涉外秘书试卷正文2
涉外秘书英语综合2
Informal close:
Personalized close:
Sincerely, Sincerely yours (诚挚地)
Love, Best wishes, Best Regards (最好的祝福；诚挚的问候)
6. Signature
Example Jacky Smith (by hand writing) Jacky Smith Office Manager
1. Use the active voice. 2. Be direct, clear and positive. 3. Take a stand. 4. Avoid hedge phrases ( 过完抹角) and weasel words ( 模棱 两可) – (e.g., might, may, perhaps) 5. Don’t qualify or apologize.
Sample
Rainbow Gum Company 11 F, 1 Pudong Ave. , Pudong New Area,Shanghai; Tel.: 86 -21 – 5861 - 0088, 20th November, 2016
Jonathan Smith Sales Manager Benton Bolt Company 344 Dakota Street, Bilville, South Dakota, 60375, USA Dear Jonathan:
国内多用日期 写法：日/月/年
2. Recipient’s address
Example • Name of the person addressed • Title of the person addressed • Name of the organization • Street number and name • City, state and postal code • Country of destination
涉外秘书资格考试英语答案
职业技能鉴定国家题库涉外秘书（国家职业资格四级）英语试卷标准（参考）答案及评分标准A. Listening 【注意：本试卷听力部分录音在“秘书英语听力录音四级02”中。
】I. Listening Comprehension (1 mark each question, 10 marks altogether) 1. F 2. T 3.F 4.T 5.F II. Listening (2 marks for each, 10 marks altogether). Listen to the dialogue and choose the best answer to each question. 1.D 2.A 3.A 4C 5.B B. Written I. Vocabulary and Structures Directions: Directions: Choose Choose Choose the the the correct correct correct answers answers answers for for for each each each sentence. sentence. 选择适当的答案 (2 marks each question, 10 questions, 20 marks altogether) 1B 2A 3D 4B 5C 6D 7D 8A 9C 10B Ⅱ. Reading Comprehension Section A: (1 mark for each blank, 8 marks altogether)1D; 2H; 3G; 4B; 5F; 6E; 7A; 8C. Section B: (1 marks for each blank, 6 marks altogether) 1.B 2.C 3.A 4.D 5.D 6.A Section C: (1 marks for each blank, 6 marks altogether) 1.B 2.D 3.C 4.B 5.C 6.D III. Translation (20marks) 1. 我们非常高兴地（1分）邀请您参加本周五的晚宴。
涉外文秘理论与实务考核试卷
考生姓名：__________答题日期：__________得分：__________判卷人：__________
一、单项选择题（本题共20小题，每小题1分，共20分，在每小题给出的四个选项中，只有一项是符合题目要求的）
1.涉外文秘工作的首要任务是（）
A.提供信息支持
B.协调关系
D.即时通讯
5.在处理涉外交际活动时，文秘人员应当（）
A.尊重对方文化习俗
B.仅考虑本国文化
C.忽略双方文化差异
D.强调本国文化优越性
6.涉外文秘工作中，下列哪种文件管理方式最为高效？（）
A.手动管理
B.电子化管理
C.口头管理
D.纸质化管理
7.在撰写涉外商务邮件时，以下哪个选项是正确的？（）
A.语言尽量简练
4.在涉外文秘工作中，如何进行有效的危机管理？请从风险评估、应急预案制定、信息披露和员工培训等方面进行分析。
标准答案
一、单项选择题
1. A
2. D
3. B
4. C
5. A
6. B
7. A
8. C
9. B
10. D
11. D
12. B
13. D
14. A
15. C
16. C
17. C
18. C
19. D
19.以下哪些是涉外文秘工作中常见的危机类型？（）
A.媒体负面报道
B.产品质量危机
C.数据泄露
D.合同纠纷
20.在处理涉外文秘工作时，以下哪些做法有助于维护企业形象？（）
A.保持良好的沟通态度
B.提供高质量的服务
C.及时解决问题
D.忽视客户需求
涉外秘书证考试真题
涉外秘书证考试真题第一部分职业道德一．职业道德基础理论与知识部分（一）单项选择题1．关于道德的说法中，正确的是（）A．道德是处理人与人之间，人与社会之间关系的特殊行为规范B．道德总是发展变化的，因此判定一个人的道德优略是不可能的C．道德中的“应该”与“不应该”因人而异，没有共同道德标准D．在维护社会秩序上，道德只起表面作用，难以深入人心2．传统道德所谓“见利思义”的意思是（）A．见到利益时，不要犹豫，应立即获取B．见到利益时，在考虑经济成本后决定是否获取C．见到利益时，首先需要思考是否合乎道义D．见到利益时，要讲义气，吧好处让给朋友3．对一般从业人员来说，符合文明礼貌具体要求的是（）A．着装朴素B．语言婉转C．举止典雅D．严肃待客4．在企业文化诸要素中，居于核心地位是（）A．企业规章制度B．企业价值观C．企业形象D．企业目标5．爱岗敬业的意思是( )A．只要工作符合自己的兴趣,就努力去做好B．不管从事何种工作,从业人员不能想“跳槽”C．选择工作时,要把个人专业和能力放在第一位D．对工作不怠慢，心存崇敬之情6．关于诚实守信，正确的说法是（）A．诚实守信是从业人员立足于社会，干好工作的资本B．诚实守信的本质是不欺骗他人，对自身不存在诚实与否的问题C．不管做出怎样的许诺都要坚持兑现，才是诚实守信D．诚实守信属于个人品质，与企业发展无关7．关于节俭，你能够认可的说法是（）A．节俭需因人而异，因个人或企业不同而有所区别B．节俭绝不会促使企业增值，不应成为企业文化建设的内容C．节俭是建设节约型社会的需要D．会花钱才能挣钱，无须大力倡导节约8．哲学家肖伯纳说：“倘若你有一个苹果，我有一个苹果。
而我们彼此交换这些苹果，那么，我们依然个有一个苹果。
但是倘若你有一个思想，我有一种思想，而我们彼此交换这些思想，那么，我们每个人将有两个思想。
