Request for Catalogue

2. Potentially large business 潜在的大商机如果从询问函中可以看出有大批量或定期订货的可能性，仅一张致意便条就远远不够了。

这时要写封信，以抓住机会推销你的产品。

ENQUIRYDear Sir/MadamI have a large hardware store in Southampton and am interested in the electric heaters you are advertising in the West Country Gazette.Please send me your illustrated catalogue and a price listYours faithfullyREPLYDear Mrs JohnsonThank you for your letter enquiring about electric heaters. I am pleased to enclose a copy of our latest illustrated catalogue.You may be particularly interested in our newest heater, the FX21 model. Without any increase in fuel consumption it gives out 15% more heat than earlier models. You will find details of our terms in the price list printed on the inside front cover of the catalogue.Perhaps you would consider placing a trial order to provide you with an opportunity to test its efficiency. At the same time this would enable you to see for yourself the high quality of this model. If you have any questions please contact me at 1234567Yours sincerely3. Request for advice征求意见当询问函显示写信者需要得到一些建议或指导时，就要给予书面答复。

ENQUIRYDear Sir or MadamPlease send me a copy of your current typewriter catalogue and price list. I am particularly interested in purchasing an electronic typewriter with a memory and single-line display.Yours faithfullyREPLYDear Mr FreemanThank you for your enquiry dated 8 February.I have pleasure in enclosing the catalogue of typewriter as you requested. This includes details of a number of electronic typewriters by various manufacturers.As you mention your requirement for a memory, have you considered a dedicated word processor? You will find details on pages 15-18, and will see from the price list that prices of the smaller models compare very reasonably with electronic typewriters.If you would like demonstrations of any of the models in the catalogue, I would be happy to arrange for our representative to call on you whenever convenient.Yours sincerely4. Enquiry through RecommendationsENQUIRYDear Sir or MadamMy neighbour Mr Stevens of 29 High Street, Derby, recently bought an electric lawnmower from you. He is delighted with the machine and has recommended that I contact you.I need a similar machine, but smaller, and should be glad if you would send me a copy of your catalogue and any other information that will help me to make the best choice for my purpose. Yours faithfullyREPLYDear Mrs GarsonThank you for your enquiry of 18 February. I enclosed a catalogue and price list of our lawnmowers, as requested.The machine bought by your friend was a 38 cm RANSOME which is an excellent machine. You will find details of the smaller size of 30 cm shown on page 15 of the catalogue. Alternatively, smaller than this is the PANTHER JUNIOR shown on page 17.We have both these models in stock and should be glad to show them to you if you would care to call at our showroom.Please contact me on 1234567 if I can provide any further help.Yours sincerely5. Requests for samples要求提供货物样品给供应商提供了展示产品的机会。

