酒店英语必备189
酒店前台常实用英语口语很全定稿版
酒店前台常实用英语口语很全精编W O R D版 IBM system office room 【A0816H-A0912AAAHH-GX8Q8-GNTHHJ8】酒店前台英语口语一．概述在酒店里所使用的英语会话，基本上是属于商业英语，与日常生活会话中所使用的英语略有不同，较注重礼节。
正式英语通常会让人误解为极艰深的英语，其实，只要套用一定格式的句子和单词，就可以了。
例如：非正式英语正式英语What’s your name May I have your name您贵姓请问您贵姓大名Do you want some tea Could you like some tea您要喝茶吗请问您想喝茶吗Over here, please. Could you come this way please?这边请。
请您往这边走好吗* 不要说OK, Sure, Yeah等等，而要说Certainly, Sir.* Hey, uh-huh, Hang on 等等，也不适合在酒店中使用。
* 别说“I don’t know.”回答“不知道”是非常不礼貌的说法。
可以说“just a moment, please. I’ll check that for you.” （请稍候，我来帮您确认），然后请有能力处理的人前来协助。
* 对男性客人，尊称为Sir; 面对女性客人时尊称为Ms.在招呼客人时，最好说“Excuse me, Sir(Ms)”, 不要直接称呼Mr.或Ms. 至于称呼小孩，可以直接使用Excuse me，但是不可以直接称呼boy或girl.* 正视对方的眼睛，以显示出你的信心和诚意。
但必须注意，注视对方的眼睛，并不是无理地盯着对方看。
* 在面对语言不通的外籍人士时，一定要多加利用手势和肢体语言。
但是使用手势时要特别小心，因为对于不同国家、民族而言，手势的意义也大不相同。
二.基本待客英语（一）在正式的英语表现里，疑问基本句型可分为下列四种：1. May I ~2. Could you ~3. Would you ~4.Shall I ~?只要理解这四种基本的句型，就可以处理大部分业务上的状况。
酒店基础英语
饭店基础用语酒店常用英语150句(英语C级教材)欢迎和问候语:1). Good morning (afternoon, evening) , sir(madam)早上(下午、晚上)好，先生（夫人）。
2). How do you do ? 您好！（初次见面）How do you do ? 您好！Glad to meet you . 很高兴见到您！3). How are you ? 您好吗？Fine , thanks. And you ? 好的，谢谢。
您呢？4). Welcome to our hotel (restaurant, shop).欢迎到我们宾馆（餐厅、商店）来。
5). Wish you a most pleasant stay in our hotel.愿您在我们宾馆过得愉快。
6). I hope you will enjoy your stay with us.希望您在我们宾馆过得愉快（客人刚入店时）I hope you enjoy your stay with us.希望您在我们宾馆过得愉快（客人在饭店逗留）期间。
I hope you have enjoyed your stay with us.希望您在我们宾馆过得愉快（客人离店时）。
7). Have a good time. 祝您过得愉快！电话用语:8).Good morning. This is (岗位),(姓名) is speaking. May I helpyou?早上好,这是部门,我是.我能帮您什么吗?9).Sorry, I’ve dialed the wrong number.对不起,我拨错号了.10).May I speak to your General Manager?能和你们的总经理说话吗?11).Sorry. He is not in at the moment.对不起,他现在不在.12).Would you like to leave a message?您要留口信吗?13).Pardon? I beg your pardon?对不起,请再说一遍,好吗?祝贺语14).Congratulations! 祝贺您!15).Happy birthday! 生日快乐!16).Happy New Year! 新年快乐!17).Merry Christmas! 圣诞快乐!18).Have a nice holiday! 节日快乐!19).Wish you every success! 祝您成功!20).Drink to your health(success, victory). 为您的健康(成功,胜利)干杯!答谢和答应语21).Thank you (very much). 谢谢您(非常感谢).22).Thank you for your advice (information , help). 感谢您的忠告(信息、帮助).23).It’s very kind of you. 谢谢,您真客气.24).You are welcome. 不用谢.25).Not at all. 不用谢.Don’t mention it. 不用谢.26).It’s my pleasure. 非常高兴为您服务.With pleasure.My pleasure.27).I am at your service. 乐意为您效劳.I’m always at your service.28).Thank you for staying in our hotel. 感谢您在我们饭店下榻.29).Thank you for your understanding. 谢谢您的理解.道歉语30).I’m sorry. 很抱歉.I’m very sorry. 非常抱歉.31).Excuse me. 对不起,劳驾.32).I’m sorry .It’s my fault. 很抱歉,那是我的错.33).Sorry to have kept you waiting. 对不起,让您久等了.34).Sorry to disturb you. 对不起,打扰您了.35).Excuse me for interrupting . 对不起打断一下.36).I’m sorry about this. 对此表示歉意.37).I apologize for this. 我为此道歉.38).That’s all right. 没关系.It doesn’t matter.It’s nothing.39).Let’s forget it. 算了吧! 甭提了!征询语40).Can (May) I help you? 我能帮您什么吗?Yes, please. 好的.41).What can I do for you? 我能为您干点什么?42).Is there anything I can do for you? 