open question怎样回答
网申Open Questions最强集合+绝密回答技巧!!全到吐血!!
网申Open Question集合KPMG1.Please give a brief summary of your current recreational and leisure activities, including sports and holidays.2.What clubs and societies are you a member of and in what capacity?3. What factors have influenced your career choice?4.Outline your career ambitions and objectives.5.Describe your greatest success or a situation where you exceeded your own expectation？E&Y1.Please describe your objective and what you have done to date to achieve it.2. Please include any other information which you may consider relevant to your application.PWC1)Why are you applying for this position?2)Please explain how your personal qualities, skills, knowledge and working experience will help you to be successful in the position for which you are applying.3)What community or students' clubs do you belong to and to what extent are you involved?4)Any additional information?DTTIf you have completed a work term in a co-op, summer or intern program, please tell us about your experience and how you benefited from it. (Your answer is limited to 1,000 characters.)If you have been involved in any society, please tell us your role and achievement respectively. (Your answer is limited to 1,000 characters.)Please let us know your academic and personal accomplishment(s). (Your answer is limited to 1,000 characters.)Please copy and paste the text from your cover letter here. After pasting your cover letter, please ensure the text is readable.Please copy and paste the text from your CV/resume here. After pasting your CV/resume, please ensure the text is readable.Additional InformationCareer Objectives:Describe a recent project you have worked on which demonstrates your determination to complete challenging tasks and your ability to work with others.Why have you applied for this position?Why do you think you are suitable for this position, and what differentiatesyou from other candidates?Please give details of any previous work experience detailing the relevant dates (temporary or permanent employment or previous internship).强生（全中文）1. 在以上校内/外工作中, 请列举一件您个人感到最自豪的并且由您亲自负责策划实施的成功事例, 并加以具体说明( 限200字内)2. 请描述一下您为何希望应聘该岗位?3. 请列举您的擅长和不足之处并加以详细说明.HP、MARS、ICI、箭牌,Open Question 大搜集HPQuestion1:Give me an example of an important and challenging goal or objective you have set yourself in your study / research or the project you have involved. Why did you set this goal? What planning did you do beforehand? What challenges did you face? How did you overcome these challenges?Question2:Give me a specific example of when you had to deal with a sudden change in circumstances at your study / research or the project you have involved. How did you react to the change? What impact did it have on you? What did you do to cope in the most effective way?MARS1. Please give an example of a time when you developed a new or different solution to a problem. Why did you think the problem needed a new solution? How did you develop the new solution? What feedback did you receive on how it is working? Please give your answer in English.2. Please give an example of a career goal that you set yourself. How did you choose the goal that you were aiming towards? What did you do to help you achieve the goal? Please give your answer in English.3. Sometimes it is difficult to keep the commitments we make to others. Tell me about a situation where this happened to you. Why was it difficult? How did you decide what to do? What was the impact of this decision? Please give your answer in English.ICI1. Please state why you are applying for this job?2. Give an example of a project you have undertaken or an event you have organised. What goals did you set and how did you ensure you achieved them? Describe how your planning and organisation contributed to the success. What would you have done different?3. Describe a time where you had to make an unpopular decision and get others to commit to it? What was the decision and what steps did you take to ‘sell’ your decision? What was the outcome?4. Please describe your most recent experience of working with and/or leading a team. What was the project and your role? What objectives did you set and how did you ensure all the team members worked to achieve them?5. Describe a time when you saw a problem differently than others. What was you solution and how did you arrive at it? What did this experience tell you about your ability to be innovative?箭牌1. Describe the most difficult situation (both physical or psychological) that you have experienced, and what you have done to overcome the difficulties?2. Describe a typical experience when you need to work closely with a group of people to achieve a goal. What's the goal, your role and theoutcome? Or describe a time you need to resolve conflicts with others. What's the conflict and how the conflict was resolved?3. Describe a time that you had successfully finished a work/plan ahead of schedule.4. Describe a situation where you have adopted/initiated new approaches?5. Describe the most complex plan you have developed involving many resources, and what you have done to achieve your goal.6. Tell me about a time when you had to make a tough or critical or difficult decision. What was the situation? How the decision was made?7. Tell me about a time when your input motivated others to reach a team goal?欧莱雅1、Please describe a situation that your idea was not immediately accepted by others? How did you try to convince them? What was the outcome?2、Please describe an occasion where you met with real difficulties. How did you solve the problem?