关于酒店行业类的英语词汇整理
酒店英语术语大全

酒店英语术语大全酒店英语术语对于在酒店工作的员工以及与酒店服务相关的人员来说是非常重要的。
以下是一些常见的酒店英语术语及其解释:1.Reception (前台):2.1.Check-in: 入住2.Check-out: 退房3.Front desk: 前台4.Receptionist: 前台接待员5.Guest registration: 客人登记6.Room key: 房间钥匙7.Room number: 房间号码3.Rooms and Suites (客房和套房):4.1.Single room: 单人间2.Double room: 双人间3.Triple room: 三人间4.Quadruple room: 四人间5.Suite: 套房6.King size bed: 特大床7.Queen size bed: 大床8.Twin beds: 双人床9.Room service: 客房服务5.Dining (餐饮):6.1.Breakfast: 早餐2.Lunch: 午餐3.Dinner: 晚餐4.Buffet: 自助餐5.À la carte: 点餐6.Restaurant: 餐厅7.Waiter/Waitress: 服务员8.Menu: 菜单9.Wine list: 酒单10.Bill: 账单7.Housekeeping (客房清洁服务):8.1.Maid service: 客房清洁服务2.Room cleaning: 房间清洁3.Change towels: 更换毛巾4.Change sheets: 更换床单undry service: 洗衣服务6.Ironing service: 熨烫服务9.Concierge (礼宾服务):10.1.Concierge: 礼宾员2.Luggage storage: 行李寄存3.Porter: 行李员4.Taxi service: 出租车服务5.Limousine service: 豪华轿车服务6.Tourist information: 旅游信息11.Other Terms (其他术语):12.1.Safe deposit box: 保险箱2.Wake-up call: 叫醒服务3.Room rate: 房间价格4.Discount: 折扣5.Valet parking: 代客泊车服务6.Gym/Fitness center: 健身房/健身中心7.Spa: 水疗中心8.Business center: 商务中心这些只是一些常见的酒店英语术语,实际上酒店行业还有许多其他的专业术语和表达方式。
酒店英语管理词汇大全m

酒店英语管理词汇大全1. Introduction酒店业是一个全球性的行业,需要与来自不同国家和文化背景的客人进行沟通和交流。
为了更好地管理酒店业务,学习和掌握酒店英语管理词汇是至关重要的。
本文将介绍一些常用的酒店英语管理词汇,以帮助酒店管理人员更好地理解和运用这些词汇。
2. Front desk(前台)2.1. Check-in(办理入住手续)•Reservation(预订)•Confirmation(确认)•ID proof/Identification(身份证明)•Guest registration card(客人登记卡)•Room key(房间钥匙)•Occupancy(入住率)•Room assignment(分配房间)•Room rate(房价)•Credit card authorization(信用卡授权)•Baggage handling(行李处理)2.2. Check-out(办理退房手续)•Settlement(结算)•Invoice(发票)•Room service charge(客房服务费)•Additional charges(额外费用)•Feedback(反馈)3. Housekeeping(客房部)3.1. Room cleaning(客房清洁)•Housekeeper(客房服务员)•Bed linen(床单)•Towels(毛巾)•Toiletries(洗漱用品)•Housekeeping checklist(客房清洁检查表)•Turndown service(夜床服务)•Deep cleaning(彻底清洁)•Vacuuming(吸尘)3.2. Mntenance(维修)•Mntenance request(维修请求)•Plumbing(水暖)•Electrical(电气)•r conditioning(空调)•Fire safety(消防安全)•Work order(工作订单)•Emergency response(紧急响应)4. Food and Beverage(餐饮部)4.1. Restaurant(餐厅)•Host/hostess(主持人/女主持)•Server/wter/wtress(服务员)•Menu(菜单)•Specials(特色菜)•Reservation(预订)•Order taking(点餐)•Food preparation(食物准备)•Serving(上菜)•Bill(账单)•Tip(小费)4.2. Bar(酒吧)•Bartender(调酒师)•Drinks(饮料)•Cocktls(鸡尾酒)•Wine list(酒水单)•Happy hour(欢乐时光)•Bar snacks(酒吧小吃)•Wine tasting(品酒)5. Sales and Marketing(销售与市场部)5.1. Sales(销售)•Sales representative(销售代表)•Sales target(销售目标)•Sales strategy(销售策略)•Sales forecast(销售预测)•Sales promotion(促销活动)•Sales report(销售报告)5.2. Marketing(市场)•Marketing campgn(市场活动)•Market research(市场调研)•Branding(品牌化)•Advertising(广告)•Public relations(公共关系)•Social media(社交媒体)•Customer loyalty(顾客忠诚度)6. Human Resources(人力资源部)6.1. Recruitment(招聘)•Job posting(招聘启事)•Resume/CV(简历)•Interview(面试)•Reference check(背景调查)•Job offer(职位录取)6.2. Trning(培训)•Orientation(入职培训)•On-the-job trning(在岗培训)•Team building(团队建设)•Performance evaluation(绩效评估)•Trning program(培训计划)6.3. Employee Relations(员工关系)•Grievance(投诉)•Conflict resolution(冲突解决)•Employee satisfaction(员工满意度)•Employee engagement(员工参与度)•Workplace culture(工作环境文化)7. Conclusion酒店英语管理词汇对于酒店管理人员来说是必不可少的。
与酒店有关的英语词汇

外部设施information desk 服务台hotel register book 旅客登记簿registration form 登记表newsstand 售报处postal service 邮局服务处shop 小卖部bar 酒吧间lounge 酒店大厅billiard-room 台球房dining-room, dining hall 餐厅men's room 男盥洗室ladies' room 女盥洗室cloak-room 寄存处basement 地下室cellar 地窖broom closet 杂物室room number 房间号码room key 房间钥匙suite 套房single room 单人房double room 双人房sofa, settee 长沙发easy chair 安乐椅室内家具armchair 扶手椅wicker chair 藤椅folding chair 叠椅swivel chair 转椅rocking chair 摇椅stool 凳子bench 板凳tea table 茶几wardrobe 衣柜built-in wardrobe, closet 壁橱screen 屏风hat rack 帽架rug 小地毯carpet 大地毯slipper 拖鞋single bed 单人床double bed 双人床mattress 褥子quilt 棉被blanket 毯子sheet 床单bedspread 床罩cotton terry blanket 毛巾被pillow 枕头pillowcase 枕套mat 席cushion 垫子bathroom 浴室bath tub 浴缸shower bath, shower 淋浴cold and hot water taps 冷热自来水龙头sprinkle-nozzle, (shower) nozzle 喷头dressing table 梳妆台mirror 镜子washbasin 洗脸盆towel 毛巾toilet, lavatory, washroom 卫生间water closet, W.C. 厕所;抽水马桶toilet roll, toilet paper 卫生纸;手纸bath towel 浴巾bathrobe 浴衣towel rail, towel rack 毛巾架sponge 海绵waste-paper basket 废纸篓thermometer 温度计balcony 阳台sash window 上下拉的窗户shutters 百叶窗transom, transom window 气窗curtain 窗帘lace curtain 挑花窗帘;蕾丝窗帘windowsill 窗台air-conditioned 有空调的radiator 暖气片central heating 中央暖气ashtray 烟灰缸smoking set 烟具electric fan 电扇chandelier, pendant lamp 吊灯fluorescent lamp 日光灯desk lamp 台灯bedside lamp 床头灯floor lamp 落地灯wall lamp 壁灯lampshade 灯罩bulb holder 灯头bulb 灯泡screw-type bulb 螺口灯泡bayonet-type bulb 卡口灯泡frosted bulb 磨砂灯泡opal bulb, opaque bulb 乳白灯泡switch 开关socket 插座plug 插头electric iron 电熨斗peg, hook 衣钩clothes-hanger 衣架door-mat 门前的擦鞋棕垫manager 经理attendant 服务员desk clerk 值班服务员waiter (餐厅)服务员waitress (餐厅)女服务员bill 账单。
酒店英语词汇大全(完整资料).doc

【最新整理,下载后即可编辑】酒店英语词汇大全information desk 问讯处reception office 接待室hotel register 旅客登记簿registration form 登记表newsstand 售报处postal service 邮局服务处shop 小卖部bar 酒吧间lounge 休息厅roof garden 屋顶花园billiard-room 球房dining-room, dining hall 餐厅cloak-room 行李房/存衣处basement 地下室boutique 精品商场lobby lounge 大堂吧executive lounge 行政酒廊cellar 地窖broom closet 杂物室room number 房间号码room key 房间钥匙suite 一套房间single room 单人房间double room 双人房间sitting-room, living-room 起居室lock锁door knob; Door handle 门把door knocker 门环safety door hook 安全钩sofa, settee 长沙发sectional sofa 拼合沙发easy chair 安乐椅armchair 扶手椅wicker chair 藤椅folding chair 叠椅swivel chair 转椅rocking chair 摇椅stool凳子bench条凳tea table; end table 茶几tea trolley 活动茶几night table/stand 床头柜hanger挂钩wall plate 壁上挂盘Chinese painting 国画elevator, lift 电梯spring弹簧desk书桌bookcase书橱bookshelf书架cabinet橱柜wardrobe衣柜round table 圆桌writing desk 写字台drawer抽屉luggage rack 行李架dresser mirror 梳妆镜built-in wardrobe, closet 壁橱chest of drawers 五斗橱screen屏风hat rack 帽架rug小地毯carpet 大地毯floor 楼层,地板carpentry (总称)木器bedclothes 床上用品folding bed 折叠床sofa bed 沙发床single bed 单人床double bed 双人床twin beds 成对床cot小孩床camp bed 行军床bed frame 床架mattress床垫bed pad 床软垫cushion 靠垫,垫子/床垫mat席quilt被子blanket毯子sheet床单bedspread床罩cotton terry blanket 毛巾被pillow枕头pillowcase枕套bedding 被褥toilet roll, toilet paper 卫生纸perfume香水toilet tissue 卫生纸good-night towel 晚安巾towel rail, towel rack 毛巾架towel毛巾face towel 面巾bath towel 浴巾bathrobe浴袍evening gown 睡袍lady’s sanitary 女士卫生袋shower cap 淋浴帽nail file 指甲挫razor剃须刀comb梳子bath foam 沐浴露cosmetics 化妆品detergent 清洁剂clothes-line 晾衣绳sponge海绵soap香皂soap dish 皂托tooth paste 牙膏tooth powder 牙粉tooth brush 牙刷bathroom浴室bath tub 浴盆tap; faucet 水龙头shower nozzle 喷头shower bath, shower 淋浴dressingtable 梳妆台mirror镜子washbasin洗脸盆toilet, lavatory, washroom 卫生间water closet, W.C. 