最全英文投诉信的范文经典版.doc

最全英文投诉信的范文经典版.doc
最全英文投诉信的范文经典版.doc

英文投诉信

【写法指要】

投诉信(letters of complaint)通常是写给厂家、商店、消费者协会、报界或厂家、商店的上级主管部门,揭发产品质量的低劣、服务态度的糟糕,抱怨不应出现的情况或问题等,以求得解决的信件。写投诉信要实事求是地把问题讲清楚,态度要冷静,做到有礼貌,不能恶言伤人。

这封信的作者用的是对比法,先写学校的地理位置和原先学校的优美环境,后写化工厂建起后对学校造成的污染,最后提请报界呼吁保护环境的问题。写得有理有据,令人信服。英文投诉信怎么写

投诉信结构公式

右上角:日期

左上角:称呼

正文:

第一段:表明自己的身份,说明写信目的,因何事投诉何人或机构。

第二段:具体阐述投诉的内容和投诉的理由。

第三段:提出解决建议并期望尽快解决,表示感谢。

右下角:署名

下面是一封日常投诉信的范例,请大家体会一下。

Dear Sir/Madam,

Please send us a correction on part of our order WP-11.

All the items we ordered arrived in excellent condition except for one model. It you refer to our original order (see the copy attached), you will note that we requested your fluorescent desk-lamps, Model 606. However, Model 608 reached us instead. For details, please see the inspection certificate issued by the Tianjin Commodity Inspection Bureau.

Will you kindly take back those you sent out and substitute them with an equal quantity (120 items) of Model 606? We would appreciate your attention to this matter promptly.

Yours faithfully

英文投诉信模板

Dear_______,

I am ______ (自我介绍) .I feel bad to trouble you but I am afraid that I have to make a complaint about_____.

The reason for my dissatisfaction is _______(总体介绍). In the first place,_______(抱怨的第一个方面). In addition, ___________(抱怨的第二个方面). Under these circumstances, I find it ________ (感觉)_______(抱怨的方面给你带来的后果).

I appreciate it very much if you could _______(提出建议和请求), preferably ______(进一步的要求),and I would like to have this matter settled by ____(设定解决事情最后期限).

Thank you for your consideration and I will be looking forward to your reply. Yours sincerely

Li Ming

英文投诉信格式

学校受污染

【内容提示】

假如你是市一中的学生,名叫王红。你要向本市一家报刊编辑(editor)写封信,反映你校受污染的问题,呼吁有关部门采取措施,保护环境,防止污染。请你用下面的素材写100词左右的一封信。

你校位于山脚下,一条小河从旁边流过,院内树木四季常青,鲜花争艳,景色美似花园。但两年前,附近建起一家化工厂,排出大量污水、废气,造成校园污染,严重影响了师生健康。请有关部门出面解决这一问题。

【作文示范】

School Polluted

No. 1 Middle School

March 5, 1997

Dear Editor,

Our school lies at the foot of a mountain with a small river passing by. It used to look like a beautiful garden. There used to be green trees and all kinds of flowers in our school yard all year round.

But great changes have taken place since a chemical works was built near our school two years ago. It produces poisonous gases and pours a large amount of waste water into the river. The terrible pollution has done great harm to us students and teachers as well as to the surroundings.

It's time for us to take steps to protect our surroundings and prevent them from being polluted.

Yours ever,

Wang Hong

例(2002年1月)

Directions : For this part , you are allowed 30 minutes to write a composition on the topic A Letter to the University President about the Canteen Service on Campus . You should write at least 120 words , and base your composition on the outline given below in Chinese :

假如你是李明,请你就本校食堂的状况给校长写一封信,内容应涉及食堂的饭菜质量、价格、环境和服务等,可是以表扬,可以是批评建议,也可以兼而有之。

参考范文

A Letter to the University President about the Canteen Service on Campus

Dec.20 , 2009

Dear President ,

My name is Li Ming . I am a junior from the Civil Engineering School . I venture to write you a letter to make a complaint about the canteen service of our school . The focus of the complaint is the poor quality and high price of the food . On one hand , the rice is very hard , the steam bread is often cold , and the vegetables are always overcooked . On the other hand , the price of the food is so high that many poor students are burdened heavily . Under these circumstances , I find it impossible for us students to fully concentrate on the study and enjoy the campus life .

I will be very obliged if you can consider my complaint seriously . I do hope the service of the canteen will be much improved as soon as possible . Thank you for your time and kind consideration .

