《商务英语应用文模板大全》电子模
2018年商务英语应用文写作-word范文模板 (21页)
本文部分内容来自网络整理，本司不为其真实性负责，如有异议或侵权请及时联系，本司将立即删除！== 本文为word格式，下载后可方便编辑和修改！ ==商务英语应用文写作篇一：商务英语应用文写作writingdear sirs,we have obtained your address from the city bank in new york and are now writingfor the establishment of business relations.please let us haveall necessary information regarding your products for export.yours faithfully,x x dear sir or madam:we thank you for your enquiry dated june 15th and enclose our quotation for variouscanned food.your early reply is appreciated. yours sincerely,x x dear sir or madam: we thank you for your order no.123 dated july 15th for our cashmere sweaters.we regret, however, that we can not accept it at the price quoted 2 weeks agodue to the increased cost of materials. the current price is, say, usd 180/piece cifsingapore. please inform us by return if we may book your orderat the revised price, sowe shall be able to effect shipment as soon as possible.yours sincerely,dear sir or madam: we wish to inform you that your order of 5000 dozens of all cotton bed sheetshave been ready for shipment. but much to our regret, we haven’t received the relevantl/c yet. as the shipment date is approaching, we must point out that unless your l/creaches us by the end of this month, we shall not be able to effect shipment withinthe stipulated time limit.you may recall that according to the stipulations of our contract no. 123, therelevant l/c should reach us not later than june 15th, 201X. we therefore, hope thatyou will open it in time so as to avoid any delay in effecting shipment. your cooperation in this respect will be appreciated. yours sincerely,x x translation1. the firm with whom we are going to do business has referred us to you for theirbusiness standing and trustworthiness.我们将与之进行业务往来的那家公司要我们向贵行了解他们的商业地位与信誉。
商务英语电子邮件范本
商务英语电子邮件范本Subject: Inquiry about Product Pricing and DeliveryDear [Recipient's Name],I hope this email finds you well. My name is [Your Name], and I am writing to inquire about the pricing and delivery details for the products offered by your company.I represent [Your Company], a leading [industry] company based in [location]. We have recently expanded our operations and are interested in establishing a business relationship with your esteemed organization. After conducting thorough market research, we have identified your products as potential additions to our product portfolio.Firstly, we would appreciate it if you could provide us with a comprehensive price list for your products. Please include any quantity discounts or promotional offers that may be available. Additionally, kindly specify the minimum order quantity and any applicable terms and conditions.Furthermore, we would like to inquire about your company's delivery options. As we aim to provide our customers with efficient and timely service, it is crucial for us to understand your delivery process. Please provide details regarding the shipping methods you offer, estimated delivery times, and any associated costs. We would also like to know if you offer any expedited shipping options for urgent orders.In addition to pricing and delivery, we would be grateful if you could provide us with information about your company's payment terms. As we value transparency and financial stability, it is important for us to understand your preferred payment methods and any credit facilities that may be available. Please also indicate if you require any initial deposits or advance payments.Moreover, we would like to learn more about your company's after-sales service and warranty policies. We believe in building long-term partnerships with our suppliers, and it is essential for us to ensure that our customers receive prompt assistance and support ifany issues arise. Therefore, please provide information on your customer support channels, return/exchange policies, and warranty coverage.Lastly, we would appreciate it if you could share any relevant product catalogs or brochures that showcase your range of offerings. This will assist us in evaluating the suitability of your products for our target market.We kindly request a prompt response to our inquiries, as we are currently finalizing our procurement decisions. Should you have any additional questions or require further information, please do not hesitate to contact me directly at [your contact information].Thank you for your attention to this matter. We look forward to the possibility of establishing a mutually beneficial business relationship with your company.Yours sincerely,[Your Name][Your Position][Your Company][Contact Information]。
商务英语应用文写作2011
Feng Xiaoping
Chapter 1 An Overview of Business Writing………………………………… 3 hours Chapter 2 Business Letters Lesson 1 Structure of Business Letters………………………………….….… 1 hours Lesson 2 Inquiry and Reply….………………………………..………………. 3 hours Lesson 3 Complaint and Adjustment………………………….…….. ……. 4 hours Chapter 3 Product Push……………………………………………………..…….2 hours Chapter 4 Memo…………………………………………………..…………………….4 hours Chapter 5 Resume and Application ...………………………………….………5 hours Chapter 6 Report………………………………………………………………………..8 hours Chapter 7 Advertisement………………………………………………..…………4 hours
Chapter 8 Corporate Profile……………………………………………….……….4 hours
Chapter 9 Directions for Product Use……………………………………………..……4 hours
Objectives
◐ ◐ ◐ ◐ Understand the nature of business writing Learn the functions of business writing Know the criteria for business writing Know modern changes in business writing
商务英语写作范文(汇总7篇)
商务英语写作范文1商务英语写作xxx5篇商务英语专业方向主要培养具有扎实的英语语言基础和较系统的'国际商务管理理论知识，具有较强的实践技能，能在外贸、外事、文化、新闻出版、教育、科研、旅游等部门从事翻译、管理、教学、研究工作的英语高级专门人才。
写作是上午英语考试中的重要部分，掌握一定的技巧才能取得高分，下面小编为大家整理了商务英语写作的xxx，供大家参考!xxx1DearThank you for yourorder. At this time we cannot fill your order due to an unexpectedshipment delay from our overseas suppliers.We will hold yourorder for arrival of the merchandise， and ship shortly thereafter. Unfortunately， we cannot provide you with a specific shipping date at this time.Thank you for youranticipated patience in this matter.xxx2DearBecause Mr. Jones isout of the office for the next two weeks I am acknowledging receipt of yourletter dated May 20， l983. Itwill be brought to his attention immediately upon his return.If I may be of anyassistance during Mr. Jones' absence，please do not hesitate to callxxx3DearThe [product name and model number] that you mailedto us for repair was received on [date] We will bereturning it to you as soon as the necessary adjustments are made.We are sorry that youexperienced a problem with our product and want to thank you for purchasing a[name of product]xxx4DearThis is to inform youthat we have carefully reviewed your estimate on the parking lotrefurbishing. We are planning to contract with you for this work.We are unable to letthis contract immediately， as finalapproval of expenditures of this nature must come from the head office in NewYork.DearWe have received yourletter acknowledging receipt of the items we mailed to you and noticing us tocancel shipment of your order for those items which are back ordered.We will be issuing youa refund as soon as we have completed the necessary paperwork for your account.We would like to takethis opportunity to thank you for shopping through [name] Our new [specify] catalogshould be arriving at your home shortly， and I believe you will be pleased by some of the beautiful choicesour buyers have made this season.Thank you for yourpatience and understanding and for providing us with the opportunity to be ofservice to you.xxx5DearThank you for yourkind letter regarding your exceptional treatment by one of our employees.A copy of your letter has been forwarded to the personnel department and willbe included in the employee's file.So seldom is it that acustomer takes the time to write a letter of appreciation， that I feel moved to reward your initiative.Please accept theenclosed certificate， which， when presented， will entitlethe bearer to a ten percent discount on the merchandise being purchased at thattime.This is but a smalltoken of our appreciation of customers such as you， upon whose satisfaction we have been allowed to grow and prosper inthis highly competitive marketplace. Again， on behalf of our entire organization， a heart-felt thank you.商务英语写作范文2商务英语写作xxx英语写作在商务英语考试中是必不可少的，要特别注意格式，下面是小编整理出来的x xx，供大家参考!xxx一：The headhunting process (234words)Dear Mr JacobsI am writing to apply to the position of Sales Adviser for the North East Region which was advertised in Herald International yesterday.Although I am currently working in the Marketing Department of a large multinational, I would appreciate to work for a rapidly expanding young company such as yours.As you can see from my enclosed CV, I obtained an honours degree in Sales and Marketing from Nottingham University in 1994. I thoroughly enjoyed the six months I spent in working in Boots plc as pert of the course. During this time I gained invaluable insights into the nature of sales. After leaving university I initially spent time working for a small local firm before finding my current job and I feel that I am more suited to the dynamics and varied demands of a smaller firm.Not only has my experience familiarised me with the challenges faced by the industry today but, having been brought up in the north east, I know the region, its problems and its undoubted potential. As a result, I feel that I would be able to relate to your customers on both a professional and a personal level.I am available for interview from 15 September and would be pleased to discuss my CV in more detail then,I look forward to hearing from you.Yours sincerelyXXXxxx二：Report writing (235words)Reassessment of job satisfaction: Sue Pearson(PR Dept.)IntroductionThis report sets out to use Workset colours to assess the accuracy of my job description as PR officer and to suggest a number of changes.FindingsIt is clear that there is a difference between the way the company views the job and the reality as I perceive it. Firstly, a number of areas which demand a significant proportion of my time are not mentioned in the official job brief. The segment on the pie chart which provides most cause for concern is the pink sector; this relates to my attendance at a number of meetings which I can contribute little. Another significant area is the grey segment; this refers to the unscheduled time I spend sorting out computer problems. I feel these activities are hampering my core work. As can be seen from the pie charts, the time I spend actively working to meet the goals agreed with my line manager is less than envisaged.ConclusionsThe above discrepancies clearly indicate that my current job brief is inaccurate. RecommendationsI would recommend that my official job brief should be updated using the Workset colours. It would also be valuable to consider the proportion of non-core colours in the pie chart and to investigate whether work in these areas could be carried out by someone else more suited to these tasks.商务英语写作范文32017年商务英语写作xxx商务英语写作是一种商务沟通手段，但是又与传统意义的.写作有着显著的差异。
商务英语应用文写作
