英语商务信函-投诉信回函
英语回复投诉信范文通用9篇
英语回复投诉信范文通用9篇（经典版）编制人：__________________审核人：__________________审批人：__________________编制单位：__________________编制时间：____年____月____日序言下载提示：该文档是本店铺精心编制而成的，希望大家下载后，能够帮助大家解决实际问题。
文档下载后可定制修改，请根据实际需要进行调整和使用，谢谢!并且，本店铺为大家提供各种类型的经典范文，如工作总结、工作计划、合同协议、条据文书、策划方案、句子大全、作文大全、诗词歌赋、教案资料、其他范文等等，想了解不同范文格式和写法，敬请关注!Download tips: This document is carefully compiled by this editor. I hope that after you download it, it can help you solve practical problems. The document can be customized and modified after downloading, please adjust and use it according to actual needs, thank you!Moreover, our store provides various types of classic sample essays for everyone, such as work summaries, work plans, contract agreements, doctrinal documents, planning plans, complete sentences, complete compositions, poems, songs, teaching materials, and other sample essays. If you want to learn about different sample formats and writing methods, please stay tuned!英语回复投诉信范文通用9篇英语回复投诉信范文第一篇Thank you for your letter alerting us to the problem you have been having with our store in Springfield.I am sorry you have been subjected to such a frustrating series of events.We pride ourselves on responding to customers concerns very quickly， so what you have eXperienced is ineXcusable.I have spoken with our manager in Springfield and have instructed him to give you a full refund plus 20% off your neXt purchase.I eXtend my own apologies for the inconvenience this problem has caused you.It is apparent that we need to train our holiday help more thoroughly.I wish you an enjoyable holiday season.英语回复投诉信范文第二篇Dear Manager: I brought a digital camera in your store last month.The bad thing is that the camera has some problems， which makes me very sad.So I ask you to give me a new one or return it.I hope you can give me a reply like you can Li Hua XX XX.中文翻译：亲爱的经理：我带来了上个月你们店里有一台数码相机，坏的是相机出了一些问题，让我很难过，所以我要求你给我新的或者退货，希望你能像你一样给我一个答复可以李华XX XX。
回函英语范文
回函英语范文外贸之中的商务函电中的‘回复函’要怎么写?有什么格式或者规律吗?下面是店铺给大家整理的回函英语范文，供大家参阅!回函英语范文1dear sir or madam,it is a pleasure to know of your continued interest in ourproducts. the samples you have requested are now available and will be sent free of charge. we have sent the package via fedex,with airway bill number 8180-8713-0983.we hope you find these samples your killing.we would like to reiterate that we accept customization of products to suit your requirements.plesse do not hesitate to contact us for any furtherclarification.we look forward to doing business with you.with best withes,hillary回函英语范文2dear sir or madam,it is a pleasure to know of your continued interest in ourproducts.the samples you have requested are now available.samples are free of charge,but according to our company’ policy,the costomer must pay the shipping cost.samples will be sent immediately as soon as the standard us$70 shipping payment is transferred to our account no. 009-334833299-2432 at hong kong &shanghai banking corporation(hsbc) or when you provide us with your dhl , ups or fedex account number.sorry for the onconvenience, i hope this little formslity will not stand in the way of our future relationship.we hope you can understand our position and look forward to our future cooperation.with best ragards,hillary回函英语范文3Dear sir,Firstly, We’d like to apologize for the late reply due to the problem of our computer network. We have repaired the machine and mailed back to you. Do you receive it ? The repair charge is US$ 1500, and the receipt will be based on the US$1200 as you requested. After the confirmation, please transfer US$1500 repairing charge to thefollowing a/c : To show our sincerity, we are willing to reduce price of RS10000 to the lowest US $114,000 . Besides, regarding to the 3 items you request, we will mail to you by express . Thank you for your cooperation and we wish you success in your business.P.S.: We are the SMT Machine manufacturer, and we only produce the new machines.Since we do not carry on the sales of used machines, we are unable to provide you the related information. 参考译文：您好：首先，我们必须向您致歉，由于敝公司计算机网络的问题，以致信件延迟至今才能回复您，请您见谅。
客户投诉英文回复范文回复函
客户投诉英文回复范文回复函面对客户发来的投诉信，怎样用英文来回复比较合适呢?下面是给大家整理了客户投诉英文回复写作范文，供大家参阅!客户投诉英文回复范文1Dear Rob,I just finished checking all detail on this case, sorry for the late reply.As usual, the labels always be approved by the China office before its mass production. Nobody noticed this mistake as sku# on the original file is not correct. Anyway, I will make new correct labels to you immediately and send them via DHL at our account. So, can you help rework at your side? Hope it can be workable for you!We really learn a lot from this experience, will be more careful in the future orders.Thanks and best regards.客户投诉英文回复范文2Dear RobI am very sorry for my delay reply about the complaint of incorrect labelWe extend our apologies for the inconvenience thismatter has caused you。