联合利华（*是必须做）1. Describe a time when you had to come up with a new solution to overcome the considerable resistance and solve the complex problem finally? (No more than 1000 letters)* 2. Describe the situation where you had to convince someone who was not easily to be convinced? What did you do? (No more than 1000 letters)* 3. Please describe a time when you saw an opportunity to really make a difference on yourself? (No more than 1000 letters)* 4. Have you ever been part of a workgroup and attained the group goal through the joint efforts? What role did you play in the whole process? (No more than 1000 letters)* 5. Tell us you strength which make yourself different from other applicants? (No more than 200 letters)* 6. What are your short term plans? (No more than 200 letters)* 7. Why are you interested in applying Unilever? (No more than 300 letters)8. What are your expectations to Unilever Management Trainee Program? (No more than 500 letters)英博啤酒1. Please describe an experience where you led a team or took a lead in a project. Indicate what you feel were your top 3 areas of success and learning points from this experience2. Please indicate your motivation/s for applying to the InBev Own Your FutureProgram and how do you see it aligned to your personal/career objectives.3. Please indicate what you feel are the top 3 most important factors to work well in a team with people from different backgrounds and culture.4. Please describe what you think are the top 3 key challenges for a multinational company to succeed in China and why?Nestle1、What are the four key elements that "THE RIGHT PEOPLE" possess to meet Nestle's requirements?2、What are your key criteria in selecting a job? Are you interested in other industries?3、Ask most older people to identify the key to success, and they are likely to reply " hard work". What are your comments? What do you think are the essential "qualities" that the young job seeker lacks in being successful in his/her career development?Mars1.Please give an example of a time when you developed a new or different solution to a problem. Why did you think the problem needed a new solution?How did you develop the new solution? What feedback did you receive on how it is working? Please give your answer in English.2.Please give an example of a career goal that you set yourself. How did you choose the goal that you were aiming towards? What did you do to help you achieve the goal? Please give your answer in English.3. Sometimes it is difficult to keep the commitments we make to others. Tell me about a situation where this happened to you. Why was it difficult? How did you decide what to do? What was the impact of this decision? Please give your answer in English.BP1、Please state your native language. What are other languages that you can read and write in? Please also list any other languages you are able to read and write to a business standard2、Why do you want to join BP & BP IST3、In no more than 300 words, please tell us about a time when you set yourself a really challenging goal. What was the situation? Why was it challenging to you? What were the obstacles you faced in achieving this goal? How did you approach this and what outcomes did you achieve?4、In no more than 300 words, please tell us about a recent situation when you have acted upon an opportunity to make, raise or save money, or maximised the results you achieved with available resources. What was the situation? What did you do? What was the outcome?5、In no more than 300 words, please tell us about a time when you had to solve a complex problem. What was the problem? What steps did you take to identify a solution? What was the outcome?Nivea(妮维雅)1. Pleases tell why you are applying for this job?2. Give an example of a project you have undertaken or an event you have organized. What goals did you set and how did you ensure youachieved them? Describe how your planning and organization contributed to the success. What would you have done different?3. Describe a time where you had to make an unpopular decision and get others to committees? What was the decision and what steps did you take to 'sell' your decision? What was the outcome?Danone(达能)How would your colleagues/classmates describe you in five words? On what evidence would they base this assessment?如果只能五个词，你的同事或同学将怎样来描述你？根据是什么？Coca-Cola1. Describe an example of a good decision you made recently. What alternatives did you consider? Why was it a good decision?2. Describe a project or idea that was sold or implemented primarily because of your efforts?3. Please give us an example that you were part of a team to accomplish a task. What was your role and contribution?4. Please tell us your career plan and the reasons why you chooseCoca-Cola’s your starting point?Adidas1. What are your favorite sports and what enjoyment do you get from playing?2. What is/are your favorite team/teams?3. Tell us something new you learned recently.4. Tell us something you plan to learning nearly future and why.5. Have you ever been in a situation where you had to do something you disliked but did it for the sake of the team's benefit?SC Johnson1. Please give an example to indicate how you set up a goal and keep overcoming difficulties to attain it. (Describe every detail you experienced)2. Please give an example to indicate how effectively work with others to complete something.(Descries every detail you experienced)3. Please give an example to indicate how you organize/preside an activity successfully.(Describe every detail you experienced)4. How did you know about our company? Please describe the products you’re your understanding of our companyLOREAL1. Would you please describe yourself in 3-4 lines?(limited in 500 words)2. Could you tell us why we should choose you as a Loreal Person, and what makes you unique?(limited in 500 words)3. What is your short-term and long-term career plan?(limited in 500 words)4. What kind of group activities are you interested in and what type of role do you often play?(limited in 500 words)5. Please use one sentence to give a definition of 'Beauty', and describe the most beautiful thing in your life.(limited in 500 words)1. Please describe yourself about your characters, hobbies, etc.(limited in 500 words)2. Please give an example of how you deal with a difficultsituation.(limited in 500 words)3. Please tell us your understanding of Loreal’s image now, a nd how will you contribute to Loreal’s image if you are part of Loreal?(limited in 500 words)4. Please design a slogan for hair coloration product in China and describe your idea in details.(limited in 500 words)5. Please use one sentence to give a definition of 'Beauty', and describe the most beautiful thing in your life.(limited in 500 words)HSBC1、Please state why you chose to follow these activities and how they have contributed to your personal development. You may wish to give details of your role, whether anyone else was involved and any difficulties you encountered.2、Please state how you have benefited from your work experience. Other than academic success, what has been your greatest achievement to date? What do you see as your personal strength, and why?3、why the position you have applied for is appropriate for you; why you have selected HSBC; and what your career objectives are.SHELL（壳牌的经典Open Question，每年都一样，不怕你事先准备，可以用中文，就怕你的人不够优秀。
6 different question types