有什么能为您效劳的?43).Please let me know if there is anything else I can do for you.如果还有其他事我能为您效劳的话,请告诉我.44).Please wait a moment( minute). 请稍等一下.Just a moment, please.45).May I use your phone? 我能借用您的电话吗?Yes, of course. 当然可以.Certainly.指路用语46).Go upstairs/downstairs. 上楼/下楼.47).It’s on the second (third) floor. 在二(三)楼.48).Excuse me. Where is the washroom( restroom)?对不起,请问洗手间在哪里?49).Excuse me. Where is the elevator(lift, clinic, restaurant)?对不起,请问电梯(医务室、餐厅)在哪里?50).This way, please. 请这边走.51).After you, please. 您先请.52).Turn left/right. 往左/往右转.53).It’s in the lobby near the main entrance. 在大厅靠近大门.54).Go straight ahead. 一直走.55).Go down to the lobby. 下楼到大堂.56).Turn left at the first corner. 在第一个拐角处左转.57).Sorry, I’m not sure. If you’ll wait a minute, I’ll be glad to find out it for you.对不起,我不太清楚,请您稍等一会.我去帮您找一下.提醒用语58).Watch your step. 请走好!59).Please be careful. 请当心.60).Please don’t leave anything behind. 请别遗忘您的东西.61).Don’t worry. 别担心.62).Take it easy. 放心好了.63).Please don’t smoke here. 请不要在这里抽烟.告别语64).Goodbye. 再会.65).See you later. 等会见.66).Good night. 晚安.67).See you tomorrow. 明天见.68).Wish you a good dream! 祝您做个好梦!69).Goodbye and thank you for coming. 再见,谢谢您的光临.70).Goodbye and hope to see you again. 再见,希望再见到您.71).Have a nice trip! 一路平安!72).Wish you a pleasant journey! Good luck. 祝您路途愉快! 祝您好运!73).普通个人的称呼Sir 先生Madam 夫人/女士Miss小姐74).当知道客人的姓氏时:Mr. *先生Mrs. *夫人/女士75).团体客人的称呼:Gentlemen 先生们Ladies 女士们76).应答客人称呼的语句:Yes, sir/madam. 是/好,先生/夫人.77).I’ll be with you in a moment, sir. 我一会儿就回来,先生.78).当可以满足客人的要求时,应答:Certainly, sir/madam. 当然可以,先生/夫人.79).I’ll go and get it right away. 我马上去取.80).Immediately, sir. 先生,我马上就来.81).当不能满足客人的要求时,应答:Sorry, we don’t have .对不起,我们没有. 82).自我介绍时:My name is ,call me any time. I’ll very glad to be of service.我是,随时吩咐我,我乐意效劳.83).当不能答应客人的要求时:So sorry we can’t do that. It’s against our rules.对不起,我不能那样做,它违反酒店规定.84).当客人由于客气而给你赏物时:No. Thank you. You’re very kind.噢,不,谢谢您,您真是太客气了.或: It’s so kind of you. But no, thank you.85).当客人客气的与您先说“有个愉快的周末”等时,应回答:You too. 或The same to you. 祝您一样愉快.86).当客人因动作缓慢,拙劣而显尴尬时,应安慰客人说:Please take your time, sir. There’s no hurry.请慢慢来,先生,不必着急.87).要打断客人的谈话时,应说:Excuse me. May I take up a few moments of your time?对不起,我能占用一下您的时间吗?88).May I speak to you for a few minutes, sir/madam?对不起,我能和您说一会话吗?89).当客人催促您时,应回答:Sorry to have kept you waiting.对不起,让您久等了.90).向客人展示单据等时,应说:Here is your (bill, menu , key ), sir/madam.先生/夫人. 这是您的(帐单、菜单、钥匙).91).接受投诉或批评时,应回答:Thank you for telling us ,sir/madam. I assure you it won’t happen again.I’ll speak to our manager about it. Please accept our apology.先生/夫人.感谢您告诉我们,我保证以后不再发生此事.我会将此事告诉我们经理的,请接受我们的道歉.92).当处理错误或过失时,应说:I’m terribly sorry . There could have been some mistake. I do apologize.我非常抱歉,这里肯定有一些错误/过失, 我真诚的致歉.93).I’m sorry. I’ll look into the matter at once.对不起, 我马上去调查这件事.94).当你听不懂时, 应说:I’m sorry. I don’t understand. Could you please speak slowly?对不起, 我听不懂, 请您说慢点好吗?95).请客人作某和事情时,应说:Could you sign here ,please?请在这里签字好吗?96).May I ask you to return in 5 minutes, madam?夫人,请您5分钟后回来好吗?97).Could I have your room card, sir?