供应链管理及业务管理知识分析模式(英文版)
运营管理-供应链管理(英文版)
Copyright 2006 John Wiley & Sons, Inc.
1b-10
Operations Strategy at Wal-Mart
Copyright 2006 John Wiley & Sons, Inc.
1b-11
Strategy and the Internet
Internet can be used to create a distinctive business strategy
Financial Strategy
1b-14
Policy Deployment
Copyright 2006 John Wiley & Sons, Inc.
Translating corporate strategy into measurable
National Bicycle Industrial Company
offers 11,231,862 variations delivers within two weeks at costs only 10% above standard
models
Copyright 2006 John Wiley & Sons, Inc.
Copyright 2006 John Wiley & Sons, Inc.
1b-13
Strategic Planning
Mission and Vision
Corporate Strategy
Marketing Strategy
Operations Strategy
Copyright 2006 John Wiley & Sons, Inc.
供应链管理详细资料英文版
Increase revenue growth to 5% per annum
Increase operating margin from 10% to 15% by 2004
160
140
120
Peer Group
Peer Group:
Beiersdorf,Avon, Cadbury, Clorox, Coca Cola, Colgate, Danone, Eridania, Gillette, Heinz, Kao, Lion, L’Oreal, Nestle, P&G, Philip Morris, Reckitt Benckiser, Sara Lee, Shiseido, Pepsico
Professional Skills
❖ An excellent overall understanding of the business, it’s processes and their linkages
❖ Business behaviours
❖ Outstanding performance
By: Establishing a Global Buying programme Establishing a world class manufacturing programme
Resulting in (approximately): 100 fewer manufacturing sites €€1.6 billion buying savings by end 2002 €€0.5 billion manufacturing savings per annum
供应链管理英文原书第6版Coolwipes Case
1)The total cost to serve the entire nation from Chicago is $32,661.40 as illustrated below:2)Based upon a reduction in total costs to $31,025, we would recommend building new plants inPrinceton and LA for Wipes. All ointment would continue to be produced in Chicago. The production quantities at various plants are as outlined below:If the transportation costs were half their current amount, it would be optimal to maintain only the Chicago plant. The total cost of serving all markets from Chicago would decline to $13,040 as illustrated below:If transportation costs were double their current levels, the recommendation would be to build new plants for wipes at Princeton and LA and a new plant for ointment at Princeton. The total cost would rise to $91,377 and the markets served by various plants would be as shown below:3)As illustrated below in the three spreadsheets, the recommendations change if we do notrequire that the Chicago plant stay open. If transportation cost is as stated in the case, it is optimal to have no plant in Chicago. The optimal network has wipes plants in Princeton, Atlanta, and LA and one ointment plant in Atlanta. The total cost of $29,802 is less than the cost when we require the Chicago plant to stay open.If the transportation costs are half, it is optimal to serve the entire nation with wipes from the Chicago plant. For ointment, it is optimal to build a plant in Atlanta as shown below. The total cost of $13,025 is less than the cost when the Chicago plant must stay open.If transportation costs were double their current level, the optimal network for Wipes would have plants in Chicago, Princeton, and LA. The optimal network for ointment, however, would have a plant only in Atlanta. The markets served are as shown below. The total cost of $91,150 is less than the total cost in the case where we require the Chicago plant to remain open.。
供应链管理及业务管理知识分析模式(英文版)
供应链管理及业务管理知识分析模式(英文版) Supply Chain Management and Business Management Knowledge Analysis ModelIntroduction:Supply chain management (SCM) and business management are two crucial aspects of a company's success and growth. SCM involves the coordination and management of all activities involved in buying, producing, and delivering products or services to customers. On the other hand, business management encompasses the planning, organizing, and controlling of all business operations to achieve organizational goals. This article aims to analyze the key knowledge areas within SCM and business management, highlighting their importance and interdependence.1. Supply Chain Management Knowledge Areas:1.1 Logistics Management:Logistics management focuses on the movement of goods and materials from suppliers to customers. It involves the transportation, warehousing, inventory control, and order fulfillment processes. Efficient logistics management ensures timely delivery, reduces costs, and enhances customer satisfaction.1.2 Procurement and Supplier Management:This knowledge area involves the selection, evaluation, and management of suppliers to ensure the reliable and cost-effective supply of materials or services. It includes activities such as sourcing, negotiation, contract management, and supplierperformance measurement.1.3 Demand Planning and Forecasting:Demand planning and forecasting involve the estimation of future customer demand for products or services. It helps in the optimization of inventory levels, production planning, and resource allocation. Accurate forecasting reduces stockouts, minimizes inventory carrying costs, and improves