商务函电—电子邮件2
英文电子商务邮件范文.doc
英文电子商务邮件范文一般来说, 商务英语是指人们在商务活动中所使用的英语，下面是我为你整理的英文电子商务邮件范文，希望对你有用!英文电子商务邮件范文1Dear Sirs：Thank you for your letter of 20 January 20xx. We are disappointed to hear that our price for Flame cigarette lighters is too high for you to work on. You mention that Japanese goods are being offered to you at a price approximately 10% lower than that quoted by us.We accept what you say， but we are of the opinion that the quality of the other makes does not measure up to that of our products.Although we are keen to do business with you， we regret that we cannot accept your counter offer or even meet you half way.The best we can do is to reduce our previous quotation by 2%. We trust that this will meet with your approval.We look forward to hearing from you.Yours faithfully，Tony Smith Chief Seller英文电子商务邮件范文2Dear Sirs：This is to confirm your telex of 16 January 20xx， asking us to make you firm offers for rice and soybeans C&F Singapore.We telexed you this morning offering you 300 metric tons of polished rice at A$2，400 per metric ton， C&F Singapore，for shipment during March/April 20xx. This offer is firm，subject to the receipt of your reply before 10 February 20xx.Please note that we have quoted our most favourable price and are unable to entertain any counter offer.With regard to soybeans， we advise you that the few lots we have at present are under offer elsewhere. If， however，you were to make us a suitable offer， there is a possibility of our supplying them.As you know， of late， it has been a heavy demand for these commodities and this has resulted in increased prices. You may， however， take advantage of the strengthening market if you send an immediate reply.Yours faithfully，Tony SmithChief Seller英文电子商务邮件范文3Dear Sirs：This time last year you placed an order for Type BS362 -volt sealed batteries. This is a discontinued line which wehad on offer at the time.We now have a similar product on offer，Type CN233. It occurs to us that you might be interested. A descriptive leaflet is enclosed.We have a stock of 590 of Type CN233 which we are selling off at GB￡30 each.We can offer a quantity discount of up to 15%， but we are prepared to give 20% discount for an offer to buy the complete stock.We are giving you this opportunity in view of your previous order. We would appreciate a prompt reply， since we will put the offer out in the event of your not being interested.Yours faithfully，Tony SmithChief SellerYours faithfully，。
商务函电的概念
商务函电的概念商务函电指的是商务活动中使用的书信交流方式，它是商务沟通的重要形式之一。
商务函电可以通过实体信函或电子邮件的形式进行，用于商业交流、商务合作、业务沟通、信息传递等方面。
商务函电的目的是为了建立和维持商务伙伴关系，促进商业活动的顺利进行。
通过商务函电，商务活动的参与方可以传达他们的意图、要求、建议和信息，并解决可能出现的问题。
商务函电的内容可以涉及各种商业活动，如洽谈合同、下订单、咨询产品信息、请求合作、处理投诉等。
商务函电的重要性体现在以下几个方面。
首先，商务函电可以提供正式和持久的记录。
与口头沟通相比，商务函电可以在书面形式上记录下来，并且可供日后查阅。
这对于商务活动中的重要决策、协议和约定至关重要，可以避免误解和争议。
商务函电的正式性也有助于确保各方对交流内容的认同和责任。
其次，商务函电可以提供清晰和准确的信息传递。
在商务沟通中，准确传递信息是至关重要的。
通过商务函电，可以更好地组织和概括信息，确保对方理解所要传达的内容。
商务函电还可以通过附件的形式传递详细的文件、报告和数据，提供更全面的信息支持。
第三，商务函电可以促进效率和灵活性。
商务函电可以避免商务活动中的时间和空间限制。
与面对面会议或电话交流相比，商务函电可以在任何时间和地点进行，对于跨时区和跨国际的商务合作尤为重要。
