(完整word版)商务英语口语与实训2019尔雅答案
国开会计专科《商务英语1》2019秋期末试题与答案.docx
国家开放大学2019年秋商务英语3897试题与答案（在后面）一、交际用语（共计10分，每小题分）题：根据对话内容选择恰当的选项。
1.- Thank you very much for helping me.A.You're welcome.B.It doesn't matter.C.No need.2.一Hello, Lucy. How are you?And you?A.Fine, thanks.B.Yes, I am.C.Glad to meet you.3.—— Help yourself to some fish.A.It sounds nice.B.Thank you.C.Yes, please.4.一Good morning. Far East Logistics Company. This is Lin Hanxue. May I help you?A.Good morning, Ms. Lin. Nice to meet you.B.No, thank you.C.Good morning, Ms. Lin. This is Daniel Anderson speaking.5.- Here you are, Sir.A.All right.B.Yes, here we are.C.Thank you very much.二、词汇与结构（共计30分，每小题分）20题：阅读下面的句子，从三个选项中选出一个能填入空白处的最佳选项。
6.There many people running in the park every morning.A.isC. areB.were7.These police often the children across the street.A.helpB.helpsC.is helping8.It is better to tell someone to get it.A.fixB.fixedC.fixing9.The ten-day display and sale finished tomorrow.A.isB.would beC.will be10.You are planning to export this product to Europe, ?A.don't youB.aren't youC.are youI 1. Markets are the system that some people's demands and some other people's supplies.A.rejectsB.meetsC.bridges12.Small holes should be made in theA.dryC.wet13.I packing in wooden cases.A.PreferB.getC.think14.I'll the remittance f or you m our records.A.check inC. check upB.check out15.Th ere are some visitors to our marketing department next week.eB.to comingmg16.The woolen gloves should in twenty boxes.A.be packedC.be packing17.But the charge will be __ a nd it also slows down delivery.A.more valuableB.cheaperC.higher18.I'd like to know what time we can get the container it is in the port.A.whyB.whenC.where19.The third part is the results.A.expectB.expectingC.expected20.18 of the EU members have replaced their national currencies by Euro notes and corns 2002.A.forB.atC.since三、阅读理解（共计40分，每小题分）2125题：阅读下列短文，从三个选项中选出一个正确答案。
(完整版)大学英语口语2019尔雅答案
? C、 Kissing cheeks.
? D、 Kissing forehead.
3 【单选题】 Which of the following is not a modern way of greeting? D ? A、 Eskimo kiss.
4 【判断题】
In Russia, a typical greeting is a very firm handshake without direct eye contact. 答案： 错误
“ sawubona
5 【判断题】 In Armenia, a woman needs to wait for the man to offer his hand for the handshake. 答案： 正确 3 章 Food( 教师出镜部分小节测试 ) 1 【判断题】 Table Manners are very important in China. 答案： 正确 2 【判断题】 Tables in China are usually round, and the seat facing the door is normally for the host. s social status and achieve答me案nt：s. 正确
5
【判断题】
Although people from different cultures may have very different
customs and beliefs, you don
? B、 clothes
? C、
hand
? D、 seed
10 【单选题】 根据发音规则，选出下列每组词中发音不同的 1 个单词 D ? A、 violin
最新商务英语口语考试及答案
最新商务英语口语考试及答案1.What is important when organizing a meeting?Agenda creating an agenda helps participants know what they should be talking about and keep the conversation focused. Make sure the copies of the agenda are available before the meetingThe demonstration of the speaker the speaker should demonstrate in a clear, accurate and honest way to grab the audiences’ attentionFacilities. the full preparation of the facilities to ensure the success of the meeting. Such as the microphones and power point2.What is important when recruiting new staff?What is important when recruiting staff?That is the question every employer would ask. And here come three points to this theme:qualifications. the future staff should have been well educated so that they can acquire those knowledge which they are going to study in the future faster. , experience. experience nowadays is very important and necessary, the experience staff can start their work faster and cause few problems, and this is really serious for some long-term enterprises.ability the ability which combines not only one's education background but also one's working experience that can really influence a lot.3.What is important when interviewing for a new job?Information of the company. you should know more about the company, such as its profile, structure, existing problems, requirements, campaigns and future plans.Appearance you have to pay attention to your appearance. Though we can never judge a person by his appearance, the first impression is always where we start. Tgood manners .they are equally important. For example,,you should knock at the door before employer allowed you to enter the room. In that way To sum up, the job interview is indeed important. There is no need to be nervous, however, if you have made full preparations for it and given a fairly confident and honest performance, your success can be ensured.4. What is important when designing a product? Designing a product concurrently entails having marketing, legal, and engineering teams all design the product at once, instead of sequentially as in the past.5 What is important when keeping meeting minutes?The format of minutes of a meeting is uncomplicated and usually includes four parts: the heading of the meeting, the basic situation of the meeting, the body of minutes and the ending.The heading of the meeting usually includes: the name of the meeting; the