商务英语应用文写作writing dear sirs, we have obtained your address from the city bank in new york and are now writingfor the establishment of business relations. please let us have all necessary information regarding your products for export. yours faithfully,x x dear sir or madam:we thank you for your enquiry dated june 15th and enclose our quotation for variouscanned food.your early reply is appreciated. yours sincerely,x x dear sir or madam: we thank you for your order no.123 dated july 15th for our cashmere sweaters. we regret, however, that we can not accept it at the price quoted 2 weeks agodue to the increased cost of materials. the current price is, say, usd 180/piece cifsingapore. please inform us by return if we may book your order at the revised price, sowe shall be able to effect shipment as soon as possible. yours sincerely, dear sir or madam: we wish to inform you that your order of 5000 dozens of all cotton bed sheetshave been ready for shipment. but much to our regret, we haven’t received the relevantl/c yet. as the shipment date is approaching, we must point out that unless your l/creaches us by the end of this month, we shall not be able to effect shipment withinthe stipulated time limit. you may recall that according to the stipulations of our contract no. 123, therelevant l/c should reach us not later than june 15th, 2010. we therefore, hope thatyou will open it in time so as to avoid any delay in effecting shipment. your cooperation in this respect will be appreciated. yours sincerely,x x translation 1. the firm with whom we are going to do business has referred us to you for theirbusiness standing and trustworthiness.我们将与之进行业务往来的那家公司要我们向贵行了解他们的商业地位与信誉。
商务英文E-MAIL模板大全电子模板
目录Chapter 1 建立贸易关系1. 请求建立贸易关系 Request for Establishing Business Relations2. 回复请求建立业务关系 Reply to the Request for Establishing Business Relations3. 索取产品资料 Request for Product Literature4. 回复索取产品资料 Reply to the Request for Product Literature5. 邀请会面 Invitation to the Business Appointment6. 接受会面邀请 Accepting the Invitation to the Business Appointment7. 谢绝会面邀请 Declining the Invitation to the Business Appointment8. 要求更改会面时间及地点Request for Changing the Time & Place of the MeetingChapter 2 推销9. 向特定客户推销 Sales Letter to Specific Customers10. 向不特定客户推销 Sales Circular to Non-Specific Customers11. 寄信给老客户 Sales Letter to Old Customers12. 寄信给新客户 Sales Letter to New Customers13. 推销新产品 Sales Letter for Promotion of New Products14. 推销劳务 Sales Letter for Promotion of Labor ServicesChapter 3 询盘和订货15. 一般询盘 General Inquiry16. 回复一般询盘 Reply to the General Inquiry17. 具体询盘 Specific Inquiry18. 报虚盘 Making a Non-Firm Offer19. 报实盘 Making a Firm Offer20. 买方还盘 Making a Counter Offer21. 卖方返还盘 Making a Counter-Counter Offer22. 下订单 Placing an Order23. 接受订单 Accepting an Order24. 拒绝订单 Declining an Order25. 下续订单 Placing a Repeat Order26. 推荐替代品 Offering a Substitute Product27. 接受替代品 Accepting a Substitute Product28. 拒绝替代品 Declining a Substitute Product29. 涨价通知 Notice for Price Increase30. 回复涨价通知 Reply to the Price Increase NoticeChapter4 付款31. 询问付款方式 Asking about Payment Terms32. 接受付款方式 Accepting Payment Terms33. 要求修改信用证 Request for Amendment to L/C34. 信用证修改 Amendment to L/C35. 付款通知 Payment Notice36. 收到付款通知 Receipt of Payment Notice37. 催促付款（初次）Urging Payment (First Notice)38. 催促付款（最后通告）Urging Payment (Last Notice)39. 索取发票 Asking for Invoice40. 寄送发票 Sending InvoiceChapter 5 包装和交货41. 包装要求 Packaging Requirements42. 回复包装要求 Reply to Packaging Requirements43. 装运时间 Time of Shipment44. 回复装运通知 Reply to Time of Shipment45. 催促装运 Urging Shipment46. 回复催促装运 Reply to Urging Shipment47. 出货通知 Shipment Advice48. 货物抵达通知 Goods Arrival NoticeChapter 6 投诉和致歉49. 投诉货物未寄达 Complaint about Goods Arrival Failure50. 对货物未寄达致歉 Apology for Goods Arrival Failure51. 出货延迟 Late Delivery52. 对出货延迟致歉 Apology for Late Delivery53. 投诉货物质量 Complaint about Poor Quality of Goods54. 对货物质量不佳致歉 Apology for Poor Quality of Goods55. 投诉货物数量 Complaint about Wrong Quantity of Goods56. 为数量错误致歉 Apology for Wrong Quantity of Goods57. 投诉发货出错 Complaint about Receiving Wrong Goods58. 为发货有误致歉 Apology for Sending Wrong Goods59. 抱怨包装不良 Complaint about Poor Packaging60. 为包装不良致歉 Apology for Poor Packaging61. 付款出错 Payment Error62. 为付款出错致歉 Apology for Payment Error63. 对服务的不满 Service Dissatisfaction64. 对服务不满致歉 Apology for Customer Service DissatisfactionChapter 7 商务交往65. 请求筹备出差 Request for Preparing for a Business Trip66. 回复请求筹备出差 Reply to the Request for preparing for a Business Trip67. 确认预定行程 Confirming Itinerary Reservation68. 出差后的感谢 Thanks for a Business Trip69. 活动通知 Activity Notice70. 集会通知 Gathering Notice71. 邀请担任演讲者 Inviting Speaker72. 回复演讲邀请 Reply to the Invitation for Speaker73. 展销会通知 Trade Fair Notice74. 回复邀请 Reply to the Trade Fair Invitation75. 请求帮忙做问卷调查 Request for Filling Out Questionnaire76. 请求转载许可 Request for Reproduction PermissionChapter 8 公司人事77. 人事查询 Personnel Enquiry78. 找寻人才 Looking for Qualified Personnel79. 晋升公告 Promotion Announcement80. 调动通知 Transfer Notice81. 褒奖员工 Complimenting EmployeesChapter 9 公司内部82. 会议通知 Meeting Notice83. 例行报告 Routine Report84. 问题报告 Problem Report85. 提案 Proposal86. 回复提案 Reply to Proposal87. 说服对方 Convincing the Other Side88. 给予指示 Giving Instructions89. 新产品说明 New Product DescriptionChapter 10 社交信函90. 邀请与约见函 Invitation and Appointment Letter91. 回复邀请 Reply to Invitation92. 祝贺函 Letter of Congratulation93. 慰问函 Letter of Sympathy94. 感谢函 Letter of Thanks95. 道歉函 Letter of Apology96. 通知函 Letter of Advice97. 鼓励函 Letter of Encouragement98. 探病函 Letter of Consoling the Sick99. 吊唁函 Letter of Condolence100. 节日问候 Seasons GreetingChapter 1 建立贸易关系1. 请求建立贸易关系 Request for Establishing Business RelationsWe have learned from ①(信息来源) that you are ②(公司性质) in ③(国名或地域名). We are glad that you are interested in ④(产品名称). So, we are willing to establish business relations with you. Attached please find ⑤(附件内容).We are ⑥(公司性质). We export ⑦(出口产品名称) to ⑧(出口产品目的地). If ⑨(对方条件)，we ⑩(期待事宜).We look forward to receiving your inquiry at an early date.2. 回复请求建立贸易关系 Reply to the Request for Establishing Business RelationsThanks for your email to enter into business relations with us in ①(经营范围). We have read your ②(邮件附件内容).As you know, we are ③(重述本公司身份). We have a large ④(需求量大的产品名称) market here, so we are seeking new partners. If possible, we’d like to be ⑤(我方角色) in ⑥(国名或地域名).Should ⑦(对方提供的优惠), we’ll ⑧(订单种类).We look forward to your favorable reply.3. 索取资料 Request for Product LiteratureWe learn from ①(信息来源) that you are ②(供货商身份). We ③(关注产品途径) and became much interested in your ④(产品名称).We are ⑤(我方公司身份). As we are interested in doing business with you, we would like you to send us ⑥(邮寄方式) the detailed information about ⑦(欲购产品名称) to ⑧(邮寄地址). The demand for ⑨(产品类型) in our market is really great.Your immediate attention is highly appreciated.4. 回复索取产品资料 Reply to the Request for Product LiteratureWe are so glad that you are interested in ①(产品名称). Attached are ②(附件内容). As you requested in your email, we sent you our ③(索取资料) by ④(邮寄方式), which will tell you everything about our ⑤(产品名称).Although established in ⑥(公司成立时间), we are developing very fast. We pay great attention to ⑦(特别关注之处). We have introduced advanced production equipment from ⑧(国名或地域名). We now export our products to ⑨(出口产品目的地). ⑩(产品畅销国国名或地名) is our largest market. ○ (某一特定产品系列) is a bestseller. We look forward to your trial order.v1.0 可编辑可修改5. 邀请会面 Invitation to the Business AppointmentI’d like to invite you for a meeting with ①(我公司会面人职务和姓名) if you feel convenient.As ②(会议名称) will be held in ③(会议地点) from ④(会议起始日) to ⑤(会议结束日), we think you ⑥(对方可能采取的行动). If you come, we would like to invite you for a meeting with ⑦(我公司会面人)at ⑧(会面地点), on ⑨(双方会面日) to discuss ⑩(双方会面商讨事宜). ○ (我公司会面人) wishes to have an opportunity for a meeting with you.We look forward to receiving a positive reply from you.6. 接受邀请会面 Accepting the Invitation to the Business AppointmentI’m glad that you will arrange a meeting between ①(对方会面人职务和姓名) and me on the day before the opening of ②(会议名称) to ③(会面事宜).As a matter of fact, we had had the intention to meet ④(对方会面人职务) during ⑤(会议名称) before we got your email. We cherish the opportunity ⑥(我方珍惜之事), and are pleased to have a chance to ⑦(有机会之事).We look forward to seeing you in Dongguan.7. 谢绝会面邀请 Declining the Invitation to the Business AppointmentThank you for your email of ①(对方邮件发送日), inviting me to have a meeting with ②(对方会面人职位) on ③(对方建议的会面日) before the opening of ④(会议名称) at ⑤(会面地点).I’m sorry to say that we are unable to go to ⑥(会议名称), when we ⑦(拒绝会面原因). That’s why I can’t go and meet ⑧(对方会面人职位).We hope that you will understand our situation. We wish to meet sometime in the near future to ⑨(会面目的).8. 要求更改会面时间及地点 Request for Changing the Time & Place of the MeetingThank you for your email of ①(对方邮件发送日), inviting me to have a meeting with ②(对方会面人职位) on ③(对方建议的会面日) before the opening of ④(会议名称) at ⑤(会面地点).We’d like to have the meeting on ⑥(我方提出的会面时间) at ⑦(我方提出的会面地点). It will be much more convenient to us if you agree to the date and place we have suggested.Your favorable reply would be highly appreciated.Chapter 2 推销9. 向特定客户推销 Sales Letter to Specific CustomersI would like to tell you that we have got the ①(产品名称) you inquired about ②(对方询盘时间). Attached are ③(附件名称), which will give you all details for placing an order.④(产品名称) we’ve got are ⑤(产品优势). They are really ⑥(欲推销产品引以为傲之处). They are at least as good as, if not better than, ⑦(与同类产品一样好), but prices are ⑧(价格情况).We expect your feedback before the end of this month.10. 向不特定客户推销 Sales Circular to Non-Specific CustomersWe are willing to seek partners for ①(出口产品类型).We are ②(我公司注册地点)，specializing all kinds of ③(产品种类). They are bestsellers both at home and abroad. We’ve now made some researches on ④(新研制产品名称), which we are able to provide regularly.If you are interested, please contact me at ⑤(电话联系方式). For more related information, you can ⑥(获知信息途径). Maybe we will make arrangements for a meeting to discuss details concerning ⑦(商讨事宜).11. 寄信给老客户 Sales Letter to Old CustomersIt’s been ①(有业务往来持续时间) since we executed your last order. Recently, we got in large quantities of ②(新产品名称). Attached please find ③(附件名称).I’d like to inform you that, we are ④(优惠措施) on certain items, including ⑤(对方感兴趣产品名称). Would you have a look at the attached catalogue If you wish to order large quantities, ⑥(联系方式) me. We will try to work out terms and conditions to our mutual benefit.We look forward to our continued mutually-profitable business relationship. We expect ⑦(期待事宜).12. 寄信给新客户 Sales Letter to New CustomersWe are glad to learn, from ①(信息来源), that you are interested in ②(产品名称).We ③(经营情况). Attached please find ④(附件名称).⑤(欲知详细信息), please ⑥(查询方式).We look forward to your trial order and assure you of our prompt attention.13. 推销新产品 Sales Letter for Promotion of New ProductsWe’re pleased to inform you that, with years of research, we’ve introduced our new products ①(产品名称) to market. Much to our delight, they enjoy great popularity. As we guess you might be interested, we’ve sent you ②(邮寄方式) ③(邮寄样品种类及数量) for your trial use. A trial use will convince you of theirextraordinary functioning. For more information, please ④(查看信息途径). Attached please find ⑤(附件名称). We hope you’ll take this opportunity to ⑥(为双方利益起见). If you consider placing an order, we’ll grant you ⑦(优惠幅度).14. 推销劳务 Sales Letter for Promotion of Labor ServicesWe’re pleased to learn, from ①(信息来源),that you are in need of ②(某种职业工作人员). We advertised your job vacancies and attracted ③(申请人数) applicants, from whom we have chosen ④(人数) for your consideration. Attached are ⑤(附件名称).The candidates we have chosen are ⑥(身份). They all have ⑦(工作经历持续时间) experience, in a ⑧(工作单位). We have interviewed them with satisfactory results and offered them ⑨(提供事宜) as required.They are looking forward to your phone interviews. Contact us if ⑩(所需帮助事宜). We hope to have more cooperation in the future.Chapter3 询盘和订货15. 