Open and Closed QuestionsA closed question usually receives a single word or very short, factual answer. For example, "Are you thirsty?" The answer is "Yes" or "No"; "Where do you live?" The answer is generally the name of your town or your address.Open questions elicit longer answers. They usually begin with what, why, how. An open question asks the respondent for his or her knowledge, opinion or feelings. "Tell me" and "describe" can also be used in the same way as open questions. Here are some examples:∙What happened at the meeting?∙Why did he react that way?∙How was the party?∙Tell me what happened next.∙Describe the circumstances in more detail.Open questions are good for:∙Developing an open conversation: "What did you do on vacation?"∙Finding our more detail: "What else do we need to do to make this a success?"∙Finding out the other person's opinion or issues: "What do you think about those changes?"Closed questions are good for:∙Testing your understanding, or the other person's: "So, if I get this qualification, will I get a raise?"∙Concluding a discussion or making a decision: "Now we know the facts, are we all agreed this is the right course of action?"∙Frame setting: "Are you happy with the service from your bank?"A misplaced closed question, on the other hand, can kill the conversation and lead to awkward silences, so are best avoided when a conversation is in full flow.Probing QuestionsAsking probing questions is another strategy for finding out more detail. Sometimes it's as simple as asking your respondent for an example, to help you understand a statement they have made. At other times, you need additional information for clarification, "When do you need this report by, and do you want to see a draft before I give you my final version?", or to investigate whether there is proof for what has been said, "How do you know that the new qq software can’t be used on Apple computers?"Probing questions are good for:∙Gaining clarification to ensure you have the whole story and that you understand it thoroughly; and∙Drawing information out of people who are trying to avoid telling you something.This technique involves starting with general questions, and then asking about a specific point in each answer; asking more and more detail at each level. It's often used by detectives taking a statement from a witness: "How many people were involved in the fight?""About ten.""Mostly kids.""What sort of ages were they?""About fourteen or fifteen.""Were any of them wearing anything distinctive?""Yes, several of them had red baseball caps on.""Can you remember if there was a logo on any of the caps?""Now you come to mention it, yes, I remember seeing a big letter N."Using this technique, the detective has helped the witness re-live the scene and gradually focus on a useful detail. Perhaps he'll be able to identify young men wearing a hat like this from CCTV footage. It is unlikely he would have got this information if he's simply asked an open question such as "Are there any details you can give me about what you saw?"Funnel questions are good for:∙Finding out more detail about a specific point: "Tell me more about Option 2."∙Gaining the interest or increasing the confidence of the person you're speaking with: "Have you call the phone nurses?", "Did they solve your problem?", "What was the attitude of the person who took your call?"Rhetorical QuestionsRhetorical questions aren't really questions at all, in that they don't expect an answer. They're really just statements phrased in question form: "Isn't John's design work so creative?"People use rhetorical questions because they are engaging for the listener – as they are drawn into agreeing ("Yes it is and I like working with such a creative colleague") – rather than feeling that they are being "told" something like "John is a very creative designer". (To which they may answer "So What?")Rhetorical questions are good for:∙Engaging the listenerTip:Rhetorical questions are even more powerful if you use a string of them. "Isn't that a great display? Don't you love the way the text picks up the colors in the photographs? Doesn't ituse space really well? Wouldn't you love to have a display like that for our products?"Leading questions try to lead the respondent to your way of thinking. They can do this in several ways:∙With an assumption: "How late do you think that the project will deliver?". This assumes that the project will certainly not be completed on time.∙By adding a personal appeal to agree at the end: "Lori's very efficient, don't you think?" or "Option 2 is better, isn't it?"∙Phrasing the question so that the "easiest" response is "yes" (our natural tendency to prefer to say "yes" than "no" plays an important part in the phrasing of referendum questions): "Shall we all approve Option 2?" is more likely to get a positive response than "Do you want to approve option 2 or not?". A good way of doing this is to make it personal. For example, "Would you like me to go ahead with Option 2?" rather than"Shall I choose Option 2?".Note that leading questions tend to also be closed questions.Leading questions are good for:∙Getting the answer you want but leaving the other person feeling that they have had a choice.∙Closing a sale: "If that answers all of your questions, shall we agree on a price?"。
开放式问句openquestion
2＝如果開放式問句至少是中度有幫助的， 個案繼續說，但一直重複或重述同樣的事， 而沒有探索新的事情。
如何問開放式問句與探究
聲音的語調要低，表達出關心和親近，說話的 速度應該要慢。 開放式問句應該短而簡單。
必須選擇最重要或最顯著的議題來聚焦。
助人者應將開放式問句的焦點放在個案身上。
助人者應避免封閉式問句。 助人者應該避免「為什麼」的問題 。 助人者應該注意個案對問題反應的文 化差異 。
開放式問句和探究的效果
3＝如果開放式問句是非常有幫助的，助人 者可以探索更深入的想法和感覺，或澄清 問題的重要觀點。
使用開放式問句和探究時， 助人者經驗到的困難
一個普遍性困難是，助人者重複問某種形 式的問題，常常是「你的感覺怎樣？」的 問題，許多個案繼續聽到相同的問題而覺 得生氣，所以就難以做回應。
當助人者感到焦慮時，助人者易於過度使 用開放式問句，助人者可能不當地使用開 放式問句來滿足其好奇，焦點很容易地就 從個案身上轉移到他處。
第一，當個案開始助人晤談、漫談、含糊不清楚 或卡住時，使用可以澄清或聚焦的開放式問句是 特別有用的。
第二，關於想法的開放式問句可用於使個案說他 們所想的事情或表達非理性的想法的感覺。 第四，當個案正在含糊籠統地談論問題時，關於 例子的探究是需要的，提供特定的例子可以讓助 人者更了解個案正在說些什麼。
開放式問句（open question） 探究（probe）
讓個案澄清和探索其想法和感覺，當助人 者使用這些線索，他們要的不是從個案那 裡得到明確的答案，而是想要個案探索任 何進入腦海中的。
英文招聘问题