time, date, the place of the meeting and the presiding officer.The basic situation of the meeting includes: attendance, defaulter, agenda and recorder.Important information The body of minutes is the main part of minutes, including reports by officers, old and new business, solutions, the date and agenda of next meeting, the names of those who make motions and those who make second motions, the results of all votes, adjournment time, etc.Of course, you can omit some parts of them according to the character of different meetings6.What is important when marketing a new product?Holding a presentation, Distributing questionnaire,hold a presentation. This is useful for the launching of your new prod uct, because it will give much useful information in an objective manner. distribute questionnaires.Questionnaires can help determine your targ et market, or the target group for your products. This refers to the age group, education group, and income group likely to purchase your produ cts. And through questionnaires, you can also find out about their habits and attitudes,Advertising7What is important when making an advertisement?a good idea color and picture advertising slogan, ,A good advertisement must have these factors. Because a good ideawill make people want to buy it. A beautiful picture and color will make p eople happy and attract people’s attentio n. And a good advertising slogan will make people remember it and know it. Make It become very popular1、存在的问题1.1临床路径设计标准不明确，有的医院自行设计临床路径，由于资源不匹配，实施过程中大打折扣。
商务英语口语与实训201X尔雅答案
Ticket Reservation1【单选题】What class of ticket would you like，______ class or business class? 那你需要定什么舱位的机票（经济舱还是商务舱）？A•A、economy•B、economic•C、economical•D、economics2【多选题】以下术语中英翻译中正确的是？ACD •A、One-way ticket 单程机票•B、Single ticket 单人机票•C、Round-trip ticket 返程机票•D、Return ticket 回程机票3【多选题】What information should we offer when we reserve an air ticket?ABC •A、Personal name•B、Leaving date•C、Destination•D、Seat number4【多选题】Lee is going to reserve an air ticket to Paris. But he is not sure about the return date. So what kind of ticket would you suggest him to book? BC•A、Return ticket•B、One-way ticket•C、Open ticket•D、Round-trip ticket5【多选题】“请问您想什么时候出发呢？”以下英文表达正确的是？ABCD •A、When would you like to leave?When will you depart?•C、What time would you like to take the plane?•D、When do you plan to go?6【多选题】How could we pay the ticket fare? BCD •A、By L/C.By cash.•C、By credit card.•D、Pay online.7【多选题】“如果您现在预订，可以享受八折优惠。
(完整版)商务英语口语与实训2019尔雅答案
Ticket Reservation1【单选题】What class of ticket would you like，______ class or business class? 那你需要定什么舱位的机票（经济舱还是商务舱）？A•A、economy•B、economic•C、economical•D、economics2【多选题】以下术语中英翻译中正确的是？ACD •A、One-way ticket 单程机票•B、Single ticket 单人机票Round-trip ticket 返程机票•D、Return ticket 回程机票3【多选题】What information should we offer when we reserve an air ticket?ABC •A、Personal name•B、Leaving dateDestination•D、Seat number4【多选题】Lee is going to reserve an air ticket to Paris. But he is not sure about t he return date. So what kind of ticket would you suggest him to book?BC•A、Return ticket•B、One-way ticket•C、Open ticket•D、Round-trip ticket5【多选题】“请问您想什么时候出发呢？”以下英文表达正确的是？ABCD •A、When would you like to leave?When will you depart?•C、What time would you like to take the plane?•D、When do you plan to go?6【多选题】How could we pay the ticket fare? BCD •A、By L/C.By cash.•C、By credit card.•D、Pay online.7【多选题】“如果您现在预订，可以享受八折优惠。
商务英语口语(习题答案.doc
商务英语口语练习答案.Unit 1 Traveling on BusinessI.A1.Please book me on Flight CAAC602 to France, first class.2.I’d like to confirm Flight BA032 we reserved.3.I’d like to stop over at San Francisco.4.Is all my baggage to be weighed?5.Sorry，Flight 602 has been booked up.6.Let me check whether there are any vacant seats in that flight.7.Where can I claim my baggage?8.This flight takes off from Beijing at 9:00 tomorrow morning, and will arrives atMeilan Airport in Hainan at about 12:00.B1.去纽卡斯尔最便宜的单程机票多少钱？2.我需要提前多久付钱支付我的机票预定？3.我会把两本字典放在手提包里，那样行李就不会超重丫。
4.这是首航988次航班的检票UI吗？5.从伦敦到北京的实际飞行时间有多长？6.在起飞过程中，我们必须扣紧安全带。
7.我们中途将在伦敦停留一小时。
8.我们预计八点钟到那儿。
9.我的座位在左侧客舱的中部。
10.请给我订两张星期日上午去伦敦的经济舱机票。
Unit 2 Receiving Foreign Guests1.A: Have you anything to declare?B: I don’t think I have anything to declare, except for a bottle of whisky, it’s duty free, isn’t it?A: Yes，everyone can bring two bottles of wine free of duty. Will you please open your suitcase, please?B: Certainly. Only personal effects.A: Is that camera a new one?B: No, it’s an old one.A: May I have a look at it?B: Certainly.A: When did you buy it?B: Last year. I have the receipt of the camera.2.Tianjin is a very important economic center in north China and also an open port city.I hope you will have a pleasant stay here.3.I still need your help during my stay here.4.As a businessman，I am always ready to go any places where I can do business.5.Please rest assured that everything will be arranged satisfactorily.6.I will visit some tourist attractions if we can close business successfully.B1.请从标有“无申报”字样的绿色通道进入。
商务英语口语考试答案（样例5）
商务英语口语考试答案（样例5）第一篇：商务英语口语考试答案商务英语口语期末考试答案Ⅰ.选择方框内单词并用其适当的形式填空。
