V2 conference Admin Manual管理员手册

Admin ManualV 5.6Ownership ClaimsV2 Technology, Inc. reserves the right to interpret this manual. V2 Technology, Inc. reserves the right to alter, modify, or otherwise change in any manner the content hereof without obligation of V2 Technology, Inc. to notify any person of such revision or changes.No part of this manual may be added, deleted, modified, abstracted, translated, reproduced, or adopted in any form or by any means without the prior written permission of V2 Technology, Inc. Due care has been taken to make the Admin Manual as accurate as possible. V2 Technology, Inc. makes no representation or warranties with respect to the contents hereof and shall not be responsible for any loss or damage caused to the User by the direct or indirect use of the Admin Manual.V2 Technology, Inc. may own the patents, patent-pending rights, trademarks, copyright or other intellectual properties mentioned in this manual. Except otherwise stated in written form by V2 Technology, Inc. the ownership of this manual doesn’t mean that you are entitled to use any of these rights, trademarks, copyrights or other intellectual properties.All marks and trademarks are properties of the respective companies with which they are associated.The GIPS technologies and their respective trademarks used by this software are owned by Global IP Sound AB. The copyright claims are as follows.Portions Copyright © 1999－2009 Global IP Sound Inc. All rights reserved.Global IP Sound,GIPS,SoundWare,NetEQ,iPCM,iLBC,GIPS V oiceEngine,and associated design marks and logos are trademarks owned or used under license by Global IP Sound AB,and may be registered in the United States and other countries.Patents and Patents Pending, Global IP Sound Inc.Copyright © 1999-2009 V2 Technology, Inc. All rights reserved.ContentsOwnership Claims (1)Contents (I)About this manual (1)1. System Introduction (2)2. Server Installation (3)2.1. System Requirements (3)2.2. MyODBC Program Installation (3)2.3. SDK Program Installation (3)2.4. Conference Server Installation Procedure (3)2.5. IM Server Installation (16)3. Server Configuration (21)3.1. Configure the Master Server (21)3.1.1. Database Configuration (21)3.1.2. Conference Server Management (24)3.1.3. IM Server Management (29)3.2. Configure the Slave Server (38)3.3. Upgrade the Slave Server Automatically (39)4. Log in to the Management System (43)4.1. Log in to the Management System of Maser Server (43)4.1.1. Personal Details (44)4.1.2. Department Management (45)4.1.3. User Management (47)4.1.4. Conference Scheduling (50)4.1.5. Conference Management (58)4.1.6. System Configuration (60)4.1.7. Monitor equipment (64)4.1.8. Database (67)4.1.9. Address Book (68)4.1.10. Resource Statistics (69)4.1.11. Change Server Type (71)4.1.12. Exit System (71)4.2. Log in to the Management System of the Slave Server (71)4.2.1. Change Server Type (72)4.2.2. Authorization Password Configuration (72)4.2.3. Resource Statistics (73)4.2.4. Modify Password (73)4.2.5. Exit System (73)Annex A PSTN Server Installation Instructions (74)1. System Requirements (74)2. Installation Procedure (75)2.1. Install the Board (75)2.2. Wiring (75)2.3. Parameter Setup (75)Annex B Connection to SIP Terminals (77)1. Permissible Rights (77)2. Operating Procedure (77)3. Relations (78)4. Handling Conflicts (78)Annex C Server Port Information (80)Annex D H.323 Routing User (83)About this manualThe audience of this manual is system admin of V2 Conference This manual involves implementation details of V2 Conference system as well as other work performed by the system admin.This manual offers the following information:z System IntroductionIntroduction to the V2 Conference Systemz Server InstallationSystem requirements and server installing procedurez Server ConfigurationHow to configure and start Master Server and Slave Serverz Log in to the Management SystemThe actions that may be performed by the system admin in the management system of the Master Server and Slave Server1.System IntroductionV2 Conference is composed of the video conferencing server, conferencing management server and endpoint. Of which, the video conferencing server and endpoint are designed to perform the collection, compression, transmission, exchanging and routing of the multi-media information for conferencing. Whereas the conferencing management server provides users with a tool to perform system management and maintenance. By accessing the conferencing management server through such web browsers as IE, remote system management and maintenance such as database configuration, server startup and monitoring, conferencing management, user management, and resources inquiry may be performed. All the conferencing applications (installation, download and upgrade of the endpoint programs) and management applications are WEB enabled. Conference system can combine the monitor system. During the conference, moderator call the monitor user, and then display its video in the conference.Conference system can combine the monitor system, administrator can configure the monitor functions when the server supports monitor commutate service.The V2 Conference system supports the multi-server cascading deployment, allowing the CPU and network processing bottleneck to be distributed to multi servers. In such way, several thousand users may videoconference at the same time. By configuring and managing