小组大作业范文recommendation report (2)
A sample -Recommendation report
From “We Care” to We Care More”Introduction2 year ago, We Care programme was set up by the senior management, in an attempt to improve the job satisfaction and demonstrate that the top management view the human talent as the most important assets of th e firm and endeavour to provide a “caring culture” to staff. For the last 2 year, the programme has been carried out effectively, a series of activities have been rolled out, including free health screening, Reward Voucher for high performers. However, this year was a challenging year for the firm due to world wide financial crisis. Staff is working under pressure higher than previous year as a result of high turnover rate and unchanged compensation. We believe it is necessary to understand how the “We Care” programme is working understand current situation and improvement to the programme is a must due to the changing environment.MethodologyTo gather information for this report, scholarly databases were used to research the topic ofjob satisfaction improvement .We gathered reliable information though various published research.. In addition, we surveyed 150 employees and conducted interview with 76 of employees which are selected randomly by their Staff ID, covering different level of staff from different business unit.The response rate of the survey is 90% and 70 out of 76 employees selected accepted the interview. The questions of the Survey is attached as Appendix 1.Open questions on how to improve the programme are asked during the interview to gather suggestions for improvement.Secondary Research Findings-Job Satisfaction TheoryWe did research on theory of job satisfaction which helps us to analyse the results of survey and interview. Dr.Frederick Herzberg theorized that employee satisfaction depends on two sets of issues: "hygiene" issues and motivators. Once the hygiene issues have been addressed, he said, the motivators create satisfaction among employees. Here is the summary of this theory.Hygiene issues (dissatisfiers) Company and administrative policies SupervisionSalaryInterpersonal relationsWorking conditions Motivators (satisfiers) Work itself Achievement Recognition Responsibility Advancement“We care” programme is designed to address the i nterpersonal relations and working conditions factors which are Hygiene issues. How employees feel they are treated by the firm determine the employee treat the employer, and the feelings will change with the development of the firm‟s business and macro economic environment. The continuous monitoring of the Hygiene issues and implementation of remediation actions under changing environment is of vital important to remove the dissatisfiers and keep the staff morale at high level.Primary Research Findings▪Only 75% of the responses tell that they are aware of the “We Care” programme, which is indicator that the key message of “We Care” have not been successfully delivered, and the activities level of the programme is low. This explains why 25% of samples responses are even not aware of the programme which has been in operation for 2 years. For 75% who are aware of the programme, 48% feel that the programme‟s activity level is high and have good impact to their morale.▪40% of the responses shows that they believe firm is doing better than peer compa nies in term of establishing a “caring culture” 30% tells that peer companies are better, the remaining 30% do not know the answer. Compared with the 60% negative and neutral answered, 40% shows that there is a gap between employer‟s expectation. Interesti ngly, when asked if they know peers company‟s similar programme, 80% of answer is yes, the best know similar programme is “people first”programme by Y&E. This is signal that our peer companies are also paying attention to this area and some may have done even better▪90% of the interviewees put the desired budget per person for “we care” programme over 1500RMB. While our current budget is RMB500 per person and a big chunk of them goes to the cost for annual party which is held only once a year. Some interviewee suggest that if the budget can not increase sharply, at least the cost of annual party could be lowered, and the saved budget can be used to organise more activities so that the attention level of the is high as activities take places more frequently.▪75% of the responses show that the “Reward voucher” is the most welcomed part of the programme. Although only 100RMB is rewarded per voucher for extra contribution made by staff, they do feel recognised and motivated. However only manager and above level have vouchers to reward, and the majority of the peopled interviewed suggest that the voucher could be assigned to senior staff. The total costs will be less than RMB500K if 5 vouchers are allocated to senior staff, but senior staff would feel that they are also part of the management.▪Some comments received show that staff would like to add more items to the list of items available for redeem by voucher, especially the small gifts with firm‟s logo, such as umbrella, name card holder, T-shirts and hats. They feel proud if they are use the “brand-name” gifts.