1.delivered2.resign3.exhibitors4.disclose5.availableplaints7.appointment8.return9.recruited10.quantityⅡ.情景对话填空（10分）Dialogue 1May I have your catalog?May I have your business card?Dialogue 2What can I help you?may I speak to Mr.Hu?let him knowⅢ.翻译（10分）1.He is off today._2.Everyone coming back from an overseas business trip suffers from jet lag.3.The customer ordered 100 meters of this cloth.But we have only 30 meters in stock._______________________4.他正在出差。
(business trip)5.我明天下午带你参观我们的工厂。
（show sb.around）第二篇：商务英语口语考试题目和答案第五个What are the positive and negative qualities of leaders? Every leader has positive and negative qualities.This is because few leaders are absolutely terrible and no leaders are absolutely perfect.Leaders tell people what to do and how to act.This means that leaders need to have good character,such asstanding behind your rules and regulations;understanding your staff ,and the ability to look at information and quickly make a clear decision.But there are also negative qualities, such as ignoring your employees, do not listen to others, hesitant.第四个What is us business protocol? The most important business protocol is timing.you must arrive at business meetings on time.Only a 15-minutes delay because of traffic problem is allowed.And the next is greetings and polite conversation, including shaking hands, introductions.And you don’t h ave to exchange business cards unless there is a reason to get in contact later.And you mustn’t smoke in many public spaces.The gift shouldn’t be given until the meeting is st but not least , you should write a short thank you note to your host and hostess.You don’t have to give a gift but flowers and wine are appreciated.第三个Whatare the bad qualities of an organization? There are still some bad qualities such as bureaucratic ,centralized, conservative , impersonal in an organization.They will make the organization dissolved.And we should try our best to avoid them.that is very important.第二个What are the advantages of globalization? Globalization has several advantages on the economic, cultural, technological, social, and other aspects.We can buy goods and services with alower price.And we can find moreemployment opportunities to work.We have the chance to understand other countrys culture, technology and sct.All in all,the globalization has many advantages for us.第一个Why do some people like or dislike brands? People like the brands because of its quality, its details and its guarantee on credit.If we have brands clothes or other things , we maybe have a good feeling and think we are better than others.The reasons why people don’t like brands maybe its higher price.And most of people cant afford to pay it.And some people think its wrong to compete buying brands and Ordinary brands can also meet the needs.So they don’t like the brands.第三篇：2012 商务英语口语考试话题商务英语口语考试准备话题1.Have you ever experienced a situation in which the customer care was very good? What do you think makes good customer care? Yes, I have ever experienced a situation in which the customer care was very good.And in my opinion a good customer care is to serve the people by heart and make every effort, that means he or she should be professional and friendly.Even when a situation is not easily resolved, a caring and motivated person can usually find a way to help.So a good customer care is not to say “sorry, i can't” with smiling.2.What is customer loyalty？Are you a loyal customer? Why or why not?Customer loyalty is that the customer frequently uses the same company or buys the same product.Yes,I am a particularly loyal customer to the ICBC(industrial and commercial Bank of China)first of all, because they are extremely convenient to use.I can do all my banking over the phone and I can do this at any time of the day.I can find how much money there is in myaccount.I can pay all my bills.I also think the staff are very professional and very friendly.3.What kind of company can be called multinational? Please show one example of multinational and describe it briefly.Multinationals are companies which operate in a number of countries.And it often has a complicated structure.There is usually a parent or holding company.For example, the Mcdonald's.It is the world's largest hamburger restaurant company.And it has over 19000 restaurants in 100 countries.And the company logo is “We are committed to providing high quality food”.4.Have you ever used the Inte rnet to shop? Compared with the traditional shopping, what are the advantages and disadvantages of Internet shopping? Yes, I have ever used the Internet to shop.advantagesϖConvenience: open for 24 hours ϖReduced number of traditional middlemen ϖReduced transaction costs ϖLower prices and greater variety for the consumer ϖ No sales tax paid ϖVery transparent market/ a big threat to the survival of traditional retailing outlets ϖSpeedup in the distribution of products, particularly digital goods(written, music, image, software)disadvantagesϖ Unable to be touched for quality or tried on for comfort ϖReduced social interaction(people still need and enjoy the social