酒店预定部日常用语(中英对照)
预定部日常用语1.May I have the room type, please? /What kind of room would you like to reserve?请问需要预订哪一类型的房间?2.What kind of room do you have?请问贵酒店有什么房间类型?3.We have standard, superior, deluxe, executive rooms. There is also one presidential suite as well. Furthermore, we have a floor of non-smoking rooms,and we also have some connecting rooms.我们酒店有标准房,高级房,豪华房,行政房。
除此之外还有总统套房。
而且我们酒店还设有不吸烟楼层及连通房。
4.How about your hotel’s location?请问贵酒店位于哪里?5.Well, our hotel located in houjie town, Dongguan City. The Crown Prince hotelis only 30 minutes from Dongguan, 45 minutes from Shenzhen airport and 15 minutes to Chang Ping railway station, by car.我们酒店位于东莞市厚街镇。
本酒店离东莞30分钟车程,到深圳机场45分钟,到常平火车站只需15钟车程。
6.What’s the level of your hotel?请问贵酒店是几星级的?7.Our hotel is a five-star hotel.本酒店是五星级的酒店。
8.How about your hotel’s facilities?请问贵酒店有什么设施?9.We have four kinds of restaurant, lobby bar, conference room, health center, swimming pool, shop prince and KTV equipment。
.本酒店有四种类型餐馆,大堂吧,会议室,健身会所,游泳池,商场及KTV设施。
10.Which dates would you like to book? When will you check in and check out?请问您需要订哪一天?什么时候入住及退房?11.How long will you stay in our hotel?请问您打算逗留多长时间?12.Does your hotel have pick-up service?请问贵酒店有接车服务吗?13.Yes, please contact the concierge for details .有的,详细内容请联系礼宾台。
14.Can I get har bour view in your hotel?我可以看到海景吗?15.I am sorry, you can’t. But you can have a nice view of a large pool surrounded by beautiful landscaping.很抱歉,不可以。
但您可以看到周围美丽的泳池景。
16.What is your hotel’s website and email address?请问贵酒店的网址及邮址?17.Our hotel’s website is xxxx and our email address is xxxx. To reserve a room or give feedback to us.我们酒店的网址是xxx而我们的邮址是xxx预订房间或有任何建议可与我们联系。
18.Your reservation is temporary and it will be cancelled if you don’t arrive before 6p.m.on that day.您的预订是暂时的,如果那天下午6点前不到,我们将会取消您的预订。
19.I am sorry, no elit room is available./ All rooms are unavailable.很抱歉,提供不了雅致客房。
/所有房间都订满了。
20.Does your company have contract with our hotel?请问贵公司与我们酒店有协议吗?21.Can I reconfirm the reservation? A superior room, for Mr. Smith on the 20th Oct. My name is XX,if you have any questions please feel free to contact us. Thank you for calling. Bye-bye!我可以再确认您的预订吗?史密夫先生,10月台20日预订壹间高级房。
我的名字XX如有任何疑问请与我们联系。
谢谢您的来电。
再见!22.Please hold on for a moment, Mr Smith.史密夫先生,麻烦请您稍等。
23.May I have your name, please?请问您贵姓?24.I am sorry I beg your pardon.不好意思,麻烦请重复一遍。
25.Would you please speak more slowly?不好意思,麻烦请说慢一点?26.I am sorry, I didn’t catch what you mean’t.不好意思,我不大懂您的意思。
27.I would like to talk to someone in charge.我想找您们的负责人。
28.He has not come back yet.他还没回来。
29.She is in a conference now.她正在开会。
30.Would you like to call back later?麻烦请您稍后再拨。
31.Thank you for waiting.让您久等了。
32.I’m not sure, sorry.不好意思,我不能确定。
33.Are you following me, Sir?请问听懂我说吗,先生?34.Could you explain that a bit more?请您解释多一点好吗35.Could you put that more simply?请您具体一点好吗?36.Could you hold the line, please? I’ll check our room availabilities for those days.麻烦请您稍等,我们查询那段时间的房态。
