中级----新编剑桥商务英语听力部分
剑桥商务英语考试BEC中级听力全真试题及答案
剑桥商务英语考试BEC中级听力全真试题及答案BEC XXXUniversity of Cambridge Local XXXXXXBusiness English CertificateTest of ListeningPart One: ns 1-12In this n。
you will listen to three XXX or messages。
Write one or two words or a number in the numbered spaces on the notes or forms below。
You will hear each recording twice.n One (ns 1-4)Look at the note below.You will hear a XXX about an order。
He wants to change the quantity and have it ready by tomorrow。
Martin called because hehasn't received the order he XXX job that is due later this month。
He will fax details if needed.XXX PrintersXXXMessage for: XXX XXXXXX rang from (1) _________________________________。
He hasn't received the (2) ________________________________ he ordered for a (3) ______________________________ later this month。
Wants to change the quantity to (4)_______________________________--- to be ready tomorrow。
剑桥商务英语中级（BEC2）听力全真试题（3）
PART THREEThis part consists of an interview, conversation, discussion or presentation and involves 1 or 2 speakers. The questions take the form of 8 multiple-choice questions, each comprising 3 options: 1 correct option and 2 distractors. It is necessary for you to listen very carefully to the talk, looking atthe multiple-choice questions as you listen.Try to answer each multiple-choice question as quickly as possible. If you spend too long thinking about the answer to a certain question, you may miss an important part of the talk. In any case, you will lose your place in the talk and find it harder to answer the next question. It is extremely important to try to follow the talk and the questions at the same time, matching each multiple-choice question with the appropriate part of the talk., Above all, try not to worry too much if you don t hear the answer to a multiple-choice question.Read the next one or two questions (or even more, if necessary) and try to listen for the particular topic or subject of each question in the talk.In the following example, a salesman is talking to a potential business customer. As you listen, you must decide which sentence is correct and mark the appropriate letter (A, B or C).You hear.You will hear a negotiation between a salesman and a potential customer.The salesman is trying to sell a number of fax machines to a certain business while someone in the business is trying to negotiate the best price and terms. Choose the correct ending for each of the sentences 1 - 8. Mark one letter A, B or C for the ending you choose.S1: Thank you very much for the demonstration of the new fax machine which you re marketing. I can tell you now that we re very interested in purchasing a quantity for our branch offices as well as for our headquarters. This will involve about 40 machines in all - provided that we can reach asuitable agreement with you.S2: I m very happy to heart hat. I m sure you ll find the machines very reliable indeed.S1: Can you give me again the minimum price per machine - bearing in mind that we re talking about as many as 40 machines?S2: Well, our normal wholesale price including delivery works out at RMB9,000 per machine. But we can let you have a 12 per cent discountfor any order of over 20 machines.S1: Actually, we were hoping for a discount of up to 20 per cent.S2: Oh dear, I m afraid that isn t going to be possible. I d be in trouble with my company manager if I agreed to such a large discount. 12 per cent is our usual discount on bulk orders. I ll tell you what I ll do. I ll see my supervisor and try my best to get a further 3 per cent for youThat ll give you a total of 15 per cent discount.S1: Is there any further discount for early settlement?S2: Oh dear. Our chief accountant won t be very happy. but we can sometimes make a reduction of 2 per cent if the bill is settled in full within ten days.S1: At the other extreme, would a 6-month credit period be acceptable to you?S2: I m afraid not. If we do give you a 15 per cent discount, it ll use up almost all of our profit, and we ll require payment within one month. I just can t do anything about extending that it s simply not going to be possible for us.S1: I understand, but what about warranty? What s the period of warranty on these machines?S2: It s 6 months, but I can make an exception in your case and give you a one-year warranty period.S1: So that s free repairs if any machines develop a fault within a one-year period. But what happens if any of the machines break down after a year?S2: Well, we have a special scheme: it s RMB2,000 or so for a years cover. And we guarantee to carry out any repairs on site within 24 hours provided that the machines are used in offices within the city. If you phone us before ten o clock in the morning, we usually come out to your office or factory the same day. Outside the city ft will obviously take longer.Occasionally, we may even ask you to send the faulty machine to our nearest factory.S1: I understand. Now what about delivery time?S2: Usually two weeks from receipt of your order - three weeks at the most.S1: Can you deliver within one week? It s all very urgent in our particular case. We run the risk of losing business until we have the machines.S2: Well, if you decide now and let me have a firm order with a 1 0 per cent deposit, I think we can promise to get the machines to you by one week tomorrow - that ll be eight days. We ll give your order top priority - and you can have 17 per cent discount provided we receive the full amount in ten days from now.You read.You will hear a negotiation between a salesman and a potential customer. The salesman is trying to sell a number of fax machines to a certain business while someone in the business is trying to negotiate the best price and terms. Choose the correct ending for each of the sentences (1 - 8).Mark one letter (A, B or C) for the ending you choose.1 . The customer wants to buy some fax machines for useA only in the company s headquarters.B only in the company s branch offices.*C in the company s headquarters and branch offices.2. He wants to buyA 4 fax machines.B 14 fax machines.*C fax machines.3. At first he wants a discount ofA 12 per cent.B 15 per cent.*C 20 per cent.4. In order to be able to give the customer 15 per cent discount, the salesman says he must seeA his company manager.*B his supervisor.C his chief accountant.5. There may even be a further discount if the entire bill is paid in*A ten days.B one month.C six months.6. The salesman is prepared to extend the warranty period by*A six months.B one year.C eighteen months.7.The fax machine company will promise to carry out repairs free of charge after one year if*A the machines are insured with them.B the customer loses business because of faulty machines.C the customer buys his machines from them.8. Once he receives a definite order with a deposit, the salesman says that he can deliver the machines inA less than a week*B eight daysC ten days。
