亚马逊运营订单跟进的14个英文模板

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外贸发货后订单跟进邮件模板

发货前两周告知客户预计发货时间，同时通知客户支付余款Dear John,Your order is expected to be ready for shipment around 20th Oct.Please kindly check and make the balance payment with the below details:Total $39,860.00Paid $3,200Balance $36,660.00Looking forward to hearing from you soon.Sincerely,Lily订舱后反馈订舱情况，告知客户预计装柜日期和ETD（预计开船日期）Dear John,We have booked the shipment today, the goods will be loaded into container in our factory on 21th oct, the shipment date has been scheduled on 25th Oct.I will send you the loading photos after the loading in factory, and will keep you updated about the shipment.Sincerely,Lily装柜当天发装柜照片给客户Dear John,The goods have been loaded into container today in our factory. Attached please find the loading photos.I will send you the shipping documents in my next mail.Sincerely,Lily装柜当天发议付单付草本给客户，并让其确认内容Dear John,Enclosed please find the draft copy of the shipping documents, please check and let me know if they are ok.Waiting for your information.Sincerely,Lily由于天气原因，预定船期被船公司推迟了Dear John,Due to the bad weather in the seaport, the shipment of [Invoice number] has been postponed to 19th July by the shipping company.Please kindly note this, and we will keep you updated about the shipment.Sincerely,Lily开船当天告知客户实际开船日期和预计到达日期（ETA)，以及清关单据预计寄送日期Dear John,The shipment has been made on 28th October, and the ETA is 25th November.We are working on the shipping documents now, and they are expected to be sent to you on 2nd November.Sincerely,Lily清关文件寄出后告知客户快递单号和跟踪链接Dear John,The shipping documents has been sent to you by DHL today. You can track it with the waybill number [12345678] at ... Have a nice day!Sincerely,Lily网上跟踪单据是否签收，并和客户确认Dear John,Today I have tracked the shipping documents on DHL website and found that they have been signed by “Donald Trump”. Have you receive it?In case you have any questions, please let me know.Sincerely,Lily货物到港前一周，告知客户货物预计到港时间，提醒客户安排清关提货Dear John,How are you?The shipment are expected to arrive Hamburg port on 28th November(next monday), please kindly pay attention to its arrival and arrange the custom clearance.In case you have any questions, please feel free to let me know.Sincerely,Lily货物到港两周后，询问客户是否提到货，货物有无问题Dear John,Have you received the goods?If you have any questions or problem with this shipment, please feel free to let us know.Sincerely,Lily。

外贸订单付款跟进邮件模板

客户收到形式发票说会安排支付定金，同时让报海运费Dear John,Thanks a lot for your efficient work.If possible, please kindly send us the bank slip once the deposit is made, so that we will be able to track the payment with our bank.As for the freight cost from China port to Hamburg, I will check it for you tomorrow morning immediately when we get back to office, because it is evening now here in China.Have a good day!Sincerely,Lily几天过后仍未收到客户订金，和客户沟通情况并报海运费Dear John,How are you today?Please let me know whether you have made the deposit or not, so that we will be able to prepare the raw material in advance and start the production immediately after receiving the deposit.We have checked the freight cost with our shipping agent this morning, currently the freight cost from China port to Hamburg is USD1,200/20′GPLooking forward to hearing from you soon.Sincerely,Lily客户说定金已付，并发来付款水单（凭证）Dear John,Thanks a lot for sending us the bank slip, we will check with our bank and let you know immediately once we receive it.Have a nice day!Sincerely,Lily通知预付款（定金）已收到，并询问相关装运信息Dear John,How are you today!Deposit received, thanks. We are arranging the production now, and will keep you updated about the progress.By the way, please let us know the below information for arranging the shipment later on.1.Please let us know the name and contact information of both the Consignee and Notify party, these information will be shown on B/L.2.We will send Commercial Invoice, Packing List and B/L to you, what other documents do you need us to provide?3.Please let us know your receipt address for the shipping documents.Looking forward to hearing from you soon. Sincerely,Lily。