”你对此的理解是（）A．物质交换没有意义，只有思想交换才你拓展视野B．团结合作不是等价交换，心灵的沟通才是根本目的C．团结互助前提是能否增加收益，应摈弃等价交换式的互助D．物质交换的清晰的，而思想交换往往导致思想雷同9．《公民道德建设实施纲要》提出，要大力加强以（）为主要内容的职业道德建设。
涉外秘书学试卷二答案及评分参考
涉外秘书学试卷二答案及评分参考第一篇：涉外秘书学试卷二答案及评分参考20011年7月公开学院辅导资料涉外秘书学试题答案及评分参考（第二套）（课程代码 ****）一、名词解释题1、公务秘书公务秘书指在国家机关、党政部门、军队、社会团体、事业单位、公有制或股份制企业供职的秘书。
2、电子政务电子政务，也称电子政府，即在互联网上设立虚拟的政府机关，来实现政府的职能。
3、双向沟通双向沟通，也称双响信息输出或双向信息流通，它是指一个组织既要将自己的信息传播给公众，又要收集公众的信息和反馈，使双方相互了解、适应、协调，保持和谐关系。
4、记忆力记忆力是指人们将感知的客观事物储存于大脑和再现出来的能力。
5、兴趣兴趣是指人们积极探究某种事物或进行某种活动的倾向。
二、单项选择题6—10AAAAA11—15 AAAAA三、多项选择题16、ABCDE17、ABCD18、ABCD19、ABCD20、ABC21、ABCD22、ABC23、CD24、ABC25、ABCD四、简答题26、根据所在单位性质，涉外秘书可以分为哪几类？涉外秘书学试题答案及评分参考第1页（共5页）答：根据涉外秘书所在单位的性质，涉外秘书可以分为：（1）“三资”企业秘书（2）外国驻华机构秘书（3）国内涉外单位秘书（4）民营私营企业涉外秘书（5）私人涉外秘书27、“三资”企业的管理特点有哪些？答：“三资”企业的管理具有如下特点：（1）精干高效（2）政令畅通（3）制度严明（4）唯才是用（5）博采众长28、从事涉外秘书工作的基本要求有哪些？答：从事涉外秘书工作，有如下基本要求：（1）掌握政策（2）准确无误（3）迅速高效（4）保守秘密29、涉外秘书应如何培养自己的观察力？答：良好的观察力并非天生，而是通过后天培养而成，培养良好的观察力，要从如下方面着手：（1）明确观察目的（2）观察要客观全面（3）目光敏锐（4）边观察边分析（5）虚心求教30、涉外秘书职业道德有哪些内容？答：涉外秘书职业道德的内容有：（1）忠诚（2）恪守信用（3）勤奋进取（4）认真负责（5）廉洁奉公五、简答题31、试论述涉外秘书的作用。
2008年11月 涉外秘书(三级)英语试卷(2)+附答案
2008年11月涉外秘书（三级）英语试卷（2）(A. Listening TestⅠ. Directions:You are going to hear an announcement. Then you need to complete the multiple-choice questions based on what you hear, only one correct answer for each question. (10 marks)1. When the statement was made, the plane ______.(A) was in the course of landing(B) had already landed(C) had just taken off(D) was in the middle of its flight2. The passengers can get to the centre of the city by all the transports except .(A) a taxi(B) by bus(C) by coach service(D) by tube3. How much money can an adult save if she/he takes the coach service instead of taxi to the city? .(A) 12 Australian dollars(B) 6 Australian dollars(C) 3 Australian dollars(D) 4 dollars and 50 cents4. The announcement is mainly about .(A) the terminal building at the airport(B) the transportation in the centre of Sydney(C) the departure taxi(D) the service the airport can provide for the passengers5. In the announcement, all the serving facilities are mentioned except .(A) transportation(B) banking facilities(C) booking facilities(D) postal facilitiesⅡ. Directions: You are going to hear a dialogue between a buyer and salesperson, it will be played twice continuously and please complete the following sentences. You need to fill in more than just one word to make it full and meaningfulsentence according to the text.(10 marks)1. According to the salesman, they raised the price because has been skyrocketing2. The salesman was surprised when the buyer the prices.3. From the conversation we can infer that the potential buyer would probably place a big order if the seller offer of at least 10 percent.4. According to the conversation, in the chemical fertilizer market, the demandthe supply.5. The buyer suggested that the salesman cable for advice .B. Written TestⅠ.Vocabulary and StructuresSection A Directions: (2 mark for each blank, 10 marks altogether)Directions: From the words and phrases given below, choose the correct ones to fill in the blanks in their proper forms.to make enquiries, in the name of, to go into, be of any assistance, to put forward to, in advance, no doubt1. We’ll meet next Thursday ___ ___ this matter in detail.2. Owing to the lack of agreement on this last subject a decision on promotion methods would __ ___ the next meeting.3. Thank you. I’ll ask Mr. Heine __ ___ as soon as I can get hold of him.4. I’m afraid Mr. White isn’t available at the moment. Can I ___ ___?5. It’s for a single room and bath ____ __ Mr. Mark on the 10th of this month.Section B. Directions: Choose the best answer to complete the sentence. (10 marks)1. All the professors and associated professors are ______ to meet in the college room on Sunday.