BEC中级听力：剑桥商务英语（BEC）中级考试听力考试全真样题
BEC中级听力：剑桥商务英语（BEC）中级考试听力考试全真样题BEC中级听力：剑桥商务英语(BEC)中级考试听力考试全真样题UNIVERSITY OF CAMBRIDGE LOCAL EXAMINATIONS SYNDICATE Examinations in English as a Foreign LanguageBUSINESS ENGLISH CERTIFICATETest of ListeningPART ONEQuestions 1-12You will hear three telephone conversations or messages.Write one or two words or a number in the numbered spaces on the notes or forms below.You will hear each recording twice.* Conversation one (Questions 1-4)Look at note below.You will hear a man phoning company about an order.Lewis & ThornPrintersTelephone MessageMessage for: Mark HansonOliverMartin rang from (1)_____________________________________. He hasn t received the (2)__________________________________ he ordered for a (3) _____________________________ later this month .Wants to change the quantity to (4) _______________________________ —— to be ready tomorrow. Will fax details if needed.* Conversation Two (Question 5-8)Look at the notes below.You will hear a conversation between two friends about a jobvacancy.Job with Alba as (5)________________________________________Responsible for (6) ________________________________________Must have knowledge of (7)__________________________________________________Apply by (8)______________________________________* Conversation Three (Questions 9-12)Look at the notes below.You will hear a telephone conversation about arranging a meeting.FINANCE MEETINGNeed to discuss(9)__________________________________________.Aim to produce new(10) ______________________________________________.Check that the Sales Co-ordinator and the (11)_______________________________ can come.Arrange for a (12) __________________________________________ to be available.PART TWOQuestions 13-22Section One(Questions 13-17)ou will hear five short recordings. Each person is talking on the phone.or each recording, decide what is the main topic of their call.rite one letter (A-H) next to the number of the recording.o not use any letter more than once.ou will hear the five recordings twice.13 ____ 14 ____ 15 ____ 16 ____ 17 ____A a departmental meetingB a job interviewC negotiations with buyersD a visit to a factoryE a shareholders meetingF a training sessionG a conferenceH a visit to trade exhibitionSection Two(Question 18-22)You will hear another five short recordings. Each speaker recently attended an interview.For each recording, decide what the speaker is saying about the interview they attended.Write one letter (A-H) next to the number of the recording.Do not use any letter more than once.You will hear the five recordings twice.18 __ 19___ 20___ 21___ 22___A I didn t express myself well.B I misunderstood the advertisement.C It was shorter than I expected.D I wasn t appropriately dressed.E It was poorly organized.F There were too many applicants.G I did too much preparation.H One of the questions surprised me.PART THREEQuestions 23-30You will hear a radio interview with Peter Williams about training within small businesses.For each question 23-30, make one letter (A, B or C) for the correct answer.You will hear the recording twice.23 What was Peter Williams doing immediately before he started his research?A He was managing the training department of a large company.B He was running a training programme at a university.C He was running his own small business.24 In his research, what did Peter Williams find about training in small firms?A They spend too little on training.B They are unaware of their training expenses.C They receive state subsidies for training.25 Small firms do not have specific training budgets becauseA they do not want to invest in training.B they do not have time to provide training.C they do not plan their training.26 When calculating the cost of in-house training, many small firms do not includeA course fees .B managers time.C accountants costs.27 What do the majority of small firms spend on training?A less than 1% of their payroll.B 1-5% of their annual payroll.C more than 10% of their payroll.28 Peter Williams thinks that the best training involvesA observing an expert do the jobB going on special training courses.C doing the job under supervision.29 Above all else, small businesses want training thatA will answer their short-term needs.B does not require immediate investment.C will help their planning procedures.30 The first university courses for small companies will deal withA business growth.B computing needs.C structural change.You now have 10 minutes to transfer your answers to your Answer Sheet.。
新编剑桥商务英语中级第三版听力 02
