WebExMeetingCenter用户指引-科天云帮助中心
WebEx网络会议软件简明操作教程
W e b E x网络会议软件简明操作教程(总10页)--本页仅作为文档封面，使用时请直接删除即可----内页可以根据需求调整合适字体及大小--WebEx多方会议信息共享系统简明操作指引目录一、准备工作 .......................................................................................................................................... 错误!未定义书签。
二、会议组织人如何主持会议................................................................................................................. 错误!未定义书签。
三、与会人员如何参加会议 .................................................................................................................... 错误!未定义书签。
四、如何进行桌面共享............................................................................................................................ 错误!未定义书签。
五、如何切换发言人 ............................................................................................................................... 错误!未定义书签。
Cisco Webex用户指南说明书
Cisco Webex User GuideTable of Contents1 Overview (3)2 Migration Process (4)3 The Webex Experience (5)3.1 New Features (5)3.2 Using Webex (6)3.2.1 Instant Messaging (6)3.2.2 Spaces (7)3.2.3 Teams (10)3.2.4 Presence Awareness (11)3.2.5 Contacts (16)3.3.6 Virtual Backgrounds (17)3.3.7 Bots (19)3.3 Phone Services (24)3.3.1 Phone Service Setup (30)3.3.3 Phone Calls (32)4 Common Issues and Resolutions (34)5 End User Business Continuity (38)1 OverviewAs part of our strategy to provide an integrated workplace environment for all employees, Information Technology is excited to announce the launch of Cisco Webex.Cisco Webex (formerly Webex Teams) is built on the long heritage of Cisco Jabber and incorporates a modern interface and enables easy collaboration amongst colleagues, groups and anyone on Webex. As a cloud based service, it is available from multiple devices including our Corporate desktop, smartphones and iPads as well as from any computer using a browser such as Google Chrome.Webex provides the ability to login to your City phone enabling you to make and receive calls using your standard City phone number regardless of where you are physically located. Webex maintains history of your chats and permits you to use powerful search features in recalling conversations or decisions. Finally, Webex fully integrates into the Cisco Webex Meetings platform enabling you to easily see upcoming meetings in your calendar view and permits you to easily join video and audio meetings from the Webex client.2 Migration ProcessThe instructions below illustrate how to launch and sign into Cisco Webex.To start Webex, double click the desktop icon named Webex.When presented with the first screen, enter your City issued email address.If you are using a City issued desktop or laptop and are connected to the City network, either within a City facility or through the GlobalProtect VPN service, you should beautomatically authenticated using the Single Sign On service.If you are using a device not connected to the City network, then you will be prompted through the “two-factor” validation /authentication process to confirm your sign in.3 The Cisco Webex Experience3.1 New FeaturesWebexCisco Webex offers many benefits to you which can be outline below:•Webex is available on multiple devices; corporate desktop, smartphone, iPad and any computer using Google Chrome.•Maintains history of your chats and permits you to use powerful search features in recalling conversations or decisions.•Allows you to share images and files not only with direct messaging but also in group chats called spaces and teams•Fully integrates into the Cisco Webex Meetings platform enabling you to easily see upcoming meetings in your calendar view and permits you to easily join video and audio meetings from the Webex client.