酒店常用英语
酒店常用英语
酒店常用英语一、名词解释1、front desk 前台2、house room 客房3、operator 总机，话务员4、business centre 商务中心5、assistant manager 大堂副理6、reception 接待7、morning call 叫醒服务8、VIP=very important person 贵宾9、laundry service 洗衣服务10、single room 单间double room 双人间triple 三人间suite 套间deluxe room 豪华间vacant room 空房11、upstairs上楼12、second第二13、elevator电梯14、basement地下室15、corridor走廊尽头16、advice忠告17、customer service centre 房务中心18、shopping centre购物中心19、toilet卫生间20、towel毛巾21、restaurant餐厅22、bredkfast/lunch/dinner 早餐/午餐/晚餐23、steak 牛排24、tea 茶25、bread 面包26、soap 香皂27、cup 杯子28、vegetable 蔬菜二、问候语1、Good morning（afternoon、evening）madam/sir早上（下午、晚上）好，女士/先生2、Welcome to our hotel. 欢迎入住我们大厦。
3、Wish you a most pleasant stay in our hotel.祝您在我们酒店入住愉快。
4、Thank you for your advice（information/help）.谢谢您的忠告（信息/帮助）。
5、You are welcome./Not at all. 不用谢。
6、It’s my pleasure. 很高兴为您服务。
7、I’m sorry./Excuse me. 对不起，抱歉。
酒店常用英语500句
酒店常用英语500句Part one : general expressions1)Good morning (afternoon ,evening),sir (madam).早上好（下午、晚上好），好，先生（夫人）2)How do you do? (-- how do you do ?)您好！3)Hello (or hi )!您好！4)How is everything (with you )?（您的）一切都好吗？5)How are you getting on ( or along ) these days ?这几天过得怎么样？6)How are you ? (- Fine ,thank you .and you? )您的身体好吗？7)Glad (nice ) to see you .见到您很高兴。
8)Welcome to our hotel.欢迎到我们的酒店来！9)It’s nice to meet you ag ain , Mr. Johnson .再次见到您太好了，约翰逊先生。
10)Good –bye.(or bye-bye)再见！11)Good night.晚安（晚间告别用）12)Have a good rest.祝您休息好！13)See you later (tomorrow).以后（明天）见！14)Hope to see you again soon.希望不久再见到您！15)Have a good time.祝您过得愉快！16)We wish you a pleasant stay in our hotel.愿您在我们饭店过得愉快！17)Please don’t leave anything behind.请不要遗忘你的东西。
18)Mind (or watch) your step!请走好！19)We wish you a pleasant journey.祝您旅途愉快！20)Have a nice trip!一路平安！21)All the best!万事如意。
酒店常用英语
1、Goodmorning (afternoon ,evening),sir (madam).早上好（下午、晚上好），好，先生（夫人）2、How do you do? (-- how do you do ?) 您好！3、Hello (or hi )! 您好！4、How is everything (with you )?（您的）一切都好吗？5、How are you getting on ( or along ) these days ?这几天过得怎么样？6、How are you ? (- Fine ,thank you .and you? )您的身体好吗？7、Glad (nice ) to see you . 见到您很高兴。
8、Welcome to our hotel. 欢迎到我们的酒店来！9、It’s nice to meet you again , Mr. Johnson 再次见到您太好了，约翰逊先生。
10、Good –bye.(or bye-bye)再见！11、Good night. 晚安（晚间告别用）12、have a good rest. 祝您休息好！13、See you later (tomorrow). 以后（明天）见！14、Hope to see you again soon. 希望不久再见到您！15、Have a good time. 祝您过得愉快！16、We wish you a pleasant stay in our hotel.愿您在我们饭店过得愉快！17、Please don’t leave anything behind.请不要遗忘你的东西。
18、Mind (or watch) your step! 请走好！19、We wish you a pleasant journey. 祝您旅途愉快！20、Have a nice trip! 一路平安！21、All the best! 万事如意。
酒店常用英语