先生,我能看一下您的房卡吗?98).Please come this way, sir.先生,请这边走.销售用语(管理用语)99).What kind of rooms(food) would you like to have?您需要什么样的房间? (你想吃什么菜?)100).Here is a brochure of our hotel and our tariff.这是介绍我们饭店的小册子和价目表.101).We’ll give you a 10%(ten percent) discount.我们给您九折优惠.102).We’ll offer tour guides complimentary breakfast.我们给陪同提供免费早餐.103).We accept your terms.我们接受您的条件.公关用语104).May I introduce myself?让我介绍我自已.105).May I present you a little souvenir?请接受我们的一点小纪念品.106).Let’s drink to our friendship!为我们的友谊干杯!107).Cheers! 干杯!Bottoms!征求意见用语:108).How do you like Chinese food?您喜欢中国菜吗?109).What do you think of our service?您对我们的服务有什么意见?110).Thank you for your comments(compliment, suggestion).谢谢您给我们提的意见(赞扬, 建议).111).I’m afraid it’s against the hotel’s regulations.这是违反饭店规章制度的.112).In our hotel we don’t accept tips.我们饭店是不收小费的.113).I’m afraid you’ll have to pay for the damage.恐怕您得赔偿.114).Please don’t worry , sir. I’ll send someone up to your room right away.先生, 请不必担忧. 我马上派人到您的房间去.115).I can’t guarantee anything, but I’ll try my best.我不能保证, 但我会尽力而为.前厅部常用语:116). Have you made a reservation , sir?先生, 您预定了吗?117).How many people are there in your party ?您们一共多少人?118).We have single rooms , standard rooms and suites. What kind of rooms wouldyou like?我们有单人房, 双人房和套房. 您喜欢哪一种?119).How long will you stay?您打算住几天?120.)Would you fill in this form? May I give you a hand?麻烦您填一下表格, 要我帮忙吗?121).May I see your passport?请给我看一下护照.122).Please sign your name here. Here is your room card and room key.请在这里签名, 这是您的房卡和钥匙.123).How are you going to pay, in cash or by credit card?先生, 您是付现金呢, 还是信用卡?124).Please pay at the cashier’s desk over there .请到那边帐台付款.125).How many pieces of luggage do you have, sir?先生, 请问多少行李?126).Are these your luggage ? May I take them for you ?这是您的行李吗?我来帮您拿, 好吗?127).May I show you to your room, sir?先生, 我来带您到房间, 好吗?128).This is Business Centre.这是商务中心.129). I will send a fax to Germany.我要发一份传真去德国.130).Yes , sir . Could you tell me the fax number?先生, 那您能告诉我传真号码吗?131).Please hold the line a moment , I am putting you through to …请别挂, 我替您接……132).Please don’t hung up.请别挂电话.133).Could you repeat please?请您重复一遍好吗?134). Goood evening , operator, May I help you?晚上好, 我是接线员. 请问您要哪里?135). I’d like to be waken up tomorrow morning.Or: I’d like to have a morning call tomrrow.明天早上我想要叫醒服务.136).Certainly, sir. At what time would you like me to call?好的, 先生. 请问我们什么叫醒您?管家部常用语:137).Good morning. Housekeeping. * speaking. May I help you?早上好, 客房中心, * *在讲话, 有什么可以帮您吗?138).Housekeeping. May I come in?客房服务员, 我可以进来吗?139). Leave your laundry in the laundry bag behind the bathroom door.请把要洗的东西放在浴室门后的洗衣袋中.140).One moment please, madam. I’ll bring them to you right away.等一会, 夫人. 我马上送来.141).Excuse me. Sir, Do you have any laundry to wash?请问您有衣服要洗吗?142).May I clean your room now, sir?我现在可以为您做房间吗?143).May I do the turn down service, madam?我可以为您做夜床吗?144).I’ll send a repairman to your room at once.我马上派维修人员过来.145).May I repair the …in your room now?我现在可以进来维修…吗?餐饮部常用语:146).Would this table be alright?请问这张桌子可以吗?147).Please have a seat , Sir. Here is the menu. May I take your order?