速卖通邮件回复模板
速卖通服务回复
下单已付款Dear friend,Thank you for paying for your order no. . We are preparing for your order. We will pay more attention to your order and send it asap. Any questions please feel free to contact us, we will help you within 12 hours.Thank you in advance. Have a nice day~Best Wishes~已发货的Dear friend,Thank you for your support. We had sent out your orderPlease trace it by onIt always takes 15-60 days to arrive. But as you know, now is shopping season, it may delay about 10 more days to arrive. Please understand us. Hope you will like it and offer us positive feedback. If you have any dissatisfaction, please give us the opportunity to resolve the problem before leave us a negative feedback. Thank you in advance. We look forward to providing you with the best buying experience again on AliExpress!Best Wishes~俄罗斯客户Dear friend,Thank you for your support. We had sent out your order no.Please trace it by onIt always takes 15-40 days to arrive. But as you know, now is shopping season, it may delay about 10 more days to arrive.But as you know, the China Post is very unstable to Russia, it may take 90 days to arrive.Please understand us. Hope you will like it and offer us positive feedback. If you have any dissatisfaction, please give us the opportunity to resolve the problem before leave us a negative feedback.Thank you in advance. We look forward to providing you with the best buying experience again on AliExpress!Best Wishes~俄罗斯仓Dear friend,Thank you for your support. We had sent out your order no.we have send it from our Russian warehouse.Please trace it byIt always takes 3-15days to arrive. But as you know, now is shopping season, it may delay about 10 more days to arrive. Please understand us. Hope you will like it and offer us positive feedback. If you have any dissatisfaction, please give us the opportunity to resolve the problem before leave us a negative feedback. Thank you in advance. We look forward to providing you with the best buying experience again on AliExpress!Best Wishes~下单未付款的Dear friend,Thank you for your order. We checked that your order is unpaid. Do you have any requirements on the goods? Any questions please feel free to contact us. we will help you within 24 hours. We will prepare for your order at once after you pay.Thank you in advance. Have a nice day~Best Wishes~Paypal account:缺货取消Hi,Would you please choose the first or second cause not by "out of stock" to cancel the order?Please check here:We really need your great help.After we check the cause, we will agree the canceling at once, and you will get the refund in 1-7 working days.Nice day^^Hi dearI'm sorry that it is difficult to purchase in marketing.Would you please choose the first or second cause not by "out of stock" to cancel the order?Please check here:We really need your great help.After we check the cause, we will agree the canceling at once, and you will get the refund in 1-7 working days.Nice day^^Dear friend,Thank you for your reply.Would you please choose the other cause to cancel the order?We knew it is our fault.But please offer us the big favor.We will offer you some discount in your new order.Hope you can forgive us and change the cause.Please check here:Nice day^^Dear friends,Thank you for your order.But it seems that the order had not still pay it.If there is anything I can help you, such as price, size, color etc.Please feel free to contact me. In terms of payment is confirmed after,We will deal with the order and shipment public as soon as possible. Thank you! Best Regards2.客人未付款邮件（针对无等级买家，客人可能不会付款）亲爱的X,我们感谢你从我们这里购买。
速卖通邮件模板
关于彩盒、充电线Hey,my friend.Good day!Glad to have your letter.And for your questions,I would like to say as followings:1.I couldn't understand well about the word "vibrates shock",could you kindly explain it for me?2.We just sell the ps3 controller without the box,but we can offer the box if you want it.However the price will be increased,because you know the parcel' weight will be affected by it and for the shipping fee,the controller with the box are almost 8.5USD because of it's weight.However for the free shipping we usually offered is about 6 USD. Because it is without the box.3.The charge cable is not offered,but we can sell it if you want it.Anyway,please be free to contact me if you have any question about it.And I will go all out to help you to solve problems.Best wishes to you and your families!Thank you!