•Presence awareness allows you to see the availability of your contacts•The contact list allows to you to organize and view the people you contact most•Webex allows you to create and use virtual backgrounds when attending Webex Meetings.3.2 Using Cisco Webex3.2.1 Instant MessagingClick the chat icon on the left pane. Alternatively click on the + icon to send a direct message. A direct message is where you will initiate a chat with someone else directly.Type in the name of the person you would like to contact3.2.2 SpacesA space can be easily defined where you invite multiple people to participate in that discussion group (space).To create a space, press the “+” icon and select Create a space.You will then need to give a name for the space, and then add your contacts you would like to join itYou can easily find all the information from within the Space. You can make the Space a favourite which will promote it higher in your list of contacts and spaces. The “People” option permits you to add and remove individuals from the Space. “Content” shows all content that has been shared with the Space, which includes documents, uploads and anything else relevent to the space. The “Schedule” option permits you to schedule a meeting with the members of the space. The “Meet” button will initiate an adhoc, in Space meeting with all members and the filter and search functions permit you to easily find content within the space.Creating a Meeting within a SpaceWith the new Webex update, you now have the ability to schedule a meeting for a specific space. The scheduler now shows you your daily calendar and allows you to easily pick a time space for the meeting3.2.4 TeamsTeams are group chats that can be created for certain groups or projects. They are predefined by a divisions, departments or areas. To create a team, click on the teams tab and click the Create ateam buttonProvide a name for your team, then add your contacts. Press Create3.2.5 Presence AwarenessYou can see people’s statuses and availability within the Webex app. When your contacts are using their computer, their availability displays as active in the app. If they are away from the computer, Webex will show when they were last active. This only applies to contacts within the organizationTurning off Presence AwarenessYou may choose to turn off your availability and online statuses. Note that if you choose to turn this option off you will be unable to see other people’s availability and statuses.To do this go to Settings > Privacy > Uncheck Show availability and statusesAt the prompt, confirm by pressing Don’t showSetting a custom statusOn top of the default statuses provided, you can also set a new custom status. Click your name or picture, then click Set a new status3.2.6 ContactsTo add contacts, press the + sign and then Add a contactType in the contact name and press AddYour contacts can now easily be viewed in the contacts tab3.3.7 Virtual BackgroundsWebex allows you to set a virtual background during video calls. To set a virtual background, go to SettingsSelect the Video Tab and click on the virtual background dropdown to make your selection, then press Save.3.3.8 BotsBots help users automate tasks and bring external content into the discussion. There a few different types of bots: notifiers, controllers and assistants. A bot can only access messages sent to it directly. You can access the Help Bot assistant in Webex which may be located at the bottom of your Webex chat list:Here are some things you can ask the botHere we asked how you can create a botTo add a bot, select the App Hub through Webexor visit https:///, log in using your city email at the top right and you will be presented with a page of available bots by Cisco Systems.Here we will add a Birthday Bot to assist with keeping track of birthdays.Now select if you would like to use the bot yourself or add it to a spaceOnce you make a selection, you will now receive a direct message from the bot where you can respond to itSome bots we think may be useful for you:3.3 Webex MeetingsWith the new Webex meetings update, Cisco has combined the Webex Meetings and the Webex Teams apps into the Webex app so you can have the ability the message, call, meet and share all in one convenience place. You will also notice that your Outlook calendar meetings will be synced within the Calendar section of the meetings page. Any Webex meetings invitations will also show up hereTo access the newly integrated Webex meetings section, find the icon below in your Cisco Webex:To Start a Personal Room meeting, simply click the Start a meeting button*Note this is also accessible within the “+” menu at the top of your WebexThe Meeting will now beginTo join a meeting, click the Join a meeting buttonYou will then be prompted to enter the Meeting number, video address, meeting link or someone’s name to join