此外，商务函电可以让各方更好地准备和思考，避免即兴回答或决策，从而提高决策的质量和各方的满意度。
第四，商务函电可以促进信任和关系建立。
商务函电的书面形式可以加强对交流内容和对方承诺的明确性。
它可以帮助各方确立共同的商务目标和愿景，并作为建立商务伙伴关系的基础。
商务函电还可以展示组织的专业形象和对业务的认真态度，增加对方的信任感。
在撰写商务函电时，还需要注意以下几点。
首先，要确保语言简洁明了。
商务函电的目的是为了传递信息，因此使用简洁明了的语言可以提高信息传递的效果。
避免使用过多的专业术语和复杂的句子结构，使对方可以更容易理解。
4 电子商务函电与电子邮箱的使用
读邮箱中的邮件
电子邮件应用程序
1.电子邮件应用程序：邮件系统的客户端软件 2.主要功能
创建和发送邮件 接收、阅读和管理邮件 附加功能：如通讯簿管理、收件箱助理及账号管理
电子邮件地址的格式
• TCP/IP 体系的电子邮件系统规定电子邮件地址的格式如下： 收件人邮箱名@邮箱所在主机的域名
• 因此我们接收到一封电子邮件的时候，对附件的处理应该 尽可能地小心，应该确信其附带的附件是安全可靠的，才 能够将其打开。
• 注意查看邮件的主题，与自己无关的信件不要轻易打开 • 注意查看邮件的大小，如果没有附件而文件大于30k以上
的邮件要小心。
垃圾邮件
• 垃圾邮件不是病毒，但是它可以给用户的电子信 箱造成很大损害。垃圾邮件是通过把各种毫无用 处的电子邮件发送到用户的电子信箱当中，从而 影响用户的正常通信，对用户造成损害，其功能 类似于骚扰电话。
2、进入邮箱注册页面
3、选择注册方式
4、在注册页输入相关信息
5、注册成功后等到回复
6、登录邮箱
7、进行邮箱基本设置
设置联系人组 添加联系组
电子邮件基本构成
• 1．发件人：也就是发送该电子邮件时发件人的地址。 • 2．收件人：也就是一封电子邮件要发送到对方的电子邮
件地址。 • 3．抄送：所谓抄送（CC）指的是该电子邮件除了向发件
电子邮件的优越性
通过网络的电子邮件系统，用户可以用非常低廉 的价格、以非常快速的方式，与世界上任何一个角 落的网络用户联系，这些电子邮件可以是文字、图 象、声音等各种方式。同时用户可以得到大量免费 的新闻、专题邮件，并实现轻松的信息搜索。
商务信函范本
商务信函范本尊敬的先生/女士，首先，衷心感谢您对我们公司的关注并表达了合作意向。
我们非常荣幸能与贵公司建立业务合作关系，并相信这将是一个相互有利且令人期待的合作机会。
我公司一直以来致力于提供高质量的产品和优质的服务，以满足客户的需求。
我们拥有一支经验丰富、专业可靠的团队，以及先进的生产设施和管理体系。
通过这些优势，我们能够迅速响应客户的需求并保持产品质量的稳定。
在与众多优秀的合作伙伴合作多年的经验中，我们认识到了合作中的重要性和互信的构建。
基于此，我们为每一位合作伙伴提供最佳的商务信函范本，以让双方更愉快地开展业务合作。
商务信函范本如下：-------[公司名称/图标][地址][邮编][日期]尊敬的先生/女士，我代表我公司向贵公司表示衷心的感谢和诚挚的问候。
我们希望能够与贵公司建立长期而稳定的业务合作关系，并在未来的合作中实现共同的成功与发展。
我公司是一家专业从事[产品/服务]的供应商，多年来始终秉承诚信、高质量、务实创新的原则，以满足客户的需求为己任。
我们拥有一支经验丰富、技术过硬的团队，以及一流的设备和先进的技术，能够确保产品的质量和交货的准时。
在以往的业务中，我们与众多合作伙伴建立了密切的关系，并取得了良好的合作成果。
我们相信，与贵公司的合作也能够取得同样的成功。
我们愿意与贵公司共同努力，分享利益，共同促进我们各自企业的发展进步。
为了确保我们的合作能够顺利进行，我们提供以下合作细节和条件：1. 产品/服务的详细描述和规格- 描述1- 描述2- ...2. 价格及支付方式- 价格1- 价格2- ...3. 交货方式和时间- 运输方式- 预计交货时间- ...4. 售后服务和技术支持- 售后服务细则- 技术支持渠道- ...5. 合作期限和终止条款- 合作开始日期- 合作结束日期（可选）- 终止条款我们期待听到贵公司对于以上条件的回复，并期望尽快与贵公司进行正式的合作洽谈。
如果您还有任何疑问或需要进一步了解，我们随时愿意提供帮助和解答。
商务邮件的英语版格式范文
商务邮件的英语版格式范文Subject: Request for Meeting with Potential ClientDear [Client's Name],I hope this email finds you well. I am writing to request a meeting with you to discuss a potential business opportunity.Firstly, allow me to introduce myself. My name is [Your Name], and I am a representative from [Your Company]. We specialize in [Describe your company's products or services briefly].During my research, I came across your company's impressive track record in [mention the field or industry where the client's company excels]. I strongly believe that there are potential synergies between our companies, and I am eager to explore the possibility of establishing a fruitful partnership.I would appreciate the opportunity to meet with you in person, at your convenience. This meeting will allow us to further discuss the potential areas of collaboration and answer any questions or concerns you may have. I am confident that our meeting will provide the basis for a mutually beneficial business relationship.Please let me know of a suitable time and date for the meeting, and if there are any specific topics or documents you would like me to prepare beforehand. I am open to meeting at your office or any location of your choice.Thank you for considering my request. I look forward to your positive response and the opportunity to further discuss how our companies can work together to achieve mutual success.Yours sincerely,[Your Name][Your Position][Your Company][Contact Information]。
