酒店英语口语句型及对话讲解：Housekeeping 客房服务
酒店客房服务英语口语情景对话中英对照
酒店客房服务英语口语情景对话中英对照Scene 1: Checking in at the hotel reception景1：在酒店接待处办理入住手续接待员：晚上好，欢迎来到大酒店。
有什么可以帮您的？Guest: Good evening. I have a reservation under the name Smith.客人：晚上好。
我有一个预订，预订人是史密斯。
Receptionist: Alright, Mr. Smith. Let me just check our records. Yes, here it is. You have a deluxe double room reserved for three nights starting today. Can I have your passport, please?接待员：好的，史密斯先生。
让我查一下我们的记录。
是的，在这里。
您预订了一间豪华双人间，入住三晚，从今天开始。
可以给我您的护照吗？Guest: Of course, here you go.客人：当然可以，给您。
Receptionist: Thank you. I just need you to fill out this registration form while I prepare your room keys.接待员：谢谢。
我只需要您填写这份登记表，我会准备好您的房间钥匙。
Guest: Sure, no problem.客人：好的，没问题。
Scene 2: Requesting room service景2：请求客房服务Guest: Excuse me, can I order some room service?客人：打扰一下，我可以订一些客房服务吗？Room Service: Of course, sir. What would you like to order?客房服务：当然，先生。
Housekeeping 客房服务(酒店常用英语)
Housekeeping 客房服务(酒店常用英语) Key Sentences（重点句子）99．Housekeeping．May I come in？我是客房的，可以进来吗？100．When would you like me to do your room，sir？您要我什么时间来给你打扫房间呢，先生？101．You can do it now if you like．如果您愿意，现在就可以打扫。
102．I would like you to go and get me a flask of hot water．我想请你给我拿一瓶开水来。
103．I'm sorry that your flask is empty．很抱歉您的水壶空了。
104．May I do the turn-down service for you now？现在可以为您收拾房间了吗？105．Oh，thank you．But you see，we are having some friends over．噢，谢谢，但你知道我们邀请了一些朋友过来聚聚。
106．Could you come back in three hours？你能不能过3小时再来整理？107．Certainly，madam．I'll let the overnight staff know．当然可以，女士。
我会转告夜班服务员。
108．Would you tidy up a bit in the bathroom？请整理一下浴室好吗？109．I've just taken a bath and it is quite a mess now．我刚洗了澡，那儿乱糟糟的。
110．Besides，please bring us a bottle of just boiled water．此外，请给我们带瓶刚烧开的水来。
111．It's growing dark．Would you like me to draw the curtains for you？天黑下来了，要不要我拉上窗帘？112．Is there anything I can do for you？您还有什么事要我做吗？113．I'm always at your service．乐意效劳。
酒店英语口语经典对话：客房洗衣服务
★频道为友整理的《酒店英语⼝语经典对话：客房洗⾐服务》，供⼤家参考学习。
客房洗⾐服务经典对话M=Room Maid 客房服务员 G=Guest 顾客M：Housekeeping. May I collect your laundry?客房服务部。
我可以收您的送洗⾐物了吗？G：Yes, it is the laundry bag.可以，在洗⾐袋⾥。
M：Thank you ma’am. Is the laundry form in the bag?谢谢您，⼥⼠。
洗⾐单放在⾐袋⾥了吗？G：Yes, by the way, how long does it take for dry-cleaning?是的。
对了，⼲洗需要多长时间？M：It usually takes two days.⼲洗⼀般需要两天。
G：Oh, dear. We’re leaving tomorrow.天哪，我们明天就要⾛了。
M：If you are in a hurry, we have a two-hour quick service with an extra charge of 50%.如果您急着要，我们有两⼩时的快速服务，不过要外加 50％的费⽤。
G：Well, if that’s the case.唉，也只好这样啦。
常⽤句型百宝箱1. 洗⾐服务说明1) Can you send someone to Room 2587 to pick up my laundry?您能不能派⼈到 2587 房取我的送洗⾐物呢？2) I’d like to know how long your laundry service usually takes.我想知道你们洗⾐服务⼀般要多久时间。
3) For clothes received before 11:00 a.m., we’ll deliver them to your room by 9:00 p.m. the same day; and for those received before 3:00 p.m., you may get them back by noon the next day.您在早上11点之前送洗的⾐物，我们会在晚上9点以前送回您房⾥；下午3点以前送洗的⾐物，您会在第⼆天中午前收到。
酒店英语口语：客房服务日常用语英语
酒店英语口语：客房服务日常用语英语客房服务日常用语 Edited and Illudtrared by the P&TDept .of the Golden Gulf HotelHousekeeping Useful Conversations Recognizing the Guests 迎客入住 Making up Rooms 整理房间 Laundry Service 洗衣服务Room Service 送餐服务 Maintenance 维修服务 Tuen—down Service 夜床服务 Tending the Patient 病客服务 Baby-sitting Service 托婴服务 Replenishing the Mini-bar 补充饮料 Morning Call Service 叫醒服务 Bidding Farewell Guests 送走客人 Useful Expressions 日常用语 Provided by the Room Division Dept .of the Golden Gulf Hotel in November 1996.第二 Part Recognizing the Guests 欢迎入住情景：客人走出电梯后，楼层服务员趋前迎候。
