客房常用英语
房态英文
房态英文客房英语词汇常用1８种房态中英文1、 VC（Vacant Clean ）空房2、 VD（Vacant Dirty）走客房3、 OD（Occupied Dirty）未做住客4、 OC（occupied clean）已做住客5、 O.O.O (Out Of Order)待修房6、 ECO (Estemated Check Out)预计退房7、 NS（No Smoking）无烟房8、 S/O (Slept Out)外睡房9、 D/L (Double Lock)双锁房10、 DND (Do Not Disturb)请勿打扰11、 MUR(Make Up Room)请即打扫12、 RS (Refuse Service)拒绝服务13、 N/B (No Baggage)无行李14、 L/B (Light Baggage)少行李15、 VIP（Very Important People）重要客人16、 LSG(Long Staying Guest)长住客17、 C/O (Check Out) 结帐18、 C/I (Check In)入住客房房态中英文对照：OC occupied clean 住客已打扫房OD occupied dirty 住客未打扫房VC vacant clean 干净空房VD vacant dirty 未打扫空房MUR make up room 请即打扫房OOT out of the turn 保留房LSG long staying guest 长住房OOO out of order 维修房R requested room 急需房S/O sleep out 外宿房C/O check out 退房VIP very important person 贵宾房DLR double locked room 双锁房N/B no baggage 无行李房L/B light baggage 轻便行李房E/D expected departure 预离房E extra bed 加床DND do not disturb 请勿打扰房GRS guest refuse service 拒绝打扫房。
酒店客房常用英语
பைடு நூலகம்
49.For outside calls please dial 9 fist and then go on with the number you want. 打外线。请先拨9，再拨您想打的电话号码。
50.For IDD calls please dial 9 then the country and area code, the number you want finally. 打长途电话，请先拨9然后拨国家号码和地区号码， 最后拨电话号码。
58.I’m sorry, I haven’t made up your room yet. I’ll do it immediately. 对不起，我还没有为您打扫房间呢，现马上打扫。
59.I’m afraid such information is confidential. 对不起，这些资料是保密的。
34.The newspaper is on your table. 报纸在您的桌面上。
35.May I check the mini bar? 我可以检查您的小酒吧吗？
36.We only have one newspaper left. 我们只剩下一份报纸。
37.Let me get you a pillow from the overhead compartment. 让我从上面的柜子里拿一个枕头给您。
51.There is no charge for house calls. 内线电话不收费。
52.You may call directly from your room. 您可以从房间里直拨。
客房服务英语口语常用句-专业英语学习
客房服务英语口语常用句-专业英语学习1.Front Office/Restaurant/Recreational MeetingRoom/Guestroom/Operator, May I help you?您好,总台/餐厅/康乐中心/总机(我能为您做些什么?)2.May I have your name/room number, please?您能够告诉我您的姓名/房号吗?3.One moment, please.请您稍候。
4.Thank you for waiting.您久等了.5. Sorry to keep you waiting.不起让您久等了.6. Do you speak Chinese/English?请问您讲中文/英文吗?7. Do you have a reservation?请问您有预订吗?8.Show me your passport or identification, please.请出示一下您的护照或证件。
9.How would you like to pay? In cash or by credit card?您用什么方式付款，是用现金还是信用卡?10. please show me your credit card.请出示您的信用卡.11. Please sign here.请在这儿签字。
12.Here is your charge please.这是找您的零钱。
13. This way, please.这边请。
14. Follow me, please.请跟我来。
15. After you, please.您先请。
16. Hope you enjoy your stay!希望您在这里过得愉快!17. Hope you have a good trip!祝您旅途愉快!18.Have a nice day.祝您一天愉快!19.Here you are.给您。
20. Not at all.没关系。
酒店客房部常用英语30句
PART THREE第三部分FOR HOUSEKEEPING DEPARTMENT客房部用语Housekeeping （客房服务1）1.Housekeeping .May I come in客房服务员。
我能进来吗2.Here are the light switch，the temperature adjuster, the closet and theminibar.这是电灯开关、温度调节器、衣柜和小冰箱。
3.There are 2 scokets in the bathroom, one is for 110V and the other is for220V.浴室内有两个插座，分别是用于110伏和220伏电压。
4.The hot water supply is round the clock in our hotel.我们宾馆有24小时的热水供应。
5.The menu is on the door knob. Mark down the items and time for your breakfastand hang it outside the door.这是挂门餐牌。
请标明用早餐的品名和时间，并把它挂在门外。
6.Here’s the hotel’s service booklet and the telephone directory. You canmake DDD calls and IDD calls from your room.这是我们宾馆的服务指南和电话号码本。
您可以从房间内打国内直拨电话和国际直拨电话。
7.Excuse me .May I clean your room now对不起，打扰了。