conversation oneR: hello?W:hello Richard I'd like to introduce you to Marek.R:oh yes hello Marek how do you do? Nice to meet you at last.M:Hello Richard pleased to meet you too.W:Oh do you two know each other already?M:Well we've spoken on the phone a few times.R:But we've never actually met. Any way take a seat. would you both like a coffee? Conversation 2A: would you like a coffee?B:Ohthanks.A:milk?B:yesplease and a sugar ....thanks.A: so have you enjoyed this morning?B:yesit was very interesting the first speaker was particularly good.A: is this your first time at one of events?B:yes it is and you?A:NoI've been coming for years the company pays and id the location is good then I come I remember the best year we had was in Monaco...Conversation threeM: may i join you?W:sure.M:you're a colleague of Martion Obach aren't you?W:that's right he works in our Barcelona office how do you know him?M:we were both at Elcotil together. He left about a year before me.W:oh are you Mandy?M:Marie.W:Marie that's right Sorry I knew it began with an M. yes Martin said you were doing this course and that I should say helloConversation 4A:well this is nice，B:well it's quite simple but the food is very traditional and it's popular with locals. On Sundays I often bring the family hereA:That's nice. How many children do you have?B:Two. Twins. A boy and a girl. They've just started school.A:Wow. Twins.B:And you?A:No not yet. And have you always lived in Lille?B:Yes most of my life . I worked in Paris for a while and in your country of course. But all my relatives are here. What about your family?A:Ohthey're spread out. I see my parents from time to time but my sister lives in Norway with her husband so we don't get together much. Anyway I know your company is looking for a partner on this Thai project .B:Yes.Is that something you might be interested in...。
中级 新编剑桥商务英语听力部分(完整资料).doc
此文档下载后即可编辑LISTENING SCRIPTSModule 11.1 Working from home (page 8)I=Interviewer M=MichelaI OK,Michela.You work from home now.Can you tell me about a typical day?M Sure, I always get up around seven and the first thing I do is get the kids ready for school.I take them at eight thirty and thin I always start work at nine.I Do you ever have a day where you decide to have the morning off and start work later?M No,you can’t do that.It’s important with home-working to have a timetable and stick to it.If you end up watching TV or doing the cleaning then it isn’t for you.So I have lunch at twelve and finish work at two thirty to get the children.I Was that why you gave up your office job?M Yes,I wanted to spend more time with the children.It gives me more flexibility.Sometimes I need to work in the evening but usually it isn’t a problem.I So how long have you been doing this kind of work?M For about five years.I’ve been with the same company since I left school but with the Internet and technology it’s easy now to be at home.I So your employer doesn’t mind.M No.It means the company saves money on office space and as long as I get the work done,they’re happy.Sometimes I still fo into work to meet clients and so on.For example,I’m going in nearly every day this week because we have visitors from another company and I can’t really invite them over to my house.Besides,the gossip and the news with my colleagues.I miss that side of going into work every day.I Is there anything else you miss?M Ermm.No,not really.And I’ll tell you what I really don’t miss and that’s having to spend two hours commuting on the bus and train every day. . .1.2 Starting a conversation (page 11)Conversation 1R=Richard W=Woman M=MarekR Hello?W Hello,Richard.I’d like to introduce you to Marek.R Oh,yes.Hello,Marek.How do you do?Nice to meet you at last.M Hello,Richard.Pleased to meet you too.W Oh,do you two know each other already?M Well,we’ve spoken on the phone a few times.R But we’ve never actually met.Anyway,take a seat.Would you both like a coffee?Conversation 2A Would you like a coffee?B Oh,thanks.A Milk?B Yes,please,and a sugar…thanks.A So have you enjoyed this morning?B Yes,it was very interesting.The first speaker was particularly good.A Is this your first time at one of these events?B Yes,it is.And you?A No,I’ve been coming for years.The company pays and if the location is good then I come.I remember the best year we had was in Monaco…Conversation 3M=Marie W=WomanM May I join you?W Sure.M You’re a colleague of Martin Obach,aren’t you?W That’s right He works in our Barcelona office.How do you know him?M We were both at Elcotil together.He left about a year before me.W Oh,are you Mandy?M Marie.W Marie.That’s right.Sorry,I knew it began with an M.Yes,Martin said you were doing this course and that I should say hello…Conversation 4A Well,this is nice.B Well,it’s quite simple but the food is vey traditional and it’s popular with the locals.On Sundays I often bring the family here.A That’s nice.How many children do you have?B Two.Twinks.A boy and a girl.They’ve just started school.A Wow.Twinks.B And you?A No,not yet.And have you always lived in Lille?B Yes,most of my life.I worked in Paris for a while and in your country,of course.But all my relatives are here.What about your family?A Oh,they’re spread out.I see my parents from time to time but my sister lives in Norway with her husband so we don’t get together much.Anyway,I know your company is looking for a partner on this Thai project.B Yes.Is that something you might be interested in…1.3 Exam spotlight (page 15)E=Examiner C=CandidateE And where do you live exactly?C I’m from a small town in northern Switzerland but at the moment I’m studying for a business degree so I live in Zurich.E What types of business are most successful in your town?C Err,well,I suppose that tourism is quite important to the area andthere are many small farms so agriculture also.Zurich,where I study,is more famous of course for banking and financial services.E How is working life changing in your country?C Sorry,can you repeat the question,please?E Yes,how is working life changing in your country?C I think that more and more people are moving to the cities or they are commuting in every day.In my opinion, the biggest change has come from technology-but then that’s probably true everywhere,not just in my country…Module 22.1 Benefits and incentives (page 16)Speaker 1 It’s great because usually it means my wife can use the one at home and we even take mine away at weekends.I work for quite a relaxed company and they don’t seem to mind how I use it for leisure.Speaker 2 I thought it wouldn’t change the way I worked after the first six months but as they got older it actually became more complicated with getting them to school or if they wanted to do activities in the afternoon.But my boss has been really good about it and some days I can do a half a day if I want and then I might work later on other days-or I take work home,which I don’t like doing,but it’s the only way…Speaker 3 It’s actually the law now so they had to let me have it. It was only two weeks but at least I had time to help my wife out.Mind you,after all the late nights and crying I was really happy to get back to work for a while and have a rest!Speaker 4 I’ve just been promoted from Assistant IT Technician to Chief Operational Network Administrator.It means I get a bit of a pay rise and new business cards with my name on.I’m not sure if I get my own office though.Speaker 5 The problem for me is that I won’t have enough to live in。