酒店常用英语文件编码（008-TTIG-UTITD-GKBTT-PUUTI-WYTUI-8256）酒店常用英语Lobby 大堂Front office 前厅Receptionist 前台接待员Register 登记registration card 登记单Reservation list 预定单Waiting Reservation list 等候预定Overbooking 超额定房Fully booked 满房Procedure 手续，程序Form 表格Message 留言Breakfast coupon 早餐券Voucher 优惠券Promotion 推广Discount 折扣Room card/key 房卡Group rooming list 团队用房单Room status 房态Vacant ready 可卖房Vacant clean 干净房Vacant dirty 脏房Arrival 到达Expect arrival 预计到达Early arrival 提前到达Departure 离店Expect departure 预计离店Early check-out 提前离店Late check-out 延迟离店Extend 延长Extend departure 延期Extend stay 续住Postpone/delay 延期Cancel 取消Guarantee 担保Confirm 确认Accept 接受Inform 通知Count 数，点数Apologize道歉Suggest 建议Arrange 安排Deliver 投递，传送Prepare 准备Send 派遣Scan 扫描Block 阻塞Release 再出租Room available 可用房Room occupied 已占用房Out of order 维修房Day use 日用房House use 酒店用房Discrepancy 误差Complimentary room 免费房Occupancy 出租率Room type 房型Single room 单人房Double room 双人房Twin room/Standard room 标准间Suite （一套）房间，指拥有一室一厅或多室多厅的房子King Executive Suite 行政套房Deluxe Executive Suite 豪华行政套房Premier Suite 至尊套房Presidential Suite 总统套房EF, Executive Floor 行政楼层Conference room 会议室Multi-function hall 多功能厅Balcony 阳台Scene 景色，景象Counter 柜台Bath 浴室Shower 淋浴Extra bed 加床Room rate 房价Room charge 房租Special rate 优惠价Market price 市价Service charge 服务费Price list 价目表Room charge sheet 房价表Upgrade 升级Forecast 预报Package 包价Walk in 散客（无预定）Deposit 押金Receipt 收据Credit card 信用卡Great Wall Card 长城卡Master Card 万事达卡American Express Card运通卡VISA Card 维萨卡Check/Cheque 支票Travel cheque 旅行支票Bank draft 汇票foreign currency外币Currency 货币Exchange 兑换Exchange rate/Rate of exchange 兑换率Conversion rate 换算率Cash 现金Coin 硬币Exchange memo 兑换水单Identity card 身份证Passport 护照Address 地址Visa 签证Visa available 签证有效期Nationality 国籍Signature ( sign) 签字Change room 换房Fine 罚金Miscellaneous charge 杂费Procedure fee 手续费Bill 账单Invoice 发票Direct bill Purchase 购买Free of charge 免费Off-season 淡季Peak-season 旺季Copy 复印Print 打印Fax 传真Envelope 信封，封套Staple 订书钉Stick 粘贴，张贴Sticker 背后有粘胶的标签。
(完整版)酒店常用英语汇总
酒店常用英语汇总English for Front Office Dept.前厅部常用英语1、Good morning/ Good afternoon /Good evening !早上好/下午好/晚上好!2、Welcome to Ravi Shinger International Hotel下午好！欢迎光临诺威香卡国际酒店。
3、How may I help you ?请问有什么可以帮到您？4、May I know your name ,please ?请问贵姓？5、Do you have a reservation with us？请问您预订了房间了吗？6、I’ll check our room availability 我来查一下是否有空房间。
7、Just a moment ,Please请稍等8、I'm sorry. We have no record of a booking in your name.对不起，我们没有以您的名义预订的房间记录。
9、We have standard rooms, single rooms, Garden suite and presidential suite.我们有标间、单人间、花园套房及总统套房。
10、How long do you plan to stay?请问您预计住几天？11、May I see your passport ?我能看一下您的护照吗？12、Your room charge for one night is RMB***,sir/madam.先生/女士，您一晚的房费是***元13、The room charge is include two breakfast.房价包含两份早餐。
14、please pay RMB300 as deposit请支付300元作为押金。
15、How would you like to make the payment, in cash or by credit card?请问您打算如何付款？现金支付还是信用卡？16、If you need the room service ,please dial8800.如果您需要客房送餐，请拨8800.17、We hope you enjoyed your stay .希望您在这儿住的愉快。
酒店常用英语
酒店常用英语如下：1. 预定房间：- I would like to make a room reservation.（我想预定一个房间。
）- Can I book a room for [number of nights]?（我可以预订[number of nights]晚的房间吗？）- What are your room rates?（你们的房间价格是多少？）- Do you have any available rooms for [date]?（你们有[number of rooms]个房间在[date]日期可用吗？）2. 入住和退房：- I have a reservation under the name of [your name].（我有一个以[你的名字]预订的房间。