网申Open Question集合KPMG1.Please give a brief summary of your current recreational and leisure activities, including sports and holidays.2.What clubs and societies are you a member of and in what capacity?3. What factors have influenced your career choice?4.Outline your career ambitions and objectives.5.Describe your greatest success or a situation where you exceeded your own expectation？E&Y1.Please describe your objective and what you have done to date to achieve it.2. Please include any other information which you may consider relevant to your application.PWC1)Why are you applying for this position?2)Please explain how your personal qualities, skills, knowledge and working experience will help you to be successful in the position for which you are applying.3)What community or students' clubs do you belong to and to what extent are you involved?4)Any additional information?DTTIf you have completed a work term in a co-op, summer or intern program, please tell us about your experience and how you benefited from it. (Your answer is limited to 1,000 characters.)If you have been involved in any society, please tell us your role and achievement respectively. (Your answer is limited to 1,000 characters.) Please let us know your academic and personal accomplishment(s). (Your answer is limited to 1,000 characters.)Please copy and paste the text from your cover letter here. After pasting your cover letter, please ensure the text is readable.Please copy and paste the text from your CV/resume here. After pasting your CV/resume, please ensure the text is readable.Additional InformationCareer Objectives:Describe a recent project you have worked on which demonstrates your determination to complete challenging tasks and your ability to work with others.Why have you applied for this position?Why do you think you are suitable for this position, and what differentiatesyou from other candidates?Please give details of any previous work experience detailing the relevant dates (temporary or permanent employment or previous internship).强生（全中文）1.在以上校内/外工作中,请列举一件您个人感到最自豪的并且由您亲自负责策划实施的成功事例,并加以具体说明(限200字内)2.请描述一下您为何希望应聘该岗位?3.请列举您的擅长和不足之处并加以详细说明.HP、MARS、ICI、箭牌,Open Question大搜集HPQuestion1:Give me an example of an important and challenging goal or objective you have set yourself in your study / research or the project you have involved. Why did you set this goal? What planning did you do beforehand? What challenges did you face? How did you overcome these challenges?Question2:Give me a specific example of when you had to deal with a sudden change in circumstances at your study / research or the project you have involved. How did you react to the change? What impact did it have on you? What did you do to cope in the most effective way?MARS1. Please give an example of a time when you developed a new or different solution to a problem. Why did you think the problem needed a new solution? How did you develop the new solution? What feedback did you receive on how it is working? Please give your answer in English.2. Please give an example of a career goal that you set yourself. How did you choose the goal that you were aiming towards? What did you do to help you achieve the goal? Please give your answer in English.3. Sometimes it is difficult to keep the commitments we make to others. Tell me about a situation where this happened to you. Why was it difficult? How did you decide what to do? What was the impact of this decision? Please give your answer in English.ICI1. Please state why you are applying for this job?2. Give an example of a project you have undertaken or an event you have organised. What goals did you set and how did you ensure you achieved them? Describe how your planning and organisation contributed to the success. What would you have done different?3. Describe a time where you had to make an unpopular decision and get others to commit to it? What was the decision and what steps did you take to ‘sell’ your decision? What was the outcome?4. Please describe your most recent experience of working with and/or leading a team. What was the project and your role? What objectives did you set and how did you ensure all the team members worked to achieve them?5. Describe a time when you saw a problem differently than others. What was you solution and how did you arrive at it? What did this experience tell you about your ability to be innovative?箭牌1. Describe the most difficult situation (both physical or psychological) that you have experienced, and what you have done to overcome the difficulties?2. Describe a typical experience when you need to work closely with agroup of people to achieve a goal. What's the goal, your role and the outcome? Or describe a time you need to resolve conflicts with others. What's the conflict and how the conflict was resolved?3. Describe a time that you had successfully finished a work/plan ahead of schedule.4. Describe a situation where you have adopted/initiated new approaches?5. Describe the most complex plan you have developed involving many resources, and what you have done to achieve your goal.6. Tell me about a time when you had to make a tough or critical or difficult decision. What was the situation? How the decision was made?7. Tell me about a time when your input motivated others to reach a team goal?欧莱雅1、Please describe a situation that your idea was not immediately accepted by others? How did you try to convince them? What was the outcome?2、Please describe an occasion where you met with real difficulties. How did you solve the problem?联合利华（*是必须做）1. Describe a time when you had to come up with a new solution to overcome the considerable resistance and solve the complex problem finally? (No more than 1000 letters)* 2. Describe the situation where you had to convince someone who was not easily to be convinced? What did you do? (No more than 1000 letters) * 3. Please describe a time when you saw an opportunity to really make a difference on yourself? (No more than 1000 letters)* 4. Have you ever been part of a workgroup and attained the group goal through the joint efforts? What role did you play in the whole process? (No more than 1000 letters)* 5. Tell us you strength which make yourself different from other applicants? (No more than 200 letters)* 6. What are your short term plans? (No more than 200 letters)* 7. Why are you interested in applying Unilever? (No more than 300 letters)8. What are your expectations to Unilever Management Trainee Program? (No more than 500 letters)英博啤酒1. Please describe an experience where you led a team or took a lead in a project. Indicate what you feel were your top 3 areas of success and learning points from this experience2. Please indicate your motivation/s for applying to the InBev Own Your FutureProgram and how do you see it aligned to your personal/career objectives.3. Please indicate what you feel are the top 3 most important factors to work well in a team with people from different backgrounds and culture.4. Please describe what you think are the top 3 key challenges for a multinational company to succeed in China and why?Nestle1、What are the four key elements that "THE RIGHT PEOPLE" possess to meet Nestle's requirements?2、What are your key criteria