中考英语常考交际用语汇总
中考英语常考交际用语汇总
3.It's nothing serious.没什么严重的。
4.You'll be all right soon. You'll feel better soon./You'll get well soon.
1.Hello！This is…(speaking)．你好，我是……
2.Who's that(speaking)？你是哪位？
3.Is that…speaking？你是……吗？
告诉对方要找的人不在，请对方稍等的常用语
1.Hold on(a moment)，please.请稍等。
2.Hold the line，please.请别挂机。
中考常考交际用语汇总
1．Asking for permission and response
常用句式
1.MayI…，please？请问，我可以……吗？
2.Can/CouldI…，我能……吗？
3.Do/Would you mind doing sth.？你介意做某事吗？
4.Do/Would you mind if＋从句？如果做……，你介意吗？
病人陈述病情
1.There's something wrong with………不舒服。
2.I've got a headache and a cough.我头痛而且咳嗽。
3.I feel terrible/bad.＝I'm not feeling well.＝I'm feeling bad.＝I don't feel well.我感觉不舒服。
中考英语口语交际常用语
中考英语口语交际常用语一、问候Hello! / Hi! 你好！Good morning / afternoon / evening! 早晨/下午/晚上好！How do you do? 你好！（较为正式的问候）How are you? 你好吗？Fine, thanks. And you? 很好，谢谢。
你呢？I'm fine, too. 我也很好。
二、介绍What's your name? 你叫什么名字？My name is ... 我叫...Just call me ... 就叫我...吧What's your family name? 你姓什么？This is ... 这是...，他/她是我的...Nice to meet you. 很高兴认识你。
Nice to meet you, too. 认识你我也很高兴。
三、告别Goodbye! / Bye-bye! 再见！See you later / tomorrow / soon! 一会儿见/明天见/不久再见！I'm afraid I have to go now. 我得走了。
Take care. 请慢走。
四、课堂用语May I come in? 我可以进来吗？Come in, please. 请进。
Sit down, please. 请坐。
It's time for class. 上课时间到了。
Open your books and turn to page ... 打开书，翻到第...页。
Has everybody got a sheet? 每个人都拿到材料了吗？Could you say it again? 你能再说一遍吗？That's all for today. 今天就讲到这里。
五、询问与回答What's this? 这是什么？It's a ... 这是一支...How old are you? 你多大了？I'm ... years old. 我...岁了。
中考英语常用交际用语归纳
中考英语常用交际用语归纳中考英语常用交际用语归纳1．Advice and suggestion 劝告与建议1) A: I’ve got a headache today.B: You’d better go to see the doctor. / I think you should go to see the doctor.A: OK. I’ll take your advice. / Yes, I will.2) A: I’ve got a terrible stomachache.B: You’d better not go on working.A: OK. / All right. / Thank you for your advice.3) A: Let’s go, shall we?B: Yes, let’s. / I’m afraid it’s too early.4) A: Shall we go to the cinema now?B: OK./ That’s a good idea./ All right./ Yes.5) A: What/ How about going fishing now?B: That’s a good idea./ That sounds interesting./ Sure. Why not?6) A: Mum, I got a C for my English.B: You should study harder. English is very important.7) A: Let’s go to the concert.B: I don’t feel like it. Why don't we go to the beach instead?A: Good idea. Let's not go to the concert.8) A: I think we should raise some money for charity.B: That’s a good idea.9) A: What would you suggest the tourists do?B: I’d suggest they go to the Sheshan State Resort.A: Good idea.10) A: My memory is getting worse.B: Then you’d better do something about it, hadn’t you?★总结：2．Agreement and disagreement 同意与不同意1) A: The book is interesting.B：I think so, too.2) A: Do you think people will be able to live on the moon in the future?B: I hope so, but I don’t think so.3) A: This lesson is interesting, isn’t it?B: I don’t think so./ I’m afraid I can’t agree with you./I’m afraid I don’t quiet agree with you./ I’m afraid it isn’t.4) A: The Pacific Ocean is smaller than the Atlantic Ocean.B: I’m afraid you’re wrong.5) A: Fruits are good for our health.B: Yes, I agree./ No, I don’t agree./ I couldn’t agree more.6) A: I can swim well.B: So can I. /Me too.7) A: I can’t play the guitar.B: Neither can I. / I can’t, either.8) A: I went to the Space Museum last weekend.B: So did I. /Me too.9) A: Mr. Li didn’t go to see the film.B: Neither did Mrs. Li. /Mrs. Li didn’t, either.