their personal room. Once entered, press Join. The meeting window will now display.3.3.3 Scheduling a MeetingYou also have the ability to schedule a meeting within the Webex app itself. This will create a Webex meeting and put it into your Outlook calendar.To schedule a meeting, press Schedule a meetingYou will then be presented with a window where you can enter the meeting title, adjust the date/time, and invite your attendeesOnce you press Schedule, Webex will input your meeting in the calendar view, as well as your Outlook Calendar.Webex calendar view:Outlook calendar:3.3.4 Meeting ControlsWebex has the full Webex Meetings experience when you schedule or attend a meeting from within Webex. For instance, icons for “Breakout sessions” and Reactions, Sharing and other options.The meeting window now has network/CPU performance indicators, letting you know what may be slowing your meeting room experience down3.4 Phone Services3.4.1 Phone Service SetupOnce you have signed in to Webex, if you see a warning message on the left bottom corner. It indicates your Webex phone service is not ready and is disconnected.Click on the Webex Options > Settings > Phone Service > Account Information > enter your City credentials > click Save.3.4.2 Phone Service SelectionYour Webex phone service is now registered. Now you can select the phone device to associate with your Webex session.•‘Use my computer’: If your account has been setup for ‘softphone’ functionality, you will be able to place/receives calls directly on your PC. This is the typical selection for users working from home (NOTE: A headset and microphone are recommended for this) •Cisco 88xx: Webex will control the desk phone associated with your account. This is the typical selection for users, who works at the office with access to their Cisco desk phone.The phone icon allows ‘4 digits extension’ dialing internally or calls to any external number (eg. 96041234567)You can also conduct a quick search by “name” to retrieve a list of users.Click the ‘audio call’ and select the number to call from the drop down menu > select a number > click to callYou can easily access your City voice mailbox and listen to voice messages.4 Common Issues and ResolutionsIssue: Phone service is disconnectedResolution: Webex Options > Settings > Phone Service > Account Information > enter your domain (Windows) credentials > click Save. You should then see the voicemail and phone services are connected.Issue: Your phone service account is already in use by Jabber or another device. Click to sign in to your phone servicesResolution: Press Yes to use the phone on WebexIssue:Controls on the headset do not allow you to answer or release a call.Resolution:This is a known issue with some makes/models of headsets. The Call Controls are available within the Webex application. When it is time to replace your existing headset ask an IT Service Desk or Delivery Specialist which models are recommended.Issue: Microphone– unable to answer calls/person cannot hear youResolution: Webex Options > Settings > Audio – ensure the correct device is set under the speaker and microphone settingsIssue: Webcam not being detectedResolution: Webex Options > Settings > Video – ensure the Webcam is detected and enabled. Ensure your webcam cover is not physically covering the camera.5 End User Business ContinuityBeing a product from Cisco, here are some links that can provide assistance with their collaboration products.If you are experiencing issues with certain features within Webex, it is possible there could be an issue on Cisco’s systems. You can check on the status in link below for the most up to date informationhttps:///service/status?lang=en_USThe below link is a great resource that outlines alternatives if you are trying to connect to a meeting with difference devices, a poor connection nor even no connection while trying to attend Webex meetingshttps:///business-continuity/business-continuity-low-bandwidth.html。
全时云会议用户使用指南(参会人) (1)
2011 年 6 月
创想空间商务通信服务有限公司
用户使用指南( 参会人)
声明
创想空间商务通信服务有限公司为客户提供全方位的技术支持，用户可与就近的办事处联 系，也可直接与公司总部联系。
创想空间商务通信服务有限公司
北京 · 上海 · 深圳 · 香港 网址： 客服热线： 400-810-8600 客服传真：(86-10) 59933777 客服邮箱：cs@
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北京创想空间商务通信服务有限公司
客服热线: 400-810-8600
Email: cs@