跨境电商订单跟进邮件模板

跨境电商订单跟进邮件模板好的沟通能减少很多与买家之间不必要的纠纷，我们需要很好的利用我们的沟通方式，结合我们客观的优质产品和服务，大力提升交易量以及买家的回头率。

以上模板仅供参考，请结合具体订单和情况进行修改使用。

1.未付款订单的催款模板（请根据您产品自身特点对描述内容进行修改）Dear ***We have got your order of ***.But it seemsthat the order is still there’s anything I can help with the price,size,etc.,please feel free to contact the payment is confirm the payment is confirmed,I will process the order and ship it out as soon as !2.查看到买家付款完成的订单后，给买家发送订单确认邮件并且告知预计发货时间Hi,***？Thank you for your payment for orders ***.We will be dispatching these items within the next 3 you have any questions or problems,contact us directly for help.3.填写了发货通知后告知买家当前状况，（订单号、发货单号、运输方式和发货日期）Hello,***We are happy to tell you we have dispatched your order!You can tracking number:***You can also track the delivery of your order yourself here:***It usually takes about 30 days for your order arrive,but as this is the shopping season,the logistics companies are very busy and some orders may take slightly longer to arrive.If you have any questions or problems,contact us directly for help.4.超过5 天还未更新物流信息，让买家再等待Dear ***,As we all know,it’s the busiest part of the shopping season and the logistics companies are running at maximum capacity.Your delivery information has not been updated yet,but don’t worry-we will let you know as soon as an update is available.Thank you for your patience!5.货物退回，换物流方式重新给买家发货，并延长收货时间Hello,***Due to the overwhelming demand for logistics this shopping season,the original dispatch has failed.Don ’t worry! We have already dispatched your order with a different logistics company. You can track the new delivery of your order here: We have also extended the time period for you to confirm delivery.If you have any questions or problems, contact us directly for help.6.长时间在途，确认是否收到货物，减少买家未收到的担忧Hello, xxx,If you haven’t received your order yet, please don’t worry. We just checked the tracking information and it’s on its way!Don’t worry about your money or your purchase either –if you do not receive your package, we will resend your order, oryou can apply for a full refund.If you have any questions or problems, contact us directly for help.7.距离确认收货超时还有1 周，依然未妥投，告知买家物流的大致情况，并且告知买家会给他延长收货时间，请买家不要提交纠纷。

亚马逊14条领导力原则英文

亚马逊14条领导力原则英文1. Customer Obsession 客户至上"We start with the customer and work backwards. We work to earn and keep customer trust. Although leaders pay attention to competitors, they obsess over customers."2. Ownership 责任"Leaders act on behalf of the entire company. They think long term and don’t sacrifice long-term value for short-term results. They act on behalf of the entire company."3. Invent and Simplify 创新与简化"Leaders expect and require innovation and invention from their teams and always find ways to simplify. They are externally aware, look for new ideas from everywhere, and are not limited by “not invented here.” As we do new things, we accept that we may be misunderstood for long periods of time."4. Are Right, A Lot 经常正确"They have strong judgment and good instincts. They seek diverse perspectives and work to disconfirm their beliefs."5. Learn and Be Curious 学习与好奇"Leaders are never done learning and always seek to improve themselves. They are curious about new possibilities and act to explore them."6. Hire and Develop the Best 雇佣与培养卓越人才"Leaders hire and develop the best. They raise the performance bar with every hire and promotion. They recognize exceptional talent, and willingly move them throughout the organization. Leaders develop leaders and take seriously their role in coaching others."7. Insist on the Highest Standards 要求最高标准"Leaders continually raise the bar and drive their teams to deliver quality products, services, and processes. Leaders ensure that defects do not get sent down the line and that problems are fixed so they stay fixed."8. Think Big 思考更远"They create and communicate a bold direction that inspires results. They think differently and look around corners for ways to serve customers."9. Bias for Action 迅速采取行动"Speed matters in business. Many decisions and actions are reversible and do not need extensive study. We value calculated risk-taking."10. Frugality 节俭"Accomplish more with less. Constraints breed resourcefulness, self-sufficiency, and invention. There are no extra points for growing headcount, budget size, or fixed expense."11. Earn Trust 赢得信任"Leaders listen attentively, speak candidly, and treat others respectfully. They are vocally self-critical, even when doing so is awkward or embarrassing."12. Dive Deep 深入了解"Leaders operate at all levels, stay connected to the details, audit frequently, and are skeptical when metrics and anecdote differ. No task is beneath them."13. Have Backbone; Disagree and Commit 有骨气，不同意就执行"Leaders respectfully challenge decisions when they disagree, even when doing so is uncomfortable or exhausting. Leaders do not compromise for the sake of social cohesion. Once a decision is determined, they commit wholly."14. Deliver Results 交付结果"They focus on the key inputs and deliver them with the right quality and in a timely fashion. Despite setbacks, they rise to the occasion and never settle."。