37.What time do you expect to arrive , Sir?请问大概什么时候到酒店,先生?38.May I request a late check in?我想要求晚些到店入住,可以吗?39.Certainly, we’ll hold the room until you arrive.当然可以,我们将为您保留房间直到您的到来。
40.I’d like to confirm your reservation.我想确认您的预订。
41.Could you hold on for a moment please? I’ll check our reservation record. 麻烦请您稍等,让我查询我们的预订纪录。
42.Does it include breakfast?包括早餐吗?43.The tax and breakfast are also included.税及早餐也包括在内。
44.We have a special family package plan我们现在开始新推出一个优惠套餐。
45.We’ll have to charge you RMB100 extra for an additional bed.如需加床,我们将会收取人民币100元。
46.What time will the guest be arriving?客人大概什么到达酒店?47.Your room is confirmed for that day.那天您的房间已确定。
48.I’d like to extend it for two more nights until the 9th.我想延住多两天,直到9号。
49.We’ll extend your reservation for you.我们将会延住您的预订。
50.I’ll arrive one day early. Is that OK?我那天早点到,可以吗?51.We have changed our schedule, please amend our booking till next week. 我们的行程有变动,请更改我们的预订到下星期。
52.I’d like to cancel a reservation.我想取消一个预订。
53.I’m afraid we have no record of a reservation under this name.不好意思,恐怕我们没有这个名字记录的预订。
54.Which travel agent did you go through to make this reservation.请问您是通过哪间旅行社来做这个预订的?55.Is this a new reservation or a confirmation call?请问这个电话是新的预订,还是确认预订?56.We’ll send a confirmation to you soon.我们稍后传确认书给您。
57.Should you have any questions, please do not hesitate to contact us.如有任何疑问请随时与我们联系。
58.Please feel free to contact us if we can be of further assistance.如需进一步了解,请随时与我们联系。
59.Just a minute, please I’ll check our booking situation.麻烦请您稍等,我需要查询我们的房态。
60.Sorry ,there is no record in our list.很抱歉,我们的名单上没有此记录。
酒店常用英语
酒店常用英语酒店常用英语1. 预订酒店房间- 我想预订一间单人间。
I would like to book a single room.- 我想预订一个双人间。
I would like to book a double room.- 我想预订一个带海景的套房。
I would like to book a suite with a sea view.- 请问你们有空房吗?Do you have any vacancies?- 我想预订五晚。
I would like to book for five nights.- 我想预订从八月一号到八月五号的房间。
I would like to book a room from the first of August to the fifth of August.- 请问有没有免费的早餐服务?Is breakfast included?- 我可以使用信用卡支付吗?Can I pay by credit card?- 我能提前入住吗?Can I check in early?- 房间有免费的Wi-Fi吗?Is there free Wi-Fi in the rooms?2. 登记入住- 我做了一个预订。
我的名字是John Smith。
I have a reservation. My name is John Smith.- 我需要填写入住登记表吗?Do I need to fill out a registration form?- 我需要提供护照吗?Do I need to provide my passport?- 我需要支付押金吗?Do I need to pay a deposit?- 我们需要您的信用卡信息作为保证。
We will need your credit card information as a guarantee.- 房间号是多少?What is the room number?- 我们会帮您搬运行李。
酒店服务专业术语
查看文章酒店服务专业术语(中英文对照)2010年03月26日星期五 17:36酒店服务专业术语(中英文对照)(1) Accommodation (住宿):提供的给予睡觉休息的场所。
(2) Adjoining Room (邻近房):指两间房间近连在一起。
(3) Advanced Deposit (订金):客人为了确保能有房间而提前支付给酒店一笔直按金。
(4) Advance Payment(预付金/押金):按照酒店财务规定和有关规定,前台服务员要求客人预先支付房费和不可预测费用的付费方式,如现金担保、信用卡预授权。
(5) Amenity(致意品):指酒店免费向住店客人提供的一些礼品,如水果、鲜花或饮品等。
(6) Arrival(到店):指客人入住酒店的抵店,如: Arrvial Date。
(7) Average Daily Room Rate(平均房价):指所有住房的平均价格,它是前台的一个常用术语。
即ADR.。