Sincerely yours ,

Li Ming

赠送以下资料

XX教师党员转正申请书精选范文

教师入党也要按照程序来走,也要提交入党转正申请书。下面小编为大家精心搜集了2篇关于教师党员的转正申请书精选范文,仅供大家参考。

XX教师党员转正申请书精选范文一敬爱的党组织:20**年x月,经党组织批准,我实现了向往已久的愿望,成为一名光荣的共产党预备党员。一年来,我在党组织温暖的大家庭里亲身感受到了党组织的帮助与关怀。在这一年的时间里我认真按照党员的标准严格要求自己,在各方面有了较大的进步。按照党章相关条例的规定,我的预备期已满一年,现申请转为共产党正式党员。我郑重向党组织提出转正申请。为了便于党组织对我的考察,现将自己一年来的情况向党组织做个汇报:

一年来,在组织的关怀与培养下,我认真学习马列主义、毛泽东思想、邓小平理论,特别是xx重要思想和xx大精神,学习新党章,不断提高自己、充实自己,并严格按照党员标准要求自己。在树立正确的世界观、人生观和价值观。

我始终牢记自己的入党誓言,时刻提醒自己要脚踏实地的为党的教育事业工作,以实际行动表明自己对党的教育事业是忠诚的。一学年来,我担任了一、五年级的体育教学工作,在教学工作中兢兢业业,要求学生做到的我自己首先做到,深入钻研教材、认真备课、上课,扎实的上好每一节课。教学中注重因材施教,不断总结教学经验,学习好的教学方法,不断提高执教水平,在教学中注重激发学生的兴趣,让学生每堂课都有所收获。做好学校业余训练队的训练工作,每天坚持早上7:20到校,在不懈的努力中,校毽子队取得了区第一名的好成绩,在学生取得成绩的同时我不忘拓宽自己的专业知识领域、努力提高自身的教学实践技能并积极参加各级各类比赛,在参加市园丁杯比赛培训期间,克服种种困难,最终取得了小学组体育学科第一名。本人也被评为南昌市优秀教师、南昌市体育学科教学能手。

作为一名共产党预备党员,在党和国家需要的时候,我将义无反顾的奉献自己的一切。在任何时候、任何情况下我都不会放松对自己的要求。因此,入党后我更加严格要求自己,在工作上勤奋敬业;在教学中以自身的严格治学,良好的修养,积极的人生态度,在学生中树立了良好的教师形象。

这一年来,我在党组织、校领导的关心和帮助下取得了一定的成绩,但我知道还存在着一些缺点和不足,我还要在以下几方面继续努力:

1.在思想上,需要更深刻的学习和领会邓小平理论及xx 的先进思想。

2.在教学中加强自身的基本功,课堂上做到精讲多练,对学困生多一些关心,多一些爱心,多一些耐心,使他们在各方面都有所进步。

3.日常生活中,还要进一步注意自己的言行,要真正做到党员所要求的标准,起到模范带头作用。在这一年来,我积极参加党组织的各项活动,虚心接受同志们的批评,注意在实践中改正自己的缺点。作为一名预备党员,我渴望按期转为共产党正式党员,请党组织考虑我的转正申请,我将虚心接受党组织对我的审查和考验。

此致

敬礼

申请人:XXX

XX年XX月XX日

XX教师党员转正申请书精选范文二敬爱的党组织:我是20**年3月26日被组织接收为共产党预备党员的,在这一年里,我戒骄戒躁,不断提高自身修养,在各个方面都坚持以一名正式党员的的标准严格要求自己,无论思想、理论,还是行动上,都有了很大的提高。因此,我郑重地向党组织提出了转正申请。

首先在思想上,我认真学习了马列主义、毛泽东思想、

邓小平理论以及“三个代表”重要思想,平时经常收听广播,看电视新闻,看报纸,关心国内外大事,不断提高自己,充实自己,严格要求自己,特别是对树立正确的世界观、人生观和价值观,坚定共产主义理想和社会主义信念,有了一些新的认识,努力把自己锻炼成新时代的合格共产党党员。在这一年里,通过参加党的组织生活,参加党的活动,体验党内生活,接受党内生活锻炼,学习党的基本知识等等,我的思想政治觉悟有了进一步的加深,使我更加迫切要求加入共产党。

其次在工作上,我认真做好教学工作,把四年所学的知识充分的运用到课堂中,努力成为学生的良师益友,做一名合格的小学教师。当然,除了做好自己的本职工作外,还对学校的各项要求和活动积极参加和配合,认真完成学校支部交给的各项工作,并且主动承担一些力所能及的工作。平时还会经常组织同学参加一些活动,提高学生的学习积极性,锻炼学生的动手动脑能力。让学生的各方面素质都有一定的提高,为以后成为全面发展的高素质人才打下坚实的基础。除次之外,我还利用课余时间帮助学习有困难的学生,给他们补课,端正他们的学习态度,树立他们的学习信心。

以上就是我一年来的总结,如果组织认为我合格了,批准我成为正式党员,我一定会在党组织和广大群众的监督下,牢记入党的誓言,勤奋工作,刻苦学习,处处以党员的

标准严格要求自己,做一名合格的共产党员。如果组织认为我还不合格,没批准我成为正式党员,我也不气馁,继续努力,争取早日成为一名共产党正式党员。

此致

敬礼!