厕所;抽水马桶toilet pot; toilet bowl 马桶men's room 男盥洗室ladies' room 女盥洗室plunger 橡皮塞子toilet water tank cover 马桶水箱盖toilet board 马桶坐板toilet seat 马桶盖Vase花瓶bathroom scales 浴室称bath mat 花洒浴室防滑垫running water 自来水transom, transom window 气窗curtain窗帘drapes挂帘balcony阳台sash window 上下开关窗shutters百叶窗Venetian blind 百叶窗帘shower curtain and rod 淋浴帘和架lace curtain 挑花窗帘windowsill窗台rubbish bin 垃极桶waste-paper basket 废纸篓air-conditioned 有空调设备的radiator暖气片central heating 暖气ashtray烟灰碟smoking set 烟具match火柴electric fan 电扇chandelier, pendant lamp 吊灯swag lamp; pendant light 吊灯socket; bulb holder 灯口fluorescent lamp 日光灯desk lamp 台灯bedside lamp 床头灯floor/standard lamp 落地灯wall lamp 壁灯lampshade/smokebell灯罩bulb holder 灯头bulb灯泡screw-type bulb 罗口灯泡bayonet-type bulb 卡口灯泡frosted bulb 磨砂灯泡opal bulb, opaque bulb 乳白灯泡switch开关socket插座electric humidifier 湿度调节器plug插头night stand lamp 床头柜灯dresser lamp 梳妆灯ceiling lamp 天花板吊灯end table lamp 茶几灯fuse wire 保险丝refrigerator 电冰箱temperature adjuster 气温调节制panel 床头柜电钮板door-mat 门前的擦鞋棕垫mosquito incense 蚊香electric kettle 电热水壶ball pen 原珠笔wallcovering墙纸TV remove control 电视摇控器remote control holder 摇控架Two-pin socket 两相插座Three-pin socket 三相插座transformer 变压器shower head 淋浴喷头rotary floor scrubber 洗地机wet vacuums 吸水机thermometer温度计thermos热水瓶video cassette recorder 录像机electric iron 电熨斗iron board 熨斗板trousers press 电热熨裤机rubber glovers 防护手套fire escape plan 走火图gas mask 防毒面具voltage电压laundry bag 洗衣袋cloth brush 衣刷peg, hook 衣钩hanger; clothes hanger 衣架hat rack 衣帽架shoe polishing 擦鞋服务shine paper 擦鞋纸shoe lifter/shoehorn 鞋拔stain污迹underpants内裤sweater毛衣woolen fabrics 毛料织品tie领带mend修补stitch缝补sewing kit 针线包manager经理attendant 服务员desk clerk 值班服务员waiter (餐厅)服务员waitress (餐厅)女服务员rent租金bill账单Management 经营、管理market price 市价cashier's desk 兑换处coin硬币check-out time 退房时间voucher证件price list 价目表check, cheque 支票sign (动)签字interest利息form表格reservation预订reception desk 接待处tip小费reservation desk 预订处luggage office 行李房…per thousand 千分之…spare (形)多余的postpone (动)延期cancel (动)取消traveler’s cheque 旅行支票pay (动)付款fill (动)填写administration 管理、经营note纸币registration desk 入宿登记处lobby大厅identification card 身份证rate of exchange 兑换率conversion rate 换算率charge (动)收费bill帐单change money 换钱procedure 手续、程序information desk 问询处luggage label 行李标签overbooking 超额订房…per cent 百分之…accounting desk 帐务处cash (动)兑换keep (动)保留、保存escalator 自动楼梯ground floor ( 英)底,层,一楼first floor (英)二楼,(美)一楼second floor (英)三楼,(美)二楼reasonable (形)合理的bank draft 汇票accept (动)接受fill in the form 填表procedure fee/handling charge手续费cold and hot water taps 冷热自来水龙头Ice tong 冰夹Spoon 咖啡匙Bed skirt 床裙Hair dryer 电吹风Shoe basket 鞋篓Scissors 剪刀Clock 闹钟Silk quilt 云丝被Desk dish 台盆Pants hanger 裤衣架Tea cup 茶杯Water cup 水杯Wine cup 酒杯Tooth cup 漱口杯Glass ashtray 玻璃烟缸Porcelain ashtray 瓷质烟缸Telephone 电话机Soap dish 皂碟Cotton ball bottle 棉球瓶Coffee dish 咖啡碟Eiderdown 羽绒被Water kettle 电热水壶Tea plate 茶盘Washcloth plate 面巾纸盒Laundry basket 送衣篓Towel basket 毛巾篓Depend pillow 靠枕芯Suit hanger 西装衣架住宿登记常用Charger 手机充电器Umbrella 雨伞Washing liquid bottle 洗手液瓶Suit shelf 立式西装架Flashlight 应急电筒Note-paper folder 便笺夹Bath robe 浴泡Service directory 服务指南Hanger type telephone 挂式电话机Bath salt bottle 浴盐瓶Cloth brush 衣刷Ice bucket 小冰桶Mechanism health scale 机械健康称A things plate 消耗品盒Downy pillow case 羽绒枕芯Telephone directory 电话号码簿Depend pillow case 靠枕套Patch board 多功能插座Clothes hanger 普通衣架Silk hanger 绸衣架Bathtub 浴缸Commode 恭桶central air-conditioning system 中央空调系统sprinkle-nozzle, (shower) nozzle 喷头master folio 旅行社代号over-booking 超额预订Occupancy开房率Forecast预报Expected预计Arrival到达Departure离开Carrier 交通工具method of payment 付款方式status情况firm/company公司treatment待遇room type 房间种类agent代理Guarantee保证waiting list 候补名单room rate 房价special rate 特价rack rate 对外价net rate 净价record记录surcharge服务费prepaid预付government tax 政府税group团队advance deposit 押金booking订房amendment更改package 小包价vacancy 空房pick up 接机available 可售房间cancellation取消guest history 客人资料cooperate合作hotel representative 酒店代表shuttle bus 穿梭巴士transportation运输remar备注delay延误black list 黑名单registration form 登记表no-smoking floor 非吸烟楼层adjoining room 相邻房connecting room 连通房extra bed 加床rollaway bed 折叠床voucher 入住凭据stay over 续住discount折扣nationality国籍permanent address 永久地址credit card 信用卡signature签名valid有效的house use 内部使用day use 半天租房contract rate 合同价late check out 延迟退房up-selling 推销高价房room status 房态commission佣金room assignment 房间分配rooming list 分房名单safety deposit box 保险箱night audit 夜核skipper逃帐者low/should/peak season 淡/平/旺季post card 明信片sight-seeing观光city tour 市内游object of stay 停留事由zip code 邮编souvenir纪念品minimum charge 最低消费rate sheets/tariff 价目表high risk 欠帐多的客人COMP(complimentary)免费Service passport 公务护照P.I.A.(pay in cash) 已预付Identification card 身份证Business travel 公务旅行Private travel 私人旅行Authorization预授权Visa签证Exit visa 出境签证Transit visa 过境签证Residence visa 居留签证Travel permit 旅行证Health certificate 健康证书On duty 值班Off duty 下班Entry visa 入境签证Yellow book 黄皮书Quarantine检疫C.I.A.(cash in advance) 预付Embassy大使馆Consulate领事馆A.S.A.P.(as soon as possible)尽早C.O.D.(cash payment on departure) 离店时现付D.N.A.(do not arrive) 客人未到F.I.T.(foreign individua travele) 外国散客O.O.O.(out of order) 次序颠倒O.N.O.(one night only) 只住一夜S.O.P.(standard operation produce) 标准办理手续Letter of introduction; letter of recommendation 介绍信Inoculation against (cholera, typhoid, paratyphoid) 预防(霍乱、伤寒、副伤寒)Go through the procedure (formalities) 办手续Passport diplomatic passport 外交护照Vaccination certificate 种痘证书Quarantine station (office) 检疫站Visa section of public security bureau 公安局签证科Foreign affairs police 外事警办公用品typewriter 打字机typing paper 打字纸carbon paper 复写纸thermo-paper热敏纸stationery 文具用品letter paper 信笺envelope 信封note book 记事本memo pad 便条薄log book 交班薄paper clip 曲别针safety-pin 安全别针duplioating machine 复印机photocopying影印机printing/printer 打印/打印机telecommunication电信hard disk 硬盘soft disk 软盘business/visit card 名片stapler钉书机scotch tape 透明胶conference room 会议室secretarial service 秘书服务translation翻译brochure/booklet小册子equipment rental 设备出租slide幻灯片overhead projector 投影仪binding装订newspaper rod 报纸夹internet 互联网website 网站daily sales report 营业日报表rate of room occupancy 住房率remotion memorizer 移动存储器room reservation forecast 