用户使用指南( 参会人)
目录
1. 加入会议 ............................................................................................................................. 6 1.1 查看会议密码 .............................................................................................................. 6 1.2 通过客户端入会 .......................................................................................................... 6 1.3 通过邮件受邀入会 ...................................................................................................... 7 1.4 通过外呼受邀入会 ...................................................................................................... 8 1.5 通过复制链接受邀入会 ............................................................................................... 8 2. 设置会议 ............................................................................................................................. 9 2.1 设置会议 ..................................................................................................................... 9 2.1.1 选择“聊天信息存储位置” ........................................................................... 10 2.1.2 选择“下载内容存储位置” ........................................................................... 10 2.1.3 选择“入会音频提示” .................................................................................. 10 2.1.4 设置共享窗口位置 .......................................................................................... 10 2.2 设置音视频 ............................................................................................................... 11 2.2.1 设定语音 ......................................................................................................... 11 2.2.2 设定视频 ......................................................................................................... 12 3. 与会者列表 ........................................................................................................................ 13 3.1 与会者名单显示方式 ................................................................................................ 13 3.2 电话号码显示方式 .................................................................................................... 13 3.3 与会者人数显示 ........................................................................................................ 13 3.4 右键菜单功能 ............................................................................................................ 14 4. 语音控制 ........................................................................................................................... 15 4.1 语音接入 ................................................................................................................... 15 4.2 会中语音切换 ............................................................................................................ 15 4.2.1 使用电脑语音 ................................................................................................. 16 4.2.2 使用电话 ......................................................................................................... 16 4.3 设置电话绑定 ............................................................................................................ 17 4.3.1 电话绑定 .................................................................................................. 17 4.3.2 自我外呼绑定 ................................................................................................. 17 4.3.3 解除绑定 ........................................................................................................ 18 4.4 自我静音 ................................................................................................................... 18 5. 屏幕共享 ........................................................................................................................... 19 5.1 观看屏幕共享 ............................................................................................................ 19
webex_视频会议使用手册
1
WebEx Confidential
培训提纲
第一部分: 会议发起人的操作 第二部分: 与会者的操作 第三部分: 注意事项
2
主持人如何安排一个会议？
1.输入URL：国内站点 国际站点
3.点击安排会议进行新会议设置 2.点击此处可更换语言时区
2.点击浏览会议，不公开会议点击不 公开会议，输入会议好登录
3.点击开始，输入昵名、邮箱 地址、会议密码进入会议
20
与会者加入WebEx时同样需要安装插件
1.黄色提加入WebEx时同样需要安装插件
2.选择安装
22
与会者加入WebEx时同样需要安装插件
发起投票
发言人启动一个投票
与会者看到的投票界面
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投票结果显示
发言人收到的投票结果
投票结果被共享给所有与会者
勾选要发布的投票结果， 应用后发布
