00b-Marriott万豪标准
万豪酒店集团客房装修标准
区域 亚太区 美洲区 欧洲区 中东地区
房型
双床 大单床 双床 大单床 双床 大单床 双床 大单床
净m2
36 34 33 31 30 28 34 32
净平方英 尺 388 366 355 334 323 301 366 344
4．标准客房型式：提供双人床/双人床与单床的布局。参照 本单元内客房标准平面范例并提供下述的客房型式。
编制说明 • 本单元是17个系列单元中的一个分支部分；. • 执行中需要将其他单元的内容综合参考； • 标式符号<XX> 是用于相关参考的具体单元的提示，以求获得进一步的咨询。
万豪国际酒店集团专有机密资料
本设计标准的内容是万豪国际酒店集团专有的机密资料，版权归万豪国际 所有，未经许可，不得复制、泄露、发行和使用。
7．行政客房：与标准客房类似，但可以使用行政酒廊/楼层 与配套服务。 ·行政客房数量总客房数的 20％或依据设施规划表与市 场要求。
8．套房：参照设施规划表的数量与面积要求。 ·小套房：2 个开间；小客厅与睡房用分隔墙与双门隔 开。 ·招待套房：2 个开间或更大；客厅包括可收在墙里的床 或沙发床。 ·豪华套房：2 个开间的客厅与餐厅及联通的睡房。 ·副总统套：4 开间；1 个开间的单床睡房与 3 个开间的 客厅，餐厅，与娱乐设施。 ·总统套：5 开间；1½ 开间的睡房与 3½开间的客厅，餐 厅，与娱乐设施。
3．开启窗：能开启的外窗应优先考虑。 ·提供最大 10cm 的外窗开口与限制开口的安全窗挡，这 是在窗户不是开向阳台的情况之下。 ·开启窗应可“上锁”以方便维修与操作。 ·如果外窗是要求当作第二逃生通路（通常在一个设喷淋 系统的酒店是不需要），限制开口的安全窗档需经由万 豪审批。
4．玻璃：提供清玻璃（避免镜面/带色的玻璃），真空玻 璃。 ·提供真空玻璃，除非因隔音，能源效率或当地法规另有 要求。 ·玻璃拉门与可能受到被人撞击的大面积玻璃窗，应使用 钢化玻璃。
马里奥特酒店介绍
然而在1990年由于中东石油危机加之美国房地产不景气，过度扩张给马里奥特造成了巨大的负担。债台高筑，资金困难，公司面临被兼并的威胁。针对这一情况，公司果断地决定一分为二，一家负责房地产与清偿债务；另一家则变为纯粹的管理公司，不负担任何债务。后者即为马里奥特国际公司。这时没有债务的马里奥特国际公司运作极其灵活，从1993年分家到1999年4月止，马里奥特国际公司从784家的规模扩展到1800余家。在2000年达到了2000家。马里奥特在短期内的迅速扩张主要通过购买独立的中小著名饭店品牌来实现的，目前在其麾下的核心产品，即著名品牌，包括已经进入中国市场的万豪、万丽、万怡、丽嘉、华美达、新世界和行政公寓等。
Fairfield Inn by Marriott是一家经济饭店联号，其主要目的是吸引各种商务和旅游客人。Fairfield Inn以非常经济的价格提供干净、方便、高质量的住宿环境和热情周到的服务。在美国国内共有392家饭店。Fairfield Inn的特征是：每天提供免费大众化早餐，免费市内电话，很大而且容易移动的工作台和室内游泳池（在一些地区是室内游泳池）。
文艺复兴饭店和度假饭店（Renaissance Hotels Resorts）是一个为高消费阶层服务的品牌，并为商务、会议以及度假旅游提供全服务住宿。通常位于大城市的商业区和机场附近。Renaissance Hotels提供多种餐厅、商务中心、游泳池、健身中心、会议、宴会设施，其中有80-150间宽敞的客房专门为商务旅游者设计。目前在美国共有34家饭店，在世界其他地区有54家饭店。
马里奥特饭店、度假饭店和套房（Marriott Hotels，Resorts and Suites）是面向高消费阶层，全服务的酒店。它提供一整套的高质量服务，包括各种餐厅与休息厅，设备齐全的健身中心、游泳池、礼品商店、服务中心、商务中心和会议设施。它是所有马里奥特饭店联号最早的品牌，可以追溯到1957年。现拥有346家饭店，其中250家在美国，96家在其他41个国家和地区。
高端奢侈星级酒店会员制度
一、高端酒店会员卡（一）优悦会PriorityClubIntercontinental Hotels and Resorts Group 洲际）旗下，全世界有3400多家酒店，覆盖90多个国家。
较有名的酒店有Holiday-inn（假日），CrownPlaza （皇冠假日），Holiday-inn express （快捷假日）。
1.会员分类分类标准：一年住房累计次数,即消费积分。
普卡：随时免费办理金卡：1年内完成15-49晚住宿或累积20000点积分可获得此卡，或者花50美元直接购买。
白金卡：1年内完成50晚以上住宿或积累60000点积分可获得此卡2.会员服务通用服务：5000积分可换免费住宿1晚1）普卡：能享受到的权力有限，仅延迟退房，赠阅工作日报纸，会员账户间积分转账3项，有些地区还只能是最后一项。
2）金卡：享受所有俱乐部普卡会员优惠以及，优先登记入住，确保抵达时已备好客房与房卡，在基本积分基础上获得10%额外积分。
3）白金卡：享受所有优悦会金卡会员优惠，免费客房升级，空余客房保证（需提前72小时预订），在基本积分基础上，获得50%额外积分。
（二）喜达屋优先顾客SPG STARWOODHOTELS & RESOFtTS WORLDWIDE, INC,旗下拥有遍布97个国家/地区的960多家酒店及度假酒店。
著名品牌包括St. Regis, The Luxury Collection, W hotel, Westin（威斯汀）,Sheraton（喜来登）和Four Points by Sheraton,The loft 等。
3.＜会员分类分类标准：一年住房累计次数,即消费积分。
普卡：免费办理金卡：1年入住10次或25晚获得此卡白金卡：1年入住25次或50晚获得此卡4.会员服务通用服务2000积分可换免费住宿1晚，1000分就可换取5折住宿券1）普卡：基本上没有什么特权，只能开始积分而已普通优先客每消费1美元获得2点积分，积分可在条件允许情况下兑换免费住宿，至少每12个月完成1次积分活动。
万豪 积分规则
万豪积分规则【原创版】目录1.万豪积分规则简介2.获取积分的方式3.积分的使用和兑换4.积分的失效和清零5.常见问题解答正文万豪积分规则是万豪国际酒店集团为其会员提供的一项积分奖励计划。
会员在入住万豪旗下酒店、使用万豪信用卡、参加万豪合作活动等方式，都可以获取积分，享受相应的优惠政策。
下面我们来详细了解一下万豪积分规则的具体内容。
1.万豪积分规则简介万豪积分规则主要分为获取积分、积分使用和兑换、积分失效和清零三个方面。
获取积分的方式有很多，比如入住万豪旗下酒店、使用万豪信用卡消费、参加万豪合作活动等。
积分可以用于兑换酒店免费住宿、客房升级、免费早餐等。
而积分的失效和清零则与积分的获取和兑换有关。
2.获取积分的方式获取积分的主要方式有以下几种：(1) 入住万豪旗下酒店：会员在入住万豪旗下酒店时，根据房间类型和入住天数，可以获取不同数量的积分。
(2) 使用万豪信用卡：会员使用万豪信用卡进行消费时，可以按照一定比例获取积分。
(3) 参加万豪合作活动：万豪会不定期与合作伙伴推出一些活动，会员参加这些活动也有机会获取积分。
3.积分的使用和兑换积分的使用和兑换主要包括以下几种方式：(1) 兑换酒店免费住宿：会员可以按照一定比例，用积分兑换万豪旗下酒店的免费住宿。
(2) 客房升级：会员可以用积分兑换更高级别的客房。
(3) 免费早餐：会员可以用积分兑换免费早餐。
(4) 其他优惠：积分还可以用于兑换其他优惠，如免费 Wi-Fi、免费停车等。
4.积分的失效和清零积分的失效和清零与积分的获取和兑换密切相关。
如果积分在规定时间内未兑换，那么这些积分将会失效。
另外，积分有一定的有效期，过期后将清零。
因此，会员需要及时兑换积分，以免造成损失。
5.常见问题解答(1) 积分如何获取？答：积分可以通过入住万豪旗下酒店、使用万豪信用卡消费、参加万豪合作活动等方式获取。
(2) 积分如何兑换？答：积分可以按照一定比例兑换酒店免费住宿、客房升级、免费早餐等优惠。
万豪集团豪华品牌JW万豪总体要求
MO D U L ED E S I G N S T A N D A R D SJ A N UA R Y 2 0 0 5G E N E R A LREQUIREMENTS GRGR -General Requirements JW Marriot HotelGeneral RequirementsTable of ContentsSubject...................................................................................PageA.Brand Overview (1)B.Design Standards Definition (2)C.JW Marriott Design Parameters (3)D.Hotel Project Design (5)E.Design Process (6)F.Accessibility (9)G.Interior Design (10)H.Interior Design – Example Finishes (13)I.Cost Schedule (14)J.Definitions, Acronyms and Abbreviations (15)Module Organization• This Module is a part of an integrated series of 17 Modules.• Coordination with information from other Modules is required.