★总结：3. Apology 道歉A: Sorry./I’m (terribly) sorry (about that).B: That’s all right./That’s OK./It doesn’t matter./Never mind./Don’t worry.4. Appreciation 赞赏1) A: The dishes are very delicious.B: I’m glad you like them.2) A: Shall we go to Sheshan State Resort during the summer holidays?B: That’s a good idea. /That sounds interesting.3) A: You look pretty today. /Your dress is very beautiful. /You speak English very fluently.B: Thank you. /Thanks.4) A: I’ve got the first price.B: Well done! /You deserved to win. /That’s wonderful news.5) A: We had a surprise birthday party on Saturday afternoon..B: That was a super afternoon.6) A: What you have told me is very impressive.B: Thank you.7) A: You’ve done a wonderful job./Well done.B: Thanks8) A: He broke the world record for the two-mile run.B: Fantastic! /Amazing!★总结：5. Complaint 抱怨1) A: It’s been raining since last weekend. What awful weather we’re having!B: Yes, it’s the worst week I’ve ever had.2) A: That radio’s pretty loud. /You don’t have to play that record so loud, do you?Could you turn it down, please?B: I’m sorry to have bothered you.3) A: Hello. It’s an awful day, isn’t it?B: It certainly is. I’ve been trying to get a taxi for 15 minutes, but I’ve had no luck at all.6. Concern 关心1) A: What’s wrong with you? / What’s the matter with you?B: I’ve got a cold / a headache / the flu / (a) toothache. / I’m bored.2) A: Are you better today?B: Yes, much better. Thank you.3) A: How’s you mother?B: She’s worse than yesterday.A: I’m sorry to hear that. Don’t worry too much. She’ll get better soon.4) A: What’s the matter?B: I can’t find my car keys.4) A: You look upset. Is anything wrong?B: I’ve lost my wallet.★总结：7. Encouragement 鼓励1) A: Cheer up!B: I’ll try.2) A: I’m playing basketball tomorrow.B: We’ll cheer for your team3) A: My test score was low.B: That’s OK. Try harder next time4) A: I’m afraid the work is too difficult for me.B: Don’t give it up! You can do it!5) A: My salary is really low.B: Look on the bright side. Your job is very rewarding.6) A: I don’t think I can.B: Just try it. / Have another try. / Give it another try. / You can do anything if you really want to.★总结：8. Farewell 道别1) A: Goodbye. / Bye-bye.B: Goodbye. / Bye.2) A: See you tomorrow.B: See you. / See you then.3) A: See you later / next Thursday.B: See you.9. Good wishes and congratulations 祝愿与祝福1） A: Good luck. / Good luck to you.B: Thank you.2) A: Have a good time.B: Thank you. / Thanks. The same to you.3) A: Congratulations!B: Thanks.4) A: Have a nice / good weekend.B: Thank you. The same to you. / You too.5) A: Enjoy your time there.B: Thank you. / The same to you.6) A: Happy birthday (to you)!B: Thank you.7) A: Have a good day!B: Thank you.8) A: Happy New Year!B: Happy New Year! / The same to you. / You too.9) A: Merry Christmas!B: Merry Christmas! / The same to you. / You too.★总结：10. Gratitude 道谢A: Thanks. / Thank you. / Many thanks. / Thank you very much. / Thank you very much indeed. / Thanks a lot.B: You’re welcome. / It’s a pleasure. / My pleas ure. /That’s all right. / Not at all./Sure.11. Greetings 问候1) A: Hi! / Hello!B: Hi! / Hello!2) A: Good morning / afternoon / evening!B: Good morning / afternoon / evening!3) A: Nice / Glad to see / meet you.B: Nice / Glad to see / meet you, too.4) A: How are you? / How’s everything going?B: Very well, thank you. And you? / Fine, thanks. / I’m all right.5) A: Happy New Year!B: Happy New Year! / The same to you.6) A: Merry Christmas!B: Merry Christmas!7) A: Long time no see. What’s new?B: Hi! I’ve bought a new flat.12. Introduction 介绍1) A: I’m Jane. What’s your name?B: Simon.2) A: Simon, this is my mother. Mum, this my friend, Sue.B: Hello, Simon. Nice to meet you.C: How do you do, Mrs Li?3) Jane: Dan, I’d like you to meet my friend, Sue.Dan: How do you do?Sue: How do you do?13. Invitation 邀请1) A: Bob, I’d like to invite you to my birthday party tomorrow evening.B: Thank you. I’ll be glad to come. / Thanks. I’d love tocome.2) A: We’re going to have a dance. Would you like to joi n us?B: Sure. What time?3) A: Ann. We’re going to have a barbecue in the country park on Sunday. Will you join us? / Would you like to go with us?B: I’d love to, but I’ll have a meeting on Sunday morning. Thank you all the same.