如何回复商务信函Reply to Inquiry & Quotation or Offer
常用商务英语邮件回复
常用商务英语邮件回复2017常用商务英语邮件回复模板随着全球经济一体化的发展,商务英语电子邮件的写作越来越受到重视。
收到邮件后，我们该怎么回复对方呢?下面是店铺整理的一些商务英语邮件的回复信函模板，希望能帮到大家!回复请求筹备出差Reply to the Request for preparing for a Business TripThank you for your email informing me to attend ①(会议名称).I am delighted to take this business trip.I’m writing to confirm that I will arrive in ②(出差地点) on③(抵达时间). Please book ④(往返机票)for me. ⑤(其他相关事宜).I do hope that this business trip will be a great success and b e beneficial to our ⑥(市场推介).回复演讲邀请 Reply to the Invitation for SpeakerThank you for your email inviting me to make a keynote speech at ① (演讲场地)②(演讲日期). I’d like to make a speech on the subject of ③(演讲主题).Of course, I am delighted to accept your invitation, and I will arrive ④(演讲者确认的相关信息如：地点、时间等).I will require use of ⑤(演讲所需设备) for my speech. The attachment is my ⑥(演讲材料).Please have it printed out and make sure that ⑦(受众) has a copy.I look forward to meeting you at the seminar.回复邀请 Reply to the Trade Fair InvitationThank you so much for your kind invitation to ①(展销会名称).I feel so delighted to be invited. ②(展销会名称) will be held from ③(展销会开始时间) to ④(展销会结束时间) ⑤(展销会举办地).I believe it will be a good opportunity for us to meet ⑥(行业伙伴)and exchange ideas and information with them.I look forward to seeing you at the fair.对货物质量不佳致歉 Apology for Poor Quality of GoodsWe are really sorry for the ① (产品所出现的问题)of the goods.② (证明材料)states clearly that ③(货物实际情况描述).There is no denying the fact that the goods ④(货物出现问题的.原因).Therefore, you should ask ⑤ (提出索赔的机构名称)for compensation. However, to compensate you to a certain extent for the trouble, we will grant you ⑥(补救措施)for your next purchase. We expect to ⑦ (期待事宜) in the future.Again, we are terribly sorry for your loss.为数量错误致歉 Apology for Wrong Quantity of GoodsWe have received your email of ① (对方邮件日期),and we regret to know that the short delivery of ② (货物短缺数量) of shipment against the order ③ (订单编号).We are quite sorry for ④ (致歉事宜).After check, we found that ⑤ (说明原因).However, we have already ⑥ (采取的补救措施).The related officials confirmed that ⑦ (应补运货物) will reach your port ⑧(应补运货物预计到达的日期).We deeply apologize for the inconvenience that caused to you.为发货有误致歉 Apology for Sending Wrong GoodsAfter receiving your email, we attached this matter our closer attention. As it has never happened before, we check every step of this process with awareness.After a careful check-up by our staff, we found that ① (弄错产品的原因).As a result, the purchases with ② (发货错误)are not in order. Therefor e, please ③ (补救措施)and we will be in charge of all the related expenses.Besides, we have sent the right ones ④ (发送方式及日期).Ifthis works smoothly, they will reach you in ⑤ (预计到达的日期或期限).We have taken all necessary actions to guarantee ⑥(弥补措施).We apologize for any inconvenience.为包装不良致歉 Apology for Poor PackagingWe acknowledge the receipt of your email. We deeply regret that the goods on arrival of s/s ① (船名)are damaged by ② (产品损坏的原因).After serious inspection, we are giving you description of the damaged shi pment. The contents were ③ (货物受损情况),which is our responsibility. Therefore, we will take the responsibility for ④(我方应付的责任),and will compensate you by ⑤ (赔偿金额)in accordance with the contract. Please email us if you receive the check. Please accept our apology or any inconvenience caused to you.We will take any necessary actions to ensure this kind of thing will never happen again.为付款出错致歉 Apology for Payment ErrorThank you for your email. After careful check, we found that there was indeed a big mistake in ①(出错的地方).It is ②(出错的原因).We are deeply sorry for the error that we did not abide by③(不符的地方).We hope you could understand that we did not make such mistake in purpose.Thank you for your efforts, which have been instrumental in effecting a settlement. We ha ve already changed ④ (需修改的地方).The total amount is ⑤(货款金额).Sorry for any inconvenience brought to your company.【2017常用商务英语邮件回复模板】。
商务信函结尾回复语.doc
商务信函结尾回复语1.等候回复We are waiting for your early/favorable/definite reply.We trust to receive your prompt reply.We shall appreciate your opinion.We shall be glad to have your reply.We look forward to your good news.Interest to receiving your comments.Will you let us have your satisfactory reply.We await hearing from you in this connection at an early opportunity. We are waiting to hear from you in this respect without delay.We trust that we may/shall hear from you in this matter as soon as possible. We shall be glad to hear from you on the subject very soon.We await the pleasure to hear from you about the quotation at once.2.提请关注，关照Your prompt attention in this report/to this matter will be highly appreciated.Your attention to this matter and compliance shall be much obliged. We request you to give the above your prompt attention.We are confident that you will give the matter your careful attention. We shall appreciate your giving this your prompt attention.We sincerely hope that you will give the matter your favorable consideration and are awaiting your reply at your earliest convenience. We hope we may receive your further favor.We hope to receive a continuance of your kind patronage.3.