in selecting a job? Are you interested in other industries?3、Ask most older people to identify the key to success, and they are likely to reply " hard work". What are your comments? What do youthink are the essential "qualities" that the young job seeker lacks in being successful in his/her career development?Mars1.Please give an example of a time when you developed a new or different solution to a problem. Why did you think the problem needed a new solution?How did you develop the new solution? What feedback did you receive on how it is working? Please give your answer in English.2.Please give an example of a career goal that you set yourself. How did you choose the goal that you were aiming towards? What did you do to help you achieve the goal? Please give your answer in English.3. Sometimes it is difficult to keep the commitments we make to others. Tell me about a situation where this happened to you. Why was it difficult? How did you decide what to do? What was the impact of this decision? Please give your answer in English.BP1、Please state your native language. What are other languages that you can read and write in? Please also list any other languages you are able to read and write to a business standard2、Why do you want to join BP & BP IST3、In no more than 300 words, please tell us about a time when you set yourself a really challenging goal. What was the situation? Why was it challenging to you? What were the obstacles you faced in achieving this goal? How did you approach this and what outcomes did you achieve?4、In no more than 300 words, please tell us about a recent situation when you have acted upon an opportunity to make, raise or save money, or maximised the results you achieved with available resources. What was the situation? What did you do? What was the outcome?5、In no more than 300 words, please tell us about a time when you had to solve a complex problem. What was the problem? What steps did you take to identify a solution? What was the outcome?Nivea(妮维雅)1. Pleases tell why you are applying for this job?2. Give an example of a project you have undertaken or an event you have organized. What goals did you set and how did you ensure you achieved them? Describe how your planning and organization contributed to the success. What would you have done different?3. Describe a time where you had to make an unpopular decision and get others to committees? What was the decision and what steps did you take to 'sell' your decision? What was the outcome?Danone(达能)How would your colleagues/classmates describe you in five words? On what evidence would they base this assessment?如果只能五个词，你的同事或同学将怎样来描述你？根据是什么？Coca-Cola1. Describe an example of a good decision you made recently. What alternatives did you consider? Why was it a good decision?2. Describe a project or idea that was sold or implemented primarily because of your efforts?3. Please give us an example that you were part of a team to accomplish a task. What was your role and contribution?4. Please tell us your career plan and the reasons why you choose Coca-Cola’s your starting point?Adidas1. What are your favorite sports and what enjoyment do you get fromplaying?2. What is/are your favorite team/teams?3. Tell us something new you learned recently.4. Tell us something you plan to learning nearly future and why.5. Have you ever been in a situation where you had to do something you disliked but did it for the sake of the team's benefit?SC Johnson1. Please give an example to indicate how you set up a goal and keep overcoming difficulties to attain it. (Describe every detail you experienced)2. Please give an example to indicate how effectively work with others to complete something.(Descries every detail you experienced)3. Please give an example to indicate how you organize/preside an activity successfully.(Describe every detail you experienced)4. How did you know about our company? Please describe the products you’re your understanding of our companyLOREAL1. Would you please describe yourself in 3-4 lines?(limited in 500 words)2. Could you tell us why we should choose you as a Loreal Person, and what makes you unique?(limited in 500 words)3. What is your short-term and long-term career plan?(limited in 500 words)4. What kind of group activities are you interested in and what type of role do you often play?(limited in 500 words)5. Please use one sentence to give a definition of 'Beauty', and describe the most beautiful thing in your life.(limited in 500 words)1. Please describe yourself about your characters, hobbies, etc.(limited in 500 words)2. Please give an example of how you deal with a difficult situation.(limited in 500 words)3. Please tell us your understa nding of Loreal’s image now, and how will you contribute to Loreal’s image if you are part of Loreal?(limited in 500 words)4. Please design a slogan for hair coloration product in China and describe your idea in details.(limited in 500 words)5. Please use one sentence to give a definition of 'Beauty', and describe the most beautiful thing in your life.(limited in 500 words)HSBC1、Please state why you chose to follow these activities and how they have contributed to your personal development. You may wish to give details of your role, whether anyone else was involved and any difficulties you encountered.2、Please state how you have benefited from your work experience. Other than academic success, what has been your greatest achievement to date? What do you see as your personal strength, and why?3、why the position you have applied for is appropriate for you; why you have selected HSBC; and what your career objectives are.SHELL（壳牌的经典Open Question，每年都一样，不怕你事先准备，可以用中文，就怕你的人不够优秀。
BOCHK网申open question素材分享