(8) Block (预告锁房):指为了把某间房能够保留下来,而提前把此房间在某日锁起来,使其在该时间段显示被占用,有利于控制房间的预售。
(9) Cancellation (取消):指客人取消订房。
(10)Check-In:指客人登记入住酒店,包括机场登机手续也是同样的叫法。
(11)Check-Out:指客人结账离开酒店。
(12)Complimentary(免费):指由总经理批准提供给某个客人的不需要收费的房间,即COMP。
(13)Confirmation (确认):指酒店发给订房客人的一种十分详细的订房书而协议,承认客人在将来的某一天有权居住在本酒店。
另,机票中的往返票,连程票,在中转途中要求做位置的Confirmation,否则航空公司有权取消该位置而转售他人。
(14)Connecting (连通房):指两间房中间有一扇门连通起来的房间。
(15)Corporate Rate (公司合同价):指与酒店有协议而提供给公司的客人的房间价格,这类价格通常为特别价,且保密。
预定部酒店英语日常用语教学文案
酒店英语日常用语:预定部日常英语口语1.May I have the room type, please? /What kind of room would you like to reserve?请问需要预订哪一类型的房间?2.What kind of room do you have?请问贵酒店有什么房间类型?3.We have standard, superior, deluxe, executive rooms. There is also one presidential suite as well. Furthermore, we have a floor of non-smoking rooms, and we also have some connecting rooms.我们酒店有标准房,高级房,豪华房,行政房。
除此之外还有总统套房。
而且我们酒店还设有不吸烟楼层及连通房。
4.How about your hotel’s location?请问贵酒店位于哪里?5.Well, our hotel located in houjie town, Dongguan City. The Crown Prince hotel is only 30 minutes from Dongguan, 45 minutes from Shenzhen airport and 15 minutes to Chang Ping railway station, by car.我们酒店位于东莞市厚街镇。
本酒店离东莞30分钟车程,到深圳机场45分钟,到常平火车站只需15钟车程。
6.What’s the level of your hotel?请问贵酒店是几星级的?7.Our hotel is a five-star hotel.本酒店是五星级的酒店。
8.How about your hotel’s facilities?请问贵酒店有什么设施?9.We have four kinds of restaurant, lobby bar, conference room, health center, swimming pool, shop prince and KTV equipment。
预定酒店英语日常用语
第二章日常用语(句子):基本信息23.May I have your name, please?请问您贵姓?10.Which dates would you like to book? When will you check in and check out?请问您需要订哪一天?什么时候入住及退房?59.What time do you expect to arrive, Sir?请问大概什么时候到酒店,先生?46.What time will the guest be arriving?客人大概什么到达酒店?11.How long will you stay in our hotel?请问您打算逗留多长时间?36.Could you hold the line, please? I’ll check our room availabilities for those days.麻烦请您稍等,我们查询那段时间的房态。
37.Just a minute, please I’ll check our booking situation.麻烦请您稍等,我需要查询我们的房态。
73.Just a moment, please. I’ll check the availability for you.麻烦请您稍等,我查询能否可以提供给您。
41.Could you hold on for a moment please? I’ll check our reservation record.麻烦请您稍等,让我查询我们的预订纪录。
72.How many people are there in your party?与您同行有多少人?50.I’ll arrive one day early. Is that OK?我那天早点到,可以吗?56.We’ll send a confirmation to you soon.我们稍后传确认书给您。
酒店预定部日常用语(中英对照)
预定部日常用语1.May I have the room type, please?/What kind of room would you like to reserve?请问需要预订哪一类型的房间?2.What kind of room do you have? 请问贵酒店有什么房间类型?3.We have standard, superior, deluxe, executive rooms. There is also one presidential suite as well. Furthermore, we have a floor of non-smoking rooms, and we also have some connecting rooms.我们酒店有标准房,高级房,豪华房,行政房。
除此之外还有总统套房。
而且我们酒店还设有不吸烟楼层及连通房。
4.How about your hotel's location? 请问贵酒店位于哪里?5.Well, our hotel located in houjie town, Dongguan City. The Crown Prince hotel is only 30 minutes from Dongguan, 45 minutes from Shenzhen airport and 15 minutes to Chang Ping railway station, by car.我们酒店位于东莞市厚街镇。