催付款Dear Friend,Good Day!We appreciate your order.You have chosen one of the bestselling products in our store. It’s very popular for its good quality and competitive price.we only have blue,sliver,yellow,gold,pink,red,green colors left,we would like to inform you that this product has a highrisk of selling out soon.However, we noticed you that haven’t made the payment yet. This is a friendly reminder to you to complete the payment transaction as soon as possible. Instant payments are very important; the earlier you pay, the sooner you will get the item. If you have any problems making the payment, or if you don’t want to go through with the order, please let us know. We can help you to resolve the payment problems or cancel the order.Thanks again! Looking forward to hearing from you soon.Best RegardsSean/store/product/Free-Shipping-Original-Wireless-Bluetooth-Joystick-For-sony-Playstation-3-PS3-SIXAXIS-Game-Controller/1669062_32276385 756.html客人未付款邮件（价高？给点优惠3%左右）Dear Valued Customer,Today we observe your order or fail to pay the state, and we think that if you see we give youpayment process, already know how to pay.But don't know what causes you haven't payment, if you think the price is high, we can give you a discount of 3%.Hope to see you again to my shop, we can long-term cooperation.Best Regards客人未付款邮件（其他卖家比你这个便宜，强调你质量和服务，列一个你的服务流程,从咨询到收货)Dear Valued Customer,A few days passed, and we think maybe you found some cheaper than my shop.We have four years’ experience of Bags, Shoes & Accessories business in China, and we have our own factory and more than 100 employees. We will carefully examined again before the shipment, and try to avoid your loss, if there is quality problem, take pictures after that, we will fill the last clothes in the next order.Thoughtful service is the foundation of business cooperation, believe we can become very good business partner.Best Regards下单已付款Dear Valued Customer,Thank you for paying for your order no.We are preparing for your order. We will pay more attention to your order and send it asap. Any questions please feel free to contact us, we will help you within 12 hours. Thank you in advance. Have a nice day~Best Wishes~缺货取消订单Dear Valued Customer,Thank you for your reply.Would you please choose the other cause to cancel the order?We knew it is our fault.But please offer us the big favor.We really need your great help.Hope you can forgive us and change the cause.We will offer you some discount in your new order.After we check the cause, we will agree the canceling at once, and you will getthe refund in 1-7 working daysNice day^^催评1、模版一：刚发货后，提醒买家注意收货及收货后留好评（如果使用的挂号运输方式，大小包快递）Dear Valued Customer,We are happy to inform you that your purchase has been dispatched and the courier No. will refresh after two days. The typical time of arrival is between 10 and 30 days. If your item does not arrive within 30 days, please let us know.After your item has arrived, why not take a moment to leave positive feedback about our products and service? It only takes a moment, and it’s a great way to help others make purchases like yours!Thank you for your custom, and we look forward to providing you with the best buying experience again on AliExpress!Yours sincerely2、模板二：若物流已妥投或者已经到达目的国，可提醒买家确认收货及留评Dear Valued Customer,Thank you for shopping on our store - we hope you are enjoying your purchase! Your shopping experience is very important to us and our business. We would like to invite you to leave positive feedback on our products and service. It only takes a moment, and it’s a great way to help others make purchases like yours!If you are unsatisfied with any aspect of our service, please contact us first so we can try to resolve your problem.Thank you for your custom, and we look forward to providing you with the best buying experience again on AliExpress!Yours sincerely,3、模板三：收到评价后A：如果收到好评，一定要对买家进行答谢，有助于买家再次转化：Dear Valued Customer,Thank you for your recent positive feedback!Your satisfaction is hugely important to us,and keeps us motivated to try harder for our customers!You can check out more great products from our store:/store/1669062We hope we’ll see you again on our store soon.Yours sincerelyB：如果收到中差评，则一定要让买家说出不满意的地方及时弥补，并且可以引导买家修改评价：Dear Valued Customer,We are sorry to see that you left negative or neutral feedback relating to your recent purchase experience from our store.Please contact us at any time so we can findout why you were unhappy and resolve your problems. We hope then you can revise your feedback into a positive feedback for us!Thank youYours sincerely,差评改好评Dear Valued Customer,We are so sorry to check that you