承诺再次联系You will be hearing from us again shortly.We shall revert to this matter at a later date.We shall communicate with you again as soon as possible.4.请求支持惠顾Your kind patronage is highly appreciated.We solicit a continuance of your kind patronage.We request you to favor us with a continuance of your kind support. We solicit a continuance of your valued favor.5.感谢对方合作Your cooperation is of great help to us.We thank you very much for your cooperation in this matter.We take this opportunity of thanking you for your support in the past. We extend our gratitude toward you for your cooperation.Your cooperation in this regard is highly appreciated.We are very much appreciate your cooperation.6.保证合作Please be assured of our continued cooperation.You may rely on us to give our cooperation in every possible way.You may rely on us for support and cooperation to the best of our ability. You may rest assured that we shall offer you our cooperation.7.请求协助We request your assistance in this matter.We should be grateful if you would give us your assistance.We should appreciate it if you could cooperation with us in this matter. We reckon on your help in this matter.8.祝愿May friendship between our two peoples be evergreen.We wish that friendship and cooperation between our two companies be further developing in the future.We believe that our business with you will develop as time goes on. We are convinced that with joint efforts business between us will be increasingly developed to our mutual benefits.We are confident that this first transaction between us will lead to more in future.9.致歉Please excuse this clerical error.We request you to accept our apologies for the error of our clerk. We sincerely ask you to accept our apologies for the inconvenience this error may have caused you.We regret that we are unable to meet your requirements.10.乐意服务We are always ready at your service.We assure you of our best service at all times.We shall spare no efforts in endeavoring to be of service to you.We shall be pleased to be of service to you at all times.11.问候语With best regards.With the season's greetings.With the compliments of the season.With best New Year Wished.With kind personal regards.With best wishes for Happy New Year.With my most hearty greetings and sincere good wishes for you and your family for the coming year.May all your plans and wishes come true.Heaps of Christmas wishes.Wishing you a merry Christmas.With kind remembrances and good wishes for a Merry Christmas and bright future.。
商务英语邮件回复格式范文
商务英语邮件回复格式范文全文共四篇示例，供读者参考第一篇示例：商务英语邮件是商务沟通中常见的一种方式，回复商务英语邮件也是工作中必不可少的环节。
一份规范、礼貌和有效的邮件回复可以展示您的专业素质和沟通能力，给发送方留下良好的印象。
一、邮件回复格式1. 邮件回复主题线：在邮件回复中，主题线是非常重要的一部分。
可以在原主题的基础上加上“Re:”或者“回复：”，这样发送方能够清晰地看出这是一封回复邮件。
2. 称呼语：在邮件回复中，要注意使用正确的称呼语。
一般情况下，可以直接使用对方的名字，比如“Dear John”，如果不知道对方姓名，可以使用“Dear Sir/Madam”。
3. 回复内容：在邮件中，要先表达感谢之情，然后逐条回复对方提出的问题或者意见。
要清晰、简洁地回复，避免重复，同时尽量用简单易懂的语言。
4. 结尾语：邮件回复要以礼貌的方式结束，可以附上自己的联系方式以便对方进一步联系。
结尾语可以是“Best regards”、“Sincerely”等。
5. 签名：在邮件回复的结尾，要附上自己的名字和公司职务，以展示自己的身份和专业性。
Dear John,Regarding the agenda for the meeting, I suggest that we focus on the key objectives and timelines for the project. It would be helpful to have a clear outline of our responsibilities and deliverables.Best regards,[Your Name][Your Position]以上是一个简单的商务英语邮件回复范文，可以根据具体情况做适当修改。
在回复邮件时，要注意礼貌、简洁、准确，这样可以有效地传达信息并建立良好的商务关系。
希望以上内容对您有所帮助，祝工作顺利！第二篇示例：商务英语邮件是商务活动中常见的一种沟通方式，在日常工作中我们经常会收到或发送商务英语邮件。
英文回复邮件格式(3篇)
第1篇Dear [Recipient's Name],I hope this email finds you well. I am writing in response to your inquiry regarding the product information that you requested. I appreciate your interest in our products and would be more than happy to provide you with the details you need.Firstly, let me introduce myself. My name is [Your Name], and I am a [Your Position] at [Your Company]. We specialize in [Your Company's Main Business], and we strive to deliver high-quality products that meet the needs of our customers.Now, let's dive into the details of the product you are interested in. The product is called [Product Name], and it belongs to our [Product Category]. Here is a brief overview of the product:1. Product Description:[Product Name] is a [Product Type] designed to [Product Purpose]. It features [List key features and benefits]. This product is widely used in [Applications or Industries], and it has gained immense popularity among our customers due to its exceptional performance and reliability.2. Product Specifications:To provide you with a better understanding of the product, here are its key specifications:- Model: [Product Model]- Dimensions: [Length x Width x Height]- Weight: [Weight]- Color: [Available Colors]- Power Source: [Power Source]- Material: [Material Used]- Warranty: [Warranty Duration]3. Product Advantages:[Product Name] offers several advantages that set it apart from its competitors:- High Performance: Our product is designed to deliver [List performance benefits].- Durability: Made with high-quality materials, [Product Name] ensures long-lasting performance.