）- What time is check-in/check-out?（入住/退房时间是几点？）- Could you please provide me with a key card for room [room number]?（请给我提供[房间号]的房卡。
）- I would like to extend my stay for [number of nights].（我想延长[number of nights]晚的住宿。
）- Can I have a late check-out?（我可以延迟退房吗？）3. 房间设施：- Is breakfast included in the room rate?（早餐包含在房价内吗？）- Could you send someone to fix the air conditioning in my room?（能派人来修理我房间的空调吗？）- Can I have an extra pillow/blanket/towel, please?（我可以要一个额外的枕头/毯子/毛巾吗？）- How does the Wi-Fi work in the hotel?（酒店的Wi-Fi如何使用？）- Is there a hairdryer/iron in the room?（房间里有吹风机/熨斗吗？）4. 其他服务：- Where is the nearest restaurant/bank/pharmacy?（最近的餐厅/银行/药店在哪里？）- Can you help me arrange transportation to the airport/train station?（你能帮我安排去机场/火车站的交通吗？）- Could you recommend any local attractions or sightseeing spots?（你能推荐一些当地的景点吗？）- What time does the hotel gym/pool/spa open/close?（酒店的健身房/游泳池/水疗中心什么时候开放/关闭？）。
酒店日常英语单词
Reservation n.预定Reserve v. 预定FIT reservation (Full Independent Tourist) 散客预定Reservation clerk 预定员Twin a.双人的Deluxe a.豪华的Rate n. 价格；费用Surname n. 姓氏Initial n. 起首字母Flight number（飞机）航班号Arrival time抵达饭店时间In the name of以（某人）的名义Confirm v. 确认Cancellation n. 取消Check-in入住登记Corporate a. 公司的Corporate reservation公司预算Hold the line别挂断电话Accommodation n. 住宿、便利Settle v. 结帐Account n. 所欠帐目Fax n. 传真；用传真发送Be of help提供帮助Guarantee v. 保证Guaranteed reservation有保证预定Departure date离店时间On a personal (business)trip私人旅行（出差）Credit n. 信用；（银行存款）Credit card信用卡In advance提前American Express美国运通卡Expiration n. 信用卡截止有效日期Hold v. 保留Revise v. 修改Travel agent旅行社Due to因为，由于Alter v. 变更Cancel v. 取消Instead of取代If possible如果可能的话Available a. 有空的Upgrade v. 升级Extension n. （电话）分机号So far so much到目前为止就这些Confirmation number确认号At one’s service乐意帮助Preferential a. 优先的、特惠的Front office总台前台Receptionist接待员Named指定的According to根据Fill out (in) 填写Sign签(名)Passport护照Enjoy喜欢Stay停留Walk-in无预定的客人Extra另外Discount折扣Per每In that case那么several几个Handle处理Frequent Guest常住客Present呈上Tour group旅行团Tour leader领队CITS中国国际旅行社Association协会Name-list名单Visa签证Group Visa团队签证Morning call早上叫醒服务Voucher凭证After you您先请Arrange for the room安排房间Black list黑名单Deposit无预定的客人Extra key备用钥匙Identification身份证明Lobby大堂Make payment / Settle the bill结账Morning call叫早服务Passport护照Registration入住登记Service Charge服务费Take a print of the card刷信用卡Signature n. 签名Skipper n. 逃账者Coupon抵用券Receipt收据Considerate adj. 考虑周到的、体贴的Disabled adj. 残疾的、无能力的Valet服务员；洗熨衣服Facility n. 设施、工具Designated a. 指定的Courteous a. 礼貌的License n. n. 执照Converse n. 交谈Independently adv. 独立地Exceed v. 超过，胜过Recreational娱乐的billiard n. 台球Bowling保龄球Gymnasium[dʒim‘neiziəm] n. 健身房Souvenir n. 纪念品Spacious宽敞的Gatekeeper n. 门卫Concierge [kɔ:nsi’ɛəʒ] n.n. 门房，行李生v. 护送Ambassador n. 大使Escort Castle n. 城堡Run errands跑腿办事Billiard台球After you您先请Excellent people skills良好的交际能力Meet（exceed) customerexpectations达到或超过客人的期望Service guide n. 