订房预测(分析)room reservation report 订房报告表行李部常用词汇bell service 行李房luggage store-room 行李寄存处trunk dock 行李装卸处baggage cart 行李车label ; tab 行李标签hotel sticker 酒店标签small baggage (luggage) 小行李brief case 公事包traveling bag 旅行袋hand bag; grip sack 手提包package包裹small trunk 小箱子suit-case 手提箱cosmetic case;toilet case 梳妆小提箱suit bag 衣服袋carton 纸盒cardboard box 硬纸盒(箱)shoulder bag 背囊(旅行背袋)personal articles 自用物品contraband 违禁物品unaccompanied luggage 不随行物品NO BUMPING; NO SHOOT 切勿投掷NO NOT DROP 切勿坠落NO NOT CRUSH 切勿压挤USE NO HOOKS 勿用手钩FRAGILE易碎物品CAUTION小心HANDLE WITH CARE 小心轻放GLASS(WITH CARE) 小心玻璃LIQUID液体物品INFLAMMABLE ERISHABLE 易燃物品CORROSIVES易腐物品EXPLOSIVES爆炸物品strap already broken (束)带已断POISON毒品KEEP DRY 勿受潮KEEP UPRIGHT 勿倒置DON’T TURN UPSIDE DOWN 切勿倒倾break to pieces 敲碎crush压碎smash击碎breakage破损物already strapped 已捆扎rope already broken 绳已断already baled 已打包ordinary mail 平信express telegram 加快电报special dispatch 专电registered fee 挂号邮资postcard明信片accompanied luggage; personal luggage 随身行李registered luggage; transported luggage 托运行李预订机、车票days 班期express train 快车slow train 慢车compartment 包房dining car 餐车passenger train 客车luggage van 行李车regular train普通列车hard seat(berth) 硬座(卧)soft seat( berth) 软座(卧)sleeper; Sleeping car 卧车delay by two hours 晚点二小时porterage 搬运费departure city 出发城市arrival city 到达城市class of service 等级BW(biweekly) 隔周飞行Dep (departure) 起飞Arr (arrival) 到达FLT/N (flight number) 航班号night service 夜航single ticket 单程票return ticket 来回票domestic fare 国内票价international fare 国际票价ticket validity 客票有效期children fare 儿童票价cancellation fee 取消费excess baggage 超重行李airport fee 机场费no-show charge 误机费air-line 航空公司number of stopover 中途经停站数free baggage allowance 免费行李non-stop flight 中途不着陆飞行no refund will be granted 不予退款through express(train) 直达列车special express(train) 特快列车freight car, goods wagon 货车厢berth (upper\middle\lower) 卧铺(上、中、下)occupying a separate seat 单独占一座位reconfirmation of reservation 定座再确认must travel in the company of an adult passenger 需有成人陪伴同行civil aviation administration of china(CAAC) 中国民用航空局总机(OPERATOR)extension number 分机号telephone电话hold the line 勿挂线area code 区号country code 国家代码collect call 对方付款put through 转电话local call /city call 市话hang up 挂线long distance call 长途电话wake up call/morning call 叫醒服务telephone directory 电话簿can't hear somebody 听不见can't get through 打不通inland telegram 国内电报switchboard交换台central exchange 电话总局The connection is bad. 听不清operator电话员house phone 内部电话special line 专线dial a number 拨号码hold the line 别挂电话can't put somebody through 接不通ordinary telegram 普通电话receiver听筒telephone number 电话号码replace the phone 挂上电话Line, please. 请接外线The line is busy(engaged) 占线call somebody up 打电话给某人IDD(international direct dialing) 国际直拔DDD(domestic direct dialing) 国内直拔operator/switch board/p.b.x. (private branch exchange) 总机节日Valentine’s day 情人节New year’s day 元旦Spring festival 春节The lantern festival 元宵节Easter 复活节Mid-noonday中秋节National day 国庆节Thanksgiving day 感恩节Christmas eve 平安夜Christmas圣诞节Labour’s day 劳动节April fool’s day 愚人节水果strawberry草莓lotus roots 莲藕apple苹果mango芒果plum梅子grapefruit 西柚guava番石榴longan龙眼pomelo柚watermelon 西瓜honey-melon 蜜瓜date枣子papaya 木瓜cherry 樱桃pear 梨grape 葡萄peach 桃子pineapple菠萝banana香蕉lyche荔枝coconut椰子部门General Manager’s Office 总经理办公室director of executive office 行政办主任restaurant &kitchen coordinator餐厅划菜员(F/O) Front Office 前台Training D. 培训部(F/B) Food and Beverage D. 餐饮部(HSKP)Housekeeping客房部Purchasing D. 采购部Recreation D. 康乐部(ENG) Engineering D. 工程部(SEC)Security D. 保安部Human Resources D. 人力资源部Public Relations D. 公关部Sales D. 销售部Shopping Arcade 商场Financial D. 财务部Staff Canteen 员工食堂Laundry Dep. 洗衣房general manager 总经理executive office 行政办executive secretary 行政办秘书mail clerk 收发员bell captain 行李主管chief operator 电话总机主管information clerk 问讯restaurant supervisor 餐厅主管hostess 餐厅应接员restaurant captain 餐厅开单员kitchen waiter 传菜员executive chef 行政总厨head chef 厨师长cook炉灶厨师butcher 切配厨师cold kitchen cook 冷盘配菜员chef 西餐厨师bartender 酒吧调酒师baker 面包房操作工pastry cook 点心工steward 餐具管事dishwasher洗碟工grill chef 厨房烧烤工food hygiene 食品检验员senior supervisor 资深主管floor butler 客房楼面值班员recreation center 康乐中心gymnasium attendant 康乐服务员sauna attendant 桑拿服务员swimming pool attendant游泳池服务员beautician美容员barber/hair dresser 理发员masseur masseuse 按摩员presser熨烫工washer洗涤工delivery boy/mail 客衣收发员sales clerk 销售员financial controller 财务经理chief accountant 财务主管accounting clerk 总帐报表员payable/receivable clerk 往来结算员property control 财产核算员cost control 工资核算员purchasing manager 采购经理food storeroom supervisor食品采保主管food buyer 食品采购员food receiver 食品验收员fresh food store-man 海鲜保管员dry food store-man 食品干货保管员payroll master 劳资员personnel assistant 人事员trainer培训员staff canteen supervisor员工食堂主管chief security officer 保卫部经理security office 保卫员director of fire center 消防中心主任fireman消防员guard门卫patroller 巡逻员chief engineer 工程部经理mechanician机修工air-conditioning man 空调工lift man 电梯工boilerman锅炉工key keeper 钥匙工plumber 水电维修工carpetman 地毯墙纸工季节、月份、星期Spring春天Summer 夏天Autuner 秋天Winter冬天Monday 星期一Tuesday 星期二Wednesday 星期三Thursday 星期四Friday星期五Saturday 星期六Sunday星期天January一月February二月March三月April四月May五月June六月July七月August八月September九月October十月November十一月December十二月常见病症flu(influenza) 流行感冒a shot of 打一针a touch of flu 有些染上流行感冒absorbent cotton 药棉acupuncture针灸alcohol酒精anaesthetic 麻醉剂Appendicitis 阑尾炎blood transfusion 输血bowel movements(stool)大便complications 并发症constipation便秘corpuscle(red/whit)血球diarrhoea泻肚digestive system 消化系统disinfectant 消毒剂glucose 葡萄糖inoculation 预防注射intravenous injection 静脉注射intra-muscular injection 肌肉注射sulfadiaine 消炎片mercurochrome红药水patent medicine pills 成药丸retch恶心twinge阵痛allergic 医]过敏的, 患过敏症的abscess脓肿ache酸痛asphyxiated窒息body temperature 体温choking憋气cold fits 阵冷convulsions痉挛dizzy, vertigo 眩晕dull pain 隐痛fever发热hacking cough 不断干咳hawking咳痰hunger缺氧inertia无力itching痒inflammation充血loss of appetite 食欲不振obstruction阻塞paralysis麻痹running nose 流鼻涕sharp pain 剧痛shock休克sore 一碰就痛stomach-ache胃痛suffocation堵闷twitching发炎anemia贫血cardiogram 心电图cerebral commotion 脑震荡cramps抽筋vomit呕吐stomach trouble 胃病eczema湿疹dermatosis皮肤病arthralgia 关节痛back achedislocation 腰疼fracture骨折disintegration of bones 骨裂arthritis 关节炎alcoholism 酒精中毒food poisoning 食物中毒contraceptive 避孕药alergosis 过敏症doctor’s order 医嘱dose用量infectious 传染性unire小便nausea恶心unconscious 不省人事artery动脉asthma哮喘bronchitis 支气管炎insomnia失眠pink eye 红眼,火眼long-sightedness远视short-sightedness 近视squint斜视heart-stroke中暑anti-epidemic clinic 防疫站denta hospital 