《酒店实用英语》
《酒店实用英语》
客房
Key point: types of guest room; to show a guest to the room; to explain valuables deposit to the guests to introduce room services and facilities Warm up: Types of Guest Room
Further extention
1. Please come this way, sir. 请这边走，先生。 2. Please follow me. Your room is right at the end of the corridor. 请随我来。您的房间就在走廊尽头。 3. The bellman will bring up your luggage/baggage very soon. 行李员很快就会把您的行李送上来。 4. Your room is facing the garden. It’s very quite. 您的房间正对着花园，很安静。 5. I wish you would enjoy your room. 希望您在这个房间过的愉快。
Key words sentences in Dialogue B
Vocabulary switch n. 开关 surf the Internet 上网 panel n. 嵌板，镶板 wardrobe n. 衣柜，衣橱 booklet n. 小册子 nightstand n. 床头柜
Notes 1.You can surf the Internet free of charge. 您可以免费上网。 2.The hot water supply is around-the-clock. 热水全天候供应。 3.Are the drinks complimentary? 这些饮料免费吗？
酒店实用英语
1．Good morning，Sir您好，先生 / 太太。
2．May I put this cover on your coat / bag?请问可以为您套上衣服 / 袋子吗？3．Would you like coffee or tea, please?（早餐）请问您喜欢咖啡还是茶呢？4. Mr. Smith. Would you like something to drink before your lunch / dinner? How about ……？史密斯先生，请问您餐前需要一杯饮料吗？来杯……好吗？5. By the way. Would you mind paying extra for the drink?饮料是不包括在自助餐之内的，请问是否介意额外收费呢？6. For the buffet guests, just plus 20 yuan extra, you can enjoy the fresh juice, drought beer and soft drink buffet.现在凡是用午、晚自助餐的客人，每位另加20元，可以有鲜榨果汁、生啤、汽水任饮。
7. Our fresh fruit juice are freshly squeezed and without extra sugar in it.我们的鲜榨果汁是新鲜榨的, 不另加糖。
8. Would you like to try our house (red /white) wine? It reaches to the AOC level and is produced in Bordeaux, France. It’s quite good to go with your dish.想不想试下我们的宾馆特选葡萄酒呢? 它达到AOC级, 产于法国波尔多区，很受客人欢迎。
用来配您的菜最好了。
9. Would you like a full bottle of … or half bottle?请问您喜欢大瓶装还是半瓶装的……？10. Sorry, this wine is only sold by bottle. Would you like to try our House Wine? It can be sold by glass.对不起，这种葡萄酒只按瓶卖，或者试一下我们的宾馆特选葡萄酒吧，它可以按杯卖。
酒店实用英语(汉译英)
汉译英（40题）1、大堂吧： Lobby Bar2、商务中心： Business Center3、不必担心：Don’t worry4、这是免费服务：It is free of charge5、您先请： After you6、请稍等： One moment/just one second, please7、这边请： This way, please8、请当心： Be careful, please9、洗手间： washroom/restroom/toilet10、别紧张：Take it easy11、我带您去： I will take you there12、祝您好运： Good luck13、请跟我来：Follow me14、我随时愿为您服务：I am at your service.15、很高兴见到您：Nice / Glad to see you.16、欢迎光临嘉华大酒店：Welcome to Regal Palace Hotel17、我为您叫辆计程车好吗?Shall I call a taxi for you?18、对不起，打扰您了。
I am sorry to disturb you.19、听到这个消息我很难过。
I am sorry to hear that.20、我来为您修灯。
I’m here to repair your light.21、这是您的免费券。
Here is a voucher for you22、你真是帮了大忙。
You’ve been of great help.23、时差是6小时。
There’s a time difference of 6 hours.24、您有预订吗？Do you have a reservation?25、请您讲慢一点好吗？Could you speak more slowly?26、周末愉快。
Have a nice weekend.27、你的主意很棒。
《实用酒店英语》考试试题一
《实用酒店英语》考试试题一一、单项选择题1、在酒店中，以下哪个选项的英文缩写是正确的？A. GM -总经理B. PM -部门经理C. ASM -大堂副理D. FOM -前台接待正确答案是：A. GM -总经理。
2、当客人询问房间价格时，以下哪个表达是正确的？A. The rate for a room is $200 per night.B. The price for a room is $200 per night.C. The cost of a room is $200 per night.D. The fee for a room is $200 per night.正确答案是：A. The rate for a room is $200 per night.3、下列哪个词组不是表示“在……之下”的意思？A. under the tableB. under the circumstancesC. under the weatherD. under the sun正确答案是：C. under the weather二、多项选择题1、下列哪些是酒店前台接待常用的英语表达？A. May I help you?B. What can I do for you?C. How may I address you?D. How may I assist you?正确答案是：ABCD。
2、酒店中，下列哪些情况需要使用“Could you please…?”的句型？A.请客人稍等时B.请客人帮忙时C.请客人确认预订时D.请客人开房门时正确答案是：ABC。