外贸订单跟进常用模板

1．询问客户对报价的看法Dearxxx,Hope everything goes well with you！Have you kindly checked my offer? Hope they are workable for your market! It is regret that I haven't received any information from your side. May I have your idea about our offer? We will try to satisfy you upon receipt of your reply.If there is anything we can do for you, we shall be more than pleased to do so.Hope we can build good cooperation with you and your company.Bestregards二．追问客户的评价，求回复DearxxHow are you recently?Several days no news from you have you got my enquiry for xxxx? Fully understand thatyou are too busy to reply us. But we are still await for your comments. We needyour feedback to go ahead. Thank you in advance.Many thanks and best regards.三．本着小强精神，保证客户收到了报价，重发报价Hello,xxx,Wish you have a nice day!May I ask whether you have received my quotation? Now I am sending it again, if you have any other ideas. Please feel free to contact me. We will do much better if you can give anyadvices to us.Waiting for your favorable reply soon!Bestwishes四：利用报价的有效期给客户一点压力Hello,xxx,Hope everything goes well! It’s Judy.We are in receipt of your inquiry dated on xxx and quote you as follow: XXXXXXX .pls kindly check whether price is workable ? Becasue price will be invalid on xxxx.Wish we will promote business.Bestregards.五：最后一次寻求客户对所询价产品的意见，附上产品目录表Good day! My friends, Judy again.My quotation of xxx you might have received and considered. Could you kindly advise your comments at your earliest convenience?Enclosed is the E-catalog of Kington, please kindly check! If there is any item you are in need of, please contact me! I’ll be more than pleasure to offer the information you want. Thanks…I am of service at any time!BR六：待客户在目录表中发现适合他们市场的产品Hello,my friends,Have u received and checked the E-catalog send in my last email? Hope they are workable for your market! If you find some product really attractive to you, please feel free to contact us. We are more than pleasure to offer you with more information that you want.If you want to estimate the products show, yes, sample can be sent for your reference!We hope can establish a good business relationship with you in the near future.Bestregards七：时不时的问下是否有新的询盘或者订单Dear xxI hope you are doing good.Have you got any new orders ? pls keep me posted if yes, i will send you our updated price for your review.Best regards.八：对于较大的客户我们也可以主动提出提供免费样品哟Dear xxx,Free sample can be sent for yourreference if you need. How's your opinion?As our serveral communication, Ihope that we can build a cooperation between us. Waiting for your reply.Best wishes九：最后的绝招Dearxxx,I have sent you email many times before but have not received any reply from you so I am guessing the emails have not reached you.Could you please drop me a short note if you receive this message and also please tell me if you have any interest in our products? I don’t want to keep bothering you if you don’t haveany interestBestregards十：新产品上市就是很厉害的时候了哦DearxxxGood morning !It is glad to inform you that we have lanched xxx ,which with xxxx优势特点 such as perfect design, low noise, light weightxxxx.Attached with xx and xx for your reference and pls have a try in your market if possible.Bestregards.xxxx十一：告知客户价格表的调整Dearxxx,How are you? Long time no contact and hope everything goes weill with you.Our products and quotation had updated .Would u pls check our new quotation with new items in attachments ?If have any questions,pls contact me freely.Bestregards.十二：看看可不可以转换订单吧Hello,xxx,Now I am writing for keeping in touch with you for further business.If any new inquiry, welcome here and I will try my best to satisfy you well with competitive prices as per your request. By the way, how about your order (or business) with item ***? If still pending I would like to offer our latest prices to promote an opportunity to cooperate with each other. Thanks and best regards, Kevin可选邮件：1.客户过节，送祝福DearxxxxHappy xxx and we wish you, your family, company enjoy your holidays.As for xxx, if you need any info,pls contact me at any time. We will try our best to satisfied with your requirements.May god bless you and have a nice day.2.给客户发送一封关心的信，提醒客户注意休息，身体健康Deerxxx,Goodday!Happy the coming new year! I know that you will be much busy than before. But, please renmenber to keep enough rest! As all of us know, healthy is the most inportant in your life.Bestregards3.如果我方过节的话DearXXXXSorry for re-troubling you.pls find my pervious email below. Could you kindly check by return today. Because we will on holiday from xx to xx and my email access may be limited.Thank you in advance.Bestregards.2．问客户有没有收到邮件Dear XXX,Your goods have been finished, Kindly see attached images to check!(附几张大货图，很有说服力）please make payment of balance asapso that we can deliver them soon!直截了当。