牙科医院Hospital of Chinese medicine中医医院Infectious disease hospital 传染病院Institute of oncology 肿瘤研究院maternitas 产科医院special hospital 专科医院tuberculosis hospital 结核医院in-patient department 住院部isolation ward 隔离病房lying-in room 产房observation ward 观察病房Chinese academy of medical science中国医学科学院中国小吃英文表达中式早點Clay oven rolls 烧饼Fried bread stick 油条Fried leek dumplings 韭菜盒Boiled dumplings 水饺Steamed dumplings 蒸饺Steamed buns馒头Steamed sandwich 割包Rice and vegetable roll 饭团Egg cakes 蛋饼preserved egg 皮蛋Salted duck egg 咸鸭蛋Soybean milk 豆浆饭类Rice porridge 稀饭Plain white rice 白饭Glutinous oil rice 油饭Glutinous rice 糯米饭Braised pork rice 卤肉饭Fried rice with egg 蛋炒饭Sweet potato congee 地瓜粥面类Wonton & noodles 馄饨面Sliced noodles 刀削面Spicy hot noodles 麻辣面Sesame paste noodles 麻酱面Duck with noodles 鴨肉面Eel noodles 鱔魚面Seafood noodles 乌龙面Oyster thin noodles 牡蛎细面Flat noodles 板条Rice noodles 米粉Fried rice noodles 炒米粉Green bean noodle 冬粉汤类Fish ball soup 鱼丸汤Meat ball soup 貢丸汤Egg & vegetable soup 蛋花汤Clams soup 蛤蜊汤Oyster soup 牡蛎汤Seaweed soup 紫菜汤Sweet & sour soup 酸辣汤Wonton soup 馄饨汤Pork intestine soup 猪肠汤Pork thick soup 肉羹汤鱿鱼汤Squid soup Squid thick soup 花枝羹甜点Vegetarian gelatin 爱玉Tomatoes on sticks 糖葫芦Longevity Peaches 长寿桃Glutinous rice sesame balls 芝麻球Hemp flowers 麻花Horse hooves 双胞胎冰类Mein mein ice 绵绵冰Oatmeal ice 麦角冰Sweet potato ice 地瓜冰Red bean with milk ice 紅豆牛奶冰Eight treasures ice 八宝冰Tofu pudding豆花果汁Sugar cane juice 甘蔗汁Plum juice 酸梅汁Star fruit juice 杨桃汁Herb juice 青草茶点心Oyster omelet 牡蛎煎Stinky tofu (Smelly tofu) 臭豆腐Oily bean curd 油豆腐Spicy hot bean curd 麻辣豆腐Prawn cracker 虾片Shrimp balls 虾球Spring rolls 春卷Chicken rolls 蛋卷Salty rice pudding 碗糕Rice tube pudding 筒仔米糕Red bean cake 红豆糕Bean paste cake 绿豆糕Glutinous rice cakes 糯米糕Fried white radish patty 萝卜糕Taro cake 芋头糕Taiwanese Meatballs 肉圆Pyramid dumplings 水晶饺Rice-meat dumplings 肉丸Dried tofu 豆干其他Angelica duck 当归鸭Betel nut 槟榔Hot pot 火锅Pork , pickled mustard green noodles 榨菜肉丝面外交用或常用缩写H.E.(his excellency) 阁下H.M.(his majesty)陛下H.R.H.(his royal highness)殿下P.C.(pour condolence)吊唁P.F.(pour feliciter)谨贺P.P.C.(pour prender conge)辞行P.R.(pour remercier)谨谢Begum 贵夫人(印巴称呼)BO…波(对高级军官尊称)P.P.(pour presenter)谨介绍H.I.M.(his imperial majesty) 皇帝陛下R.S.V.P.(repondez s’il vous plait)候复ASAP(as soon as possible)尽快FYI(for your information)谨此通知IRC(internet relay chat )网上聊天R AND R(rest and relaxation)放松休息Burmese styles 缅甸称呼His Excellency Mr. Prime Minister and Mrs 总理阁下和夫人.His Excellency阁下(对总统,总理,外长,部长,大、公使和显要人物的尊称;对王族,贵族,军人或低于部长的官员一般不用)His or Her Highness 殿下(对亲王,王子,公主等到的称呼)His Royal Highness 亲王殿下(对太子和直系王族的尊称)Honorable 对英联邦系统常用于部长,大臣和议员的称呼Maung 貌(男人一般谦虚的自称)Respected and beloved (特别)敬爱的Respected and dear 敬爱的Samdech 亲王(柬埔寨称呼)Thakin 德钦(主人的意思)Their Majesties King XX and the Queen 对国王和王后的称呼Tu。
酒店英语词汇大全

酒店英语词汇大全information desk 问讯处reception office 接待室hotel register 旅客登记簿registration form 登记表newsstand 售报处postal service 邮局服务处shop 小卖部bar 酒吧间lounge 休息厅roof garden 屋顶花园billiard-room 球房dining-room, dining hall 餐厅cloak-room 行李房/存衣处basement 地下室boutique 精品商场lobby lounge 大堂吧executive lounge 行政酒廊cellar 地窖broom closet 杂物室room number 房间号码room key 房间钥匙suite 一套房间single room 单人房间double room 双人房间sitting-room, living-room 起居室lock 锁door knob; Door handle 门把door knocker 门环safety door hook 安全钩sofa, settee 长沙发sectional sofa 拼合沙发easy chair 安乐椅armchair 扶手椅wicker chair 藤椅folding chair 叠椅swivel chair 转椅rocking chair 摇椅stool 凳子bench 条凳tea table; end table 茶几tea trolley 活动茶几night table/stand 床头柜hanger 挂钩wall plate 壁上挂盘Chinese painting 国画elevator, lift 电梯spring 弹簧desk 书桌bookcase 书橱bookshelf 书架cabinet 橱柜wardrobe 衣柜round table 圆桌writing desk 写字台drawer 抽屉luggage rack 行李架dresser mirror 梳妆镜built-in wardrobe, closet 壁橱chest of drawers 五斗橱screen 屏风hat rack 帽架rug 小地毯carpet 大地毯floor 楼层,地板carpentry (总称)木器bedclothes 床上用品folding bed 折叠床sofa bed 沙发床single bed 单人床double bed 双人床twin beds 成对床cot 小孩床camp bed 行军床bed frame 床架mattress 床垫bed pad 床软垫cushion 靠垫,垫子/床垫mat 席quilt 被子blanket 毯子sheet 床单bedspread 床罩cotton terry blanket 毛巾被pillow 枕头pillowcase 枕套bedding 被褥toilet roll, toilet paper 卫生纸perfume 香水toilet tissue 卫生纸good-night towel 晚安巾towel rail, towel rack 毛巾架towel 毛巾face towel 面巾bath towel 浴巾bathrobe 浴袍evening gown 睡袍lady’s sanitary 女士卫生袋shower cap 淋浴帽nail file 指甲挫razor 剃须刀comb 梳子bath foam 沐浴露cosmetics 化妆品detergent 清洁剂clothes-line 晾衣绳sponge 海绵soap 香皂soap dish 皂托tooth paste 牙膏tooth powder 牙粉tooth brush 牙刷bathroom 浴室bath tub 浴盆tap; faucet 水龙头shower nozzle 喷头shower bath, shower 淋浴dressingtable 梳妆台mirror 镜子washbasin 洗脸盆toilet, lavatory, washroom 卫生间water closet, W.C. 厕所;抽水马桶toilet pot; toilet bowl 马桶men's room 男盥洗室ladies' room 女盥洗室plunger 橡皮塞子toilet water tank cover 马桶水箱盖toilet board 马桶坐板toilet seat 马桶盖Vase 花瓶bathroom scales 浴室称bath mat 花洒浴室防滑垫running water 自来水transom, transom window 气窗curtain 窗帘drapes 挂帘balcony 阳台sash window 上下开关窗shutters 百叶窗Venetian blind 百叶窗帘shower curtain and rod 淋浴帘和架lace curtain 挑花窗帘windowsill 窗台rubbish bin 垃极桶waste-paper basket 废纸篓air-conditioned 有空调设备的radiator 暖气片central heating 暖气ashtray 烟灰碟smoking set 烟具match 火柴electric fan 电扇chandelier, pendant lamp 吊灯swag lamp; pendant light 吊灯socket; bulb holder 灯口fluorescent lamp 日光灯desk lamp 台灯bedside lamp 床头灯floor/standard lamp 落地灯wall lamp 壁灯lampshade/smokebell 灯罩bulb holder 灯头bulb 灯泡screw-type bulb 罗口灯泡bayonet-type bulb 卡口灯泡frosted bulb 磨砂灯泡opal bulb, opaque bulb 乳白灯泡switch 开关socket 插座electric humidifier 湿度调节器plug 插头night stand lamp 床头柜灯dresser lamp 梳妆灯ceiling lamp 天花板吊灯end table lamp 茶几灯fuse wire 保险丝refrigerator 电冰箱temperature adjuster 气温调节制panel 床头柜电钮板door-mat 门前的擦鞋棕垫mosquito incense 蚊香electric kettle 电热水壶ball pen 原珠笔wallcovering 墙纸TV remove control 电视摇控器remote control holder 摇控架Two-pin socket 两相插座Three-pin socket 三相插座transformer 变压器shower head 淋浴喷头rotary floor scrubber 洗地机wet vacuums 吸水机thermometer 温度计thermos 热水瓶video cassette recorder 录像机electric iron 电熨斗iron board 熨斗板trousers press 电热熨裤机rubber glovers 防护手套fire escape plan 走火图gas mask 防毒面具voltage 电压laundry bag 洗衣袋cloth brush 衣刷peg, hook 衣钩hanger; clothes hanger 衣架hat rack 衣帽架shoe polishing 擦鞋服务shine paper 擦鞋纸shoe lifter/shoehorn 鞋拔stain 污迹underpants 内裤sweater 毛衣woolen fabrics 毛料织品tie 领带mend 修补stitch 缝补sewing kit 针线包manager 经理attendant 服务员desk clerk 值班服务员waiter (餐厅)服务员waitress (餐厅)女服务员rent 租金bill 账单Management 经营、管理market price 市价cashier's desk 兑换处coin 