对这种信函的答复要令人信服，要显示对产品充满信心。

ENQUIRYDear SirsWe have received a number of enquiries for floor coverings suitable for use on the rough floors which seem to be a feature of much of the new building taking place in this region.It would be helpful if you could send us samples showing your range of suitable coverings. A pattern-card of the designs in which they are supplied would also be very useful.Yours faithfullyREPLYDear Mrs KingThank you for your enquiry for samples and a pattern-card of our floor coverings.We have today sent to you separately a range of samples specially selected for their hard-wearing qualities. A pattern-card is enclosed.For the purpose you mention we recommend sample number 5 which is especially suitable for rough and uneven surfaces. We encourage you to test the samples provided. When you have done this if you feel it would help to discuss the matter we will arrange for our technical representative to arrange to come and see you.Meanwhile, our price list is enclosed which also shows details of our conditions and terms of trading.Please contact me on 1234567 if I can be of further help.Yours sincerely6. General Enquiries and RepliesWhen writing general enquiries, be sure to make clear what you want to know, such as price, delivery details, terms of payment, etc. when replying, be sure to answer every question in the enquiry.ENQUIRYDear Sir or MadamPlease send me details of fax machines which you supply, together with prices.We need a model suitable for sending complex diagrams and printed messages mostly within the UK.REPLYDear Mrs RawsonIn reply to your enquiry I have pleasure in enclosing a leaflet showing our latest fax machines.All the models illustrated can be supplied from stock at competitive price as shown on the price list inside the catalogue.May I suggest a visit to our showroom where you could see demonstrations of the various machines and at the same time view our wide range of office equipment?Yours sincerely6. An enquiry with numbered points如果有很多条信息要咨询，给每条信息加上编号对读者会有帮助ENQUIRYDear Sir or MadamDuring a recent visit to the Ideal Home Exhibition I saw a sample of your plastic tile flooring. I think this type of flooring would be suitable for the ground floor of my house, but I have not been able to find anyone who is familiar with such tiling.Would you please give me the following information?1.What special preparation would be necessary for the flooring?2.In what colours and designs can the tiles be supplied?3.Are the tiles likely to be affected by rising damp?\4.Would it be necessary to employ a specialist to lay the floor? If so, can you recommend one inmy area?I should appreciate your advice on these matters.Yours faithfullyREPLYDear Mr WilsonThank you for your enquiry of 18 August regarding our plastic tile flooring. A copy of our brochure is enclosed showing the designs and range of colours in which the tiles are supplied. （确认收到对方的询问函，并告知随函附寄了产品宣传册）Bottomline, 22 The Square, Rugby, is a very reliable firm which carries out all out work in your area. I have asked the company to get in touch with you to inspect your floors. Their consultant will be able to advise you on what preparation is necessary and whether dampness is likely to cause a problem.Our plastic tile flooring is hard-wearing and if the tiles are laid professionally, I am sure the work will give you lasting satisfaction.Please let me know if I can provide any further help.Yours sincerely7. First EnquiriesFirs enquiry should mention how you know the supplier and give a detailed introduction to your company.ENQUIRYDear Sir or MadamDekkers of Sheffield inform us that you are manufacturers of poly cotton bedsheets and pillow cases.We are dealers in textiles and believe there is a promising market in our area for moderately priced goods of this kind.Please let me know details of your various ranges including sizes, colours and prices, together with samples of the different qualities of material used.Please state your terms of payment and discounts allowed on purchases of quantities of not less than 500 of specific items. Prices quoted should include delivery to our address shown above.Your prompt reply would be appreciated.Yours faithfullyREPLYDear Mr HarrisonI was very pleased to receive your enquiry of 13 January and enclose our illustrated catalogue and price list giving the details requested.A full range of samples has also been sent by separate post. When you have had an opportunity to examine them, I feel confident you will agree that the goods are excellent in quality and very reasonably priced.On regular purchase of quantities of not less than 500 individual items, we would allow a trade discount of 33%. For payment within 10 days from receipt of invoice, an extra discount of 55 of net price would be allowed.Polyester cotton products are rapidly becoming popular because they are strong, warm and light. After studying our prices you will not be surprised to learn that we a re finding it difficult to meet the demand. However, if you place your order not later than the end of this month, we guarantee delivery within 14 days of receipt.I am sure you will also be interested to see information on our other products which are shown in our catalogue; if you need further details on any of these please contact me.I look forward to hearing from you.Yours sincerely8. Requests for goods on approvalCustomers often request for goods on approval. These products must be returned within the required period; otherwise they are regarded as being bought.ENQUIRYDear Sir or MadamSeveral of my customers have recently expressed an interest in your waterproof garments, and have enquired about their quality.If quality and price are satisfactory there are prospects of good sales here. However before placing a firm order I should be glad if you would send me on 14 days’ approval a selection of men’s and children’s waterproof raincoats and leggings. Any of the items unsold at the end of this period and which I decide not to keep as stock would be returned at my expense.I hope to hear from you soon.Yours sincerelyREPLYDear Mrs TurnerI was very pleased to receive your request of 12 March for waterproof garments on approval.As we have not previously done business together, you will appreciated that I must request either the usual trade references, or the name of a back to which we may refer. As soon as these enquiries are satisfactorily settled we shall be happy to send you a good selection of the items mentioned in your letter.I sincerely hope that our first transaction together will be the beginning of a long and pleasant business association.Yours sincerelyNote: In this letter, in order to protect his interest, the supplier demands that the prospective buyer supply trade references (贸易证明)。