英文投诉信表达及例文练习

Complaint Letter 写信投诉抱怨的题型很常见,怎样才能合理的表述不满,又能显得理由充分? 投诉信结构:投诉信是对产品或服务表示不满的信件,一般分 1. 提出投诉内容; 2. 说明具体情况; 3. 提出解决办法。 语言注意点投诉信应重点表明投诉的原因,叙事应客观、准确、简洁。最后提出的解决方法应切实可行。在表达自己的不满时,语言要把握分寸,不失风度。 1.投诉内容。一般放在信的开头。常用的表达法有: I am writing to you about... which I received/bought ... I am going to complain about ... I am sorry to have to return with this letter... which I received/bought... 2.具体情况。一般讲述对商品质量或售后服务不满意的地方。常用的表达法有: When we checked..., we noticed... When I took... out of the bag and examined... closely, I found... When I unpacked... and tried to use it, it did not work. 3.解决办法。常用的表达法有: Please let me know what you intend to do in this matter. I am returning…under separate post and look forward to receiving a full refund of... In view of the inconvenience that this has caused, I feel you should... 下面介绍下这类书信的常用词汇和句型 词汇: against sb. about sth.投诉.. with不满于. up with / bear / tolerate忍受awful 糟糕的 service糟糕的服务不可思议的of one’s expectation令某人大失所望 into / go into / investigate调查 / matter 事件 句型: ▲1) I am writing to you to complain about ... 2) I am writing to express my dissatisfaction with... 3) There are some problems with the flat that I wish to bring to attention. For one thing, there is…For another,... ▲4) I can hardly bear /tolerate /put up with it any more. ▲5) I hope that the authorities concerned will consider my suggestions and improve the situation as best as they can. ▲6)I sincerely hope that it will review its management system, with the view to providing, better service to the public. ▲7) We trust that you will now consider this matter seriously and make an effort to prevent the recurrence of this kind. ▲8) We will appreciate your willingness to make up for the loss. 范文: Dear Sir, I am writing to you for the mobile phone of Dephone-S250 I bought on 20th at Tele M all in Wuhan, . China. Ten days after that, it didn’t ring and send short messages. Then I took it to the seller, but was told that the model had

英语投诉信范文.doc

英语投诉信范文 Directions: You found something wrong with the telephone bill you have received from the local post office. You made a call to inquire about this; however the person who answered the call was very rude. Write a letter of complaint to the manager of the post office, explaining the situation and giving your suggestions for improvement. Your letter should be no less than 100 words. You do not need to write the address. Don’t sign your own name at the end of the letter, use Donna instead. 英文投诉信模板 Dear ______, ①I am ______(自我介绍). ②I feel bad to trouble you but I am afraid that I have to make a complaint about. ③The reason for my dissatisfaction is ______(总体介绍). ④In the first place, ______(抱怨的第一个方面). ⑤In addition, ______(抱怨的第二个方面). ⑥Under these circumstances, I find it ______(感觉)to______(抱怨的方面给你带来的后果). ⑦I appreciate it very much if you could ______(提出建议和请求), preferably ______(进一步的要求), and I would like to have this matter settled by ______(设定解决事情最后期限). ⑧Thank you for your consideration and I will be looking forward to your reply. Yours sincerely, Li Ming 范文 Dear Sir I am writing to let you know the deplorable attitude of one of your staff member. I received my telephone bill for the previous month from you and thought there were some errors in calculation: I had been overcharged for two overseas calls. However, when I called your Complaints Department, the girl who answered my phone was very rude. For one thing she interrupted me continually, for another she even said that the fault was my own. Needless to say, such a way of dealing with customers is unacceptable. I would like to suggest that the girl in question should be disciplined, and instructed on the proper way to deal with clients. And I hope she can make formal apology to me. An early response will be appreciated. Sincerely yours,