硬币check-out time 退房时间voucher 证件price list 价目表check, cheque 支票sign (动)签字interest 利息form 表格reservation 预订reception desk 接待处tip 小费reservation desk 预订处luggage office 行李房…per thousand 千分之… spare (形)多余的postpone (动)延期cancel (动)取消traveler’s cheque 旅行支票pay (动)付款fill (动)填写administration 管理、经营note 纸币registration desk 入宿登记处lobby 大厅identification card 身份证rate of exchange 兑换率conversion rate 换算率charge (动)收费bill 帐单change money 换钱procedure 手续、程序information desk 问询处luggage label 行李标签overbooking 超额订房…per cent 百分之…accounting desk 帐务处cash (动)兑换keep (动)保留、保存escalator 自动楼梯ground floor ( 英)底,层,一楼first floor (英)二楼,(美)一楼second floor (英)三楼,(美)二楼reasonable (形)合理的bank draft 汇票accept (动)接受fill in the form 填表procedure fee/handling charge手续费cold and hot water taps 冷热自来水龙头Ice tong 冰夹Spoon 咖啡匙Bed skirt 床裙Hair dryer 电吹风Shoe basket 鞋篓Scissors 剪刀Clock 闹钟Silk quilt 云丝被Desk dish 台盆Pants hanger 裤衣架Tea cup 茶杯Water cup 水杯Wine cup 酒杯Tooth cup 漱口杯Glass ashtray 玻璃烟缸Porcelain ashtray 瓷质烟缸Telephone 电话机Soap dish 皂碟Cotton ball bottle 棉球瓶Coffee dish 咖啡碟Eiderdown 羽绒被Water kettle 电热水壶Tea plate 茶盘Washcloth plate 面巾纸盒Laundry basket 送衣篓Towel basket 毛巾篓Depend pillow 靠枕芯Suit hanger 西装衣架住宿登记常用Charger 手机充电器Umbrella 雨伞Washing liquid bottle 洗手液瓶Suit shelf 立式西装架Flashlight 应急电筒 Note-paper folder 便笺夹 Bath robe 浴泡 Service directory 服务指南 Hanger type telephone 挂式电话机 Bath salt bottle 浴盐瓶 Cloth brush 衣刷 Ice bucket 小冰桶 Mechanism health scale 机械健康称 A things plate 消耗品盒 Downy pillow case 羽绒枕芯 Telephone directory 电话号码簿 Depend pillow case 靠枕套 Patch board 多功能插座 Clothes hanger 普通衣架 Silk hanger 绸衣架 Bathtub 浴缸 Commode 恭桶 centralair-conditioningsystem中央空调系统 sprinkle-nozzle, (shower)nozzle喷头master folio 旅行社代号 over-booking 超额预订 Occupancy 开房率Forecast 预报 Expected 预计 Arrival 到达 Departure 离开 Carrier 交通工具 method of payment 付款方式status 情况 firm/company 公司treatment 待遇 room type 房间种类 agent 代理 Guarantee 保证waiting list 候补名单 room rate 房价 special rate 特价 rack rate 对外价 net rate 净价 record 记录 surcharge 服务费 prepaid 预付 government tax 政府税group 团队 advance deposit 押金 booking 订房 amendment 更改package 小包价 vacancy 空房 pick up 接机 available 可售房间 cancellation 取消 guest history 客人资料 cooperate 合作 hotel representative 酒店代表 shuttle bus 穿梭巴士transportation 运输 remar 备注 delay 延误 black list 黑名单 registration form 登记表 no-smoking floor 非吸烟楼层 adjoining room 相邻房connecting room 连通房extra bed 加床rollaway bed 折叠床voucher 入住凭据stay over 续住discount 折扣nationality 国籍permanent address 永久地址credit card 信用卡signature 签名valid 有效的house use 内部使用day use 半天租房contract rate 合同价late check out 延迟退房up-selling 推销高价房room status 房态commission 佣金room assignment 房间分配rooming list 分房名单safety deposit box 保险箱night audit 夜核skipper 逃帐者low/should/peak season 淡/平/旺季post card 明信片sight-seeing 观光city tour 市内游object of stay 停留事由zip code 邮编souvenir 纪念品minimum charge 最低消费rate sheets/tariff 价目表high risk 欠帐多的客人COMP(complimentary) 免费Service passport 公务护照P.I.A.(pay in cash) 已预付Identification card 身份证Business travel 公务旅行Private travel 私人旅行Authorization 预授权Visa 签证Exit visa 出境签证Transit visa 过境签证Residence visa 居留签证Travel permit 旅行证Health certificate 健康证书On duty 值班Off duty 下班Entry visa 入境签证Yellow book 黄皮书Quarantine 检疫C.I.A.(cash in advance) 预付Embassy 大使馆Consulate 领事馆A.S.A.P.(as soon as possible)尽早C.O.D.(cash payment on departure) 离店时现付D.N.A.(do not arrive) 客人未到F.I.T.(foreign individua travele) 外国散客O.O.O.(out of order) 次序颠倒O.N.O.(one night only) 只住一夜S.O.P.(standard operation produce) 标准办理手续Letter of introduction; letter of recommendation 介绍信Inoculation against (cholera, typhoid, paratyphoid) 预防(霍乱、伤寒、副伤寒)Go through the procedure (formalities) 办手续Passport diplomatic passport 外交护照Vaccination certificate 种痘证书Quarantine station (office) 检疫站Visa section of public security bureau 公安局签证科Foreign affairs police 外事警办公用品typewriter 打字机typing paper 打字纸carbon paper 复写纸 thermo-paper 热敏纸stationery 文具用品 letter paper 信笺 envelope 信封 note book 记事本 memo pad 便条薄 log book 交班薄 paper clip 曲别针 safety-pin 安全别针 duplioating machine 复印机 photocopying 影印机 printing/printer 打印/打印机 telecommunication 电信 hard disk 硬盘 soft disk 软盘 business/visit card 名片 stapler 钉书机 scotch tape 透明胶 conference room 会议室 secretarial service 秘书服务 translation 翻译 brochure/booklet 小册子 equipment rental 设备出租 slide 幻灯片 overhead projector 投影仪 binding 装订 newspaper rod 报纸夹 internet 互联网 website 网站 daily sales report 营业日报表 rate of room occupancy 住房率 remotion memorizer 移动存储器room reservation forecast 订房预测(分析) room reservation report 订房报告表 行李部常用词汇bell service 行李房 luggage store-room 行李寄存处 trunk dock 行李装卸处 baggage cart 行李车 label ; tab 行李标签 hotel sticker 酒店标签 small baggage (luggage) 小行李 brief case 公事包 traveling bag 旅行袋 hand bag; grip sack 手提包 package 包裹 small trunk 小箱子 suit-case 手提箱 cosmetic case;toilet case 梳妆小提箱 suit bag 衣服袋 carton 纸盒 cardboard box 硬纸盒(箱) shoulder bag 背囊(旅行背袋) personal articles 自用物品 contraband 违禁物品 unaccompanied luggage 不随行物品 NO BUMPING; NO SHOOT 切勿投掷 NO NOT DROP 切勿坠落 NO NOT CRUSH 切勿压挤 USE NO HOOKS 勿用手钩 FRAGILE 易碎物品 CAUTION 小心 HANDLE WITH CARE 小心轻放 GLASS(WITH CARE) 小心玻璃 LIQUID 液体物品 INFLAMMABLE ERISHABLE 易燃物品 CORROSIVES 易腐物品 EXPLOSIVES 爆炸物品strap already broken (束)带已断POISON 毒品KEEP DRY 勿受潮KEEP UPRIGHT 勿倒置DON’T TURN UPSIDE DOWN 切勿倒倾break to pieces 敲碎crush 压碎smash 击碎breakage 破损物already strapped 已捆扎rope already broken 绳已断already baled 已打包ordinary mail 平信express telegram 加快电报special dispatch 专电registered fee 挂号邮资postcard 明信片accompanied luggage; personal luggage 随身行李registered luggage; transported luggage 托运行李预订机、车票days 班期express train 快车slow train 慢车compartment 包房dining car 餐车passenger train 客车luggage van 行李车regular train 普通列车hard seat(berth) 硬座(卧)soft seat( berth) 软座(卧)sleeper; Sleeping car 卧车delay by two hours 晚点二小时porterage 搬运费departure city 出发城市arrival city 到达城市class of service 等级BW(biweekly) 隔周飞行Dep (departure) 起飞Arr (arrival) 到达FLT/N (flight number) 航班号night service 夜航single ticket 单程票return ticket 来回票domestic fare 国内票价international fare 国际票价ticket validity 客票有效期children fare 儿童票价cancellation fee 取消费excess baggage 超重行李airport fee 机场费no-show charge 误机费air-line 航空公司number of stopover 中途经停站数free baggage allowance 免费行李non-stop flight 中途不着陆飞行no refund will be granted 不予退款through express(train) 直达列车special express(train) 特快列车freight car, goods wagon 货车厢b erth (up per\middle\lower) 卧铺(上、中、下)occupying a separate seat 单独占一座位reconfirmation of reservation 定座再确认must travel in the company of an adult passenger 需有成人陪伴同行civil aviation administration of china(CAAC) 中国民用航空局总机(OPERATOR)extension number 分机号telephone 电话hold the line 勿挂线area code 区号country code 国家代码collect call 对方付款put through 转电话local call /city call 市话hang up 挂线long distance call 长途电话wake up call/morning call 叫醒服务telephone directory 电话簿can't hear somebody 听不见can't get through 打不通inland telegram 国内电报switchboard 交换台central exchange 电话总局The connection is bad. 