18封最全亚马逊站内信邮件模板

1.亚马逊卖家发货到达时间邮件模板Dear ___,Thank you so much for your great support on us.Usually it takes about 7-12 days for the item to reach you.Any question, feel free to contact us and we will reach you at the soonest.Best regards2. 回复买家询问物流情况的邮件模板Dear ___,Thanks for your message. Hope you are great.Sorry for disturbing you, we tracked your shipping. The package is now on the way to your place(it is now reaching your local post office).International shipping information may not update so prompt, usually it takes around 7-15 days for shipping. Could you please keep your patience and wait for a few more days? We will keep tracking for you, any news we will inform you asap.Your understanding will be highly appreciated.Best regards3.先填单,漏发货后，向客人解释的邮件模板Dear ___,Thank you so much for your great support and sorry for keeping you waiting.We checked the tracking information found there is no update information as you said.We will contact the post office to find out the problem.We wonder would you still want the item, if yes, inform us the size and we will resend you asap. If not, we will make you the full refund.Waiting for your reply.Any inconvenience hope your kind understanding.Best regards4. 产品发货后，客户提出要换货的回信邮件模板Dear ___,Thanks for contact with us.Sorry to tell you that the item have been dispatched, and we can't change it for you now .We knew you receive it and it is not suitable for you.To express our apologize, we provide few suggestion following by:1.We will arrange a suitable replacement for you for free2.We can refund full price for you.Which one do you prefer?Sorry for all inconvenience it led to.Looking forward to your reply.Sincerely,5. 亚马逊卖家邀feedback的邮件模板Dear----Thank you for your purchase! Order id_______________.I am writing to concern whether you have receive your item.Are you satisfied with our product and service.If you have any question with your order,please contact with us.We would try our best to solve it.If you are satisfied with our services, would you please give us a honor to share your feeling on the following link:Thanks in advance. We will really appreciate with it.Have a nice day!Best regards6. 买家要求退货，卖家回信邮件模板(自发货)Dear----Thank you for contacting us regarding your inquiry.We found your return request. Could I know the reason why you want to refund?Are there any issues of our product?If yes, could you sent the photo of the issues thus we can help you better and submit to QC.Will it be possible to give new one as a compensation?Or how about we make you a partial refund as a way to make up for this?Looking forward to your reply soon.Best regards7. 亚马逊客户退货的询问原因邮件模板Dear ---Thank you so much for your great support on us.So sorry for the inconvenience it caused.Could I know the reason why you return the item?Are there any issues of our product?If yes, could you sent the photo of the issues thus we can help you better and submit to QC.Waiting for your reply.Best regards8. 客户询问货物的tracking number的回信邮件模板Dear————,Thank you for contacting us regarding your inquiry.Orders are shipped within two days after they are placed. Usually, we are able to ship orders the next day. Weekend orders are shipped on the following Monday. Please allow 3-7 business days after shipment for delivery. You will receive a shipping confirmation email from Amazon when the shipping information has been uploaded.Your patience and understanding are greatly appreciated. If you have any other questions or concerns, feel free to contact us.Best regards9.索取Review模板Dear————,My name is X and I am the owner of [Your Amazon Store Name]. I want to personally thank you for being one of our customers!I noticed that your order was delivered recently. Product Ordered: XYour order: https:///gp/your ... ID%3D[insert customer's order # inside these brackets and delete brackets]I hope that you've had a chance to try the product. I want to make sure that you are 100% happy. If you have any issues, please reply to this email so I can make it right! (In fact, I love to hear from people who are enjoying my products, so I'd like to hear from you even if everything has gone smoothly!)If you are not satisfied with the product, please give us a chance to make it right! Respond to this email, and I will do whatever it takes to make you happy.We'd be honored to get your honest experience and suggestion of the product!https:///review/ ... es%23Thank you again for ordering from [Your Amazon Store Name]. We truly appreciate your business. We LOVE our customers and we will always be here if you need us.Wishing you the best,10.