商务礼仪在商务活动中的作用(毕业论文)

摘要

在当今市场经济条件下，商务往来变得越来越频繁，商务礼仪在企业的商务活动和对外交流中显得尤为重要。同时，良好商务礼节能营造良好的商务交往氛围，为企业的合作奠定良好的基础。本文主要侧重于研究在商业谈判中，懂得必要的礼节与礼仪，是谈判人员必须具备的基本素质。

首先，本文将简要概述懂得各国商务礼仪判的重要性以及对达成交易磋商具有重大影响。

其次，本文将详细讲述商务礼仪的基础容，在商务活动中商务礼仪的作用以及在商务活动中如何正确运用商务礼仪。

最后，本文将做一总结，再次强调商务礼仪对商务活动的重要性。

The Role of Business Etiquette in

Business Activities

Abstract

In today's market economy, commerce becomes more and more frequent, business etiquette in the corporate business activities and foreign exchange is particularly important.Meanwhile, good business etiquette can create a good atmosphere for business contacts; cooperation of enterprises laid a good foundation.I will mainly describe: In business negotiations, understand the necessary courtesy and etiquette, the negotiations must have the basic quality.

At first, I will introduce the importance of business etiquette and the impact of business negotiations.

The second, I will describe some basic business etiquettes, ceremonial roles in business activities and how to use business etiquettes correctly in business activities.

At last, I will summarize and emphasize the importance of

activities.

Key words: Business etiquette, Business activities, business negotiation

Abstract in Chinese…………………...…………………………………I Abstract in

English ……………………………………………………II

1

Introduction (1)

2 Business Etiquette (1)

2.1 The introduction of some basic business Etiquettes (3)

2.1.1 Table manners (3)

2.1.2 Instrument etiquette (4)

2.1.3 Conversation etiquette (5)

2.2 The characteristics of business

etiquette (6)

2.2.1 Normative........................... .. (6)

2.2.2 Restrictive (6)

2.2.3 Cultural (7)

2.3 The function of business etiquette (7)

3 Ceremonial Roles in Business Activities (8)

3.1 Business etiquette can regulate individual business

behavior……………………………………………………

…9

3.2 Business etiquette helps to improve the personal

qualities of

commerce………...………………………...………………

(12)

3.3 Business etiquette can pass valid value information (14)

4 Business Etiquette and Business Activities.................... (15)

4.1 Interaction with people skill (16)

4.2 Business etiquette and business activities

intrinsically

linked………………………………………………………

18

5 Conclusion (19)

Bibliography (21)

The Role of Business Etiquette in Business Activities

1 Introduction

With the modern social and economic development, business activities become globalized society activities during the operation of enterprises an important part, but also the whole social body movement foundation. The business negotiation is to make transactions between enterprises is the premise that all peoples in the economic interaction are an activity. Negotiations between people at least need to communicate, and communication needs based on equality and mutual respect basis. Etiquette is the distance negotiators narrow bridge and link the two sides, but also the right negotiating skills of expression. Negotiators etiquette, to a certain extent, reflects a country, a region, a corporate level of civilization and culture, social qualities and personal accomplishment, thus affecting the whole atmosphere of the negotiations and processes. However, different geographic regions of the world, economic and cultural development and customs are different; people have a business negotiation between the processes of adapting to each other.