剑桥商务英语考试BEC中级听力全真试题及答案
BEC中级听力全真试题及答案BEC中级听力全真试题(附参考答案）UNIVERSITY OF CAMBRIDGE LOCAL EXAMINATIONS SYNDICATEExaminations in English as a Foreign LanguageBUSINESS ENGLISH CERTIFICATETest of ListeningPART ONEQuestions 1-12You will hear three telephone conversations or messages.Write one or two words or a number in the numbered spaces on the notes or forms below.You will hear each recording twice.* Conversation one (Questions 1-4)Look at note below.You will hear a man phoning company about an order.Lewis & ThornPrintersTelephone MessageMessage for: Mark HansonOliverMartin rang from (1)_____________________________________. He hasn't received the (2)__________________________________ he ordered for a (3) _____________________________ later this month .Wants to change the quantity to (4) _______________________________ --- to be ready tomorrow. Will fax details if needed.* Conversation Two (Question 5-8)Look at the notes below.You will hear a conversation between two friends about a job vacancy.Job with Alba as (5)________________________________________Responsible for (6) ________________________________________Must have knowledge of (7)__________________________________________________Apply by (8)______________________________________* Conversation Three (Questions 9-12)Look at the notes below.You will hear a telephone conversation about arranging a meeting.FINANCE MEETINGNeed to discuss (9)__________________________________________.Aim to produce new (10) ______________________________________________.Check that the Sales Co-ordinator and the (11)_______________________________ can come.Arrange for a (12)__________________________________________ to be available.PART TWOQuestions 13-22Section One(Questions 13-17)·You will hear five short recordings. Each person is talking on the phone.·For each recording, decide what is the main topic of their call.·Write one letter (A-H) next to the number of the recording.·Do not use any letter more than once.·You will hear the five recordings twice.13 ____ 14 ____ 15 ____ 16 ____ 17 ____A a departmental meetingB a job interviewC negotiations with buyersD a visit to a factoryE a shareholders' meetingF a training sessionG a conferenceH a visit to trade exhibitionSection Two(Question 18-22)•You will hear another five short recordings. Each speaker recently attended an interview. •For each recording, decide what the speaker is saying about the interview they attended. •Write one letter (A-H) next to the number of the recording.Do not use any letter more than once.You will hear the five recordings twice.18 __ 19___ 20___ 21___ 22___A I didn't express myself well.B I misunderstood the advertisement.C It was shorter than I expected.D I wasn't appropriately dressed.E It was poorly organized.F There were too many applicants.G I did too much preparation.H One of the questions surprised me.PART THREEQuestions 23-30•You will hear a radio interview with Peter Williams about training within small businesses. •For each question 23-30, make one letter (A, B or C) for the correct answer.•You will hear the recording twice.23 What was Peter Williams doing immediately before he started his research?A He was managing the training department of a large company.B He was running a training programme at a university.C He was running his own small business.24 In his research, what did Peter Williams find about training in small firms?A They spend too little on training.B They are unaware of their training expenses.C They receive state subsidies for training.25 Small firms do not have specific training budgets becauseA they do not want to invest in training.B they do not have time to provide training.C they do not plan their training.26 When calculating the cost of in-house training, many small firms do not includeA course fees .B managers' time.C accountants' costs.27 What do the majority of small firms spend on training?A less than 1% of their payroll.B 1-5% of their annual payroll.C more than 10% of their payroll.28 Peter Williams thinks that the best training involvesA observing an expert do the jobB going on special training courses.C doing the job under supervision.29 Above all else, small businesses want training thatA will answer their short-term needs.B does not require immediate investment.C will help their planning procedures.30 The first university courses for small companies will deal withA business growth.B computing needs.C structural change.You now have 10 minutes to transfer your answers to your Answer Sheet.参考答案及听力材料LISTENING1.Worldwide Holidays2.invitation cards3.business reception4.4005.Marketing Manager6.Sales Planning7. foreign languages8. 