★总结：15. Obligation 义务1) A: Must I go now?B: Yes, you must. /I’m afraid you must. /No, you needn’t.2) A: Do I have to finish the work today?B: Yes, you have to. /I’m afraid you have to. /No, you don’t have to.3) A: You must finish your homework before nine.B: All right.4) A: Shall we have a word with him?B: Yes, we should talk to him.5) A: We haven’t got a title for the paper.B: Then we ought to choose one as soon as possible.6) A: What are the rules at home?B: We must keep the kitchen/bathroom/bedroom tidy.16. Offers 提供1) A: Can I help you?B: Yes, please. /No, thanks. I can manage by myself.2) A: Let me help you.B: Thanks.3) A: What can I do for you?B: I’d like to buy a shirt.4) A: Would like a drink/to have some rice?B: Yes, please. /Thank you. That’s very kind of you. /No, thanks.5) A: Would you like me to book a ticket for you?B: Yes, please. /No, thanks. /No, you needn’t. Thank you all the same. /Thank you anyway.6) A: Would you like me to give him a message? /May I takea message?B: Yes, please. / No, thanks. I’ll ring back.7) A: Shall I get a trolley for you?B: Yes, please. /No, thanks.8) A: Here’s a present for you.B: Thank you. It’s lovely.9) A: Is there anything else you want to buy?B: Yes, I want a pen. /No, I’ve got everything.10) A: Help yourself to some dumplings.B: Thanks. /OK. /No, thanks. I’ve had enough.11) A: Let me drive you to the airport.B: Thank you.12) A: Would you like spinach, carrots or peas?B: Let’s have fresh spinach.13) A: Anything I can do to help?B: Thank you very much, but I can manage.★总结：17.Permission 允许1) A: May/ Can I ask for leave tomorrow?B: Yes, of course. /OK. /Sure. /All right. / Certainly. /Yes, you may. /You’d better not. You’ll have to take an exam tomorrow. /I’m afraid you can’t. You’ll have to attend an important lecture tomorrow.2) A: Can I borrow your bike?B: Sure. /OK. /Yes, of course. /Certainly. /Sorry, I’m going to use it this afternoon.3) A: Would you mind my opening the window?B: Not at all. /Of course not. /Certainly not. Please go ahead.4) A: Would you mind my closing the window?B: I’m afraid it’s too hot inside. If you don’t mind, I’d like to leave it open.5) A: Can we have some dessert after dinner, please?B: All right.6) A: May I come with you to see“Swan Lake”?B: Yes, of course.★总结：18. Promise 许诺1) A: Would you come and pick me up?B: Okay. Anytime.2) A: I’ll be in New York nest week. Call me at this number.B: OK. I’ll show you around the city.3) A: I was sick last week and I missed so many classes. I don’t know how t o catch up with my classmates.B: Don’t worry. I’ll help you.19. Repetition 重复A: My phone number is 87654321.B: Pardon? /I beg your pardon. /Sorry? /Please say that again. /Would you please say that again? /I’m sorry. Could you say that again, please? /Would you please repeat that?20. Request 请求1) A: Can /Could /Will /Would you help me with the suitcase?B: Sure. /Yes, of course. /Certainly. /All right. /OK. /No problem.2) A: Please buy an English book for me when you pass the bookstore.B: OK. /All right. /Sorry, I’m not going to pass the bookstore today. /I’m afraid I have no time.3) A: Would you mind repairing the radio for me?B: Not at all. Let me have a look at it. /Sorry, I can’t repair radios.4) A: Can I join you?B: Sure, you are welcome.5) A: May I speak to Judy?B: Speaking. /Sorry, she’s out at the moment. /I’m afraid she’s not in.6) A: Could you give him/her a message? /May I leave a message?B: OK. /Yes. /Sure. /Certainly.7) A: Will you teach me how to make scones, please?B: Of cour se. I’ll teach you how to make scones. It will be a pleasure.