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更改原来设置的会议
1 点击 My Webex
2 单击【主题】修改原先安排 的会议
3 点击 编辑 可修改
点击开始，主持 人可以开始会议
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注意事项
1.最多支持两个会议室同时开会。 2.每个会议室最大参会人数为25方（可以理解为25台计算机） 3.会议安排由总裁办统一安排。 4.大部分客户端从国外加入的会议，建议使用国际站点
2.通过邮件邀请与会者， 以英文逗号隔开； 也可以使用通讯录
3 点击安排会议
6
加入WebEx时需要安装插件
Step1: 黄色提醒框， 选择安装ActiveX控件
7
加入WebEx时需要安装插件
Step2：选择安装
8
加入WebEx时需要安装插件
WebEx使用说明书 新3.0
1.申请注册WebEx账号2.下载安装WebEx程序3.添加应用WebEx插件4.登录测试WebEx账号5.录制播放WebEx视频6.应用文件WebEx共享7.课堂使用WebEx投票8.PPT转化为.UCF格式9.外教课下载.UCF文件并共享申请注册WebEx账号1账号申请步骤如下第一步：在浏览器地址栏中输入https://，进入金沃斯WebEx网站，点击左侧“申请主持人账户”正确填写表格中的相应信息。
填写正确后点击“立即注册”。
账号申请步骤如下第二步：核对相关信息，注：一定要记住自己的用户名。
核对无误后点击确定。
账号申请步骤如下第三步：登录刚才注册的邮箱，邮件中会有除了用户的密码链接。
复制密码链接至浏览器地址栏并按回车。
邮件中内容如下图所示账号申请步骤如下第四步：复制到浏览器回车后，会提示更改密码，输入新密码。
注：大小写数字相结合的密码（千万别忘了哦！）输入完点击确定。
到此申请账户已经完成。
账号申请步骤如下第五步：更改个人的信息以及上传头像。
账号申请步骤如下第五步：更改个人的信息以及上传头像。
下载安装WebEx程序2第一步：点击左侧的“支持”，然后点击“下载”，右侧选择第二个绿色“下载按钮”左下角为已下载好的安装程序。
第一步：点击浏览器的右下角已下载好的文件，右键“打开”会弹出如左图所示文件，第一步：点击“运行”第二步：点击“下一步”第三步：选择我接受“下一步”第四步：点击“下一步”第五步：点击“安装”第六步点击“完成”。
到此WebEx程序安装完成。
添加应用WebEx插件31.添加谷歌浏览器2.添加360浏览器插件第一步：点击左侧的“自定义链接”，然后点击“谷歌浏览器专用插件”，会跳转到新打开的网页页面。
第二步：点击“下载”，左侧为下载好文件，鼠标右键点击“在文件夹中显示”。
第三步：点击最右上角“自定义及控制”，然后鼠标移动到“更多工具”，点击“扩展程序”浏览器会自动弹出“扩展程序”界面如下所图示。
Cisco Webex Meetings说明书
Cisco Webex MeetingsOfficial Cisco Resources:https:///en-us/https:///article/en-us/ghmde9https:///tutorial/section/Cisco%20Webex%20Teams https:///faqs.html#faqs-teamsSummaryProvided below are instructions for joining, configuring, and utilizing Cisco Webex Meetings. Cisco Webex Meetings is available for Windows, Mac, iPhone, iPad, and Android. Prerequisites•Google Chrome, Mozilla Firefox, or Webex Teams applicationNotes•There may be a slight delay in Meeting synchronizing between calendars.Install Webex Meetings PC ApplicationThese steps will guide you through the process of downloading and installing Webex Teams on your computer. Webex Meetings will also run through Google Chrome and Mozilla Firefox without a download but with limited functionality.1.Visit https:///downloads.html2.Click on the Download button found under the Cisco Webex Meetings section.3.Double-click on the webexapp.msi file that was downloaded.a.Alternatively, simply click the downloadonce it is completed in Google Chrome.4.The Webex Teams setup wizard will launch. Follow the instructions to set up. You may have apop-up asking if this application can make changes to your computer. Select “Yes”5.Once installed, the app will launch automatically. You will need to login using your@ email (@ for students)6.To launch it again, double-click the Cisco Webex Meetingsicon on your desktop or in your Start menu under “C”7.You should then be able to sign in.MeetingsCisco Webex Meetings will manage your meetings made throughWebex Teams, Webex Meetings, and Outlook. We can see here thatWebex Meetings lists all my Meetings, those that are Webex Meetingsthat you are hosting will have a “Start”, Meetings that others haveinvited you to through Webex willMeetings will have pop-up reminders in thebottom right.You can select to schedule a meeting through Outlook.You can select to start an already scheduled meeting in thecalendar that was set up using Webex. This will then take you to a site that will prompt you to open the meeting.Video Meetings OverviewMute Mic| Mute Video | Share Screen | Record | Hide/Shown Meeting Members | Chat | More | EndUnder the More option you can lock the meeting, send invites,copy the link to send to individuals directly, and modify audio,camera, and device settings.There is also an option for Notes where you can then keepnotes on the meeting, which can be saved out as a txt file at anytime.PollsThere is also a Polling where Polls can be created for the meeting and individual responses.1.Under Question, choose which type of question you would like toask, then click “New”. Then type the question in on the box thatappears. If you would like to change the type of question, click onthe question, change the type in the drop down, and click“Change Type”.2.Then click “Add” under the Answers tab to start adding answeroptions to the selected Question.3.You can then check “Record individual responses if you would liketo do so, and “Options” to adjust timing options.4.