experience)ϖInsecurity of the payment process(credit card information/be divulged over the net/secure electronic payment systems/software developers, banks, and credit card companies)Yes, I have.Advantages: Shopping on the internet is convenient, and I don’t have to go out.I can compare a variety of things selling on line.Disadvantages: Consumer protection is difficult to rengulate on the Internet, and the consumers may get cheated.And consumers can see the goods, but they can’t touchor try to use the googs.5.What is retailing? Can you list at least 3 types of retail outlet and say the characteristic of each respectively? Retailing is the provision of goods and services to the customer.For example, supermarket, hypermarket and specialist retailer.The supermarket is a large self-service shop selling food and drink and also small household items.The hypermarket is a very large supermarket often located on the edge of a town or city.The specialist retailer is a shop which only sells one type of product, usually of high quality.6.What are the four ways in which advertising can work? If you are give n “Dyson vacuum cleaner”, how to introduce it to your target customers? Advertise can inform or persuade or remind or motivate.Obviously the type of ad depend on the products.So take the “Dyson vacuum” for example, The silver-grey body, like machined aluminium, resembles a piece of aircraft technology.Yellow is used to highlight the important parts and give it a sense of fun.And most important, it is now the Britain's best-selling vacuum cleaner.Just have a try, you will feel surprised.7.What are the workplace cultures in Britain and Spain? What do you think is the workplace culture in our country and why do you think so? It is said that the British live to work and the Spanish work to live.It means that the Spanish work in order to enjoy their lives far more than the British do.I think in our country the workplace culture depends on the individual.Some people pursue a busy life and work all day, and they think it is their life.While others prefer to live a comfortable life and they just work in the work hour, and they just believe that work is a way to make a living, people should enjoy life.8.Many everyday brands used by people can have varying prices throughout the world.What do you think are the possible factors which caninfluence price? T ake a factor as example, and say why it can influence price.In my opinion, some of the variations in price are due to the differences in exchange rates, some are due to the differences in local raw materials and production or shipping costs, and some are due to variation in taxes.And for some brands it may be that multinational companies are charging what they think the market will bear.Also it may be because the salaries are different.For example, if the salaries are low and then people won't be able to the expensive things.So the price should be low.9.What is unique selling point? If your company wants to launch a new product “Lucky Cola”, what do you think can be the unique selling point(s)?Unique selling points differentiates your product or service from those of your rivals;It is the one thing that singles you out from the competition.It may present a point of view, a promise or a deal that no one else makes;or it may be a benefit applying to just your business, product or service.Take the Lucky Cola for example, I thi nk it can be the “lucky”, if you drink the Lucky cola, you will be lucky.This is the unique selling points of “Lucky cola”.10.What would you like to do after you finish your studies? What are you doing now for the preparation of your future plan?I want to work as an electrical engineer in the GE after i finish my studies.In order to get the registered electrical engineer certificate someday, I am now studying very hard for the knowledge preparation and I also attend training course to make thorough preparations.And i try to attend a lot of activities in order to be mature and improve interpersonal skills.第四篇：2012商务英语口语考试话题商务英语口语考试话题1.Have you ever experienced a situation in which thecustomer care was very good? What do you think makes good customer care? Customer care involves putting systems in place to maximize your customers’ satisfaction with your business.It should be a prime consideration for every business-your sales and profitability depends on keeping your customers happy.Being quick , friendly, helpful, courteous, knowledgeable, considerate and professional can make good customer care.I’ve experienced many situations in which the customer care was very good.What most impressed me is going to buy my notebook last year.When they know that I want to buy a notebook, they introduce their product friendly.Although I asked them many questions, they were very patient all the time.At last I decided to buy their product, they gave me many presents.So I think their customer care was very good.2.What is customer loyalty？