要求：面带微笑，站姿文雅，目光亲切，热切温暖地面对客人。
1、早上（下午，晚上）好，先生（女士）！欢迎 Good moming (afternoon , evening ),sir (madam) 到我们酒店！ Welcome to our hotel . 2、欢迎到......楼，我是楼层服务员，如有服务要Welcome to the ......floor , I’m thefloor attendant, 求，请随时吩咐。
just let me know if thereis anything I can do for you. 3、请让我带您到房间去。
Chapter 2 Housekeeping 客房服务
Chapter 2 Housekeeping 客房服务Unit 2 Showing the Room 客房迎宾服务经典对话B=Bellman 开房员G=Guest 顾客B：Here is your room, Mr. Johnson. After you.这是您得房间，约翰逊先生。
您先请。
G：Thank you.谢谢。
B：Shall I draw the curtain for you?我为您拉开窗帘好吗？G：OK, thank you. By the way, do you know when room service is available?好，谢谢。
顺便问一下，你知道客房送餐服务得时间吗？B：It’s available twenty-four hours a day. And in the first draws of the dresser, you’ll find a brochure with full information about the facilities and services of our hotel.客房送餐服务是24 小时都提供的。
在梳妆台的第一个抽屉里有一本小册子，上面有关于我们酒店所有设施和服务的信息。
G：Oh,I see. Um…… Here’s something for you.（Giving tips）谢谢，这点东西给你(递小费)。
B：That’s very nice of you, thank you . Is there anything else I can do for you?非常感谢，您真是太好了。
还需要我为您做什么吗？G：No, thanks.不用了，谢谢。
B：I’m always at your service, Mr. Johnson. Have a nice day. Good-bye!我随时乐意为您服务，约翰逊先生。
祝您愉快，再见！常用句型百宝箱1. 介绍酒店的设施服务1) There is a French caféand a Korean barbeque restaurant on the 3rd Floor.三楼有一家法式咖啡厅和一家韩国烧烤餐厅。
酒店英语
芦笋asparagus 竹笋bamboo shoot豆腐bean curd 豆芽bean sprouts 白菜（卷心菜）cabbage 胡萝卜carrot 番茄tomato萝卜 turnip 冬瓜 white gourd 花菜cauliflower 芹菜celery 茄子eggplant 大蒜 garlic 生姜ginger 青椒green pepper 莴笋lettuce 藕lotus root 蘑菇 mushroom 洋葱 onion 豌豆 pea 土豆potato 南瓜 pumpkin 菠菜spinach 芋头 taro 豆苗pea sprouts 木耳 fungus 豆角 French bean 葱 scallion
9、 Can you tell me your room number?您能告诉我您的房号吗？
10、A repairman will come and check it right away.修理工会马上来检查。
11、 Don’t worry .We will help you to look for it.不要担心,我们会帮您寻找的。
四、调味品：
黄油 butter 奶酪cheese 奶油cream酱油soy sauce 醋 vinegar 辣椒油 chili sauce 果酱 jam 芥末 mustard 油 oil胡椒 pepper 盐 salt 麻油sesame oil糖 sugar 糖浆 syrup 辣酱油Worcestershire 味精gourmet powder 咖喱 curry红糖 brown sugar
15、 Let me inqure about it and I’ll let you know as soon as possible .让我来询问此事，我会尽快答复您 。
酒店常用英语口语对话带翻译
酒店常用英语口语对话带翻译场景一：预订房间 Booking a Room客人：Excuse me, I’d like to book a room for this weekend. 接待员： Sure. How many nights will you be staying? 客人：Two nights, from Friday to Sunday. 接待员： Great. We have different room types available. Would you prefer a single or double room? 客人：I’d like a double room, please. 接待员：Perfect. Could I have your name and contact information, please? 客人： My name is John Smith. My phone number is 123-456-7890. 接待员： Thank you, Mr. Smith. Your room is booked for this weekend.客人：打扰一下，我想订一个房间这个周末。
接待员：当然。
您打算住几晚呢？客人：两晚，从星期五到星期日。
接待员：好的。
我们有不同类型的房间可供选择。
您想要单人房还是双人房？客人：请给我一个双人房。
接待员：好的。
请问您的姓名和联系方式？客人：我叫约翰·史密斯。
我的电话号码是123-456-7890。
接待员：谢谢您，史密斯先生。
您的房间已经预订。