★总结：21. Sympathy 同情1) A: The trees fell on the canteen in the storm last night.B: What a pity! /What a shame!2) A: Kally hurt her ankle.B: That’s terrible! / I’m sorry to hear that.3) A: Someone stole my new bike last week.B: How awful!★总结：22. Warning 警告1) Be careful! /Take care!2) Look out! You almost dropped the vase.3) It’s dark here. Mind the steps.4) Watch out! The floor is wet.日常交际用语训练单项选择。
中考日常交际用语
中考复习交际用语[知识概要]一、问候与告别1 Nice (Glad，Pleased) to meet (see)you 见到你真高兴。
2 Say hello to...向……问好。
3 Please remember me to...请代我问候……4 I’m afraid I must be leaving now 恐怕我现在得走了。
5 Well，I’d better be off 好啦，我该走了。
二、祝愿、祝贺和应答1 Good luck!祝你走运（顺利）！2 Wish you success!祝你成功！3 Wish you a good journey! (Good journey to you!) (Have a good trip!)祝你旅途愉快（一路顺风）！4 Happy birthday to you and have a good time 祝你生日快乐，过得开心。
5 Congratulations!恭喜（祝贺你）！三、邀请和约会1 Will you come to...？请你来……好吗？2 Would you like to...？你愿意……吗？3 I’d like to invite you to...我想邀请你……（回答：Yes，I’d love to...好，我很喜欢……Yes，it’s very kind of you 好，你真客气。
四、提供帮助1 Would you like me to...？要不要我……？2 Is there anything(else)I can do for you?我能帮你做点（别的）什么吗？3 Do you want me to...？要我（帮你）……吗？That’s very kind of you 你真好；你真客气。
Thank you for your help 谢谢你的帮助。
No，thanksI can manage it myself 谢谢，我自己能行。
英语中考复习日常交际用语优质
【例3】 —I'm going to spend my summer holiday in Hawaii. —What a lucky boy！________ And don't forget to send me a postcard. A．That sounds good. B．Have a good time! C．Good idea! D．Can I go with you? 解析：对于别人的度假要表示祝愿。
A．I'm sorry to hear that B．It doesn't matter
C．Don't be silly D．I'd love to 解析：上句句意为“我的手机在昨天乘公交车时被偷了。” 听到不好的消息应表示遗憾。 答案：__A__
高频考向四
提醒和警告
①祈使句表示提醒、禁止和警告。
Have a nice/pleasant/wonderful time.
＝I wish you a nice/pleasant/wonderful time. Have fun! Enjoy yourself/yourselves!
③当某人生日时 —Happy birthday to you！—Thank you!
Look out！/Be careful！/Take care！/Danger！/Slow down！
/Entrance！/Exit！/Stop! ②下列句型也可用来表示警告： Don't do sth.，or... If you...，you...
英语中考情景交际知识归纳
中考英语情景交际知识归纳1.Thank you.谢谢你. You are welcome./That’s all right./Not at all./ I t’s my pleasure/It’s a pleasure/My pleasure.不客气.2.I’m sorry.对不起. It doesn’t matter./That’s all right. /Not at all./Never mind.没关系.注意：That’s all right.和Not at all既可以表示“不客气”，也可以表示“没关系”。
That’s right.意思是“那是对的”，不同于That’s all right.3.购物交际英语：Can I help you?你想要买什么？Yes,please.I want to buy…/I would like to buy…/I’m looking for…我想要买……What size do you want/need?你想要多大尺寸？What color do you want/need?你想要什么颜色？What/How about this one?这个怎么样？Do you have any other colors?你有一些其他的颜色吗？Can I try it on?我可以试穿一下吗？How much is it?/How much are they?它多少钱？/它们多少钱？Can it be a little cheaper?能便宜点吗？I’ll take it.Here is the money.我将买下它，给你钱。
4.别人要去参加考试了，你应说：Good luck (to you).“祝你好运”5.别人要去旅行了你应说：Have a good time./Have fun/Have a good trip.“祝你旅途愉快”6.当别人说Have a good time./Have fun/Have a good trip时，你应说Thank you.7.提建议的句型有：Let’s do….=Shall we do…?“让我们……。
中考英语听力题常见30个情景对话及常用语汇总
4、打电话请对方找人或留言：
Is...in/at home？ 某某在家吗？/ Can/may/could I speak to...，please？请...接电话好吗？/ Will/would you give a message to...，please？请给...捎个口信好吗？ / Would you tell him my telephone number， please？ 请你把我的电话号码告诉他好吗？/ Can/could you ask...to ring me back， please？请叫...给我回个电话好吗？
3、What/How about +名词或动名词...？ 这种句型表达随便的建议，有征求对方意见的意思，多数情况下是建议和对方一起做某事.
