a letter of complaint

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英文投诉信表达及例文

投诉信写作写信投诉抱怨的题型很常见，怎样才能合理的表述不满，又能显得理由充分？下面介绍下这类书信的常用词汇和句型?Complaint Letter词汇：complain against sb. about sth.投诉......dissatisfaction with不满于......put up with / bear / tolerate忍受awful 糟糕的poor service糟糕的服务inconceivable不可思议的out of one’s expectation令某人大失所望look into / go into / investigate调查incident / matter 事件sanitary situation卫生条件bad manners 不礼貌disturbance干扰nuisance 麻烦事remedy 补救solve解决recurrence再次发生句型：1) I am writing to you to complain about ...2) I am writing to express my dissatisfaction with...3) There are some problems with the flat that I wish to bring to attention. For one thing, there is…For another,...4) I can hardly bear /tolerate /put up with it any more.5) I hope that the authorities concerned will consider my suggestions and improve the situation as best as they can.6)I sincerely hope that it will review its management system, with the view to providing, better service to the public.7) We trust that you will now consider this matter seriously and make an effort to prevent the recurrence of this kind.8) We will appreciate your willingness to make up for the loss.考研英语小作文模板：投诉信投诉信1结构要点投诉信是对产品或服务表示不满的信件，一般分三个部分：1. 提出投诉内容；2. 说明具体情况；3. 提出解决办法。

4[1].1投诉信(letter of complaint)

3. 我以为以上所述仅是贵店服务欠佳的一部分 In my eyes, the above points are only a part of the many failings in your service. 4.贵店店员的愚蠢行为只会伤害贵店的真诚顾 4.贵店店员的愚蠢行为只会伤害贵店的真诚顾客。 Your assistants’ foolish actions could well contribute to hurting genuine / sincere customers to your store.
3rd February， 2001 February， Dear Mr. Oliver, I am writing to you with reference to my No. order No. 1754 of 18 dining tables from your catalogue No . GR 272 . We received the consignment(托运的货物） from you yesterday． But on unpacking them I found that mahogany18 heavy mahogany-finished tables had been sent, pineinstead of the light pine -finished ones asked f o r . .
In my eyes, the above points are only a part of the many failings in your service. Your assistants’ foolish actions could well contribute to hurting genuine customers to your store. By writing your this letter I only mean that you should pay attention to your service for your customers. Yours faithfully, Mr. Robert Steinbeck

How-to-write-a-letter-of-complaint

四、英文投诉信模板(1）
• Dear ______, I am ______（自我介绍）.I feel bad to trouble you but I am afraid that I have to make a complaint about. _____(事件总体介绍）.
In the first place, ______（抱怨的第一个方面）. Second, ______（抱怨的第二个方面）.Third,______(抱怨的第三个方面）。 • Under these circumstances, I’m quite disappointed with____(你对此事件的感受）。 • ⑦I appreciate it very much if you could ______（提出建议和请求）。Thank you for your consideration and I will be looking forward to your reply.
A Letter to the University President about the Canteen Service on Campus Jan. 6th, 2002 Dear Mr. President, My name is Li Ming. I am a junior student of the civil engineering school in this university. I venture to write you a letter about the canteen service on campus, which has given rise to many complaints among students. The focus of the complaint is the poor quality of the food. For one thing, the rice is very hard, the steamed breads are usually sold cold and vegetables are often overcooked. For another, the prices of the foods are surprisingly high. Honestly speaking, the dining environment has been improved since last year. But there are still not enough space and seats for us to have our meals there. Besides, the attitude of the canteen staffs is not hospitable at all. All in all, there is still much room for improvement. I do hope we will not suffer another year. Thank you for your time and kind consideration. Sincerely yours.