leave us neutral feedback of the orderWe are so sorry about the problem you told us. If you can change the feedback. We can offer you 1-5$ off discount in your new order.Would you please change the feedback? Please check here to change the feedback: /revising_feedback.htmlWe are begging for your forgiveness and understanding.Thank you in advance.Have a nice day物流模板1、Not Found:Dear valued customer:Hello! I appreciate the time you have taken to contact us about your order with tracking number RC867773406HK（示例单号）and I am happy to assist today.As per tracking result powered by , I'm very sorry to inform you that your item is still lack of tracking information right now. If you got a tracking result as "Not found" it's telling you that your tracking information is unavailable, it doesn't mean that we haven't been mailed your item.(Note: There may be a delay between scanning events and the availability of tracking information related to those scanning events. The tracking information may not appear online immediately. Normally it takes a few days after the item(s) have beensent for tracking details to be available from the shipping carrier.)Therefore, please hold on for a few more days and try to check your order some time later?Thanks for your business again!Have a nice day!Best regards,2、Transit(过境):Dear valued customer:Hello! I appreciate the time you have taken to contact us about your order with tracking number RC867773406HK（示例单号）and I am happy to assist today. Here is a link for you to ref your package status in transportation：这里复制17track查询完的结果链接就可以了。
速卖通营销邮件范文
速卖通营销邮件范文
尊敬的用户，
感谢您对我们的产品表达了浓厚的兴趣。
我们是一家专注于速卖通运营和营销的公司，为全球卖家提供一站式的解决方案。
我们的产品从需求分析、产品选品、店铺搭建、海外仓储、增值服务等多个方面为您提供最优质的服务。
通过我们的专业团队和丰富的经验，您可以获得以下优势：
1. 市场分析：我们将根据您的产品特性和市场需求，为您提供详细的市场分析报告，帮助您了解竞争对手和潜在目标客户。
2. 产品选品：我们会根据市场需求和竞争状况，协助您选择最适合的产品，并提供供货渠道，保证您的产品来源和质量。
3. 店铺搭建与优化：我们将帮助您搭建专业且符合速卖通规范的店铺，同时优化店铺设置和产品布局，提升店铺曝光率和销售转化率。
4. 海外仓储与物流：我们与多家国际物流公司合作，为您提供海外仓储和物流服务，大大缩短产品送达时间，提高客户满意度。
5. 增值服务：我们提供包括产品拍摄、广告推广、客户服务等一系列增值服务，帮助您打造品牌形象和提升销售业绩。
我们相信，通过我们的专业团队和多年的经验，我们能够为您提供最适合的速卖通营销解决方案，帮助您实现销售增长和业务扩展的目标。
希望能有机会与您进一步沟通，解答您关于速卖通营销的疑问，并为您量身定制适合您的营销计划。
期待与您合作，共创双赢！
谢谢！
祝好！
速卖通营销团队。
速卖通物流状态跟进邮件
物流相关回复邮件1、包裹查无信息【Not found】Dear valued customer:Hello!I appreciate the time you have taken to contact us about your order with tracking number RC867773406HK(示例单号)and I am happy to assist today.As per tracking result powered by XX物流信息网站,I'm very sorry to inform you that your item is still lack of tracking information right now.If you got a tracking result as"Not found"it's telling you that your tracking information is unavailable,it doesn't mean that we haven't been mailed your item.(Note:There may be a delay between scanning events and the availability of tracking information related to those scanning events.The tracking information may not appear online immediately. Normally it takes a few days after the item(s)have been sent for tracking details to be available from the shipping carrier.)Therefore,please hold on for a few more days and try to check your order some time later? Thanks for your business again!Have a nice day!Best regards,storeXXX2、包裹正在运输中【Transit】Dear valued customer:Hello!I appreciate the time you have taken to contact us about your order with tracking number RC867773406HK(示例单号)and I am happy to assist today.Here is a link for you to ref your package status in transportation：这里复制物流信息网站查询完的结果链接就可以了。
速卖通新手卖家-基础客户服务邮件模板
问询的处理-8
问询－价格(同意让价)
Dear, Thanks for your inquiry. As you are a new client for us / you are our most welcomed friend, we decided to accept your suggested price / offer 10% discount for the said product(s). Trust you would find the price has reached bottom in consideration of its quality. Wishing you a happy shopping with us.
问询的处理-9
问询－价格(数量折扣)
Dear,
Thanks for your enquiry and we are glad you are interested in our products.
Product: PC Girl Case for iPhone 5S (SKU:72156) Price: $4/pcs Minimum qty: 50 pcs Packing: PP package Shipping: 2-3 business days upon receipt of payment Shipped by: China Post We provide such favorable offer to try to become your reliable business partner. Looking forward to your prompt decision.
问询的处理-4
问询－产品是否有货
Dear, Thanks for your inquiry. Yes, we have plenty of such cases in stock. Could you advise how many pcs you want? 或 Sorry, the item you mentioned is just out of stock and it will be available in two weeks. Could you please check whether the following similar ones are also suitable for you? XXX, XXXX, XXX (link) Looking forward to your prompt reply.