亚马逊的商品被跟卖，发警告信的邮件模板Dear “ B ”,It has come to our attention that “ B ”is using the " A " trademark without license or prior written authorization from " A "." A " holds federal trademark registrations in the United States. So “ B ”listings violate " A " trademark and intellectual property rights. You are also in breach of Amazon’s Participation Agreement.Therefore, we demand that you immediately remove all listings on in which “ B ”utilizes our trademarks and images protected by copyright.“ B ”currently has at least one listing on for products that utilize“A’s”trademarks and/or copyrights without authorization. See the following ASIN: B001234567 (写自己的ASIN)" A " is the only entity authorized to provide authorization to sell its products on . Your listing constitutes a violation of " A's " trademark rights, copyrights, and Amazon’s Participation Agreement.“ B ”'s infringing listings must be removed immediately to prevent damage to " A " brand and lost sales.While " A " has many options available under this state. But we would prefer to resolve this matter amicably. Please confirm to us in writing within 24 hours, that you have:(1) Removed all of " A’s " trademarks and copyright material from your listings and any other website or public display you operate;(2) Removed all of " A’s " listings of products it claims to be associated with " A’s ", including but not limited to the ASINs listed aboveFailure to take action within 24 hours will force us to report this serious violation to the Amazon seller performance team. This is licensed products to as well, Amazon seller performance team will take such violations very seriously, possibly resulting in removal of your selling privileges on .Thank you for your attention to this matter. Please contact us if you have any questions.Legal on behalf of " A "11.邀请顾客成为老客户群邮件Dear_______,Thanks for your kindly support for 店铺名.To express our g rateful, we want to invite you join in our “VIP team(自己取名)”Our VIP team member(自己取名)can experience our new product in advance and enjoy discount .Just contact us with order ID by contacting our email on attachment.(把邮箱放在附件上)We are waiting for your email.Have a good time.Best regards,12.买家不知道如何使用产品的回信邮件模板Dear————,Thank you for contacting us regarding your inquiry.We are really grateful with your question Thus we can realize our shortage of product listing.We will update our listing to perfect our product information.There is the latest instruction of our product .Please check the attachment for your reference.If you still have any question, please be free to contact with us.We will do our best to help you ASAP.Best regards,13.给买家补发自发货售后件的通知模板Dear————,Hope you are fine and doing well.We have already arrange the replacement to you for your reference.(产品具体参数)The tracking number is _______________, please click the attachment to get more detail .It will take 7-10 day to arrive your city because of the long distance.Thanks for your kindly understanding and support.If you still have any question, please be free to contact with us.We will do our best to help you ASAP.Best regards,14.差评跟进邮件(进度一)Dear————,How are you recently? Hope you and your family are good.We found your review for (产品).We are really sorry for the inconvenience it causedTo express our apologize, we provide few suggestion following by:1.We will arrange a suitable replacement for you for free2.We will provide a claim code for you.3.Or refund allWhich one do you prefer?Looking forward to your reply soon.Best regards,15.差评跟进邮件(进度二)Dear————Hope you have a great time.I am writing to concern whether you have receive the replacement.If you still have any question with your order, please contact with us.We would try our best to solve it.If you are satisfied with our services, could you do me a big favor to upgrade the r eivew? The following link:————————————————————————————It is really important for me.We will really appreciate for it.Sincerely,16.客户订购多个产品，卖家发邮件确认产品订单Dear ——，Thank you so much for your great support on us.We have received your order of “XXXXXX”.We will work on your order asap, we just want to confirm the amount of the compass, did you order 10（数量）pcs?产品参数——————————————————If nothing is wrong, we will ship them asap.Seller’s name17.卖家发错地址Dear____，Thank you so much for your great support on us.What a big mistake we made!Sorry, but will you still want the items? If yes, we will resend you immediately and make you a partial refund , if not, we will make you the full refund.Waiting for your reply and hope your kind understanding.Best RegardsSeller’s name18.客户因订购的商品大小不合适导致退货Dear——，Thanks so much for your great support on 店铺名.So sorry for the inconvenience that the swimming suit（产品名）did not fit you.Will it be possible to give others as a gift? Or how about we make you a partial refund as a way to make up for this?Just suggestion, if you insist on returning it back, we will go to the further step.Waiting for your reply.。