(A) required (B) responded (C) requested (D) demanded2. We should ______ our agents of any price increases.(A) notify (B) tell (C) notice (D) warn1. Do you think it would be better to send out sale _____ directly to prospective buyers?(A) book (B) literature (C) manual (D) price2. I’m afraid the envelopes must be delivered at once, _____ the conference brochures won’t be mailed.(A) unless (B) in case (C) otherwise (D) yet3. If I find that they allow a reasonable profit, you will shortly receive a ______ order.(A) considerate (B) considering (C) considered (D) considerable6. He doesn’t understand __________ so early in the morning.(A) why to start (B) why start(C) why to starting (D) why they should be start7.Lily’s father scolded her and made her promise __________ again.(A) never to do that (B) never to do what(C) never doing that (D) never doing what8. You have failed several times. Why not ________ some other way?(A) try doing it (B) to try to do it(C) that you try it (D) having tried9. He quickly stepped on the brakes, and his car came to a stop just in time ______an accident.(A) to avoid (B) to be avoiding(C) to have avoided (D) to have been avoided10. Could you find someone _________?(A) for me to play tennis with (B) play tennis with(C) for me to play tennis (D) playing tennis withⅡ. Reading ComprehensionSection A Directions: Read the following passage and answer the questions followed. (2 points each question, 10 marks altogether)Most companies expect IT (Information Technology) managers to head an IT staff of computer technicians. But IT managers can also specialize in other areas. Some managers may also be responsible for keeping their company’s Internet safety. They protect both their company and their online customers from thieves.Other managers focus more on the business rather than the technical part of computing. They become project managers, helping companies reach as many online customers as possible.Some companies also look for IT managers who can act as trainers. These trainers help a company’s computer technicians keep up-to-date on computer skills.Most companies require their IT managers to have both a bachelor’s degree and some experience in the computer field. Often, companies hire IT managers out of their existing staff of computer technicians.Since IT managers are extremely important to companies’ success, it’s no surprise that they receive such high salaries – around US $56,000 a year to start with. And, in such a fast-changing field,managers’ salaries usually increase after only a couple of years.The world will be watching to see just how quickly e-commerce replaces the old ways of doing business. And as computers change the way the world does business, IT managers will be in the middle of it all. Few companies can survive without them.1. Besides being the leader of computer technicians, IT managers are also expected to be ________.