商务英语投诉信撰写Letterofcomplaint

Needless to say, we have suffered a great loss from this, as we cannot sell the sweaters in this condition to our customers. We ask you to conduct investigation at your end and reply to us.
对过去的情况作简单的回顾，礼貌的肯定双方的交易，也及投诉情况作对比
例二：货物受损或有瑕疵
I do hope that such a delivery will not be repeated, and that your supplies to us in the future will again be of high quality. If, however, we receive any further faulty plastic tableware from you, we will be obliged to find another supplier to provide us with goods which meet our own high standards. I am sure you will be able to provide us with a satisfactory explanation.
简明扼要地摆出投诉的原由，描述货物的残次情况同时寄样品供对比说明
例一：（货品质量没有达到要求）
We have always been able to rely on the excellent quality of your goods, and we are all the more disappointed in this case because we have to supply these articles to new customers. We ask you to let us know immediately what you can do to help us in overcoming this difficulty. Yours faithfully, Mary Jackson

英文投诉信范文

英文投诉信【写法指要】投诉信（letters of complaint）通常是写给厂家、商店、消费者协会、报界或厂家、商店的上级主管部门，揭发产品质量的低劣、服务态度的糟糕，抱怨不应出现的情况或问题等，以求得解决的信件。

写投诉信要实事求是地把问题讲清楚，态度要冷静，做到有礼貌，不能恶言伤人。

这封信的作者用的是对比法，先写学校的地理位置和原先学校的优美环境，后写化工厂建起后对学校造成的污染，最后提请报界呼吁保护环境的问题。

写得有理有据，令人信服。

英文投诉信怎么写投诉信结构公式右上角：日期左上角：称呼正文：第一段：表明自己的身份，说明写信目的，因何事投诉何人或机构。

第二段：具体阐述投诉的内容和投诉的理由。

第三段：提出解决建议并期望尽快解决，表示感谢。

右下角：署名下面是一封日常投诉信的范例，请大家体会一下。

Dear Sir/Madam,Please send us a correction on part of our order WP-11.All the items we ordered arrived in excellent condition except for one model. It you refer to our original order (see the copy attached), you will note that we requested your fluorescent desk-lamps, Model 606. However, Model 608 reached us instead. For details, please see the inspection certificate issued by the Tianjin Commodity Inspection Bureau.Will you kindly take back those you sent out and substitute them with an equal quantity (120 items) of Model 606? We would appreciate your attention to this matter promptly.Yours faithfully英文投诉信模板Dear_______,I am ______ (自我介绍) .I feel bad to trouble you but I am afraid that I have to make a complaint about_____.The reason for my dissatisfaction is _______(总体介绍). In the first place,_______(抱怨的第一个方面). In addition, ___________(抱怨的第二个方面). Under these circumstances, I find it ________ (感觉)_______(抱怨的方面给你带来的后果).I appreciate it very much if you could _______(提出建议和请求), preferably ______(进一步的要求),and I would like to have this matter settled by ____(设定解决事情最后期限).Thank you for your consideration and I will be looking forward to your reply. Yours sincerelyLi Ming英文投诉信格式学校受污染【内容提示】假如你是市一中的学生，名叫王红。

投诉信A Letter of Complaint(大学英语作文)

投诉信A Letter of Complaint大学英语作文你新买的电脑出了问题，为此你写信给经理投诉。

You have bought a brand-new computer in a store. But much to your disappointment, it could not be properly operated when you got it back. Write a letter to the manager:1) giving complaints,2) describing the problems,3) and asking for some compensations.Dear manager,你好经理：I write this letter to you to make some complaints about the computer I bought in your store yesterday afternoon. There' s something wrong with it. That makes me extremely unhappy.我写这封信给你是为了投诉昨天下午我在你店购买的电脑。

那台电脑有问题。

这让我非常不开心。

The computer cannot be properly shut down when I got it back to the office. When I click the shutdown button, it seems that the machine gives no response. And I'm so annoyed with it.我把它拿到办公室后电脑不能正常关机。

我点击关闭按钮，这机器似乎没有响应。

它让我很恼火。

It's obvious that youdidn' t carefully examine the machine before you sold it. I think your store should take full responsibility for selling me the defective machine. I insist that you give me a satisfactory reply. I do want you to give back my money as soon as possible.很明显的在你卖给我之前你没有仔细检查电脑。

How to write a letter of complaint如何写投诉信

I do hope you can improve your management and provide us with a better canteen,which benefits both students and your income.
How to write a letter of complaint
complain about our
canteen!
Dear Sir

As we know, most students in campus have meals in the school canteen. Thus many of us complain about the canteen gradually. There are so many problems that I have to complain . First of all, the canteen supplies the meals to us . Nevertheless, the meals are done so badly that we have no interest in any food they supply. They don't cater to(迎合) the different tastes . The food lacks variety.It is no exaggeration that the food you can find is hardly changed. Furthermore,it seems that the canteen does not prepare enough food for us. Take my experience for example. Ten minutes later than usual, I have no dishes for the rice. Next, it is so crowded in the canteen. For one thing, we all finish class and rush to canteen at the same time; for another, the workers in the canteen don't be efficient very much. Then, the sanitation(卫生环境) can't let us enjoy the meal there. The meals aren't clean,either. You can find sands in the ricБайду номын сангаас and insects in the dishes. Eventually, the service in canteen isn't good. we give respect to the workers and say"thank you" more. In contrast, many times the workers seem to be impatient to us.