• The reference symbol <XX> is used to indicate a Module reference thatincludes additional information.Marriott Confidential and Proprietary InformationThe contents of the Design Standards are confidential and proprietary to MarriottInternational, Inc. and may not be reproduced, disclosed, distributed or usedwithout the express permission of an authorized representative of Marriott.Copyright, Marriott International, Inc., unpublished material. All rights Reserved2005 Design Standards - Copyright, Marriott International, Inc GR- B JanuaryJW Marriott HotelGeneral Requirements - GRGeneral Requirements A. Brand Overview1. JW Marriott Hotels is Marriott's luxury brand providingdistinctive, elegant surroundings, and exceptional businessand leisure service and amenities. The JW Marriott caters tothe business and the leisure traveler and is situated in aprimary "A" or secondary "B+" location close to majorbusiness and resort centers.Brand Hallmarks: These “hallmarks” include the followingbroad JW Marriott brand experience themes:• Approachable – with comfortable luxury• Authentic and gracious, warm and personalized service• Distinctive and unique environments• Fabulous food & beverage experiencesCaliber of Quality: The JW Marriott’s caliber of projectquality requires the following:• The interior design firm is selected from Marriott'sapproved list of firms maintained by the Vice President ofInterior Design.• The Architect is an experienced hotel designer.• The hotel is approved through the Hotel Design Review(HDR) process.The JW Marriott, Bangkok is an example of a business hotel in an urban setting.2. Application: The JW Marriott Design Standards address theprogram of a full service, mid-size, business hotel withapproximately 300 guestrooms; one 3-Meal per DayRestaurant, 1 Specialty Restaurant (excluding U.S. andEurope), 1 private dining room, 1 Lobby Lounge / Bar and930 m 2 (10,000sq. ft.) of function / meeting space. Application of the Hotel Design Standards to a substantiallydifferent program requires approval by Marriott.Design Standards - Copyright, Marriott International, Inc. January 2005 GR - 1GR -General Requirements JW Marriott Hotel3. Resorts: Resort properties require additional featuresand amenities. See the Facilities Program for additionalrequirements and supplements such as:•Guestroom features such as larger bathrooms, closetsand bedroom; balconies.•Spa and Golf Supplements.• Additional Recreation.•Additional Food and Beverage.• Additional Retail.B. Design Standards Definition1. JW Marriott Design Standards have been prepared byMarriott International, Inc. to communicate hotel productstandards for the design of JW Marriott Hotels.2. Design Standards are organized into 17 complementaryModules to facilitate the integration of designrequirements into the design process.Module GR: This Module describes the GeneralRequirements applicable to the design process.Modules 1 through 16: These Modules provide designcriteria, product and material requirements to facilitatethe development of the final design and documentation.•Module 1 - Site / Building Exterior•Module 2 - Public Entry•Module 3 - Food & Beverage•Module 4 - Recreation Facilities•Module 5 - Retail Spaces•Module 6 - Function Spaces•Module 7 - Guest Accommodations•Module 8 - Administration & Associate Facilities•Module 9 - Engineering & Maintenance Spaces•Module 10 - Food Production Facilities•Module 11 - Laundry & Housekeeping•Module 12 - Elevators / Escalators•Module 13 - Hotel Support Systems•Module 14 - Fire Protection / Life Safety•Module 15 - Mechanical, Plumbing & Electrical•Module 16 - Materials & Products3. Cost Responsibilities: The organization of theJW Marriott Design Standards into 17 Modules and theorganization of each Module are not intended to assigndesign, control, procurement or cost responsibility toproject team members.4. Dimensions, Sizes & Measurements: In this Standard,conversions from English to metric (SI) units areapproximate. Verify, coordinate and confirm product andmaterial dimensions for required design applications.2005 Design Standards - Copyright, Marriott International, Inc GR- 2 JanuaryJW Marriott Hotel General Requirements - GR5. Interpretations: These Design Standards provide designcriteria and general design concepts that require designresolution to provide solutions for project specific situations.Marriott will provide additional interpretations and informationto assist in integrating the Design Standards into the projectdesign.6. Modifications: These design standards are minimumMarriott requirements for developers, franchise partners andmarket managers.• Standards may be modified by Marriott to respond tochanging design, market, construction and operationalconditions.