服务指南Directory of services服务指南Room service menu客房服务餐饮菜单Slide back and forth前后滑动Cozy [‘kəuzi] 舒适的、安逸的、惬意的Luggage rack行李架Storage receipt保管凭条Sign标牌、记号Doorknob球形门拉手Remote control遥控器Balcony阳台Representative[repri’zentətiv] 代表Hospitality 好客Bumping颠簸的Limousine [limə’zin ] 豪华汽车Under one’s belt在某人掌控中，有经历Laundry n. 洗衣店，洗衣房；洗衣；送洗衣物Housekeeper n. 客房管理员Housekeeping n. 客房部Housekeep v. 客房管理Silk dress真丝裙Contain v. 包含，包括Stationery n. 文具Folder n. （文具）夹子，折叠式册子Colorfast不褪色的Run v. 掉色Dry-clean v. 干洗Lining n. （衣服的）衬里Unstitch v. 脱线Tear v. 撕裂Further adj. 进一步的Three-piece suit三件套西装Sweater [‵swetə(r)] 羊毛衫Express adj. 快速的Express laundry service快洗服务Extra adj. 额外的Charge n.&v. 收费Pick up取（衣物）Shrink v. 缩水Otherwise否则Damage n. &v. 损坏，损伤Complaint n. 投诉，抱怨Policy政策，规定Refund v. 退款Indemnity n. [ɪn‵demnəti]赔偿Compensation n. 补偿Compensate v. 补偿，赔偿Convenience n. 方便Convenient adj. 方便的，便利的Fill out / in填写Vest n. 背心Iron v. 熨烫Soft soap液体或半液体肥皂Fade v. 褪色Spill v. 溅，泼Vinegar醋Remove v. 除去Mend缝补Sock短袜Darn v. 织补Button纽扣Missing缺少的Valet熨烫工Valet service洗烫服务Deliver发送Bikini比基尼Blouse女长衫Bra (brassiere) 胸衣Dress连衣裙Handkerchief手帕Shorts短裤Skirt短裙Slacks / pants / trousers长裤Socks (pair) 短袜stockings长袜Suit (2pcs) 西装（两件套）T-shirt T恤Ladies underwear女士内裤Underpants (man) 男士内裤Sport shirt运动服Jacket夹克衫Jeans仔服Rate list价目表Scarf围巾Uniform制服waistcoat马甲Starch上浆Shrink缩水stain污点Seam裂缝Iron熨烫Stitch缝合Unstitch脱线burnt烧坏的、烫坏的Check-out离店结帐Print the bill打印帐单Service charge服务费Deposit n. 预付金Receipt n. 收据Invoice n. 发票Currency n. 流通货币Settle the bill结帐Exchange memo兑换水单Exchange rate quotation外汇牌价Minibar n. 迷你吧(客房酒吧;客房小冰箱)Folio n. 客户个人帐目Total v. 总计,合计Imprint n. 压印，刻印，使铭记Traveler’s check旅行支票Room service客房送餐服务Laundry n. 付(待)洗衣物,已洗衣物Dispute v. n. 争议,纠纷F&B餐饮(food and beverage)Equivalent n. 等同物,等价物ancestor n. 祖先celebrate v. 庆祝，纪念decorate v. 装饰delicious adj. 美味的dragon n.龙dumpling n.饺子New Year‘s Eve n. 除夕joyful adj. 充满欢乐的lantern n. 灯，灯笼local adj. 地方的，当地的magical 有魔力的，有魅力的relative n. 亲属，亲戚Family reunion dinner n. 团圆饭the beginning of New Year初一Spring Festival couplets 春联do Spring Festival shopping买年货Fireworks 爆竹Lion and dragon dance舞狮舞龙riddles written on lanterns灯谜New Year‘s visit 拜年staying-up 守岁taboo 禁忌offer sacrifices to one‘sancestors 祭祀祖先Enjoy family life 享受家庭生活Roomdoor房门Bell门铃Locker门锁/ 更衣室Main switch总开关Air vent空调百叶门Closet衣柜Shelves衣柜内固定木架Clothes hanger衣架Luggage rack行李架Air condition control空调调节器Dressing table梳妆台Drawer抽屉Mirror镜子Table lamp台灯Lamp shade灯罩Stationary holder文具盒TV set电视机TV controller电视遥控器TV holder电视遥控器套Stool (chair) 梳妆凳Waste basket 垃圾筐Curtain窗帘Glass玻璃窗Arm chair圈椅Stand lamp落地灯Coffee table咖啡台Thermos bottle冰壶Ice bucket热水壶（膳魔师）Tea cup茶杯Ashtray烟灰缸Tea box茶叶盒Glasses玻璃杯Electric jug kettle电水壶Bedspread床单Bedding bag (quilt cover) 被套Bedside cupboard床头柜Acoustics & adjustment床头音响控制板Do not disturb (DND) 请勿打扰Mural picture挂画Smoke reaction烟感器Carpet地毯Wallpaper墙纸Ceiling天花板Bathroom浴室Air exhauster抽风机Fluorescent lamp [flɔ:‵resnt] 日光灯Washbasin / sink面盆/ 水槽Tap (hot & cold) 水龙头Towel set毛巾架Water tank水箱Bathtub浴缸Nozzle花洒Scottles holder纸巾盒（一般使用斯歌特牌Scale磅秤/ 规模/ 比例Shower