Are you a loyal customer? Why or why not? The customer frequently uses the same company or buys the same product.Yes, I’m a loyal customer.For example, most of my cloth is from the same company.And I always go to the same restaurant.There is no doubt in my mind that the quality in the product is what has kept me as a loyal customer.And their customer care is also very important.If their quality of the product and the customer care are good, I usually become their loyal customer.3.What kind of company can be called multinational? Please show one example of multinational and describe it briefly.A company or corporation operating in more than two countries.I know a multinational company which all the people know.It is the Apple company.Apple designs and creates iPod and iTunes, Mac laptop and desktop computers, the OS X operating system, and the revolutionary iPhone and iPad.The founder of Apple company Steve Jobs has became the idol of many Chinese.They work manydays to buy a Iphone.So the Apple is very popular.4.Have you ever used the Internet to shop? Compared with the traditional shopping, what are the advantages and disadvantages of Internet shopping? Yes, I often use the Internet to shop.1.Can save some money 2.Can have more choices3.Need n’t spend time parking4.Needn’t carry goods back home personally5.Can do shopping at any time1.Can’t see, touch, smell the goods.2.Can’t get goods immediately.3.Difficult to have the same consumer protection as buying goods from solid shops.4.Personal information may be disclosed.5.May be given the wrong goods or the fake commodities5.What is retailing? Can you list at least 3 types of retail outlet and say the characteristic of each respectively? The final step in the whole distribution channel;no middlemen between buyers and retailers.1.Supermarketa large self-service shop selling food and drink and also small household items 2.hypermarket a very large supermarket often located on the edge of a town or city 3.shopping centre/mall A covered area with shops, supermarkets and restaurants 4.department store a large shop with many departments or sections---each department sells a different type of goods5.specialist retailerA shop which only sells one type of product, usually of high quality 6.chain storeone of a group of shops owned by the same company6.What are the four ways in which advertising can work? If you are given “Dyson vacuum cleaner”, how to introduce it to your target customers? Advertising can inform or persuade orremind or motivate;Dyson vacuum cleaner uses grey and yellow.The silver-grey body, like machined aluminium, resembles a piece of aircraft technology.Yellow is used to highlight the important parts and give it a sense of fun.And the inventor of the cleaner won the European Desigh Prize.The cleaner does not use bags to collect dust.7.What are the workplace cultures in Britain and Spain? What do you think is the workplace culture in our country and why do you think so? The British live to work and the Spanish work to live.“Live to work” obviously implies that one works happily each day and they regard their work as a pleasure.While “work to live” implies something more heavy.I think in our country people work to live.They regard work as a way of making a living.The purpose for which they work is to kill time or to make enough money to support themselves and their families.They often consider work as what they have to do.So they can’t pick up pleasure and enjoyment from their work.Such people, once they can afford to support themselves and their families, perhaps quit their work.8.Many everyday brands used by people can have varying prices throughout the world.What do you think are the possible factors which can influence price? Take a factor as example, and say why it can influence price.Exchange Rate / Taxes / Labor cost / Raw material cost / Shipping cost / Demand and Supply Purchasing Power , etc.Availability of raw materials can greatly influence the prices.For example, water in our country is too much, so the price of water in our country is very low.But in some African countries, water is very poor.So the price of water is as high as the price of oil in our country.9.What is unique selling point? If your company wants to launch a new product “Lucky Cola”, what do you think can be th e unique selling point(s)?It differentiates your product or service from those of your rivals;It is the one thing that singles you out from the competition.It may present a point of view, a promise or a deal that no one else makes;or it may be a benefit applying to just your business, product or service.Like Pepsi-Cola and Coca-Cola, Lucky Cola will become the third biggest cola company in the world.The “lucky” in lucky cola can imply that the lucky cola can give you good luck.It is very kind for people to hear the name.So this can be regarded as a big unique selling point.10.What would you like to do after you finish your studies? What are you doing now for the preparation of your future plan? Go abroad, study further, go to work.I plan to go to look for a job after I finish my studies.What I do now is paying attention to my studies.I think if I have a good grades, I will get a better job.And then I usually surf on the Internet to look for the information about my第五篇：常用商务英语口语文章来源：百度文库标题: 常用商务英语口语的学习要点是什么关键词: 常用商务英语口语导读: 常用商务英语口语是许多的朋友一直想要了解到的一类内容，为了更好的学好这些内容，我们就要从下面的文章中进行更多的认识，请看下文中对于常用商务英语口语的学习要点有哪些解读。