- User-friendly: The product is easy to operate, even for beginners.- Eco-friendly: [Product Name] is designed with the environment in mind, using [List eco-friendly features].- Competitive Pricing: We offer [Product Name] at a competitive price, ensuring that you get the best value for your money.4. Ordering Process:If you are interested in purchasing [Product Name], please follow these steps:- Step 1: Visit our website at [Website URL] and navigate to the [Product Category] section.- Step 2: Select [Product Name] from the available options.- Step 3: Choose the desired specifications, color, and quantity.- Step 4: Add the product to your cart and proceed to checkout.- Step 5: Provide your shipping and billing information, and complete the purchase.5. Shipping and Delivery:We offer [List shipping options] to ensure that your order is delivered promptly and safely. The estimated delivery time is [Delivery Time],depending on your location. You will receive a tracking number via email once your order is shipped, allowing you to monitor its progress.6. Customer Support:At [Your Company], we prioritize customer satisfaction. Our dedicated customer support team is available to assist you with any inquiries or concerns you may have. You can reach us via email at [Customer Support Email], phone at [Customer Support Phone Number], or live chat on our website.7. Return Policy:We offer a [Return Policy Duration] return policy for all our products. If you are not satisfied with your purchase, you may return the product in its original condition within the specified duration. Please refer to our Return Policy for more details.I hope this information is helpful in addressing your inquiry. If you have any further questions or require additional assistance, please do not hesitate to contact us. We are committed to providing you with the best possible experience and ensuring that your needs are met.Thank you for considering [Your Company] as your preferred supplier. We look forward to serving you and providing you with high-quality products that exceed your expectations.Best regards,[Your Name][Your Position][Your Company][Contact Information]第2篇Dear [Recipient's Name],I hope this email finds you well. I am writing to respond to yourinquiry regarding our product pricing and delivery options. Thank youfor considering our products for your needs.First and foremost, I would like to express my sincere gratitude for reaching out to us. We value your interest and are committed toproviding you with the highest quality products and services. Without further ado, let's dive into the details of your inquiry.1. Product PricingWe understand that pricing is a crucial factor in your decision-making process. Therefore, we have carefully structured our pricing to offer competitive rates while ensuring the quality and value of our products. Below is a breakdown of our pricing structure:a. Base Price: Our base price is determined by the cost of raw materials, manufacturing, and other associated expenses. This price serves as the foundation for all our offerings.b. Quantity Discounts: We offer attractive quantity discounts for bulk orders. The more you purchase, the lower the unit cost becomes. Please refer to our price list for specific discounts applicable to different quantities.c. Customization: We understand that every customer has unique requirements. If you need any customization to our standard products, we will provide you with a separate quote based on the additional labor, materials, and time required.d. Shipping and Handling: Our prices do not include shipping andhandling charges. These costs will be calculated based on the weight, size, and delivery destination of your order. We will provide you withan estimated shipping cost once we have the necessary details.2. Delivery OptionsWe offer various delivery options to cater to different customer preferences and requirements. Here is a summary of our availabledelivery methods:a. Standard Delivery: This option is suitable for most customers. Wewill ship your order via standard shipping, which typically takes [X] to [X] business days depending on the delivery location.b. Express Delivery: If you require your order to be delivered as soonas possible, we offer express delivery services. This option will incur additional charges, but it will significantly reduce the delivery time.c. Pick-up: If you prefer, you can pick up your order from our warehouse. Please inform us of your preferred date and time, and we will ensureyour order is ready for pick-up.d. Drop-off: In certain cases, we may offer drop-off services at your specified location. This option is subject to availability andadditional charges.3. Payment TermsWe accept various payment methods to ensure your convenience. Here are the available payment options:a. Credit/Debit Cards: We accept major credit and debit cards, including Visa, MasterCard, American Express, and Discover.b. PayPal: PayPal is another convenient payment method we offer. Simply log in to your PayPal account