场景二：办理入住 Checking In接待员： Welcome to our hotel! Do you have a reservation with us? 客人： Yes, I do. My name is Mary Johnson. 接待员：Great, Ms. Johnson. May I see your ID and credit card, please? 客人： Of course. Here you go. 接待员： Thank you. Your room key is ready. You are staying in room 302 on the third floor. 客人： Thank you. What time is breakfast served in themorning? 接待员： Breakfast is served from 7 am to 10 am in the restaurant on the ground floor.接待员：欢迎光临我们的酒店！您预订了房间吗？客人：是的，我预订了。
酒店场景中英文对话
酒店场景中英文对话场景一：办理入住手续Receptionist: Good afternoon! Welcome to our hotel. How can I help you?前台: 下午好！欢迎来到我们酒店。
请问我能帮您什么？Guest: Hi, I have a reservation under the name Li Ming客人: 你好，我预订了一个房间，名字是李明。
Receptionist: Let me check. Yes, Mr. Li. I see your reservation here. Can I have your ID and credit card, please?前台: 让我查一下。
好的，李先生，我看到了您的预订。
请出示您的身份证和信用卡。
Guest: Sure, here they are.客人: 当然，给您。
Receptionist: Thank you. You’ve booked a deluxe room for three nights. Is that correct?前台: 谢谢。
您预订的是豪华房，住三晚，对吗？Guest: Yes, that’s correct.客人: 是的，没错。
Receptionist: Great. Here is your room key. You are in room 305 on the third floor.前台: 很好。
这是您的房卡。
您的房间在三楼的305号。
Guest: Thank you. What time is breakfast served?客人: 谢谢。
早餐几点开始供应？Receptionist: Breakfast is served from 7 AM to 10 AM in the dining areaon the second floor.前台: 早餐供应时间是早上7点到10点，在二楼的餐厅。
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酒店英语口语句型及对话讲解：Housekeeping 客房
服务
Key Sentences（重点句子）
99．Housekeeping．May I come in？
我是客房的，能够进来吗？
100．When would you like me to do your room，sir？
您要我什么时间来给你打扫房间呢，先生？
101．You can do it now if you like．
如果您愿意，现在就能够打扫。
102．I would like you to go and get me a flask of hot water．
我想请你给我拿一瓶开水来。
103．I'm sorry that your flask is empty．
很抱歉您的水壶空了。
104．May I do the turn-down service for you now？
现在能够为您收拾房间了吗？
105．Oh，thank you．But you see，we are having some friends over．
噢，谢谢，但你知道我们邀请了一些朋友过来聚聚。
106．Could you come back in three hours？
你能不能过3小时再来整理？
107．Certainly，madam．I'll let the overnight staff know．
当然能够，女士。
我会转告夜班服务员。
108．Would you tidy up a bit in the bathroom？
请整理一下浴室好吗？
109．I've just taken a bath and it is quite a mess now．
我刚洗了澡，那儿乱糟糟的。
110．Besides，please bring us a bottle of just boiled water．
此外，请给我们带瓶刚烧开的水来。
111．It's growing dark．Would you like me to draw the curtains for you？
天黑下来了，要不要我拉上窗帘？
112．Is there anything I can do for you？
您还有什么事要我做吗？
113．I'm always at your service．
乐意效劳。
Dialogue A
A：Housekeeping．May I come in？
B：Yes，please．
A：When would you like me to do your room，sir？
B：You can do it now if you like．I was just about to go down for my breakfast when you came．But before you start，would you do this for me？
A：Yes，what is it？
B：I would like you to go and get me a flask of hot water．I need some hot water to wash down medicine after break－fast．
A：I'm sorry that your flask is empty．I'll go and get you an- other flask that's full at once．
B：Thank you．
Dialogue B
（The Turn-down Service）
A：Good evening，madam and sir．May I do the turn down service for you now？
B：Oh，thank you．But you see，we are having some friends over．We're going to have a small party here in the room．Could you come back in three hours？
A：Certainly，madam．I'll let the overnight staff know．They will come then．
B：That's fine．Well，our friends seem to be a little late．Would you tidy up a bit in the bathroom？I've just taken a bath and it is quite a mess now．Besides，please bring us a bottle of just boiled water．We'd treat our guests to typical Chinese tea．。