14种亚马逊英文邮件回信

1、亚马逊客户购买多种产品发邮件确认产品订单邮件模板Dear ---Thank you so much for your great support on us.We have received your order of "把订单复制进去".We will work on your order asap, we just want to confirm the amount of the compass, did you order 10 pcs?If nothing is wrong, we will ship them asap.Best regards2、亚马逊客户因购买的商品大小不合适导致退货的邮件模板Dear ---Thank you so much for your great support on us.So sorry for the inconvenience that the swimming suit did not fit you.Will it be possible to give others as a gift? Or how about we make you a partial refund as a way to make up for this?Just suggestion, if you insist on returning it back, we will go to the further step. Waiting for your reply.Best regards3、亚马逊卖家发错地址邮件模板Dear ---Thank you so much for your great support on us.What a big mistake we made!Sorry, but will you still want the items? If yes, we will resend you immediately, if not, we will make you the full refund.Waiting for your reply and hope your kind understanding.Best regards4、亚马逊卖家发货到达时间邮件模板Dear----Thank you so much for your great support on us.Usually it takes about 7-12 days for the item to reach you.Any question, feel free to contact us and we will reach you at the soonest.Best regards5、亚马逊卖家发货发货后要求买家写反馈的邮件模板Dear----Thank you very much for your order!We have shipped the goods and it will arrive at your side soon. Hope you like it! And we are looking forward to your feedback.Have a nice day!Best regards6、亚马逊漏发货没有发货缺点击发货后客人需要运单的邮件模板Thank you so much for your great support and sorry for keeping you waiting.We checked the tracking information found there is no update information as you said.We will contact the post office to find out the problem.We wonder would you still want the item, if yes, inform us the size and we will resend you asap, if not, we will make you the refund.Waiting for your reply.Any inconvenience hope your kind understanding.Best regards7、亚马逊的商品被跟卖，发警告信的邮件模板。

史上最全订单跟进英文模板

1.未付款订单Dear ***We have got your order of ***. But it seems that the order is still unpaid. If there’s anything we can help with you, just feel free to contact us. After the payment is confirmed, we will process the order and ship it out as soon as possibleHello,***We are happy to tell you we have dispatched your order! You can tracking number:***You can also track the delivery of your order yourself here:www.***.comIt usually takes about 30 days for your order arrive,but as this is the shopping season,the logistics companies are very busy and some orders may take slightly longer to arrive.If you have any questions or problems,contact us directly for help.4.超过5天还未更新物流信息，让买家再等待Dear ***,As we all know,it’s the busiest part of the shopping season and the logistics companies are running at maximum capacity.Your delivery information has not been updated yet,but don’t worry-we will let you know as soon as an update is available.Thank you for your patience!5.货物退回，换物流方式重新给买家发货，并延长收货时间Hello,***Due to the overwhelming demand for logistics this shopping season,the original dispatch has failed.Don’t worry! We have already dispatched your order with a different logistics company. You can track the new delivery of your order here:We have also extended the time period for you to confirm delivery.If you have any questions or problems, contact us directly for help.6.长时间在途，确认是否收到货物，减少买家未收到的担忧Hello, xxx,If you haven’t received your order yet, please don’t worry. We just checked the tracking information and it’s on its way!Don’t worry about your money or your purchase either –if you do not receive your package, we will resend your order, oryou can apply for a full refund.If you have any questions or problems, contact us directly for help.7.距离确认收货超时还有1周，依然未妥投，告知买家物流的大致情况，并且告知买家会给他延长收货时间，请买家不要提交纠纷Hello, xxx,We have checked the tracking information and found your package is still in transit. This is due to the overwhelming demand for logistics this shopping season.We have also extended the time period for you to confirm delivery.If you have any questions or problems, please contact us directly for assistance, rather than submitting a refund request. We aim to solve all problems as quickly as possible!Thanks!8.客户投诉产品质量有问题(表示歉意，并愿意配合解决问题，承诺下次购买能给予折扣)，请根据订单实际情况进行更改。

