleased to receive your inquiry through Global .I will check with our manager about the unit price for each item, and give you reply with quotation in 3 days.And other interest, please also let me know.Best regards,Scott WangDear Mr. Lee,Very glad to see you in the Caton Fair yesterday!Concerning your inquired item #TD-JIC 2685, please find our offer as follows. Also attached the quote sheet in detail for your review.Item: 200W Power InverterArticle No.: TD-JIC 2685Specification: Could power a variety of electronic products with safe operation Certificate & testing report: ETLPackaging: Color boxPackaging size: 15.8’’*7.8’’*2.4’’Weight:1.8lbsSamples could be prepared in 5 wording days. Please help to send me your address in detal with courier account, if you would like to evaluate the samples.We look forward to your reply soon!Best regards,HugoJudy,Please find the 3rd party testing report in attachment. We have full of confidence to meet your quality level.By the way, kindly also find our advantages below.1.Have cooperated with a lot of importers in US for more than 8 years.2.Experienced in doing business with big customers.3.Quick delivery time for decent orders.4.Own designing team for new products development.5.Factory audited by SGS, INTERTEK &WAL-MART.6.Free samples could be provided.Any further questions, please do not hesitate to inform us!Best regards,Shirley详细报价Dear Clair,This is Kerry from ABC Trading Inc. According to your inquiry of grease gun, I was wondering if you could accept our price USD 5.65/pc.Per our conversation on HK fair, the estimate USD 5.30/pc was based on the simple packaging of poly bag with sticker, not the color box as you confirmed finally. Enclosed please find the instruction manual, die-cut of color box and offer sheet. Your prompt reply will be greatly appreciated!Regards,Kerry Hu讨价还价Dear Clair,I’m so sorry that we couldn’t meet your target of USD 5.30/pc with color box!As I mentioned in my previous mail, our price was based on the different packaging method.Anyway, we could reduce our margin to establish our business. Our final price is USD 5.50 with a color box, and 5.20 with a poly bag.If you’d like to do promotion for this item, we suggest you confirm the poly bag instead. According to our experience, other customers mainly use this simple packaging for EU market.Please help to check with buyer and advise the comments.Best regards,Kerry HuDear Herbert,Your target price shocked me! To be candid with you, it is difficult to do this price due to the details strictly. Please find our suggestions as below.1) USD1.20/pc, SAME AS YOUR TARGET, but shortening the length to 90mm, and the thickness 0.8mm. The weight will be 65g instead.2) USD1.37/pc, holding everything, but without CE & ROHS. As you know, flashlight is the low voltage items, and CE/ROHS is NOT A MUST in Europe.3) USD1.53/pc, changing the size and thickness of clamshell and keeping others as usual. Pls find the die-cut with printproof in attachment.Please kindly check and confirm at your earlist.Rgds,C确定价格Dear Clair,Very glad to hear that you confirmed the price of USD 5.2/pc. It is our pleasure to be on service of you about the 7500 pcs trial order.Please find the PI in attachment, with unit price, packaging, carton info, deliver time, payment terms, etc. if no additional questions, kindly sign and stamp it and send me back.As soon as we receive the confirmed PI, we’ll do the final sampling at once.Any other questions, please let me know.Best regards,Kerry Hu询问到付帐号Hi Clair,Samples were just completed, and passed our internal inspection.Please check the photos in attachment.Would like us to send them to you? Which express company do you prefer?Please advise your courier account. Thank you!Best regards,Kerry Hu请客户支付样品费用Dear Clair，Greetings!Glad to get your approval for our final samples. Just following up to let you know that we do the new samples strictly according to your logo printing, but please pay for the film charge USD 300 by your side.After order placed, you could deduct this cost when balancing the payment. Enclosed please find our bank account file.Please advise your opinion. Thank you!Best regards,Kerry Hu订单Stephy,Attached you can find the order W-XK153 for 6 pcs screwdriver set.We’d like to change L/C at sight into T/T 30 days.We need urgently 3 sets of samples. Give me the tracking number after arrangement.Sincerely,Eva付款方式谈判Dear Eva,Well received your PO. Thank you!Having checked with our sales manager, we could confirm the price and quantity for this order. But we cannot accept T/T 30 days. If you insist on doing T/T instead of L/C, we will ONLY use T/T after copy of B/L.Please help to send me the revised PO soon.Best regards,Stephy谈判陷入僵局时的邮件Hi Eva,How are you doing?No news from you for more than 2 weeks. I’d like to re-check with you about the payment issue on the PO.We have to get your approval to revise it, and go ahead.Thank you in advance!Best regards,Stephy催客户付款Dear Stanislav,All the gazebos you ordered were shipped last Thursday. Attached you can find the invoice, packinglist and copy of B/L.The ETA is August 1st ,to St. Petersburg.Please help to settle the rest payment USD 7000 to our bank account soon. Thanks &best regards,Liu wei告诉客户收到付款Dear Sharon,Nice day! We have received the payment for the shipped 3 orders.Thank you very much for your support and trust. We’re immensely delighted to get these projects!Hope we could expand our current business in the near future.Yours,SisleySubject: Demanding overdue paymentDear Sirs,As our account still shows there is a balance of USD 7000 you owe for order XL-173, we are wondering if there are some special reasons.We hope you can arrange the payment soon.Look forward to your good news.