and authorize the payment.c. Bank Transfer: For larger orders or bulk purchases, we offer bank transfer as a payment option. Please contact our finance department for specific account details.d. Letter of Credit: We can also accept letters of credit for international orders. Please discuss this option with our sales team for further details.4. Additional Informationa. Minimum Order Quantity: We have a minimum order quantity of [X] units for most of our products. If you require a smaller quantity, please let us know, and we will do our best to accommodate your request.b. Product Samples: We are more than happy to provide product samples upon request. Please contact our customer service team for further instructions.c. Technical Support: Our dedicated technical support team is available to assist you with any inquiries or concerns regarding our products. Please feel free to reach out to us at [contact information].d. Warranty: We offer a [X]-year warranty on all our products, subject to the terms and conditions outlined in our warranty policy. Pleaserefer to our website for more information.5. ConclusionIn conclusion, we are confident that our products, pricing, and delivery options will meet your requirements and exceed your expectations. We are committed to providing you with the highest quality products and services, and we are eager to establish a long-lasting business relationship with you.Please feel free to reach out to us if you have any further questions or concerns. Our team is available to assist you 24/7, and we will be more than happy to provide you with any additional information you may need.Thank you once again for considering our products. We look forward to hearing from you soon and assisting you with your needs.Best regards,[Your Name][Your Position][Your Company Name][Contact Information][Company Website]第3篇Dear [Recipient's Name],Thank you for your email dated [Date], in which you requested information about our [Product Name]. I appreciate your interest in our product and am delighted to provide you with the details you require.To begin with, let me give you a brief overview of [Product Name]. Our [Product Name] is a [describe the product's main purpose or function] that has been designed with the latest technology and innovative features to meet the needs of [target audience or market]. It is widely recognized for its [list one or two key benefits or selling points].Now, let me delve into the specifics of [Product Name] and answer your questions in detail.1. Product Specifications:- Dimensions: [Product dimensions (height, width, depth)]- Weight: [Product weight]- Color: [Available color options]- Material: [Product material]- Power Source: [Battery-operated, AC-powered, etc.]- Warranty: [Warranty period]2. Key Features:a. [Feature 1]: [Description of the first key feature, highlighting its benefits]b. [Feature 2]: [Description of the second key feature, emphasizing its advantages]c. [Feature 3]: [Description of the third key feature, explaining how it adds value to the product]3. Pricing:The retail price of [Product Name] is [price], which includes [list any included accessories or services]. However, we offer various promotionaldiscounts and packages to make it more affordable for our customers. Please refer to the following options:a. Discounted Price: [Discounted price, if applicable]b. Bundle Offer: [Description of the bundle offer, including other products or services]c. Subscription Plan: [Description of the subscription plan, if available]4. Availability:Our [Product Name] is currently available in [list the regions or countries where the product is available]. If you are located outside of these regions, please note that shipping costs may vary depending on your location.5. Ordering Process:To order [Product Name], please follow these simple steps:a. Visit our website at [website URL]b. Navigate to the "Shop" section and select [Product Name]c. Choose the desired configuration, color, and quantityd. Add the product to your cart and proceed to checkoute. Enter your shipping and billing informationf. Review your order and complete the purchase6. Customer Support:We take pride in providing excellent customer support to ensure your satisfaction. If you have any questions or concerns regarding [Product Name], please feel free to contact our customer support team at [customer support email] or [customer support phone number]. Our team is available [list the available support hours] to assist you.7. Return Policy:We understand that purchasing a product online can be a bit uncertain. Therefore, we offer a [return period] return policy for [Product Name]. If you are not satisfied with your purchase, you can return the product in its original condition and packaging within the specified return period for a full refund or exchange.In conclusion, [Product Name] is a high-quality product that offers [list one or two key benefits or selling points]. We believe it will meet your needs and exceed your expectations. If you have any further questions or require additional information, please do not hesitate to contact us.Once again, thank you for your interest in our product. We look forward to serving you and providing you with a seamless purchasing experience.Best regards,[Your Name][Your Position][Your Company Name][Contact Information]。