我现在能不能为您打扫房间8.We usually make up the check-out rooms first, but we can do your room earlieron your request.我们通常先做走房，但我们也可以按您的要求先做您的房间。
客房部常用英语
客房部常用英语1. Good morning. / Afternoon / evening / night, sir / madam, welcome to Our Hotel, may I help you? 早上好/下午好/晚上好/晚安,先生/女士，欢迎光临我们酒店，我可以帮助您吗？2. It’s nice to meet you. 很高兴见到你。
3. Good luck! 祝您好运。
4. Take care! 保重。
5. Have a nice trip. 一路顺风。
6. Would you please wait a moment ? 请稍等一会儿好吗？7. May I help you ? 我能帮助您吗？8. Sorry to have kept you waiting. 抱歉让您久等了。
9. After you. 您先请。
10. Watch your step, please? 请小心走。
11. It’s on the right side of the corridor. 在走廊的右边。
12. It’s on the second floor. 在二楼。
13. Turn left (right) . 向左拐/右拐。
14. Go straight. 往前走。
15. Take the lift to the third floor. 乘电梯到三楼。
16. Thank you very much for telling me all this. 非常感谢您告诉我这些。
17. When and where did you first miss it, sir?您最早发现丢失东西是在什么时间、什么地点？18. I’m sorry to disturb you. 对不起，打扰您了。
19. I shall tell my Supervisor. 我将会告诉我的领班。
20. I’m afraid it’s too late for today’s laundry, sir. We can deliver it tomorrow around 10a.m. 先生，现在恐怕已过了今天的洗衣时间，要到明天上午十时才能送回来。
酒店客房部常用英语.doc3
酒店客房英语一、问候：Good morning sir/Mr…... 早上好先生Good afternoon miss/madam 下午好Good evening 晚上好Good night 晚安二、情景对话：A：Housekeeping . May I come in? 服务员，我可以进来吗？B: Yes, what it is? 什么事呀？A: we ‘d like to clean the room. May we do it now:? 我们为您打扫房间，现在可以吗？B: Yes, go ahead 可以来吧！三、句型May I make up your room? 我可以打扫您的房间了吗？May we clean your room now . Sir? 我可以打扫您的房间了吗？Could you come back later? 你能一会儿来吗？May I help you / what can I do for you ? 我能帮您做点什么吗？四、词汇morning 早上afternoon 下午evening 晚上Housekeeping 客房服务员clean the room 打扫房间come back later 一会儿来make up room 打扫房间英语培训（二）一、日常用语Excuse me. Sir/Miss/Madam 打扰您一下，先生// 小姐Thank you/thanks 谢谢You are welcome. 别客气Goodbye / See you 再见二、句型What time would it be convenient. Sir? 什么时候比较方便先生？We’ll come and clea n your immediately.我们将立刻来打扫您的房间What time is it now? 现在几点了？What is your room number ? 我的房间是哪间？三、数字/时间one two three four five six seven eight nine ten eleven twelve thirteen fourteen fifteen sixteen seventeen eighteen nineteen twenty-one thirty fifty sixty seventy eighty ninety thousand million billionone ‘o clock two ‘o clock two thirty a quarter to/past three四、词汇Just a moment 稍等convenient 方便immediately立刻。
酒店客房常用英语
Laundry洗衣 Mini-bar/Refrigerator冰箱Ice冰块 Cocacola可乐Mineral water矿泉水 Cigarette香烟Sugar方糖 Hanger衣架Electric Kettle电水壶 Glass水杯Cup瓷茶杯 Telephone Book电话本Hair Drier电热吹风机 Washed水洗Damage毁坏，损坏 Compensate赔偿，补偿Dry Cleaned干洗 Pressed/Iron熨烫Slipper拖鞋 Soap香皂Newspaper报纸 Toilet Paper卫生纸Towel毛巾 Bath Towel浴巾Floor Towel地巾 Small Towel方巾Tea茶叶 Beverage饮料Telephone电话 TV controller遥控器Hanger衣架 Bothroom卫生间Shower沐浴 Coffce咖啡Toothbrush 牙刷 toothpaste 牙膏Shower Cap 浴帽 Comb梳子Vanity Kit 护理套装 Shaver\Razor 须刨Quilt 棉被 Charger充电器Bathrobe 浴袍 pillow枕头Conditioner护发素 air conditioner空调Good morning/afternoon/evening早上好/下午/晚上Have a nice day.(time trip)祝您过得愉快I’m sorry. 很抱歉 Excuse me 对不起That’s all right 没关系 Please follow me 请跟我来Thank you 谢谢 Just a moment 请稍等Right away 马上 Turn-down service 夜床服务Room number房号 Quick service特快洗衣I’m sorry to trouble you. 对不起，麻烦您了1.Housekeeping, May I come in?客房服务员，可以进来吗？2.May I clean the room now?现在我可以打扫房间吗？3.What’s your room number, please?请问您的房号？4.Could you bring me some more towels,plesae?你能不能再给我拿几条毛巾来吗？5.The air conditioner doesn’t work.空调机坏了。