customer service.1.4 Inventory Management:Inventory management encompasses the control and optimization of inventory levels to meet customer demands while minimizing holding costs. It includes inventory classification, safety stock determination, replenishment strategies, and utilization of advanced inventory management techniques like just-in-time (JIT) and economic order quantity (EOQ).1.5 Risk Management:Supply chain risk management involves identifying, assessing, and mitigating risks associated with supply chain operations. It includes evaluating risks related to supplier reliability, demand volatility, transportation disruptions, natural disasters, and geopolitical factors. Effective risk management helps in minimizing potential disruptions and ensuring business continuity.2. Business Management Knowledge Areas:2.1 Strategic Planning:Strategic planning involves setting the long-term goals and direction of the company. It includes analyzing internal andexternal factors, conducting market research, defining the company's mission and vision, and formulating strategies to achieve competitive advantage. Strategic planning provides a roadmap for decision-making and resource allocation.2.2 Financial Management:Financial management focuses on the efficient utilization and allocation of financial resources within the company. It includes budgeting, financial analysis, cash flow management, and capital investment decisions. Effective financial management ensures profitability, liquidity, and sustainability of the business.2.3 Organizational Behavior:Organizational behavior refers to understanding individual and group dynamics within the company. It includes topics like motivation, leadership, communication, team dynamics, and organizational culture. Understanding and managing organizational behavior promotes employee engagement, productivity, and effective teamwork.2.4 Marketing and Sales Management:Marketing and sales management involves the identification of target markets, development of marketing strategies, and implementation of promotional activities to achieve sales objectives. It includes market research, product development, pricing, distribution, and customer relationship management. Effective marketing and sales management drive customer acquisition, retention, and revenue generation.2.5 Operations Management:Operations management focuses on the design, control, and improvement of production processes to deliver products or services efficiently. It includes capacity planning, production scheduling, quality management, and continuous process improvement. Effective operations management increases productivity, reduces costs, and ensures customer satisfaction.Conclusion:Supply chain management and business management are interconnected and essential for the success of any company. A comprehensive knowledge analysis model helps to identify and prioritize key knowledge areas within these domains. Companies that effectively manage their supply chains and employ sound business management principles gain a competitive edge, achieve operational excellence, and sustain long-term growth and profitability.3. Interdependence between Supply Chain Management and Business Management:The interdependence between supply chain management and business management is crucial for the overall success and growth of a company. While supply chain management focuses on the operational aspects of sourcing, production, and delivery, business management provides the strategic framework and direction for these activities. The knowledge areas within both domains are interconnected and rely on each other for effective decision-making and implementation.For example, strategic planning plays a significant role in both supply chain management and business management. A company'sstrategic objectives and goals influence its supply chain strategy, such as sourcing strategies, selection of suppliers, and distribution network design. On the other hand, the company's supply chain capabilities and constraints impact its overall strategic decisions, such as market entry strategies, product differentiation, and pricing.Similarly, financial management is essential for both supply chain management and business management. Efficient financial management helps in allocating resources effectively within the supply chain, such as optimizing inventory levels, implementing cost-saving measures, and improving cash flow. It also enables the company to make informed business decisions, such as investing in new technologies or expanding into new markets.Organizational behavior plays a critical role in both domains as well. Effective communication, teamwork, and leadership within the supply chain contribute to smooth coordination and collaboration among various stakeholders. In business management, understanding organizational behavior helps in creating a positive work culture, motivating employees, and fostering innovation, thereby leading to better business performance and customer satisfaction.Marketing