“Open Poll will begin the poll.5.You can then choose toShare with attendees bychecking both PollResults and/or IndividualResults, and clicking“Apply”. This will openup a shared screen withthe poll results.Launch directly into a meetingYou can instantly create a video meeting.1.You can begin a meeting without scheduling with the button.2.You will see your webcam (if applicable) as well as a “Start Meeting” button. You can click boththe video and microphone buttons to turn your video or microphone on/off.3.Click the “Use computer for audio” dropdown menuallows you to use your phone for audio (instead of yourPC’s speakers and mic) as well as search for nearby Ciscovideo teleconferencing devices.4.The “More Settings/Headphone/Microphone” button lesyou chose your Microphone, Headset, and Speakers. Youcan also cast to devices using the “Use video system”.5.Once you click “Start Meeting” button, you will be joined into the call.Record a video meetingYou can record you video meetings to share or revisit the meeting later.1.Once in a video meeting, click the Recording icon.2.You will then be able to choosewhere you would like the recording to besaved.3. A recording symbol will appear on allparticipant’s screens.Share ScreenDuring a video meeting, you might find it useful to share your screen. Webex Meetings allows you to share everything on your screen, or just a single application, such as an email or document that you’re working on.This article from Cisco explains screen sharing in full detail on multiple platforms:https:///article/en-us/i62jfl1.While in a meeting, click the Share screen icon.2.Select from any screen (if multiple) or any application. Scroll to see all open applications.3.An green box will appear around your entire screen or around the application you chose toshare. A small orange toolbar appears at the top of your screen detailing what you are sharing, when you hover over the bar more tools will appear: a button to stop sharing, pause, shareanother screen, assign (which allows other to present or control on your screen), a mutemicrophone button, video sharing button, record, list of participants, the chat, an annotating tool, and other (Notes, Polls, Audio Settings, etc.) useful options under More.。
会议系统操作手册
会议系统操作手册第一章：简介1.1 介绍会议系统是一种用于组织和管理会议活动的软件工具。
它提供了各种功能，包括会议预定、日程安排、与会者管理等。
本手册将介绍如何使用会议系统，以便顺利地进行会议。
1.2 系统要求在使用会议系统之前，您需要确保以下条件满足：- 计算机：支持运行会议系统的计算机设备。
- 网络连接：确保计算机可以连接到互联网，以便使用会议系统的在线功能。
- 浏览器：推荐使用最新版本的谷歌Chrome或Mozilla Firefox。
第二章：登录和注册2.1 注册新账户如果您是第一次使用会议系统，您需要注册一个新账户。
请按照以下步骤完成注册过程：1. 打开浏览器，并访问会议系统的网站。
2. 点击“注册”按钮，在注册页面填写必要的信息，包括用户名、密码和联系信息。
3. 点击“提交”按钮完成注册。
2.2 登录账户如果您已经拥有会议系统的账户，您可以使用以下步骤登录：1. 打开浏览器，并访问会议系统的网站。
2. 在登录页面输入您的用户名和密码。
3. 点击“登录”按钮完成登录。
第三章：会议预定3.1 创建新会议会议系统允许您轻松创建一场新会议。
按照以下步骤创建新会议：1. 登录会议系统。
2. 在会议系统主页上找到“创建新会议”按钮，并点击它。
3. 在弹出的对话框中填写有关会议的信息，包括会议名称、日期、时间、地点等。
4. 确认所填写的信息无误后，点击“提交”按钮。
3.2 编辑会议信息在会议预定后，您可以根据需要编辑会议的信息。
按照以下步骤进行编辑：1. 登录会议系统。
2. 找到您预定的会议，并点击进入会议详情页面。
3. 在会议详情页面上找到“编辑会议信息”按钮，并点击它。
4. 修改会议的相关信息，并点击“保存”按钮。
第四章：日程安排4.1 添加日程在会议系统中，您可以为每场会议添加日程安排，以便组织会议的进程。
按照以下步骤添加日程：1. 登录会议系统。
2. 找到您需要添加日程的会议，并点击进入会议详情页面。
WebEx Meeting Center 入门
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WebEx Meeting Center 入门
会议类型
已安排的 （使用 高级安排方式）
描述
除了您使用快速安排方式设置的选项以外，高级安排方式还 允许您： 指定会议的重复模式 替授予您安排权的其他用户安排并开始会议 要求与会者注册会议，以帮助您收集与会者的信息，从 而增强会议的安全性 选择您希望与会者拥有的缺省会议权限 选择您希望打开或关闭的会议选项，如聊天、笔记、视 频等 允许与会者在安排的会议开始时间之前 （即在您开始会 议之前）加入会议 选择要在参加者加入会议后自动共享的演示或文档
管理会议
分配和删除权限，将与会者的麦克 风静音以及使用其它工具控制您的 会议 ...................... 37 重点： 发送副本 ............... 35 分配权限 ............... 37 在会议期间邀请与会者 ... 39 使麦克风静音和为其取消静音 38 删除参加者 ............. 40 结束会议 ............... 40 可以使用的工具： 参加者面板上的图标 面板 ................... 29
获取用户帐户
获取用户帐户后，您可以使用您的会议服务主持会议。无需获取用户 帐户即可出席会议。 您可以使用以下两种方法之一获取用户帐户： Meeting Center 网站的站点管理员可以为您创建一个用户帐户。 如果站点管理员启用了申请功能，您也可以随时通过 Meeting Center 网站申请帐户。
会议的类型 ................................................. 5 使用快速安排方式 ........................................... 6 使用高级安排方式 ........................................... 8 设置并开始 “仅音频”型会议................................. 8 安装便捷式会议 ............................................. 9 开始便捷式会议 ............................................. 9
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WebEx Meeting Center 用户指南（WBS31）
首次发布日期: 2016 年 04 月 05 日 上次修改日期: 2016 年 04 月 05 日
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