(A) experienced product designers(B) skilled online technicians(C) doctorate holders(D) online safety specialists2. The word “reach” (Line 2, Para. 2) probably means ________.(A) get in touch with(B) get to(C) arrive at(D) meet the needs of3. According to the passage, companies often look for IT managers from ________.(A) non-computer technicians(B) their own professionals(C) other companies(D) another country4. Employers pay high salaries to IT managers because ______.(A) they work hard(B) they are excellent leaders(C) they help improve the companies’ products(D) they are key factors to their success5. The author of this passage intends to tell us ________.(A) the important role IT managers play(B) the advantages IT managers should have(C) the qualifications IT managers possess(D) the high salaries IT managers earnSection B Directions: Read the following sentences and make a True or False judgment based on what you learn from the subject. Put√(true, or right) or X (false, or wrong) for each question. (10 marks)1. [ ] During negotiations, one should treat an opponent with respect and consideration at all times.2. [ ] Prior to engaging in negotiation it is wise to consider one’s own “bottom-line”.3. [ ] One key to effective conflict-resolution is to deal with personalities rather than issues.4. [ ] It may be possible to detect that a counterpart is lying by observing body language.5. [ ] Petty cash is a large amount of money kept in an office.Ⅲ. English-Chinese TranslationDirections: Translate the following into Chinese: (20 marks)1. Mr. Graber believed, therefore, that it might be advisable to consider setting up some research into these inspection methods.Several important sales campaigns were about to be launched, and, in addition, it was hoped that a number of trade delegations visiting Switzerland in the near future would place large orders for office equipment with Schweibeur and its associates. So there was a need to reduce poor quality as soon as possible. (7marks)2. Mr. Graber referred to a trip round the world that he would be making within the next twelve months. He would be visiting manySchweibeur associates and subsidiary companies and look forward to seeing all those present once again, in their own countries.(3 marks)3.In the discussion that followed, Mr. Aguirre said that he had also had reports about poor quality in some items. He thought t hatresearch into this problem could be very beneficial, and considered that it would probably show that a majority of supervisors were not flexible enough in their methods. Mr. Fox agreed that there was a case for looking into the whole problem in detail, and confirmed that many inspection staff might be rather conservative in their methods. Perhaps because they tended to be olderemployees. Miss Lachenal agreed that this opinion was probably correct, and suggested some aspects of the problem that might be examined by the research team. Some detailed discussion of these followed. (10 marks)Ⅳ. Writing: Please write a memo to all staff, informing them of a staff improvement meeting on next Thursday, July 13, at 1:30 p. m. in the Conference Room. The following information should be included. (20 marks)Date: 3rd July, 2006To: All staffFrom: Terry