本酒店离东莞30分钟车程,到深圳机场45 分钟,到常平火车站只需15 钟车程。
6.What's the level of your hotel? 请问贵酒店是几星级的?7.Our hotel is a five-star hotel. 本酒店是五星级的酒店。
8.How about your hotel's facilities? 请问贵酒店有什么设施?9.We have four kinds of restaurant, lobby bar, conference room, health center, SWimming pool, ShOP PrinCe and KTV equipmen t .本酒店有四种类型餐馆,大堂吧,会议室,健身会所,游泳池,商场及KTV 设施。
酒店预订常用英语句型及对话
酒店预订常用英语句型及对话导语:一般的酒店都是要提前预定的,下面是YJBYS店铺收集整理的酒店预订常用英语句型及对话,欢迎参考。
常用句型1. 查看是否可以接受预订1) Just a moment, please. I ll check the availability for you. 请稍等,我来为您检查是否有空位。
2) Let me check if we have any vacancy. 我来检查一下是否有空位。
3) I m afraid we re fully booked for that time. 恐怕那个时间的餐位已经订满了。
4) Would you like to make a reservation at another time? 您是否换个时间呢?5) Is it possible for you to change the time? 您是否换个时间呢?6) I m afraid we re fully booked for that time. 恐怕那个时间的'餐位已经订满了。
7) It s the busy season/hot season/peak season, you know. 您知道,那是高峰期。
8) We hope we ll have another opportunity to serve you. 我们期待下次能为您效劳。
2. 个人预订1) What time would that be? 是定在什么时候呢?2) For how many people? 有多少人呢?3) At what time can we expect you? 您几点光临呢?4) Would you like a table in the hall or in a private room? 您是喜欢大厅的餐台,还是包间呢?5) May I have your name and telephone number, please? 能告诉我你的姓名和电话号码吗?6) We can only keep your table/room till... 我们只能保留您的餐位/包间到......7) A deposit of US$20 is required to secure your booking. 为了确保您的预订,您需要交20美元的押金。
酒店日常英语口语
酒店日常英语口语以下是一些酒店日常英语口语:1. Checking in (办理入住手续)- Guest: Hi, I'd like to check in please.- Front desk agent: Sure, may I have your name and reservation confirmation number?- Guest: My name is John Smith and my confirmation number is ABC123.2. Making a reservation (预订)- Guest: I'd like to make a reservation for a double room for two nights.- Front desk agent: Certainly, when would you like to check in? - Guest: I will be arriving on the 15th of July.3. Asking for assistance (寻求帮助)- Guest: Excuse me, can you help me with my luggage?- Bellhop: Of course, I'll be happy to assist you.4. Ordering room service (订购客房服务)- Guest: I'd like to order some room service, please.- Room service attendant: What would you like to order?5. Asking for directions (询问方向)- Guest: I'm looking for the fitness center, can you tell me how to get there?- Concierge: Sure, it's located on the 2nd floor. Take the elevator and turn left.6. Checking out (办理退房手续)- Guest: I'd like to check out now, please.- Front desk agent: Certainly, did you have any additional charges during your stay?- Guest: No, everything is taken care of.7. Requesting housekeeping services (要求客房清洁服务)- Guest: Could you please send someone to clean my room?- Front desk agent: Of course, we'll send housekeeping right away.8. Reporting a problem (报告问题)- Guest: There seems to be a leak in the bathroom faucet.- Front desk agent: I apologize for the inconvenience. We'll send someone to fix it immediately.以上是一些酒店日常英语口语,希望对您有所帮助。
酒店预定部日常用语(中英对照)