• Prior to relying on or implementing the DesignStandards, verify with Marriott that this "JW Marriott"edition is current and contains the latest modifications.7. Code and Regulation Compliance: The project Owner andtheir Architect / Engineer of Record and consultants areresponsible for compliance with governing laws, codes, andregulations. The standards in this Module are Marriottminimums. Where applicable codes, ordinances and lawstake precedence and these are substantially different fromMarriott requirements, review the differences with theresponsible design team consultant and Marriott DesignTeam to obtain resolution. C. JW Marriott Design Parameters1. Design Attributes: The name "JW Marriott" requires thehighest level of quality assurance and unique attributes in itsdesign. Therefore, coordination of the product is criticalduring the design and construction phases. The JW Marriottmajor product attributes throughout the world can besummarized as follows:• G uestrooms of significant size with luxuriousappointments and amenities, and regional and standardservices that are among the best in the market.• Food & Beverage areas that provide a unique anddistinctive dining experience (minimum of one 3-Meal perDay Restaurant, one private dining room, one SpecialtyRestaurant (except NALO) and one Lobby Lounge / Bar).• and features that are• nication technologies and an officeaway from the office.F itness Center of significant size providing a club typeenvironment with equipment among the best in the market.Executive Business Center that provides a fullspectrum of services as well as work and meetingenvironments, commu Design Standards - Copyright, Marriott International, Inc. January 2005 GR - 3GR -General Requirements JW Marriott Hotel•Executive Guest Lounge that provides a residentialstyle lounge for business services targeted to thebusiness traveler (not required at resorts) anddesigned for food and beverage services and featuresthat make it unique in the market.•Design that includes dramatic and distinctivearchitectural and interior features.2. Loss Prevention Review - General: A Marriott LossPrevention Review is required to develop a security andsafety assessment associated with the hotel’s location,design and facilities.•The security and safety assessment review forms thebasis for identifying and selecting the appropriatesecurity and safety facilities, systems andcomponents.• Deviations from Marriott’s Loss Prevention Reviewprocess require Marriott approval.•Franchise owners are responsible for conducting anappropriate security and safety assessment and tomeet the requirements of the authority havingjurisdiction.3. "Star" Rating: In countries that maintain a hotel ratingsystem to qualify or register for a hotel classification,provide the services, features, and facilities required toobtain the rating or classification for which the hotel isdesigned and intended to maintain.4. Using the JW Marriott Logo and Name:International: The Vice President Interior Design, withthe President of the Business organization, mayauthorize the use of the JW Marriott logo and nameduring pre-opening based on the use of the "approvedinterior design firm" when recommended by DesignManagement, Interior Design and the Business SeniorVice President.NALO: The Executive Vice President for North AmericanLodging Operations (NALO) may authorize the use of theJW Marriott logo and name during pre-opening based onthe use of an “approved interior design firm” whenrecommended by Design Management, Interior Designand the Market Senior Vice President.5. Multi-Use Buildings: In multi-use facilities, in order tomaintain operational and security control, (as required bythe Loss Prevention Review) hotel exit stairs, utilities,facilities, and services shall not be shared or connectedto office, retail, residential, entertainment, recreational orother non-hotel uses.•If shared facilities can not be avoided, submit andobtain approval from Marriott of alternate facilities thatsafeguard the hotel's operations and security.2005 Design Standards - Copyright, Marriott International, Inc GR- 4 JanuaryJW Marriott Hotel General Requirements - GR• For JW Marriott Hotels Entertainment Lounges, Generaland Service Retail, and Recreational Facilities notassociated with the Fitness Center are only included inthe hotel program under limited conditions whenreviewed and approved by Marriott.