英语回复往来邮件格式[修改版]
![英语回复往来邮件格式[修改版]](https://img.taocdn.com/s3/m/4921470303020740be1e650e52ea551810a6c954.png)
第一篇：英语回复往来邮件格式General inquiry Dear __________,We are interested in your product of __________in a quantity of __________.Please send us details of your product specifications and price terms for shipment to the port of __________ by the way of__________.We look forward to hearing from you soon.Sincerely,Reply to supplier's quotation Dear __________,Thank you for your message dated__________Please send us details of your product specifications and price terms for shipment to the port of __________ by the way of __________.We are looking forward to your reply.Sincerely,__________General Quotation Dear__________,We understand from your information posted on that you are in the market for __________.We are a __________company specializing in exporting__________. We accordingly make the following offer: 1. Product Name: __________ 2. Packing: __________ 3. Quantity: __________ 4. Price: __________ 5. Payment: __________ 6. Shipment: __________If any of our products are of interest to you, please let us know. We will be happy to give you a quotation upon receipt of your detailed requirements.We look forward to hearing from you soon. Reply to buyer's inquiry Dear__________,Thank you for your inquiry dated __________regarding__________.Please find the detailed product information as follows: Product Description: __________ Specifications:__________ Packaging: __________ Price: __________ Payment terms: __________We look forward to hearing from you soon and processing your first order.Sincerely,Sincerely, Introduce new products to old customer Dear,We have refreshed our online catalog at Http://$!{object.domain}, and now it covers the latest new products, It covers the latest new products available from stock.We believe that you will find something attractive to our product line. Once you have had time to study the supplement, If you are interested in any product pls do not hesitate to let us know. We would be very happy to send you samples for close inspection.We will keep you informed on our progress and look forward to hearing from you.Sincerely,Reply new buyers' first email $!object.salesname$!object.feedback Dear,#if($!object.draftDateStr) We have received your letter of $!object.draftDateStr showing your interest in our complete product information.#end Our product lines mainly include high quality $!object.memberCategoryName products. To give you a general idea of the various kinds of $!object.memberCategoryName now available for export, we have enclosed a catalogue and a price list. You may also visit our online company introduction atHttp://$!{object.domain} which includes our latest product line.We look forward to your specific specifications and hope to work together with you in the future.Sincerely, $!object.salesname$!object.feedback系创建者统First Contact email Dear,#if($object.customerCategoryName) We learn from that you are in the market of$!object.customerCategoryName. We would like to take this opportunity to introduce our company and products, with the hope that we may work with Bright Ideas Imports in the future.#end We areajointventurespecializing andin exportthe of $!object.memberCategoryName#if($!object.customerCategoryName)$!object.customerCategoryName#end. We have enclosed our catalog, which introduces our company in detail and covers the main products we supply at present. You may also visit our online company introduction atHttp://$!{object.domain} which includes our latest product line.Should any of these items be of interest to you, please let us know. We will be happy to give you a quotation upon receipt of your detailed requirements.We are looking forward to your prompt reply.Sincerely,$objec t.salesname Reply buyer's inquiry for product details Dear,#if($object.draftDateStr) Thank you for your inquiry of $!object.draftDateStr.#end We've enclosed the photo and detailed information of the product for your reference: Product: Specification: Package: Price: Payment:A discount of 1% will be allowed if quantitiy is over 1,000pcs of individual items. Payment is to be made by irrevocable L.C at sight.We look forward to receiving your first order.Sincerely, $!object.salesname第二篇：外贸邮件回复收到客户询盘时的回复：Dear sir,We hereby acknowledge receipt your inquiry of XX,(products)and i just got the information from our production department,these standard is available for us.and the now pls check the quotation below:The specification you required: The length: The diameter: The material ........The price:XX usd /pes FOB(tian jin)I hope this is the one in your favor,As a experienced company (ISO9001:2000)in the XX filed for more than 20 years.and we take the opportunity seriously to cooperate