商务公共关系文书和函电礼仪
商务公共关系文书和函电礼仪商务公共关系文书和函电礼仪一、商务公共关系文书商务公共关系文书是商务活动当中非常重要的一部分，通过书面形式的交流，更能够传递清晰、准确的信息。
下面我们将介绍一些常用的商务公共关系文书和写作技巧。
1. 商务邀请函商务邀请函是邀请对方参加商务活动的正式文书，既能传达邀请方的诚意，又能提供必要的细节。
写作时需要包括邀请的目的、时间、地点、内容等，并要注明希望对方的回复。
2. 商务致谢信商务致谢信通常是对商务合作伙伴或客户表示感谢的一种方式。
在写作时，要表达真诚的感谢之情，并对合作的成果表示赞赏。
同时，可以提及对方在合作过程中所做的贡献，并表达希望继续合作的意愿。
3. 商务咨询函商务咨询函主要用于向对方提出问题或咨询相关事项。
在写作时，要先说明自己的问题或需求，并向对方提出明确的要求。
同时，要注意语言的委婉和礼貌，以及对对方时间的尊重。
4. 商务建议信商务建议信是向商务伙伴或上级提出建议或意见的文书。
在写作时，要清晰明了地说明问题，并提出具体的解决办法或建议。
同时，要尊重对方的决定，并表示愿意提供进一步的协助。
5. 商务告知函商务告知函用于向对方传达重要信息或通知。
在写作时，要简洁明了地表达需要告知的内容，并附上必要的说明或文件。
同时，要注明接收方需要采取的行动，并要求对方确认接收。
二、函电礼仪在商务交流当中，书面函电是非常常见的一种沟通方式。
以下是函电礼仪的几点要点。
1. 抬头部分在函电的抬头部分，应正确写明日期、称呼和地址等信息，以确保函电的准确性和正式性。
2. 正文部分在函电的正文部分，应用简洁明了的语言表达所要表达的内容。
可以先点明写信的目的，然后具体叙述事情的经过或需求，最后表达自己的态度和期望。
3. 结尾部分在函电的结尾部分，需要表达谢意或寄托期望。
可以对对方的帮助或配合表示感谢，或表达希望得到对方的回复或合作的意愿。
4. 署名及相关附件在函电的署名部分，需要注明写信人的姓名和职位，以确保对方知晓是谁发出的函电。
外贸英语函电范文(推荐十篇)
外贸英语函电范文(推荐十篇)外贸英语函电范文(篇一)Exporter Writes to Importer出口商给进口商的信(1)Dear Sirs,Your firm has been recommended to us by John Morris&Co., with whom we have done business for many years.We specialize in the exportation of Chinese Chemicals and Pharmaceuticals, which have enjoyed great popularity in world market. We enclose a copy of our catalogue for your reference and hope that you would contact us if any item is interesting to you.We hope you will give us an early reply.Yours faithfully,Notesin 专门(从事)，专门(经营)We specialize in the import an export of Arts and Crafts. 我们专门经营工艺品的进出口。
n. 常用复数，化工产品、化学制品 (=chemical products)n. 药品，药剂，成药great popularity 享有盛誉类似的表达方法有：The goods are most popular with our customers.The goods have commanded a good market.The goods are selling fast (or enjoy fast sales).The goods are universally acknowledged.The goods are unanimously acclaimed by our customers.“畅销品〞有如下表达法：ready seller;quick seller;quick-selling product.Judging from our experience in marketing our garden tools in Australia, we are rather confident that they will soon become quick-selling products in your market. 根据我们在澳大利亚销售园林工具的经验，我们相信这些产品将很快在你方市场上成为畅销品。
电子商务信函范例
电子商务信函范例第一篇：电子商务信函范例EDWARD S.ROWSEJanice DriveWilmington, DE 19810-3016302 475 0575/302 528 0864 cellEDUCATIONB.S.Chemical Engineering, University of New Hampshire, DurhamEXPERTISE•Nylon polymer polymerization and extrusion compounding.•Polyester polymerization and extrusion compounding and solid phase polymerization.•Acrylic polymerization and extrusion.•Ethylene copolymers polymerization and extrusion.•Rubber polymerization and extrusion.•Recycling of plastics, industrial waste, consumer waste.•Product development of plastics.•Plastics plant design, construction, and start up.•Plant safety analyses.•Basic data assembling and use in project design•Plant cost reduction, optimization.