商务英语口语与实训-考试
1Which one is the correct procedure of price negotiation? （1.0分）0.0 分A、offer--inquiry--counter--offer--acceptanceB、offer--counter-offer--refuse--acceptanceC、inquiry--offer--counter-offer--acceptanceD、inquiry--offer--refuse--acceptance正确答案： C 我的答案：B2Please put your _____ in upright position.（1.0分）1.0 分A、seat backB、trayC、deskD、chair正确答案： A 我的答案：A3How much do you _____ per night?（1.0分）1.0 分A、costB、charge正确答案： B 我的答案：B4The sign above means__________?（1.0分）1.0 分A、liftB、escalatorC、elevator正确答案： B 我的答案：B5Go through Fifth Avenue.Then take ____turning on the left/right.（1.0分）1.0 分A、the fiveB、fiveC、fifthD、the fifth正确答案： D 我的答案：D6The sign above means__________?（1.0分）1.0 分A、baggageB、baggage carC、luggage carD、baggage cart正确答案： D 我的答案：D7Which one could be the best way to give directions?（1.0分）1.0 分A、Try to be complicated.B、Try to be simple.C、Give lots of details.D、Give lots of road names.正确答案： B 我的答案：B8Now we’ll be serving drinks. Please pull down your ______ table. （1.0分）1.0 分A、littleB、trayC、deskD、front正确答案： B 我的答案：B9I'm afraid that I have to __________ my appointment.（1.0分）1.0 分A、giveB、cancelC、presentD、delete正确答案： B 我的答案：B10I am afraid that your baggage is ______.（1.0分）1.0 分A、overweightB、overweighted正确答案： A 我的答案：A11____ the road you can see the hospital.（1.0分）1.0 分A、by the end ofB、at the end ofC、in the endD、be at the end正确答案： B 我的答案：B12Which one has the same meaning as the word "bedrock price"? （1.0分）1.0 分A、the highest priceB、the lowest priceC、the proper priceD、the reduced price正确答案： B 我的答案：B13Which of the following expressions are demanding favorable terms of payment? （1.0分）0.0 分A、L/C at sight is what we require for all our customers.B、Would you please tell us the terms of payment?C、Now let's discuss the question of payment terms.D、I don't think it is the proper time for us to accept payment by D/P.正确答案： A 我的答案：B14We’ll sign two ____, each in the Chinese and English language.（1.0分）1.0 分A、originalsB、partsC、sectionsD、aspects正确答案： A 我的答案：A15Please fasten your _______?（1.0分）1.0 分A、beltB、ropeC、stringD、seat belt正确答案： D 我的答案：D16As about the branch names of a company, which expression is not correct?（1.0分）0.0 分A、Human Resources DepartmentB、Sales Promotion DepartmentC、Personal DepartmentD、General Accounting Department正确答案： C 我的答案：B17以下表述正确的是（1.0分）0.0 分A、Can I upgrade my seat?B、All the flights have been cancelled because the weather conditions.C、What change would you like to make?D、Do you want to return your tickets?正确答案： C 我的答案：A答案解析：18A: How would you like us to pack your products?B: Since there are glasses and fragile items, I think you'd better use _______.（1.0分）1.0 分A、bagsB、drumsC、casksD、wooden boxes正确答案： D 我的答案：D19I’d like to _______ further explanations about exchanging business cards at the first meeting.（1.0分）1.0 分A、addB、offeringC、askD、post正确答案： D 我的答案：D20Choose the most suitable expression（1.0分）1.0 分A、vacant 未被占用的B、family room 家庭房C、shutter bus 接送大巴D、breakfast coupon 早餐券正确答案： A 我的答案：A21The flavor of Sichuan cuisine is_______.（1.0分）1.0 分A、spicy and hotB、sweet and lightC、fresh and saltyD、numbing and sour正确答案： A 我的答案：A22Please reorder the following dishes as a standard western dinner.1.Main course2.Soup3.Coffee4.Starter（1.0分）1.0 分A、3421B、3142C、4123D、4213正确答案： D 我的答案：D23Which sign blow has the same meaning as the sign above? （1.0分）1.0 分A、B、C、D、正确答案： C 我的答案：C24Which does not belong to the eight great regional cuisine in China? （1.0分）1.0 分A、Sichuan cuisineB、Hunan cuisineC、Jiangxi cuisineD、Zhejiang cuisine正确答案： C 我的答案：C25Which of the following is not an available foreign currency?（1.0分）1.0 分A、francB、wonC、european dollarD、pound正确答案： A 我的答案：A26What items should be included in the presentation?（1.0分）1.0 分A、Number of the customerB、Competitive RivalsC、Final RiskD、Outline and Objective正确答案： D 我的答案：D27You can________relevant situation on well known enterprises.（1.0分）1.0 分A、knowB、getC、learnD、study正确答案： C 我的答案：C28I'm glad to have the _______ of meeting you in my hometown.（1.0分）1.0 分A、pleasureB、chanceC、reputationD、time正确答案： A 我的答案：A29The woolen sweaters you delivered do not _____ the sample we provided. （1.0分）1.0 分A、likeB、asC、matchD、fit正确答案： C 我的答案：C30Which is not one of the main types of hotel room offered to the conference attendees?（1.0分）0.0 分A、twin roomB、double roomC、family suiteD、business suite正确答案： C 我的答案：D31Choose the most suitable expression（1.0分）0.0 分A、铺床服务 bed serviceB、洗衣服务 laundry serviceC、细目 detailed listD、急件 urgent pack正确答案： B 我的答案：A32以下翻译正确的是（1.0分）0.0 分A、e -ticket 经济票B、full fare 全价票C、infant fair 折扣票D、cancellation 退票正确答案： B 我的答案：A答案解析：33When will the conference_______？（1.0分）1.0 分A、heldB、holdC、be heldD、holding正确答案： C 我的答案：C34In the business letter of _______ ,give background information from your personal experience.（1.0分）1.0 分A、tradeB、introductionC、negotiationD、company正确答案： B 我的答案：B35I'm sorry to say the shipment didn't turn to _________ （1.0分）0.0 分A、be satisfied.B、be satisfying.C、be satisfactory.D、be satisfiction.