with you.if you have any questions ,pls feel free to contact me.i will try my best Thanks and regards签名客户询盘模糊，向客户询问规格Dear sir,Thanks for your inquiry of our XX(products).on dec.10th.and we are in XX filed for many years,so we are confident we can do it.but the specifications you given is still lack.such as the diameter,meterial,quantity and so on.....,so pls can you send us the details?the drawing(cad)is ok. After we confirmed,we are happy to provide you with our good quality and competitive price. Look forward your soonest reply, Thanks and regards签名针对客户的讨价还价的回复Dear sir,Sorry for my late reply,i discuss with our boss for a long time, but regarding the price,it is near our bottom line,you know the market is changing everyday,and it is hard to cut more on cost as we need the products with best quality.But we treasure our first cooperation,so we allow you a 2%discount,this is the best i can do for you.I hope that if you have the will to cooperate,pls don’t just focus on the price,the most important is the quality,i think.If you any comments ,pls let me know. Thanks and regards Angela这个得针对情况，如果利润真的不太高，就这样写没有关系，如果老板太黑了，就给点折扣，关于价格不是一封两封的邮件可以搞定的，总之灵活点啦应对客户的迟迟不回复的邮件: Dear sir,Did you receive our quotation on dec12th?and no reply from you.i was waiting until all the colleagues left the office. May be you are very busy.So pls can you take some time to give me a reply?and kindly give me some advice on XX(products)Look forward your reply Thanks and regards Angela面对客户迟迟不回复Dear sir,How are you these days?I am angela from XX company,hope you still remember me.you sent us a inquiry of XX products.And we quoted for you on dec 12th.Can you send me a reply which can stated your advice?you know we usually keep our client’s data and advice in the achives,so that we make special and divide plan and schedule for each client.At the same time we can improve our service according to them,if there’s some fault and in our works.So pls take a few time to tell me some advice on our business.ok?thanks very much.针对报价了不回复的Dear sir or madam,Hope you still remember me,i sent you quotation for XX(products)on XX(date)，well maybe you are very busy ,and i understand.I review your websit very carefully, and have much interests to make a start for our cooperation,to provide the best special service.Could you give me some advice so that we can do betterBest regards1、therefor we always put the quality as the first consideration 因此我们总是把质量放在第一位的2、would it too much to ask you to respond my question by tomorrow? 可以请你在明天以前回复吗3、the price we give is almost reach our bottom line 我们所给的价钱已经接近我们的底线了4、the validity of the quotation is about the 10days 报价的有效期大概是十天左右5、moreover we keep the price close to the costs of the production. 再说，我们的价格已经接近生产费用的边缘1、will you kindly tell the quantity you require so as to unable us to sort out the offers? 为了方便我们报价，你能告知数量吗，2、you should take the quality into consideration 你必须考虑到质量问题3、we may reconsider our offer if your order is big enough 如果你们数量足够大的话，我们可以重新考虑价格4、i ’d like to tell you what i think about that 我想告诉你一些我的想法5、but consider the quality ,our price is quite reasonable. 但是考虑到质量，我们的报价是很合理的一些实用英语系列：收到来信：1、i have just received your kind letter.2、i was very happy/glad/delighted/pleased to receive your letter yesterday morning.3、your kind letter of saturday arrived this morining 久未通信：1、pls pardon me long in writing to you2、i must apologize for not having written to you previously未及时回信1、i apologize for the delay in my reply2、i apologize for being a day late with the delay reply to you3、having lost your last email ,i have not been able to reply sooner 久无音信：1、i have not heard a word you for a long time2、there has been no news from you for ages3、As i have not heard of you for long,i feel anxious 表示歉意难过：pls accept my sincerest apologies for the inconvenience i fear we caused you 遇到不好的事情1、i have deeply grieved to hear the death of your father2、i was most distress to learn from your letter of the illness of your father谈谈开发信的事情还蛮感谢大家，我要继续努力啦，不然对不起版主，呵呵其实我也还是做外贸就10月左右，所以经验什么的都不是很成熟，在总结自己的同时希望帮到比我还新的朋友，前辈不要拍我板砖哦。
回复收到邮件的礼貌用语模板英语
尊敬的XXX，感谢您的来信/来函，我收到了您的邮件/电流信箱，并已经阅读了您的来信/来函。
在此回信中，我想就您提出的问题/提及的事项进行回复/解答。
非常感谢您对我们产品/服务的关注/支持，您的来信/来函对我们来说意义重大。
关于您提到的问题/事项，我们非常重视，并会尽快进行处理/解决。
我们将会对相关情况进行认真的分析和研究，以便给您一个满意的答复/解决方案。
对于您提出的建议/意见，我们将会认真考虑并进行改进。
我们一直致力于为客户提供更好的产品/服务，您的意见对我们来说非常宝贵。
请您放心，我们将会根据您的要求/建议，尽快采取措施并及时回复。
如果您对我们产品/服务还有任何疑问/意见，请随时通信我们，我们会尽快给您答复。
再次感谢您的来信/来函，期待您的进一步合作/支持。
祝好！此致敬礼！XXX [你的名字]（如果是工作信函，署你的公司名称，如“XXXX有限公司”）以上是一个基本的回复收到邮件的礼貌用语模板，在实际应用中，可以根据邮件的具体内容和来信人的身份关系适当进行调整。
在回复邮件时，礼貌用语和真诚的表达是至关重要的，能够体现出我们的专业素养和对他人的尊重。
在工作和生活中，良好的邮件回复礼仪可以给人留下良好的印象，建立良好的人际关系，也能提升个人的形象和职场竞争力。
在写邮件回复时，我们一定要认真对待，遵守礼貌用语的原则，尊重对方，在沟通中更加得体和有效地表达自己的意见和立场。
文章总结：通过本文的详细阐述，我们对回复收到邮件的礼貌用语模板英语有了更深入的理解。
在回复邮件时，正确使用礼貌用语不仅仅是对对方的尊重，更是一种职业修养和礼仪素养的表现。
在工作和生活中，我们应该始终遵循礼貌用语的原则，用最真诚的态度来回复邮件，建立良好的人际关系。
希望本文能给大家提供一些帮助，使我们在邮件回复中更加得体和有效地表达自己的意见和立场。
在实际工作和生活中，邮件的回复是我们日常沟通和联系中非常重要的一部分。
良好的邮件回复礼仪不仅可以展现出我们的专业素养和对他人的尊重，也可以提升我们的个人形象和职场竞争力。
外贸函电InquiryandReply询价及回复
关于您询价的行李包，请看附件/下述的 报价单。
Pls find our updated price list for our beauty cases in attachment.