•Bulk material handling, solids flow, pneumatic conveying.Single screw extrusion Twin screw extrusionFarrel Continuous Mixers and Banbury Mixers and extrusion Screw injection molding processesPROFESSIONAL EXPERIENCEIndependent Consultant20002000•Oversaw the site selection ad relocation of the Elvanol® polyvinyl alcohol(PVA)plant fromGreenville to Laurens, SC.•Led the front-end loading of Elvanol® powder handling and packaging at Greenville, SC, andLaPorte, TX.• Headed the team defining the projects needed to optimize the packaging and bulk handlingsystem at Sabine River, Works, Orange, TX;led the front-end loading for new packaging line.•Consulted on a team that reduced the bottleneck at the Keldax® facility a t M.A.Hanna in Dyersburg, TN, and increased its capacity from 250 million to 320 million pounds a year.• Worked as project team leader with a full-service design contractor to design and estimate thecost($6 million)of a system for adding Bynel® compoundin g capacity at the plant in Dordrecht, Netherlands.Senior Technology Associate, Fabricated Products Department19831979 •Directed a $5 million project optimizing the acrylics process.•Led the team that optimized the Lucite®/Elvacite® manufacturing processes for cost, capacity,and quality, included several successful projects for bulk handling and compounding.Division Engineer, Engineering Polymers1963-1970•Headed the start-up and expansions of DuPont’s first plastics compounding division inParkersburg, WVA.•Directed the team that developed and commercialized the manufacturing process for the original family of glass-reinforced Zytel® nylon products at the plant at Wapakoneta, OH.CREDENTIALS• EIT Certificate in West VirginiaACADEMIC AND PROFESSIONAL AFFILIATIONS• American Society of Plastics Engineers• American Institute of Chemical EngineersHONORS• DuPont Executive Committee Award in 1991 •Edward S.Rowse# 955The CECON Group, Inc.第二篇：电子商务信函写作技巧1）跟新买家建立联系dear mr.jones:we understand from your information posted on that you are in themarket for textiles.we would like to take this opportunity to introduce our companyand products, with the hope that we may work with bright ideas imports in the future.we are a joint venture specializing in the manufacture and export of textiles.we haveenclosed our catalog, which introduces our company in detail and covers the mainproducts we supply at present.you may also visit our online company introductionat which includes our latest product line.should any of these items be of interest to you, please let us know.we will be happy to give you a quotation upon receipt of your detailed requirements.we look forward to receiving your enquires soon.sincerely,john robertscompany:xxxxxxxadd:xxxxxxxtel:xxxxxxxxfax:xxxxxxxxxemail:xxxxxxxxx2）对新买家要求建立业务联系的回复dear mr.jones:we have received your letter of 9th april showing your interest in our completeproduct information.our product lines mainly include high quality textile products.to give you a generalidea of the various kinds of textiles now available for export,we have enclosed acatalogue and a price list.you may also visit our online