英文投诉信范文

英文投诉信 【写法指要】 投诉信(letters of complaint)通常是写给厂家、商店、消费者协会、报界或厂家、商店的上级主管部门,揭发产品质量的低劣、服务态度的糟糕,抱怨不应出现的情况或问题等,以求得解决的信件。写投诉信要实事求是地把问题讲清楚,态度要冷静,做到有礼貌,不能恶言伤人。 这封信的作者用的是对比法,先写学校的地理位置和原先学校的优美环境,后写化工厂建起后对学校造成的污染,最后提请报界呼吁保护环境的问题。写得有理有据,令人信服。英文投诉信怎么写 投诉信结构公式 右上角:日期 左上角:称呼 正文: 第一段:表明自己的身份,说明写信目的,因何事投诉何人或机构。 第二段:具体阐述投诉的内容和投诉的理由。 第三段:提出解决建议并期望尽快解决,表示感谢。 右下角:署名 下面是一封日常投诉信的范例,请大家体会一下。 Dear Sir/Madam, Please send us a correction on part of our order WP-11. All the items we ordered arrived in excellent condition except for one model. It you refer to our original order (see the copy attached), you will note that we requested your fluorescent desk-lamps, Model 606. However, Model 608 reached us instead. For details, please see the inspection certificate issued by the Tianjin Commodity Inspection Bureau. Will you kindly take back those you sent out and substitute them with an equal quantity (120 items) of Model 606? We would appreciate your attention to this matter promptly. Yours faithfully 英文投诉信模板 Dear_______, I am ______ (自我介绍) .I feel bad to trouble you but I am afraid that I have to make a complaint about_____. The reason for my dissatisfaction is _______(总体介绍). In the first place,_______(抱怨的第一个方面). In addition, ___________(抱怨的第二个方面). Under these circumstances, I find it ________ (感觉)_______(抱怨的方面给你带来的后果). I appreciate it very much if you could _______(提出建议和请求), preferably ______(进一步的要求),and I would like to have this matter settled by ____(设定解决事情最后期限). Thank you for your consideration and I will be looking forward to your reply. Yours sincerely Li Ming 英文投诉信格式

英文投诉信表达及例文练习

英文投诉信表达及例文 练习 Company Document number:WUUT-WUUY-WBBGB-BWYTT-1982GT

Complaint Letter 写信投诉抱怨的题型很常见,怎样才能合理的表述不满,又能显得理由充分 投诉信结构:投诉信是对产品或服务表示不满的信件,一般分 1. 提出投诉内容; 2. 说明具体情况; 3. 提出解决办法。 语言注意点投诉信应重点表明投诉的原因,叙事应客观、准确、简洁。最后提出的解决方法应切实可行。在表达自己的不满时,语言要把握分寸,不失风度。 1.投诉内容。一般放在信的开头。常用的表达法有: I am writing to you about... which I received/bought ... I am going to complain about ... I am sorry to have to return with this letter... which I received/bought... 2.具体情况。一般讲述对商品质量或售后服务不满意的地方。常用的表达法有: When we checked..., we noticed... When I took... out of the bag and examined... closely, I found... When I unpacked... and tried to use it, it did not work. 3.解决办法。常用的表达法有: Please let me know what you intend to do in this matter. I am returning… under separate post and look forward to receiving a full refund of... In view of the inconvenience that this has caused, I feel you should... 下面介绍下这类书信的常用词汇和句型 词汇: against sb. about sth.投诉.. with不满于. up with / bear / tolerate忍受awful 糟糕的 service糟糕的服务不可思议 的 of one’s expectation令某人大失所望 into / go into / investigate调查 / matter 事件 句型: ▲1) I am writing to you to complain about ... 2) I am writing to express my dissatisfaction with... 3) There are some problems with the flat that I wish to bring to attention. For one thing, there is…For another,... ▲4) I can hardly bear /tolerate /put up with it any more. ▲5) I hope that the authorities concerned will consider my suggestions and improve the situation as best as they can. ▲6)I sincerely hope that it will review its management system, with the view to providing, better service to the public. ▲7) We trust that you will now consider this matter seriously and make an effort to prevent the recurrence of this kind. ▲8) We will appreciate your willingness to make up for the loss. 范文: Dear Sir, I am writing to you for the mobile phone of Dephone-S250 I bought on 20th at Tele Mall in Wuhan, . China. Ten days after that, it didn’t ring and send short messages. Then I took it to the seller, but was told that

