Business oral English unit 1

II. Test your communication skills
Questions: 1. I often try to put myself in the speaker’s shoes 2. I feel comfortable when I speak, even if others disagree with me 3. I can comfortably talk about my feeling in front of the public 4. I know how to ask for an additional explanation if I do not understand 5. I think it is not good to interrupt the speaker
II. Test your communication skills
Questions:
6. I can detect the mood of the listeners while speaking 7. I do not jump to conclusions 8. I can confront someone who is against me 9. I can voice my disagreement with others 10. The audience usually can understand what I say
Tips: ----Be aware of your own body and facial language ----Don’t gossip ----Cultivate a wide range of topics ----Have a sense of humor ----Don’t interrupt ----Be enthusiastic and upbeat ----Be flexible in your point of view
a. Be an active listenerb. Clarify a point if it is not clearly understood c. Give your listener undivided attention d. Be able to deal with delicate or sensitive topics
No universal rules: the range of acceptable topics depend on “ where you are, who you are with and your relationship with people”
IV Act it out
Task 1 making conversations Task 2 Giving a descriptive speech Task 3 Improve pronunciation
V Self –evaluation
G=Very good F=Fairly N=No Discussion skills ( on Pair work) 1. Contributes ideas 2. Asks questions 3. Language Speech 1. Content 2. Language 3. Delivery
Language focus
I’ve been looking forward to meeting you It’s a great pleasure to have you here with us You must be our long expected guest, XXX I’m delighted to make your acquaintance
Task 2 Giving a descriptive speech
Describe somebody in the classroom (2 minutes preparation) to your partner and let him/her guess who that is.
Task 3 Improve your Pronunciation
Unit 1
Improving Oral Communication Skills
Aim: To be a good conversationalist Methods: Pair work, Situation practice Speech &Classroom activity Key points&Difficult points: Ways of starting , keeping &ending a conversation
1.To be a good conversationalist 2.What characterize a good communicator? 3.Safe and unsafe topics of conversation
1.To be a good conversationalist
How to start a conversation-----Use a icebreaker(positive words) : A compliment, news event ; ----Being sincere , respectful ---- Show interest
Language focus
It’s a great pleasure to have such an enthusiastic group to participate in our project. We appreciate very much that you have come to visit our city in spite of the long and tiring journey We have a tight schedule for your short visit. I hope you don’t mind I’m sure our business dealings will develop productively
Practice: A Tongue twister
She sells seashells on the seashore, The shells she sells are seashells , I’m sure, For if she sells seashells on the seashore, Then I’m sure she sells seashos
Scene---that you’re at the scene of a party and need to talk with people whom you don’t know well.
Process— The whole class stand up and move around the classroom. Using an icebreaker to start a talk with a person near you; Then use the elaboration technique to try to keep the conversation going.
How to keep it going
---Ask questions that don’t require just a yes or no answer;. ---Keep asking questions based on the last thing a person says(elaboration technique: who, what, when, where and why); ----Use description to make your conversation vivid .Go into detail.
How to end a conversation ---- Use signals: breaking eye contact, transitional words, -----Be polite and honest to say goodbye; -----Handshake
2.What characterize a good communicator?
CLASS PROCESS
Homework check Situational practice Read and talk Act it out Self-evaluation
I. Warm-up
1.Situational Practice nguage focus
Situational Practice
Build up a dialogue with your partner based on the following situation
Situational Practice
You are Assistant Manager of Hope Computer Corp. Ltd. You are asked to got to the airport to meet an important customer of your company, Mr. Darren Miller from the Silicon Valley, California, the U.S. You have never met this Miller before, and now you’re at the airport waiting for him with a sign board. When you meet each other, you identify yourself, greet him and start an informal talk about his flight, about the weather in Beijing; give a brief introduction to Beijing and Draft an itinerary for him