I have made enquires within these two days after we back to work and found that the problem was caused by we copy the wrong sku code from the specification, and doesn't noticed the sku code was wrong that all orders of tp0761 are attached the wrong label and have been delivery to uk before our holiday. However, I can assure you that we have taken steps to make sure that this kind of situation cannot arise again.We will prefer you rework them on site and the replace label will send you by DHL soon Could you please advice how many pcs of inner box label or outer label you need and advise the rework cost. we will learn this as a lessen and sincerely hope that you can consider if possible to cancel the rework cost if not too much. Because we had lose much money due to jacuzzi doesn't payment one time.I suppose 906pcs of inner label and 120 pcs of outer label is ok;I am looking forward to hearing from you.Best regards客户投诉英文回复范文3Thank you for your letter alerting us to the problem you have been having with our store inSpringfield. I am sorry you have been subjected to such a frustrating series of events. We pride ourselves on responding to customers' concerns very quickly, so what you have experienced is inexcusable.I have spoken with our manager in Springfield and have instructed him to give you a full refund plus 20% off your next purchase. I extend my own apologies for the inconvenience this problem has caused you. It is apparent that we need to train our holiday help more thoroughly.I wish you an enjoyable holiday season.客户投诉英文回复范文4I certainly understand your frustration at being sent the wrong order last week and realize that you need some of your order immediately to satisfy demand. I hope the merchandise we rushed to you on Monday arrived in time to get you past the crisis.Please accept my sincere apologies. We will make every effort to see that this never happens again. We appreciate your business and will do everything we can to serve your needs.客户投诉英文回复范文5I agree that John Doe's newest CD is a poor excuse for music; other critics say the same. Still, you purchased the CD, opened the jewel box, andkept it for at least two weeks; consequently, I am sorry, but I cannot give you the requested refund. You might go to one of the used CD exchange stores in town and trade it for something more to your liking. I value your business and I am sorry, but I cannot exchange CD's simply because the music is bad.看过客户投诉英文回复写作范文的人还。
回复投诉英语模板作文
回复投诉英语模板作文英文回答：Dear [Customer Name],。
Thank you for your email dated [Date] regarding your recent purchase of [Product Name]. We are sorry to hearthat you are not satisfied with the product and we appreciate you taking the time to share your concerns with us.We understand that you are disappointed with the [Product Name] due to [Reasons]. We want to assure you that we take all customer feedback seriously and we are committed to providing our customers with the best possible products and services.We have investigated your concerns and have found that [Resolution]. We have taken steps to address the issue and we believe that you will be satisfied with the resolution.In order to further assist you, we would like to offer you a [Compensation]. We hope that this will help to compensate you for any inconvenience you may have experienced.We value your business and we appreciate your patience and understanding in this matter. We are confident that we can resolve this issue to your satisfaction and we look forward to continuing to serve your needs in the future.Sincerely,。
商务投诉英语作文带翻译
商务投诉英语作文带翻译Business Complaint Letter。
Dear Sir/Madam,。
I am writing to express my disappointment and frustration with the service I received from your company. As a loyal customer, I expect a certain level of professionalism and quality, which unfortunately was not met in this instance.On (date), I placed an order for (product/service) and was promised a delivery time of (time). However, when the delivery did not arrive within the promised time frame, I contacted your customer service department to inquire about the delay. I was met with unhelpful and dismissive responses, which only added to my frustration.After several attempts to resolve the issue, I finally received the delivery (time period) later than promised. Tomake matters worse, the product/service I received was of poor quality and did not meet my expectations.I understand that mistakes can happen, but the lack of communication and poor customer service I experienced is unacceptable. As a result, I would like to request a full refund for my purchase.I hope that you will take my complaint seriously and take steps to improve your service in the future. I look forward to hearing back from you regarding my refund.Sincerely,。
英语投诉信回复范文-英语投诉信范文及翻译
英语投诉信回复范文|英语投诉信范文及翻译英语的投诉信，自然也是用英语来回复客户的要求了。
下面是小编给大家整理了英语投诉信回复写作范文，供大家参阅!英语投诉信回复范文Dear Sir,You have expressed your frustration andirritation with the city library over the past oneyear.尊敬的先生，您来信表达了您在过去一年里对市图书馆的失望和气愤。