Aliexpress速卖通中差评最终模板
回复速卖通中差评的最终模板1 物流太慢2 没收到货3 色差4 质量不好，做工问题（有胶水，小挂件歪了之类的）5 不知道怎么使用6 短装7发错货8 尺寸不对9 跟想象中不一样，不满意10物流中产生的问题(破损，生锈等等）11 没收到但已开纠纷退款12 对货物很满意1物流太慢We are so sorry it took so many days, but we sent it to you very soon after you paid. Generally, most buyers get their items in time. But unluckily, it needs many days for customs clearance, and the post office was very busy days before, so it arrived later. However, we will not let any client suffer loss, please leave a message to me, and we will send a small gift to you as compensation. Have a good day~2 没收到货Dear, we are so sorry that you have not received the package, as the post office was too busy days before. We just checked that it already arrived in your country. Please contact the post office to confirm. If you still not receive the package in 15 days, we will resend you another. Wish you have a good day~ Dear, we are so sorry that you have not received the package, as the post office was too busy days before. We just checked that it already arrived in your country. could you contact the post office to have a confirm? Hope you couldtell us whatever you got or not, so that we can solve the problem for you, sorry for the inconvenience again,3 色差Dear, we are so sorry for the color difference, but due to the angle light and the different display screens, the color of the actual object and the picture may be slightly different, hope you can understand. Dear, if you have any doubt or problem, please do not hesitate to contact us, we will try our best to help you, wish you have a good day~4做工问题,残次品（有胶水，小挂件歪了之类的）Dear, I am so sorry that you got a defective product, and we will pay more attention to it. Customer's satisfaction is what we keep chasing for, and we always offer top quality products and customer service, all our customers love our product. We have already punished the employee who made the mistake. Thank you for your feedback, and we will contact our warehouse to avoid this situation next time. Now we will resend a good one to you if you agree. Wish you have a good day~4.1 质量问题Hi, dear, we are so sorry to see you leave negative/neutral star for us. Customer's satisfaction is what we keep chasing for, we always offer top quality products and customer service, many customers like our product. Thank you for your feedback, we will offer better product and customer service. If you have any problem or doubt, please don't hesitate to contact us,wish youhave a good day~5 不知道怎么使用Hi, dear, we are so sorry you do not know how to use this product. We will send you the video to show you how to use it. If you still can't understand, please don't hesitate to contact us, we will show you how to use it step by step. Customer's satisfaction is what we keep chasing for, wish you have a good day~6 短装Hi, dear, we are so sorry to see that, but we checked the package carefully before shipping out, it my lost during the long transit. Please do not worry, we will not let you suffer any loss. We will resend you the missing items with a gift as compensation. Also we can offer you a good discount for your next order. Wish you have a good day~7 发错货Dear friends, we are so sorry to bring you any inconvenience, and we have checked with warehouse. Because there are so many orders everyday, maybe they put wrong product in your parcel. We have already punished the employee who made the mistake. Could you please give us a chance and we won't let this mistake happen again. For this problem, In order not to let you have any loss , we can resend a new one to you. Hope you can forgive us, Thanks and have a nice day~8 尺寸不对Hi, dear, we are so sorry that you have left the negative/neutral feedback for us. We have already indicated the size of the product in the picture. Please check it again. Dear, if you need a big one or a small one, please contact us before purchasing. We will give you the best size for what you want. Wish you have a good day~ Thanks9 跟想象中的不一样,不满意Hi, dear, we are so sorry that you have left the negative/neutral feedback for us. Customer's satisfaction is what we keep chasing for. We are striving to improve ourselves