催款邮件Dear Ali,I’m sorry to inform you that we haven’t received your payment.Could you kindly re-check it? Please also send us the bank receipt for record. Thank you!!Regards,Belinda XieExtend the dates of shipment to…and validity to……"（请客户修改信用证Dear Mr. Jackson,Thank you for the L/C draft for order #DJ-199. Please find our comments with highlighter yellow below.1. Please extend the dates of validity to April 30th.2.Payment terms: Please change BY ACCEPTANCE 60 DAYS FROM CARGO RECEIPT DATE into30DAYS, the same as our previous order.Others are OK. Please help to amend them and open the original L/C.Best regards,Alvin Sun请客户修改信用证2Dear Coco,Please find the discrepancy below mentioned by our bank.1.Quantity 6000 pcs was mentioned in L/C, but we could only shipped 5820 pcs for one 40’container. The rest 180 pcs will be delivered next time with PO#219.2.The destination port was changed to Amsterdam, not Hamburg.The 2 Issues above were already approved by your shipping colleague.Please help to check and give JP Morgan your acceptation, and we could get the payment soon.Thanks,Aaron向客户汇报生产情况Dear Eva,How are you doing?Regarding your order W-XK153, we’re now doing the mass production. Roughly 45% were already finished.We could deliver the goods around 2 weeks later.Would you like to ask SGS for the final inspection?Kind regards,Stephy紧急修改包装的通知Stephy,Please update our packaging artwork as attached urgently! I hope pdf file is workable for you.We want to receive the final samples within next week. Please hurry up! Regards.Eva申请第三方验货George，Ask your China branch to handle one inspection case for us.Order W-XK153 as attached. DUPRO and final inspection, we need both.I put our supplier’s mail in cc line, and she will contact with you directly.Eva验货未通过Dear Eva，Sorry to inform you that we failed in the final inspection. Please find the report issued by SGS in attachment.Would you like us to apply the re-inspection after re-work? Thank you! Sincerely,Stephy整改后申请重验Dear George,Attached you could find the re-inspection booking. Also enclosed the order, artwork and the 1st inspection report for your review.Kindly check if this Saturday is workable for you. We will pay for the extra charge. Thanks and best regards,Stephy讨论装运细节Dear Eva,The goods were completely passed the re-inspection by SGS.I have contacted with forwarder, and was advised the cargo cut-off date 12/27.But the CBM is just 19.2, and couldn’t fill in a full 20’GP. Would you like to ship them by LCL or FCL?Best regards,Stephy告知客户装运和预计到港时间Dear Eva,The foods were shipped by Hyundai vessel ***. Please find the loading supervision photos in attachment, with container No. for your reference.The ship date was 12/27 and ETA would be 1/13.Best regards,Stephy投诉Dear Sirs,The product DEX-3072 we ordered has not been shipped yet. According to our contract, it should be shipped in March 20, but now it is alresdy in early April.We need you to deal with this immediately including sending our goods by air and conpensating our loss as well.Best regards,Jennifer投诉Dear Rico,We received the goods which you shipped last month.Unfor tunately, 1/4 of the goods were seriously damaged. I’m not sure if these items were already broken before delivery.If you insist on loading intact goods to the vessel, please check with forwarder directly for this claim!I would like to receive the rest goods TOP URGENTLY! Please deliver them by air as quickly as possible. And you should pay for the freight charge!Regards,Georgio对投诉的回复X公司销售部的Alice收到客户ABC公司的邮件，抱怨订单DEX-3072还没有发货。
国际商务函电第一章
find a copy of the brochure requested.
Thank you for your fax of …. I’m enclosing the brochure you asked for.
4.Conciseness 简洁明了
------Say what you have to say in the fewest possible words without losing clarity and courtesy. Omit trite expressions Avoid unnecessary repetition and wordy statement Include only relevant facts courtesy Organize effectively
II. Arrangement of the subject
The layout of business letters Establishment of business relations and credit status enquiries Enquiry and offer Counter-offer Order placing and replies Terms of payment (Establishment of L/C and amendment) Transport Packing Insurance Complains and claims
Compare:
Your E-mail is not clear at all. I can’t understand it.
If I understand your E-mail correctly….
If the goods were really damaged in transit, as you allege, we …
国际商务英语函电范文
国际商务英语函电范文在国际中，通用的商务英语信函我们来了解一下吧。
下面是给大家整理的国际商务英语函电范文，供大家参阅!国际商务英语函电范文：介绍信实例之一：Dear Mr. / Ms.,This is to introduce Mr. Frank Jones, our new marketing specialist who will be in London from April 5 to mid April on business.We shall appreciate any help you can give Mr. Jones and will always be happy to reciprocate.Yours faithfully尊敬的先生/小姐，现向您推荐我们的市场专家弗兰克;琼斯先生。
他将因公务在四月15日到四月中旬期间停留伦敦。
我们将非常感谢您向琼斯先生提供的任何帮助，并非常高兴施以回报。
您诚挚的实例之二：Dear Mr. / Ms,We are pleased to introduce Mr. Wang You, our import manager of Textiles Department. Mr. Wang is spending threeweeks in your city to develop our business with chief manufactures and to make purchases of decorative fabrics for the coming season.We shall be most grateful if you will introduce him to reliable manufacturers and give him any help or advice he may need.Yours faithfully尊敬的先生/小姐，我们非常高兴向您介绍我们纺织部的进口经理王有先生。
《国际商务函电》PPT课件
Full block
I. Full block layout
The full-blocked layout style has no indentation. Everything is ranged left. There is no punctuation in the address and after the salutation and the complimentary close.