4、“Shall we...？”这种句型用于建议对方与自己一起做什么，是一种普通的表示建议的方法.它和“Let‘s...，shall we？”句型可以互换，在回答时，如果赞成这个建议，常用“Yes， let＇s.”或“OK. let’s.”
2、间接问候
1.Please give one‘s（one’s 代表不同人称的物主代词（如： my， our... 等） regards/best wishes/ love to.../ Please remember me to sb.请向某人问好./请向某人致意.
2.“Say hi/hello to...（from me）”意为“向...致意/问候”.这相当于Please give my best regards/wishes to...（请代我向...问好）的意思.
九年级口语交际常用表达
九年级口语交际常用表达一、问候与寒暄1. 早上好！Good morning!2. 下午好！Good afternoon!3. 晚上好！Good evening!4. 你好吗？How are you?5. 很高兴见到你！Nice to meet you!二、自我介绍1. 我叫李华，我是中国人。
My name is Li Hua and I am Chinese.2. 我喜欢阅读和打篮球。
I enjoy reading and playing basketball.3. 我的爱好是唱歌和跳舞。
My hobbies are singing and dancing.4. 我家有四口人，爸爸、妈妈、弟弟和我。
There are four people in my family: my father, mother, younger brother, and me.5. 我的生日是八月十五日。
My birthday is on August 15th.三、询问与回答1. 你会说英语吗？Do you speak English?2. 你有兄弟姐妹吗？Do you have any siblings?3. 你喜欢什么食物？What food do you like?4. 你最喜欢的颜色是什么？What is your favorite color?5. 你喜欢什么类型的音乐？What type of music do you like?四、邀请与回应1. 你愿意和我一起去看电影吗？Would you like to go see a movie with me?2. 你想和我们一起参加派对吗？Do you want to join us for the party?3. 明天你有空吗？我们可以一起去购物。
Are you free tomorrow? We can go shopping together.4. 我们可以在周末一起去爬山吗？Can we go mountain climbing together this weekend?5. 周六晚上你有空吗？我们可以一起吃晚饭。
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听不请对方说话、线路不畅或告诉对方拨错号码时的常用语
1.Sorry，I can't hear you，对不起，我听不清你说的话。
2.The line is bad/busy.线路不畅/忙(占线)。
3.I couldn't get through.我打不通。
4.I've got a pain in my back.我背疼。
5.I don't feel like eating.我不想吃东西。
6.I can't sleep well.我睡不好。
医生的诊断结论和医嘱常用语
1.Take this medicine three times a day.一天吃三次药。
那不是我想要的东西。
2.I like the color，but the price is too high/it'stooexpensive.
我喜欢这个颜色，但价格太高了。
顾客决定买某物
1.That's fine.I'll take it.很好，我买下了。
2.It fits me quite well.I'll take it.这个非常适合我，我买下了。
2.I'm sorry，you can't.对不起，你不能。
3.I'm sorry，but…对不起，不过……
4.No/Sorry，I'm afraid not.不/对不起，恐怕不行。
5.You'd better not.你最好不要。
6.Of course not.当然不可以。
“MayI…？”的否定回答还可以是“No，you mustn't/can't”，而不用maynot。
9.Eat less far food and more vegetable.