正确答案： C 我的答案：B36The goods you sent us are _______ _________ to the original sample. （1.0分）1.0 分A、inferior; comparedB、inferior; comparingC、bad; comparedD、bad; comparing正确答案： A 我的答案：A37I was just _____ by the airlines that my flight has been rescheduled.（1.0分）1.0 分A、askedB、expectedC、toldD、informed正确答案： D 我的答案：D38As a Chinese, how many customs should we go through when we go to Paris for travelling?（1.0分）0.0 分A、onceB、twiceC、thriceD、none正确答案： B 我的答案：C39We have already_____ a leading market position.（1.0分）1.0 分A、acquiredB、gotC、achievedD、obtained正确答案： D 我的答案：D40Usually speaking, when should we get to the airport for the international flight?（1.0分）1.0 分A、3 hours before taking offB、2 hours before taking offC、1 hours before taking offD、40 mins before taking off正确答案： B 我的答案：B二、多选题（题数：15，共 30.0 分）1What can do to get the business concluded for both buyers and sellers? （2.0分）1.0 分A、lower the priceB、increase the quantityC、limit the time of shippmentD、limit the ways of payment正确答案： ABCD 我的答案：ABC2The packing is strong enough to stand __________.（2.0分）2.0 分A、long sea voyageB、rough handlingC、a lot of joltingD、shock正确答案： ABCD 我的答案：ABCD3Is there any standard room available on next Sunday ?（2.0分）0.0 分A、Sorry, we don't have any standard room. How about the room with king-size bed?B、I'm afraid, all the standard rooms are reserved. But we still have some double rooms.C、I'm afraid, no standard rooms at that time. But we still have some twin rooms.D、Sorry, all the standard rooms have been booked. How about the queen-bed room? 正确答案： ABD 我的答案：ABCD4Which of the following aspects need to be given in order to find the lost luggage?（2.0分）2.0 分A、your flight numberB、your ageC、description about your luggageD、your contact number or address正确答案： ACD 我的答案：ACD5what cannot be allowed for clearance?（2.0分）2.0 分A、Articles not for peosonal useB、Articles exceeding the reasonable amountC、Articles exceeding the limitation of the permitted value D、Articles without payment of required duties正确答案： ABCD 我的答案：ABCD6Shipment is to be ______ during October.（2.0分）2.0 分A、effectedB、forcedC、madeD、taken正确答案： AC 我的答案：AC7My name is Lucy Smith. And I’m____ Sales Department of Rainbow Company.（2.0分）2.0 分A、in charge ofB、major inC、responsible forD、master正确答案： AC 我的答案：ACWhat kind of element could be referred when we invite our guests to the conference?（2.0分）2.0 分A、HostB、Time & LocationC、Theme and PurposeD、Attendees and Note speakers正确答案： ABCD 我的答案：ABCD9What is the ways of promoting exhibitions?（2.0分）1.0 分A、TelemarketingB、PosterC、Radio BroadcastingFace to face talk正确答案： ABCD 我的答案：ABC10What information should we offer when we reserve an air ticket?（2.0分）2.0 分A、Personal nameB、Leaving dateC、DestinationD、Seat number正确答案： ABC 我的答案：ABC答案解析：11What background information could we prepare for presentation?（2.0分）2.0 分A、FounderB、Company CultureC、HistoryD、Potential Market正确答案： ABCD 我的答案：ABCD12What should be signed on the exchange form? （2.0分）2.0 分A、nameB、addressC、the amount of moneyD、nothing正确答案： ABC 我的答案：ABCWhat are those factors that may influence the final price of a product in the pricing negotiation?（2.0分）2.0 分A、Unit price.B、Quantity.C、Ways of payment.D、Discount.正确答案： ABCD 我的答案：ABCD14Which of the following is a foreign currency?（2.0分）2.0 分A、JPYB、USDC、EURCNY正确答案： ABC 我的答案：ABC15What should be included on the meeting agenda？（2.0分）2.0 分A、NameB、LocationC、TimeD、Topics正确答案： ABCD 我的答案：ABCD三、判断题（题数：30，共 30.0 分）1We should show our ID card when we are checking in at the departure lounge.（1.0分）1.0 分正确答案：×我的答案：×答案解析：2You should bring forward the appointment as soon as possible.（1.0分）1.0 分正确答案：×我的答案：×3Immigration officer will not check whether your passport and the visa are valid.（1.0分）1.0 分正确答案：×我的答案：×4It is not so necessary to exchange your name card with your customer when meeting him at the airport.（1.0分）1.0 分正确答案：×我的答案：×5At the formal dinner, you’d better not do anything until the host does it first.（1.0分）1.0 分正确答案：√我的答案：√6About two hours prior to takeoff, the gate attendant will announce the boarding time.（1.0分）1.0 分正确答案：×我的答案：×7It doesn’t matter to make jokes regarding aircraft hijacking or bombing.（1.0分）1.0 分正确答案：×我的答案：×8When receiving others’ business card, always look at it and acknowledge it.（1.0分）1.0 分正确答案：√我的答案：√9If you’d like to have a rest after the meal, you can press the button on your armrest and lean back at the same time.（1.0分）1.0 分正确答案：√我的答案：√10Most hallways are long.（1.0分）1.0 分正确答案：×我的答案：×11Which carousel is for the luggage from Shanghai? : 哪个行李传送带是负责运送来自上海的行李的？（1.0分）1.0 分正确答案：√我的答案：√12In China, it is polite to open gifts as soon as they are given to express appreciation.（1.0分）1.0 分正确答案：×我的答案：×13Is it in traveler's cheque？：能换旅行支票吗（1.0分）1.0 分正确答案：√我的答案：√14First class always boards the plane first.（1.0分）0.0 分正确答案：√我的答案：×15市场占有率 market share（1.0分）1.0 分正确答案：√我的答案：√16An offer is something given during the negotiation.（1.0分）0.0 分正确答案：×我的答案：√17You must not drink any alcohol on a plane according to the regulations . （1.0分）0.0 分正确答案：×我的答案：√18Battery and mobile pack charger are allowed in the checked luggage.