TheacherSubject: Lecture on New TechnologyContent:① a lecture on the latest technology and how we can expect it to affect our work given by Dr. Rhodes② attendance will be counted toward staff development points required for the end of year uation③ to sign up before Wednesday if you plan to come.2008年11月涉外秘书（三级）英语试卷--参考答案A. Listening TestⅠ.You are going to hear an announcement. Then you need to complete the multiple-choice questions based on what you hear, only one correct answer for each question. (10 marks)1.A2.D3.B4.D5.DⅡ. You are going to hear a dialogue between a buyer and salesperson, it will be played twice continuously and please complete the following sentences. You need to fill in more than just one word to make it full and meaningful sentence according to the text.(10 marks)1. the cost of production2. complained about3. a reduction4. exceeds5. his home officeB. Written TestⅠ.Vocabulary and StructuresSection A: (2 mark for each blank, 10 marks altogether)Directions: From the words and phrases given below, choose the correct ones to fill in the blanks in their proper forms.Key: 1. go into 2. be put forward 3. to make enquiries4. be of any assistance5. in the name ofSection B: Choose the best answer to complete the sentence. (10 marks)1.C2.A3.B4.C5.D6.A7.A8.A9.A 10.AⅡ. Reading ComprehensionA: Read the following passage and answer the questions followed. (2 points each question, 10 marks altogether)1.D2.A3.B4.D5.AB: Read the following sentences and make a True or False judgment based on what you learn from the subject. Put √(true, or right) or X (false, or wrong) for each question. (10 marks)1.√2. √3.X4. √5.XⅢ. English-Chinese TranslationDirections: Translate the following into English: (20 marks) Date: 3rd July, 2006To: All staffFrom: Terry TheacherSubject: Lecture on New TechnologyThis month’s staff improvement meeting will be held next Thursday, July 13, at 1:30 p. m. in the Conference Room. Dr. Rhodes will give a lecture on the latest technology and how we can expect it to affect our work.The meeting will count toward your staff development points required for your end of year uation.Please sign up with me before Wednesday if you plan to come to the meeting.1．因此，格雷贝尔先生认为我们应该对检测手段进行研究（1），几种重要的销售方案将被采用（1），而且希望不久来瑞士访问的代表团（1）能与Schweibur 公司及它的合作伙伴（1）签订大批订单购买办公设备（1）。
涉外秘书学概论(二)
❖ （二）辅助性的体现
❖ 1、精力辅助（一般事务辅助） 为领导办理纷繁众多的琐碎事务，使他们能有时间 和精力从事决策、指挥，考虑全盘大事。这就是其 为领导提供的精力辅助。
例如：安排上司日程；为上司挡驾，会客预约、接 待来客；为上司摘录问题要点；撰写讲话稿等等。
❖ 2、涉外秘书必须注重自身的形象
❖ 从三个方面塑造自身的个体形象，从而塑造组织 的良好形象，让内外公众愿意接近、亲近领导部 门和组织：
❖ A、仪容要整洁，服饰要大方、得体，举止须文雅。
❖ B、待人要热情温和、亲切友好，具有同情心，乐 于为人排忧解难。
❖ C、要长于交际、善于应酬，熟悉交际礼节，了解 国外不同的风俗习惯，因人而异接待好各色来客； 工作要认真负责，仔细周到，一丝不苟，讲究效率。
第二节 涉外秘书的职业特性
❖ 涉外秘书工作具有不同于其他工作的基本特征，这 些特征决定了它的性质和规律。只有理解这些性质， 才能顺利地从事涉外秘书工作。
❖ 归纳起来，？涉外秘书工作具有辅助性、服务性、 被动性、隐匿性、涉外性的特性。
❖ 一、辅助性 ❖ （一）辅助性的含义：她们是上司的辅助人员，承
担的是上司领导工作中的辅助工作，一般来说，她 们上无决策之权，下无执行之权，只对上司起直接 辅助作用。
文书工作、会务工作。
❖ 正确认识涉外秘书工作的隐匿性，能使人理解其 工作取得的虽然不是显山露水的直接效益，但它 对于一个组织的整体效益的提高，起着旁人无法 替代的重要作用。
❖ 五、涉外性
❖ 涉外性，也是涉外 秘书区别于其他种类秘书的标志性特征。
❖ 涉外秘书提供服务的三个方向：
❖ （一）为上司服务：包括工作服务和生活服务。
09涉外班《秘书基础》月考二.doc
09涉外班《秘书基础》月考二学号姓名得分一、填空题1、秘书工作的参谋作用主要体现在____________ 、、_______________________ 三个方面。
2、美国前总统克林顿因为与莱温斯基的丑闻而被弹劾这一事件表明领导者的行动、活动并不是随心所欲的，他要受和的约束。
3、秘书工作的枢纽作用主要表现在 _______________ 、、、这四个方面，起到咽喉的功能。
4、信息的主要特征有、、、o5、现代社会信息工作的基本特征：(1 ) ( 2 )(3)。
