新视野商务英语视听说下册1-8单元video原文unit7

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新视野商务英语视听说下听力原文（Unit7）

新视野商务英语视听说下册第7单元听力原文Listening Practice Task 2-1 (B for Buyer; S for Seller)S: Can I help you, sir?B:I’d like some information about your microwave ovens.S: OK. What would you like to know?B: What’s your most popular model?S: Well, our most popular model is the B414. Here, this one. As you can see, it looks good and the price is low.B: What’s the target market?S: It’s for people with small kitchens.B: I see. How many colours?S: It comes in 3 colours– white, black and grey. The white one is the best seller. B: Does it have any special features?S: Yes, its user-friendly design. You can try it to see. It’s easy to operate.B: Hmm, how about the warranty?S: 12 months.B: And how much is it?S: The trade price is 48 US dollars.B: That’s not bad. One more question: what about delivery?S: We can deliver within 5 days.B: OK. Thank you. I’ll get back to you. Task 2-2 (S for Seller; C for Caller)S: Hello. Jason Office Products. What can I do for you? C: I’m calling about office furniture and equipment.S: Could you tell me what you need? C: Well, I think we need 2 filing cabinets with locks that are suitable for files with large pages. Is that type of cabinet available?S: Yes. We have 3 kinds of those cabinets available right now, two with three drawers and one with 4 drawers. C: I prefer the one with four drawers. It will hold more files , right?S: Yes, but it takes up more room. It’s 54-and-a-half inches high and 16 inches wide. C: That’s fine. Hmm…I need to know how deep each dr awer is.S: 39 inches. C: What’s the unit price?S: It has been selling for a 20% discount since yesterday. It’s only $748 now. C: It’s still expensive.S: Yes, it’s not cheap, but I’m sure it’s the best cabinet you’ll find in town. It’s all steel and the guarantee period is 18 months! C: Have you got any wooden computer desks?S: Yes, we have some very stylish multipurpose wooden desks. C: How big are they? S: They come in different sizes. C: You see, our office is not large. The desk can’t be wider than 50 inches.S: In that case, I would recommend the SAFCO desk. It’s 48 inches wide, 27 inches deep and about 30 inches high. C: That will fit perfectly! How much is it?S: The list price is $289, but you can have it now for $199. It’s on sale. C: That’s not bad! I’ll probably take it.S: Would you like to place an order now? C: Oh no, not yet. I need to look at it before I buy it.S: I think you’re right. C: Oh, I forgot one more thing: the printer! You sell printers, don’t you?S: Yes, we have a big collection of printers here. Which brand and model would you like? C: I’m not sure. I think we want something inexpensive but good quality.S: I suggest you buy the EPSON inkjet colour printer. It’s the best choice if you have a limited budget since it only costs about $112. C: How big is it?S: It’s quite small in size, about 8 inches long, 6 inches wide and 4 inches high.S: Well, that sounds like what I want. I’ ll drop in this afternoon. Thank you.C: My pleasure.3. Language Focus A Task 1Do you have friends or family members you would like to see more often? When you phone colleagues, would you like to see their faces? The ViaTV Desktop videophone means that you can! As you can see, it’s small, elegant and ideal for the office or home, even fo r business trips. It’s very easy to set up: all you need is a touch-tone phone. You don’t need a computer or any special software. It’s also very easy to use, as easy as making a normal telephone call. The ViaTV Desktop videophone has many features. Fist, it has full-colour motion video which means you can see the other person’s gestures and changes of expression. The picture quality is excellent. Second, it has an adjustable picture setting that enables you to change the mode to get an ideal image even for viewing designs or documents. Third, its audio quality is exactly the same as the normal telephone call. In addition, the ViaTV Desktop videophone has a preview mode so that you can check what you look like before the other person sees you! And finally, the privacy mode is an important feature. You can use it to block the image but keep the voice connection. Now, of course, just as any means of communication, it’s worthwhile to have a set. We have a special offer on at the moment, so now is the time to buy the ViaTV Desktop videophone. Put yourself in the picture! 4. Video 1 (B for Buyer; S for Seller)S: Good morning.B: Good morning. Having you got the Canon iR2270 photocopier?S: Yes, madam. It’s right here.B: Great! How much is it?S: Let me see… iR2270, hmm, $2450.B: Woo, it’s not cheap!S: Yes, the price is a bit high, but it makes the best copies in the shortest time. It has been the best seller for 3 months.B: I know it’s good. We have one in our office. But I’m afraid my boss won’t like t he price. Can you give discounts for bulk? We want to buy 4 of them.S: In that case, we can cut the price to $2330.B: $2330… That’s about a 5% discount. Right?S: Yes, that’s the lowest price we can offer.B: OK. How long is the warranty? One year?S: Three years from the date of purchase.B: Good. How about its after-sales service? You know, photocopiers have jamming problems all the time. It’s a real nuisance!S: I can assure you that you won’t have much problems with this model. Besides, we offer free on-site service for the length of the warranty. And then $150 a year after that.If there’s something wrong with the machine, just contact us. We’ll send a technician over as soon as possible.B: Good. And what about the guarantees?S: Well, there’s a 7-day money-back guarantee if you’re not satisfied with the machine. Or if you have any problems, just bring it in and you can have a refund. B: Fine. Oh, one more thing. How soon can you deliver them to our office?S: Well, I’m afraid there’s a slig ht delay on orders at the moment. We could send them to you at the end of the month.B: You mean we have to wait for 3 weeks!S: I’m afraid so.B: That will be too late! We need them next week.S: Er, how about this one, iR2010? We have plenty of this in stock. If you place the order now, you can have them by tomorrow at noon.B: I don’t know. How does it compare with iR2270?S: They are a similar size and have similar functions. The only difference is iR2270 can print 22 copies a minute, while iR2010 prints 2 copies less.B: That doesn’t matter. How much is this one?S: $2200 each, if you buy 4.B: $2200. That’s…S: That’s $130 less than the iR2270.B: Sounds not bad. I think we could have these.S: Do you want to place the order now?B: Yes. But can you first show me how it works?S: Sure. You see these buttons here? 5. Language Focus B Task 1 From Honda Motor Company comes a new small, lightweight humanoid robot named ASIMO that is able to walk in a similar manner to a human being’s.。