史上订单跟进英文模板

史上订单跟进英文模板史上订单跟进英文模板e have gt yur rderf ***. But it seems that the rder is still unpaid. If there’s anything e can help ith yu, just feel free t cntact us. After the payment is cnfirmed, e ill prcess the rder and ship it ut as sn as pssible I am very srry t hear abut that. Since I did carefully check the rder and the package t make sure everything as in gd cnditin? Befre shipping it ut, I suppse that the damage might have happened during the transprtatin.But I’m still very srry fr the incnvenience this has brught yu. I guarantee that I ill give yu mre discunts t make this up next time yu buy frm us. Thanks fr yur understanding.e are very srry that item yu rdered is utf stck at the mment.I illcntact the factry t see hen it ill be available again. I uld like tremend sme ther items f similar styles. Hpe yu like them t. Yu canclick n the flling link t check them ut XXXXXX. If there’s anything I canhelp ith, please feel free t cntact us. Thanks!10.折扣产品推荐【史上订单跟进英文模板_关于税收的英语_索赔,Claim】 Dear xxx, Thanks fr yur message. ell, if yu buy bth f the XXXX items, e can ffer yu a XXX % discunt. nce e cnfirm yur payment, e ill ship ut the items fr yu in time. Thank yu fr taking interests in ur item. I’m afraid e can’t ffer yu that l price yu bargained as the price e ffer has been carefully calculated andur prfit margin is already very limited. Hever, e can ffer yu a XXX %discunt if yu purchase mre than XXXXpieces in ne rder. If yu have anyfurther questins, please let me kn. Thanks! As Christmas/Ne year/…… is ing, e fund XXXXXXXXXX has a large ptential market. Many custmers are buying them fr resale n eBay r in their retail stres because f its high prfit margin.e have a large stckf XXXXXXXX.Please click the flling link tcheck them ut XXXXXXXXXX. If yu rder mre than 10 pieces in ne rder, yu can enjy a hlesale price f XXX. Thanks. e have checked the tracking infrmatin and fund yur package has n arrived at yur cuntry’s custms agency. If yur package experiences any delays at custms, please cntact them t reslve any prblems. The tracking infrmatin shs that yu have received yur rder! Please make sure yur items have arrived in gd cnditin and then cnfirm satis factry delivery. If yu are satisfied ith yur purchase and ur service, e ill greatly appreciate it if yu give us a five-star feedback and leave psitive ments n yur experience ith us! If yu have any questins r prblems, please cntact us directly fr assistance, rather than submitting a refund request. e aim t slve all prblems as quickly as pssible! 好的沟通能减少很多与买家之间不必要的纠纷，我们需要很好的利用我们的沟通方式，结合我们客观的优质产品和服务，大力提升交易量以及买家的回头率。

亚马逊运营订单跟进的14个英文模板

亚马逊运营订单跟进的14个英文模板1.未付款订单的催款模板。

（请根据您产品自身特点对描述内容进行修改）Dear xxxWe have got your order of XXXXXX。

But it seemsthat the order is still unpaid. If there’s anything I can help with the price,size, etc., please feel free to contact me. After the payment is confirmed, Iwill process the order and ship it out as soon as possible. Thanks!2.查看到买家付款完成的订单后，给买家发送订单确认邮件并且告知预计发货时间。