Please describe your motivation for joining BOCHK and your chosen business segments / units. Specify the key skills and competencies you possess that would make you a suitable candidate. We are eager to look for evidence of your motivation.(4000 characters / 250 words max)As a Global Operations major student with a sincere interest in banking industry, this MT program is my priority corresponding to my field of study and working in Bank-wide Operation Department is where my interest lies. Here are several reasons. Firstly, the learning curve in banking is very steep and I want to learn a lot and take on new challenges. I will learn about finance and acquire strong technical skills, such as financial modelling and accounting. Secondly, I am always interested in corporate finance and financial markets, as illustrated by my hobbies, studies, club memberships, etc. I do have a genuine passion for finance and investment banking. Thirdly, I will enjoy working in banking because M&A transactions affect whole industries, and I will have the opportunity to make a real impact. This sense of power and accomplishment is a big motivation factor for many bankers. My key skills are the ability of data analysis and the communications skill has always been one of my strongest attributes. These are crucial capabilities needed for banking industry career path. During my intern in AC Nielsen, Retail Measurement Service Department, I am responsible for analyzing the FMCG industries. I also participated in 5 market consulting projects and conducted more than 20 market research reports in terms of market share analysis, new creative product opportunity identification and channels regional performance analysis. From my communication experience with totally 33 customers in hypermarkets, supermarkets and convenience stores, I developed my communication skill.Please describe a situation when you faced an uncertain situation with insufficient information on hand, where you had to make decisions or take actions to maximize team's impact.When I was working for Nielsen as an intern, I participated a project which aim to help the customer to solve the problem of revenue decreasing. Our team felt uncertainty about this situation because we could not predict with complete confidence what the outcomes of our actions will be with insufficient information on hand. I recommended we should hold brainstorming meeting to discover what factors affect the market share performance qualitatively. We proposed that launching a new product, a major change in marketing strategy, new compeXs, changes in customer demand, economic shifts and government legislation could influence the final performance. With this limited information, I applied what I have learn from the Data Analysis course, decide to use the multi-variable linear return analysis method to find out what factors exactly effect the market share performance. Finally, through probability assessment, we successfully quantified the information gap between what is known, and what needs to be known for an optimal decision. We did provide a perfect solution to maximize team's impact. The practical experience of decision making under risky and uncertain situation equipped me with the techniques needed to be a good decision maker.Share with us about a time when you challenged the status quo and had to convince the stakeholders to undertake your suggestions for a better work result. (4000 characters / 250 words max)Groundbreaking technology doesn’t politely submit to the status quo and successful entrepreneurs don’t take no for an answer. When I work in Nielsen, an industry of consulting where we need to challenges the status quo, much of my time is spent clearing space for my product plans in the market by convincing stakeholders of our customers’ companies to change their minds. Once a time, our team proposed a marketing plan for a new products, which we were very confident thatthe plan would work perfectly. However, stakeholders didn’t agree with it simply because they stereotype. To survive, I must have a powerful internal drive urging me to overcome rejection, delay and criticism. I tried hard to find common ground and expand on mutual interests to build credibility. I was determined to engage the prospect with casual emails or follow-up calls until I developed enough trust to be able to negotiate to reach my objective. I started to demonstrate the proposal again with a value proposition that establishes that I can put their needs ahead and offer something that can help them achieve their goals. Finally, the stakeholders undertook our suggestions and of course a better work result appeared.Please explain what self-development opportunities you have taken advantage during your university years to enhance your competitiveness in the job market.The self-development opportunities I have taken advantage during your university years is my exchange experience in Denmark, Aarhus University. The most significant thing I’ve learned from the exchange experience is the global vision and the cross-culture communication skills, which I believe will become my core competitiveness in the future job market. Plunged into a new environment, I cooperated with 3 exchange students from different cultures to do research and to conduct a survey of an enterprise in Copenhagen. It is a manufacturing company producing biscuits. We did some study on its assembly line. It feed our sight on! The two-month experience at Aarhus University not only brought me theoretical knowledge of economics but also the brand new experience of different education system and culture, which broadens my horizon. I came to know that it is not necessary about going to a certain place or arriving at a certain goal in travelling. The important thing is about what I learn along the way in that journey. And to always keep in your mind open about what you see before you get to the destination, to appreciate what is happening around you not just focusing on just the end or just the goal. I’ve learned the intercultural awareness and effective cross cultural communication skills: Being patient with different ideas, communicating with a mindset of mutual understanding and trusting, preparing well in advance for the different cultural or regional habit.。
钱铭怡《心理咨询与心理治疗》笔记和习题(含考研真题)详解第3章 会谈技术【圣才出品】
第3章会谈技术3.1 复习笔记本章重点：1．会谈的类型及其作用；2．影响会谈的因素有哪些；3．会谈中的倾听技巧；4．开放式提问和封闭式提问的优缺点；5．会谈中的影响技巧；6．常见的指导技巧；7．沉默现象的类型与处理方式。
一、会谈中的基本问题对于心理治疗工作来说，每一次治疗都是一次会谈。
在心理治疗工作中，人们很重视会谈技术，要求治疗者要有敏感性、洞察力等各种各样的能力和技巧。
（一）会谈的目的与作用治疗是由一次次会谈组成的。
不同的会谈可能有不同的目的与作用。
心理治疗中的会谈按其作用可分为以下几类：1．收集材料式会谈：这种会谈的目的就是要收集与来访者问题有关的资料、信息。
是会谈的最基本的形式。
2．诊断（或评估）式会谈：目的是区分来访者是否适合进行心理治疗，分清来访者的问题到底出在哪里，什么是对方的主要问题等。
3．心理治疗式会谈：目的是帮助来访者产生某种改变。
此时治疗者要运用不同的心理治疗与咨询的理论、技术与方法达到这一目的。
这是心理治疗中耗时最多的一类会谈。
（二）会谈中的治疗者与来访者在心理治疗会谈中的两方面人物——治疗者与来访者，都会对会谈产生影响。
不论会谈的次数多少，这种影响都会持续存在。
1．治疗者对治疗者来说，意识到他们自己在面对来访者时也在表现他们自己，有助于他们更好地理解对方。
在治疗中使用指导、解释等技巧时应注意来访者的不同反应，因人而异。
（1）指导：运用指导会使来访者的自我发现、自我探索的语句减少，使那些原先防御心理就很强的人或攻击性较强的人的防御心理增强。
但指导却会使那些过去感到极为需要自立的人们的防御能力减轻，而且能改善那些表现为场依存的来访者的治疗结果。
（2）解释和说明：解释会使对方的言语反应减少，除非这些解释是作为言语性强化而使用的。
一些研究认为中等程度的解释比显浅的或很深层的解释更为有效，也有作者根本反对采用深层的解释。
2．来访者在来访者身上存在许多因素，这些因素可能会极大地影响会谈的内容与进程，这是治疗者特别要注意的。
职业发展指导(英文)附带外企网申的open question参考答案
4
Warmer: suggest different stages in a typical career
go to school
CAREER
Unit 1 - Careers
5
Choose a job you love and you will never have to work a day in your life.