Principles of business letter writing
2〕The second principle is conciseness :
Try to make your message brief and to the point. Avoid using long words and sentences. Use daily expressions to replace jargons. Express yourself in an orderly and logical way. A good business letter should be natural, human and easy to read.
❖ Avoid using "you approach" when conveying bad news. In this situation, you have to handle it tactfully.
Instead of saying: ‘Your letter is not clear at all. I cannot understand it.’
also called Semi-block: : This is similar to the Full-blocked layout style but the date is placed on the right. The Subject is centered. The complimentary close and the signature start from the middle.
各类国际商务函电
各类国际商务函电
国际商务函电：关于订单延迟交付的说明
主题：订单延迟交付的说明
尊敬的客户，
我们衷心感谢您选择我们的产品，并对您对我们的支持表示衷心的感谢。
然而，我们很抱歉地通知您，由于一些不可抗力的因素，您的订单将会有所延迟。
我们要向您保证，我们已经全力以赴，尽最大努力以按时完成您的订单。
然而，由于生产线上的一些技术故障，我们不得不重新安排生产计划，这导致了订单的延迟交付。
我们的技术团队正在全力修复故障，并加班工作以确保尽快解决问题。
我们已经与供应商取得联系，并要求他们加快向我们提供所需的原材料，以确保生产的顺利进行。
同时，我们也加强了对生产流程的监控，以确保质量控制的标准不会因此受到影响。
尽管我们已经采取了一切可能的措施，但由于这些突发情况的发生，我们无法按照原定计划准时交付您的订单。
我们对此给您带来的不便深表歉意，并向您表示诚挚的道歉。
为了弥补给您带来的困扰，我们决定为您提供一些补偿措施。
首先，我们将为您提供一定的折扣，并承担因延迟交付而产生的额外费用。
其次，我们将提供一份专属的礼品作为对您的感谢和道歉。
我们真诚地希望您能够理解我们的困境，并对我们的努力予以支持和理解。
我们将会持续向您提供订单的最新进展情况，并在订单完成后及时通知您。
对于给您带来的不便，我们深感抱歉，并衷心地感谢您对我们的信任和支持。
如果您有任何疑问或需要进一步的帮助，请随时与我们联系。
祝您生意兴隆！
此致
敬礼。
国际商务函电知识点总结
国际商务函电知识点总结国际商务函电是指在国际贸易中，通过书面形式进行商务沟通的方式。
它是国际商务往来过程中非常重要的一部分，能够有效地促进交易双方之间的沟通和合作。
因此，掌握国际商务函电的写作技巧和注意事项对于开展国际贸易业务具有重要意义。
本文将从函电的形式、内容、语言、文化差异等方面对国际商务函电的知识点进行总结。
一、国际商务函电的形式国际商务函电包括信函、电报、传真、电子邮件等形式。
不同形式的函电在国际贸易中有着不同的应用场合和特点。
1. 信函在国际贸易中，书面信函是最常见的一种形式。
信函主要分为正式函件和非正式函件两种。
正式函件一般采用正式的格式，包括抬头、称呼、正文、结束语和签名等内容；而非正式函件则可以更加灵活，不受严格的格式限制。
在国际商务中，信函通常被用于正式的商务文件、往来函件、邀请函、介绍函等。
2. 电报电报是一种通过电信网络进行传输的书面通讯方式。
在国际贸易中，由于它的快速和安全性，电报常常被用于紧急情况下的通讯，如订单变更、紧急交易通知等。
然而，由于电报收发需要特殊设备和条件，所以在现代国际贸易中已经逐渐被其他电子通讯方式所取代。
3. 传真传真是一种通过电话线传输图片和文本的通讯方式。
在国际贸易中，传真可以用于发送合同、证件、报价单等文件，它能够快速传输文件并保障文件的完整性，但由于传真机的使用需要专门的设备，因此在现代国际贸易中也越来越少被使用。
4. 电子邮件电子邮件是目前国际商务中最常见的书面通讯方式。
它的使用方便、快捷、成本低廉，能够发送文本、图片、文件等不同形式的信息，因此在国际贸易中得到了广泛的应用。
电子邮件一般可以用于下订单、询价、报价、合同讨论等各种商务事务。
二、国际商务函电的内容国际商务函电的内容应该包括函电的开头、正文和结束语等部分。
1. 函电的开头函电的开头应当包括日期、抬头、称呼等内容，可以根据不同的正式或非正式通讯形式适当调整。
日期：在写信的时候，务必注意写明日期。