新视野商务英语视听说第四版下册u7

新视野商务英语视听说第四版下册u7
根据您的提问，新视野商务英语视听说第四版下册Unit 7主要包括以下内容：
1. 主题：旅游与度假
2. 语言点：
- 介绍和推荐旅游目的地
- 预订旅馆和机票
- 提供和询问旅游信息
- 确认旅行计划和安排
- 进行旅行安排和准备
- 反馈旅行体验和建议
- 谈论旅行中的问题和解决方法
- 教育旅游和商务旅行
- 谈论不同国家和城市的旅游景点
- 讨论旅游的经济和文化影响
3. 视听材料：
- 针对不同旅游目的地的介绍和推荐的音频和视频
- 预订旅馆和机票的电话对话
- 旅游信息咨询和提供的对话和录音
- 讨论旅行计划和安排的小组对话和角色扮演
- 针对旅行体验和建议的讨论和反馈的录音和视频
这些是新视野商务英语视听说第四版下册Unit 7的主要内容。

如需更详细的信息，请参考教材或相关学习资料。

新视野第二册视听说Unit 7

Section Five Making an Oral Presentation
Unit 7
Section One Lead-in
Activity 1: Instructor’s Opening Words
Directions: Listen to the instructor’s opening words carefully and try to get the message. Before that, getting to know the following useful language might be helpful.
fortunate /5fC:tFEnEt/ a.
exclusively /Ik5sklu:sIvlI/ ad.
幸运的
仅仅
utilize /5jJtIlaIz/ vt.
利用
Unit 7
invigorating /In5vIgEreItIN/ a. inspirational /7InspE5reIFEnEl/ a. primary /5praImErI/ a.
Unit Seven This Could Be Your Lucky Day.
Unit 7
Objectives
This unit is intended to help students to: 1. expose themselves to a facet of corporate culture: networking; 2. understand and use the language for such notions as beginning a new project or activity, when someone is preparing for an important event, concerning the deceptively difficult, regarding something less than what was desired, concerning the impossible,