6、秘书信息工作的原则有：. —、一、一其中—是指向领导提供“预测性”的信息。
7、秘书信息工作的基本要求：一。
其中——是信息的全部意义所在。
8、信息成为信息资料的四道程序是、、、9、秘书信息工作的针对性，主要有、、方面的内容。
10、时效性有和两种表现形式。
二、判断题()1、现代社会中任何一种职业都无法与秘书工作所具有的广泛的服务领域相比拟。
()2、办公手段现代化的发展大体经历了起始、发展、完善、成熟四个阶段，目前我国已进入了完善阶段。
( )3、没有信息也就没有决策。
三、选择题1、秘书专业知识中的核心部分是()A、秘书写作知识B、秘书学知识C、文书档案知识D、调研、会务、信访、人际关系等知识综合意见 领导环境 下情上出谋献沟通左联系内1、 提供依据2、 被领导者3、 上情2、 目前，我国秘书部门的办公手段现代化还处于（）A 、发展阶段B 、完善阶段C 、成熟阶段D 、起始阶段3、 下面对秘书的现代含义阐述得较为准确的是（）A 、 是我国党政机关、国有企事业单位普遍设置的一个行政职位。
B 、 是乡镇企业和民营企业领导人的得力助手。
C 、 是一种职称或职务，是一种社会职业，是指直接协助各领导机构和领导人或私人处 理日常工作的人员。
D 、 领导的参谋和助手。
4、 秘书工作的本质特征是（）。
A 、综合性B 、机密性C 、依附性D 、服务性5、 秘书遇到综合性的、涉及到多方面工作的事项，应请示主持全面工作的领导人，并向各 有关领导人通报情况。
涉外秘书实务试题库
“涉外秘书实务”试题库一、单项选择题(从四个备选答案中，选出一个正确答案)1.在对方答录机上留言，一定要留下的是( )。
A．自己的姓名和接收者的姓名B．本部门主管的姓名和接收者的姓名C．自己的姓名和本部门主管的姓名D．本部门主管的姓名和其他相关人员的姓名2.( )是办公用品中不宜大量购买的。
A．圆珠笔 B．磁盘 C．打印机墨盒 D．订书钉3．秘书常用的装订类办公用品有（）。
A．收件日期戳 B．打孔机 C．标签纸 D．磁盘盒4．如果上司外出多个地方，秘书应（）。
A．把所有邮件都邮寄给上司B．把所有邮件保存，待上司回来看C．登记所有邮件，并用电话一一告知上司D．将紧急邮件立即寄给上司，非紧急邮件经编号后等待上司回来处理5．秘书在接听抱怨电话时，应（）。
A．告知对方自己很忙，暗示没有时间听他说话B．开门见山地把问题直接引上正题C．拒绝对方，告知对方自己无能为力D．听对方把话说完，回话时语调安详、沉稳6．在通话过程中，如果出现线路中断的情况，（）。
A．拨打电话一方应及时重拨B．接话方应主动拨打电话C．拨打电话一方应静等D．接通后接话方应表示歉意7．秘书在接打电话时，如果需要对方回电，要注意（）。
A．告知对方回电话的时间B．告知对方自己的电话号码C．告知对方不要忘了回电话D．反复拨打对方的电话8．公用资料应该保存在（）。
A．领导的柜子里 B．他人的抽屉里 C．公用的柜子里 D．自己的抽屉里9．秘书在接听电话时，应选择（）的程序。
A．问候→询问对方姓名→报出自己单位（部门）的名称B．报出自己单位（部门）名称→问候→询问有关事宜C．问候→报出自己单位（部门）的名称→询问对方姓名D．问候→报出自己单位（部门）的名称→询问有关事宜10．秘书经常使用的收件日期戳属于（）。
A．装订用品 B．归档用品 C．专用易耗品 D．笔尺类用品11．员工领取办公用品时，应填写《物品申请表》，并由（）签字批准。
A．授权人 B．上司 C．员工本人 D．秘书12．秘书坚持每天记工作日记，其主要的目的是（）。
涉外秘书考试题型与答案
1、辅助性是涉外秘书的基本属性2、涉外秘书的知识结构:基础知识、涉外秘书的相关知识、专业知识、有关企业的技术、原料、市场、企划广告和人力资源的一些基础知识3、胆汁质：精力旺盛，情绪兴奋性高，反应速度快，能以极大的热情投入工作，对外界影响反应敏捷且程度强多血质：性格活泼，动作灵敏，有明显的心理主动性，情绪兴奋性高且外部表现明显，具有丰富的表情和动作，具有极大的可塑性与外倾性，适应力强，反应迅速且灵活4、阿尔伯特马哈宾3V：视觉VISUAI 85%，语言VOCAI 8%，声音VOICE 7%5、香水5%-10%淡香型，喷洒和涂抹，耳后，脖颈，手腕，脚踝等6、领带真丝和羊毛7、餐前开胃（威士忌马丁尼雪利酒）席间（只限葡萄酒，白红葡萄酒和香槟）8、港台：忌送剪刀、毛巾、雨伞、扇子日本：忌4和9法国：喜欢有美感的，能体现文化修养的礼物，如书籍，唱片，艺术画册巴西：对紫色极为反感，不能送刀剑，暗示友谊完结不送手绢9、重要访客提前5-10分钟到达接待10、回信件： 2个工作日，紧急的当天回复电子邮件： 1个工作日处理投诉：立即处理2个工作日之内回复电话投诉处理回访处理后2天内进行回访文件复印：8小时之内提交紧急的2小时之内11、在订货量=日用量*运送时间+最小库存量12、1990国际贸易术语通则 FOB=free on board船上交货CFR=cost and freight 成本加运费 CIF=cost insurance and freight 成本保险加运费13、承办是文书工作的关键性环节14、上司对以组织名义发出的文稿进行最后的审定，批注发文意见并签字，文稿经签发，即成定稿15、档案分类是档案系统化的关键性环节利用是档案工作的目的和出发点16、正反馈反应成绩、经验方面肯定和加强负反馈反应问题、失误方面发现和纠正系统偏差17、商务谈判中（磋商阶段）阶段是整个谈判的核心阶段磋商指一方报价以后到成交之前的阶段是整个谈判的核心阶段多选1、秘书的划分:责任大小和能力素质：助理级文书级（接待员、打字员），文书级，执行级，行政级（高级行政助理、行政经理、办公室经理）2、国际通行的TPO原则 TIME时间 PIACE地点 OBJECT目的3、收文办理：签收拆封登记分发传阅拟办批办承办催办注办4、主持人：主持能力，业务水平，实现会议目标的能力，工作作风和对会议进程的控制能力5、安排差旅费：预支差旅费、个人支票、旅行支票、信用证一、涉外秘书应具备哪些能力素质？答：除了观察力、注意力、记忆力、思维能力、想象力等基础能力外，还要具备一些常备能力：1、表达能力，包括外语口头表达和文字表达能力；2、办事能力；3、管理辅助能力；4、交际公关能力；5、操作能力。
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职业资格全省统一鉴定 涉外秘书（国家职业资格四级）英语试卷 注 意 事 项 1、考试时间：90分钟。
2、请首先按要求在试卷的标封处填写您的姓名、准考证号和所在单位的名称。
3、请仔细阅读各种题目的回答要求，在规定的位置填写您的答案。
4、不要在试卷上乱写乱画，不要在标封区填写无关的内容。
A. Listening Test I. Multiple Choices Directions: Listen to the passage and choose the best answer for each question. (10 points, 2 for each) 根据短文内容选择正确答案，每题2分，共10分。