三、判断题3、“Check out”是指“结账离开酒店”。
（）正确答案是：对。
解释：在酒店中，“Check out”是指客人结账并离开酒店，通常在酒店前台进行。
客人需要出示房卡并支付房费，然后离开酒店。
因此，这个表述是正确的。
一年级期末考试英语试题一、听力部分1、请听录音，选出你听到的单词或短语。
《酒店实用英语》
Further extention
1. Would you like some appetizer to start with? 要不要先来点开胃菜？ 2. Would you like your steak well done, medium, or rare? 您想要您的牛排做的老一点，中等程度，还是生一点？ 3. What would you like with your steak, sir? 您的牛排要配什么？ 4. How would you like your fried eggs? Sunny-side up or sunny-side down? 您想怎么做您的鸡蛋？蛋黄朝上还是蛋黄朝下？
Role Play
Situation A: A foreign guest who does not know much about Chinese food wondered what to order in the restaurant. The waiter asks about his/her preference and makes suggestion. Situation B: A guest goes to a new restaurant and the waiter tried to make some recommendations about the specialties. Situation C: Being allergic to seafood and onion, a guest orders food in a grant restaurant. The waiter asks about the special request about the food and the time to serve the desert.
酒店实用英语ppt
❖ 41、Happy landing. 一路顺风。
❖ 42、Turn left(right),please. 请左（右）拐。
❖ 43、Straight on(Go straight ahead),please.请直走。
❖ 44、I can’t catch you quite well,would you repeat it?
酒店实用英语
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公共用语
❖ 1、How do you do ? 您好。 ❖ 2、How are you? 您好吗？ ❖ 3、Good morning(afternoon,evening).
早上（下午、晚上）好。 ❖ 4、Good night. 晚安。 ❖ 5、Nice to meet you! 很高兴见到你。 ❖ 6、Welcome to our hotel! 欢迎光临。 ❖ 7、Hope to see you again！欢迎再次光临。 ❖ 8、Thank you! 谢谢！ ❖ 9、You’re welcome！ 不客气。 ❖ 10、I’m sorry！ 对不起。 ❖ 11、Never mind. 没关系。 ❖ 12、Excuse me. 请原- 谅/打扰了。
❖ 13、I’m sorry to disturb you. 对不起，打扰您了。 ❖ 14、This way,please! 请这边走。 ❖ 15、Take care. 请慢走。 ❖ 16、Please wait a moment. 请稍等。 ❖ 17、Please take this elevator. 请乘电梯。 ❖ 18、Goodbye. 再见。 ❖ 19、See you later. 回头见。 ❖ 20、I see. 我明白了。 ❖ 21、It’s my duty. 这是我应该做的。 ❖ 22、Have a nice day. 祝您今天心情愉快。 ❖ 23、Congratulations! 祝贺您！ ❖ 24、Wish you good business. 祝您生意兴隆！ ❖ 25、Wish you a happy holiday. 祝您节日愉快！
酒店实用英语
饭店英语交流用语·前厅和客房部用语1、Have you a reservation?您预定过了吗？2、May I know your name and room number?您能告诉我您的名字与房间号吗？3、Here is your room key.给您房间钥匙。
4、Please pay at the cashier's desk over there.请去那边帐台付款。
5、Are these your baggage?这些是您的行李吗？May I take them for you?我来帮您拿好吗？6、Housekeeping, may I come in?客房服务员，我可以进来吗？7、Leave your laundry in the laundry in the laundry bag behind the bathroom door. 请把要洗的东西放在浴室门后的洗衣袋中。
8、I hope I'm not disturbing you.我希望没有打扰您。
9、One moment, madam. I'll bring them to you right away.等一会儿，夫人。
我马上送来。
10、I'll send for an electrician( doctor...)我给您请电工（大夫……）。
餐饮部：11、Sit down, please. Here is the menu.请坐，给您菜单，先生。
May I take your order, sir?您要点菜吗？12、What would you like to have, coffee or tea?您要喝咖啡还是茶？13、Would you like to have any wine with you dinner?您用餐时要喝点酒吗？14、Service hours are:（餐厅）供应时间是：7:00a.m.to 9:00a.m.for breakfast.早餐7点到9点。
《酒店实用英语》
Role Play
Situation A: A guest ordered fish-maw soup. But he realized he did not want it after it was served. So the waiter explained to him that the dish cannot be changed once it was ordered and served. Situation B: A waiter served the guest a dish of steak which he didn’t order at all, and the guest ate it before he realize that. The waiter explained this to the guest, who did not need to pay for it. Situation C: One of the dishes ordered by a guest has not been served even after he finishes all the other dishes, so the guest wants to cancel the order of that dish.