新视野商务英语视听说下册1-8单元video原文unit7

新视野商务英语视听说下册1-8单元video原文unit7Video 1H: Well, Mr. Aubrey, let's move on to next point, shall we?A: OK. It's the question of the delivery date.H: What's your deadline?A: September 20th. We really have to insist on that because we have a very strict timetable.It's essential for us to have it before the 30th, otherwise...H: Yes, of course, but let me explain the position.A: OK, go ahead, please.H: As you know, we had a disastrous hurricane here last month and part of our workshop was damaged.That halted production for 10days.A: Yes, you told me.H: So, eh, there's a backlog of orders to fill.A: I understand but...H: We're working at full capacity, but the earliest delivery date we can make is the last week in September.A: I'm afraid that's not good enough.H: Why not?A: The engines have to be installed after we receive them. That takes time.I do hope you'll appreciate our position, Harry. Can't you arrangedelivery for September 20th?H: Mm! We can try but we can't guarantee it.A: If not the 20th, then when?H: We can guarantee September 25th.A: Why the 25th?H: That's the date the ship is scheduled to arrive.We can't make an earlier shipment because production won't be complete in time.A: Let me see, it'll take about a week for onward transport to the destination until the 5th of October.H: Yes, I'm sorry. We can try to meet an earlier date but I don't hold out much hope.A: OK, let's make it the 25th. But we must install absolutely on September 25th as the last possible date.H: Fair enough.A: All right, then. Let's make it the 25th of September.But if it is possible earlier then all the better.H: Of course. You can count on me. I'll do my best.Video 2B: Hello, Ms. Lester. Haven't seen you for a long time.L: Hello, Mr. Backer. Nice to meet you again.Unfortunately, we have a problem! I've just received a fax from my head office and it seems there may have been some misunderstanding about our last order.B: Oh dear, what seems to be the problem?L: The consignment arrived at the port yesterday on time, but while unloading, we noticed the goods were not the A1 quality we order. B: Really! Oh, I'm terribly sorry. Something must have gone wrong. Let me check this on the computer...Er...Oh dear, yes, I'm afraid there's been a slip-up in our Shipping Department.I'm very sorry. It's certainly our fault.Mm...What would you like us to do about it?L: Well, we can keep this delivery and try to find another buyer for it. But of course, we'd need a price adjustment, say a25% reduction on the lot. And we'd need a now delivery of A1 quality dispatched immediately.B: That sounds fair enough. Thank you. But just let me check our stock position...Yes, we can ship a delivery of A1 quality by the first available steamer.Let me see, yes, actually there's one scheduled for the day after tomorrow.We'll make an immediate arrangement for the shipment.L: OK. that'll be fine. Let's hope the steamer arrives on schedule and we can have the goods by the middle of next month.B: We'll keep in touch with the shipping company and let you know if there are any problems.L: Good. Thank you.B: Ms. Lester, thank you very much for your cooperation.L: We hope you'll help us out if we're in difficulties sometime in the future.B: Yes, of course. Whenever you need us, we'll try our best to help. That's a promise.。

新视野商务英语视听说下册1-8单元video原文unit3

新视野商务英语视听说下册1-8单元video原文unit3Video 1J: Good morning, is that Rockey speaking?R: Morning, this is Rockey, is that Jacques?J: Y es.R: Nice talking to you again.How’s the weather in your part of world?J: Terrific.Sunny,28°C, light breeze…R: Stop! I can’t take any more. It’s snowing here!So, what can I do for you, Jacques?J: I need a couple of your Q2000 speedboats to rent to my guests. Can you give me a quote?R: Let’s see…uh, the list price is us$6500.Y ou’re a valued customer, so I’ll give you a 10% discount.J: That’s very reasonable. Do you have them in stock?R: Sure we do! W e set up new inventory controls last year. So we don’t have any backlogs any more.J: That’s good. Th e tourist reason is just around the corner, so I need them pretty quick.What’s the earliest shipping date you can manage?R: Then can be ready for shipment in two or three weeks.J: Perfect. What’s the total CIF price, Rockey?R: Hang on…the price will be US$7850 to your usual port.Do we have a deal?J: Y ou bet! Send me a fax with all the information, and I’ll send you my order right away.I’ll organize a letter of credit, as usual.Same terms as always?R: Of course.J: Great, Rockey, Bye. W ait a minute. Please say hello to your family for me.R: Thank you and the same goes for me. Bye, Jacques.Video 2T: I’m glad to have the chance to visit your corporation.I’m eager to do business with you.C: That’s good to hear. I believe you’ve seen the exhibits in the showroom.What particular items are you interested in?T: I’m interested in your hardware. I’ve seen the exhibits and studied your catalogues.I think some of the items will find a ready market in Italy. Here’s a list of my requirements. I’d like to have your lowest quotations, CIF Rome.C: Thank you. Tell us the quantity you need, so we can work out the offer.T: I’ll do that. Meanwhile, could you give an indication of price? C: This is our FOB price list. All the prices on the list are subject to confirmation.T: What about the commission? From European suppliers I usually get a 3 to 5 percent commission for my imports.It’s the general practice.C: As a rule, we do not give any commission.But if the order is large enough, we’ll consider it.T: Y ou see, I do business on commission basis.A commission on your prices would make it easier for me to promote sales.Even just two or three percent.C: W e’ll discuss this when you place your order with us.。