• For JW Marriott Hotels and Resorts, facilities andservices not approved or directly managed by Marriottshall be separate and independent of the hotel andtherefore shall not be located within, proximate to, orassociated with the hotel and resort.D. Hotel Project Design1. Criteria Summary: A Criteria Summary is developed byMarriott for each project to establish the number ofguestrooms, amount of food and beverage and meetingspace, and other hotel program requirements.2. Use of Design Standards: The Criteria Summary andresulting Facilities Program forms the foundation of the hoteldesign and governs the application of the Design Standards.Together, the dictates of the Criteria Summary and FacilitiesProgram are integrated with the customized application ofDesign Standards to guide the JW Marriott Hotel design.Additionally, governing laws and building codes, regulations,as well as site conditions and local parameters will influencethe hotel design.Design Standards - Copyright, Marriott International, Inc.January 2005 GR - 5GR -General Requirements JW Marriott HotelE. Design Process1. Design Conformance –General: Project designconformance with Marriott requirements is verified by aseries of Marriott reviews, designer submittals anddocumented approvals. In summary, the processincludes the following:Hotel Development Committee (HDC): Every projectmust be approved by Marriott's HDC. Areas where aproposed project does not meet Marriott DesignStandards will be discussed by the Committee.• The HDC evaluates variations to standards andcarefully weighs the overall benefit the project offersthe Corporation.•Once a project is approved by the HDC, the buildingand interior designs are developed for the HotelDesign Review (HDR) approval process.Hotel Design Review (HDR): Every project is presentedto Marriott's HDR Committee, composed of seniorcorporate executives, meeting in Washington, D.C.The JW Marriott brand is not awarded until the followingfive requirements are met:•T he project is approved by the Hotel DevelopmentCommittee (HDC) above.•T he hotel interior designer is selected from a list ofdesigners approved by Marriott's Vice President ofInterior Design.•T he project design is approved at the Hotel DesignReview (HDR) in Washington, D.C.•S ample guestrooms and corridor are reviewed andapproved by Marriott's Design Management andInterior Design for the quality of construction andFF&E selection.•T he design and construction of the guestrooms andpublic areas is reviewed during construction forcompliance with the HDR and sample room approval.If the review indicates construction does not conformto the approved designs, the JW Marriott brand is notgranted.2. Progress Monitoring: Projects are monitored byMarriott's Senior Architecture & Construction (A&C)Design Executives, Market, Core and Brand to ensureconsistency with Hotel Design Standards and theapproved design.These steps are taken to protect the integrity of thebrand. Exceptions require approval by Marriott's SeniorVice President of Brands with concurrence by thePresident of the Market Organization.2005 Design Standards - Copyright, Marriott International, Inc GR- 6 JanuaryJW Marriott Hotel General Requirements - GR3. Design Review Requirements: At each phase of design,the project design documentation is submitted and approvalobtained from Marriott. Marriott requires that project buildingdesigns and interior designs are formally presented to theHDR Committee for approval.•Prior to formal presentations, Marriott designmanagement staff reviews proposed designs andpresentation materials.•Revisions may be required prior to and for Marriottapproval.•Failure to submit presentation materials in sufficient timeto allow for Marriott staff review and revisions may delaythe formal presentations.•Building design and interior design presentations areheld separately and sequentially.•Typically, the interior design presentation is made fromone to several months after the building design isapproved, depending on the design developmentschedule.4. Design Submittals: Project design teams are required tosubmit the document and presentation submissions listed inthe Technical Services Agreement (TSA). Typically, thesubmissions include site plans, facility program, buildingplans and renderings, models, elevator studies, energy / lifecycle analysis, interior design plans and renderings anddisplay boards.5. Guestroom Mock-Up: Construct and furnish sampleguestrooms of each type and 4 m (13 ft.) section ofGuestroom Corridor for review and to obtain approval fromMarriott.6. Project Approval Timetable (Example): Project specificsubmittal requirements, approval conditions and projectresponsibilities are defined in relevant project agreements.The following timetable is presented as an example only.•Project approved by Hotel Development Committee(HDC).•Start building design/meet with Marriott Design Directors.•C oncept Design submit to Marriott.+ Marriott reviews and approves concepts (revise andresubmit as necessary).•B uilding design presentation materials for HDR - submit.+ Marriott reviews HDR materials (revise as necessary).