curtain浴帘Hair dryer吹风筒Bathrobe浴衣Sewing kit针线包Comment cards意见卡Post cards明信片Drinks price list酒水价目表Pad, pencil, writing paper留言本、铅笔、留言纸Body foam沐浴液Hair shampoo洗发液Hair conditioner护发素Body lotion护肤乳液Comb数字Toothbrush & toothpaste牙刷& 牙膏Shower cap浴帽Tissue面巾纸Toilet paper厕纸Vacuum吸尘，吸尘器Convenient方便的Disturb打扰In a mess一片混乱Turndown service清理服务/开夜床Tidy up整理，收拾，拾掇Trolley手推车、餐车Housemaid / chambermaid /room attendant女服务员atmosphere气氛，氛围Cigarette [siɡə′ret] 香烟Brand品牌Curtain窗帘Typical典型的、特有的Cushion [′kʊʃən] 靠垫Mattress床垫Take a nap小睡，午睡Be off下班Overnight staff夜班工作人员Minimum charge最低消费Service charge服务费Bacon培根、腌肉、熏肉Breakfast roll早餐包Continental breakfast大陆式早餐American breakfast美式早餐Breakfast buffet自助早餐Croissant [krə′sɑnt] 可颂面包、羊角包Toast吐司、烤面包juice果汁White coffee加奶咖啡Fried egg煎蛋Boiled egg水煮蛋Soft boiled egg软心煮蛋，两分钟，半熟Hard boiled egg硬心煮蛋，五分钟，熟透Sunny-side up (down) 只煎一面，蛋黄朝上（朝下）Turned over两面煎Easy over (over-easy) 两面稍煎Over-hard两面煎老Scrambled egg炒蛋Preserved egg皮蛋Century egg皮蛋Poached egg水煮荷包蛋Jellied egg蛋羹Omelet加料蛋卷（蘑菇、腌肉等）Grilled tomato烤西红柿Porridge粥Corn flakes谷物麦片Menu菜单beverage酒水饮料Legibly易读的、易辨认的Positive积极的、正面的Negative消极的、负面的Plate盘子macaroni [mækə′rəʊni] 通心粉、意大利面sauce酱汁Soy sauce酱油shred切成丝、切碎Shredded chicken salad鸡肉沙拉Sliced white loaf切片白面包Diced chicken鸡块、鸡丁Coffee table咖啡桌Doorknob menu挂门餐牌Tick the items选择项目Marmalade橘子酱、涂果酱Preserve果酱Can v. 罐装、听装grapefruit n. 柚子Freeze v. 冷藏Canned or Frozen罐头或冰冻的Sweeten v. 使甜、加糖Unsweeten v. 免糖Consomme [kən'sɒmeɪ] 肉汤Grill炙烤Veal小牛、牛肉salmon ['sæmən] 三文鱼、大马哈鱼Smoke烟熏的、烟制的Scottish苏格兰的Pour倾倒tray托盘Private room包厢Indicate显示、表明、指示Deposit押金Specified time指定就餐时间A later arrival (比预定时间）晚到Restaurant餐厅Contact v. 与．．．联系；联络Appreciate v. 赏识；欣赏;感激的；感谢的Arrange v.安排A party of four一行４人Vacant a. 空着的；无人坐Lounge n. 酒廊；休息室In the meantime在此期间；其间Have someone seated安排某人入座Have someone doing让某人一直做某事，不停地做Step this way这边走Fantastic a. 极好的；美妙的Terribly a. 很；非常Prefer v. 宁愿；更喜欢Lemon n. 柠檬Black tea红茶Recommend推荐Chilli辣椒、辣的Salty咸的Aromatic香的Oily油的Flavor n. 风味，口味Cuisine菜肴、菜系Favorite受欢迎的食品Speci`ality （同specialty) 特殊风味的食品That’s all for now先点这些菜吧Raw生的，生肉的Fillet steak菲利牛排Registered guest住店客人Liter一公升、一扎deluxe cold dishcombination冷水拼盘Recommend v. 推荐Liquor n. 白酒Strong adj. 烈性的（如酒）Experience v.&n. 经历，感受，经验，体验Fantastic adj. 极好的Banquet n. 宴会Watermelon n. 西瓜Deluxe adj. 豪华的Combination n. 结合，联合Grill v. 铁扒，用明火烤Pigeon n. 鸽子Speciality n. 特产Sautév. [soʊ'teɪ] 嫩煎Prawn n. 对虾Pomfret n. 鲳鳊鱼Assorted adj.各种各样的assorted fruits水果拼盘with our compliments免费赠送Brandy白兰地Crème de cacao（法）可可甜酒Pour倾倒One measure of一份Stir搅拌Top up with champagne用香槟倒满Tall chilled glass高脚冷玻璃杯Bali巴厘岛（印尼）Lime酸橙汁A dash of少许vigorously大力、猛力Crushed ice碎冰Horrible [`hɒrəbl] 讨厌的、可怕的、震惊的Lobster龙虾Soda water苏打水Soft drink软饮料Potato chip薯片Peanut花生Dessert [dɪ'zɜ:t] 甜品Desert 沙漠On the house免费、由本店承担费用annoy使生气、使恼火常见烹饪方法：fry 煎、deep fry 炸、stir-fry 炒、grill 烤、braise 烩、bake 烘、steam 蒸、smoke 熏、boil 煮、炖stew、scalding 白灼、BBQ 铁板烧、quick boil 汆, instant boil 涮, bake in a pan 烙, braise in soy sauce 