新视野商务英语视听说下册单元video原文unit

V i d e o 1 J: Good morning, Mr. Robbins.R: Good morning. John, how’s it going?J: Not too bad. I’m reading some articles about trade fairs. I’d like to ask you some questions.What benefits can I expect if I exhibit at trade fairs? R: Well. You can use trade fairs to promote your products or services.J: Yes, but can you be more specific?R: Certainly, you must know that exhibiting at trade fairs offer you a chance to demonstrate your products or services to customers face-to-face. This way you can get feedback and find out what customers want.J: I see.R: Trade fairs are also good opportunities for building new business since many potential customers and suppliers are concentrated in one place.J: Ok, thank you. I wonder, what’s the most important thing to know about if I want to exhibit at a trade fair?R: As a exhibitor, choosing the right trade fair is essential. If the trade fair is too specialist or too broad, It’s unlikely to attract visitors who want to buy what you sell,and participating in trade fairs can be a waste of time. So, you see, when you attend a trade fair, you should make sure you know what kind of customers you want to reach and what you want to achieve.J: Anything else I should know?R: One more thing, you should make specific and measurable goals.If you choose your fair carefully and give yourself plenty of time to plan your goals, You’ll have a good chance of doing good business.J: Good, you really are a specialist. Thank you.R: You’re welcome, John.By the way, there’s an IT trade show being held now.It might be a good idea for you to go and have a look. You’d get an idea of what’s going on.J: Thank you. I will. That’s a good idea.Video 2G: Miss Stewart, why did you want to exhibit in North America? S: We wanted to exhibit in North America primarily because it has a huge automotive industry.Our target customers are machine manufacturers and the companies that buy machines.S o we needed to be somewhere we could reach north audiences. G: I see. But there are many trade fairs held in North America, how did you choose the right one?S: We asked the fair organizers to provide us with attendance statistic, delegate profiles and the names of other companies exhibiting. This information helped us choose the right one. G: What did you do to prepare before attending the trade fair? S: We set a budget and drew up a list of actions and deadlines including technology requirements, display materials promotional literature, booth furniture, advertising and so on.G: How were you able to exploit your business opportunities and generate new business?S: We made sure that all staff in the booth had prepared themselves for the fair.Each visitor was asked some questions to determine whether they were genuine prospects.When a good prospects turned up, we know exactly which key aspect to emphasis, and whether we should focus on hand to illustrate the products’ capabilities and that helped to engage people’s interest.When the visitors left, we ensured that they had received ourpromotional material and business cards and also that we had a record of the details.G: When we returned to the UK, we followed up each lead by e-mail or letter. In fact, we already have some substantial orders from the different companies we met.G: Good, thank you for speaking with us.S: You’re welcome.。