3 July9.rising costs 10. department budgets 11. buildings manager 12. laptop 13. D 14.F 15.C 16.G 17.A 18.C 19.H 20.E 21.A 22.D 23.C 24.B 25.C 26.B 27.B 28.C 29.A 30.BTranscriptsPart I1.F: Good morning, Lewis & Thorn Printers.M: Hello, it's Oliver Martin here. Can I speak to Mark Hanson?F: I'm afraid he is not in the office now. Can I take a message?M: Yes, I'm phoning from Worldwide Holidays. I made an order recently. Mark was dealing with it. There were several things, mainly brochures and pricelists. We've received those and they are fine, but we haven't got the invitation cards that were ordered.F: When did you order them?M: It was about a week ago, last Thursday, I think. But it's rather urgent now. They're for a business reception at the end of the month. And they need to be sent to the tour operators and hotel managers.F: We're quite busy at the moment, but I'm sure he'll get them to you for tomorrow. How is it for? M: It was originally 300, but can you make that 400? We may need more than we thought.F: Yes. Fine. Has Mark the details?M: He should have. If there's a problem, I can fax them.F: Thanks, Mr. Martin. I'll phone you if we need them.2.F: Hello, Mike. It's Carrion here. I've just been reading the paper and the job in there with Alba, the publishing group. I think it will be perfect for you.M: Oh, what's the job?F: They want a marketing manager. Isn't that the kind of thing you're looking for?M: Yes. Does it say what the job involves?F: There's a quite a big job description, but the main thing seems to be that you'll be in charge of sales planning. Sounds quite interesting.M: Well, it will be better than the administration work I'm doing at the moment. What sort of qualifications are they looking for? I suppose they want you to have an MBA.F: No, there's nothing here about that. But it does say that they're looking for someone who canspeak foreign languages. Well, that's OK for you because you've lived abroad and you speak German, don't you?M: Yes, and Spanish, too. When do the applications have to be in by?F: What's it today? The 9th of June. So you've plenty to time. The 3rd of July is the closing date. Do you want me to fax you the adverts so you can see yourself.M: Yes. That'll be great. Thanks.F: OK. I'll do it now.3.M: Hello! Mike here.F: Mike. It's Angela.M: Oh, Hi.M: Oh, look, Mike. I'm phoning because I'm quite worried about last month's figures.M: They don't make pretty reading, do they?F: No, they don't. I think we need to have a meeting to talk about the rising costs.M: Sounds like a good idea. When were you thinking of?F: As soon as possible. I think we should try to put together new department budgets. Each department will then have set limits for their spending.M: Yes. I'm sure that will help. Who would you specially like to have at the meeting?F: Well, us, obviously. And can you make sure that the sales coordinator is available. And also the buildings manager? We'll need their input.M: Sure. I'll get on to them. And I'll book the boardroom.F: Oh, can you make sure that there'll be a laptop available there on the day. I'd like to show the figures for this year and last year.M: No problem. I'll get back to you later to confirm the details.F: Fine. Thanks.Part II13. Very useful indeed! The general manager and the research director showed us around their high-tech production unit and there was a presentation of some of the products they're planning. They're certainly coming up with plans for some innovative products. I'm fairly sure we can come to some agreement about working together on at least two of them, though there'll be some hard bargaining, I should think.14. They were really excellent. The best group I've ever worked with. I was able to cover the theoretical ground very quickly and got to the practical stuff earlier than I'd expected. This meant that they had much more practice than other groups and won't need too much support from us, even in the initial stage of using the program.15. They weren't easy, Mark. They were not easy! They asked us extremely detailed questions about our products and our ability to meet deadlines. In fact, at one point I thought we're going to have to withdraw because it looked as if we wouldn't be able to meet all their requirements. But then they made a number of concessions. In the end I think we've managed to get a good deal. Certainly it's the biggest contract I've been involved with.16.The first day was particularly useful because there were some interesting speakers, mainly from big multinationals, talking on such as I'm interested in, like the international aspects ofindustrial relations and employment law. Then in the evening I had some extremely interesting conversations with ??? speakers. I hope there'll useful contacts in the future. But other delegates thought it wasn't very well attended, because the organizers ad decided against having an exhibition area so fewer people came.17. We revealed the month's work and discussed next month's targets. We decided that we definitely need some extra help with the personnel selection because there's just too much for one person. Generally I think we're a pretty good team. Of course there're a few problems now and again, but we always discuss them in a very calm and sensible way and come up with solutions that work, so far, anyway.18. All I can say is that I'd stood out as the best applicant straight away or they took an instant dislike to me. I'd expected it to last at least 45 minutes, and possibly to involve 2 sessions. But I left I managed to go for a swim and do some shopping before I got back to the office for lunch.19. I've been over all the obvious things I knew they would ask me with a colleague and I practiced all my answers over and over again. I felt sure I could deal with anything they'd put to me. Well, they started asking me what I though my weaknesses were. I just hadn't prepared for that, but because I had done so much preparation for other questions I managed to come up with a really good answer.20. Well, I got there and I thought I am really well prepared for this. I was wearing my best suit. I arrived on time and so did the other three applicants. But they kept us waiting for an hour and a half while they tried to sort themselves out. By the time I went I was so patient with the company I didn't want the job any more.21. It's fine, isn't it. I can do it now. I knew what they were going to ask me. But when you are under all that pressure and all those questions are coming at you, something let you down. And whatever you say, you know you haven't got the message across