红烧, marinate 卤制刀功：mashing 捣成泥、shredding 切片、slicing 切丝、dicing 切块、mincing 切碎、filleting 切柳条、stuffing酿入、boning 去骨、shelling 去壳、skinning 去皮、scaling 去鳞、pickling 腌制味道：acid, bitter, fruity, hot, mild(清淡的), salty, savory (香薄荷的), scented (有香味的), sour, spicy, sugary, sweet质地：chewy 有嚼头的, chopped 剁碎的, crisp 脆的, crumbly 易碎的, crunchy 嘎吱嘎吱的, dry 干的, flaky 薄片状, smooth 柔滑的, tender 细嫩的外形：round, square, oval 椭圆形, triangular 三角形的, rectangular 长方形的, tubular 管状的,irregular shaped 形状不规则的, diamond shaped菱形的, butterfly shaped,crescent shaped 月牙形,cone shaped 圆锥形,barrel shaped 桶状的Teppanyaki (铁板烧) isgrilled slices of beef.Dolmades(多美滋) aresmall parcels made withvine leaves (葡萄叶)containing rice andspices.Polpette are small meatballs rolled in bread crumbs.介绍制作方法和配料With shabu shabu(日式油纸火锅）, you dip your ownsteak into boiling stock withchopsticks.Chef’s fried rice is friedrice with shrimp, eggs andbroccoli (花椰菜).常见常用料及菜名（西餐）：Sirloin 西冷（牛肉脊骨两旁的肉）Pasta 意大利面食，包括spaghetti 实心粉和Macaroni 通心粉，宽面条LasagnaCutlet 吉列(裹面粉炸的肉排或肉片）Chowder 周打（香味浓郁的奶汤，例如周打鱼汤等）Puff 泡芙（酥脆西式小点，内里填充奶油和果酱）Smoked salmon 烟熏三文鱼Black Caviar 黑鱼子酱/Oyster 生蚝/常见常用料及菜名（西餐）：Goose Liver Sauce 鹅肝酱French Style Baked Snail法式焗田螺Russian Borsch 罗宋汤Cream & MushroomsSoup 奶油蘑菇汤Minestrone Soup 意大利蔬菜汤Fruit Salad 水果沙拉/杂锦色拉Mixed Salad常见常用料及菜名（西餐）：吉列大虾Prawn –Cutlet法式烧鸡French-Style Roast Chicken法式烤羊腿French-Style Roast Leg of Lamb意式橙烩鸭Italian-Style Duck with Orange Zest and Curacao Sauce (橙味汁）红酒烩牛脷braised OX-tongue with red wine黑椒牛仔骨Fried beef short ribs with black pepper sauce洋葱烧汁焗鸡腿baked chicken leg with onion常见常用料及菜名（中餐）：鱼片sliced fish肉丝shredded meat薯泥mashed potatoes 鸡丁diced chicken酿豆腐stuffed bean curd 炸鱼柳fried fillet of fish 虾仁shelled shrimp去鳞鱼scaled fish咸腌菜pickledvegetables常见常用料及菜名（中餐）：川菜condiments 调味料/Chinese Red pepper 花椒Chilli / Red Pepper 辣椒/ Pepper 胡椒Sticky-hot and strangeflavor 麻辣味Twice-cooked Pork Slices回锅肉Special Spicy Chicken辣子鸡Shredded Pork with SpicyGarlic Sauce 鱼香肉丝Kung Pao Chicken 宫保鸡丁Ma Po Beancurd 麻婆豆腐常见常用料及菜名（中餐）：鲁菜，口味偏咸Roasted Pork Intestine九转大肠Fried Sea Cucumber withSpring Onion 葱烧海参粤菜，选料精致、清淡爽口White Sweet and SourTrotter 白云猪手Sweet and Sour Pork 糖醋咕噜肉江苏菜，重配色和造型Fried Mandarin Fish inSquirrel Shape 松鼠桂鱼Changshu Beggar’sChicken 常熟叫化鸡常见常用料及菜名（中餐）：福建菜，多用海鲜，味道清淡鲜嫩Buddha Jumping Over theWall 佛跳墙湖南菜，咸辣油重Sauced Pork withCabbage 腊味合蒸安徽菜，精于烧、炖和烟熏Ba Gong Shan MeatBeancurd 八公山豆腐浙江菜，擅长河鲜和海鲜West Lake Fish in SweetSour Source 西湖醋鱼Dongpo Pork 东坡肉。
酒店常用英语
酒店常用英语Lobby 大堂Front office 前厅Receptionist 前台接待员Register 登记R.C registration card 登记单Reservation list 预定单Waiting Reservation list 等候预定Overbooking 超额定房Fully booked 满房Procedure 手续，程序Form 表格Message 留言Breakfast coupon 早餐券Voucher 优惠券Promotion 推广Discount 折扣Room card/key 房卡Group rooming list 团队用房单Room status 房态Vacant ready 可卖房Vacant clean 干净房Vacant dirty 脏房Arrival 到达Expect arrival 预计到达Early arrival 提前到达Departure 离店Expect departure 预计离店Early check-out 提前离店Late check-out 延迟离店Extend 延长Extend departure 延期Extend stay 