新视野商务英语视听说下册1-8单元video原文unit 5

Video 1Z: Good morning, Mr. Ankle, Nice to see you again. How may I help you?A: Nice to see you, too. I've come to talk about some modifications we need on our last order, the one we gave you two days ago.Z: Fine, but I hope you aren't worried about the quality. As I said on the telephone, you can rest assured that our quality is unsurpassed. We are a prestigious company in our industry with more than 20 years' experience.A: Yes, of course. Your quality, specifications and styles are great. But, I want to alter some aspects of the packaging. You know, we pay a lot of attention to packaging.Z: Of course. Our usual practice for the products you ordered is, first, to put them into a transparent plastic wrapper as inner packaging. Then, to put these into a cardboard box, or wooden case is you prefer, as outer packaging. Do you want to change the inner or outer packaging?A: Cardboard boxes are all right with us. They're usually used in long-distance shipments and they seem safe. It's the inner packaging we have a problem with.Z: Using plain plastic wrappers protects the product and it saves on cost.A: But we need it to be decorative as well. There needs to be a proper design and some color to make it attractive to European tastes.I have the design here on this CD--it's a PDF file.Z: That's fine. In that case, do you want us to provide a polythene wrapper?A: Yes, with the design on both sides. Thank you.Z: Ok. I know packaging is important for sales. Attractive packaging will attract customers.The outer packaging only concerns the importers. But I have to say, the changes will increase the cost.A: By how much?Z: About 6%,I thank. I'll have to confirm that with you.A: That's ok. But please put design of different color in each box to make it more convenient for us to distribute to our retailers.Z: Sure, I'll write that down now. Do you have any other requirements on packaging?A: Well, just one more thing. Please remember to put our logo on each cardboard box. The logo is also on the CD. Please follow the pattern and color exactly.Z: Of course. Can I keep the CD?A: Certainly. That's all I want to confirm with you. But we shouldmake a revision to the draft contract. Do you have anything you need to talk to me about?Z: No, everything is fine. We'll get on to our packing department to make the changes as per your requirements.If you would care to wait for a moment, my assistant will prepare the formal order so that we can sign it immediately.A: Great. You're very efficient.Video 2B: Good morning. I'm Mrs. Becker from bran gifts.We gave you an order for Christmas gifts on the third day of the trade fair. Do you remember?T: Of course, Nice to see you again, Mrs. Becker. Have a seat, please.We've faxed you the draft contract, right?B: Yes, I went through it very carefully yesterday.A nd I have some points to discuss with you.T: Ok, no problem. Let's get the draft printed out and go over the details in the meeting room.B: First, there's a spelling mistake in our company's address: BRAN GIFTS COMPANY, F21-26 Business Building, World Trade Plaza, Toronto, Canada.It's B-R-A-N, not BRAIN; and World Trade Plaza instead ofWorld Trade Centre.T: I'm sorry about that, I guess it was a typing error, but I should have noticed it.B: No problem. Let's confirm the commodities I ordered and the prices we settled on.All together, there are six item numbers: ZWS10A, ZWS10B, ZWS10c, ZWS10D, G35 and XG7.We want 1000 cartons of each.There's no problem with the price of the first four -- US$6 per piece.But I remember we agreed the price for G35 and XG7 at US$18 and US$21.50 respectively, but it says differently on the draft. T: Oh, you're right. I must have forgotten that we changed them to CIF Toronto at US$18 and US$21.50 from the original FOB Shanghai at US$14 and US$17.50 at the end of our last negotiation.I'll ask my secretary to make the changes. I apologize for my bad memory.I must be getting old, Any other problems?B: Never mind. I think everything is alright with the packaging. First, you'll put the jelly candles in a brown box and then put the brown box in a carton.But please make sure each jelly candle is wrapped with foil.T: OK, and all the goods must arrive in Toronto before September 10, 2005, right?B: Yes, and as per last discussion, the insurance will be covered by your side with 110% of the invoice value against all risks.T: Yes, we have stipulated is clearly here. And you see, we made changes in the terms of payment.Previously, you said that payment is to be made by D/P. This is not our practice.We prefer to have the payment made by a confirmed , irrevocable letter of credit.This must reach us by the end of august and will remain valid until the 15th day after the date of shipment.B: Since that's your general practice. We'll accept it.One last thing I want to remind you to please provide us with the quality and quantity inspection certificate issued by the China Commodity Inspection Bureau.T: But we discussed the quality and quantity certificate before.You can be sure that we always honor contracts. Our commercial integrity is dependent on that.B: I know your products have a good reputation.But what do we do if the goods are found broken or short onarrival?This is the best way to safeguard us all.T: If you require that, we can give it to you. However, I assure you that it's not likely to happen.Our goods must be up to export standards before the inspection bureau lets them pass.B: I have every confidence that we will have a successful and long-term working relationship.Everything seems clear now.T: Ok, then we'll revise the contract tonight and get it ready for you to sign tomorrow morning. Is that ok?B: That will be fine, thank you.。