▪50% of the response received show that they do not think senior management‟s participation the programme is enough, some comments shows that they have no chance to get close to senior management to express their concern, and some member of senior management never show up in the activities.▪Response received shows that staff worries about their health condition very much.Because of the nature of our industry, staff has to work long hours to meet the deadline very frequently. Some people has problem with quality sleeping, some has stomach ache or other disease connected with long working hours and no exercise .They would be very cheered up if the firm could spend more effort on this are, such as he alth talk by doctors. Some suggest that a …mandatory short break” could be designed during office hours so that staff will at least stop their work for a little with and stretch their legs a little bit.▪In some cases, interviewees tell us that they some times are under such great pressure and they feel they might collapse, some even tell us that they have seen psychologists‟ for it. They are asking if the firm is considering recruiting a psychologist as internal consultant. It may cost some fortune, but it will improve the productivity and if we have 3000 people in the firm, it is a good investmentRecommendationsBased the survey results and the individual interview, we raised our recommendation for improvement of the “we Care programme” as follows.▪Increase the budget of the programme by 300% to RMB 4million from this year, after the increment, the budget is still within 1.5% of total personnel costs.▪To cut the budget on annual party from this year and use the saved budget to daily “We Care ”programme▪To extend the giver of We Care Voucher to senior staff so that feel they are part of firm‟s management who will reward staff for extra contribution.▪To establish “We Care Hour” each week for activities participated by senior management so that staff feels being paid attention to continuously.▪To set up “We Care your heath” programme from this year, detailed activities includes1.Designate a “Break for Heath” programme to allocate 10 minutes in the morningand afternoon for office exercise.2.Invite doctors to deliver heath care presentation on monthly basis for varioustopics3.Invite physiologists to deliver speech on how to relieve the pressure from workperiodically.ClosingResults of survey and interview reveals that more efforts should be spent on the “we c are ”programme. The preceding recommendations have been designed to respond to the comments and suggestions raised by staff. As theorised by Dr. Frederick Herzberg, once the hygiene issues (dissatisfiers) such as interpersonal relationship and working conditions have been addressed, the motivators can create satisfaction among employees. The recommendations are not demanding on budget, they are more about the change of “mindset”and the enhancement of the “caring culture”. The key message to be delivered is we have been caring for you , and now ,“We Care More”.From “We Care” to We Care More”Executive SummaryBackground of the issue and work already carried outIn order to understand how the “We care” programme is working from employees‟ prospective under the current marco economics environment, research and staff survey/interview were carried out, aiming to find out the key areas for improvement.The survey and interview was conducted on sampling basis, covering a total population of 3000 staff in Beijing office.Answer to the survey and suggestion raised during the survey were analysed and published research results by reputable scholars‟ are used as reference to assist the analysis of the issues. Recommendation▪Increase the budget of the programme by 300% to RMB 4million from this year.▪To cut the budget on annual party from this year and use the saved budget to daily “We Care ”programme▪To extend the giver of We Care Voucher to senior staff▪To establish “We Care Hour” each week for activities par ticipated by senior management▪To set up “We Care your heath” programme from this year.Recommendations have been designed to respond to the comments and suggestions raised by staff, they are more about the change of “mindset” and the enhancement of the “caring culture”. The key message to be delivered is we have been caring for you, and now ,“We Care More”.▪。
ArgumentWriting范文（2）