客房服务常用英语
客房服务常用英语一、引领客人1、我是客房服务员，我能为你做些什么？I am room attendant, what can I do for you?2、非常高兴为您服务。
It’s glad to serve you .3、对不起，让你久等了。
Sorry to have kept you waiting so long.4、祝您在我们饭店生活得愉快。
We hope you have a pleasant stay in our hotel.5、请您告诉我您的姓名和房号。
May I have your name and room number, please?6、您的房号是731，我带您去。
Your room number is 731. let me show you up there.7、先生，我可以领你到房间吗？May I show you to your room ,sir?8、这是您的房间钥匙。
Here is your room key.9、您的行李都在这里，共七件。
All your luggage are here .seven pieces in all.二、介绍设备与服务1、先生，这是电灯开关，那是温度调节器。
This is the light switch and that is the temperature adjuster, Sir. 2、每天晚上8时至次日凌晨2时，饭店播放闭路电视。
There are closed circuit television(in-house TV)programs from 8:00P.M-2:00A.M. everyday.3、如果你有衣服要洗，请放在洗衣袋里，每天上午9时收取。
If you have laundry, leave it in the laundry bag, it will be collected at 9:00 every morning.4、如果您希望我们帮您擦皮鞋，请将鞋放在门外。
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客房常用英语
客房常用英语（一）
1、Would you like an extra bed for your son now?
您希望现在帮您儿子加床吗？
2、May we clean your room now, sir?
我现在可以为您打扫房间吗，先生？
3、We’ll come and clean your room immediately.
我们马上过来打扫您的房间。
4、The Assistant Manager is in charge of this sort of thing.
大堂经理负这类事情。
5、An engineer will come and check it immediately.
工程师马上过来帮您检查。
6、We’ll contact you as soon as we find it.
我们一旦发现，马上与您联系。
7、Would you like express service?
您需要加快服务吗？
8、There’s an extra charge of 50% for express service.
加快服务要另加50%的费用。
9、Could you put your laundry in the laundry bag provided and leave it
outside your door, please?
请您将您的衣物放入洗衣袋，并把它放在门外好吗？
10、There’s no answer, sir. Would you like to leave a message?
对不起，先生，没有人接电话，您需要留言吗？
11、Could you repeat that, please?
请重复一遍好吗？
12、Could you speak slowly, please?
请说慢一点好吗？
13、Could you speak a little louder, please?
请再说响一点好吗？
14、I’m afraid you dialed the wrong number.
对不起，您打错电话了。
客房常用英语（二）
15、I’d like to have a wake-up call tomorrow morning.
我明天早上要叫醒服务。
16、At what time shall we call you?
我们几点钟叫醒您？
17、We always do the check-out rooms, unless there is a request.
除非有要求，我们总是先打扫走客房。
18、T he bed in room 2019 has already been turned down for the night.
2019房内的夜床已经做好了。
19、W ould you bring me some clean towels, please?
你能给我拿一些干净的毛巾来吗？
20、W e’ll send the baggage up to your room right now.
我们马上把行李送到您房间来。
21、I t’s already noon, and our room hasn’t been made up yet.
已经中午了，我们的房间还没有被打扫。
22、I’m sorry, madam. I’ll come to your room as soon as I’ve finished
this one.
抱歉，女士。
我一做完这间就去您的房间。
23、I’m sorry to disturb you, but we’d like to clean the room.
抱歉，打扰了。
我想为您打扫房间。
24、S hall we come back later, sir?
我们可以过一会再来吗，先生？
25、W hen would it be convenient for you, sir?
先生，什么时候对您方便？
26、I’m sorry to have broken the floor lamp.
我很抱歉弄坏了地灯。
27、I f you’ve hurt yourself, I’ll send a doctor to your room.
如果您弄伤了，我将叫一位医生去您的房间。
28、I hope you are all right.
但愿您平安无事。
客房常用英语（三）
29、A nyone who damages hotel property will have to pay for it.
任何人损坏了酒店的财物都要赔偿。
30、H ave you hurt yourself? Take it easy, sir.
您没有伤着吧，放松一些，先生。
31、I’ll page the Assistant Manager to come up to your room to open
the safety box for you.
我已经呼叫大堂经理来您的房间为您开保险箱。
32、C ould I see your hotel passport? Then I can open the door for you.
我能先看一下你的房卡吗？然后我才能为您开门。
33、I’m sorry I can’t open the door for you without the authorization
of the guest.
我很抱歉，没有这位客人的授权，我不能为您开门。