the master server, the operation of each functional module on the slave server may be dynamically monitored and managed.2.Server Installation2.1.System RequirementsOne or more servers may be deployed to take care endpoint applications depending on system size and requirements. System requirements of the video conferencing serve are shown in the following table.Minimum configuration Recommended configurationCPU PentiumIV Pentium IV 3.0G or above Dual XEON CPURAM 512M and above 2G and aboveSupported RecommendedOperating system Windows 2000Windows 2003Windows XPWindows VistaWindows 7Windows 2003 Server2.2.MyODBC Program InstallationIf the conference server is not installed MyODBC procedures, it needs to install the program first. If the Active/Active mode is using, secondary server also needs to install this program. The installation process will not repeat here.2.3.SDK Program InstallationIf the conference server is not installed SDK procedures, it needs to install the program first. If the Active/Active mode is using, secondary server also needs to install this program. The installation process will not repeat here.2.4.Conference Server Installation ProcedureInsert the CD-ROM into the CD drive. The installation program will start automatically, with the following welcome interface displayed.Figure 2-1Accept the agreement by checking the “I have read and accept it”. Click the “Next” button and follow the onscreen prompts to select the installation directory.Figure 2-2Click “Next” button to display the License Agreement as shown in the following figure.Figure 2-3You may select the default path or click “Browse” button to select other installation directory. After that, click “Next” button.Figure 2-4The system will prompt you to choose the installation version. “Formal Edition” is the official version while “Trial Edition” is a trial version (the four participants and two conference rooms version). Select the “Formal Edition” and then click “Next” as shown in the following figure.Figure 2-5Onscreen prompt will ask you to choose the Master Server or Slave Server. After that, click “Next” button to open the Port Configuration window as shown in the following figure.Figure 2-6Management Port is the port of the management system, which is defaulted as 18080. Web server port is 8080. Conference Mysql Port is the port of Mysql, which is defaulted as 3307. After setting, click the “Next” button to open the following window, showing the need to support dual-hot information.Figure 2-7The default is “No”, means does not need dual-hot feature, pass this step. If select "Yes", means choice the dual-hot feature, administrators should prepare the software similars to the “Life Keeper” to configure Dual Hot-backup, and add the three services of conference, when the failure of the main server, the system will activate the slave host through the consultation measurement software (generally through the heart diagnosis) to ensure that application in a short time to return fully to normal use. Main host and slave host need only one Aladdin encryption device, and the host should install the Aladdin encryption driver. The setup programme shown as below. Click the arrow in front of the “Hasp HL Net License Manager”, select the first option, install the service.Figure 2-8In the Figure 2-7 click “Next”, show the dual-hot standby IP setting information, shown as follow;Figure 2-9Input the master host, slave host and drift IP address. Click “Next”, show the window as below.Figure 2-10To start installation, click “Next”. For the Slave Server, the installation completion window will be displayed after the installation is completed.For the Master Server, the encryption driver installation window will be popped up as shown in the following figure.Figure 2-11Ensure that you meet the requirements. Then, click “Next” to display the Installing Parameters window as follows:Figure 2-12Two options are available, the Install SenseIV Driver and the Uninstall SenseIV Driver. If you have never installed the encryption driver before, select the Install SenseIV Driver option. Then, click “Next” to continue to open the following window.Figure 2-13Click “Finish” button to finish the driver installation. The server installation completion window is displayed as follows.Figure 2-14Check “Go to conference’s homepage” and click “Finish” to finish the server installation. The server configuration window will be opened.Notes:z To protect customer’s legal rights, highly secured hardware encryption is used toprevent against pirating at the maximum extent. Ensure to find this device in thepackaging as shown in the following figure.Figure 2-15z The server installation package contains updated versions of Tomcat（5.0.0.28）,MySQL（4.1.13）, and JDK（1.4.2）.After the server installation is completed, ConfMachineLoader and ConfTomcat services will be started by system automatically.To manually start or stop these services, Windows management tools should be used.z Only the installation of the encryption driver is completed could the encryption device be plugged into the USB port. Installation of the encryption driver is notnecessary for the users who have installed the encryption driver or are using the trialversion.2.5.IM Server InstallationInsert the CD-ROM into the CD drive. The installation program will start automatically, with the following welcome interface displayed.Figure 2-16Click “Next” to display the License Agreement as shown in the following figure. Accept the agreement by checking the “I have read and accept it”.Figure 2-17Display the webservice password setting page, as shown below. Input the webservice password. When the administrator adds IM server in the conference management system, it will prompt this password. If the password is wrong, it will not boot the server, and indicating that the wrong password. Then click “Next”.Figure 2-18Click “Next” button and follow the onscreen prompts to select the installation directory. You may select the default path or click “Browse” button to select other installation directory.Figure 2-19Click “Next” to open the following window. To start installation, click “Next”.Figure 2-20The server installation completion window is displayed as follows. Click “Finish” button to finish the server installation.Figure 2-213.Server ConfigurationBoth the Master Server and Slave Server need to be installed and configured. For trial use, you may only install the Master Server. All the servers need to be assigned a public or intranet IP address. The server uses the intranet IP address to transfer information over the intranet or uses the public IP address to transfer information to or from the external network. It is recommended that a well equipped computer be used as the master server.3.1. Configure the Master ServerUpon installation of the Master Server, the management system login window will be opened (or enter IP address and port number in the address line of the IE browser).Enter user name and password of the system administrator and click “Login”, the initial username and password are all admin, the system will prompt you to configure the database.Our conferencing system is compatible with a wide range of databases, including MySQL, MS SQLSERVER, Oracle and DB2.3.1.1.Database Configuration3.1.1.1.MySQL DatabaseTogether with installation of the server program, MySQL is also installed by the system by default. Click the “Database Configuration” icon to display the following page.Figure 3-1Select MySQL as the database and odbc driver name, select its address (local or remote) and port3307. Enter root’s password, then click the “Connection Test” button to display the page. Click the “Create Database” button to complete database configuration.3.1.1.2.MS SQLSERVER DatabaseIf the MS SQLSERVER database is available on the server, you can also select MS SQLSERVER as the database to be connected. Click the “Database Configuration” icon to open the following page.Figure 3-2Select MS SQLSERVER as the database and odbc driver name, select its address (local or remote) and port 1433. Enter root’s password, then click the “Connection Test” button to display the page. Click the “Create Database” button to complete database configuration.3.1.1.3.Oracle DatabaseIf the Oracle database is available on the server, you can also select Oracle as the database to be connected. Click the “Database Configuration” icon to open the following page.Figure 3-3Select Oracle as the database, Oracle global SID and odbc driver name, select its address (local or remote). Enter the user system’s password, and then click the “Test Connection” button to perform database configuration. The system will then displays the prompt “The database doesn’t exist, please use the Database Configuration Assistant of Oracle9i to create the database.” Open the “Database Configuration Assistant” window and select “Create Database”, set the template to General Purpose, database to CONFDB, and database character set to UTF8. Finally enter password of the new database SYS and SYSTEM.Having done that, click “Connection Test” and the system will than prompt that the database doesn’t exist. Click the “Create Database” button to complete the configuration.3.1.1.4.DB2 DatabaseIf the DB2 database is available on the server, you can also select DB2 as the database to be connected. Click the “Database Configuration” icon to open the following page.Figure 3-4Select DB2 as the database and odbc driver name, select its address (local or remote) and port 50000. Enter root’s password, then click the “Connection Test” button to display the page. Click the “Create Database” button to complete database configuration.3.1.2.Conference Server ManagementFollowing the database configuration step, the step adding server may be performed. Click the “Conference Server Management” icon to display the server management page.3.1.2.1.Add a serverClick the “Add server” button to display the following page.Figure 3-5z Server NameIt is preferred that the server name should carry information about the server in an easily recognizable way, such as address, functions, etc. The name should be unique, with the length not exceeding 30 characters. The first server to be created is the master server by default, with the name “master”. Only one master server is needed.z Server IP addressServer local IP addressz Management system port18080 by defaultz Web server port8080 by defaultz Startup passwordIdentical with the “validation password” in the system configuration option.z Service optionsAvailable functions and requirements are shown in the following table. Ensure sufficient encryption resources for all available services.Service options Available functions RequirementsConferencing service Allowing users to log in to the conference room via this serverH.323 