right and they haven't understood what you really meant. If only could get a second chance.22. I got home late from the meeting than I before (???) and I was really tired, but I lay awake all night. I guess I should have thought more carefully about wearing the right sort of things. But I was a bit disorganized and rushed out of the flat as if it was just an ordinary day and then felt like an odd one out when I got there and saw everyone else in suits. I was so embarrassed.Part IIIF: With me today is Peter Williams from Kingston University. Welcome! Peter.M: Thank you.F: Peter, you recently a large research study on training in small businesses. What made you focus on small businesses? After all, most of your experience has been with the huge multinational Cleantex. And in fact you eventually you ran their training department, didn't you?M: Well, you are partly right. You see, when I joined the university a year ago they wanted me to start a training program for small businesses. I'd just sold my own small business, which I'd started when I left Cleantex. The 8 years I ran my own business taught me more about training than allmy years with Cleantex. But I felt I couldn't base a training program on my experience alone. So I decided to do research first.F: And how much training did you find in most small companies. Can they afford to do much training?M: Well, firstly small businesses are often accused of not doing enough training. But that is the opinion of big businesses of course. It's true that the government is encouraging small firms to increase their training budgets. They're trying to introduce financial assistance for this. But I have to say I find lots of training going on. The real problem is that most small businesses don't always know how much training they're providing or how much it's actually costing them.F: But surely businesses have budgets and training records.M: Unfortunately most small companies don't set aside a specific training budget. It's not that they don't want to spend the money but that they operate differently. You see, things change very quickly in small firms and it's impossible to predict the training needs. An employee can be moved to a new project very suddenly and then training has to be organized within days. And most small businesses prefer to use their experienced staff to do any training on the job.F: Did you manage to work out the costs of training?M: Well, it took time to work out the indirect costs. You see, most small business managers don't include these costs in their calculations. Most of them keep records of obvious expenses, like, many expenses like external courses, travel, training manual, and videos, etc. But not many firms have specific training accounts and they don't include the time managers spend on training, waste of materials, lost of productivity and so on. I spent hours with company accountants trying to see where these hidden costs were.F: How much are small firms spending on training?M: More than half of the businesses I surveyed spent at least 1% of their annual salary bill on training. And some of these spent up to 5% of their pay roll. In fact smaller firms are investing on average over 10% more on training per employee than larger firms.F: How good is that training?M: As I said, small firms usually get an experienced employee to show new staff how to do that job. This can be useful if the person is carefully selected and well-trained himself. But it's not really enough. The trainee needs to do the job with the experienced employee on hand for guidance and feedback. This gets trainees much better skills than any packaged courses.F: And has your study helped you plan new courses for small businesses?M: Definitely. I now understand what they want and how they want it delivered. I now know that small firms were only investing in training if it immediately helped their enterprise. But most formal training focuses on long-term business needs. Most small businesses can't plan far ahead. They want direct results from training in skills they need now. New technologies and IT skills are identified as a priority by all the firms I surveyed.F: What is the first course the university offer small businesses?M: Up till now most of short courses for companies in general have dealt with helping businesses grow. These aren't really appropriate for small companies as growth can be very risky for them. They obviously need to grow but they're afraid of fast growth. I'm going to start with courses on IT and software the small companies are likely to require because of the business growth to come later. And they'll need to be changed to make them more relevant to small businesses.F: Well, I wish you every success with the course.。
BEC Vantage Listening edited商务英语中级听力部分
UNIVERSITY OF CAMBRIDGE ESOL EXAMINATIONSBUSINESS ENGLISH CERTIFICATE ---VantageTest of ListeningTime Approximately 40 minutes (including 10 minutes’ transfer time) INSTRUCTIONS TO CANDIDATESDo not open this question paper until you are told to do so.Write your name, Centre number and candidate number in the spaces at the top of this page and on your answer sheet if they are not already there.Listen to the instructions for each part of the paper carefully.Answer all the questions.While you are listening, write your answers on the question paper.You will have 10 minutes at the end of the test to copy your answers onto the separate answer sheet. Use a pencil.At the end of the test, hand in both this question paper and your answer sheet. INFORMATION FOR CANDIDATESThere are three parts to the test.Each question carries one mark.You will hear each piece twice.For each part of the test there will be time for you to look through the questions and time for you to check your answers.PART ONEQuestions 1-12●You will hear three telephone conversations or messages.●Write one or two words or a number in the numbered spaces on the notes orforms below.●You will hear each recording twice.Conversation One(Questions 1-4)●Look at the note below.