听不清operator 电话员house phone 内部电话special line 专线dial a number 拨号码hold the line 别挂电话can't put somebody through 接不通ordinary telegram 普通电话receiver 听筒telephone number 电话号码replace the phone 挂上电话Line, please. 请接外线The line is busy(engaged) 占线call somebody up 打电话给某人IDD(international direct dialing) 国际直拔DDD(domestic direct dialing) 国内直拔operator/switch board/p.b.x. (private branch exchange) 总机节日Valentine’s day 情人节New year’s day 元旦Spring festival 春节The lantern festival 元宵节Easter 复活节Mid-noonday 中秋节National day 国庆节Thanksgiving day 感恩节Christmas eve 平安夜Christmas 圣诞节Labour’s day 劳动节April fool’s day 愚人节水果strawberry 草莓lotus roots 莲藕apple 苹果mango 芒果plum 梅子grapefruit 西柚guava 番石榴longan 龙眼pomelo柚watermelon 西瓜honey-melon 蜜瓜date 枣子papaya 木瓜cherry 樱桃pear 梨grape 葡萄peach 桃子pineapple 菠萝banana 香蕉lyche 荔枝coconut 椰子部门General Manager’s Office 总经理办公室director of executive office 行政办主任restaurant &kitchen coordinator 餐厅划菜员(F/O) Front Office 前台Training D. 培训部(F/B) Food and Beverage D. 餐饮部(HSKP)Housekeeping 客房部Purchasing D. 采购部Recreation D. 康乐部(ENG) Engineering D. 工程部(SEC)Security D. 保安部Human Resources D. 人力资源部Public Relations D. 公关部Sales D. 销售部Shopping Arcade 商场Financial D. 财务部Staff Canteen 员工食堂Laundry Dep. 洗衣房general manager 总经理executive office 行政办executive secretary 行政办秘书mail clerk 收发员bell captain 行李主管chief operator 电话总机主管information clerk 问讯restaurant supervisor 餐厅主管hostess 餐厅应接员restaurant captain 餐厅开单员kitchen waiter 传菜员executive chef 行政总厨head chef 厨师长cook 炉灶厨师butcher 切配厨师cold kitchen cook 冷盘配菜员chef 西餐厨师bartender 酒吧调酒师baker 面包房操作工pastry cook 点心工steward 餐具管事dishwasher 洗碟工grill chef 厨房烧烤工food hygiene 食品检验员senior supervisor 资深主管floor butler 客房楼面值班员recreation center 康乐中心gymnasium attendant 康乐服务员sauna attendant 桑拿服务员swimming pool attendant游泳池服务员beautician 美容员barber/hair dresser 理发员masseur masseuse 按摩员presser 熨烫工washer 洗涤工delivery boy/mail 客衣收发员sales clerk 销售员financial controller 财务经理chief accountant 财务主管accounting clerk 总帐报表员payable/receivable clerk 往来结算员property control 财产核算员cost control 工资核算员purchasing manager 采购经理food storeroom supervisor食品采保主管food buyer 食品采购员food receiver 食品验收员fresh food store-man 海鲜保管员dry food store-man 食品干货保管员payroll master 劳资员personnel assistant 人事员trainer 培训员staff canteen supervisor员工食堂主管chief security officer 保卫部经理security office 保卫员director of fire center 消防中心主任fireman 消防员guard 门卫patroller 巡逻员chief engineer 工程部经理mechanician 机修工air-conditioning man 空调工lift man 电梯工boilerman 锅炉工key keeper 钥匙工plumber 水电维修工carpetman 地毯墙纸工季节、月份、星期Spring 春天Summer 夏天Autuner 秋天Winter 冬天Monday 星期一Tuesday 星期二Wednesday 星期三Thursday 星期四Friday 星期五Saturday 星期六Sunday 星期天January 一月February 二月March 三月April 四月May 五月June 六月July 七月August 八月September 九月October 十月November 十一月December 十二月常见病症flu(influenza) 流行感冒a shot of 打一针a touch of flu 有些染上流行感冒absorbent cotton 药棉acupuncture 针灸alcohol 酒精anaesthetic 麻醉剂Appendicitis 阑尾炎blood transfusion 输血bowel movements(stool)大便complications 并发症constipation 便秘corpuscle(red/whit)血球diarrhoea 泻肚digestive system 消化系统disinfectant 消毒剂glucose 葡萄糖inoculation 预防注射intravenous injection 静脉注射intra-muscular injection 肌肉注射sulfadiaine 消炎片mercurochrome 红药水patent medicine pills 成药丸retch 恶心twinge 阵痛allergic 医]过敏的, 患过敏症的abscess 脓肿ache 酸痛asphyxiated 窒息body temperature 体温choking 憋气cold fits 阵冷convulsions 痉挛dizzy, vertigo 眩晕dull pain 隐痛fever 发热hacking cough 不断干咳hawking 咳痰hunger 缺氧inertia 无力itching 痒inflammation 充血loss of appetite 食欲不振obstruction 阻塞paralysis 麻痹running nose 流鼻涕sharp pain 剧痛shock 休克sore 一碰就痛stomach-ache 胃痛suffocation 堵闷twitching 发炎anemia 贫血cardiogram 心电图cerebral commotion 脑震荡cramps 抽筋vomit 呕吐stomach trouble 胃病eczema 湿疹dermatosis 皮肤病arthralgia 关节痛back achedislocation 腰疼fracture 骨折disintegration of bones 骨裂arthritis 关节炎alcoholism 酒精中毒food poisoning 食物中毒contraceptive 避孕药alergosis 过敏症doctor’s order 医嘱dose 用量infectious 传染性unire 小便nausea 恶心unconscious 不省人事artery 动脉asthma 哮喘bronchitis 支气管炎insomnia 失眠pink eye 红眼,火眼long-sightedness 远视short-sightedness 近视squint 斜视heart-stroke 中暑anti-epidemic clinic 防疫站denta hospital 牙科医院Hospital of Chinese medicine中医医院Infectious disease hospital 传染病院Institute of oncology 肿瘤研究院maternitas 产科医院special hospital 专科医院tuberculosis hospital 结核医院in-patient department 住院部isolation ward 隔离病房lying-in room 产房observation ward 观察病房Chinese academy of medical science中国医学科学院中国小吃英文表达中式早點Clay oven rolls 烧饼Fried bread stick 油条Fried leek dumplings 韭菜盒Boiled dumplings 水饺Steamed dumplings 蒸饺Steamed buns 馒头Steamed sandwich 割包Rice and vegetable roll 饭团Egg cakes 蛋饼preserved egg 皮蛋Salted duck egg 咸鸭蛋Soybean milk 豆浆饭类Rice porridge 稀饭Plain white rice 白饭Glutinous oil rice 油饭Glutinous rice 糯米饭Braised pork rice 卤肉饭Fried rice with egg 蛋炒饭Sweet potato congee 地瓜粥面类Wonton & noodles 馄饨面Sliced noodles 刀削面Spicy hot noodles 麻辣面Sesame paste noodles 麻酱面Duck with noodles 鴨肉面Eel noodles 鱔魚面Seafood noodles 乌龙面Oyster thin noodles 牡蛎细面Flat noodles 板条Rice noodles 米粉Fried rice noodles 炒米粉Green bean noodle 冬粉汤类Fish ball soup 鱼丸汤Meat ball soup 貢丸汤Egg & vegetable soup 蛋花汤Clams soup 蛤蜊汤Oyster soup 牡蛎汤Seaweed soup 紫菜汤Sweet & sour soup 酸辣汤Wonton soup 馄饨汤Pork intestine soup 猪肠汤Pork thick soup 肉羹汤鱿鱼汤Squid soupSquid thick soup 花枝羹甜点Vegetarian gelatin 爱玉Tomatoes on sticks 糖葫芦Longevity Peaches 长寿桃Glutinous rice sesame balls 芝麻球Hemp flowers 麻花Horse hooves 双胞胎冰类Mein mein ice 绵绵冰Oatmeal ice 麦角冰Sweet potato ice 地瓜冰Red bean with milk ice 紅豆牛奶冰Eight treasures ice 八宝冰Tofu pudding 豆花果汁Sugar cane juice 甘蔗汁Plum juice 酸梅汁Star fruit juice 杨桃汁Herb juice 青草茶点心Oyster omelet 牡蛎煎Stinky tofu (Smelly tofu) 臭豆腐Oily bean curd 油豆腐Spicy hot bean curd 麻辣豆腐Prawn cracker 虾片Shrimp balls 虾球Spring rolls 春卷Chicken rolls 蛋卷Salty rice pudding 碗糕Rice tube pudding 筒仔米糕Red bean cake 红豆糕Bean paste cake 绿豆糕Glutinous rice cakes 糯米糕Fried white radish patty 萝卜糕Taro cake 芋头糕Taiwanese Meatballs 肉圆Pyramid dumplings 水晶饺Rice-meat dumplings 肉丸Dried tofu 豆干其他Angelica duck 当归鸭Betel nut 槟榔Hot pot 火锅Pork , pickled mustard green noodles 榨菜肉丝面外交用或常用缩写H.E.