先生, 请坐, 这是菜单, 您要点菜吗?148).What would you like to have, coffee or tea?您要喝咖啡还是茶?149).Would you like to have a drink first, sir?请问要先来一杯饮料吗, 先生?150).May I repeat your order , sir?请问我可以重复您的点菜吗?151).Your order will be ready in about five minutes.您点的菜一会儿就好.152).Would you like Chinese Food or Western Food?您喜欢用中餐还是西餐?153).How would you like your steak done?您的牛排要几成熟?154).Would you like to order anything else, sir/madam?请问您还要点其他东西吗, 先生/女士?155).How about some more beer?再来些啤酒怎么样?收银处常用语:156).How much would you like to change?请问您要换多少钱?157).Please write your name, passport number and room number on the slip.请在单子上写上姓名, 护照号码和房号.158).Please check it . Keep this exchange memo.请检查一下并保留好这兑换单.159).Did you take anything from the mini-bar, sir?请问先生您使用小酒吧里的食品了吗?160).Here’s your bill, please check it . Altogether the total is ____ yuan.这是您的帐单, 请核查, 总计人民币____元.161).Good bye. Have a nice trip. We all look forward to seeing you again soon.再见, 旅途愉快, 我们期待着不久再见到您.商场常用语:162).What can I show you ? 您要买什么?163).How do you like this fashion (color, size, design)?您喜欢这种款式(颜色, 尺寸, 图案)吗?164).Please feel free to look around, and do call me if you need anything.请随便看, 如果需要帮忙请叫我.165).The extra large size of this color is out of stock.这种颜色的特大号已经卖完了.166). You have made a good choice. You have very good taste.您真会买东西, 您眼力真好.康乐部常用语:167). We open from9:00a.m. till 10:00p.m. sir.我们从早上9点营业到晚上10点.168).Is it free of charge for in-house guests?对住店客人是免费的吗?169). How do you charge for playing billiard balls?我们想打台球. 收费多少?170).80 RMB per hour , sir.先生, 一小时收费人民币80元.171).Can I sign instead of paying in cash?我不付现金签单可以吗?172).I’d like to have massage. 我要按摩.173).Our massage time is from 8:00p.m. to 11:00p.m.我们的按摩时间为晚上8:00到11:00时.174).Would you like massage in your room or in the massage room?请问您是在房间按摩还是在按摩室.Part ThreeHousekeepingUnit One dialogue Chamber ServiceMaking up the RoomC: Housekeeping. May I come in?G: Come in.C: Good morning, Mr. Jackson. May I make up your room now?G: Can you clean the room around 11:30? I’m expecting a friend of mine. C: Certainly sir.Dialogue TwoThe Turn-down ServiceC: Good evening sir and madam. May I do the turn down service for you now?G: Please. But can you get me a flask of hot water first?C: Certainly. ……Here it is.C: …I hope I’m not disturbing you. Good night.G: The same to you.Notes to the Text课文注释To make up a room 整理房间Can you clean the room around 11:30?你能11:30左右打扫房间吗?I’m expecting a friend of mine.我在等一位朋友.Turn down夜床,做夜床May I do the turn-down service for you now?我可以现在为您做夜床服务吗?But can you get me a flask of hot water first?但你能否先给我拿一瓶热水?I hope I’m not disturbing you.希望没打扰您The same to you.也同样祝您.Dialogue ThreeProviding Equipment for GuestsAC: Good morning , Housekeeping. May I help you?G: Yes, can you give us two more quilts? We don’t like sleeping with the heater on.C: I see. May I know your room number, please?G: 1212.C: One moment, please. We’llsend them to you right away.BG: Hello. Do you have a hair dryer, please?C: Yes, shall I send it to your room now?G: Yes, please . My room is 412.C: One moment ,please….