Format: Group discussion Time allowed: 5 min Topic: Outline your career ambitions and objectives (career plan) Procedure: 1. Group discussion 2. Then a spokesperson from each group gives their views to the class.
‘Choose a job you love and you will never have to work a day in your life’
Overview
Starting up: Discuss ideas about careers ► Language work: Vocabulary: Words that go with “career” career” Language review: Modals 1: ability, requests and offers ► Texts: Listening: An interview with the head of a public relations company Reading: Response to an advertisement for women tube drivers ► Skills: Telephoning: making contact ► Case study: FastFast-Track Inc.: Choose the best candidate for the job of sales manager Writing: memo Unit 1 - Careers ***The underlined sections will be dealt with in class!2
注意倾听技巧
使当事人能更多地讲出有关情况、想法、 情绪等。
2、提问的具体方式
（1）、以“能不能------”“能------”
的方式提问。例如：“能不能告诉我， 这事为什么使你感到那么生气？”“能 告诉我，你是怎样想的吗？”等。它有 助于当事人给予独特的回答，获得较为 满意的答复。但如遇到当事人以“不能” 或“现在我还不想说”等来回答，治疗 者可进一步使用其他开放性问题，如 “为什么------“等来提问。
以免显得过于咄咄逼人。
二、封闭式问题 （closed question）
1、基本涵义 2、功效 3、注意事项
1、基本涵义
可 以 以 “ 是 ” 或 “ 不 是 ” ， “ 有 ” 或
“没有”，“对”或“不对”等一两个 字给予回答的问题。比如：“你现在最 关心的就是这件事了，是吗？”“他当 时没有表示同意？”“你确实这样想过 了？”等。
4、注意事项
（1）、不同的鼓励可能会使谈话转入
不同的话题，而不同的话题可能影响着 治疗的深度，治疗深度又可以反映出鼓 励的程度。
（2）、治疗者要注意自己身体语汇的
运用。
四、说明语句（paraphrase）
1、基本涵义 2、作用 3、案例 4、注意事项
1、基本涵义
对当事人在谈话中所讲的主要内容及
（2）可引导当事人的谈话向某一方向
的纵深部位进行
3、案例
当事人：人一多我总是非常容易紧张，
这回他们都看出我紧张了，他们都会看 不 起我，我们班那么多人看着，我紧张 得连话都说不好。
在这段话中，可供选择的重复语句有：
“人一多你就容易紧张------”，式
• （2）、以“什么”的方式提问。例如：
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Open question的关键一：你是谁？
Open Question除了以上那些基本功能外，其实它最大的核心价值，还是让公司通过你的答案，来看出“你是个什么样的人？”。
因为open question前的那些填写内容，基本都是硬件条件；仅仅通过硬件条件，公司是无法全面判断一个人的特点的，特别是那些未来工作中的“软性技能（另一个时髦的词叫情商）”和思考能力。
所以Open Question是对你的“自我认识”的巨大考验。
你是什么样的人？你的特质是什么？你处理问题的方式是什么？这都是你需要回答的。
让我们来看一些open question：
1. 请全面地分析环境保护所面临的挑战及其未来的发展趋势（考察：知识面、逻辑思维能力和分析的完整性，为了应对将来工作的复杂程度）
2. 请你举1个例子说明你是怎样通过事实来使他人达成一致的。
(考察：teamwork、persuasion、empathy等能力)
3. Describe a time, other than exams, when you have had to work under significant pressure to achieve a task or goal. Describe the situation, what made it `high pressure`, what you did, and the result. （考察：抗压能力、目标导向result-oriented、decision-making 的勇气和能力）
4. Describe a time when you made a significant contribution to achieving a team goal. Describe your role, what you did, the outcome and why your contribution was significant. （考察：团队合作、领导能力、个人团队特长等）
大家可以自己再去分析一些open question，你可以理解公司希望通过你的回答，判断你的思考能力、软性技能，甚至价值观。
那些公司很看重的特质包括（以GE “4E、1P”为例）：• 热情Passion
• 精力Energy
• 鼓舞Energize
• 执行Execution
• 决断Edge
Open question关键二：你能沟通吗？