Information Corner
一、 西餐的构成:
1. 早餐的构成 2. 正餐的构成
二、关于客人的投诉
Further extention
1. Would you like your rice now or later?
米饭是现在上还是一会儿再上？ 2. Shall I bring some garlic and ginger? 要不要我拿些姜蒜来？ 3. Waitress, can you bring me the menu? I want to order something more. 服务员，能不能把菜单拿过来？我想再点些东西。 4. This is complementary / on the house / free of charge. 这是免费赠送的/不收费的。
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Role Play
Situation A: A guest asks about the arrangement of classes in the gym. A clerk asks about the guest’s special interest and tells him/her detailed information, such as at what time the classes will start, who the coach will be and the benefits of taking the class. Situation B: A guest wants to know the service hours and the facilities of the gymnasium. And a clerk there tries to give him the detailed explanation. Situation C: There are some changes in the member fee after the redecoration of the fitness center. A clerk explains this to a member of the fitness center, who comes to attend her yoga class.
Key words and sentences in Dialogue A
Vocabulary temperature n. 温度 centigrade adj. 摄氏温度的
degree n. 度数, 度 depth n. 深度
Notes 1. The swimming pool in our hotel is the best of its kind in our city. 我们酒店的游 泳池是全城最好的。 2. The depth is from 1 meter to 2.5 meters. You can swim in the shallow area. And there are coaches here. 深度从一米到二点五米。您可以在浅水区游。另外 这里还有一些教练。 3. We change it every other day. 我们每隔一天换一次。
Key words and sentences in Dialogue B
Vocabulary alley n. 球道 screen n. 银幕
vacant adj. 空的, 空闲的
Notes 1. Are there any alleys available now? 现在有可用的球道吗？ 2. There is one vacant alley now. It’s the fifth alley. Let me take the bowling shoes for you. May I know the size? 现在有一条空球道，是第五道。我 来帮您拿保龄球鞋，请告诉我尺码？ 3. Please don’t bowl the next ball until the pin sweeper has lifted. 挡瓶板升 起 前请不要再次击球。
Information Corner
1. 高尔夫英语： 球童 caddy 球道 fairway 发球区/球座 tee 果岭 green 球杆 club 木杆 wood 铁杆 iron 推杆 putter 2. 桌球游戏规则： 桌球游戏同时提供了三套游戏规则：美式落袋（8 球），美式9球，斯诺克。
Key words in the text
pace n. 速度, 步调 motion n. 运动, 动作 break n. 休息, 暂停 jogging n. 慢跑 rowing n. 划船 generally adv. 一般, 通常, 一般地 step v. 走, 踏步 cue n. 暗示, 提示 sprinting n. 疾跑 consider vt. 考虑, 认为 volleyball n. 排球 roller skating n. 滑旱冰 aerobics n. 有氧运动法 rapid adj. 迅速的, 飞快的 pattern n. 式样, 模式, brief adj. 简短的, 短暂的
Unit 23 The Fitness Center健中心Key point:
to give introductions to the Fitness Center; to introduce available facilities and services in the Fitness Center.
Further extention
1. There are separate locker rooms over there. 那儿有单独的更衣室。 2. This is the gymnasium. We have the latest equipment. 这里是健身房，我们这 里有最先进的设施。 3. This is our aerobic room. There is a class going on right now.这里是我们的有 氧健美操房，现在正在上课。 4. We have spring expanders, dumb bells, a balancing bar, parallel bars, hand rings and so on.我们有拉力器、哑铃、平衡木、双杠、吊环等等。 5. There are separate locker rooms over there. 那儿有单独的更衣室。
Warm up:
The Facilities of the Fitness Center usually include: Swimming pool Gymnasium Bowling room Billiard table Table tennis Tennis court Golf court