关于我司的化妆箱，请看附件更新过的
报价单。
2020/7/23
25
Attached the photos for our wooden products for your selection.
16
标准，第三方验厂报告。
Interpretation
型号 规格 尺寸 重量 包装方式 箱规 毛/净重
2020/7/23
17
型号 Article No. / Item No. 规格 specification 尺寸 size 重量 weight 包装方式 packaging 箱规 ctn size 毛/净重 G.W./ N.W.
2020/7/23
23
Practical Expressions
So pleased to receive your inquiry 很高兴收到您的询盘。 Thank you for your inquiry. 谢谢您的询盘。 Thank you for your prompt reply. 非常感谢您的及时回复。
大论，有人喜欢根据客户的推荐
来选择产品，不能一竿子打翻一
船人。所以对于语焉不详的询盘，
2也020/7/要23 找到切入点和突破口。
12
Subject: Company profile & main products category
Dear Sally, Thank you for your inquiry for our products!
外贸邮件回复范文
收到客户询盘时的回复：Dear sir,We hereby acknowledge receipt your inquiry of XX,(products)and i just got the information from our production department,these standard is available for us.and the now pls check the quotation below:The specification you required:The length:The diameter:The material........The price:XX usd /pes FOB(tian jin)I hope this is the one in your favor,As a experienced company (ISO9001:2000)in the XX filed for more than 20 years.and we take the opportunity seriously to cooperate with you.if you have any questions ,pls feel free to contact me.i will try my bestThanks and regards签名客户询盘模糊，向客户询问规格Dear sir,Thanks for your inquiry of our XX(products).on dec.10th.and we are in XX filed for many years,so we are confident we can do it.but the specifications you given is still lack.such as the diameter,meterial,quantity and so on.....,so pls can you send us the details?the drawing(cad)is ok.After we confirmed,we are happy to provide you with our good quality and competitive price.Look forward your soonest reply,Thanks and regards签名针对客户的讨价还价的回复Dear sir,Sorry for my late reply,i discuss with our boss for a long time, but regarding the price,it is near our bottom line,you know the market is changing everyday,and it is hard to cut more on cost as we need the products with best quality.But we treasure our first cooperation,so we allow you a 2%discount,this is the best i can do for you.I hope that if you have the will to cooperate,pls don’t just focus on the price,the mo st important is the quality,i think.If you any comments ,pls let me know.Thanks and regardsAngela这个得针对情况，如果利润真的不太高，就这样写没有关系，如果老板太黑了，就给点折扣，关于价格不是一封两封的邮件可以搞定的，总之灵活点啦应对客户的迟迟不回复的邮件:Dear sir,Did you receive our quotation on dec12th?and no reply from you.i was waiting until all the colleagues left the office. May be you are very busy.So pls can you take some time to give me a reply?and kindly give me some advice on XX(products) Look forward your replyThanks and regardsAngela面对客户迟迟不回复Dear sir,How are you these days?I am angela from XX company,hope you still remember me.you sent us a inquiry of XX products.And we quoted for you on dec 12th.Can you send me a reply which can stated your advice?you know we usually keep our client’s data and advice in the achives,so that we make special and divide plan and schedule for each client.At the same time we can improve our service according to them,if there’s some fault and in our works.So pls take a few time to tell me some advice on our business.ok?thanks very much.针对报价了不回复的Dear sir or madam,Hope you still remember me,i sent you quotation for XX(products)on XX(date)，well maybe you are very busy ,and i understand.I review your websit very carefully, and have much interests to make a start for our cooperation,to provide the best special service.Could you give me some advice so that we can do betterBest regards1、therefor we always put the quality as the first consideration因此我们总是把质量放在第一位的2、would it too much to ask you to respond my question by tomorrow?可以请你在明天以前回复吗3、the price we give is almost reach our bottom line我们所给的价钱已经接近我们的底线了4、the validity of the quotation is about the 10days报价的有效期大概是十天左右5、moreover we keep the price close to the costs of the production.再说，我们的价格已经接近生产费用的边缘1、will you kindly tell the quantity you require so as to unable us to sort out the offers?为了方便我们报价，你能告知数量吗，2、you should take the quality into consideration你必须考虑到质量问题3、we may reconsider our offer if your order is big enough如果你们数量足够大的话，我们可以重新考虑价格4、i ’d like to tell you what i think about that我想告诉你一些我的想法5、but consider the quality ,our price is quite reasonable.但是考虑到质量，我们的报价是很合理的一些实用英语系列：收到来信：1、i have just received your kind letter.2、i was very happy/glad/delighted/pleased to receive your letter yesterday morning.3、your kind letter of saturday arrived this morining久未通信：1、pls pardon me long in writing to you2、i must apologize for not having written to you previously未及时回信1、i apologize for the delay in my reply2、i apologize for being a day late with the delay reply to you3、having lost your last email ,i have not been able to reply sooner久无音信：1、i have not heard a word you for a long time2、there has been no news from you for ages3、As i have not heard of you for long,i feel anxious表示歉意难过：pls accept my sincerest apologies for the inconvenience i fear we caused you遇到不好的事情1、i have deeply grieved to hear the death of your father2、i was most distress to learn from your letter of the illness of your father谈谈开发信的事情还蛮感谢大家，我要继续努力啦，不然对不起版主，呵呵其实我也还是做外贸就10月左右，所以经验什么的都不是很成熟，在总结自己的同时希望帮到比我还新的朋友，前辈不要拍我板砖哦。
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LOGO
favorable comments on the goods and prices & hope for an order: -- Our products enjoy great popularity for novel design and good quality. -- We believe that you will find our quotation satisfactory / these goods will meet your requirements. -- May we expect a trial order from you while prices are greatly in your favour? -- In view of the heavy demand for this line, we advise you to order as soon as possible. -- As the prices quoted are exceptionally low and likely to rise, we advise you to place your order without delay. -- For payment with X days / On purchases of over (a number), we would allow a special discount of X%. -- We look forward to the pleasure of serving you.