一般询盘 General InquiryWe are very much interested in importing ①(产品名称) from you since you are ②(对方身份). We would be grateful if you could let us have detailed information about ③(产品名称) and send us samples of your complete product range as well.We have been ④(我方身份) for ⑤(公司历史年限) and have ⑥(销售渠道). We are in great need of ⑦(产品名称) in our production. Our credit standing has been AAA rated since ⑧(起始年).If business terms are satisfactory, we’ll place regular orders with you.16. 回复一般询盘 Reply to the General InquiryWe are glad to learn that you are interested in our ①(产品名称). Attached please find ②(附件信息). As you requested, we have sent you samples of our complete range ③(邮寄方式).We are one of the ④(公司性质), specializing in ⑤(经营范围). All our products are manufactured ⑥(产品优势). We ⑦(公司优势). We will allow a ⑧(折扣幅度) discount for your orders. For ⑨(欲知信息), please ⑩(获知信息途径).We look forward to your trial order.17. 具体询盘 Specific InquiryWe are ①(公司性质). We have obtained your name and address from ②(信息来源) and we are very interested in ③(产品名称).We’d like to have an ④(产品数量) quotation of the said products, ⑤(价格术语).We’d like you to tell us about ⑥(其他欲知事项). If ⑦(下订单前提条件), we will place an order with you.We would await your reply.18. 报虚盘 Making a Non-Firm OfferWe thank you for your inquiry ①(对方询盘日)，asking for ②(欲购产品数量) quotation of ③(欲购产品名称) made in ④(产品原产地). We are pleased to offer as follows: ⑤(报盘详细内容).The above offer is subject to our final confirmation. If you think our offer meets your requirements, please let us know at an early date. We would be glad to offer any additional information you need.19. 报实盘 Making a Firm OfferThank you for your inquiry of ①(对方询盘日), asking for an ②(欲购产品数量) quotation of our ③(欲购产品名称). We are pleased to offer as follows: ④(报盘详细内容).The above offer is firm until ⑤(报价有效期限). If you think our offer is satisfactory, please let us know before ⑥(订单有效期限). You can be assured of our best service.20. 买方还盘 Making a Counter Offe rWe thank you for your email of ①(对方邮件发送日期), offering us ②(我方欲购产品名称及数量) made in ③(产品原产地) at ④(卖方报价).We regret to inform you that we can’t accept your offer as ⑤(还盘原因). For ⑥(继续保持合作的原因), we counter offer as follows, subject to your reply reaching us ⑦(有效期限): ⑧(我方还盘价). We are satisfied with other terms in your offer. We look forward to your favorable reply..21. 卖方返还盘 Making a Counter-Counter OfferReferring to your counter offer of ①(对方还盘邮件发送日期), asking for a cut down of the price from ②(我方报盘价) to ③(对方还盘价), we regret to tell you that it is difficult for us to accept your counter offer.The price we set in our offer is carefully calculated. As a matter of fact, we have had considerable business with many customers at ④(价格描述).Our ⑤(我方产品种类) sell well in their markets. As you know, our products are far superior in quality to ⑥(同类产品名称) provided by any other suppliers in the world. For long lasting trade relations between us, however, we decide to allow you ⑦(让利种类) if your order ⑧(订单价值).If you think our proposal acceptable, please place an order on or before May 31st.22. 下订单 Placing an OrderThank you for your timely reply of ①(对方邮件发送日期) to our inquiry about the ②(欲购产品名称). We are very satisfied with the trade terms you offer. The prices are acceptable. Therefore, we now email you our purchase order ③(订单编号) in the attached file.We will open ④(信用证种类) in your favor as soon as possible through ⑤(开户行), for the total value of ⑥(总价值) as stated in this order. Please inform us of the shipping date at least ⑦(提前通知装船天数) in advance after you receive our L/C. We look forward to your confirmation of the acceptance of our order.23. 接受订单 Accepting an OrderWe confirm our acceptance to your order ①(订单编号) you emailed us ②(对方邮件发送时间) for ③(订购产品名称). We welcome you as one of our customers.We are pleased to send you in the attached file the Sales Confirmation ④(销售确认书编号) for your e-signature. Please cosign it and return it to us for our file. And please open your L/C ⑤(开证时间). Shipment will be made upon our receipt of your L/C.Your cooperation is highly appreciated. We assure you of ⑥(我方承诺) and look forward to receiving ⑦(期盼对方继续订购) from you.24. 拒绝订单 Declining an OrderWe acknowledge receipt of your order ①(订单编号) you emailed us ②(对方邮件发送时间) for ③(订购产品名称), but regret to tell you that we are unable to take your order as ④(无法供货原因).⑤(无法供货的原因).We are indeed sorry for being unable to take your order. We sincerely hope that you will understand our situation and keep business relations with us in the future.25. 下续订单 Placing a Repeat OrderWe are pleased to inform you that the ①(产品名称) we ordered from you last time is very suitable for our market. Last shipment of ②(产品名称) sells well here. As we believe there is still a great demand for ③(产品名称) in our market, we are placing with you a repeat order ④(续订单编号) in the attached file for the same kinds and the same quantity of the said products at the same price and on the same trade terms as we did last time, provided ⑤(续订单特别要求). We hope you will ⑥(希望对方所做之事).We expect you to confirm our repeat order as soon as possible.26. 推荐替代品 Offering a Substitute ProductWe are pleased to learn from your email ①(对方发送邮件日期) that you intend to place with us an order for ②(欲订产品名称),but we regret to tell you that this model is already out ofproduction.We’d like to recommend to you our new model ③(替代产品型号), which is even more welcomed by ④(受谁欢迎). This new model is much better than the previous one, but the price is ⑤(替代品价格低廉程度) lower with ⑥(替代品“卖点”). Attached please find our latest catalogue and export price list so that you can know more about our new model or you can visit our web site：⑦(公司网站) to get more information you need.We expect you to place a trial order with us.27. 接受替代品 Accepting a Substitute ProductThank you very much for your recommendation. As this model is new to our market, we’d like to place a trial order with you for ①(替代品名称及数量), if you allow us ②(优惠种类及优惠额). Attached please find our Purchase Order ③(采购订单编号). We will open an ④(开立何种信用证) in your favor for the total value as stated in this order as soon as we get your confirmation. It is for keeping our long term trade relationship that we decide to place this trial order. We hope you will ⑤(希望对方所做之事) concerning this transaction.We look forward to your positive reply.28. 拒绝替代品 Declining a Substitute ProductWe have received your email recommending us the ①(替代品名称及数量) for lack of②(原欲购产品名称) we requested, but we are very sorry to say that we can’t accept③(替代品名称). ④(拒绝替代品的原因). ⑤(我方提出的解决办法). If you fail to deliver ⑥(原欲购产品名称及数量) on time, you have to pay us liquidated damages, that is, a ⑦(赔偿额度) of the total value of the delayed goods, for ⑧(延误期限). We hope you will give us a favorable reply as soon as possible.29. 涨价通知 Notice for Price IncreaseWe formally inform you that the price of ①(涨价产品名称) has increased by ②(价格上涨幅度) mainly owing to ③(涨价原因).④(对涨价原因做具体解释). We can’t but increase our export price by ⑤(价格上涨幅度). In fact, many companies have increased their price to that extent. However, for ⑥(提供原价的原因), we offer you the original price for your ⑦(最近的一次订单时间或订单编号) order. From⑧(涨价起始时间) , the price will go up by ⑨(价格上涨幅度).We hope you will ⑩(希望对方所做之事).30. 回复涨价通知 Reply to the Price Increase NoticeThank you for informing us the ①(涨价幅度) increase in the price of ②(涨价产品名称) due to ③(涨价原因).To tell you the truth, we have predicted the increase in the price of ④(涨价产品名称), but we didn’t expect the rise to be so high as ⑤(涨价幅度). We thank you for keeping the original price for our ⑥(最近的一次订单). Would you reconsider our later orders at the price of ⑦(略低于卖方涨价幅度的价格)Reconsider the price of the products and we’ll ⑧(我方将做之事).Chapter 4 付款31. 询问付款方式 Asking about Payment TermsWe are in receipt of your bid yesterday for ①(对方递盘主要内容).However, you didn’t mention specific payment terms.We’d like to tell you that we only accept payment by ②(信用证种类).Generally speaking,③(付款方式)is considered to be a reliable and safe method of payment in international trade. It protects the rights and interests of both of us. It is our usual case accept ④(信用证种类) when we do business internationally. We wonder whether you accept this kind of payment.Thank you in advance for your prompt reply.32. 接受付款方式 Accepting Payment TermsWe thank you for your email telling us about the payment terms, which we forgot to mention in ①(我方信函种类).We accept the payment terms you have offered, that is, we’ll make payment by ②(我方接受的信用证种类).It is true that ③(付款方式) is the safest way of payment and ④(信用证种类)is more favorable to you. Though it will add to our cost, we’ll do as you have asked us to. As we need to put a deposit in the bank amounting to the cost of the import, we need ⑤(所需时间)to arrange all the issues concerning the opening of ⑥(信用证种类).We’ll let you know once we have ⑦(信用证种类)opened.33. 要求修改信用证 Request for Amendment to L/CMany thanks for sending us your L/C ①(信用证编号) issued by ②(开证行名称).However, on checking its clauses we found with regret that your Letter of Credit has several mistakes. You are kindly requested to amend the above L/C as follows:③(信用证需修改之处).As soon as we confirm the above amendment, we shall proceed with ④(我方立即着手办理事宜)at once.A prompt reply will greatly oblige us.34. 信用证修改 Amendment to L/CThanks for the email asking us to make amendment to our L/C. As requested, the amendment to our L/C ①(信用证编号) has been made as follows:②(对信用证的具体修改内容).Shortly after receiving your email, we checked the details and found ③(信用证错误数量) in our L/C. We are really sorry ④(致歉原因).We have now instructed our bank ⑤(开证行名称) to make the amendment. The amendment advice will reach you soon. Please try your utmost to ⑥ (催促对方办理事宜)once you confirm our amendment. We expect to receive the first shipment at the date stated in the contract.35. 付款通知 Payment NoticeAs agreed, we are drawing on you for the value of ①(货物名称).The payment in arrears amount to ②(对方应付款额).To simplify the issues, we will ③(我方为简化过程所采取的措施). Please protect our draft on presentation.We shall appreciate your cooperation.36. 收到付款通知 Receipt of Payment NoticeWe are in receipt of your email about payment notice of ①(对方发送邮件时间)contents of which have had our due perusal. In view of ②(说明原因),we will ③(我方立即办理事宜)immediately. Supplementary to this email, we wish to say that the amount ④(货款金额)has already been ⑤(货款处理情况).Please accord this matter your close attention. If you haven’t received the payment of the goods, please keep us advised as far in advance as possible.37. 催促付款（初次） Urging Payment (First Notice)As required in the contract, which was settled by careful discussion of both parties, we wish to call your attention to the fact that we have got ①(已备货物) ready for some time.However, up till now, we haven’t had any news concerning your payment. Therefore, we kindly ask you to send us the payment as scheduled, so that we can execute your order ②(订单编号) within the contract time.We hope that you will ③(亟待对方解决事宜)as soon as possible.38. 