company introduction atwhich includes our latest product line.we look forward to your specific enquiries and hope to have the opportunity to work together with you in the future.sincerely,john roberts company:xxxxxxxadd:xxxxxxxtel:xxxxxxxxfax:xxxxxxxxxemail:xxxxxxxxx3）向老客户介绍公司的最新产品信息dear mr.jones:we have refreshed our online catalog at and now it covers thelatest new products, which are now available from stock.we believe that you will find some attractive additions to our product line.once youhave had time to study the supplement, please let us know if you would like to take thematter further.we would be very happy to send samples to you for close inspection.we will keep you informed on our progress and look forward to hearing from you.sincerely,john robertscompany:xxxxxxxadd:xxxxxxxtel:xxxxxxxxfax:xxxxxxxxxemail:xxxxxxxxx第三篇：电子商务信函回复TEXT ONE :Request for InformationSample reply to an RFIDear Mr.Charles Aznavour,Thank you for your inquiry dated 16 July.We are pleased to hear that you are interested in our products.We have sent you a copy of our latest catalog by DHL ,together with samples of some of the materials we regularly use in manufacturing of our products.I regret to say that we cannot send you the full range of samples.You can be assured ,however ,that our products are of the quality you expect.Mrs.Angela Wang,our Sales Manager ,will be in France next month and would be pleased to visit you.She will have with her a wide range of our products.When you see them ,we think that you will agree that only the best quality materials are used ,and that the high standard of workmanship will appeal to the most discriminating buyer.We also manufacture a wide range of widgets in which you may be interested.You can find a full illustration of them in our online catalog atWe look forward to receiving an order from you.Your sincerely ,Chen Guo Yu ,General ManagerDynamic Exports Shanghai Electronic Co.,Ltd信息查询回复样本：尊敬的Charles Aznavour 先生：您7月16日的查询现已收到。
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Yours faithfully, The Electrolux Corp. Horis De Wolley
结尾敬语和 落款偏右
(Manager)
主体的组成部分： 主体的组成部分：
称谓 正文 结束语/敬语 结束语 敬语 落款/署名 落款 署名
示例
Dear Sir,
称谓
正文 部分
We’ve received your letter of July 10th enquiring about our JOHNSON'S Baby Shampoo With Natural Lavender, but unfortunately, the stock of this product is running low due to the heavy demand. But we will inform you as soon as the new supplies come up. We sell a wide variety of Baby’s Shampoo. All of them are made of the NO MORE TEARS formula. For your reference, we enclose an illustrated catalogue of our shampoos and we hope you will find it interesting. We hope that we can close business to our mutual advantage in the future. Yours faithfully, Johnson & Johnson Doris Fergoson (Manager)
结束语/敬语 结束语 敬语
落款/署名 落款 署名
称呼
词首字母全大写， 词首字母全大写，用逗号或不 用标点符号
位置： Gentlemen后用 后用 冒号 必须齐头 正规场合下常用： 对男士：Dear Sir, 或Dear Sirs,或Gentlemen: 对女士：Dear Madam, 或Dear Mesdames, 建议使用：
Ciba-Geigy Chemicals Co. Pam Lotis Pam Lotis Inspection coordinator Inspection coordinator
For Ciba-Geigy Chemicals Co.