and sales management are interconnected with supply chain management as well. Market research and customer insights are crucial in demand planning and forecasting, which informs supply chain decisions, such as production levels, inventory management, and transportation requirements. Conversely, supply chain capabilities influence marketing and sales strategies, such as product availability, delivery speed, and customer service levels.Integration between these knowledge areas ensures alignment between supply and demand, resulting in customer satisfaction and competitive advantage.Furthermore, operations management plays a key role in both supply chain management and business management. Efficient operations management techniques, such as lean manufacturing, Six Sigma, and total quality management, improve productivity, reduce waste, and enhance product/service quality. These improvements, in turn, enhance the company's overall performance and competitiveness. Additionally, operations management principles help in optimizing supply chain processes, such as production scheduling, inventory management, and order fulfillment, leading to cost savings, shorter lead times, and improved customer satisfaction.4. Importance of Supply Chain Management and Business Management Knowledge:The knowledge areas within supply chain management and business management are crucial for companies to remain competitive, adapt to changing market dynamics, and drive overall business success. Below are the key reasons why companies should prioritize and invest in these knowledge areas:4.1 Optimal Resource Utilization:Efficient supply chain management ensures optimal utilization of resources, such as raw materials, production capacity, and transportation, resulting in cost savings and improved profitability. Likewise, effective business management helps in allocatingfinancial, human, and technological resources to their best possible use, maximizing the value generated by the company.4.2 Enhanced Customer Satisfaction:Supply chain management focuses on meeting customer demands by ensuring the availability of products/services, on-time delivery, and quick response to customer queries. This improves customer satisfaction and loyalty. Business management, meanwhile, helps in developing effective marketing and sales strategies, understanding customer preferences, and delivering superior customer service, further enhancing customer satisfaction and building long-term relationships.4.3 Risk Mitigation and Resilience:Supply chain management knowledge areas, such as risk management and procurement, help in identifying and mitigating potential risks to the supply chain, including disruptions from suppliers, transportation issues, or natural disasters. Business management complements these efforts by implementing suitable risk management strategies at the organizational level, such as diversifying revenue streams, implementing robust financial controls, and building strong relationships with key stakeholders. This ensures business continuity and resilience.4.4 Competitive Advantage:Companies that excel in supply chain management gain a competitive advantage by offering better value to customers through lower costs, higher product quality, and faster delivery. Similarly, effective business management, through strategic planning, marketing, and operations, helps companies differentiatethemselves from competitors and create unique value propositions that attract and retain customers.4.5 Innovation and Agility:Both supply chain management and business management knowledge areas foster innovation and agility within organizations. Supply chain innovation, such as implementing advanced technologies like automation, AI, and IoT, improves operational efficiency, reduces costs, and enables faster response to market changes. Business management knowledge areas, such as strategic planning and organizational behavior, help in creating a culture of innovation, driving continuous improvement, and fostering agile decision-making.Conclusion:Effective supply chain management and business management are critical for the success of any company. The knowledge areas within these domains are interconnected and mutually dependent. Companies that prioritize and invest in these knowledge areas gain a competitive edge, achieve operational excellence, and sustain long-term growth and profitability. Understanding and implementing the key principles and practices within supply chain management and business management enable companies to optimize resources, enhance customer satisfaction, mitigate risks, and leverage opportunities for innovation and competitive advantage.。
供应链管理培训汇总篇-英文版(17个ppt)3
McGraw-Hill/Irwin
Copyright © 2001 by The McGraw-Hill Companies, Inc. All rights reserved.
2 Same
3 Lower
4 Other
size
5 Special order
6 Ask here
again
Another store
Yes Substitute
?
No
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McGraw-Hill/Irwin
Copyright © 2001 by The McGraw-Hill Companies, Inc. All rights reserved.