投诉信回信(complain letter)英文

View:This page can be viewed as a slideshow: Introduction:Letters of complaint usually include the following stages: Background Problem - cause and effect Solution Warning (optional) Closing Background This section describes the situation; e.g. I am writing to inform you that the goods we ordered from your company have not been supplied correctly.I attended your exhibition Sound Systems 2011 at the Fortune Hotel (22-25 January) and found it informative and interesting. Unfortunately, my enjoyment of the event was spoiled by a number of organisational problems.I am a shareholder of Sunshine Bank and I am very concerned regarding recent newspaper reports on the financial situation of the bank. Your company is listed as the auditor in the latest annual report of the bank, so I am writing to you to ask for an explanation of the following issues.I am writing to inform you of my dissatisfaction with the food and drinks at the 'European Restaurant' on 18 January this year. Problem 1.Cause: On 28 March 2011 we placed an order with your firm for 12,000 ultra super long-life batteries. The consignment arrived yesterday but contained only 1,200 batteries. Firstly , I had difficulty in registering to attend the event. You set up an on-line registration facility, but I found the facility totally unworkable .You sent us an invoice for $10,532, but did not deduct our usual 10% discount .We have found 16 spelling errors and 2 mis-labelled diagrams in the sample book. 2.Effect: This error put our firm in a difficult position, as we had to make some emergency purchases to fulfil our commitments to all our customers. This caused us considerable inconvenience.Even after spending several wasted hours trying to register in this way, the computer would not accept my application.I am therefore returning the invoice to you for correction.This large number of errors is unacceptable to our customers, and we are therefore unable to sell these books. Solution I am writing to ask you to please make up the shortfall immediately and to ensure that such errors do not happen again.Could I please ask you to look into these matters.Please send us a corrected invoice for $9,479I enclose a copy of the book with the errors highlighted. Please re-print the book and send it to us by next Friday. Warning (optional) Otherwise, we may have to look elsewhere for our supplies.I'm afraid that if these conditions are not met, we may be forced to take legal action.If the outstanding fees are not paid by Wednesday, 13 April 2011, you will incur a 10% late payment fee. Closing:look forward to receiving your explanation of these matters.I look forward to receiving your payment.I look forward to hearing from you shortly. Politeness;he tone of complaint letters should not be aggressive or insulting, as this would annoy the reader and not encourage them to solve the problem. In addition, questions such as 'Why can't you get this right?' should not be included. Content The content should contain enough details so that the receiver does not have to write back requesting more. Legal action is not normally threatened in the first letter of complaint, unless the situation is very serious. Adjustment letter Acknowledging receipt of a complaint letter ;hank you for your letter of … regarding / concerning / in connection with … I refer to your letter of … about / relating to … Apology for the error or fault;We must apologise for …;We sincerely apologise for … ;Please accept our apologies for … ;I would like to apologise for the error made by our company in (verb+ing); Accepting the Complaint We agree that the usual high standards of our products / services were not met in this instance. ; A short explanation of the fault ;Introductory phrase;As a result of our investigation, we found that... (Not: After our investigation...) Causes :The error was caused by … / was due to … ;Apparently, the problem was the result of … / resulted from … ;The cause of / reason for the mistake was …

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1) I ... 2) I ... 3) I . , … ,... 4) I . 5) I . 6)I , , . 7) . 8) . 考研英语小作文模板:投诉信 投诉信1 结构要点投诉信是对产品或服务表示不满的信件,一般分三 个部分: 1. 提出投诉内容; 2. 说明具体情况; 3. 提出解决办法。 a (围巾) a . a . , “ ” . ,

I . I , I a . I I . I . . a ? I ? . I . , 投诉信2 语言注意点投诉信应重点表明投诉的原因,叙事应客观、准确、简洁。最后提出的解决方法应切实可行。在表达自己的不满 时,语言要把握分寸,不失风度。 a 100 . , “ ” . , I a . , a . 7 o’ , . . . a . 8 o’, a . . . , 2 ., — ! I .

. , 考研英语投诉信经典范文举例及点评 2005年12月27日 09:26 来源:竞学网 范文之一 []: a a . a , , “ ” . , I . a . . . , 15℃, 0℃ 9℃. . a ? I . ,[文章点评]

这封投诉信可以说写得非常好,结构很清晰,第一段首先肯定对方按时送货上门的做法,随后简述冰箱出了问题。第二段说明具体问题,第三段提出要求。 范文之二 : . W98, 120 , 20 . . . 20 . , a . , 范文之三 . : 10, 280 's , 40 . , , . , a , . . ,

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preferably ______(进一步的要求), and I would like to have this matter settled by ______(设定解决事情最后期限). ⑧Thank you for your consideration and I will be looking forward to your reply. Yours sincerely, Li Ming ^

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