●You will hear a man leaving a message about deliveries for one of his company’ssuppliers.Conversation Two(Questions 5-8)●Look at the form below.●You will hear a woman phoning an architect to discuss a problem with a buildingproject.Conversation Three(Questions 9-12)●Look at the notes below.●You will hear a woman giving feedback to a colleague on his presentation at aPART TWOQuestions 13-22Section One(Questions 13-17)●You will hear five short recordings. Five people are explaining why they rejecteda candidate for a job.●For each recording, decide why the speaker rejected the candidate.●Write one letter (A-H) next to the number of the recording.●Do not use any letter more than once.●You will hear the five recording twice.A lack of relevant experience13 ___________________________ B poor leadership skills14 ___________________________ C lack of motivation15 ___________________________ D lack of long-term commitment16 ___________________________ E too independent17 ___________________________ F lack of formal qualificationsG poor communication skillsH poor referencesSection Two(Questions 18-22)●You will hear another five recordings. Five people are giving their opinion aboutthe annual performance review process in their companies.●For each recording, decide what the speaker thought about the performancereview process.●Write one letter (A-H) next to the number of the recording.●Do not use any letter more than once.●You will hear the five recording twice.A It was useful for increasing output18 __________________ B It helped me to make a difficult decision19 __________________ C I used it to improve my career prospects20 __________________ D It increased my confidence.21 __________________ E It was an opportunity to speak my mind.22 __________________ F It was effective because it was short.G I used it to collect valuable data for future useH It was a chance to exchange ideas.PART THREEQuestions 23-30●You will hear Desmond Butler, owner of Klikset, talking about how he created asuccessful toy company.●For each question 23-30, mark one letter (A, B or C) for the correct answer.●You will hear the recording twice.●23 Desmond Butler was dissatisfied working with his father’s company becauseA the market share was declining.B his earning potential was limited.C there was little room for expansion.24 Desmond Butler came up with the idea of Klikset while he wasA producing some plastic connectors.B researching different plastic toys.C playing with plastic straws.25 His original intention was to use another company toA manufacture the toy.B market the toy.C develop the toy.26 Whilst producing the prototype, Desmond wasA confident of instant success.B worried about failing.C determined to continue.27 Before establishing the Klikset company, DesmondA became a buyer for a big toy company.B worked in a toy factory.C accepted a job working in a toy shop.28 Before hearing Desmond’s presentation, Jim Taylor, a customer, thought thatA the product would fail to sell.B the business plan needed developing.C the idea had potential.29 Desmond joined forces with Elto because he wantedA to use their design department.B to export his product.C to sell half his company.30 Desmond believes the way to succeed is byA being prepared to take risks.B making quick decisions.C producing very detailed plans.。
剑桥商务英语中级(BEC2)听力全真试题(1)
剑桥商务英语中级(BEC2)听力全真试题(1)ability to identify words and short phrases rather than a test of your memory.Read the form to obtain or follow the gist of the telephone conversation as you hear ft. Frequently, the same or similar words and phrases will be used. Almost all the information you will hear is given in the same order as that appearing in the form in your question book.If you think you have missed a piece of information, don t worry. Above all, don t look back at the words and phrases in the form. Tryto find the present place in the form as quickly as possible. Remember that you will hear the conversation again to enable you to check all the information.Sometimes you can glance ahead at a heading in the table. This approach will help you to recognise the word, number or phrase to write in the form when you hear ft in the telephone conversation.The conversations may include simple information for messages,notes and diaries as well as enquiries, requests, invitations, orders, complaints,plans,bookings,arrangements,and confirmation of requests and arrangements.In the following example, candidates hear a woman asking to speak to another woman who has left her office. She gives the man who answers the phone a message for the woman. Although there are three telephone conversations in Part One, only one is given here as an example. Note that the instructions have been slightly aftered here to take account of this.You hear.You will hear a telephone conversation. Write down one word or number in the numbered spaces on the form below.M: Happy World Import Company.F: Good afternoon. Could I speak to Mrs Chan, please?M: I m afraid she s already left the office today. This is Paul Smith, her assistant. Could I give her a message?F: This is Anna Shaw. S-H-A-W. This is about her planned businesstrip to Europe.M: I ll just make a note of that. Mrs Chan s trip to Europe.F: Yes, we ve just heard from our agents in Paris.M: You ve heard from your Paris agents. Got it. What s yournumber,please?F: 9 double7 31.M: 9 double7 31. What s the best time to call?F: Any time between 8.30 am and 12 noon.M: Good, I ll give Mrs Chan your message first thing tomorrow morning. F: Thank you. Goodbye.You read.You will hear a telephone conversation.Write down one word or number in the numbered spaces on the form below.MESSAGETo: Mrs ChanFrom:(1) Anna………Shaw……… Re your business trip to-(2) ………Europe………Action required: Phone(3) ………97731………any time between(4) ………8.30……… am and 12 noon。
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LISTENING SCRIPTS
Module 1
1.1 Working from home (page 8)
I=Interviewer M=Michela
I OK,Michela.You work from home now.Can you tell me about a typical day?