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Validity of the offer: --This offer is subject to final confirmation. --This offer is firm, subject to your acceptance within 5 days / reply reaching us before 5 p.m. September 28, our time. --We must stress that this offer can remain open for 5 days only.
就对方3月28日询问C20型号空调的最低报价和最早发货日
期的来信作出回复，随信寄出产品目录。强调该型号产品
为最新型号，尤其是夏天即将到来，甚为畅销，建议尽早 订购。
就对方询价发有效期为15天的实盘：女士皮靴，20余种颜
色及样式（详见目录），材料选用高级牛皮，100双起售， 天津离岸价按照不同样式每双由55美元至199美元不等，由 装船前30天开立的保兑的、不可撤销的即期信用证支付， 包装由买方决定，9月船期。
LOGO
LOGO
Expressions
Acknowledgement and expression of thanks for the enquiry: -- We warmly welcome you for your inquiry of (a specific date) and thank you for your interest in our … -- We are very pleased to receive your inquiry of (a specific date) about our …
Discounts Quantity Terms of payment Shipment
e.g. to be effected by sea within one month after receipt of the L/C
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Payment
开证时间: within 30 days from the date of … 开证人: to be issued/opened by 开证金额: for an amount of … / …% contract /invoice value 受益人: in favour of … L/C类型: confirmed, irrevocable
favor of our company for an amount of USD 50,000 30 days before the date of shipment
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Example
Commodity: Electronic Calculators Model 123 Specifications: As per attached list Packing: packed in small paper box, 50 boxes per carton Price: US$ 9.00 per piece CIF Lagos US$ 8.55 per piece CIF Lagos for orders of 500 pieces or more Minimum quantity: 300 pieces Shipment: to be effected by sea in October 2014 Payment: by Confirmed, Irrevocable Letter of Credit payable by draft at sight for 100% contract value opened 30 days before the time of shipment
2) Main body: --- details of the goods and the main terms of transaction
3) Closing: --- favorable comments on the goods and prices --- hope for an order
Reply to enquiry &
Quotation / Offer
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Composition
1) Beginning: --- acknowledgement and expression of thanks for the enquiry --- reply to the enquiry --- validity of the offer
LOGO
Sample letters
Reply to general enquiry: 6 Reply to specific enquiry / quotation / non-firm offer: 7 Firm offer: 8
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Homework
LOGO
Details of the goods
Name of commodity Quality or specification Packing Unit price
计价货币（如美元）+ 单位价格金额（如300）+ 计量单位(如公吨）+ 贸易术语（如CIF西雅图） e.g. USD 300 per ton CIF Seattle
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e.g.
支付方式：装船日期前30天由中国银行开立的、以我公司 为受益人的保兑、不可撤销即期信用证,金额为5万美元。 Payment: by confirmed, irrevocable L/C payable by
draft at sight to be opened by Bank of China in
Reply to the enquiry: -- At your request, we have pleasure of sending you a catalogue/price list of our products. -- In reply to your enquiry, we are pleased to quote as follows. -- To enable you to have a better understanding of our …, we are sending you a sample under separate cover.
ቤተ መጻሕፍቲ ባይዱ
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Firm Offer （实盘）Vs Non-firm Offer（虚盘）
A firm offer is a promise to sell at a stated price and condition within a stated period of time (a certain time limit) and creates a power permitting the offeree by accepting the offer to transform the offeror’s promise into a contractual obligation. It usually contains such expressions as “firm offer”, “for acceptance within... days”, “be valid before...”, etc. A non-firm offer is an offer made without engagement. It is subject to confirmation by the seller after being accepted by the buyer. It usually contains the words “subject to our final confirmation”, or similar qualifying words.