署名 职务 公司名称
复习：
1.电子邮件的构成 1.电子邮件的构成 2.电子邮件主体的格式 2.电子邮件主体的格式
缩格式示例
Dear Sir,
段首缩格
With reference to your order No. F256 of February 5 for 1,000 sets of Freezers, we’re pleased to inform you that the goods have been loaded on board the s/s “Peace”, which is sailing for your port on April 1st. We’ve sent a telex to the above effect this morning. Please insure the goods as contracted and make preparation for taking the delivery. We are now making out the necessary documents for negotiation. We assure you that our goods will be found satisfactory upon arrival at your port. We also hope that we can close more business with you in the future.
商务函电—电子邮件 商务函电 电子邮件
Unit1 THE BRIEF INTODUCTION OF BUSINESS E-MAIL
简介
近年来， 近年来，在诸种电子通讯手段中跑出来一 黑马” 它就是电子邮件。 匹“黑马”，它就是电子邮件。自诞生以 它的发展可谓突飞迅猛。 来，它的发展可谓突飞迅猛。令人刮目相 当前， 看。当前，它已经在商界得到了越来越广 泛的使用。 电子邮件， 泛的使用。 电子邮件，又称电子函件或电 子信函。 子信函。它是利用电子计算机所组成的互 联网络， 联网络，向交往对象所发出的一种电子信 件。
Dear Mr. Johnson或 Dear Jack
结尾敬语
位置： 齐头式靠左对齐，缩格式偏右 正规场合下常用： 1.Yours faithfully, 第二个单词小写， 第二个单词小写，结尾 用逗号或不用标点符号 2.Yours truly, 3.Faithfully yours, 4.Truly yours, 建议使用：
My E-mail Ebandbadboy@
电子邮件的主体基本上以商业函电的格 式为基础。 式为基础。商业函电格式常用为如下两 种：
齐头式（通用） 齐头式（通用） 缩格式
齐头式示例
所有的 段落往 左靠齐
段落之间用 空一行
Dear Sir, We’ve received your letter of July 10th enquiring about our JOHNSON'S Baby Shampoo With Natural Lavender, but unfortunately, the stock of this product is running low due to the heavy demand. But we will inform you as soon as the new supplies come up. We sell a wide variety of Baby’s Shampoo. All of them are made of the NO MORE TEARS formula. For your reference, we enclose an illustrated catalogue of our shampoos and we hope you will find it interesting. We hope that we can close business to our mutual advantage in the future. Yours faithfully, Johnson & Johnson Doris Fergoson (Manager)
电子邮件的特点
与传统的信函对比，电子邮件有如下几 项优点： 1.快速便捷 1. 2.节省费用 3.安全可靠
Consist of E-mails
电子邮件的组成部分
Байду номын сангаас
收件人 事由
外发的邮件
被抄送人 被暗抄人
主体部分
添加附件处
被抄送人 发件人
接收的邮件
日期 附件
事由 收件人
主体部分
电子邮件的主体格式
Yours sincerely, 或 Sincerely yours, Best regards 或 With regards
落款
结尾敬语
Yours faithfully,
Yours faithfully, Yours faithfully, L. Van Linde
Manager, QAD Software Co.