(his excellency) 阁下H.M.(his majesty)陛下H.R.H.(his royal highness)殿下P.C.(pour condolence)吊唁P.F.(pour feliciter)谨贺P.P.C.(pour prender conge)辞行P.R.(pour remercier)谨谢Begum 贵夫人(印巴称呼)BO…波(对高级军官尊称)P.P.(pour presenter)谨介绍H.I.M.(his imperial majesty) 皇帝陛下R.S.V.P.(repondez s’il vous plait)候复ASAP(as soon as possible)尽快FYI(for your information)谨此通知IRC(internet relay chat )网上聊天R AND R(rest and relaxation)放松休息Burmese styles 缅甸称呼His Excellency Mr. Prime Minister and Mrs 总理阁下和夫人.His Excellency阁下(对总统,总理,外长,部长,大、公使和显要人物的尊称;对王族,贵族,军人或低于部长的官员一般不用)His or Her Highness 殿下(对亲王,王子,公主等到的称呼)His Royal Highness 亲王殿下(对太子和直系王族的尊称)Honorable 对英联邦系统常用于部长,大臣和议员的称呼Maung 貌(男人一般谦虚的自称)Respected and beloved (特别)敬爱的Respected and dear 敬爱的Samdech 亲王(柬埔寨称呼)Thakin 德钦(主人的意思)Their Majesties King XX and the Queen 对国王和王后的称呼Tu。
酒店英语词汇大全(二)

酒店英语词汇大全(二)一、服务质量1.1 好评度量词•Positive feedback rate:积极反馈率•Customer satisfaction rate:客户满意度•Net promoter score:净推荐值•Repeat guest rate:复购率•Returning visitor rate:回访率•Referral rate:介绍率1.2 增值服务•Turn-down service:晚间整理服务•Wake-up service:叫醒服务•Complimentary breakfast:免费早餐•Express check-in/out:快速办理入/退房手续•Business center:商务服务中心1.3 前台服务•Welcome drink:欢迎饮料•Room upgrade:升级房型•Late check-out:延迟退房•Early check-in:提早入住•Guest information directory:客房信息指南•Concierge service:礼宾服务二、客房设施2.1 客房类型•Single room:单人房•Double room:双人房•Twin room:双床房•Suite:套房•Connecting room:相邻房2.2 设施用品•Bedding:床品•Towel:毛巾•Bathrobe:浴衣•Slipper:拖鞋•Hanger:衣架•Umbrella:伞2.3 客房设施•Air conditioner:空调•Television:电视•Refrigerator:冰箱•Safe:保险箱•Wifi:无线网络•Private bathroom:独立卫浴三、餐饮服务3.1 餐饮场所•Café:咖啡厅•Buffet:自助餐厅•Restaurant:餐厅•Bar:酒吧•Lounge:休息厅3.2 菜肴饮品•Appetizer:开胃菜•Main course:主菜•Dessert:甜点•Cocktail:鸡尾酒•Beer:啤酒•Wine:葡萄酒3.3 用餐方式•Room service:送餐服务• A la carte:点菜•Set menu:套餐•Takeaway:外卖•Delivery:配送•Catering service:餐饮服务四、会议活动4.1 会议设施•Conference room:会议室•Audio/Visual equipment:音/视设备•Microphone:麦克风•Projector:投影仪•Whiteboard:白板•Podium:讲台4.2 会议服务•Event planning:活动策划•Catering:餐饮服务•Translation service:翻译服务•Registration desk:报名台•Business meeting:商务会议•Seminar:研讨会五、其他服务5.1 健身娱乐•Fitness center:健身中心•Swimming pool:游泳池•Spa:水疗服务•Massage:按摩服务•Golf course:高尔夫球场•Karaoke:卡拉OK5.2 交通服务•Airport shuttle:机场班车•Car rental:租车服务•Valet parking:代客泊车•Limousine service:豪华轿车服务•Bicycle rental:自行车租赁•Electric vehicle charging:电动车充电5.3 旅游咨询•Tourist information desk:旅游信息台•Ticket booking service:机票预订服务•Tour guide:旅游导游•Travel package:旅游套餐•Destination information:目的地信息•Local attraction:本地景点以上就是酒店英语词汇大全的第二部分内容,酒店服务领域还有很多的专业术语和常用词汇需要掌握。
酒店行业英文专业术语

酒店行业英文专业术语1. Accommodation - 住宿,提供的给予睡觉休息的场所。
2. Adjoining Room –相邻房间3.Advanced Deposit –订金,客人为了预定房间而提前支付给酒店一笔直按金。
4. Amenities - 设施5.Cancellation - 客人取消订房6. Banquet - 宴会7.Advance Payment - 预付金/押金,按照酒店财务规定和有关规定,前台服务员要求客人预先支付房费和不可预测费用的付费方式。
8. Bed and breakfast (B&B) - 早餐及住宿9. Bellboy - 行李员10. Booking - 预订11. Buffet - 自助餐12. Check-in - 办理入住手续13. Check-out - 办理退房手续14. Complimentary - 提供给某个客人的不需要收费的房间15. Concierge - 礼宾员16. Conference room - 会议室17. Customer service - 客户服务18. Deluxe - 高级豪华19. Double room - 双人间20. Doorman - 酒店门童21. Executive suite - 行政套房22. Front desk - 前台23. Full board - 全包24. Housekeeping - 客房服务25. Guest - 客人26. Gym - 健身房27. Hospitality - 款待28. Hostel - 青年旅社29. Hotelier - 酒店业者30. Housekeeper - 客房服务员31. In-room dining - 客房送餐32. Key card - 门卡33. Laundry - 洗衣房34. Linen - 床品35. Lobby - 大堂36. Mini-bar - 迷你酒吧37. Maid - 女仆38. Meeting room - 会议室39. No-show - 未到者40. Occupancy - 入住率41. Online booking - 网上预订42. Package - 套餐43. Porter - 行李搬运工44. Rate - 房价45. Receptionist - 前台接待员46. Reservation - 预订47. Restaurant - 餐厅48. Room service - 客房服务49. Suite - 套房50. Tip - 小费51. Valet parking - 代客泊车52. All-inclusive - 一切包括53. Arrivals - 到达/到店54. Average Room Rate - 平均房价55. Attractions - 景点56. Boutique hotel - 精品酒店57. Business center - 商务中心58. Concierge desk - 礼宾台59. Departures - 离开60. Destination - 目的地61. Front office - 前台办公室62. Full-service hotel - 全服务酒店63. Group booking - 团队预订64. Hospitality industry - 酒店业65. Housekeeping supervisor - 客房部主管66. Inn - 小旅馆67. Late check-out - 延迟退房68. Lounge - 休息室69. Loyalty program - 忠诚度计划70. Luxury hotel - 豪华酒店71. Meeting planner - 会议策划者72. Motel - 汽车旅馆73. Night audit - 夜审74. Occupancy rate - 入住率75. Online travel agency (OTA) - 网络旅行社76. Overbooking - 超售77. Pillow menu - 枕头菜单78. Reception - 接待处79. Resort - 度假村80. Revenue management - 收益管理81. Room rate - 房价82. Sales manager - 销售经理83. Self-catering - 自助式84. Single room - 单人间85. Spa - 水疗中心86. Staff - 员工87. Standard room - 标准间88. Staycation - 居家度假89. Turndown service - 晚间整理服务90. Upsell - 升级销售91. Vacation rental - 度假租赁92. Wi-Fi - 无线上网93. Butler - 男管家94. Conference center - 会议中心95. Reservation agent - 预订代理人96. Front-of-house - 前台部门97. Revenue per available room (RevPAR) - 每间可用客房收入98. Housekeeping cart - 打扫房间的推车99. Room occupancy - 房间占用率100. Reservations manager - 预订经理101. Concierge services - 门房服务102. Housekeeping department - 客房部门103. Room inventory - 房型库存104. Room service attendant - 客房服务员105. Guest satisfaction - 客人满意度106. Hospitality management - 酒店管理。
酒店词汇

酒店英语词汇Tourist guide 导游sauce cook 调味汁厨师restaurant manger 饭店经理rooms division manger 房务部经理second chef副厨师长second waiter副领班Trainee manger见习经理receptionist接待员bar operative酒吧服务员Hotel accountant 酒店会计chief accountant;financial controller酒店主管会计;财务总监Housekeeping manager客房部经理chamber maid客房女服务员Executive housekeeper;head housekeeper客房部主管doorman (门房)门童Headwaiter;captain领班floor attendant 楼层服务员travel agent 旅游中介Pantry man配餐员front desk manager 前台经理front supervisor前台领班Front office manager 前厅经理assistant front office manager前厅副理Cleaner清洁工food checker食品检验员vegetable cook蔬菜厨师Materials manager 物料经理western-style restaurant manager 西餐部经理Executive assistant manager 行政副经理assistant banquet manager 宴会部副经理Banquet manager宴会部经理night manager 夜班经理hotel greeter 迎宾员Reservation manager预订部经理Chinese-style restaurant manager中餐部经理Resident manager 驻店经理front clerk;reception clerk总台接待员酒店岗位客房预定room reservation 客满fully booked 房间种类types of rooms双人房double room 标准间standard room 双人床twin room高级房superior room 豪华房deluxe room 普通套房junior room高级套房senior suite 总统套房president suite 朝南房间a room facing