催促付款（最后通告） Urging Payment (Last Notice)We wonder whether you have received our emails, asking you to send us payment for your order ①(订单编号).In spite of our repeated reminders, the payment still remains unsettled. We have emailed you asking for the speeding up of the payment over and over again. Frankly speaking, we have got a little bit uneasy at no arrival of your payment. It is your responsibility to pay the products in due time. Should you have financial difficulties, please let us know. This will be the last time for us to remind you that if you fail to send us payment by ②(付款最后期限),you will have to ③(未付款所导致的后果) accordingly.Please arrange payment as soon as possible so as to continue our cooperation.39. 索取发票 Asking for InvoiceWe are pleased to have received your high quality products on schedule.①(对收到的产品进行评论).We further know your good reputation, so we expect to continue our smooth cooperation.The only thing, however, we are feeling a little worried about is that we have received all the documents except the invoice. As a rule, we require commercial invoice in ② (发票复印数量). Please write our company name ③(公司名称) as the buyer with the amount of ④(发票面额). Our order number is ⑤(订单编号).Since it is important, please post them to us with the original invoice ⑥(邮寄方式). Thanks in advance for your immediate attention.40. 寄送发票 Sending InvoiceThanks for telling us the issues concerning the invoice of your order ①(订单编号).We have noted your instructions about the invoice and, as requested, have postedyou the ②(所寄票据) in ③(复印数量),together with the original one, by ④(快递公司名称)，⑤(邮寄时间).The number of the mail by ⑥(快递公司名称) is:⑦(快递邮件编号).They will contact you by your mobile phone. We have sent you an e-copy in the attached file for your advance look. We look forward to our further cooperation in the future.Please acknowledge receipt of the invoice we sent you ⑧ (邮寄时间) once you get it.Chapter 5 包装和交货41. 包装要求 Packaging RequirementsWe appreciate your email asking about ①(对方邮件询问内容).As our products are easily damaged, it is quite necessary to pay special attention to packaging. Also please ②(对方需特别注意的事项).Frankly speaking, our packaging requirements are quite strict. The details are written in our packing instruction, which is attached. However, I’d like to emphasize the following four points：1. The packaging must be strong enough to withstand③(货物所能承受的内容).2. The products are to be wrapped in...before being packed in④(包装方式).3. The most important thing is to protect the goods⑤(货物需避免的因素).4. Any loss in transit is to be compensated by..pany.We believe you will give special care to the packaging to avoid any possible damage.42. 回复包装要求 Reply to Packaging RequirementsHaving received your email of ①(对方邮件主题),we immediately passed your opinions on packing to our ②(与包装问题直接相关的人).Recently, they have made a number of improvements in packaging. We will also take effective measures to satisfy yourpackaging requirement.We have prepared ③(已备的包装)so as to protect the goods against④（可能遭受的损失）.And also, we give special care to the problem of ⑤(需特别注意的事项).In sum, we will reinforce packing in order to minimize the extent of any damage to the goods in transit.If you have any questions, please email me or call me.43. 装运时间 Time of ShipmentWe are pleased to inform you that we have shipped ①(货物批次) for your order ②(订单编号).Since your order is a large one, the goods are to be shipped in ③(货物批数) of ④(每批货物数量) with separate bills of lading according to our sales contract. The first shipment has already been loaded on board “⑤”(货轮名称),which is sailing for your port ⑥ (目的港名称)，⑦(货轮启航时间) from ⑧(装货港名称).We believe that the goods will reach you in time to meet the needs of your market and that they will prove to be satisfactory to your customers.Please let us know the moment you have received the goods.44. 回复装运通知 Reply to Time of ShipmentMany thanks for your email telling us about ①(货物批次)for our order ②(订单编号).We really appreciate your timely arrangement.The punctual shipment will help us deal with other corresponding issues smoothly. We expect the goods to reach us in time so that we will be able to put them to market at a time ③(何种情形下).Thank you for your efforts and true cooperation. And we expect you to get the ④(货物另一批次) ready for shipment concerning our order ⑤(订单编号).As soon as we get the goods, we will email to let you know.45. 催促装运 Urging ShipmentWe regret to say that we have not heard anything from you about①(希望对方办理的事宜). As you know, our contract is for ② (合同规定的装运要求).We understand there must be some particular reasons for ③(对方未解决或未处理的事宜). However, we have the right to know detailed information. And we would like to cooperate with you to deal with this problem. Even if we did not know the reason,④(我方做出的何种让步).Please arrange the shipment as soon as possible and let us know ⑤(要对方告知的事宜).46. 回复催促装运 Reply to Urging ShipmentWe have already received your email of ①(对方邮件的日期).We feel sorry for the shipment delay, which was caused by ②(说明装运延迟的原因).It is our fault not letting you know the cause in time.In addition, because of ③(未能按时装运的另一个原因),we failed to make timely shipment. After communication with related officials, we now have settled the problem.The shipment of ④(产品名称和数量) under S/C ⑤(合同编号) will be arranged to go forth on board .⑥(货船名称).The ship will sail from⑦(出货港口名称) on or about ⑧(装运时间).We will email you immediately when the ship sets off.Thanks for your understanding and cooperation.47. 出货通知 Shipment AdviceWe are pleased to inform you that we have completed the shipment of ① (产品名称) in accordance with the stipulations set forth in ② (信用证编号). The ③(货船名称) has sailed from ④ (出货港口名称) on ⑤ (出港日期).We are attaching the following copies of shipping documents for your advance look:⑥(单据名称)⑦(票据编号).If you find any problem, please let us know as soon as possible.48. 货物抵达通知 Goods Arrival NoticeAfter ①(说明原因),the first batch has already arrived. Because of ②(具体装运安排的原因),we agree to ship the goods in ③(装运安排).We greatly appreciate it that the first batch has reached us in safety and in good condition. We expect to get ④(货物批次) by⑤(期望货物到达的日期).There is one thing we need to mention, that is, it is no matter ⑥(我方特别强调的事宜)as long as they arrive here in time as required.We look forward to ⑦(货物批次) .Chapter6 投诉和致歉49. 投诉货物未寄达 Complaint about Goods Arrival FailureFor the non-arrival of the goods, we are most reluctant to complain, but we must draw your attention to this matter.According to the contract, the goods should arrive at the port ① (港口名称) on ② (货物寄达日期).However, even till today ③(发送邮件当天日期),we still have not had any news about the arrival of the products. Moreover, we have not received any information from you for explanation. Please carefully check every step of the ④(需核查内容)in order to find the exact causes.。
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书信类：Dear [Name],I hope this letter finds you well. I am writing to [state the purpose of your letter]. As [provide background information], I have [conclusion or next action].I would appreciate it if you could [request]. Thank you for your time.Best regards,[Your Name]通知类：Notice:We would like to inform you that [notification details]. Please make sure to [action required]. Thank you for your cooperation.演讲稿类：Ladies and gentlemen,Thank you for being here today. I would like to talk about [topic of speech]. It is important to note that [emphasis or viewpoint]. We must also recognize that [counterargument or further explanation]. In conclusion, [summary or call to action]. Thank you.电子邮件类：Subject: [Subject Line]To: [Recipient's Email Address]From: [Your Email Address]Dear [Recipient's Name],I hope this email finds you well. I am writing to [state the purpose of your email]. As [provide background information], I have [conclusion or next action].Thank you for your time.[Your Name]。
商务英文EMAIL模板大全电子模板
目录Chapter 1 建立贸易关系1. 请求建立贸易关系Request for Establishing Business Relations2. 回复请求建立业务关系Reply to the Request for Establishing Business Relations3. 索取产品资料Request for Product Literature4. 回复索取产品资料Reply to the Request for Product Literature5. 邀请会面Invitation to the Business Appointment6. 接受会面邀请Accepting the Invitation to the Business Appointment7. 谢绝会面邀请Declining the Invitation to the Business Appointment8. 要求更改会面时间及地点Request for Changing the Time & Place of the MeetingChapter 2 推销9. 向特定客户推销Sales Letter to Specific Customers10. 向不特定客户推销Sales Circular to Non-Specific Customers11. 寄信给老客户Sales Letter to Old Customers12. 寄信给新客户Sales Letter to New Customers13. 推销新产品Sales Letter for Promotion of New Products14. 推销劳务Sales Letter for Promotion of Labor ServicesChapter 3 询盘和订货15. 一般询盘General Inquiry16. 回复一般询盘Reply to the General Inquiry17. 具体询盘Specific Inquiry18. 报虚盘Making a Non-Firm Offer19. 报实盘Making a Firm Offer20. 买方还盘Making a Counter Offer21. 卖方返还盘Making a Counter-Counter Offer22. 下订单Placing an Order23. 接受订单Accepting an Order24. 拒绝订单Declining an Order25. 下续订单Placing a Repeat Order26. 推荐替代品Offering a Substitute Product27. 接受替代品Accepting a Substitute Product28. 拒绝替代品Declining a Substitute Product29. 涨价通知Notice for Price Increase30. 回复涨价通知Reply to the Price Increase NoticeChapter4 付款31. 询问付款方式Asking about Payment Terms32. 接受付款方式Accepting Payment Terms33. 要求修改信用证Request for Amendment to L/C34. 信用证修改Amendment to L/C35. 付款通知Payment Notice36. 收到付款通知Receipt of Payment Notice37. 催促付款（初次）Urging Payment (First Notice)38. 催促付款（最后通告）Urging Payment (Last Notice)39. 索取发票Asking for Invoice40. 寄送发票Sending InvoiceChapter 5 包装和交货41. 包装要求Packaging Requirements42. 回复包装要求Reply to Packaging Requirements43. 装运时间Time of Shipment44. 回复装运通知Reply to Time of Shipment45. 催促装运Urging Shipment46. 回复催促装运Reply to Urging Shipment47. 出货通知Shipment Advice48. 货物抵达通知Goods Arrival NoticeChapter 6 投诉和致歉49. 投诉货物未寄达Complaint about Goods Arrival Failure50. 对货物未寄达致歉Apology for Goods Arrival Failure51. 出货延迟Late Delivery52. 对出货延迟致歉Apology for Late Delivery53. 投诉货物质量Complaint about Poor Quality of Goods54. 对货物质量不佳致歉Apology for Poor Quality of Goods55. 投诉货物数量Complaint about Wrong Quantity of Goods56. 为数量错误致歉Apology for Wrong Quantity of Goods57. 投诉发货出错Complaint about Receiving Wrong Goods58. 为发货有误致歉Apology for Sending Wrong Goods59. 抱怨包装不良Complaint about Poor Packaging60. 为包装不良致歉Apology for Poor Packaging61. 付款出错Payment Error62. 为付款出错致歉Apology for Payment Error63. 对服务的不满Service Dissatisfaction64. 对服务不满致歉Apology for Customer Service DissatisfactionChapter 7 商务交往65. 请求筹备出差Request for Preparing for a Business Trip66. 回复请求筹备出差Reply to the Request for preparing for a Business Trip67. 确认预定行程Confirming Itinerary Reservation68. 出差后的感谢Thanks for a Business Trip69. 活动通知Activity Notice70. 集会通知Gathering Notice71. 邀请担任演讲者Inviting Speaker72. 回复演讲邀请Reply to the Invitation for Speaker73. 展销会通知Trade Fair Notice74. 回复邀请Reply to the Trade Fair Invitation75. 请求帮忙做问卷调查Request for Filling Out Questionnaire76. 请求转载许可Request for Reproduction PermissionChapter 8 公司人事77. 人事查询Personnel Enquiry78. 找寻人才Looking for Qualified Personnel79. 晋升公告Promotion Announcement80. 调动通知Transfer Notice81. 褒奖员工Complimenting EmployeesChapter 9 公司内部82. 会议通知Meeting Notice83. 例行报告Routine Report84. 问题报告Problem Report85. 提案Proposal86. 回复提案Reply to Proposal87. 说服对方Convincing the Other Side88. 给予指示Giving Instructions89. 新产品说明New Product DescriptionChapter 10 社交信函90. 邀请与约见函Invitation and Appointment Letter91. 回复邀请Reply to Invitation92. 祝贺函Letter of Congratulation93. 慰问函Letter of Sympathy94. 感谢函Letter of Thanks95. 道歉函Letter of Apology96. 通知函Letter of Advice97. 鼓励函Letter of Encouragement98. 探病函Letter of Consoling the Sick99. 吊唁函Letter of Condolence100. 节日问候Seasons GreetingChapter 1 建立贸易关系1. 