高中英语书面表达---投诉信ms

对于产品的投诉：
• 1.I'm writing to you about ___(产品)that I bought ___(时间、地点) • 2. It didn't work.( broken, ) • 3. It wasted my time.(noisy ,made me headache) • 4. I hope you to give back my money. (change to a new one, repair quickly)
[参考范文] Dear Sir， I’m writing to complain about the six-day trip to Yunnan organized by your travel agency. As it was promised in your advertisement, we would visit ten famous historical attractions of the local place. However, we only visited eight places of interest, tired of the boring journey as well.
语言注意点：投诉信应重点表明投诉的原因，叙事应客观、准确、简洁。最后提出的解决方法应切实可行。在表达自己的不满时，语言要把握分寸，不失风度。
巩固练习(作业1): 你参加了某旅行社组织安排的云南六天游。以下是旅行社广告宣传与你参团后实际情况的对比：广告宣传游览当地十处著名景点入住五星级酒店,配套设施齐全实际情况仅游览了八处景点,行程乏味配套设施陈旧, 没有热水供应
Yours, Li Hua
Dear manager, My name is Li Hua, a passenger of your airline. I’m writing this letter about your bad service. I’m sorry to say that I’m very unhappy about your airline. First of all, your airline lost one of my bags, in which there is an important paper of our company. Secondly, my plane was one and a half hours late. You know, I had to attend an important meeting in time. Thirdly, the food on the plane was terrible. Fourthly, I hate to say this, but I think the attendants服务 on the plane were unfriendly and impolite to me. Honestly speaking, this is the worst airline I know in the world. The focus of my complaint is where my bag is. I do hope you can help me find my bag and improve your service. Yours, Li Hua

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A Letter of
Complaint
L earning aims:
To master the structure of a letter of complaint by analyzing the model essay.
To learn to express the problems clearly and effectively by using linking words.
To improve the ability of thinking logically by drawing a mind map. Step1 Lead in.
Task 1: Watch a short video and try to complete the letter.
Dear sir/madam,
I’m Stella, who bought a cell phone in your shop the other day. I feel bad to trouble you but I am unsatisfied with it .
The reasons for my dissatisfaction are as follows. For one thing,
. For another,
What’s
worse,
.
Above all, I appreciate it if you replace it for me or give me a refund. Thank you for your consideration and I’m looking forward to your reply.
Sincerely yours,
Stella
Step2 Summarize the structure of the letter by drawing the mind map based on the writing.
Mind map:
Step 3 Focus on Part 2 ---How to express the problems clearly and effectively
Try to imagine what happened and draw the mind map.
Task 2(Group1-6):When having beef noodles in the restaurant last weekend, something unhappy happened.
Mind map:
Writing:
Task 3(Group7-12): I took the international flight No. XY123 home yesterday but I had a bad experience.
Mind map:
Writing:
Step 4 Practice makes perfect 学以致用
Task 4: Watch a short video of the story between Mr. Chen and the receptionist（前台接待员）, try to finish Part 2 of the letter of complaint and draw the mind map.
今年圣诞节，成功人士Mr. Chen 出国旅游，入住了全球著名的Hilton Hotel，当洗完澡后，他发现,房间竟然没有hair dryer，于是他
就去酒店前台（Hotel Reception）
Mind map:
Dear manager,
I feel so happy that I lived in Hilton Hotel this Christmas, but now I’m writing to complain about
your service.
In a word, I hope you can investigate the problem and make an
apology to me. Thank you for your time.
Sinc erely yours,
C hen
Homework
书面表达
假如你是李华，上周在某网店购买了一本英文字典,由于字典质量问
题，给该网站的负责人写一封投诉信。

注意：词数100左右；可适当增加细节，以使行文连贯. Learning by sharing (Evaluation)。