预定部日常用语1.May I have the room type, please? /What kind of room would you like to reserve?请问需要预订哪一类型的房间?2.What kind of room do you have?请问贵酒店有什么房间类型?3.We have standard, superior, deluxe, executive rooms. There is also one presidential suite as well. Furthermore, we have a floor of non-smoking rooms, and we also have some connecting rooms.我们酒店有标准房,高级房,豪华房,行政房。
除此之外还有总统套房。
而且我们酒店还设有不吸烟楼层及连通房。
4.How about your hotel’s location?请问贵酒店位于哪里?5.Well, our hotel located in houjie town, Dongguan City. The Crown Prince hotel is only 30 minutes from Dongguan, 45 minutes from Shenzhen airport and 15 minutes to Chang Ping railway station, by car.我们酒店位于东莞市厚街镇。
本酒店离东莞30分钟车程,到深圳机场45分钟,到常平火车站只需15钟车程。
6.What’s the level of your hotel?请问贵酒店是几星级的?7.Our hotel is a five-star hotel.本酒店是五星级的酒店。
8.How about your hotel’s facilities?请问贵酒店有什么设施?9.We have four kinds of restaurant, lobby bar, conference room, health center, swimming pool, shop prince and KTV equipment。
酒店常用英语口语带翻译50句
酒店常用英语口语带翻译50句1. Greeting•Good morning, can I help you? 早上好,我能帮您吗?•Hello, welcome to our hotel. 您好,欢迎光临我们的酒店。
2. Check-in•I have a reservation under the name of Smith. 我有一个叫做Smith的预订。
•Could you please fill out this registration form? 请您填写这张登记表好吗?3. Room Assignment•Your room number is 305, on the third floor. 您的房间号是305,位于三楼。
•Enjoy your stay in our hotel. 希望您在我们酒店过得愉快。
4. Room Facilities•Is there free Wi-Fi in the room? 房间里有免费的Wi-Fi吗?•The air conditioning is not working properly. 空调不太正常。
5. Room Service•Can I order breakfast to be delivered to my room? 我可以订购送到房间的早餐吗?•I would like fresh towels and toiletries, please. 我需要新的毛巾和洗漱用品。
6. Dining at the Hotel•What time is breakfast served? 早餐什么时间开始供应?•I would like to make a dinner reservation for two at7 pm. 我想预订今晚7点的晚餐,两人。
7. Checking Out•Could you please prepare the bill for room 305? 请给305房间准备账单。
酒店基本服务用语中英文(全文5篇)
酒店基本服务用语中英文(全文5篇)第一篇:酒店基本服务用语中英文酒店基本服务用语一、欢迎和问候语:1)Good morning(afternoon, evening),sir(madam).早上(下午、晚上)好,先生(夫人)。
2)How do you do ?您好!(初次见面)How do you do ?您好!Glad to meet you.很高兴见到您。
3)How are you ?您好吗?Fine , thanks.And you ?好的,谢谢。
您呢?4)Welcome to our hotel(restaurant, shop).欢迎您到我们宾馆(餐厅、商店)来。
5)Wish you a most pleasant stay in our hotel.愿您在我们宾馆过得愉快。
6)I hope you will enjoy your stay with us.希望您在我们宾馆过得愉快。
(客人刚入店时)I hope you are enjoying your stay with us.希望您在我们宾馆过得愉快。
(客人在饭店逗留期间)I hope you have enjoyed your stay with us.希望您在我们宾馆过得愉快。
(客人离店时)7)Have a good time!祝您过得愉快!二、电话用语8)I’m Shangshui Hotel, Front Desk..Can I help you ?山水大酒店,前厅。
需要帮助吗?9)Sorry , I’ve dialed the wrong number.对不起,我拨错号了。
10)May I speak to your General Manager?能和你们总经理说话吗?Speaking.我就是。
11)Sorry.He is not in at the moment.对不起,他现在不在。
Would you like to leave a message ?您要留口信吗?12)Pardon ?对不起,请再说一遍好吗?I beg your pardon ?对不起,请再说一遍好吗?三、祝贺语13)Congratulations!祝贺您!14)Happy birthday!生日快乐!15)Happy New Year!新年快乐!16)Merry Christmas!圣诞快乐!17)Have a nice holiday!节日快乐!18)Wish you every success!祝您成功!四、答谢和答应语19)Thank you(very much).谢谢您(非常感谢)。