(She shows the guest how to use the hair-dryer.)Just plug into the 220V socket, then switch on. The temperature is adjustable.Notes to the Text课文注释to provide提供equipment设备Yes, can you give us two more quilts?是的,你能给我们添2条被子?We don’t like sleeping with the heater on.我不喜欢开着暖气睡觉.“with+名词+形容词或介词”说明附带情况.例如:To sleep with the windows open开着窗睡觉.To stand with a gun in hand手持枪站着We’llsend them to you right away.我们马上把它们送来.Just plug into the 220Vsocket, then switch on.只要插入220V插座,然后打开开关.The temperature adjust is adjustable.温度是可以调节的.Dialogue FourOpening the Door for a GuestG: Excuse me, miss. The room key is with my roommate. Can you open the door for me?C: Yes sir. May I see your hotel passport, please?G: Alright…Oh, my God! The hotel passport is not with me. Maybe, I left it in the room.C: May I know your name, please?G: Garry Jackson.C: Yes, Mr. Jackson, and your room mate’s name, please?G: ** Tarry.C: One moment.(After checking with the Reception Desk) Thank you for waiting, Mr Jackson. For your convenience, please bring the hotel passport with you. Have a good time.G: Thank you and the same to you.Notes to the Text课文注释The room key is with my roommate.房间钥匙在我同室的另外一个人处.May I see your hotel passport, please?我可以看一下您的房卡吗?Maybe, I left it in the room.也许我把它掉在房间里了.For your convenience , please bring the hotel passport with you. 为了您的方便,请带上房卡.*为了酒店和客人的安全,应按酒店规定,凭房卡为客人开门.Roommate 同室的人To check 核对Reception 接待Passport 护照,通行证Hotel passport 酒店通行证,房卡(welcome card 欢迎卡. room card 房卡)Dialogue FiveThere’s something wrong with the TV SetC: Good afternoon , Housekeeping . May I help you?G: Yes, the TV set in my room does not work properly. The picture is wobbly.C: I’m sorry. I’llsend someone to your room in a minute.C: Housekeeping .May I come in?G: Come on in.C: May I have a look at it?G: Here it is.C: (Tries to fix it but vain) I’llsend an electrician to have it repaired. One moment, please.C: (In five minutes, an electrician comes.客房常用英语单词1 air condition 空调器21 bedside lamp 床头灯2 switch 开关22 bedstead 床架3 towel coverlet 毛巾被23 blanket 毯子/毡子4 ashtray 烟灰缸24 blind/window shade/window curtain 窗帘5 balcony 阳台25 bulb 灯泡6 balustrade 楼梯栏杆26 cafe 咖啡室7 bar 酒吧27 cafeteria 自助餐厅8 barber's shop理发室28 carpet 大地毯9 basin 洗脸池29 ceiling 天花板10 bath in tub 盆浴30 cloak room 衣帽间/寄物处11 bath room/shower room 浴室31 clothes stand/clothes three 衣帽架12 bath towel 浴巾32 coat hanger/dress hanger/clothes hanger 衣架13 bath tub 浴盆33 comb 梳子14 bathrobes 浴袍34 corridor 走廊15 bayonet socket bulb 卡口灯泡35 courtyard 院子16 bed clothes 床上用品36 double bed 双人床17 bed room 寝室37 dress-case 化妆箱18 bed sheet 床单38 dressing gown 睡袍/晨衣19 bed spread 床罩39 dressing rooms 化妆室20 bedside cupboard 床头柜40 dressing table 化妆台/梳妆台41 dustbin 垃圾桶62 lamp stand 灯座42 eiderdown quilt 鸭绒被/垫 63 laundry bag 洗衣袋43 electric fan 电扇64 lawn 草坪44 feather bed 鸭绒垫/垫床65 lift/elevator 电梯45 filament 灯丝66 lobby/hall 大厅46 fluorescent lamps/lighting 日光灯67 lounge 休息室47 fountain 喷水池68 massage 按摩48 frosted bulb 磨砂灯泡69 mat 席子49 full-length