少吃含脂肪的食物，多吃蔬菜。
4.Shopping
售货员常用语
1.Can/May I help you？/What can I do for you？/Is there anything I can do for you？/Anything that I can do for you？你想买什么？
2.How many/much would you like？你要多少？
3.What color/size would you like？你要什么颜色/尺寸的？
4.How/What about this one/pair？这个/双怎么样？
顾客表示想买某物
I'd like to look at…/I want…/I'd like to buy…/I'd like to see…/Could you (please) show me…？/Could I have a look at…？我想买……
8.The temperature has dropped a lot today.今天气温降低了很多。
7.Advice and suggestion
常用名型
肯定答语
否定答语
表示劝告
1.You'd better…
你最好……
2.You should…
你应该……
3.You need(to)…
你有必要……
下星期六下午你有空吗，雪莉？我想请你和我一起去听音乐会。
4.Don't rush/hurry/push
别冲撞/急/推。
1.That's a good idea./Good idea.
好主意。
2.Certainly./OK./All right./Sure.
当然可以。
1.I'm sorry，but…
对不起……
2.I'm afraid that I…
恐怕我……
今天很暖和/冷/热……，不是吗？
4.It's a beautiful day today.今天天气很好。
5.It looks like rain./It looks as if it is going to rain.看起来要下雨了。
6.It's blowing hard.风刮得很大。
7.It's snowing heavily.正在下大雪。
7.Take a No.10 bus on the right and get off at the fourth stop.
在右边乘10路车，然后在第四站下车。
6.Talking about the weather
询问天气
1.What's the weather like today？/How's the weather today？
肯定答语
1.Yes./Sure./Certainly.是的(当然可以)。
2.Of course (you may)．当然可以。
3.Yes，(do) please.请吧。
4.That's OK./All right.好吧。
5.No problem.没问题。
否定答语
1.No，please don't.不，请不要。
你很快就会好的。
5.Take care of yourself and have a good rest.照顾好自己并好好休息
6.Give up smoking/drinking.戒烟/酒。
7.Keep warm and don't catch a cold.注意保暖，不要着凉。
8.Get up early and take more exercise.早起，多锻炼。
4.Sorry，I'm afraid you have the wrong number.对不起，你打错了。
3.Seeing the doctor
医生询问病情的常用语
1.What's wrong/the matter/the trouble with you?＝what's your trouble?你怎么了？
是的，我很乐意。但……
8.Invitation and response
表示邀请的常用语
对邀请的应答语
1.Would you like to do…？
你愿意做……吗？
2.Will you(please)do?
请你做……好吗？
3.I hope you can…我希望你能……
4.Are you free next Saturday afternoon，Shirley？I'd like to invite you to the concert with me.
6.Could you tell me how I can get to…？你能告诉我怎样到达……吗？
指路常用语
1.Go along/down this street.沿着这条街走。
2.Turn right/left at the first/second crossing.在第一/二个十字路口向右/左拐。
病人陈述病情
1.There's something wrong with………不舒服。
2.I've got a headache and a cough.我头痛而且咳嗽。
3.I feel terrible/bad.＝I'm not feeling well.＝I'm feeling bad.＝I don't feel well.我感觉不舒服。
3.No，let's…
不，让我们……
4.I don't think so.
我认为不是这样。
表示建议
1.Let's…我们……吧。
2.Shall we…？
3.What/Howabout…？
……怎么样？
4.Why don't you…？
为什么不……？
5.Why not…？
为什么不……？
1.Yes，please.
3.A moment，please.请稍等。
告诉对方要找的人不在，请对方留言的常用语
1.He/She isn't here right now/at the moment.他/她现在不在。
2.Sorry，…is out.对不起，……出去了。
3.Can I take a message for you？我可以为你捎个口信吗？
2.Making a phone call
打电话时请某人接电话的常用语
1.Hello！Could/May I speak to…？你好，请……接电话好吗？
2.Is…in？……在吗？
3.Is that…(speaking)？是……吗？
4.I'd like to speak to…我想找……
接电话人应答语
5.Asking the way
问路常用语
1.Can/Could you tell me the way to…？请问，去……怎么走？
2.Is this the way to…？这是去……的路吗？
3.Which is the way to…？哪条路是去……的？
4.Where is…？……在哪里？
5.How can I get to…？我如何到达……？
1.Hello！This is…(speaking)．你好，我是……
2.Who's that(speaking)？你是哪位？
3.Is that…speaking？你是……吗？
告诉对方要找的人不在，请对方稍等的常用语
1.Hold on(a moment)，please.请稍等。
2.Hold the line，please.请别挂机。