In conclusion, I am somewhat persuaded by this author's line of reasoning. The argument would be strengthened if the author were to consider and rule out other significant factors that might have caused the increase in visits to the local art museum.4. In response to a coincidence between calling revenues and delays in manufacturing, the report recommends replacing the manager of the purchasing department. The grounds for this action are twofold. First, the delays are traced to poor planning in purchasing metals. Second, the purchasing manager's lack of knowledge of the properties of metals is thought to be the cause of the poor planning. It is further recommended that the position of the purchasing manager be filled by a scientist from the research division and that the current purchasing manager be reassigned to the sales department. In support of this latter recommendation, the report states that the current purchasing manager's background in general business, psychology, and sociology equip him for this new assignment. The recommendations advanced in the report are questionable for two reasons.To begin with, the report fails to establish a causal connection between the falling revenues of the company and the delays in manufacturing. The mere fact that falling revenues coincide with delays in manufacturing is insufficient to conclude that the delays caused the decline in revenue. Without compelling evidence to support the causal connection between these two events, the report's recommendations are not worthy of consideration.Second, a central assumption of the report is that knowledge of the properties of metals is necessary for planning in purchasing metals. No evidence is stated in the report to support this crucial assumption. Moreover, it is not obvious that such knowledge would be required to perform this task. Since planning is essentially a logistical function, it is doubtful that in-depth knowledge of the properties of metals would be helpful in accomplishing this task.In conclusion, this is a weak argument. To strengthen the recommendation that the manager of the purchasing department be replaced, the author would have to demonstrate that the falling revenues were a result of the delays in manufacturing. Additionally, the author would have to show that knowledge of the properties of metals is a prerequisite for planning in purchasing metals.5. A newspaper publisher is recommending that the price of its paper, The Mercury, be reduced below the price of a competing newspaper, The Bugle. This recommendation responds to a severe decline in circulation of The Mercury during the 5-year period following the introduction of The Bugle. The publisher's line of reasoning is that lowering the price of The Mercury will increase its readership, thereby increasing profits because a wider readership attracts more advertisers. This line of reasoning is problematic in two critical respects.While it is clear that increased circulation would make the paper more attractive to potential advertisers, it is not obvious that lowering the subscription price is the most effective way to gain new readers. The publisher assumes that price is the only factor that caused the decline in readership. But no evidence is given to support this claim. Moreover, given that The Mercury was the established local paper, it is unlikely that such a mass exodus of its readers would be explained by subscription price alone.There are many other factors that might account for a decline in The Mercury's popularity. For instance, readers might be displeased with the extent and accuracy of its news reporting, or the balance of local to other news coverage. Moreover, it is possible The Mercury has recently changed editors, giving the paper a locally unpopular political perspective. Or perhaps readers are unhappy with the paper's format, the timeliness of its feature articles, its comics or advice columns, the extent and accuracy of its local event calendar, or its rate of errors.In conclusion, this argument is weak because it depends on an oversimplified assumption about the causal connection between the price of the paper and its popularity. To strengthen the argument, the author must identify and explore relevant factors beyond cost before concluding that lowering subscription prices will increase circulation and, thereby, increase advertising revenues.6. In this argument corporations are urged to consider the city of Helios when seeking a new location or new business opportunities. To support this recommendation, the author points out that Helios is the industrial center of the region, providing most of the region's manufacturing jobs and enjoying a lower-than-average unemployment rate. Moreover, it is argued, efforts are currently underway to expand the economic base o' the city by attracting companies that focus on research and development of innovative technologies. This argument is problematic for two reasons.To begin with, it is questionable whether the available labor pool in Helios couldsupport all types of corporations. Given that Helios has attracted mainly industrial and manufacturing companies in the past, it is unlikely that the local pool of prospective employees would be suitable for corporations of other types. For example, the needs of research and development companies would not be met by a labor force trained in manufacturing skills. For this reason, it's unlikely that Helios will be successful in its attempt to attract companies that focus or research and development of innovative technologies.Another problem with the available work force is its size. Due to the lower than average unemployment rate in Helios, corporations that require large numbers of workers would not find Helios attractive. The fact that few persons are out of work suggests that new corporations will have to either attract new workers to Helios or Day the existing workers higher wages in order to lure them away from their current jobs. Neither of these alternatives seems enticing to companies seeking to relocate.In conclusion, the author has not succeeded in providing compelling reasons for selecting Helios as the site for a company wishing to relocate. In fact, the reasons offered function better as reasons for not relocating to Helios. Nor has the author provided compelling reasons for companies seeking new business opportunities to choose Helios。