1. One of many workers ’ dreams is _____. (A) to have long holidays at home (B) to buy a holiday away from home (C) to have a long holiday after many years (D) to spend a long time in unusual places 2. In a few businesses, _____. (A) every employee can get a chance to go on holidays (B) employees with long services can get a chance to go to holidays (C) employees with long services are not allowed to go on holidays(D) employees with long services can get a chance to go on holidays but they have to pay themselves生 答 题 不准超过 此 线3. One company offers six months’holidays on full pay if the staff_____.(A) is over 50 years old(B) has been working in the company for 25 years(C) (A) or (B)(D) (A) and (B)4. Some of the people benefiting from the holiday loan scheme have spent the money _____.(A) on their favorite hobbies(B) on photography(C) on their habits(D) on their favorite food5.The directors feel it worthwhile to start the schemes because _____.(A) the cost of providing these special holidays is fairly high.(B) the cost of providing these special holidays is fairly low.(C) it is beneficial for employees to get refreshed.(D) it is beneficial for employees to have their long break.II. True or False QuestionsDirections: Listen to the following dialogue and decide whether the following statements are true or false. Write T for true or F for false in the brackets. (10 points, 2 for each 根据所听对话内容判断对错，每题2分，共10分。
[ ] 1. David Morgan is an American Economist.[ ] 2. David Morgan has promised to give staff a lecture next week. [ ] 3. The lecture will not be in the conference room because it is too large.[ ] 4. David Morgan doesn’t need any equipment.[ ] 5. Mr. Miller will have a lunch appointment with Mr. Brown.B. Written TestI. Vocabulary and GrammarSection A Vocabulary:Directions: Choose five words from the eight words provided to complete the following paragraph. (10 points, 2 for each) 选词填空，meeting at the Chamber of Commerce because he is very 1________ with a report he has to complete. He asks you to take some papers to the secretary that they are 2 ________ to him personally.As you are very busy, and you notice that Alison does not seem to be much 3 ________, you ask if she would mind 4 ________ the papers of you. She refuses because she is going to a meeting at the Town Hall with Mr. Baker in about half an hour. However, she agrees to type some 5________ and to keep an eye on anything that needs doing while you are out.Section B GrammarDirections: Fill in the blanks with the best choices. (10 points, 1 for each) 选择填空，每题1分，共10分。
Many teachers believe that the responsibilities for learning lie with students.1________a long reading assignment is given, instructors expect students to be familiar with the 2________ in the reading even if they do not discuss it in class or take an examination. The 3________student is considered to be 4________ who is motivated to learn for the sake of 5________, not the one interested only in getting high grades. Sometimes homework is returned6________brief written comments but without a grade. Even if a grade is not given, the student is 7________ for learning the material assigned. When research is 8________, the professor expects the student to take it actively and tocomplete it with 9______ guidance. It is the 10________responsibility to find books, magazines, and articles in the library.1. (A) If (B) Although (C) Because (D) Since2. (A) suggestion (B) context (C) abstract (D) information3. (A) poor (B) ideal (C) average (D) disappointed4. (A) such (B) one (C) any (D) some5. (A) fun (B) work (C) learning (D) prize6. (A) by (B) in (C) for (D) with7. (A) criticized (B) innocent (C) responsible (D) dismissed8. (A) collected (B) distributed (C) assigned (D) finished9. (A) maximum (B) minimum (C) possible (D) practical10. (A) student's (B) professor's (C) assistant's (D) librarian'sII. Reading ComprehensionSection A Multiple ChoicesDirections: Read the following passage and choose the best one to answer the questions. (10 points, 2 for each)阅读下列文章，选择正确答案，每题2分，共10分。