mirror 穿衣镜70 mattress 床垫50 garden 花园71 mini bar 迷你吧51 glass 玻璃杯72 mosquito net 蚊帐52 hair dryer 吹风机73 newsstand 售报亭53 hat rack 帽架74 night club 夜总会54 HBO movie 全日电影频道75 oil painting 油画55 health club 健身中心76 opal bulb 乳白灯泡56 heating 暖气77 picture frame 镜框57 In house movie 酒店中文录像节目78 pillow 枕头58 In house music radio channel 客房音乐广场79 pillow case/slip 枕套59 In-Room safe 房内保险箱80 push button 按钮60 ink stand 墨水缸81 quilt 被子61 lamp shade 灯罩82 radiator 散热器/暖气炉83 radio set 收音机104 tea table 茶几84 razor 剃须刀105 telephone director 电话本85 reading/desk/table lamp 台灯106 television set 电视机86 rug 小地毯107 tennis courts 网球场87 sauna/steam bath 蒸汽浴108 thermos bottle 热水瓶88 screen 屏风109 toilet paper 手纸/卫生纸89 screw socket bulb 螺旋灯泡110 toilet roll 一卷卫生纸90 settee 长沙发111 toilet soap 香皂91 shower bath 淋浴112 toilet table 梳妆台92 single room 单人房113 toilet/water closet 厕所93 single bed 单人床114 tooth brush 牙刷94 sitting room 客厅115 tooth paste 牙膏95 socket 插座116 towel horse 毛巾架96 sofa 沙发117 towel rack/rail 毛巾架/杆97 spittoon 痰盂118 transformer 变压器98 spring mattress 弹簧床垫119 TV transmission satellite 电视卫星转播99 stairs 楼梯120 twin beds 成对双人床100 stool 凳子121 valve 阀门101 suite 套房122 Venetian blind 百叶窗102 swimming pool 游泳池123 ventilator 通风设备103 tap 龙头124 wall lamp 壁灯125 wardrobe 壁橱146 ground towel 地巾126 waste paper basket 废纸篓147 bath towel 浴巾127 window board 窗台板148 sanitary bag 卫生袋128 window frame 窗框149 hand towel 手巾129 window sill 窗台/门槛 150 face towel 面巾130 woolen banket 毛毯151 cloth line 晾衣绳131 writing paper 信纸152 slipper 拖鞋132 electric kettle 电水壶153 shoe shine cloth 擦鞋布133 ice bucket 冰桶154 shoe horn 鞋拔134 remote control 遥控器155 match 火柴135 stationary folder 文件夹156 wall painting 壁画136 ball pen 圆珠笔157 coffee table 咖啡桌137 sewing kit 针线包158 arm-chair 扶手椅138 cotton buds 棉花棒159 bath rug 防滑垫139 shower cap 浴帽140 bath foam 沐浴露141 conditioning shampoo 洗发液142 body lotion 润肤液143 tissue 面巾纸144 hand soap 手皂145 bath soap浴皂。
酒店人英语口语
酒店人英语口语不管出差还是旅游,学好酒店英语常用口语是入住国外酒店的必要条件。
以下是我精心整理的酒店人常用英语口语，欢迎阅读与收藏。
1、How are you doing?(你好吗?)2、Im doing great.(我过得很好。
)3、Whats up?(出什么事了/你在忙些什么/怎么了?)4、Nothing special.(没什么特别的。
)5、Hi. Long time no see.(嗨，好久不见了。
)6、So far so good.(到目前为止，一切都好。
)7、Things couldnt be better.(一切顺利。
)8、How about yourself?(你自己呢?)9、Today is a great day.(今天是个好日子。
)10、Are you making progress?(有进展吗?)11、May I have your name, please?(请问尊姓大名?)12、Ive heard so much about you.(久仰大名。
)13、I hope youre enjoying your staying here.(希望你在这里过得愉快。
)14、Lets get together again.(改天再聚聚。
)15、Thats a great idea!(好主意!)16、Please say hello to your mother for me.(请代我向你母亲问好。
)17、Im glad to have met you.(很高兴遇到你。
)18、Dont forget us.(别忘了我们。
)19、Keep in touch.(保持联系。
)20、I had a wonderful time here.(我在这里度过了难忘的时光。
)21、Have a nice weekend.(周末愉快。
)22、Same to you.(彼此彼此。
)23、Nice talking to you.(很高兴与你聊天。
酒店常用英语180句PDF
。了号错拨我�起不对 .rebmun gnorw eht delaid ev’I ,yrroS
.9