小组写作1-二稿(三人合稿)-204-赵明宇
小组写作1-二稿（三人合稿）班级——204组员——赵明宇、赵心宁、左学武Part 1--- English essayCampus profound changesNothing endures but change. Since we attended the High Affiliated School of Peking University, a large number of changes have taken place.First, our school stepped in an information age. We have to do nearly everything on the official website of our school. For an example, if students need to ask for leave, they should register on the internet at least one day ahead. Otherwise, there will be an absence record in their personal account. The similar innovations are carried out on grading exam papers, looking of grades and many other fields. Educational informatization is an inevitable trend of the technological development. Our school, beyond doubt, is now walking in the technical front. Maybe in ten years, students can even have class on the internet and need not go to school in the flesh anymore.Second, the semi-closed management and school gate double registration system was put into practice. Students cannot get in to out school freely but at the specific time. The purpose to do this is to ensure the safety of students. However, not all students understand school leaders’ well intentioned idea and there are quantities of complaint of not being able to go home when they do not have any classes to take. However, students are now getting used to this regulation gradually and we believe in the near future, little students will grumble at this rule but understand the painstaking thought of the school leaders.Last but not least, the stadium is being mantled now in order to build a better one. As deep the students love the old one, they are looking forward to the fabulous new one. However, students now have nowhere to exercise. To solve this problem, school rent us a sports ground in Pecking University. Despite the inconvenience, it is a special and fascinating experience in our high school life. Although we cannot enjoy using the new stadium before we graduate, we hope that our underclassmen will make good use of the superb stadium and have fun in it.All in all, changes are taking place every day in our campus and that is exactly what make our school a better place to study and to live.Part 2--- Chinese essayPart 3---group division and the discussion processGroup divisionStudent1：赵心宁Student2：左学武Student3：赵明宇The discussion processFirst of all, because we have to choose 3 main reform events of the High Affiliated School of Peking University, which have influenced our school live most, we decided to pick two events each person and have a short talk to make the final decision. At last we picked “the automatic networking school life”,“the school gate’s regulatory regime” and “the dismantled gym”.The reason we picked “the automatic networking school life” is we suddenly found out the most enormous difference between our school and other schools is how we deal with the daily problems. We often use the internet to send e-mails or fill in forms to solve our problems as they use paperwork to solve theirs. So it would be the best to start the essay.And the most contentious topic, “the school gate’s regulatory regime”, became to be our next event because of its huge influence. We can still remember how resentful we were when we found out that we can’t get back home as soon as classes were over. As a result, we thought this topic should be selected as one of the top three.Finally, we gave the last place to “the dismantled gym” owing to we were all pretty pity we can’t play and indoor ball games in school any more, and also felt troublesome for that some of us have to go to the Peking University to take the Physical Education class.Our essay is writing by a girl in English and a boy in Chinese. On account of those differences between girls and boys, I think that the girl might take time deal with the details while the boy write down everything more logically. And maybe the girl will pay her attention to one of the events, but the boy will just write down those three events equality.Part 4--- self-examination在结束了这次的三人写作之后，我们意识到了对于小组写作来说讨论这个环节是多么的重要。
写一篇小组报告英语作文
Introduction。
In today's rapidly evolving world, environmental sustainability has become a crucial topic of discussion. As a group, we have delved into various aspects of environmental sustainability, examining its significance, challenges, and potential solutions. Our report aims to shed light on this pressing issue and propose actionable steps for a more sustainable future.