Packaging is an important form of advertising. A package can sometimes motivate someone to buy a product. For example, a small child might ask for a breakfast food that comes in a box with a picture of a TV character. The child is more interested in the picture than in breakfast food. Pictures for children to color or cut out games printed on a package or small gifts inside a box also motivate many children to buy products –or to ask their parents for them.Some packages suggest that a buyer will get something for nothing. Food products sold in reusable containers are examples of this. Although a similar product in a plain container might cost less, people often prefer to buy the product in a reusable glass or dish, because they believe the container is free. However, the cost of the container is added to the cost of the product.The size of a package also motivates a buyer. Maybe the package has “Economy Size”or “Family Size”printed on it. This suggests that the large size has the most product for the least money. But that is notalways true. To find out a buyer has to know how the product is sold and the price of the basic unit.The information on the package should provide some answers. But the important thing for any buyer to remember is that a package is often an advertisement. The words and pictures do not tell the whole story. Only the product inside can do that.Questions:1. As used in the first paragraph, the phrase “cut out” most probablymeans ________.（A）to stop doing something（B）to make something shorter（C）to get to somewhere by a quicker way（D）to remove something by cutting round it2. People often prefer to buy the product in a reusable glass or dish,because________.（A）the cost of the container is added to the cost of the product（B）a package is often an advertisement（C）they don’t think they’ll pay for the container（D）the container can be reused3. Packaging is an important form of .（A）advertising（B）TV character（C）breakfast（D）reusable glass4. Which of the following statements is NOT true?（A）The size of a package motivates a buyer.（B）Some packages suggest that a buyer will get something for nothing.（C）Packaging is an important form of advertising.（D）“Motivate”in the passage most probably means making one deep in thought.5. The main idea of this passage is _________.（A）a buyer is attracted by the size of the container.（B）package is very important for product-selling.（C）children are often made to buy a product by its package with pictures.（D）people think that they can get something useful free of chargeSection B Match the answersDirections: Read the following passage and then choose the corresponding elements from Column 2 to Column 1 so that the statements could suit the meaning of passage 2. (10 points, 2 for each)阅读文章，根据文章内容，为第一列中的每一项选出其第二列中的对应项,将相应的字母填在横线上。