+ Marriott staff presents project to Hotel Design ReviewCommittee.+ Project approved, or revise to conform to Committeecomments.•I nterior Design Concept submitted.Design Standards - Copyright, Marriott International, Inc.January 2005 GR - 7GR -General Requirements JW Marriott Hotel + Marriott reviews and approves Interior Concepts(revise and resubmit as necessary).•I nterior Design presentation materials for HDR -submit.+ Marriott reviews HDR materials (revise asnecessary).+ Marriott staff presents project to Hotel DesignReview Committee.+ Interior Design approved or revise to conform toCommittee comments.•Guestroom and Guest Corridor mockup constructedand furnished.•M arriott reviews and approves or revise to conform tocomments.•50% Design Drawings and Specifications submittedincluding:+ Schematic HVAC, Electrical / Lighting, Plumbing,Kitchen, etc.+ Marriott reviews/approves design (revise asnecessary).•F inal Construction Drawings and Specificationssubmitted.•Compliance observations (site visits).•Acceptance tour conducted by Marriott DesignDirectors to review compliance with Marriottstandards.• Marriott Fire Protection Department reviews andapproves testing and acceptance of Life SafetySystems. <14>•P roject completion and acceptance.2005 Design Standards - Copyright, Marriott International, Inc GR- 8 JanuaryJW Marriott Hotel General Requirements - GRF. Accessibility1. Meeting the Needs of All Guests: In keeping with the besttraditions of Marriott hospitality, we extend hotel services toall guests, including those with disabilities. We workdiligently to apply the best current thinking on accessibilityfeatures to each lodging brand, each new hotel, and eachhotel renovation. Recognizing that we operate and acquirehotels originally built under many previous requirements, weconstantly seek to improve the physical accessibility of ourhotels, removing existing barriers wherever feasible, as wellas extending services where barriers remain.2. Accessibility Standards Compliance: As a minimum,Marriott's accessibility standards require compliance withaccessibility regulations of the country where the hotel islocated and the following criteria using generally acceptedUnited States standards:Hotel Access: Provide an accessible public path of travelinto the hotel and into all spaces accessible to guests.Service: Provide access to services generally available tohotel guests.Public Toilets: All public area restrooms shall haveaccessible toilet compartments, urinals, and lavatories.Guestrooms: Outside of the U.S., a minimum of 1% of thetotal guestrooms shall be accessible.3. Americans with Disabilities Act (ADA): Within the UnitedStates, the facilities shall comply with the Americans withDisabilities Act (ADA). Outside the U.S., projects must notonly comply with the accessibility standards of the governingjurisdiction, but also accommodate the guest’s accessibilityexpectations represented by The Americans with DisabilitiesAct (ADA).Conflicts: In cases where the governing accessibility lawsconflict with ADA or where issues are not mutuallyaddressed, consult with Marriott to develop a program thataccommodates the guest’s expectations.ADA Materials: These are available free from the UnitedStates Department of Justice. Printed materials may beordered by calling the ADA Information Line (1-800-514-0301 (Voice) or 1-800-514-0383 (TDD)).•Automated service is available 24-hours a day forrecorded information and to order ADA publications.•The following ADA web site is a useful resource:/crt/ada/adahom1.htm•Publications are available in standard print as well aslarge print, audio-tape, Braille and computer disk. Manymaterials are available from an automated fax systemthat is available 24 hours a day. Follow the directions forplacing an order by fax.Design Standards - Copyright, Marriott International, Inc.January 2005 GR - 9GR - General RequirementsJW Marriott HotelG. Interior Design1. Overview: The interior design of a JW Marriott Hotelconveys a warm and inviting experience; grand in style. • The overall look epitomizes an approachable sophistication that is consistent throughout the JW Marriott brand, and is an important Brand hallmark.• Maintaining consistency is critical to provide guests with the level of comfort and product quality they are accustomed to and expect from the JW Marriott brand. 