service Two-way conferencing with H.323devicesCannot be used together withV oIP serviceService options Available functionsRequirementsPSTN voice card service Two-way conferencing with telephone devices The voice card hardware isneeded, please see PSTN Server InstallationInstructions -{}-SIP service Allowing two-way conferencing with SIP endpointsV oIP service Connecting telephones to the conference Public IP address must beused by the server, and an IPtelephone card is needed.Cannot be used together withH.323 serviceH.323 routing service Using the conferencing server as the router, allowing one H.323 to be connected with another H.323Can only be configured and started on the Master Server Guest serviceGuest users can login to the server that has this serivceIf the maximum number ofguest users in the encryptingresources is 0, this service isnot supported and displayed by the Server. And the Master and SlaveServer also support thisservice.Monitor commutate service Conference server which has this service is responsible for connecting monitoring equipment, obtains the video of the monitor point and transmits to the conference users. If the maximum number ofmonitor users in the encrypting resources is 0, this service is not supported anddisplayed by the Server.After entering all the service options, click the “OK” button. The available server list will be displayed as follows.Figure 3-6For the servers that are not started, you may also view or modify their service information. Thechange of the Slave Server configuration information is similar to the Master Server. Configurations that possibly need to be changed are listed in the following table. Normally the defaulted configurations will be selected. For port information, please see the Annex.Service name Parameter name Parametermasterfs mcuspace Space of the conference room. If set to 0, the space size will not be limited.slavefs uploadmaxnumberThe maximum processes that simultaneouslyperform file uploading between the master fileserver and the slave file server. downloadmaxnumberThe maximum processes that simultaneouslyperform file downloading between the master fileserver and the slave file server.mastermcu conftimeDefaulted that 300 seconds prior to the end of theconference, a prompt will be displayedconflog Defaulted as 1. If 0, log files will not be savedslavemcu Maxusernum The maximum number of participants who log in to the clients of the Slave Server is defaulted as 300slavemcuforpstn MaxV oIPChannelNumber Maximum PSTN channel number is defaulted as 2slavemcuforsip _PasswordThe password that is used to register on the thirdparty’s server._UserIDThe user account that is used to register on thethird party’s server._externalGKIP The registering server address of the third party_prefixRemove the unnecessary prefix in the externaldevice access codeslavemcuforh323 or slavemcuforvoip _PasswordThe password that is needed to register on GK ofthe third party_UserIDThe user account that is needed to register on GKof the third party_externalGKIP GK address of the third party_prefixRemove the unnecessary prefix in the externaldevice access codeNotes: Only the client moderator user has the right to check if V oIP registration is made, by which to decide if proper V oIP service is configured3.1.2.2.Start your serverEnsure that proper server configuration is made. After that, click the “Start” button to start the server. Start of the Master Server depends on its available encryption resources whereas start of the Slave Server depends on the total amount of encryption resources used by the servers that hasbeen successfully started as well as the its own available encryption resources. You should first start the master server then start the slave server. If succeed, the server state will become green from red. Please see the following figure.Figure 3-7For the servers that have been started, one can only view their information and service information and cannot delete them. The user amount and conference room amount of the system resources depend on the amount supported by the system’s encryption resources. Clicking the “Stop” button may turn off the server. If the Master Server is turned off, all its slave masters will be turned off accordingly.The list of all the servers that have been started is displayed on the opened management system page of the Master Server.Notes:z Sometimes for system expansion needs, the existing encryption needs to be changed. To do that, first delete all the servers in the server list. Then plug in newencrypting hardware. After that, use the Windows service management tool to first turnoff the ConfMachineLoader and ConfTomcat services and then turn on them. Next, addand start servers again. Now the videoconferencing may continue to be performed.z The slave server may be automatically stopped or started in its own managementsystem. In such case, the start mode may be changed accordingly when trying to log into the management system of the master server.z To modify the configuration of a server that has been started, you must first stopthen start it again.3.1.2.3.Separate server from the cascading systemIf Slave Server has encryption resources, it can be separated from the cascading system and works as a Master Server. The operation steps are as follows:step 1：The admin log in to the management system of Slave Server and stop all services.step 2：Change the