in terms, service, quality, sourcing, etc. From now on, we will mention this and do better next time. Thank you for your feedback. Hope we can make business next time. Wish you have a good day~10 物流中产生的问题（破损，生锈等等）Hi, dear, we are so sorry that you have left the negative/neutral feedback for us. We checked the package carefully before shipping out. It may caused by long time transit. Don’t worry, dear, please contact us immediately when you see this message, we will give you a satisfied solution. We apologized to bring you any inconvenience, wish you have a good day11 没收到但已开纠纷退款Hi, dear, we are so sorry to bring you any inconvenience. The parcel may have a little delay. But we are responsible seller, customer's satisfaction is what wekeep chasing for. In order to make you satisfied, we have already refunded your money. Dear, We apologize again for any inconvenience, wish you have a good day~12 对货物很满意Dear buyer,Thank you for your order. If you like our items and service, could you please leave full 5 stars for us ? Your encouragement will keep us moving forward.We sincerely hope that we will have more chances to serve youBest Regards!。
(完整word版)Aliexpress速卖通中差评最终模板
回复速卖通中差评的最终模板1 物流太慢2 没收到货3 色差4 质量不好，做工问题(有胶水，小挂件歪了之类的）5 不知道怎么使用6 短装7发错货8 尺寸不对9 跟想象中不一样，不满意10物流中产生的问题（破损，生锈等等）11 没收到但已开纠纷退款12 对货物很满意1物流太慢We are so sorry it took so many days，but we sent it to you very soon after you paid。
Generally，most buyers get their items in time. But unluckily, it needs many days for customs clearance, and the post office was very busy days before，so it arrived later. However, we will not let any client suffer loss，please leave a message to me, and wewill send a small gift to you as compensation。
Have a good day~2 没收到货Dear, we are so sorry that you have not received the package, as the post office was too busy days before. We just checked that it already arrived in your country. Please contact the post office to confirm。
If you still not receive the package in 15 days，we will resend you another. Wish you have a good day～Dear, we are so sorry that you have not received the package, as the post office was too busy days before. We just checked that it already arrived in your country. could you contact the post office to have a confirm？Hope you could tell us whatever you got or not, so that we can solve the problem for you, sorry for the inconvenience again，3 色差Dear, we are so sorry for the color difference, but due to the angle light and the different display screens, the color of the actual object and the picture may be slightly different, hope you can understand。
邮件模板
速卖通卖家站内信回复或邮件回复汇总询盘买家和来店铺停留超过30分钟的站内信亲爱的朋友，欢迎您光顾我的店铺，我们有什么产品是您感兴趣的吗？我们虽然是新店，但我们有自己的工厂和超过100名员工，产品的质量和店铺的服务是有保证的。
如果您有什么需要，请随时与我联系，期待您的回复。
Dear friend,Welcome you to my shop,we have what products are you interested in?Although we are new stores,but we have our own factory and more than100staff,the quality of the products and shop service is assured.If you need anything else,please feel free to contact me,looking forward to your reply 催付款的邮件亲爱的朋友谢谢您的订单。
但似乎订单仍然未支付的。
如果有什么需要我能帮助您的，比如价格、大小、颜色等,请随时与我联系。
在付款后被证实,我将处理订单和出货尽快公开。
谢谢!Dear friends,Thank you for your order.But it seems that the order had not still pay it.If there is anything I can help you,such as price,size,color etc.Please feel free to contact me.In terms of payment is confirmed after,We will deal with the order and shipment public as soon as possible.Thank you!Best Regards客人未付款邮件（针对无等级买家，客人可能不会付款）亲爱的X,我们感谢你从我们这里购买。
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已经发货hi my dear friendThe goods you need had been sent to you. It's on the way now.Please pay attention to the delivery and sign as soon as possible. If you have any questions, please feel free to contact me.regards在回复买家询盘时，一般可以分为四个步骤：跟买家打招呼、进一步介绍产品、告知买家付款同时应尽快发货、结束语。
以下为相关步骤的范例：1、当买家光顾你店铺, 询问产品信息时：重点：跟买家初次打招呼，要亲切、自然并表示出你的热情。