�吗么什您帮能我。……是我�门部……是这�好上早 ?uoy pleh I yaM .gnikaeps s� i 名姓� „„ � �位岗� „„si sihT .gninro m dooG .8 语用话电�二 �快愉得过您祝 .e mit doog a evaH 。 �时店离人客�快愉得过馆宾们我在您望希 .su htiw yats ruoy deyojne e vah uoy epoh I 。 �间期留逗店饭在人客�快愉得过馆宾们我在您望希 .su hti w yats ruoy yojne uoy epoh I 。 �时店入刚人客�快愉得过馆宾们我在您望希 .su hti w yats ruoy yojne lli w uoy epoh I 。快愉得过馆宾们我在您愿 .letoh ruo ni yats tnasaelp tsom a uoy hsi W 。来�店商�厅餐�馆宾们我到迎欢 .)pohs ,tnaruatser( letoh ruo ot emocleW �呢您。谢谢�的好 ?uoy dnA .sknaht ,eniF �吗好您 ?uoy era woH �您到见兴高很 .uoy tee m ot dalG �好您 ?od uoy od woH �面见次初� �好您 ?od uoy od woH 。 �人夫�生先�好�上晚�午下�上早 . )madam( ris ,)gnineve ,noonretfa( gninro m dooG .7
3
.yawa thgir ti teg dna og ll’I .97 。人夫/生先�以可然当 .madam/ris�ylniatreC 答应�时求要人客足满以可当 .87 。生先�来回就儿会一我 .ris ,tne mom a ni uoy htiw eb ll’I .77 。人夫/生先�好/是 .madam/ris�seY 句词的呼称人客答应 .67 们士女 seidaL 士女/人夫 姐小 们生先 ne meltneG 呼称的人客体团 .57 生先 rM .47 srM
酒店常用外语
酒店常用外语1)Good morning(afternoon,evening),sir(madam).早上好〔下午、晚上好〕，好，先生〔夫人〕2)How do you do (--howdoyoudo )您好！3)Hello(orhi)!您好！4)How is every thing(withyou)〔您的〕一切都好吗？5)How are you getting on(or along) these days 这几天过得怎么样？6)How are you (-Fine,thankyou.andyou )您的身体好吗？7)Glad(nice) to see you.见到您很兴奋。
8)Welcome to our hotel.欢迎到我们的酒店来！9)Its nice to meet you again,Mr.Johnson.再次见到您太好了，约翰逊先生。
10)Good–bye.(orbye-bye)再见！11)Good night.晚安〔晚间告辞用〕12)Have a good rest.祝您休息好！13)See you later(tomorrow).以后〔明天〕见！14)Hope to see you again soon.盼望不久再见到您！15)Have a good time.祝您过得开心！16)We wish you a pleasant stay in our hotel.愿您在我们饭店过得开心！17)Please dont leave anything be hind.请不要遗忘你的'东西。
18)Mind (or watch) your step!请走好！19)We wish you a pleasant journey.祝您旅途开心！20)Have a nice trip!一路平安！21)All the best!万事如意！22)Take care!多保重！23)Good luck!祝您好运！24)Thank you(very much).感谢您〔特别感谢〕。
500句酒店常用英语
Part one : General expressions1)Goodmorning(afternoon ,evening),sir (madam).早上好（下午、晚上好），先生（女士）2)How do you do? (-- how do youdo ?)您好！3)Hello (or hi )!您好！4)How is everything (with you )?（您的）一切都好吗？5)How are you getting on thesedays ?这几天过得怎么样？6)How are you ? (- Fine ,thankyou .and you? )您的身体好吗？7)Glad (nice ) to see you .见到您很高兴。
8)Welcome to our hotel.欢迎到我们的酒店来！9)It’s nice to meet you again , Mr.Johnson .再次见到您太好了，约翰逊先生。
10)Good –bye.(or bye-bye)再见！11)Good night.晚安（晚间告别用）12)Have a good rest.祝您休息好！13)See you later (tomorrow).以后（明天）见！14)Hope to see you again soon.希望不久再见到您！15)Have a good time.祝您过得愉快！16)We wish you a pleasant stay in ourhotel.愿您在我们酒店过得愉快！17)Please don’t leave anything behindyou.请不要遗忘你的东西。
18)Mind (or watch) your step!请走好！19)We wish you a pleasant journey.祝您旅途愉快！20)Have a nice trip!一路平安！21)All the best!万事如意。
到酒店必用英语口语大全
到酒店必用英语口语大全在酒店工作、英语实用肯定是少不了了,那么哪些英语单词在酒店最常用、又有哪些英语口语比较常用呢?下文有详细介绍。
前厅：1、Have you a reservation?您预定过了吗?2、May I know your name and room number?您能告诉我您的名字与房间号吗?3、Here is your room key.给您房间钥匙。
4、Please pay at the cashier's desk over there.请去那边帐台付款。
5、Are these your baggage?这些是您的行李吗?May I take them for you?我来帮您拿好吗?客房部6、Housekeeping. May I come in?客房服务员，我可以进来吗?7、Leave your laundry in the laundry in the laundry bag behind the bathroom door.请把要洗的东西放在浴室门后的洗衣袋中。
8、I hope I'm not disturbing you.我希望没有打扰您。
9、One moment ,madam. I'll bring them to you right away .等一会儿，夫人。
我马上送来。
10、I’ll send for an electrician( doctor...)我给您请电工(大夫……)。