请求建立贸易关系Request for Establishing Business RelationsWe have learned from ①(信息来源) that you are ②(公司性质) in ③(国名或地域名). We are glad that you are interested in ④(产品名称). So, we are willing to establish business relations with you. Attached please find ⑤(附件内容).We are ⑥(公司性质). We export ⑦(出口产品名称) to ⑧(出口产品目的地). If ⑨(对方条件)，we ⑩(期待事宜).We look forward to receiving your inquiry at an early date.2. 回复请求建立贸易关系Reply to the Request for Establishing Business RelationsThanks for your email to enter into business relations with us in ①(经营范围). We have read your ②(邮件附件内容).As you know, we are ③(重述本公司身份). We have a large ④(需求量大的产品名称) market here, so we are seeking new partners. If possible, we’d like to be ⑤(我方角色) in ⑥(国名或地域名).Should ⑦(对方提供的优惠), we’ll ⑧(订单种类).We look forward to your favorable reply.3. 索取资料Request for Product LiteratureWe learn from ①(信息来源) that you are ②(供货商身份). We ③(关注产品途径) and became much interested in your ④(产品名称).We are ⑤(我方公司身份). As we are interested in doing business with you, we would like you to send us ⑥(邮寄方式) the detailed information about ⑦(欲购产品名称) to ⑧(邮寄地址). The demand for ⑨(产品类型) in our market is really great.Your immediate attention is highly appreciated.4. 回复索取产品资料Reply to the Request for Product LiteratureWe are so glad that you are interested in ①(产品名称). Attached are ②(附件内容). As you requested in your email, we sent you our ③(索取资料) by ④(邮寄方式), which will tell you everything about our ⑤(产品名称).Although established in ⑥(公司成立时间), we are developing very fast. We pay great attention to ⑦(特别关注之处). We have introduced advanced production equipment from ⑧(国名或地域名). We now export our products to ⑨(出口产品目的地). ⑩(产品畅销国国名或地名) is our largest market. ○11 (某一特定产品系列) is a bestseller.We look forward to your trial order.5. 邀请会面Invitation to the Business AppointmentI’d like to invite you for a meeting with ①(我公司会面人职务和姓名) if you feel convenient.As ②(会议名称) will be held in ③(会议地点) from ④(会议起始日) to ⑤(会议结束日), we think you ⑥(对方可能采取的行动). If you come, we would like to invite you for a meeting with ⑦(我公司会面人)at ⑧(会面地点), on ⑨(双方会面日) to discuss ⑩(双方会面商讨事宜). ○11 (我公司会面人) wishes to have an opportunity for a meeting with you.We look forward to receiving a positive reply from you.6. 接受邀请会面Accepting the Invitation to the Business AppointmentI’m glad that you will arrange a meeting between ①(对方会面人职务和姓名) and me on the day before the opening of ②(会议名称) to ③(会面事宜).As a matter of fact, we had had the intention to meet ④(对方会面人职务) during ⑤(会议名称) before we got your email. We cherish the opportunity ⑥(我方珍惜之事), and are pleased to have a chance to ⑦(有机会之事).We look forward to seeing you in Dongguan.7. 谢绝会面邀请Declining the Invitation to the Business AppointmentThank you for your email of ①(对方邮件发送日), inviting me to have a meeting with ②(对方会面人职位) on ③(对方建议的会面日) before the opening of ④(会议名称) at ⑤(会面地点).I’m sorry to say that we are unable to go to ⑥(会议名称), when we ⑦(拒绝会面原因). That’s why I can’t go and meet ⑧(对方会面人职位).We hope that you will understand our situation. We wish to meet sometime in the near future to⑨(会面目的).8. 要求更改会面时间及地点Request for Changing the Time & Place of the MeetingThank you for your email of ①(对方邮件发送日), inviting me to have a meeting with ②(对方会面人职位) on ③(对方建议的会面日) before the opening of ④(会议名称) at ⑤(会面地点).We’d like to have the meeting on ⑥(我方提出的会面时间) at ⑦(我方提出的会面地点). It will be much more convenient to us if you agree to the date and place we have suggested.Your favorable reply would be highly appreciated.Chapter 2 推销9. 向特定客户推销Sales Letter to Specific CustomersI would like to tell you that we have got the ①(产品名称) you inquired about ②(对方询盘时间). Attached are ③(附件名称), which will give you all details for placing an order.④(产品名称) we’ve got are ⑤(产品优势). They are really ⑥(欲推销产品引以为傲之处). They are at least as good as, if not better than, ⑦(与同类产品一样好), but prices are ⑧(价格情况).We expect your feedback before the end of this month.10. 向不特定客户推销Sales Circular to Non-Specific CustomersWe are willing to seek partners for ①(出口产品类型).We are ②(我公司注册地点)，specializing all kinds of ③(产品种类). They are bestsellers both at home and abroad. We’ve now made some researches on ④(新研制产品名称), which we are able to provide regularly.If you are interested, please contact me at ⑤(电话联系方式). For more related information, you can⑥(获知信息途径). Maybe we will make arrangements for a meeting to discuss details concerning⑦(商讨事宜).11. 寄信给老客户Sales Letter to Old CustomersIt’s been ①(有业务往来持续时间) since we executed your last order. Recently, we got in large quantities of ②(新产品名称). Attached please find ③(附件名称).I’d like to inform you that, we are ④(优惠措施) on certain items, including ⑤(对方感兴趣产品名称). Would you have a look at the attached catalogue? If you wish to order large quantities, ⑥(联系方式) me. We will try to work out terms and conditions to our mutual benefit.We look forward to our continued mutually-profitable business relationship. We expect ⑦(期待事宜).12. 寄信给新客户Sales Letter to New CustomersWe are glad to learn, from ①(信息来源), that you are interested in ②(产品名称).We ③(经营情况). Attached please find ④(附件名称).⑤(欲知详细信息), please ⑥(查询方式).We look forward to your trial order and assure you of our prompt attention.13. 推销新产品Sales Letter for Promotion of New ProductsWe’re pleased to inform you that, with years of research, we’ve introduced our new products ①(产品名称) to market. Much to our delight, they enjoy great popularity. As we guess you might be interested, we’ve sent you ②(邮寄方式) ③(邮寄样品种类及数量) for your trial use. A trial use will convince you of their extraordinary functioning. For more information, please ④(查看信息途径).Attached please find ⑤(附件名称). We hope you’ll take this opportunity to ⑥(为双方利益起见). If you consi der placing an order, we’ll grant you ⑦(优惠幅度).14. 推销劳务Sales Letter for Promotion of Labor ServicesWe’re pleased to learn, from ①(信息来源),that you are in need of ②(某种职业工作人员). We advertised your job vacancies and attracted ③(申请人数) applicants, from whom we have chosen ④(人数) for your consideration. Attached are ⑤(附件名称).The candidates we have chosen are ⑥(身份). They all have ⑦(工作经历持续时间) experience, in a ⑧(工作单位). We have interviewed them with satisfactory results and offered them ⑨(提供事宜) as required.They are looking forward to your phone interviews. Contact us if ⑩(所需帮助事宜). We hope to have more cooperation in the future.Chapter3 询盘和订货15. 一般询盘General InquiryWe are very much interested in importing ①(产品名称) from you since you are ②(对方身份). We would be grateful if you could let us have detailed information about ③(产品名称) and send us samples of your complete product range as well.We have been ④(我方身份) for ⑤(公司历史年限) and have ⑥(销售渠道). We are in great need of ⑦(产品名称) in our production. Our credit standing has been AAA rated since ⑧(起始年).If business terms are satisfactory, we’ll place regular orders with you.16. 回复一般询盘Reply to the General InquiryWe are glad to learn that you are interested in our ①(产品名称). Attached please find ②(附件信息). As you requested, we have sent you samples of our complete range ③(邮寄方式).We are one of the ④(公司性质), specializing in ⑤(经营范围). All our products are manufactured ⑥(产品优势). We ⑦(公司优势). We will allow a ⑧(折扣幅度) discount for your orders. For ⑨(欲知信息), please ⑩(获知信息途径).We look forward to your trial order.17. 具体询盘Specific InquiryWe are ①(公司性质). We have obtained your name and address from ②(信息来源) and we are very interested in ③(产品名称).We’d like to have an ④(产品数量) quotation of the said products, ⑤(价格术语).We’d like you to tell us about ⑥(其他欲知事项). If ⑦(下订单前提条件), we will place an order with you.We would await your reply.18. 报虚盘Making a Non-Firm OfferWe thank you for your inquiry ①(对方询盘日)，asking for ②(欲购产品数量) quotation of ③(欲购产品名称) made in ④(产品原产地). We are pleased to offer as follows: ⑤(报盘详细内容).The above offer is subject to our final confirmation. If you think our offer meets your requirements, please let us know at an early date. We would be glad to offer any additional information you need. 19. 报实盘Making a Firm OfferThank you for your inquiry of ①(对方询盘日), asking for an ②(欲购产品数量) quotation of our ③(欲购产品名称). We are pleased to offer as follows: ④(报盘详细内容).The above offer is firm until ⑤(报价有效期限). If you think our offer is satisfactory, please let usknow before ⑥(订单有效期限). You can be assured of our best service.20. 买方还盘Making a Counter OfferWe thank you for your email of ①(对方邮件发送日期), offering us ②(我方欲购产品名称及数量) made in ③(产品原产地) at ④(卖方报价).We regret to inform you that we can’t accept your offer as ⑤(还盘原因). For ⑥(继续保持合作的原因), we counter offer as follows, subject to your reply reaching us ⑦(有效期限): ⑧(我方还盘价). We are satisfied with other terms in your offer.We look forward to your favorable reply..21. 卖方返还盘Making a Counter-Counter OfferReferring to your counter offer of ①(对方还盘邮件发送日期), asking for a cut down of the price from ②(我方报盘价) to ③(对方还盘价), we regret to tell you that it is difficult for us to accept your counter offer.The price we set in our offer is carefully calculated. As a matter of fact, we have had considerable business with many customers at ④(价格描述).Our ⑤(我方产品种类) sell well in their markets. As you know, our products are far superior in quality to ⑥(同类产品名称) provided by any other suppliers in the world. For long lasting trade relations between us, however, we decide to allow you ⑦(让利种类) if your order ⑧(订单价值).If you think our proposal acceptable, please place an order on or before May 31st.22. 下订单Placing an OrderThank you for your timely reply of ①(对方邮件发送日期) to our inquiry about the ②(欲购产品名称). We are very satisfied with the trade terms you offer. The prices are acceptable. Therefore, we now email you our purchase order ③(订单编号) in the attached file.We will open ④(信用证种类) in your favor as soon as possible through ⑤(开户行), for the total value of ⑥(总价值) as stated in this order. Please inform us of the shipping date at least ⑦(提前通知装船天数) in advance after you receive our L/C.We look forward to your confirmation of the acceptance of our order.23. 接受订单Accepting an OrderWe confirm our acceptance to your order ①(订单编号) you emailed us ②(对方邮件发送时间) for ③(订购产品名称). We welcome you as one of our customers.We are pleased to send you in the attached Sales Confirmation ④(销售确认书编号) for your e-signature. Please cosign it and return it to us for our file. And please open your L/C ⑤(开证时间). Shipment will be made upon our receipt of your L/C.Your cooperation is highly appreciated. We assure you of ⑥(我方承诺) and look forward to receiving⑦(期盼对方继续订购) from you.24. 拒绝订单Declining an OrderWe acknowledge receipt of your order ①(订单编号) you emailed us ②(对方邮件发送时间) for ③(订购产品名称), but regret to tell you that we are unable to take your order as ④(无法供货原因).⑤(无法供货的原因).We are indeed sorry for being unable to take your order. We sincerely hope that you will understand our situation and keep business relations with us in the future.25. 下续订单Placing a Repeat OrderWe are pleased to inform you that the ①(产品名称) we ordered from you last time is very suitable for our market. Last shipment of ②(产品名称) sells well here.As we believe there is still a great demand for ③(产品名称) in our market, we are placing with you a repeat order ④(续订单编号) in the attached the same kinds and the same quantity of the said products at the same price and on the same trade terms as we did last time, provided ⑤(续订单特别要求). We hope you will ⑥(希望对方所做之事).We expect you to confirm our repeat order as soon as possible.26. 