尽量在初步沟通时把产品元素介绍清楚，范例参考:Hello, my dear friend.Thank you for your visiting to my store, you can find the products you need from my store . If there are not what you need, you can tell us, and we can help you to find the source, please feel free to buy anything! Thanks again.2、鼓励买家提高定单金额和定单数量, 提醒买家尽快确认定单时可参考:Thank you for your patronage, if you confirm the order as soon as possible, I will send some gifts. A good news: Recently there are a lot of activities in our store. If the value of goods you buy count to a certain amount, we will give you a satisfied discount.3、交易进行中，通知买家去参看物流情况时，可参考：The goods you need had been sent to you. It's on the way now.Please pay attention to the delivery and sign as soon as possible. If you have any questions, please feel free to contact me.4、当完成交易，您表示感谢，并希望他下次能够再次回头时，可参考：Thank you for your purchase, I have prepared you some gifts, which will be sent to you along with the goods.Sincerely hope you like it. I'll give you a discount, if you like to purchase another products.5、推广新产品,采购季节期间根据自己的经验，可给买家推荐自己热销的产品。
Hi friend,Right now Christmas is coming, and Christmas gift has a large potential market. Many buyers bought them for resale in their own store, it‘s high profit margin product, here is our Christmas gift link, Please click to check them , if you want to buy more than 10pieces, we also can help you get a wholesale price. Thanks.Regards您好！在圣诞节来临之际，圣诞礼品将是一个热销产品。
很多买家从我们这进货到他们自己的商店里出售。
这个产品的利润不错。
以下是我们圣诞产品的介绍，请点击了解。
10个起批我们将给您批发的价格.6、货物断货，货物偶尔的断货只要认真解释一下，买家能够理解，最好的办法是告诉买家自己会积极尽量帮他找到她所需要的产品，同时向他介绍类似的款式供其选择Hi friend,We are really sorry that the shoes you order is out of stock at the moment. I will contact the factory to see when they are going to be available again. I would like to recommend you some other pretty shoes which have the same style. Hope you like them as well. You can click on the following link to check them out. If there’s anything I can help Please feel free to contact us.Regards您好!我们已经重新设置了价格。
在原有价格的基础上，又给您了15%的折扣。
我们提供的价格比市场价要低，在这个产品上，我们没办法给出更低的价格了。
希望你能接受这个价格，如果有任何问题，请和我联系。
谢谢！7、大量订购询问价格，大量订单询盘，买家若是赶上采购季我们一定要抓住机会，对他们的回复要一定要详尽，内容一般包括样品的价格、样式、采购量和相应的价格，这个报价建议是包括运费的，而且价格要相对有优势，给买家感觉是给他的一个优惠。
Hi friendsThank you for your inquiry, we very much hope to complete the order with you for me, here is the products link you need, if you buy 100 pieces, we can give you a wholesale price, $25/piece. If you have any idea, Please let us know, and we will try our best to help you. Looking forward to your reply.Regards谢谢您的询盘，我们非常希望能够与您完成此笔订单，下面是我对您所需要的产品的介绍，如果您一次购买100件，我们可以给您一个批发价格，每件25元.如果您有任何的问题，请和我沟通。
我会竭尽所能来帮助你。
期待您的答复。
8、海关问题，某些国家海关的严格检查造成货物延误，建议及时通知买家，及时的沟通让买家感觉你是一直在跟踪货物的状态，并是一位负责的卖家，以免置之不理造成误会。
Dear friendsWe received notice of logistics company, now your customs for large parcel periodically inspected strictly, in order to make the goods sent to you safety, we suggest that the delay in shipment, wish you a consent to agree. Please let us know as soon as possible Thanks亲爱的朋友我们接到物流公司的通知，现在贵国的海关对大量邮包进行定期的严格检查，为了使货物安全的送达到贵处，我们建议延迟几天发货，希望征得您的同意。
希望尽快得到您的回复9、退、换货问题。
Dear friend,I'm sorry for the inconvenience. If you are not satisfied with the products, you can return the goods back to us.When we receive the goods, we will give you a replacement or give you a full refund. We hope to do business with you f or a long time.We will give you a big discount in your next order.Best regards亲爱的朋友,很抱歉给您带来了不便。
如果你不满意的产品,你可以把货物返还追到我们。
当我们收到的货物,我们将给你一个更换或者给你全额退款。
我们希望能和你们建立贸易关系。
当您下次购买时，我们将给您最大的折扣。
流利的沟通，真诚的语言，会让您赢得更多的定单和买家!hi friend, item had been sent as u told . pls pay attention .regardshi Rozhnova ,thanks for ordering in our store .colors to choose ,pls tell us the colors u need , so items will be sent as u told .B412_OrangeB413_BlackB414_RedB415_BlueB416_PurpleB417_YellowB418_RosyB419_Greenregards航空大包：china post air parcelhi Fiona, thanks for ordering in our store , items are in store , and could be sent as u told quickly . colors to choose : Orange Black Red Blue Purple yellow Rosy greenwhat colors u need friend ? could pls leave us what colors u need , so we will arrange the shippment for u asapwaiting for ur earlier replywaiting for ur earlier payment , so u will get it earlier / so we will arrange the shippment earlierregards西联汇款资料：western union details:Name: YanFang LongCity: ShenzhenCountry: Chinafirst name is YanFang, last name is Longconfirmation 确认Hello, we are size 12.Thanks in advance. 提前感谢。