续住Postpone/delay 延期Cancel 取消Guarantee 担保Confirm 确认Accept 接受Inform 通知Count 数，点数Apologize道歉Suggest 建议Arrange 安排Deliver 投递，传送Prepare 准备Send 派遣Scan 扫描Block 阻塞Release 再出租Room available 可用房Room occupied 已占用房Out of order 维修房Day use 日用房House use 酒店用房Discrepancy 误差Complimentary room 免费房Occupancy 出租率Room type 房型Single room 单人房Double room 双人房Twin room/Standard room 标准间Suite （一套）房间，指拥有一室一厅或多室多厅的房子King Executive Suite 行政套房Deluxe Executive Suite 豪华行政套房Premier Suite 至尊套房Presidential Suite 总统套房EF, Executive Floor 行政楼层Conference room 会议室Multi-function hall 多功能厅Balcony 阳台Scene 景色，景象Counter 柜台Bath 浴室Shower 淋浴Extra bed 加床Room rate 房价Room charge 房租Special rate 优惠价Market price 市价Service charge 服务费Price list 价目表Room charge sheet 房价表Upgrade 升级Forecast 预报Package 包价Walk in 散客（无预定）Deposit 押金Receipt 收据Credit card 信用卡Great Wall Card 长城卡Master Card 万事达卡American Express Card运通卡VISA Card 维萨卡Check/Cheque 支票Travel cheque 旅行支票Bank draft 汇票foreign currency外币Currency 货币Exchange 兑换Exchange rate/Rate of exchange 兑换率Conversion rate 换算率Cash 现金Coin 硬币Exchange memo 兑换水单Identity card 身份证Passport 护照Address 地址Visa 签证Visa available 签证有效期Nationality 国籍Signature ( sign) 签字Change room 换房Fine 罚金Miscellaneous charge 杂费Procedure fee 手续费Bill 账单Invoice 发票Direct bill Purchase 购买Free of charge 免费Off-season 淡季Peak-season 旺季Copy 复印Print 打印Fax 传真Envelope 信封，封套Staple 订书钉Stick 粘贴，张贴Sticker 背后有粘胶的标签。
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酒店常用英语-打铃服务Ring the Bell 打铃服务-Did you ring,madam?-是你按铃吗，太太?-Yes.Kindly turn off the air-conditioner in this room.I've tried to do so,but I can't.-是的，麻烦你把这屋的空调器关掉。
我自己已经试过了，可我关不动。
-Yes,madam.There's something wrong with the switch;perhaps it needs repairing.-好的，太太。
这个开关有点毛病，大概需要修理一下了。
-What can I do for you,sir?-先生，你有什么事要我办吗?-The light has fused.Please change the bulb for me.-电灯泡坏了，请换一个。
-The light of this room is dim,please get me a brighter one.-房间里灯光太暗，可否调一只亮灯泡? -There is no water in the bottle.-热水瓶没水了。
-The tea cup is dirty.Please get some glasses for me.-茶杯脏了，请拿几只玻璃杯来。
-Please bring me some ice blocks.-请拿些冰块来。
-I've got some coffee.Please get me some cube sugar.-我自己有咖啡，请拿几块方糖来。
-I should like you to bring me some hot watcr.-我想请你给我送些热水来。
-Please buy tow packets of Zhonghua cigarettes(filter tipped)and a box of match for me.-我要两包带过滤嘴的"中华"香烟和一盒火柴。
-Please get me some envelopes and writing-paper.-请拿些信封信纸来。
-I want a bottle of red ink.-我要一瓶红墨水。
-The floor of the bathroom is too wet.Please clean (mop)it.-浴室地板太湿了，请清扫一下。
-I want to turn on that light.Where is the switch?-我想开亮那盏灯，请问开关在哪里?-There it is,beside the wardrobe.-在那儿，衣柜旁边。
-I can't sleep well because the tap is dripping.-龙头漏水，吵得我睡不好觉。
-There is no water in the water closet.Would you please have it repaired?-马桶无水，请修理一下。
-The telephone is out of order.-电话机坏了。
-There is something wrong with the TV set.-电视机出了故障。
-The wash-basin is clogged.-洗脸池堵塞了。
-The lamp plug is broken.Can you get it fixed?-电灯插头坏了，你会修理吗?-Well,I'll send for some-one to repair it.-好，我马上派人来检修。