2. See Module <16C>3. le), except as noted dules: • -part) wood bases grand scale and g). • ture of • resilient enough glass.4. and feature grand interior architectural stone work and • inct • rns while • porary, geometric • Stone selections are warm in color.Design Standards & Supplements: for FF&E and Interior Design criteria.Global Features / Finishes: The following minimumglobal features and product requirements apply (see example finish schedule in this Modu below or indicated in other Mo • Extensive use of millwork.Two-piece (or 2intricate design.• Crown molding (grand scale).• Gypsum board ceilings (smooth finishin • Extensive use of cove lighting design.Use of incandescent lighting, except restrooms and ballroom/meeting rooms where a mix incandescent and fluorescent is acceptable.Upscale, residential-style furnishings to be utilized in commercial settings.• Furnishing tops are stone or wood tops with • Upscale and quality art work and artifacts. Public Space: The “look and feel” is opulent andachieved through a cohesive application of design guidelines for flooring, walls, ceiling, millwork, detailing color palette and product. Public area spaces are dramatic elements.Flooring: A combination of patterned rich carpeting and luxurious area rugs.Carefully select colors to create contrast and dist pattern designs that are responsive and enduring. Carpet features use traditional patte integrating vivid and enliven color palettes.Patterns that are abstract, contem and muted are not recommended. GR - 10 January 2005 Design Standards - Copyright, Marriott International, IncJW Marriott Hotel General Requirements - GRWalls / Millwork: Millwork finishes evoke opulence, whilemaintaining a unique and elegant, residential style that isachieved by providing a combination of rich details, wallcoverings and window treatments.Extensive use of millwork in appropriate proportions isrecommended to convey richness and warmth throughoutpublic spaces.Window Treatments and Wallcoverings: These elementsevolve from more traditional, grand residential styles andpatterns, and are selected and applied carefully to ensuredurability.Ceilings: Treat as an extension of walls and incorporatecoffers, domed cove lightings, multi-leveled treatments, andmillwork detailing. Decorative lighting is also an integral partof the decor.Metalwork: Whenever metal finishes are used, ensure thatwarm colored metals, such as bronze, are applied. Avoidpolished finishes and chrome.Furnishings: Public Space furnishings convey a warm,refined, yet comfortable “look and feel.” Furnishings aretransitional in style, while designed in residential fashionsand patterns.Furniture: Combinations of warm finishes and richupholsteries such as leather, tapestries, and other sturdymaterials.•While the look is residential, the quality and constructionof goods must be suitable for commercial use.•The fabric color palettes are vivid, warm and clear; colorsthat are muted, grayed or earth tone are notrecommended. Select and combine colors carefully tocreate contrast.Lighting: Use table lamps extensively to create an inviting,intimate and residential environment. Create a multi-layeredapproach to the lighting design to enliven the overallsurroundings. Use incandescent lighting for added warmth.5. Guestrooms and Suites <7A>: Design guestaccommodations to offer distinct zones (i.e., sleeping,working, grooming, relaxing and refreshment), whilemaintaining a residential and comfortable atmosphere withineach zone.Carpeting: In a distinct small scale, provide a patternconsisting of two or more colors (warm, clear and intense tocreate a strong contrast). Colors that are muted, grayed orearth tone, are not recommended.Walls: Finish in a durable, but residential style, light coloredvinyl wall covering with oversized crown and base moldings.Ceilings: Smooth finish; coffered or stepped millwork atentry.Design Standards - Copyright, Marriott International, Inc.January 2005 GR - 11GR - General RequirementsJW Marriott HotelCasegoods: Traditional or transitional in style; durable for commercial use. An eclectic motif in the combination of major furnishing accent pieces is acceptable.• Coordinate work station furniture aesthetically with other casegood pieces.• Provide furnishing tops with stone or glass on wood tops.• Upholstery fabrics are durable in color, pattern and texture. Provide desk chairs upholstered in high quality vinyl or leather.Bedding Packages: See the applicable Marriott International or Marriott North America bedding package criteria for JW Marriott Hotels. <16C>• International Projects: Provide bedding and materials to meet the “International Interior Design, Design Standards and Criteria for Furniture, Fixtures and Equipment for Full-Service Marriott Hotels”, latest edition.