推荐替代品Offering a Substitute ProductWe are pleased to learn from your email ①(对方发送邮件日期) that you intend to place with us an order for ②(欲订产品名称),but we regret to tell you that this model is already out ofproduction.We’d like to recommend to you our new model ③(替代产品型号), which is even more welcomed by ④(受谁欢迎). This new model is much better than the previous one, but the price is ⑤(替代品价格低廉程度) lower with ⑥(替代品“卖点”). Attached please find our latest catalogue and export price list so that you can know more about our new model or you can visit our web site：⑦(公司网站) to get more information you need.We expect you to place a trial order with us.27. 接受替代品Accepting a Substitute ProductThank you very much for your recommendation. As this model is new to our market, we’d like to place a trial order with you for ①(替代品名称及数量), if you allow us ②(优惠种类及优惠额). Attached please find our Purchase Order ③(采购订单编号). We will open an ④(开立何种信用证) in your favor for the total value as stated in this order as soon as we get your confirmation. It is for keeping our long term trade relationship that we decide to place this trial order. We hope you will ⑤(希望对方所做之事) concerning this transaction.We look forward to your positive reply.28. 拒绝替代品Declining a Substitute ProductWe have received your email recommending us the ①(替代品名称及数量) for lack of ②(原欲购产品名称) we requested, but we are very sorry to say that we can’t accept ③(替代品名称). ④(拒绝替代品的原因). ⑤(我方提出的解决办法). If you fail to deliver ⑥(原欲购产品名称及数量) on time, you have to pay us liquidated damages, that is, a ⑦(赔偿额度) of the total value of the delayed goods, for ⑧(延误期限).We hope you will give us a favorable reply as soon as possible.29. 涨价通知Notice for Price IncreaseWe formally inform you that the price of ①(涨价产品名称) has increased by ②(价格上涨幅度) mainly owing to ③(涨价原因).④(对涨价原因做具体解释). We can’t but increase our export price by ⑤(价格上涨幅度). In fact, many companies have increased their price to that extent. However, for ⑥(提供原价的原因), we offer you the original price for your ⑦(最近的一次订单时间或订单编号) order. From⑧(涨价起始时间) , the price will go up by ⑨(价格上涨幅度).We hope you will ⑩(希望对方所做之事).30. 回复涨价通知Reply to the Price Increase NoticeThank you for informing us the ①(涨价幅度) increase in the price of ②(涨价产品名称) due to ③(涨价原因).To tell you the truth, we have predicted the increase in the price of ④(涨价产品名称), but we didn’t expect the rise to be so high as ⑤(涨价幅度). We thank you for keeping the original price for our ⑥(最近的一次订单). Would you reconsider our later orders at the price of ⑦(略低于卖方涨价幅度的价格)?Reconsider the price of the products and we’ll ⑧(我方将做之事).Chapter 4 付款31. 询问付款方式Asking about Payment TermsWe are in receipt of your bid yesterday for ①(对方递盘主要内容).However, you didn’t mention specific payment terms.We’d like to tell you that we only accept payment by ②(信用证种类).Generally speaking,③(付款方式)is considered to be a reliable and safe method of payment in international trade. It protects the rights and interests of both of us. It is our usual case accept ④(信用证种类) when we do business internationally. We wonder whether you accept this kind of payment.Thank you in advance for your prompt reply.32. 接受付款方式Accepting Payment TermsWe thank you for your email telling us about the payment terms, which we forgot to mention in ①(我方信函种类).We accept the payment terms you have offered, that is, we’ll make payment by ②(我方接受的信用证种类).It is true that ③(付款方式) is the safest way of payment and ④(信用证种类)is more favorable to you. Though it will ad d to our cost, we’ll do as you have asked us to. As we need to put a deposit in the bank amounting to the cost of the import, we need ⑤(所需时间)to arrange all the issues concerning the opening of ⑥(信用证种类).We’ll let you know once we have ⑦(信用证种类)opened.33. 要求修改信用证Request for Amendment to L/CMany thanks for sending us your L/C ①(信用证编号) issued by ②(开证行名称).However, on checking its clauses we found with regret that your Letter of Credit has several mistakes. You are kindly requested to amend the above L/C as follows:③(信用证需修改之处).As soon as we confirm the above amendment, we shall proceed with ④(我方立即着手办理事宜)at once.A prompt reply will greatly oblige us.34. 信用证修改Amendment to L/CThanks for the email asking us to make amendment to our L/C. As requested, the amendment to our L/C ①(信用证编号) has been made as follows:②(对信用证的具体修改内容).Shortly after receiving your email, we checked the details and found ③(信用证错误数量) in our L/C. We are really sorry ④(致歉原因).We have now instructed our bank ⑤(开证行名称) to make theamendment. The amendment advice will reach you soon. Please try your utmost to ⑥ (催促对方办理事宜)once you confirm our amendment.We expect to receive the first shipment at the date stated in the contract.35. 付款通知Payment NoticeAs agreed, we are drawing on you for the value of ①(货物名称).The payment in arrears amount to ②(对方应付款额).To simplify the issues, we will ③(我方为简化过程所采取的措施). Please protect our draft on presentation.We shall appreciate your cooperation.36. 收到付款通知Receipt of Payment NoticeWe are in receipt of your email about payment notice of ①(对方发送邮件时间)contents of which have had our due perusal. In view of ②(说明原因),we will ③(我方立即办理事宜)immediately. Supplementary to this email, we wish to say that the amount ④(货款金额)has already been ⑤(货款处理情况).Please accord this m atter your close attention. If you haven’t received the payment of the goods, please keep us advised as far in advance as possible.37. 催促付款（初次）Urging Payment (First Notice)As required in the contract, which was settled by careful discussion of both parties, we wish to call your attention to the fact that we have got ①(已备货物) ready for some time.However, up till now, we haven’t had any news concerning your payment. Therefore, we kindly ask you to send us the payment as scheduled, so that we can execute your order ②(订单编号) within the contract time.We hope that you will ③(亟待对方解决事宜)as soon as possible.38. 催促付款（最后通告）Urging Payment (Last Notice)We wonder whether you have received our emails, asking you to send us payment for your order ①(订单编号).In spite of our repeated reminders, the payment still remains unsettled. We have emailed you asking for the speeding up of the payment over and over again. Frankly speaking, we have got a little bit uneasy at no arrival of your payment. It is your responsibility to pay the products in due time. Should you have financial difficulties, please let us know. This will be the last time for us to remind you that if you fail to send us payment by ②(付款最后期限),you will have to ③(未付款所导致的后果) accordingly.Please arrange payment as soon as possible so as to continue our cooperation.39. 索取发票Asking for InvoiceWe are pleased to have received your high quality products on schedule.①(对收到的产品进行评论).We further know your good reputation, so we expect to continue our smooth cooperation.The only thing, however, we are feeling a little worried about is that we have received all the documents except the invoice. As a rule, we require commercial invoice in ② (发票复印数量). Please write our company name ③(公司名称) as the buyer with the amount of ④(发票面额). Our order number is ⑤(订单编号).Since it is important, please post them to us with the original invoice ⑥(邮寄方式).Thanks in advance for your immediate attention.40. 寄送发票Sending InvoiceThanks for telling us the issues concerning the invoice of your order ①(订单编号).We have noted your instructions about the invoice and, as requested, have posted you the ②(所寄票据) in ③(复印数量),together with the original one, by ④(快递公司名称)，⑤(邮寄时间).The number of the mail by ⑥(快递公司名称) is:⑦(快递邮件编号).They will contact you by your mobile phone. We have sent you an e-copy in the attached your advance look. We look forward to our further cooperation in the future.Please acknowledge receipt of the invoice we sent you ⑧ (邮寄时间) once you get it.Chapter 5 包装和交货41. 包装要求Packaging RequirementsWe appreciate your email asking about ①(对方邮件询问内容).As our products are easily damaged, it is quite necessary to pay special attention to packaging. Also please ② (对方需特别注意的事项).Frankly speaking, our packaging requirements are quite strict. The detai ls are written in our packing instruction, which is attached. However, I’d like to emphasize the following four points：1. The packaging must be strong enough to withstand③(货物所能承受的内容).2. The products are to be wrapped in...before being packed in④(包装方式).3. The most important thing is to protect the goods⑤(货物需避免的因素).4. Any loss in transit is to be compensated pany.We believe you will give special care to the packaging to avoid any possible damage.42. 回复包装要求Reply to Packaging RequirementsHaving received your email of ①(对方邮件主题),we immediately passed your opinions on packing to our ②(与包装问题直接相关的人).Recently, they have made a number of improvements in packaging. We will also take effective measures to satisfy your packaging requirement.We have prepared ③(已备的包装)so as to protect the goods against④（可能遭受的损失）.And also, we give special care to the problem of ⑤(需特别注意的事项).In sum, we will reinforce packing in order to minimize the extent of any damage to the goods in transit.If you have any questions, please email me or call me.43. 装运时间Time of ShipmentWe are pleased to inform you that we have shipped ①(货物批次) for your order ②(订单编号).Since your order is a large one, the goods are to be shipped in ③(货物批数) of ④(每批货物数量) with separate bills of lading according to our sales contract. The first shipment has already been loaded on board s.s“⑤”(货轮名称),which is sailing for your port ⑥(目的港名称)，⑦(货轮启航时间) from ⑧(装货港名称).We believe that the goods will reach you in time to meet the needs of your market and that they will prove to be satisfactory to your customers.Please let us know the moment you have received the goods.44. 回复装运通知Reply to Time of ShipmentMany thanks for your email telling us about ①(货物批次)for our order ②(订单编号).We really appreciate your timely arrangement.The punctual shipment will help us deal with other corresponding issues smoothly. We expect the goods to reach us in time so that we will be able to put them to market at a time ③(何种情形下).Thank you for your efforts and true cooperation. And we expect you to get the ④(货物另一批次)ready for shipment concerning our order ⑤(订单编号).As soon as we get the goods, we will email to let you know.45. 催促装运Urging ShipmentWe regret to say that we have not heard anything from you about①(希望对方办理的事宜). As you know, our contract is for ② (合同规定的装运要求).We understand there must be some particular reasons for ③(对方未解决或未处理的事宜). However, we have the right to know detailed information. And we would like to cooperate with you to deal with this problem. Even if we did not know the reason,④(我方做出的何种让步).Please arrange the shipment as soon as possible and let us know ⑤(要对方告知的事宜).46. 回复催促装运Reply to Urging ShipmentWe have already received your email of ①(对方邮件的日期).We feel sorry for the shipment delay, which was caused by ②(说明装运延迟的原因).It is our fault not letting you know the cause in time. In addition, because of ③(未能按时装运的另一个原因),we failed to make timely shipment. After communication with related officials, we now have settled the problem.The shipment of ④(产品名称和数量) under S/C ⑤(合同编号) will be arranged to go forth on board s.s.⑥(货船名称).The ship will sail from⑦(出货港口名称) on or about ⑧(装运时间).We will email you immediately when the ship sets off.Thanks for your understanding and cooperation.47. 出货通知Shipment AdviceWe are pleased to inform you that we have completed the shipment of ① (产品名称) in accordance with the stipulations set forth in ② (信用证编号). The ③(货船名称) has sailed from ④ (出货港口名称) on ⑤ (出港日期).We are attaching the following copies of shipping documents for your advance look:⑥(单据名称)⑦(票据编号).If you find any problem, please let us know as soon as possible.48. 货物抵达通知Goods Arrival NoticeAfter ①(说明原因),the first batch has already arrived. Because of ②(具体装运安排的原因),we agree to ship the goods in ③(装运安排).We greatly appreciate it that the first batch has reached us in safety and in good condition. We expect to get ④(货物批次) by⑤(期望货物到达的日期).There is one thing we need to mention, that is, it is no matter ⑥(我方特别强调的事宜)as long as they arrive here in time as required.We look forward to ⑦(货物批次) .Chapter6 投诉和致歉49. 投诉货物未寄达Complaint about Goods Arrival FailureFor the non-arrival of the goods, we are most reluctant to complain, but we must draw your attention to this matter.According to the contract, the goods should arrive at the port ①(港口名称) on ②(货物寄达日期).However, even till today ③(发送邮件当天日期),we still have not had any news about the。