-Would you please polish my leather shoes?-请把这双皮鞋擦擦。
-Put your shoes in front of the door,please.We'll brush them for you.-请你晚上把它放在门口，我们会替你擦的。
-Please bring me one portion of toast with fried eggs and a glass of milk.-请送一份烤面包、煎蛋和一杯牛奶。
-Please send up two coffee and four sandwiches.By the way,you might have my things sent up here.-请送两杯咖啡和四份三明治来。
顺便说一声，请把我的东西搬到这儿来。
-It's my wife's birthday today.I would like to order a cake,two bottles of champagne and some condles.-今天是我夫人的生日，我想订一只蛋糕、两瓶香槟，还要一些腊烛。
-The different sizes of the cake are 7 inches,9 inches and 11 inches.Which size do you prefer?-蛋糕有七寸、九寸、十一寸的，你要订多大?-I want the 9-inch one.-我要九寸的。
-When shall I send it to your room?-什么时候送到房间里?-Three guests are coming here at five this afternoon.Please get some more chairs.-下午五时有三位朋友来作客，请多准备几把椅子。
-All right.-好。
-The room is too hot.Is there any air-conditioning in this hotel?-房里太热，饭店有空调设备吗?-Yes.It was set up last year.-有，是去年安装的。
-Why isn't cool air turned on in such a hot day? I can't stand the heat.-那在这样热的天气里为什么不开放冷气呢?我热得受不了。
-I'm very sorry not to have taken care of you well.I will turn on the air-conditioning for you at once.-对不起，我们对您照顾得不好。
我马上替您把空调机打开。
-The room is very hot,and besides tthere are some mosquitos.Can you do anything to it?-房间里很热，还有蚊子，请想想办法。
-I'll light a mosquito incense for you.-我给你点一盘蚊香。
-I'll spray insecticide and refreshing oil.-我来喷点药水和清凉剂。
-There are some cock-roaches in the room.Please wipe them out.-房间里有蟑螂，请把它除掉。
-I'm sorry.Our management is not so good.I'll wips them for you right away.-对不起，我们管理得不好，我马上替你把蟑螂除掉。
-How does this shower work?-淋浴装置好用吗?-Where's the plug for a shaver?-刮脸刀用的电源插头在哪里?-What's the voltage?-电压量多少?-The cool air is too cold.I feel rather cold.Please turn it off a little bit.-冷气太足，我觉得冷，请关小点儿。
-The cool air is not cold enough.Please make it colder.-冷气不足，请开大点儿。
-It seems to me that there is no cool air in the room.Will you please examine it?-房间里好象没有冷气，请检查一下。
-Sorry,there is no automatic air-condition equipment in the room.-对不起，房间里没有自控调节设备。
-The weather becomes cold suddenly.The room is not warm enough.I'd like to borrow an electrical stove for heating.-天气突然转冷，室内温度不够，我想借一只电炉取暖。
-Well,I'll send it right away.-好，我马上就给你送来。
-I'm going out for a walk.If anyone comes to see me,please ask him to leave a message.-我出去散散步，如果有人来找我，你请他留个条子。
-I'm leaving now and I shall be back soon.If somebody asks for me,please tell him (her)that I shall be back after 10 a clock.-我现在出去，很快就回来。
如果有人找我，请告诉他(她)，我将在十点后回来。
-All right.-好-Is Mr.Jack from Canada in?-加拿大的杰克先生吗?-He has just gone out.-他刚刚出去。
-When will he be back?-他什么时候回来?-He won't be back until dinner.-饭前回不来。
-Are there any message for me?-有口信留给我吗?-Did anyone call me when I was out?-在我外出时曾有人打电话给我吗?-Did anyone come to see me?-有谁来找我吗?-Yes.He left a message for you.There was also a telephone call from a lady.She asks you to ring her up this evening.-有。