M Sure, I always get up around seven and the first thing I do is get the kids ready for school.I take them at eight thirty and thin I always start work at nine.
I Do you ever have a day where you decide to have the morning off and start work later?
M No,you can’t do that.It’s important with home-working to have a timetable and stick to it.If you end up watching TV or doing the cleaning then it isn’t for you.So I have lunch at twelve and finish work at two thirty to get the children.
I Was that why you gave up your office job?
M Yes,I wanted to spend more time with the children.It gives me more flexibility.Sometimes I need to work in the evening but usually it isn’t a problem.
I So how long have you been doing this kind of work?
M For about five years.I’ve been with the same company since I left school but with the Internet and technology it’s easy now to be at home.
I So your employer doesn’t mind.
M No.It means the company saves money on office space and as long as I get the work done,they’re happy.Sometimes I still fo into work to meet clients and so on.For example,I’m going in nearly every day this week because we have visitors from another company and I can’t really invite them over to my house.Besides,the gossip and the news with my colleagues.I miss that side of going into work every day.
I Is there anything else you miss?
M Ermm.No,not really.And I’ll tell you what I really don’t miss and that’s having to spend two hours commuting on the bus and train every day. . .
1.2 Starting a conversation (page 11)
Conversation 1
R=Richard W=Woman M=Marek
R Hello?
W Hello,Richard.I’d like to introduce you to Marek.
R Oh,yes.Hello,Marek.How do you do?Nice to meet you at last.
M Hello,Richard.Pleased to meet you too.
W Oh,do you two know each other already?
M Well,we’ve spoken on the phone a few times.
R But we’ve never actually met.Anyway,take a seat.Would you both like a coffee? Conversation 2
A Would you like a coffee?
B Oh,thanks.
A Milk?
B Yes,please,and a sugar…thanks.
A So have you enjoyed this morning?
B Yes,it was very interesting.The first speaker was particularly good.
A Is this your first time at one of these events?
B Yes,it is.And you?
A No,I’ve been coming for years.The company pays and if the location is good then I come.I remember the best year we had was in Monaco…
Conversation 3
M=Marie W=Woman
M May I join you?
W Sure.
M You’re a colleague of Martin Obach,aren’t you?
W That’s right He works in our Barcelona office.How do you know him?
M We were both at Elcotil together.He left about a year before me.
W Oh,are you Mandy?
M Marie.
W Marie.That’s right.Sorry,I knew it began with an M.Yes,Martin said you were doing this course and that I should say hello…
Conversation 4
A Well,this is nice.
B Well,it’s quite simple but the food is vey traditional and it’s popular with the locals.On Sundays I often bring the family here.
A That’s nice.How many children do you have?
B Two.Twinks.A boy and a girl.They’ve just started school.
A Wow.Twinks.
B And you?
A No,not yet.And have you always lived in Lille?
B Yes,most of my life.I worked in Paris for a while and in your country,of course.But all my relatives are here.What about your family?
A Oh,they’re spread out.I see my parents from time to time but my sister lives in Norway with her husband so we don’t get together much.Anyway,I know your company is looking for a partner on this Thai project.
B Yes.Is that something you might be interested in…
1.3 Exam spotlight (page 15)
E=Examiner C=Candidate
E And where do you live exactly?
C I’m from a small town in northern Switzerland but at the moment I’m studying for a business degree so I live in Zurich.
E What types of business are most successful in your town?
C Err,well,I suppose that tourism is quite important to the area and there are many small farms so agriculture also.Zurich,where I study,is more famous of course for banking and financial services.。