举办户外活动征求学生意见初中英语作文
举办户外活动征求学生意见初中英语作文Let's Have an Awesome Outdoor Activity!Hey everyone! Susie here, your friendly neighborhood kid ambassador. I've got an exciting idea to share with all of you and I really need your input and suggestions.You know how we're always cooped up in classrooms or stuck inside during recess when it's rainy or cold? Well, I think it's time we shake things up and plan a super fun outdoor activity for the whole school! Something where we can soak up the sunshine, breathe in the fresh air, and just let loose and be kids again. No boring lessons or stuffy rules for a day - just pure freedom, fun, and adventure!Now, I already have some ideas brewing in my wildly creative brain, but I definitely want to hear what kinds of activities you awesome people would be into. The more ideas, the better! We could even mix and match a bunch of different activities to make it an all-day extravaganza. Ooh, I'm getting so psyched just thinking about it!Okay, let me pitch my initial thoughts to you first. One idea is some kind of amateur sports day with different game stations set up all around the school field or playground. We could haveareas for classics like tug-of-war, three-legged races, water balloon tosses, and obstacle courses. Maybe we could even get some big inflatable games or playground equipment brought in to really amp up the excitement!Or, we could go for more of a carnival/fair vibe with game booths, face painting, talent shows, dance-offs, you name it. I'm picturing colorful tents and decorations, funnel cakes and snowcones, prizes galore. A total kid's paradise! We'd all get the chance to showcase our secret skills and totally let our freak flags fly.If you'd rather go the adventurous route, we could look into setting up a gigantic scavenger hunt or amazing race around the whole school campus and neighboring areas. Can you imagine how epic that would be?! Racing from checkpoint to checkpoint, completing wild challenges and clue hunts along the way? Talk about an adrenaline rush!Those are just the start of my idea tsunami though. We could also look into renting stuff like dunk tanks, rock climbing walls, bungee trampolines, petting zoos...the possibilities are endless when you let your imagination run wild! And we haven't even gotten into potential themes yet - maybe a wacky holiday theme,storybook theme, or something random but hilarious. Use those creative juices, kids!So whatdya say, gang? Who's ready to make this the most legendary outdoor event our school has ever seen?! I need each and every one of you to speak up about the kinds of activities you'd go wild over. Leave no stone unturned, no wacky suggestion unmade! We've got the opportunity to create something truly special here.You can share your brilliant ideas with me in person, through notes in my locker, or even set up an anonymous google form if you're feeling shy. I'll be your faithful messenger, rounding up all the top picks to present to the Principal and teachers. With our powers combined, they won't be able to resist making our wildest dreams a reality!This is our chance to break free from the ordinary and make some unforgettable memories, my friends. A day where we can be loud, messy, and utterly ourselves without any rules or grown-ups raining on our parade (well, except for making sure we're safe of course). A day to go delightfully coconuts! Isn't that what being a kid is all about?So bring it on - I can't wait to hear your awesome outdoor activity ideas! The more crazy, daring, and laugh-out-loud sillythey are, the better. This is our chance to pull off an epic event that will go down in school history. Who's with me?! Let's go big or go home, my friends!Your fearless ringleader,Susie。