There are usually long lines waiting for assistanceand for use of the computer card catalogue.说等待帮助和使用电子卡片目录总是要排长队。
To avoid crowded conditions, we propose that youuse the library during off-peak hours.为了避免这种拥挤状况，我们建议您避开图书馆开放的高峰时间。
You should have no trouble getting help and using the card catalogue during the followingperiods: 11:30 am to 2:30 pm; 5:30 pm to 7:30 pm.在11：30—14:30和17:30-19:30的时段里，您能方便地得到帮助和使用电子卡片目录。
The rest are our busiest times.而其他时间段就是我们最繁忙的时候了。
We always appreciate hearing your comments on the library.我们一如既往地愿意听取您对图书馆的意见。
Please let us know how you think this is working out.请来信告知这条建议是否奏效。
商务英语投诉信范文
商务英语投诉信范⽂ 在英语商务写作中，⾯对客户的投诉时，你会如何分析对⽅的书信?下⾯是店铺给⼤家整理了商务英语投诉信范⽂，供⼤家参阅! 商务英语投诉信1 Dear Sir, I am writing to you about a most unhappy experience. Last Tuesday morning, we took a long?route bus of your company from Dukou to Lijiang. The bus was scheduled to arrive in Lijiang at 7 o’clock in the evening, but it stopped midway at four p.m. for mechanical problems. The driver and the ticket seller could neither solve the problem by themselves nor seek help from others. Where we stopped was nowhere near a village. Up until 8 o’clock, another bus finally carried us to a shabby rural motel. We had to pay for our accommodation. The room was too small and the quilt was so dirty. To our surprise, when we just managed to sleep at around 2 a.m., the driver came to wake us up—the bus had been fixed! I suggest that you look into this matter immediately and deal with it quickly and properly. Looking forward to your reply. Yours, Li Ming 商务英语投诉信2 Dear Sir, The television I ordered from your store arrived on time last Friday, but only three days later I found it could not work properly. On Tuesday evening, when I turned on the television, I was surprised to find that it became a black?and?white television—all of the other colors were simply gone. What made matters worse, the remote control was also out of order. I dialed your service number for several times, but the line was always busy. This problem has affected our normal life. Can you get it repaired as soon as possible? Thank you for your consideration. I am looking forward to your early reply. Yours faithfully, Li Ming 商务英语投诉信3 For Poor Performance on a Service Contract (由于服务质量差⽽抱怨) Dear Mr .Weidner 。
商务英语信函范文回函
商务英语信函范⽂回函 回函就是回复对⽅的信函，下⾯是店铺整理的商务英语回复函范⽂，欢迎⼤家阅读! 商务英语回复函范⽂【1】 20 January 2004 Kee & Co., Ltd 34 Regent Street London, UK Dear Sirs: We welcome your enquiry of 20th May and thank you for your interest in our products. A copy of our illustrated catalogue is being sent to you today, with samples of our products. Mr. Lee, our overseas director, will be in London early next month and will be glad to call on you. He will have with him a wide range of our manufactures, and when you see them we think you will agree that the quality of the materials used, and the high standard of craftsmanship will appeal to the most selective buyers. We manufacture a wide range of hand-made leather shoes in which we think you may be interested. They are fully illustrated in the catalogue and are of the same high quality as our gloves. Mr. Lee will be able to show you samples when he calls. We hope the samples will reach you in good time and look forward to your order. Yours faithfully, Tony Smith Chief Seller 参考译⽂ 先⽣: 欢迎贵公司5⽉20号来函询问，谨表谢意!现寄上敝公司产品⽬录表与样品。
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430 KidderminsterRoad
London NW1 8PL
22November 2009
MrG T Duval
Semana Plasticsltd
Frinton Chase
Felixstowe IP11 8TQ
Dear MrDuval
Thank you for your letter of20Novemberand for taking time to express your concern over theseminar last week.We agree that the situation was unfortunate.
Although some of your delegates were not able to attend the seminar,it was very successful.People who were present told me that they are very satisfied with the seminar.The date of last seminar was fixed two months before it was held.We haveneverbeen informedaboutany changes of delegates’ number and hence organized everything that we have settled together, therefore,neither a second, free of charge session nor fee reduction is possible.
At Executive Changes, we always aim to provide our customers with the best possible services. Especially we offer our long-standing customers better conditions, for the next seminar we can offer you 10% discount to the normal price. If you have any further questions, please do not hesitate to contact us.
Refer to your concern over the expenses in the invoice, Ireviewed every detail of the expenses very carefully again.The travel and accommodation expenses are part of thepackage price andthe same as in the price list which was approved befstermann
As youmay know, all the bookletswe hand outin seminars are for internal use and only for people on courses. I am very sorry that we could not send you any copies of that.