新视野商务英语视听说下册1-8单元video原文

Video 1H: Well, Mr. Aubrey, let's move on to next point, shall we? A: OK. It's the question of the delivery date.H: What's your deadline?A: September 20th. We really have to insist on that because we have a very strict timetable.It's essential for us to have it before the 30th, otherwise...H: Yes, of course, but let me explain the position.A: OK, go ahead, please.H: As you know, we had a disastrous hurricane here last month and part of our workshop was damaged.That halted production for 10days.A: Yes, you told me.H: So, eh, there's a backlog of orders to fill.A: I understand but...H: We're working at full capacity, but the earliest delivery date we can make is the last week in September. A: I'm afraid that's not good enough.H: Why not?A: The engines have to be installed after we receive them.That takes time.I do hope you'll appreciate our position, Harry. Can't you arrange delivery for September 20th?H: Mm! We can try but we can't guarantee it.A: If not the 20th, then when?H: We can guarantee September 25th.A: Why the 25th?H: That's the date the ship is scheduled to arrive.We can't make an earlier shipment because production won't be complete in time.A: Let me see, it'll take about a week for onward transport to the destination until the 5th of October.H: Yes, I'm sorry. We can try to meet an earlier date butI don't hold out much hope.A: OK, let's make it the 25th. But we must install absolutely on September 25th as the last possible date.H: Fair enough.A: All right, then. Let's make it the 25th of September. But if it is possible earlier then all the better.H: Of course. You can count on me. I'll do my best.Video 2B: Hello, Ms. Lester. Haven't seen you for a long time.L: Hello, Mr. Backer. Nice to meet you again. Unfortunately, we have a problem! I've just received a fax from my head office and it seems there may have been some misunderstanding about our last order.B: Oh dear, what seems to be the problem?L: The consignment arrived at the port yesterday on time, but while unloading, we noticed the goods were not the A1 quality we order.B: Really! Oh, I'm terribly sorry. Something must have gone wrong.Let me check this on the computer...Er...Oh dear, yes, I'm afraid there's been a slip-up in our Shipping Department.I'm very sorry. It's certainly our fault.Mm...What would you like us to do about it?L: Well, we can keep this delivery and try to find another buyer for it. But of course, we'd need a price adjustment, say a 25% reduction on the lot. And we'd need a now delivery of A1 quality dispatched immediately.B: That sounds fair enough. Thank you. But just let me check our stock position...Yes, we can ship a delivery of A1 quality by the firstavailable steamer.Let me see, yes, actually there's one scheduled for the day after tomorrow.We'll make an immediate arrangement for the shipment. L: OK. that'll be fine. Let's hope the steamer arrives on schedule and we can have the goods by the middle of next month.B: We'll keep in touch with the shipping company and let you know if there are any problems.L: Good. Thank you.B: Ms. Lester, thank you very much for your cooperation. L: We hope you'll help us out if we're in difficulties sometime in the future.B: Yes, of course. Whenever you need us, we'll try our best to help. That's a promise.。