大学小组报告的格式范文(4篇)
大学小组报告的格式范文(4篇)（经典版）编制人：__________________审核人：__________________审批人：__________________编制单位：__________________编制时间：____年____月____日序言下载提示：该文档是本店铺精心编制而成的，希望大家下载后，能够帮助大家解决实际问题。
文档下载后可定制修改，请根据实际需要进行调整和使用，谢谢!并且，本店铺为大家提供各种类型的经典范文，如工作总结、工作计划、合同协议、条据书信、讲话致辞、规章制度、策划方案、句子大全、教学资料、其他范文等等，想了解不同范文格式和写法，敬请关注!Download tips: This document is carefully compiled by this editor. I hope that after you download it, it can help you solve practical problems. The document can be customized and modified after downloading, please adjust and use it according to actual needs, thank you!Moreover, our store provides various types of classic sample texts for everyone, such as work summaries, work plans, contract agreements, document letters, speeches, rules and regulations, planning plans, sentence summaries, teaching materials, other sample texts, etc. If you want to learn about different sample formats and writing methods, please pay attention!大学小组报告的格式范文(4篇)大学小组报告的格式范文第1篇1、实训性质认识实训是我们在完成两年公共课程学习之后，进入专业课学习之前进行的一次认识性、实践性的活动，是实现建筑环境与设备工程专业培养目标的重要手段和内容，是我们学习的重要环节。
留学生小组作业发言稿范文
大家好！我是XX班的XX，很荣幸能在这里代表我们留学生小组发表我们的作业发言。
今天，我们要向大家汇报的是我们小组完成的一项小组作业——《留学生活体验》。
在这次小组作业中，我们紧紧围绕留学生活这一主题，从以下几个方面进行了深入探讨：留学生活的适应期、留学生活的挑战、留学生活的收获以及留学生活的感悟。
首先，在留学生活的适应期方面，我们小组认为，留学生活对每个人来说都是一个全新的开始。
在这个阶段，我们需要适应不同的文化、不同的语言、不同的生活习惯。
在这个过程中，我们遇到了许多困难，如语言不通、生活习惯不同、文化差异等。
但正是这些困难，让我们更加珍惜留学生活，更加努力地学习，克服困难。
其次，在留学生活的挑战方面，我们小组认为，留学生活对我们的挑战主要体现在以下几个方面：学业压力、生活压力、心理压力。
学业压力主要来自于课程难度大、考试频繁；生活压力主要来自于生活自理能力、经济压力；心理压力主要来自于孤独、思念家乡等。
面对这些挑战，我们小组互相鼓励、互相支持，共同度过了一个又一个难关。
再次，在留学生活的收获方面，我们小组认为，留学生活给我们带来了许多宝贵的收获。
首先，我们提高了自己的英语水平，学会了用英语进行交流；其次，我们拓宽了视野，了解了不同国家的文化、风俗；再次，我们锻炼了自己的独立生活能力，学会了如何面对困难、解决问题；最后，我们结交了许多来自世界各地的朋友，建立了深厚的友谊。
最后，在留学生活的感悟方面，我们小组认为，留学生活是一次宝贵的人生经历。
在这个过程中，我们学会了如何与人相处、如何面对困难、如何珍惜友谊。
同时，我们也明白了，人生就像一场旅行，只有在不断挑战自我、克服困难的过程中，我们才能成长、才能收获。
总之，这次留学生活给我们留下了深刻的印象。
在今后的学习和生活中，我们将继续发扬留学生活中的精神，努力学习，为实现自己的人生目标而努力拼搏。
最后，感谢老师对我们小组的关心与指导，感谢同学们的支持与帮助。
小组作业分析演讲稿范文
大家好！我是来自XX班级的小组成员，今天很荣幸能站在这里，为大家分析我们的小组作业。
首先，请允许我代表小组全体成员，向辛勤付出的老师表示衷心的感谢！本次小组作业的主题是“我国农业现代化发展现状及对策研究”。
在完成作业的过程中，我们小组成员充分发挥了团队协作精神，共同完成了以下任务：一、作业背景及意义随着我国经济的快速发展，农业现代化已成为国家战略。
研究我国农业现代化发展现状及对策，有助于我们更好地了解农业现代化进程，为我国农业发展提供有益借鉴。
二、作业内容1. 农业现代化发展现状我们通过查阅资料、实地考察等方式，对农业现代化发展现状进行了深入分析。
主要内容包括：农业产业结构调整、农业科技创新、农业机械化水平、农业产业化经营等方面。
2. 农业现代化发展存在的问题在分析现状的基础上，我们发现我国农业现代化发展还存在以下问题：（1）农业产业结构不合理，农产品质量安全问题突出；（2）农业科技创新能力不足，农业科技成果转化率低；（3）农业机械化水平有待提高，农业劳动力素质偏低；（4）农业产业化经营程度不高，产业链条不完善。
3. 农业现代化发展对策针对以上问题，我们提出以下对策：（1）优化农业产业结构，提高农产品质量安全；（2）加大农业科技创新力度，提高科技成果转化率；（3）提高农业机械化水平，加强农业劳动力素质培训；（4）推进农业产业化经营，完善产业链条。
三、作业成果通过本次小组作业，我们取得了以下成果：1. 增强了团队协作能力，培养了良好的沟通与交流能力；2. 提高了自身对农业现代化发展的认识，为我国农业发展贡献一份力量；3. 锻炼了我们的写作能力，提高了论文撰写水平。
四、总结总之，本次小组作业让我们受益匪浅。
在今后的学习和工作中，我们将继续发挥团队协作精神，不断提高自身综合素质，为实现我国农业现代化贡献自己的力量。
最后，感谢老师对我们的悉心指导，感谢同学们的关心与支持！谢谢大家！。
- 1、下载文档前请自行甄别文档内容的完整性，平台不提供额外的编辑、内容补充、找答案等附加服务。
- 2、"仅部分预览"的文档,不可在线预览部分如存在完整性等问题,可反馈申请退款(可完整预览的文档不适用该条件!)。
- 3、如文档侵犯您的权益，请联系客服反馈,我们会尽快为您处理(人工客服工作时间：9:00-18:30)。
Sino Trading Company
MEMO REPORT
To: Ms.Wong, Principal Human Resources Officer
From: Chenlu Li, Human Resources Officer
Date: 21 November 2012
Subject: Recommendations for future training courses on ‘Improving Business English Writing’
1. Introduction
1.1 Objectives