（1.0分）0.0 分正确答案：×我的答案：√19The bedrock price is the lowest possible price you can get out of a negotiation.（1.0分）1.0 分正确答案：√我的答案：√20You should call the person you are scheduled earlier whenever possible.（1.0分）0.0 分正确答案：√我的答案：×21There are several ways for booking a hotel, such as online booking, telephone booking, etc..（1.0分）1.0 分正确答案：√我的答案：√22Place your napkin on the lap as soon as you are seated when you are having the western dinner.（1.0分）1.0 分正确答案：√我的答案：√答案解析：23The Chinese prefer to entertain in their homes rather than in the public places, especially when entertaining foreigners.（1.0分）1.0 分正确答案：×我的答案：×24You can talk with food in your mouth at the dinner.（1.0分）1.0 分正确答案：×我的答案：×答案解析：25Nothing should be crossed when you serve the customer at an exhibition （1.0分）0.0 分正确答案：√我的答案：×26The cellphone and laptop should be put in the basket for check.（1.0分）1.0 分正确答案：√我的答案：√27On the western dinner table, the bread and butter plate is on the center. （1.0分）1.0 分正确答案：×我的答案：×答案解析：28Providing the registration number can save our time for pulling up the information.（1.0分）1.0 分正确答案：√我的答案：√29You should introduce the old to the young.（1.0分）0.0 分正确答案：×我的答案：√30成品 Real prodcution（1.0分）1.0 分正确答案：×我的答案：×。
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Ticket Reservation1【单选题】What class of ticket would you like，______ class or business class? 那你需要定什么舱位的机票（经济舱还是商务舱）？A•A、economy•B、economic•C、economical•D、economics2【多选题】以下术语中英翻译中正确的是？ACD •A、One-way ticket 单程机票•B、Single ticket 单人机票Round-trip ticket 返程机票•D、Return ticket 回程机票3【多选题】What information should we offer when we reserve an air ticket?ABC •A、Personal name•B、Leaving dateDestination•D、Seat number4【多选题】Lee is going to reserve an air ticket to Paris. But he is not sure about t he return date. So what kind of ticket would you suggest him to book?BC•A、Return ticket•B、One-way ticket•C、Open ticket•D、Round-trip ticket5【多选题】“请问您想什么时候出发呢？”以下英文表达正确的是？ABCD •A、When would you like to leave?When will you depart?•C、What time would you like to take the plane?•D、When do you plan to go?6【多选题】How could we pay the ticket fare? BCD •A、By L/C.By cash.•C、By credit card.•D、Pay online.7【多选题】“如果您现在预订，可以享受八折优惠。
”以下英语表达正确的是？AC•A、We could offer you 20% discount if you reserve now.•B、We could offer you 80% discount if you reserve now.•C、You are 20% off if you reserve the ticket now.•D、You are 80% off if you reserve the ticket now.Check-in at the airport【单选题】I am afraid that your baggage is ______.A•A、overweight•B、overweighted2【多选题】We have to ____________, before going through the Security Inspection.ABCD•A、check the documents•B、check the luggage•C、choose the seat•D、get the boarding pass3【判断题】We should show our ID card when we are checking in at the departure lounge. 错误Security check1【单选题】Usually speaking, when should we get to the airport for the international flight? B•A、3 hours before taking off•B、2 hours before taking off•C、1 hours before taking off•D、40 mins before taking off【判断题】Most passengers must go through the security gate for check. ×3【判断题】The passengers are not allowed to carry metallic things. ×4【判断题】The carry-on luggage must go through X-ray scanner. √5【判断题】Flammable items cannot be taken with you into the aircraft. √6【判断题】The cellphone and laptop should be put in the basket for check. √7【判断题】1.Most passengers must go through the security gate for check. xContrabands1【多选题】Which item belongs to the contraband on the plane for the carry-on baggage?ABC•A、water•B、lighter•C、knife•D、snacks2【判断题】Only international flights require security check. 错误3【判断题】The passenger, who refuses the check, would not beallowed to board the flight. √4【判断题】Battery and mobile pack charger are allowed in the checked luggage. 错误5【判断题】It doesn’t matter to make jokes regarding aircraft hijacking or bombing. 错误【判断题】Any liquid is prohibited in the carry-on luggage. 正确Signs at the airport1【单选题】The sign above means__________?B•A、lift•B、escalator•C、elevator2【单选题】The sign above means__________?D •A、baggage•B、baggage car•C、luggage carbaggage cart3【单选题】If we need some help at the airport, what kinds of signs below could we look for?B•A、•B、•C、4【单选题】What does the sign below mean? C •A、Don’t Fall Down!•B、Be careful!•C、Wet floor!•D、Watch out!5【单选题】Which sign blow has the same meaning as the sign above? C •A、•B、•C、•D、6【多选题】The sign above means______________?ABCD•A、toilet•B、restroom•C、bathroom•D、lavatoryBoarding1【单选题】Boarding usually happens _____ minutes before scheduled departure.A•A、30•B、60•C、901202【判断题】About two hours prior to takeoff, the gate attendant will announce the boarding time. ×3【判断题】Most hallways are long. 错误Inflight Meal1【单选题】Which of the following doesn’t belong to nonalcoholic beverage?C •A、teajuice•C、liquor•D、coffee2【单选题】Please put your _____ in upright position.A •A、seat backtray•C、desk•D、chair3【单选题】Now we’ll be serving drinks. Please pull down your ______ table. B •A、littletray•C、desk•D、front4【填空题】How do you like your steak done? ____, medium or well-done? 答案：Rare你可以通过如下方式获取完整版：方式一：搜狗/百度搜索：萌面人资料铺点击进入即可方式二：打开手机浏览器扫一扫下方二维码，进入网站：方式三：打开手机微信扫一扫下方二维码，关注微信公众号：萌面人资料铺。