• North America Projects: See Module <7A> criteria and for the latest bedding materials, designs and fabrication specifications, contact Marriott.Window Treatments: Derived from traditional residential style. Use light and subtle patterns, to suggest room spaciousness. Provide curtain with blackout lining. Guest Bathroom: A well-lit bathroom is essential. Patterned stone floor, walls and vanity with coffered or stepped ceiling are recommended. (Four-fixture bath is quality artwork. Abstract style is ot recommended.standard; recommended in North America).Artwork: Upscale and n GR - 12 January 2005 Design Standards - Copyright, Marriott International, IncJ W M a r r i o t t H o t e l G e n e r a l R e q u i r e m e n t s - G RH . I n t e r i o r D e s i g n – E x a m p l e F i n i s h e s J W M a r r i o t t H o t e l sL o b b y ,L o b b y L o u n g e , P u b l i c S p a c e s R e s t -a u r a n t ,B a r F i t n e s sC e n t e r , G a m e R m . P u b l i c L o c k e r s S w i m -m i n g P o o l P u b l i c T o i l e t s B a l l r o o m , M e e t i n g R o o m s G u e s t -r o o m s & S u i t e s G u e s t -r o o m B a t h G u e s t C o r r i d o r s & E l e v a t o r L o b b i e s E x e c u t i v e G u e s t L o u n g e A d m i n -i s t r a t i v e O f f i c e s G e n e r a l B a c k o f H o u s e F l o o r C a r p e t U (1) U (2) U U (2) U (2)U (2) U (2) U C o n c r e t e S e a l e d U V C T U S t o n e U (4) U (4) U (4) U (4)U (4) U (4) U (4)W o o d U C e r a m i c t i l e U (4) U (4) U B a s e R e s i l i e n t b a s e U U U C a r p e t S t o n e U U U U U U W o o d (2 p i e c e , s t a i n e d / p a i n t e d ) U U U U U U U U U W a l l s (3) (8) V i n y l w a l l c o v e r i n g U U U U U U U U C e r a m i c t i l e U C M U (c o n c r e t e m a s o n r y ) U P a i n t e d U W o o d p a n e l s U U U U U U U S t o n e U U U U (6) U (7) U U C e i l i n g S m o o t h a c o u s t i c a l s u r f a c e U P a i n t e d g y p s u m b o a r d U U U U U U U U U P a i n t e d e x p o s e d s t r u c t u r e L a y -i n a c o u s t i c a l t i l e U U U S p e c i a l U (9) U (9) U (5)R e m a r k s / N o t e s : (1) N e e d l e p o i n t / A x m i n s t e r (2) A x m i n s t e r c a r p e t (3) W a l l m i r r o r s i n F i t n e s s C e n t e r (4) W e t /d r y 0.6 s l i p -r e s i s t a n t s u r f a c e (5) S k y l i g h t a t c e i l i n g o f i n d o o r p o o l (6) S t o n e s u r r o u n d a t u r i n a l s a n d t o i l e t s (7) F u l l h e i g h t t u b s u r r o u n d o f m a r b l e o r g r a n i t e (8) C e r a m i c t i l e i n w e t a r e a s (9) V e r i f y w i t h M a r r i o t tG R - 13 J a n u a r y 2005 D e s i g n S t a n d a r d s - C o p y r i g h t , M a r r i o t t I n t e r n a t i o n a l , I n c。
万豪酒店标准
万豪的一般要求目录主题页数A．品牌概述 (1)B．设计标准界定 (2)C．酒店项目设计 (4)D．设计过程 (5)E．无障碍设计 (7)F．室内设计 (8)G．室内设计－完成面表格范例 (10)H．造价表 (11)I．定议，首字母缩并词，缩写 (12)编制说明本单元是17个系列单元中的一个分支部分；.执行中需要将其他单元的内容综合参考；标式符号<XX> 是用于相关参考的具体单元的提示，以求获得进一步的咨询。
一般要求1．品牌标准：万豪品牌标准描绘出产品与服务要求的基础与精神并控制设计标准的运用。
品牌标包括下列的原则与柱基：2．运用：万豪设计标准是依据规划一个大区300间客房的全方面服务中等大小的商务酒店设施来做阐释。
设施包括一个餐厅，一个大堂吧/酒廊与930m2的功能/会议空间。
一个风味餐厅是可选择性的。
如酒店设计标准应用到一个非常不同规划设施的酒店，需经万豪核准。
A．品牌概述1．万豪酒店设计标准是由万豪国际集团著作，作为设计万豪酒店的产品标准之用。
2．设计标准由17个单元组成以促进设计要求结合于设计过程中。
单元GR：此单元描述适用于设计过程中的一般要求。
单元1至16：这些单元提供设计条件，产品与材料要求促成最后设计与图纸的开发。
·单元1－基地/建筑外部·单元2－公共入口·单元3－餐饮·单元4－娱乐设施·单元5－商业空间·单元6－功能空间·单元7－客房·单元8－行政办公与员工设施·单元9－工程与维修空间·单元10－食品与生产设施·单元11－洗衣与管家部·单元12－电梯/电扶梯·单元13－酒店支持系统·单元14－消防/逃生·单元15－暖通空调，给排水与电气。
·单元16－材料与产品3．造价责任：万豪设计标准由17个单元组成，每个单元组织并非对项目团队分派具有设计，控制，采购或造价的。
多家五星级酒店会员章程权益
IHG® REWARD CLUB 优悦会奖励计划全球会员条款与附则IHG® Reward Club优悦会奖励计划（以下简称“计划”）会员资格及其优惠由六洲酒店公司（以下简称“SCH”）以及洲际®酒店集团子公司和附属机构（以下统称“洲际酒店集团”）全权提供。
目前参与计划的酒店品牌涉及洲际®酒店、皇冠假日酒店®、英迪格酒店®、假日酒店®、智选假日酒店®、假日度假村®、Holiday Inn Club Vacations®、Staybridge Suites®,、以及Candlewood Suites®（以下统称“洲际酒店集团酒店”）。
SCH 有权添加或删除参与本计划的酒店品牌。
SCH 有权随时将此计划下SCH 享有的权力和应尽的义务指定或转让给任何其它相关或不相关的实体, 其后的所有履行责任归由该实体承担。
下列服务标志及商标均属洲际酒店集团所有: IHG® Reward Club 优悦会、假日酒店®、智选假日酒店®、假日度假村®、Holiday Inn Club Vacations®、Staybridge Suites®、Candlewood Suites®、皇冠假日酒店®、英迪格酒店®和洲际®酒店。
计划主办方。
本计划由六洲酒店公司（地址: Three Ravinia Drive, Suite 100, Atlanta, GA 30346-2121 U.S.A）实行, 并由相应的洲际酒店集团公司代为管理。
会员资格与费用。
本计划中的会员资格合用于计划条款与附则中所指的个人（“您”）。
您必须至少年满18周岁或达成您所居住的州或省的法定成年年龄。
您只能拥有一个账户, 公司和（或）实体不能成为会员。
ihg2023标准
ihg2023标准摘要：1.IHG2023 标准的概述2.IHG2023 标准的主要内容3.IHG2023 标准的影响和应用正文：1.IHG2023 标准的概述IHG2023 标准，全称为《2023 年国际酒店集团（IHG）星级标准》，是由全球领先的国际酒店集团——国际酒店集团（IHG）制定的一项针对其旗下酒店的星级评定标准。
该标准旨在为消费者提供更加明确、可靠和具有参考价值的酒店选择依据，同时帮助酒店提升服务质量和运营水平。
2.IHG2023 标准的主要内容IHG2023 标准涵盖了多个方面，包括客房设施、酒店服务、餐饮、卫生与安全等，对旗下酒店的星级评定进行了详细的规定。
具体来说，IHG2023 标准包括以下几个方面：（1）客房设施：规定了不同星级酒店的客房面积、床铺尺寸、床上用品、家具、卫生间设备等硬件设施的要求。
（2）酒店服务：包括前台接待、礼宾服务、客房服务、餐饮服务等方面的服务标准。