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目录Chapter 1 外贸函电1. 资信调查Credit Information2. 推销Salesmanship3. 建立贸易关系Establishing Business Relations4. 询盘Inquiry5. 报盘Offer6. 还盘Counter-offer7. 下订单Order8. 接受订单Accepting the Order9. 拒绝订单Declining the Order10. 支付方式Terms of Payment11. 催款Reminder12. 更改信用证Amending the L/C13. 理赔Settlement of Claims14. 代理AgencyChapter 2 商务报告1. 建议报告Proposal Report2. 工作进度报告Progress Report3. 述职报告Work Report4. 说明报告Introduction Report5. 总结报告Final Report6. 可行性报告Feasibility Report7. 评估报告Appraisal Report8. 市场调查报告Investigation ReportChapter3 行政文书1. 便条Note2. 启事Announcement3. 简报Briefing4. 广告Advertisement5. 备忘录Memorandum6. 介绍信Letter of Introduction7. 会议日程表Agenda of the Meeting8. 会议记录Minutes9. 公司决议Directors’ ResolutionChapter 4 申请函1. 请假申请Application for Leave2. 加薪申请Application for Salary Revision3. 申请调动工作Application for Transferring4. 申请辞职Resignation Letter5. 晋升申请Promotion ApplicationChapter 5 通知1. 面试通知The Interview Notice2. 业务通知Business Notice3. 新任命通知Newly Appointed Notice4. 团体通知Groups Notice5. 拜访通知Visit Notice6. 扩张营业通知Business Expansion Notice7. 建立新公司通知Establishing a New Company Notice8. 会议通知Meeting Notice9. 收购通知Purchase NoticeChapter 6 信用证1. 即期/远期自由议付信用证Sight / Time Freely Negotiable L/C2. 可撤销/不可撤销信用证Revocable / Irrevocable L/C3. 可转让/可分割信用证Transferable / Divisible L/C4. 保兑/不保兑信用证Confirmed / Unconfirmed L/C5. 循环信用证Revolving L/CChapter 7 单证1. 海运提单Bill of Lading2. 保险单Insurance Policy3. 汇票Draft / Bill of Exchange4. 装船通知Shipment Advice5. 装箱单Packing List6. 质量/数量证明书Quality / Quantity CertificationChapter 1 外贸函电1. 调查Credit InformationDear_______,We would like to_______( 我方目的). We understand that_______( 了解情况). So we want to ask you if they are_______( 咨询情况) so that we may take steps to_______( 采取措施后达到的目的).We will be obliged if you will kindly give us the information about_______( 相关信息).Any information you provide will be highly appreciated and kept in strict confidence. We shall be pleased to oblige if you need our services at this end.We are awaiting your early reply.Yours sincerely,×××2. 推销SalesmanshipDear_______,We have imported_______( 产品名称)._______( 产品引人注目点) is well-known and universally acknowledged. So, we feel sure that you may be interested in them, and this kind of new products will_______( 销售情况).We are mailing you_______( 附件名称). If you have interest in our products and find a good market for the new products, please let us know. We are offering you good products on generous terms in order that you can_______( 对方受惠处).We are looking forward to your early reply.Yours sincerely,×××3. 建立贸易关系Establishing Business RelationsDear_______,We have obtained your name and address from_______( 信息来源) and are glad to establish business relations with you.We_______( 业务情况), moreover, there is a good demand for_______( 产品名称). So, we feel sure we can sell large quantities of_______( 产品名称).As to our standing, we are permitted to mention the_______( 资信单位) as a reference.Please let us have all necessary information regarding_______( 相关信息). If_______( 交易条件), we would_______( 下何种订单).Yours sincerely,×××4. 询盘InquiryDear_______,Thank you for your_______( 贵方信息).We have connected with a number of our customers in this area and many of them have interest in ______( 产品名称). So, there is a large demand for_______( 产品名称) here. Would you please make us an offer for_______( 产品名称).If your quotation is attractive to the customers, we will place a_______( 订单类型) order with you.We look forward to your favorable reply.Yours sincerely,×××5. 报盘OfferDear_______,We were very pleased to receive your letter of_______( 日期) answering_______( 询问情况), and as requested, enclose_______( 附件名称).We think our products are_______( 产品性能)._______ ( 交易条件). We therefore advise you to place your order with us at once.We look forward to your reply.Yours sincerely,×××6. 还盘Counter-offerDear_______,We thank you for your letter of_______( 日期) offering us_______( 产品数量) of the subject goods at_______( 报价).Although we are in urgent need of such product, we find your price_______( 对方价格情况). Your quoted price will_______( 此报价的结果). To tell you the truth, we have received quotations_______( 百分数) lower than yours. Should you be prepared to reduce your price by, say,_______( 百分数), we might come to terms.Considering_______( 鉴于因素), we make you such a counter-offer._______( 希望对方考虑报价原因).We hope you will consider our counteroffer most favorably and let us know your acceptance as soon as possible.Hope to hear from you soon.Yours faithfully,×××7. 下订单OrderDear_______,We acknowledge with thanks the receipt of your quotation dated_______( 日期) and noted the total_______( 币种、金额)_______( 地点). We agree to this price, and would ask you to accept this order-letter as our official order.The payment is being made by_______( 付款方式) today. In view of_______( 鉴于条件), we should appreciate it if you agree to_______( 我方要求).We look forward to your reply as soon as possible.Yours faithfully,×××8. 接受订单Accepting the OrderDear_______,Thank you for your order_______( 产品名称、型号).The goods are_______( 产品状况) and will be delivered on time.It is a pleasure to_______( 乐意之事) and we hope you will be satisfied with the_______( 满意之处) of our goods. On receiving your credit from the bank, we will make up your order.We will have the pleasure of receiving further orders from you.Yours sincerely,×××9. 拒绝订单Declining the OrderDear_______,Thank you for your order_______( 产品型号) for_______( 产品名称) which we received today. We regret that, owing to_______( 原因)，we are unable to fill your order.Moreover, our manufacturers can not undertake to entertain your order for future delivery owing to_______( 进一步原因).We will, however, contact you once supply improves.In the meantime, please feel free to send us your specific enquires for other types of_______( 其他型号产品). You can be assured of our best attention at all times.Yours faithfully,×××10. 支付方式Terms of PaymentDear_______,We have thoroughly considered the terms of payment discussed with your_______( 人名). We are in agreement with your proposals and hereby give you the terms and conditions which have been agreed upon as follows:(1) Your terms of payment are_______( 支付方式).(2) The price quoted to us are_______( 价格条款). The above terms of payment were approved by_______( 批准单位或个人) and will be acted upon accordingly. The relative order is now being prepared and will be sent to you in the course of_______( 时间).Your early reply would be very appreciated.Yours faithfully,×××11. 催款ReminderDear_______,Account_______( 号码)As you are usually very prompt in settling your accounts, we wonder whether there is any special reason why we have not received payment of the above account already_______( 欠款拖期) overdue.We think you may not have received the statement of account we sent you on_______( 日期) showing the balance of_______( 币种、金额) you owe. We send you a copy and hope it may have your early attention.We hope your early reply.Yours faithfully,×××12. 更改信用证Amending the L/CDear_______,We have received your L/C No._______( 订单号) issued by_______( 开证行) for the amountof_______( 金额) covering_______( 产品名称). After reviewing the L/C, we foundthat_______( 出错地方).We, therefore, are writing this letter, asking you to amend the L/C to read, “_______”( 修改款项).We shall be glad if you see to it that amendment is cabled without any delay, as our goods have been packed ready for shipment for quite some time.We look forward to your early reply.Sincerely,×××13. 理赔Settlement of ClaimsDear_______,On_______( 日期), I placed a large order for your expensive_______( 产品名称). Unfortunately, our customers reflected_______( 反映的问题). We are very disappointed with this order. We can’t sell them. On the advice of_______( 人名)I am returning_______( 产品名称).Please arrange_______( 补救措施) as soon as possible.We look forward to your early reply.Yours,×××14. 代理AgencyDear_______,We_______( 公司性质).We would like to inform you that we want to get the potential market for_______( 产品名称) in this area. So, we want to become a sole agency. We would, however, be willing to engage in trial collaboration with your company to see how the agreement works.We are very interested in_______( 感兴趣之事) with your factory for the promotion of your products in_______( 地点).We look forward to your early reply.Yours sincerely,×××Chapter2 商务报告1. 建议报告Proposal ReportINTRODUCTIONOur company has recently_______(发生了什么事，即写作背景)._______( 何人，多是上级) has asked me to write a report to_______( 写给何人) on_______( 何时). This report_______( 关于何事) and is to_______( 为了什么，即写作目的).FINDINGSAfter looking into all the complaints,_______( 指出问题都出现在哪些方面).●_______ ( 问题1)●_______ ( 问题2)●_______ ( 问题3)●_______ ( 问题4)CONCLUSIONSIn a word, there are_______( 需要改进的地方) that are in need of improving. RECOMMENDATIONSBased on those findings mentioned above, the following_______( 解决方法) are firmly recommended:●_______ ( 方法1).●_______ ( 方法2).●_______ ( 方法3).●_______ ( 方法4)._______ ( 报告撰写人签名，职务)______(报告撰写日期)2. 工作进度报告Progress ReportTo:_______( 向谁报告),_______( 该人的职务)From:_______( 写报告的人),_______( 职务)Date:_______( 写报告的当天日期，注意英美格式的区别)Subject:_______( 报告的主题、大体内容)Period: From _______to_______( 起止时间)INTRODUCTION:Last month, as you_______( 要求), I was_______( 背景介绍). They were reportedto_______( 出现什么情况).ACTIVITIES DONE IN THIS PERIOD:●During the last month, I’ve been_______( 完成的工作1).●After observing other machines for several days, I find that_______( 完成的工作2).●I have also been to_______( 地点), and find that_______( 完成的工作3).PLANS FOR THE NEXT PERIOD:●I’ll_______( 采取的措施) and try to_______( 计划1).●If the problems remain the same or can’t be solved, I have to_______( 计划2).●If that’s the case, I have to ______(计划3)3. 述职报告Work ReportTo:_______( 报告写给谁),_______( 该人的职务)From:_______( 写报告人),_______( 职务)Date:_______( 写报告的日期)Introduction:Being promoted as_______( 职务名称)_______( 时间), I have been in charge of_______( 主要职责) for_______( 工作部分) in_______( 地点) , including_______( 管辖的工作). Conclusions of work done so far:1._______( 业绩1)●In order to make more clients know and use our_______( 产品名称),I have_______( 具体完成情况1).●I have managed to_______( 具体完成情况2). Our slogan is“Client is the answer”and their satisfaction is our goal. Through personal, emotional and effective communication, wehave_______( 做了什么), so as to_______( 取得的效果).2._______( 业绩2)●By the end of the year_______(年份), our Section has_______(具体完成情况). While at this time of the year 2008, the sum of_______( 具体名称，如产品等) has_______( 用具体数字来说明).●During the year 2008, more than_______( 具体数字) are being opened and_______( 具体数字) are added to our account.Problems and Obstacles:●Due to the lack of_______( 问题出现的原因1), despite the rise in_______( 具体名称，如销量) , it hasn’t_______( 具体问题1).