Hi, xxx,Thank you for your payment for orders xxxxxxx. We will be dispatching these itemswithin the next 3 days. If you have any questions or problems, contact usdirectly for help.3.填写了发货通知后告知买家当前状况，（订单号、发货单号、运输方式和发货日期）。

Hello, xxx,We are happy to tell you we have dispatched your order! You can track itsprogress with the following tracking number: xxxxxxYou can also track the delivery of your order yourself here:.It usually takes about 30 days for your order arrive, but as this is theshopping season, the logistics companies are very busy and some orders may takeslightly longer to arrive.If you have any questions or problems, contact us directly for help.4.超过5天还未更新物流信息，让买家再等待。

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亚马逊运营订单跟进的14个英文模板1.未付款订单的催款模板。

（请根据您产品自身特点对描述内容进行修改）Dear xxxWe have got your order of XXXXXX。

Dear xxx,As we all know, it’s the busiest part of the shopping season and the logisticscompanies are running at maximum capacity.Your delivery information has not been updated yet, but don’t worry- we will let you know as soon as an update is available.Thank you for your patience!5.货物退回，换物流方式重新给买家发货，并延长收货时间。

Hello, xxx,Due to the overwhelming demand for logistics this shopping season, the originaldispatch has failed.Don’t worry! We have already dispatched your orderwith a different logistics company. You can track the new delivery of yourorder here:.We have also extended the time period for you to confirm delivery.If you have any questions or problems, contact us directly for help.6.长时间在途，确认是否收到货物，减少买家未收到的担忧。

Hello, xxx,If you haven’t received your order yet, please don’t worry. We just checked the tracking information and it’s on its way!Don’t worry about your money or your purchase either –if you do not receive your package, we will resend your order, oryou can apply for a full refund.If you have any questions or problems, contact us directly for help.7.距离确认收货超时还有1周，依然未妥投，告知买家物流的大致情况，并且告知买家会给他延长收货时间，请买家不要提交纠纷。

Hello, xxx,We have checked the tracking information and found your package is still intransit. This is due to the overwhelming demand for logistics this shoppingseason.We have also extended the time period for you to confirm delivery.If you have any questions or problems, please contact us directly forassistance, rather than submitting a refund request. We aim to solve allproblems as quickly as possible!Thanks!8.客户投诉产品质量有问题(表示歉意，并愿意配合解决问题，承诺下次购买能给予折扣)，请根据订单实际情况进行更改。

Dear xxxI am very sorry to hear about that. Since I did carefully check the order andthe package to make sure everything was in good condition? Before shipping itout, I suppose that the damage might have happened during the transportation.But I’m still very sorry for the inconvenience this has brought you. Iguarantee that I will give you more discounts to make this up next time you buyfrom us. Thanks for your understanding.9.货物断货，推荐类似产品。

（建议大家及时把断货的商品进行下架）。

Dear xxx,We are very sorry that item you ordered is out of stock at the moment. I willcontact the factory to see when it will be available again. I would like torecommend some other items of similar styles. Hope you like them too. You canclick on the following link to check them out XXXXXX. If there’s anything I canhelp with, please feel free to contact us. Thanks!10.折扣产品推荐。

Dear xxx,Thanks for your message. Well, if you buy both of the XXXX items, we can offeryou a XXX % discount. Once we confirm your payment, we will ship out the itemsfor youin time.Please feel free to contact us if you have any further questions.Thanks & Best regards!11.买家议价（填写希望买家购买的件数和您所能提供的折扣）。

Dear xxx:Thank you for taking interests in our item. I’m afraid we can’t offer you thatlow price you bargained as the price we offer has been carefully calculated andour profit margin is already very limited.However, we can offer you a XXX %discount if you purchase more than XXXXpieces in one order. If you have anyfurther questions, please let me know.Thanks!12.向买家推荐新品(圣诞节/新年等节日畅销产品推荐)。

Dear xxx,As Christmas/New year/……is coming, we found XXXXXXXXXX has a large potentialmarket. Many customers are buying them for resale on eBay or in their retailstores because of its high profit margin. We have a large stock of XXXXXXXX.Please click the following link to check them out XXXXXXXXXX. If you order morethan 10 pieces in one order, you can enjoy a wholesale price of XXX.Thanks.13.货物在海关。