（3）餐饮：要求不同星级酒店提供一定数量和种类的餐厅、酒吧等餐饮设施，满足客人的餐饮需求。
（4）卫生与安全：对酒店的卫生清洁、消防安全、治安安全等方面提出了严格的要求。
3.IHG2023 标准的影响和应用IHG2023 标准的实施，对于国际酒店集团（IHG）及其旗下酒店产生了积极的影响。
首先，这一标准为消费者提供了更加明确、可靠和具有参考价值的酒店选择依据，有助于提高消费者对IHG 旗下酒店的信任度。
其次，通过实施统一的星级评定标准，IHG 可以更好地管理和监督旗下酒店的服务质量，提升整体运营水平。
此外，这一标准还有助于酒店之间的良性竞争，推动酒店业整体水平的提升。
综上所述，IHG2023 标准作为国际酒店集团（IHG）的一项重要举措，对于提高旗下酒店的服务质量和运营水平具有重要意义。
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万豪国际酒店集团
2 概述 |
2011年1月
设计标准 © 万豪国际酒店集团
万豪国际酒店集团
设计标准 © 万豪国际酒店集团
概述及项目行政 - GR1
GR1.2 项目应用
A. 设计整合：万豪品牌与设计标准的整合目的在于打 造独树一帜的酒店，使客户享受到一个领先品牌的 一致性及品质。 1. 万豪酒店：设计标准用于规范为品牌目标客户— —每天24小时每周7天工作的成功人士打造具有 全 套服务、高质量的中型商务酒店。 除非万豪 及项目设施计划要求更改，否则万豪酒店通常包 括以下标准设施： • 约 300 间客房 • 一个提供一日三餐的餐厅 • 万豪大堂（大堂） • 930 平方米（10,000 平方英尺）的多功能/ 会议区域 • 特色餐厅（如项目设施计划要求） • 万豪酒店设计标准如用于不同项目，需报万 豪批准 2. 国际化特点：设计标准参考了国际建筑所必需 满足的特殊要求和舒适性要求。所谓“国际建 筑”，指全世界除了美国与加拿大之外其它国家 和地区的建筑，即除北美住宿经营（NALO） 之外的酒店。 3. 度假酒店：度假及休闲酒店与商务酒店的项目 特点大体相同，但度假酒店包含更多的特色和 舒适性服务。参见项目设施计划，以了解具体 要求及增加内容，包括：
C. 最新版本：在执行万豪设计标准前，请与万豪确认本版 本是最新版本，且包含最新修订信息。
GR1.4 规范及条例执行
A. 备案建筑师/工程师：项目业主及其建筑师、注册工程师 以及顾问（设计专业人员）应遵守相关法律、法规及规 范的规定。 1. 设计人员不会因上述设计标准的发布而免除保护公 共健康、安全 及公益事业的法定义务和责任，也 不会因此改变提供以下最佳设计实践的责任，如无 障碍设计、环境保护、能源节约、防风雨设计以及 安全建筑等。 2. 当法规要求与万豪设计标准及运营要求相冲突时， 万豪保留要求采用与该法规不一致的要求的权利。
设计标准 © 万豪国际酒店集团
2011年1月
| 概述
1
GR1 - 概述及项目行政
GR1.1 设计标准
A. 目的：本酒店设计标准由万豪国际酒店集团制定而成， 作为万豪酒店及度假酒店的产品设计标准。本品牌标准 文件描述了产品的基础与内涵，以及服务和产品要求， 并从品牌综述的层面规定了设计标准的应用范围。
• 简而言之，成功人士们希望无论在商旅途中还是度假过程中，酒 店都能够提供符合其品位的卓越服务。
在提供品牌服务到生活的过程中，万豪酒店及度假酒店致力于为客人 在频繁而难忘的旅程中提供三个主要客户体验。这些体验是品牌价值 的核心所在，因为从客户角度而言，它们都是最重要的需求。
• 真诚的关怀：在商务旅程中，真诚的关怀是酒店给客人带来的远 离烦扰、未知以及孤独的贴心服务。在休闲旅行中，真诚的关怀 是使客人能暂时脱离一般机械式的日常工作，转而享受当前的休 闲时光。
设计标准 © 万豪国际酒店集团
2011年1月
| 概述 5
GR1 - 概述及项目行政
e. 美国安全测试实验室（UL）公司及美国材料试 验协会（ASTM）标准
f. 美国国家标准化协会（ANSI）标准 4. 法规一体化：如万豪设计标准超出了政府法规及无障
碍要求，则以万豪设计标准为准。 5. 万豪设计标准如有任何矛盾之处，请联系万豪国际寻
B. 组织：设计标准由17个相互关联的单元组成，以便在设 计流程中落实设计要求。 1. 一般要求（GR）单元：本单元介绍适用于设计流程 的一般要求。 2. 1-16单元：介绍设计标准和一般材料要求，以便制 定最终设计及文件。 • 单元 1 - 现场/建筑外部 • 单元 2 - 公共区域 • 单元 3 - 餐饮 • 单元 4 - 娱乐设施 • 单元 5 - 零售区域 • 单元 6 - 功能区域 • 单元 7 - 客房 • 单元 8 - 行政及相关设施 • 单元 9 - 工程与维护区域 • 单元 10 - 餐饮生产设施 • 单元 11 - 洗衣及客房服务 • 单元 12 - 电梯/扶梯 • 单元 13 - 酒店支持系统 • 单元 14 - 消防/生命安全 • 单元 15 - 机械、给排水及电气 • 单元 16 - 损失预防
• 成功的感受：体验“全天候”的酒店服务，使客人时刻保持“活力”； 每周7天、每天24小时的全天候服务，多样的功能性空间以及现 代化的舒适体验，能让客人倍受重视、倍感成就。
• 精力的恢复：使客人提升补充精力，并排解压力，因为客人知 道，无论是在商旅途中，还是在与家人、朋友共度休闲时光的过 程中，他们都必须保持最佳状态。
D. 损失预防审查–概述：<16> 损失预防（LP）审查项目提供 具体的风险评估产生的功能要求集成功能需求与单元<16> 的最低要求, 制成综合性工程设计。从而可合理地转移或 消除与位置、设计及设施相关的风险因素。 1. 万豪管理项目的损失预防（LP）风险及安全评估由损 失预防技术服务部负责实施/监管。当项目不符合万豪 国际全球安全与防护审查流程要求时，应报送万豪审 批。 2. 特许经营性质：万豪国际不管理的特许经营公司的业 务。该专营权确定最有效的方法来制定适当的措施，并 选择系统，配合特许经营。单元<16>只为指导，以协助 特许经营管理，发展的，如人事，人员编制，技术，业 务政策和行动的经验，特许经营公司的独特方法为基础 的适当的措施目的。
单元
GR
一般要求
GR1 - 概述及项目行政 GR2 - 标识及图案 GR3 - 材料及产品标准 GR4 - 家具、固定装置及设备
万豪国际酒店及度假酒店
酒店设计标准
2011年1月
单元
GR1
概述及项目行政
万豪国际酒店及度假酒店
酒店设计标准
2011年1月
GR1 - 概述及项目行政
目录
GR1.1 GR1.2 GR1.3 GR1.4 GR1.5 GR1.6 GR1.7 GR1.8 GR1.9 GR1.10 GR1.11 GR1.12
编制说明 • 整套系列总计17个单元，本单元为其中的一部分。 • 使用本单元内容时必须参照其它单元的信息。 • 参考编号 <XX> 指需要参照的、包含相关信息的分单元编号。
万豪国际酒店集团专有机密资料 本设计标准所包含的内容为万豪国际酒店集团的专有机密资料。 未经万豪授权代表的明确许可，任何人不得复制、公开、传播 或使用本文件内容。
2011年1月
| 概述
3
GR1 - 概述及项目行政
1. 如必须共享上述设施，则应建议替换设施，确保酒店运 营和入口安全，并报送万豪审批。
2. 娱乐休闲室，与酒店项目无关的一般零售、服务性零售 及娱乐设施，只有获得万豪审批通过后方可有限地列入 酒店项目中。
3. 万豪未审批或不直接管理的设施及服务应与酒店设施相 互分离、独立。因此，上述设施及服务场所不得位于万 豪酒店或度假酒店内，或邻近或相连。
万豪国际酒店集团版权所有。非公开发行资料。保留所有权利。
B 概述 |
2011年1月
设计标准 © 万豪国际酒店集团
万豪国际酒店集团
概述及项目行政 - GR1
品牌综述
授意服务 - 万豪酒店及度假酒店（MHR）是一个酒店品牌，目标是 为每天24小时每周7天工作及成功人士设立，致力于为他们提供一处 充满进取精神与多种机会的地方。
设计标准 项目应用 解释 规范及条例执行 无障碍设计 绿色及环保设计 标准概要及设施计划 设计流程 室内设计 项目审批时间表 造价表 定义、首字母缩写词及缩略语
万豪国际酒店集团
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修订日期：2011年1月
替代2010年1月版及之前所有版本。
每页页面边缘的竖线表示文本内容 经过修订或修改。
B. 符合无障碍标准：万豪无障碍标准要求至少应符合酒店 所在国家的无障碍规范，并符合采用通行美国标准的以 下规范：
1. 酒店入口：提供一条残疾人通道，方便进入酒店以及到 达酒店客人使用的所有区域。
2. 服务：为残疾客人提供与其他客人同样的服务。 3. 公共厕所：所有公共区域内的洗手间应配备残疾人专用
每天24小时每周7天工作的人士希望在工作旅途或会议中充分享受人 性化的服务。他们找寻的酒店能协助其达到最好的表现——一个能体 会他们获得成功喜悦的、并知道如何服务到位的合作伙伴。
• 对于每次休闲游，成功人士投入了同样的热情和活力。他们思维 活跃，并不断追求更多收获。在他们眼中，休闲时光是实现自我 充电以及与亲友联络感情的最佳机遇。因此，他们选择能充分重 视其休闲计划的酒店。
（ADA）规定相冲突，或两者均未对相关问题做出规 范，请咨询万豪，以制定符合客人期望的计划和节目。
万豪国际酒店集团
6 概பைடு நூலகம் |
2011年1月
设计标准 © 万豪国际酒店集团
万豪国际酒店集团
概述及项目行政 - GR1
2. 美国残疾人法案（ADA）资料：美国残疾人法案 （ADA）法案资料可向美国司法部免费索取，也可 拨 打 美 国 残 疾 人 法 案 （ ADA ） 热 线 电 话 【 1-800514-0301（语音）或 1-800-514-0383（聋人专用 线）】订购印刷资料（每天24小时的自动语音及美 国残疾人法（ADA） 印刷资料订购服务）。 a. 除 了 一 般 字 体 印 刷 资 料 ， 美 国 残 疾 人 法 案 （ADA）法案还发布有大字体印刷版、录音磁 带、盲文版以及电脑磁盘板。 b. 通过24小时服务的自动传真系统可订购大多数版 本的资料。订购时，请遵循传真的语音指南。 c. 美 国 残 疾 人 法 案 （ ADA ） 网 站 ： /crt/ada/ada- hom1.htm d. 美 国 残 疾 人 法 案 （ ADA ） 邮 寄 地 址 ： U.S. Department of Justice, 950 Pennsylvania Avenue, NW Civil Rights Division, Disability Rights Section – NY AVE, Washington, D.C. 20530. USA