Slave Server to the Master Server by “Change Server Type” function.After completed the settings above, user can operate the server as Master Server.Notes: If the slave server has no encryption resources, it cannot be converted into the master server.3.1.2.4.Server combinationThe system supports server combination function; user can integrate sub-systems into a larger cascading system to meet the resources requirements of holding a large meeting.step 1：The admin log in to the management system of Master Server and stop all services.step 2：Change the Master Server to the Slave Server by “Change Server Type” function.step 3：Add the Slave Server to the Central Server.step 4：Restart the Slave Server.After completed the settings above, system will integrate the Slave Server’s encryption resources into the Central Server’s automatically, such as Maximum no. of concurrent conference, Maximum no. of attendees etc. The admin can examine the information in the resource statistics page.Notes:z If the security dongle does not support server combination, the Master Servercannot be converted into the Slave Server.z You should first start the Central Server and then start the Slave Server.z After changing the server type, meanwhile, all conference and user information inMaster Server may also be deleted, the admin should backup it before use the function. 3.1.3.IM Server Management3.1.3.1. MySQL-FrontIf IM server and Master server are installed on the same host, you can skip this section; If IM server and Master server are not installed on the same host, you need to modify the database parameters by MySQL-Front program.First, you need to install MySQL-Front program on the host which has been installed the Master server. The installation process will not be repeated here. Details on how to modify the database parameters are as follows.Step 1 Open the MySQL-Front, Click the “File” icon, and choose “Connection”, it will pop up the “open session” dialog box, as shown below:Figure 3-8Step 2 Click the “New …” icon and it will pop up the “add session” dialog box. It includes four tabs: General, Connection, Login and Data Browser, as shown below:Figure 3-9Step 3 Click the “General” tab to enter your login information. The login name is same as the database user name. For more details of the database, please refer to “Database Configuration”. Then choose the “Connection” tab, as shown below:Figure 3-10Step 4 Connection setting. Enter Master server IP address, Mysql port 3307, and then choose the “Login” tab, as shown below:Figure 3-11Step 5 Login setting. Enter the user name and password of the database. Click “” icon and it will pup up the “Select Databases” dialog box, as shown below:Figure 3-12Step 6 Select the Database “mysql” and then click "OK" button to return to the “open session” dialog box. Select one database which you want to log in, click "OK" button to open the “Database Login” dialog box, as shown below:Figure 3-13Step 7 Enter the password of the database. Click “OK” icon to open the “Database User’s Object Browser” page, as shown below:Figure 3-14Step 8 Click the “+”icon in the left folder panel to expand Mysql folder, select “user” in the pull-down menus and then Click the "data browser" button on the menu bar to open “Data Browser” page, as shown below:Figure 3-15Step 9 Select the string “localhost” under the Host column and change it to percent symbol "%", then click the “” icon on the tool bar to save your settings, as shown below:Figure 3-16Step 10 Click “user” item under “mysql” in the left folder panel, you can see the parameters of Host have been modified, as shown below. Now the IM server is available for you.Figure 3-173.1.3.2.IM Server ManagementClick “IM Server Management” icon to display the IM server management page as below.Figure 3-18First click "Add server" button that shown as Figure 3-19. Creation of the first created IM server contains data access service by default, the other two services optional. IM users log in to the IM system through this master server after activated the IM. The first IM server in the server list is marked as "Master".IP Address/Domain Name: user can enter multiple IP addresses of IM server, compart with semicolon.Validate Password is the password for the communication of management system and servers, bydefault is empty, 0-6 characters in length.When IM server is deployed in internet, user needs to install STUN server. The initial value of the default address is: 59.151.40.134. User can also modify it, configure two public network addresses, running “server.exe” by command format in the two servers as follows: "server.exe-h local_ip-a remote_server_ip" (which local_ip is local server IP, remote_server_ip is another server IP). Use any one network address as STUN server IP address.Figure 3-19The second and subsequent creation of IM server, the page is shown as Figure 3-20. Service Pack does not contain data access services, the other two services optional, and must choose one of them. In the server list is marked as "Slave".Figure 3-20In all the IM servers should contain at least data access service and directory service, if used in the LAN, can not choose transfer service.The methods of starting the server and interface parameters are the same to the conference server. Not repeat them here.After running the server, download IM software, then activates IM, user can use it. The operation。