This report was requested by Ms.Wong, principal human resources officer, on 21 November 2012. The report is a response to the effectiveness investigation of the training course on ‘Improving Business English Writing’, which was organized because our company found our staff had problems carrying out their work due to their poor skills in writing business English. The main purpose of the report is to identify the efficiency of the course and recommend ways to improve.
1.2 Summary
In the report, I present findings which explain the evaluation from our colleagues of the course. Following the findings, brief conclusions are drawn and a number of recommendations are made as to how the training course might be improved.
2. Procedure
Data for report were gathered two weeks before the writing date of the report. Primary data were collected from the questionnaires sent out to 150 senior staff and 100 junior staff who attended the course. Some relevant information was also found out while carrying out the investigation.
3. Findings
3.1 Lower satisfaction of junior staff
In general, the percentage of junior staff satisfied was about 37 and was much lower than that of senior staff satisfied, which was about 69. This is probably because the course teacher was a Senior Human Resources Officer and had no teaching experience. As a senior himself, the teacher could cater to the needs of our senior staff well, but he probably lacked the ability to satisfy our juniors’ expectations.
3.2 Class size
It was also found that the most dissatisfactory aspect among the staff was class size, with which only 43% of all the staff felt satisfied. Maybe the class size was too large
and the course participants did not have enough opportunities to communicate with the course teacher.
3.3 Course materials and relevance of course
Besides, usefulness of course materials and relevance of course to job were two aspects earning the lowest percentage of satisfaction, which were about 44 and 43. This is not surprising since the course materials were not customized for the course and the course teacher had no time to work out the exact needs of the course participants.
4. Conclusion
The findings clearly indicate that in all the aspects the junior staff were significantly more dissatisfied than the senior staff. Besides, none of the course participants thought highly of class size, course materials and relevance of course to job.It can be concluded that the difference between senior and junior staff deserves our attention and we should take measures to improve in class size, course materials and relevance of course to job.
5. Recommendations
5.1 More experienced teacher
Given that the junior staff have different needs from the senior staff, I suggest that we should put senior staff and junior staff into different classes and we should employ a more experienced teacher to teach the junior staff while keeping the present course teacher for the senior staff, which can make full use of the human resources.
5.2 Smaller class size
Since most staff do not think the class size is suitable, the class size should be reduced to about 30 students per class.
5.3 Investigation of staff’s exact needs
In view of the low satisfaction of course materials and relevance of course to job, we should ask the teachers to work out the exact needs of the course participants. If they don’t have enough time, we should do it for them to ensure the effectiveness of the course. Moreover, the course materials should be rewritten to meet the staff’s needs.。