south没有按预定抵店no show 确认信letter of confirmation 服务费service charge额外费用extra charge 全价full price 折扣价discounted price标准价rack price 优惠价special price 免费complimentary rate推迟postpone 空房vacancy /vacant room 取消cancel/cancellation更改change 预定book/reserve 自动门automatic door 背包shoulder bag一件行李a piece of baggage/luggage 纸箱cardboard box 手提箱briefcase汽车行李箱luggage trunk 送行李send up 填写fill out 名牌name tag夜床服务turn-down service 打扫房间make up 稍稍整理tidy up洗衣项目laundry items 加快服务express service 核对check 包间private room 菜单menu 套餐set menu 定满了fully booked 租rent 计划表schedule 推荐recommend酒店内设施Adapter连接器brief case公文包out of order坏了coupon奖券Food mall食品街ancient culture street古文化街fire sprinkler灭火喷淋Coat hanger大衣架pillow枕头heating control加热控制ice tongs 冰夹Chair椅子bedside table床头桌ceiling light顶灯luggage stand行李架Swimming bag游泳袋power socket电源插座note pad记事薄Shoe basket鞋篮ice bucket冰桶security latch安全门Dry cleaning docket干洗单breakfast menu 早餐菜单light switch灯开关Air condition vent空调排风口pillow case枕套coffee table咖啡桌Wall paper壁纸hair dryer吹风机standing lamp地灯valet stand衣服架switch开关desk chair(与桌子配套的)椅子Laundry docket洗衣单chest of drawers 带抽屉的柜厨sheer curtains纱窗帘Desk lamp台灯television cabinet电视柜single bed 单人床double bed双人床Wastebasket字纸篓tea trolley活动茶几night table床头柜first floor(英)二楼Folding screen屏风hanger挂钩plug插头wall plate壁上挂盘Chinese painting国画elevator,lift电梯drawer抽屉second floor三楼(英),二楼(美)Spring弹簧cushion靠垫,垫子socket插座,插口sitting room起居室V oltage电压floor楼层,地板carpentry木器(总称)tea table茶几Bedclothes床上用品quilt被子mattress床垫thermos热水瓶Transformer变压器酒店部门电脑部门E.D.P 市场营销部sale&marketing division 销售部sales department 公关部public relation department 预订部reservation department客务部room division 前厅部front office department 管家部housekeeping department 餐饮部food&beverage department 康乐部recreation and entertainment department工程部engineering department 保安部security department行政部rear-service department 商场部shopping arcadeForbidden city故宫high-speed wireless internet高速无线上网F&B餐饮Expatriates /expats外籍人士mansion/service-apartment酒店式公寓English tea英式下午茶GTS中国旅行社prepaid cell预付型手机Toiletries洗漱用品morning call唤醒服务。
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cancellation confirmation to change room to change date depost arrive early arrival depart check-in check out procedure voucher identification card passport fill registration form sign room card breafast coupon transfer
fire escape plan carpet rug
bathroom sliding door Shower curtains sprinkle-nozzle;(shower)nozzle;Spray;Shower head
bathtub ventilating/exhaust fan;ventilator bath foam essential/volatile oil soap Soap dish shampoo conditioner lotion towel rail;towel rack towel shower cap bath towel;body towel Sponge brush
拖鞋
鞋篮
卫生间 马桶 抽水马桶 水箱 垃圾桶 废纸篓 卫生袋 厕纸盒 卫生纸
空气清洁剂
洗脸盆 橡皮塞 水龙头 冷热自来水龙头 干手机 壁镜 吹风机 梳子 棉花棒
口杯 杯垫 牙刷 牙膏
弹簧床 床垫 床罩 床裙 床单 被子 被罩 褥子 枕头 枕套 床头柜 抽屉 床头灯 壁灯 落地灯 日光灯 吊灯 台灯 电视柜 电视机 电视机转盘 电视遥控器 空调 暖气 电扇 冰箱 保险箱 传真机 电话 电热水壶 热水瓶 冷水壶 茶杯
第一章 第三节
陪同口译 酒店住宿 1 酒店分类 度假酒店 公寓酒店 会议型酒店 商务酒店 主题酒店
机场酒店 汽车酒店
快捷酒店 招待所
一星级酒店 二星级酒店 三星级酒店 四星级酒店 五星级酒店 2 前台接待 前台 预定
房间 相邻房 特价房 半天用房 单人房 双人房 三人房 标准房 行政房 商务房 高级房 豪华房
s24
Check out time is before 2:00pm.
s25
I would like to check out.
s26
Here is your bill.
s27
Would you please sign here?
s28
please show me your credit card.
K-e-v-i-n D-e-e-p.Thank you!
3 酒店设施 房间设施
门前的擦鞋棕垫 门 门铃 猫眼 门把手 门闩 门锁 安全链 防盗链
逃生图 大地毯 小地毯
浴室 推拉门 浴帘 喷头
浴缸 换气扇 沐浴液 香精 香皂 皂碟 洗发水 护发素 润肤露 毛巾架 毛巾 浴帽 浴袍 海绵刷 丝瓜络 地巾 防滑垫
Could you keep your room key until you check out ?
How would you like to pay , sir , in cash or by credit card ? Hope you enjoy your stay here! 请您再重复一遍,好吗? 两种房间的价格有什么不同? 我想我还是要向阳的房间。 这个价格包括哪些服务项目呢? 请填下入住表。 这是您的房卡和早餐券。 如果你有任何需要,请随时联系我们。 我们星期天上午离开。
海景房
湖景房 江景房 山景房 市景房
情侣房 蜜月房
行政套房 商务套房 高级套房 豪华套房 总Байду номын сангаас套房
带阳台 阳面 阴面 无窗
取消预定 确认预定 换房间 更改日期 定金 到达 提前到达 离开 入住 退房 手续 证件 身份证 护照 填写 登记表 签名 房卡 早餐券 转接电话
市内电话
兑换
收银
收据
账单
现金
loofah
bath mat Rubber mat slipper Shoe basket
toilet;lavatory;washroom commode water closet Faucet waste/rubbish bin waste-paper basket Sanitary bag Toilet Paper Carton toilet roll/paper air fresher washbasin Plug faucet tap cold and hot water taps hand dryer wall mirror hair drier comb cotton swob
s29
please show me your room card and your receipt.
s30
Here is your charge please.
篇章巩固
T1
早上好!客房预订处,我能为您做什么吗?您想订哪种类型的房
间? 您想订哪几天的房间呢?您什么时间到呢?好的,请告诉我
您的名字。斯密斯先生,我确认一下您的预定。您要一个海景套
s19
What services come with that price?
s20
Could you fill in this form, please?
s21
Here is your room key and the breakfast coupon.
s22 s23
If you have any problems, please feel free to contact us .we'll be leaving on Sunday morning.
local/city call foreign exchange cashier recipt bill cash credit card charge
Welcome to **Hotel . What can I help you?
Do you have a reservation?/Have you made a reservation? What kind of room would you like to reserve ? I have made a reservation for a double room with your hotel. I’ll check the room availability. wait for a moment, please. Please have a seat for a while I’ll help you with the check-in procedure. What time will you be arriving? For which dates do you want to book the room ? May I see your passport? may i have your name,please. This is your room card and room key.
s11
请告诉我您的名字。
s12
这是您的房卡和房间钥匙。
s13
请您在住宿期间自己保管钥匙,直到结帐离开。
s14
先生,请问您是用现金付款还是用信用卡付账?
s15
希望您在这里过得愉快!
s16
Pardon?
s17
What's the price difference?
s18
I think I'll take the room with a front view.
卡拉OK 的士高
resort hotel aparthotel convention/meeting/conference/ hotel Commercial/business Hotel theme hotel
Airport Hotel MOTEL
Express Hotel hostel
one-star hotel two-star hotel three-star hotel four-star hotel five-star hotel
退房时间是下午 2 点以前。
我要退房。 这是您的账单。 请您在这里签个名好吗?
请出示您的信用卡.
请出示您的房卡和收据。 这是找您的零钱。
Good morning. This is Room reservation. May I help you? What kind of room would you like to reserve ?For which dates do you want to book the rooms ?What time will you be arriving?May I know your name? Ok,Mr Smith,i will confirm your reservation.You need a ocean-view suite from May 1 to 3,right?Anything else?Goodbye.
now.Ok,I'll take the one with a front view.By the
T2
way,does the price include breafast? Two days.We'll be
leaving on sunday morning.My name is Kevin Deep.That is
rectption/front desk reserve;book
room adjacent/adjioning room special room day use single room twin/double room triple room standard room executive room business room superior room deluxe room