新视野商务英语视听说（第二版）下册第一单元听力原文

Unit 12. Part 2 Listening Practice: Task 1(1) I hope the noise isn’t bothering you?It’s no bother!(2) Why don’t we start at the workshop?Sure. I’ll follow you.(3) What did you think of our factory?Very big and modern.(4) What’s your overall impression?I’m very favourably impressed.(5) How big is your factory?The multiplex of 9 buildings totals 767,708 square feet of floor area.(6) What is your market share?45%(7) How many workers are there in your factory?At present, there are 2,000 workers at the plant.(8) Well, shall we have a break? You must be tired, having seen all of our plants all at once.Not really. But there is a lot to take in. L et’s have break!(9) Are all the products available now?Of course.We have good stock levels.(10) Is there anything else you’d like to see?I’d like to visit your research department.Task 2-2Richard: Good morning. Welcome to our company.Thomas: Good morning. Thank you for your reception.R: I’m Richard Black, the Sales Manager.T: Nice to meet you, Richard. I’m Thomas Brown, the Purchasing Manager from ATC,R: How was your journey?T: Not woo bad. Thank you. Er… Let’s turn to business. Could you tell me how large the plant is? R: It covers an area of 25,000 square metres.T: When was the plant set up?R: In the early 1960s.T: What are your newest products?R: Here are some brochures about our product. Please look on Page 13; all the new products are listed there.T: These products are pretty good. Could you briefly tell me about your production methods? R: Of course. I can show you our production systems on video.T: OK. But if you don’t mind, I prefer seeing the factory for myself.R: That’s fine. I was hoping you would. If you have enough time, we’ll be pleased to give you a tour.T: That’s very kind of you. I’ve been looking forward to seeing your factory.R: When can we arrange the tour? What time would be convenient for you?T: I’m free tomorrow. There’s nothing like seeing products being produced firsthand.R: That’s for sure. You’ll know all about them after the tour.T: I hope to learn a lot from this visit.Part 3. Language Focus A: Follow-upPractice: Task 1Richard: Thank you for coming today, Thomas. We can start any time you’re ready.Thomas: Hello, Richard. I’m all set.R: You said yesterday that you wanted to see the production line. The tour will last about an hour. T: No production.R: First, you’ll have to put on this helmet, I’m afraid.T: OK. But, this one seems a little small.R: Please try this one.T: That’s much better.R: Well, this is our production shop. We will start with the assembly line.T: That’s fine. I’ll just follow you.R: Please stop me if you have any questions.T: OK. I’d like to know if the assembly line is fully automated.R: No, it’s half-automated.T: What’s the monthly output?R: 5,000 units per month. But we’ll be making 6,000 units at the beginning of November.T: That’s wonderful. What’s your usual percentage of rejects?R: Only 1% in normal operations.T: It’s amazing. How do you control the quality?R: All products go through three checks during the whole manufacturing process.T: How do you do that?R: First, our workers will confirm the quality of each part according to the regulations at every point in the process. We also have computer-controlled equipment to test the quality of the semi-finished product and of the final product as well. Lastly, we send some products to our public quality-control centre for checking.T: Wonderful. One more question: Is every part of the process, from the first stages to the finished product, carried out at this plant?R: Absolutely. That keeps us competitive in the tough international market.T: Is that where the finished products come off?R: Yes.Part 4.Video 1P: Welcome to our Ford Rouge Factory tour. First, let me give you a brief introduction of Ford. Ford Motor manufactures and distributes automobiles in 200 markets across six continents. With about 300,000 employees and 108 plants worldwide, the company has core and affiliated automotive brands. The Ford Rouge Factory is located in the south of Detroit at the meeting of the Rouge and Detroit Rivers. The original Rouge complex is a mile and a half wide and more than a mile long. The multiplex of 93 buildings totals 15,767,708 square feet of floor area. Buildings include plants for tire-making stamping, engine casting, frame and assembly. A massive power plant produces enough electricity to light a city the size of nearby Detroit, and a soybean conversion plant turns soybeans into plastic auto parts. Our factory tour has four parts: First, you will take the Historic Driving Tour. Buses will transport you for a narrated tour past famous land marks and behind the scenes of this massive manufacturing complex. It will take approximately20 to 30 minutes. Second is the Rare Historic Footage Viewing. Here you will see a short film of rare, never-before-seen historic footage. You will learn about the triumphs and tragedies surrounding the Rouge. It takes 13 minutes. Third is the Virtual Reality Experience. A virtual reality will provide you with a 360-degree look at how automobiles are made. The approximate time for this is 15 minutes. Finally, we come to the Assembly Plant Walking Tour. You will tour the factory and see where the new Ford F-150s are assembled in the new, lean and flexible manufacturing plant. Visitors will have the opportunity to view the final assembly process from a elevated walkway. The tour takes about 30 to 45 minutes.Part 5. Language Focus B: Follow-upPractice: Task 1Richard: That’s the end of the factory tour, Thomas.Thomas: It’s very kind of you, Richard. Thank you. The tour of the production shop has given me a very good idea of your production process.R: My pleasure! What’s your general impression, Thomas?T: Very impressive. I especially enjoyed the speed of your assembly line. It gives you an edge over your competitors.R: It does. No one can match us where high performance production speed is concerned, and you know, we owe that to our engineers and technicians. They designed and built the assembly line and succeeded in making it operational within six months.T: How much do you spend on new product development every year?R: About 8% to 10% of the gross sales.T: That’s a lot of money. Terrific! If I placed an order right now, how long would it be before I got delivery?R: It would largely depend on the size of the order and the items you want.T: Yes. What’s that building opposite us?R: That’s the warehouse. We keep a stock of the faster moving items so that urgent orders can be met quickly.T: Could you give me some brochures on your products? I’d like to let my manager know more about your production; and if possible, maybe he could also visit the plant someday.R: OK. Here’s our sales catalogue and some literature. Just let me know if you want to bring anyone else for a tour.T: Thank you very much.Part 6.Video 2Lily Wu: Hello! Everyone, I’m Lily Wu. Welcome to our factory and to the virtual Victory Instant Noodle Factory tour. I will be your guide for the tour. First, I want to give you a brief history of the manufacturing process of instant noodles. The first instant noodles were made in Japan in 1958. Today noodles are known around the globe. All over the world, every year, they are consumed at about 80 billion meals. Do you know how instant noodles are made? For such a simple-looking product, the manufacturing process is actually quite complex. Here we reveal the secrets of how instant noodles are made. All the facts are waiting for you on this virtual instant noodle factory tour. Please look at the PowerPoint slides. First, flour is transported by truck from storage silos. The flour is mixed and kneaded in a mixing machine to produce noodle dough. The dough is passed through a pair of rollers to roll it into sheets. The sheets are cut into fine strands. Pre-steaming gelatinses the noodles for easier digestion.The noodles are separated intomeal-sized blocks which are shaped into moulds. Noodles are first cooked in oil and then dried for easy storage and quick preparation by the consumer. The end! Packages of noodles are packed in boxes for shipping. That is the process required to produce instant noodles! Now let’s go to the production shop.。