餐饮部：11、Sit down, please .Here is the menu.请坐，给您菜单，先生。
May I take your order, sir?您要点菜吗?12、What would you like to have, coffee or tea?您要喝咖啡还是茶?13、Would you like to have any wine with you dinner? 您用餐时要喝点酒吗?14、Service hours are:(餐厅)供应时间是：7:00a.m.to 9:00a.m.for breakfast.早餐7点到9点。
酒店宾馆常用英语口语900句(完整版)
问候客人1.Good morning，sir. 早上好，先生。
2.Good afternoon，madam. 中午好，太太。
3.Good evening，sir. 晚上好，先生。
4.Good night，madam. 晚安，夫人。
How are you？你好吗？Fine，thank you，and you？很好，谢谢，您呢？Fine，thanks. 很好，谢谢。
5.How do you do？您好？How do you do！您好！6.Welcome to our hotel. 欢迎光临我们饭店。
7.May you enjoy your stay in our hotel. 祝您住店期间愉快。
8.Hope you had a good trip. 希望您旅途愉快。
9.Hope you have a good journey. 祝您旅途愉快。
10.It’s nice to meet you，sir. 见到您很高兴，先生。
11.Pleasant to meet you，sir. My name is……见到您很高兴，先生。
我叫×××12.Welcome you back，sir. 欢迎您回来，先生。
13.Nice to see you again，madam. 很高兴又见到您，夫人。
14.Goodbye，thank you for coming. Please come again. 再见，感谢您光临，希望您再次光临。
15.Have a nice day. 祝您今天愉快。
16.Have a good evening. 祝您度过一个愉快的夜晚。
17.Have a good weekend. 祝您周末愉快。
18.Good night and have a good rest. 晚安，祝您休息好。
19.Good night and pleasant dreams. 晚安，祝您做个好梦。
- 1、下载文档前请自行甄别文档内容的完整性，平台不提供额外的编辑、内容补充、找答案等附加服务。
- 2、"仅部分预览"的文档,不可在线预览部分如存在完整性等问题,可反馈申请退款(可完整预览的文档不适用该条件!)。
- 3、如文档侵犯您的权益，请联系客服反馈,我们会尽快为您处理(人工客服工作时间：9:00-18:30)。
酒店英语必备189
英语口语
相关酒店前厅接待常用的27句英语口语!
1.I'd like to book a double room for Tuesday next week.
下周二我想订一个双人房间。
2.What's the price difference?两种房间的价格有什么不同?
3.A double room with a front view is 140 dollars per night，one with a rear view is 115 dollars per night.一间双人
房朝阳面的每晚140美元，背阴面的每晚115美元。
4.I think I'll take the one with a front view then.我想
我还是要阳面的吧。
5.How long will you be staying?您打算住多久?
6.We'll be leaving Sunday morning.我们将在星期天上午离开。
7.And we look forward to seeing you next Tuesday.我们盼
望下周二见到您。
8.I'd like to book a single room with bath from the
after-noon of October 4 to the morning of October 10.我想订一
个带洗澡间的单人房间，10月4日下午到10月10日上午用。
9.We do have a single room available for those dates.
我们确实有一个单间，在这段时间能够用。
10. What is the rate， please?请问房费多少?
11.The current rate is$ 50 per night.现行房费是50美元一天。
12. What services come with that?这个价格包括哪些服务项
目呢?
13.That sounds not bad at all. I'll take it.听起来还不错。
这个房间我要了。
14. By the way， I'd like a quiet room away from the street if the is possible.
顺便说一下，如有可能我想要一个不临街的安静房间。
15.Welcome to our hotel.欢迎光临。
16.So you have got altogether four pieces of baggage?您
一共带了4件行李，是不是?
17. Let me have a check again.让我再看一下。
18.The Reception Desk is straight ahead.接待处就在前面。
19.After you， please.你先请。
20.Excuse me， where can I buy some cigarettes?劳驾。
我
到哪儿可买到香烟?
21.There is a shop on the ground floor.一楼有个商店。
22.It sells both Chinese and foreign cigarettes.在那儿可
买到中国香烟和外国香烟。
23.Can I also get some souvenirs there?也能够买到纪念品吗?
24.There is a counter selling all kinds of souvenirs.有
个柜台出售各种各样的纪念品。
25.Excuse me，where is the restaurant?劳驾，请问饭厅在哪儿?
26.We have Chinese restaurant and a western-style restaurant.Which one do you prefer?我们有中餐厅和西餐厅，你愿意去哪个?
27.I'd like to try some Chinese food today.今天我想尝尝中国菜。