Overall Importance Compared To Selected
3-8
Performance Of Major Manufacturers Evaluated
McGraw-Hill/Irwin
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(全解版)供应链管理架构英文版
(全解版)供应链管理架构英文版Comprehensive Guide to Supply Chain Management ArchitectureIn today's fast-paced business environment, effective supply chain management is crucial for the success of any organization. A well-designed supply chain management architecture can help streamline operations, reduce costs, and improve overall efficiency.Understanding Supply Chain ManagementSupply chain management involves the coordination of activities such as procurement, production, distribution, and logistics to ensure the smooth flow of goods and services from suppliers to customers. An effective supply chain management architecture is essential for optimizing these processes.Key Components of Supply Chain Management Architecture1. Procurement: This involves sourcing raw materials or products from suppliers. An efficient procurement process is essential for ensuring timely delivery and quality control.2. Production: The production process involves transforming raw materials into finished goods. An effective production architecture should focus on maximizing efficiency and minimizing waste.3. Distribution: Distribution is the process of delivering finished goods to customers. An optimized distribution network can help reduce lead times and improve customer satisfaction.4. Logistics: Logistics involves the planning, coordination, and execution of the movement of goods. A well-designed logistics architecture can help reduce transportation costs and improve delivery times.Benefits of a Well-Structured Supply Chain Management Architecture1. Cost Efficiency: An optimized supply chain management architecture can help reduce costs associated with procurement, production, and distribution.2. Improved Customer Service: By streamlining operations and reducing lead times, a well-structured architecture can improve customer satisfaction.3. Risk Mitigation: Effective supply chain management can help identify and mitigate potential risks such as supply chain disruptions or quality issues.Implementing Supply Chain Management ArchitectureWhen implementing a supply chain management architecture, it is essential to consider factors such as technology, organizational structure, and collaboration with suppliers and partners. Continuous monitoring and optimization are also key to ensuring the success of the architecture.In conclusion, a well-designed supply chain management architecture is essential for the success of any organization. By focusing on key components such as procurement, production, distribution, and logistics, businesses can optimize their operations and achieve cost savings and improved customer satisfaction.。
供应链管理培训汇编篇英文版9
MeasuringandSellingt heValueofLogistics
Options for Measuring Value
1. Customer satisfaction 2. Customer value-added (CVA) 3. Total cost analysis 4. Profitability analysis (includes
Questions Attributes Delivering Material When You Wanted It Having the Necessary Info on All Shipping Documentation Having the Correct Materials Delivered Relative to What You Ordered
Source:Bradley T. Gale, Managing Customer Value (New York: The Free Press, 1994), p. 19.
Customer Value Added
Provide products and services to customers that are a better value than those they could purchase from competitive companies in similar markets
25
Parity
98-102
20
Below parity
<98
40
Source: PIMS Database.
Calculating CVA
THE VALUE QUESTION
供应链管理(中英对照)
Supply Chain Management供应链管理The so-called supply chain, in fact, from suppliers, manufacturers, warehouses, distribution centers and channels, and so constitute a logistics network. The same enterprise may constitute the different components of this network node, but the situation is different from a corporate network in different nodes. For example, in a supply chain, companies may not only in the same manufacturers, storage nodes, and in distribution centers, such as possession node location. In the more detailed division of labor, the higher the professional requirements of the supply chain, different nodes are basically composed by different enterprises. In the supply chain flows between the member units of raw materials, finished products, such as inventory and production constitutes the supply chain of goods flow.所谓供应链，其实就是由供应商、制造商、仓库、配送中心和渠道商等构成的物流网络。
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©Andersen Consulting 2000
5
Successful business models are driven by two key concepts – revenue and profitability
with customers? How does it price distinctively?
Non-Operating Revenue
How does the Company manage its finances distinctively? How does it attract financial resources? How does it maximize the value of its financial
Making it Happen in Your Company
©Andersen Consulting 2000
4
What is a business model, anyway? It’s an organization’s core logic for creating value
What are the Company’s Revenue Streams?
"The Internet isn't the first commerce platform, but it certainly holds more potential than any that have come before it. That potential is particularly evident in supply chain management. How effectively organizations can integrate the Internet into their core supply chain strategy will in large measure determine their future business success."
-- Goldman Sachs
"A truly integrated supply chain does more than reduce costs. It also creates value for the ners, and its shareholders...The industry leaders have made one thing clear: The payoffs from successful supply chain integration can be handsome indeed."
Operating Revenue
What are the Company’s value propositions?
What does it sell? To whom? Why do customers choose this company over
others? How does the company communicate distinctively
-- Jupiter Research
©Andersen Consulting 2000
2
Agenda
Redefining Supply Chains to Drive Revenue and Profits
New Business Models in Action: Selected Case Studies
©Andersen Consulting 2000
New Business Models in Supply Chain
Harry E. Salzberg Memorial Program Syracuse University
April 6, 2001
Supply Chain capability continues to be the difference between eCommerce success and failure
assets?
How does the company make a profit?
What role does it play in the value chain? How is its cost structure distinctive? What distinctive resources, assets, and capabilities does it leverage? What distinctive relationships does it enjoy? How does it structure and leads its organization to achieve world class performance?
-- Hau L. Lee (Stanford University)
"Online supply-chain management will stay one of the hottest B2B technology fields…Companies are only now starting to figure out the efficiencies and cost savings they can realize with Web systems that allow buyers and sellers to access the same information online."
Making it Happen in Your Company
©Andersen Consulting 2000
3
Agenda
Redefining Supply Chains to Drive Revenue and Profits
New Business Models in Action: Selected Case Studies