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Video 1
H: Well, Mr. Aubrey, let's move on to next point, shall we?
A: OK. It's the question of the delivery date.
H: What's your deadline?
A: September 20th. We really have to insist on that because we have a very strict timetable.
It's essential for us to have it before the 30th, otherwise...
H: Yes, of course, but let me explain the position.
A: OK, go ahead, please.
H: As you know, we had a disastrous hurricane here last month and part of our workshop was damaged.
That halted production for 10days.
A: Yes, you told me.
H: So, eh, there's a backlog of orders to fill.
A: I understand but...
H: We're working at full capacity, but the earliest delivery date we can make is the last week in September.
A: I'm afraid that's not good enough.
H: Why not?
A: The engines have to be installed after we receive them. That takes time.
I do hope you'll appreciate our position, Harry. Can't you arrange
delivery for September 20th?
H: Mm! We can try but we can't guarantee it.
A: If not the 20th, then when?
H: We can guarantee September 25th.
A: Why the 25th?
H: That's the date the ship is scheduled to arrive.
We can't make an earlier shipment because production won't be complete in time.
A: Let me see, it'll take about a week for onward transport to the destination until the 5th of October.
H: Yes, I'm sorry. We can try to meet an earlier date but I don't hold out much hope.
A: OK, let's make it the 25th. But we must install absolutely on September 25th as the last possible date.
H: Fair enough.
A: All right, then. Let's make it the 25th of September.
But if it is possible earlier then all the better.
H: Of course. You can count on me. I'll do my best.
Video 2
B: Hello, Ms. Lester. Haven't seen you for a long time.
L: Hello, Mr. Backer. Nice to meet you again.
Unfortunately, we have a problem! I've just received a fax from my head office and it seems there may have been some misunderstanding about our last order.
B: Oh dear, what seems to be the problem?
L: The consignment arrived at the port yesterday on time, but while unloading, we noticed the goods were not the A1 quality we order.
B: Really! Oh, I'm terribly sorry. Something must have gone wrong. Let me check this on the computer...Er...
Oh dear, yes, I'm afraid there's been a slip-up in our Shipping Department.
I'm very sorry. It's certainly our fault.
Mm...What would you like us to do about it?
L: Well, we can keep this delivery and try to find another buyer for it. But of course, we'd need a price adjustment, say a 25% reduction on the lot. And we'd need a now delivery of A1 quality dispatched immediately.
B: That sounds fair enough. Thank you. But just let me check our stock position...
Yes, we can ship a delivery of A1 quality by the first available steamer.
Let me see, yes, actually there's one scheduled for the day after
tomorrow.
We'll make an immediate arrangement for the shipment.
L: OK. that'll be fine. Let's hope the steamer arrives on schedule and we can have the goods by the middle of next month.
B: We'll keep in touch with the shipping company and let you know if there are any problems.
L: Good. Thank you.
B: Ms. Lester, thank you very much for your cooperation.
L: We hope you'll help us out if we're in difficulties sometime in the future.
B: Yes, of course. Whenever you need us, we'll try our best to help. That's a promise.。

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