其实，这一条应该放在部分内，但是我们拿出来单列的最主要原因是：公司还特别看重你在写作过程中的沟通能力。
“你能清晰地表达你的看法吗？”大家以后在公司工作就会知道，沟通的有效性甚至比有没有看法更重要。
一个open question就是一个机会让别人看到你能否
表达。
Open question回答的好坏（按差到好排列）：
基于以上的分析，Open Question的好坏就可以根据你的“自我认识”和“沟通”来评估：
i> 敷衍了事，啥都没说清楚；
ii> 就事论事，但是能把“你怎么做的”问题清楚，比如STARE model里的四个要素；
iii> 写出自己的思考过程和做事方式，比如：“我认为这个团队项目最大的问题就是……根据我们现有的能力，我们必须采取……所以我提供了xxx建议”；或者“我想团队中很担忧事情不顺利，但是我觉得空想是没有用的，那个时候需要有人冲出去；所以我就第一个冲出去了，告诉大家…干了再说。
我的冲劲带动了团队……”
iv> 表现出对于自己的认识。
比如：“我认为这个团队项目最大的问题是……我的长处在于分析能力，所以我在团队中承担了所有信息搜集、分析的角色（自我分析擅长是什么？），得以支持我们组内行动力较强同学……最后问题解决了。
对于我而言，我觉得自己很好地确定了位置，我贡献了我的分析能力，得出最佳解决方案。
”
综上，Open Question是对你自我认识和沟通的综合考验。
千万别以为这就是一些小作文，请仔细整理自己的经历、认真思考并不断练习。
这些准备不会白费，你会发现：Open Question准备越好，你的面试也会做得越好！
4E+1P评估：你的面试表达什么？
日期：2008-11-14
作者：Walden Yu
上周我们谈了GE “4E+1P” 的招聘标准（Passion、Energy、Energize、Execution和Edge），以及如何在面试的非语言沟通表达出来（握手、微笑、眼神、步态、声音和压力下的反应）。
这周我们继续谈在面试过程中你该如何去展现这些特质。
====
细节
====
“我们不在乎你自称有什么，我们在乎你的行为表现出什么(We don‟t care what you claim; we do care how you behave.)”——这句话可以说是每个面试官在挑人时的信条。
参加面试
的同学应该会发现，面试官在面试中会对你简历中所做过的事情刨根问底，或者他的提问不会离开你的经历。
比如面试官很喜欢问：
• 你在大学里最成功的事情是什么？（最骄傲的事情是什么？）
• 你做的最失败的事情是什么？为什么？
• 你简历中写xxx，你能具体给我描述一下这个工作/活动中你具体做了什么？贡献了什么？有什么收获吗？
• 如果你认为xxx特质是你最突出的，能否给我举个例子？
• 你在碰到当时的情况时，你是怎么处理的？为什么？如果再做一次你会怎么做？
• 你有没有碰到过xxx情况（这种假设性情况往往是你将来工作中将经常碰到的），你是怎么处理的？如果没有碰到过，如果你碰到，你会怎么处理？
• ……
这只是些通常的问题。
其实，更难的问题面试官跟着你的问题继续询问。
比如你说你碰到xxx情况是通过A方法来处理的，面试官继续问“你为什么选择A方法？有没有考虑到B方法？”、“你觉得A方法有缺陷吗？如果碰倒xx情况怎么办？”这时候你会被问得理屈词穷、甚至哑口无言。
难道面试官要特意为难你吗？
不是。
因为面试官只有通过你的具体行为，才能判断你是个什么样的人，是否具备他们所需要的特质？从心理学上而言，就是只有通过你过去的行为来预测你将来的行为。
因此对应聘者而言，第一个问题就是：你对自己所做过的事情都了然于心吗？很多同学在面试中根本无法讲清自己做了什么，甚至空话连篇，也难怪被BS了！
=============
细节，但有重点
=============
说到这里，可能有同学就有疑问：“难道我要把每件事的来龙去脉都讲的面面俱到吗？这样不是会很啰嗦？”
这里有个误区：细节就等同于啰嗦。
让我们想想为什么要表现细节？很简单，因为面试官需要评估你，需要寻找一些重要的特质，比如执行能力、判断力和胆量。
所以细节的目的是表现“你的特质”；如果你表现的细节不是在突出特质，那才等同于啰嗦。
那哪些细节很重要呢？BeBeyond有两个提醒：
1.“为什么这么做”比“具体做了什么”更重要！原因想必很清楚：因为思维决定行动。
思维到位，做对事情很正常；但做对事情，并不代表你思维到位，说不定你碰巧做对呢？所以很多
同学在描述自己经历时，把过程谈得非常琐碎，但对于为什么要这么做，从中能反映出自己什么特性谈得特别少，这是不对的。
具体案例可以参看《BeBeyond Job-hunting Mini-course》第三课《你能做什么？》中的案例。
点击阅读：
/bebeyond/activity/minicourse/Mini-course%20Lesson3.php
2. “总结”很重要！说句老调的话：做事是经验，是容易的，但你能总结出规律吗？或者至少知道自己做对了什么、做错了什么、该提高什么？举个例子：以前有个学生去面试一家著名快速消费品行业的销售管理培训生，面试中提到他独立组织一次非常大会议的例子。
在这个项目中，他承担策划、组织、销售、回款的整过程，最后会议还亏损了。
面试末节，面试官问：你从中学到什么？他回答说：我发现销售中，把东西卖出去相对还是容易的，重要的是能把钱收回来。
听了这句话，面试官立刻决定要他。
你能明白为什么了吧？
====
真诚
====
我们想着重提醒大家：无论你面试准备得如何充分，请在面试中表现出真诚。
很多同学在面试前，都会去看BBS面经，希望能够套到题。
但是面试官的职责，就是在面试中挖掘出真实的你。
当你不真诚，面试官觉得他根本无法根据你的所说来判断你的时候，你面试胜出的机会是很小的！
因此有时，面试官会在你回答问题非常流利的时候打断你，问你另外的问题，原因就是精心准备的问题回答让他无法准确判断你，他必须看到本质的你。
所以请面试中务必真诚！
===============
面试，就是在表达“你是什么样的人”；你能做到以上要求吗？。