●Due to the new system’s failure to_______( 问题出现的原因2), some big clients_______( 具体问题2).Plans for the future:●To attract_______( 工作设想1).●To enhance_______( 工作设想2).●To intensify_____(工作设想3)4. 说明报告Introduction ReportTo:_______( 报告写给谁)From:_______( 写报告人)Date:_______( 写报告的日期)Overview of the product:The_______( 公司名称) Corporation has launched its latest brand-new product _____( 产品名称). This set makes it possible for you to_______( 产品用途). It’s_______( 描述总体特征1) for the home, for the office or for the business trip. It’s easy to_______( 总体特征2). All you need is_______( 总体特征3), and neither a computer nor any special software is required. It’s also very_______( 总体特征4), as easy as making any normal telephone call.Main features:●_______ ( 特点1): With this, you can_______( 给您带来的好处). You can get_______( 给您带来的好处) and_______( 给您带来的好处) is guaranteed by_______( 保证措施).●_______ ( 特点2): This means that you can_______( 给您带来的好处).●_______ ( 特点3): It’s an important treat which means that you can_______( 给您带来的好处).How to use:See the attached_______( 文件名称).Attentions:●Make sure that_______( 注意事项).●Do not use_______( 设备名称) with_______( 其他设备) , for_______( 原因、理由)5. 总结报告Final ReportTo:_______( 报告写给谁)From:_______( 写报告人)Date:_______( 写报告的日期)Introduction:This year’s_______( 活动或事件名称) was held in_______( 举办地点) from_______to_______( 活动的起止时间). The_______( 活动或事件名称) attracts_______( 人数) from all over the world,_______( 对此活动或事件做简单介绍). We feel_______( 感受、体会) and at the same time,_______( 感受、体会).Findings:Since this is the first time for us to_______( 做了什么事), we find that_______( 产生了什么想法).●_______ ( 问题1).●_______ ( 问题2).Conclusions:During_______( 活动), we feel it’s so_______( 描述你的体会) to participate in such fairs, so as to_______( 以期达到的效果). Recommendations:Based on_______( 提出建议的依据), we’d like to make the following suggestions:●_______ ( 建议1). We should_______( 给出具体理由或做法).●_______ ( 建议2). The promotion campaign should_______( 给出具体理由)6. 可行性报告Feasibility ReportTo:_______( 报告写给谁)From:_______( 写报告人)Date:_______( 写报告的日期)INTRODUCTION_______ ( 时间) ago, I_______( 背景介绍) to see whether we could_______( 项目名称). This report is to_______( 此报告的目的) and to make recommendations about_______( 与项目有关的活动).METHODOLOGYThe information was mainly achieved by_______( 调研方法).FINDINGS_______ ( 对方名称) is already working on_______( 对方已经在做的工作).They are very positive about_______( 对方的态度).They propose an idea of_______( 对方提出的合理化建议)CONCLUSIONSThe_______( 方案类型) program is very_______( 对项目前景做简单描述). This project looks_______( 可行与否), and it shows a_______( 成功率高还是低) possibility for success. RECOMMENDATIONSThus, we should_______( 对后续工作的建议) and_______( 对后续工作的建议)as soon as possible, and_____(对后续工作的建议) with their manages.7. 评估报告Appraisal ReportINTRODUCTION:Due to_______( 评估发生的背景),_______( 何人，上级) has asked me to investigate and check out_______( 评估对象) and_______( 评估结果) should be taken to handle them. METHODOLOGY:I, therefore, _______and_______( 调研方法) for_______( 调研时间段), from_______to_______( 调研起止时间). After a thorough and careful examination, I got the most common problems and gave my suggestions accordingly below. APPRAISAL SUGGESTIONS: ●_______ ( 调研结果1)._______should_______, so that_______( 评估建议1).●_______ ( 调研结果2). This should _______so as to_______( 评估建议2).●_______ ( 调研结果3). We should _______to_______( 评估建议3).●_______(调研结果4).The technical department should ____(评估建议4).●8. 市场调查报告Investigation ReportINTRODUCTIONAs_______( 原因), more and more people_______( 现象). As a result,_______( 调查背景介绍)._______( 时间),_______( 颁布规定单位) launched_______( 新颁布的规定的名称), and as reinforcement, this regulation is approved to continue for another period this year. What will this regulation impact_______( 调查对象) here?METHODOLOGYFrom _______till_______( 调查起止时间), we have been_______( 调查方法) investigationon_______( 调查对象), by_______( 调查方法), through _______and_______( 调查方法), with people in_______( 调查范围) to see_______( 调查意图).FINDINGS●The impact on_______( 主体名称): the survey result shows that_______( 调查结果). They argue that_______( 原因分析).●The impact on_______( 主体名称): as the survey suggests,_______( 调查现象) in the surveyed people. Most of them choose to_______( 采取的对策),_______( 给出原因). CONCLUSIONSFrom the above findings, we tend to_______( 总结上面得出的结果). Therefore, it’s safe to come to the conclusion that_______( 给出结论).Chapter 3 行政文书1. 便条NoteTo:_______( 便条接收人姓名)_______( 便条接收人职位)_______( 人名) called from_______( 地名), wanted you to call him todaybefore_______( 时间) or any time_______( 其他时间) on_______( 电话号码).Message taken by:——（留言者姓名）2. 启事Announcement_______( 启事的标题) NoticeAs a result of_______( 搬迁原因), our company has decided to move from_______( 原来地址) to_______( 新地址) on_______( 日期). The changes in_______( 搬迁后的变化) are as follows:Address:_______( 新地址，从小到大排列)Post Code:_______( 新邮编)Fax:_______( 新的传真号码)Tel. of Front Desk:_______( 新的前台电话号码)Tel. of HR Dept.:_______( 新的人事处电话号码)Tel. of Account Dept.:_______( 新的财务处电话号码)Tel. of Sales Dept.:_______( 新的销售部电话号码)______( 公司名称)______（启事日期）3. 简报Briefing_______( 公司名称)_______( 哪个方面) Briefing(No._______( 数字，指明是第几期)______（部门名称）Department,_______（公司名称）______（年、月、日）The_______( 会议名称) is held officially in_______( 地点) on_______( 日期)._______,_______,_______, and_______( 出席会议的人员) are all present. The conference is presided over by_______( 由谁主持), the_______( 该人职务). On behalf of the Board,he/she_______( 会议主要内容1) in the past year and_______( 主要内容2) for the year 2009. The conference makes a thorough summary of_______( 会议内容) in the past year and gives the following details: ( 用典型事例来展开陈述上面导语部分的内容1) first,_______( 事例一); second,_______( 事例二); what’s more,_______( 事例三), .... However, there are still some room crying for improvement, such as_______, _______,_______and_______( 需改进方面). The conference also set the goals for the next year. ( 用典型事例来展开陈述上面导语部分的内容2) First,_______( 事例一), so as to_______( 目的一); Second,_______( 事例二) ，so asto_______( 目的二).When making his/her summary of the conference,_______( 人名) says that the work emphasis for the year_______( 年份) will_______( 指明事情发展趋势，或提出希望及今后打算) in the new year.Submission to:_______( 报送上级机关或单位名称)Sending to:_______( 送同级或不相隶属机关或单位名称)Detaching to:_______( 发下级机关或单位名称)( ____（数字，指出总的印发分数）copies totally)4. 广告AdvertisementOur products are sold in_______( 国家名称) and well appreciated by their purchasers. Our products are famous for_______( 产品的优势). We take customers as our Gods，we will do everything to satisfy the requirement of customers. Our slogan is：_______( 广告语).5. 备忘录MemorandumTO:_______( 收件者)FROM:_______( 记录员)DA TE:_______( 日期)SUBJECT:_______( 主题)BODY_______( 正文)6. 介绍信Letter of IntroductionDear_______,We are pleased to introduce_______( 人名), our_______( 被介绍人职位)._______( 人名)_______( 事由).We shall be most grateful if you will introduce him/her to_______( 介绍单位或人)and give him any help or advice he/she may need, and will always be happy to reciprocate.Yours sincerely,×××7. 会议日程表Agenda of the Meeting_______Meeting(会议主题)_______( 时间)_______( 地点)1._______( 欢迎辞)2. Minutes of last meeting_______( 宣布上次会议记录)3._______( 内容1)4._______( 内容2)5. (any other business)_______( 其他内容)The end8. 会议记录MinutesMinutes of_______( 会议性质) Meeting_______( 会议名称)Time:_______( 会议日期),_______( 会议起止时间)Place:_______( 会议地点)Present:_______( 出席者姓名1)______( 出席者姓名2)....Absent:_______( 缺席者姓名)(_______缺席原因)Presided by:_______( 主持人)Taken by:_______( 记录人)Summary of the meetingThe_______( 主持人)opens the meeting at_______( 时间) and he/she announcesthat_______( 宣布的内容) and all the people present discuss the details to make preparations for_______( 准备项目).●They think it’s better to_______( 发言总结1).●As the Blue Restaurant is fully reserved, they decide to_______( 发言总结2).●In the Exhibition Summary at_______( 时间) as scheduled, all the participants arerequired to_______( 发言总结3).Any other business______( 会上提到的其他事情，一般是与会议议题有关但关系不大的事)AdjournmentThe_______( 主持人) thanks all participants for their presence and demands that_______( 对与会者提出要求) and concludes the meeting at_______( 宣布会议结束的时间). Signature:_______( 记录人签名)Date:_____(日期)9.公司决议Directors’ ResolutionThe_______( 决议名称) ResolutionThe company held the_______( 数字) meeting of the_______( 数字) session of_______( 会议性质) on_______( 会议时间) in the_______( 会议地点). All the directors were informedon_______( 通知开会的时间) of the meeting by_______( 通知开会的方式). The number of directors supposed to attend is_______( 数字，应到人数) and the actual one is_______( 实到人数), with other_______( 数字) supervisors present too. The meeting was presided overby_______( 主持人身份及姓名) and made the following resolutions:●The_______( 决议1) was discussed and adopted.●The_______( 决议2) was discussed and approved.●The_______( 决议3) was discussed and passed.●______( 决议4).Among the_______( 数字，与会者总数) directors,_______( 数字，持赞成意见的人数) people vote for the resolutions while the rest_______( 数字，持反对意见的人数) against. Therefore, the resolutions are_______( 决议是否有效，这取决于上面的持赞成的人数) and will take effect thereafter.Signature(s): _______( 与会者签名1)_______( 与会者签名2)______( 与会者签名3)______( 公司名称，要写全称)______(决议公布的日期，不是签署或会议的日期)Chapter 4 申请函1. 请假申请Application for LeaveDear_______( 姓名),I’d like to know if it would be all right if I leave_______( 地点) for_______( 原因) starting from_______( 日期). Because_______( 请假原因). I trust my enforced absence will not give you any serious inconvenience. Please understand my situation.Thank you very much!Sincerely,×××2. 加薪申请Application for Salary RevisionDear____,I’m grateful for the opportunity to work for you and I enjoy doing so. I hope you’ll agree that, during the years when I have worked under your leadership, I’ve become_______( 公司担任角色) and accomplished a great deal.For example, in_______( 工作期限), I’ve_______( 工作、服务或重大成就). However, I’m still working for the initial salary on which we agreed_______( 起薪制定时间). As I recall, we also agreed to renegotiate my salary in two years based on_______( 制定薪水依据), and that time has come. In light of my accomplishments and as per our agreement, I’m respectfully requesting an immediate pay rise of_______( 薪水增长幅度).I’m willing to negotiate, as per our agreement. If you would like to meet to discuss this, please let me know.Thanks again for the opportunity. I look forward to continuing to be a key player on your team in a mutually-rewarding relationship.Yours sincerely,×××3. 申请调动工作Application for TransferringDear___,I_______( 调换工作原因)；moreover, I want to gain additional experience in_______( 行业). In my new assignment I will be in charge of_______( 新的工作任务).I hope this request can be approved by you. I would like to take this opportunity to thank you for the support and friendship you extended to me during my stay here.Best wishes!Yours sincerely,×××4. 申请辞职Resignation LetterDear_______,I regret to inform you that I decided to resign from my present position as_______( 职位) because_______( 辞职原因).Thank you for giving me a chance to_______( 在公司得到的帮助) during the years when I have worked under your leadership. I am sorry to leave_______( 离开时间) and I hope my resignation would not cause you much inconvenience.Thank you for your kind attention and I would appreciate it if you could accept my letter to leaveyour service.Yours sincerely,×××5. 晋升申请Promotion ApplicationDear Mr._______,Please allow me to introduce myself first._______( 简单介绍). I had been_______( 之前职位). The reason I am writing this letter is that I am interested in filling the vacancy left. All these years I have performed my arduous tasks with seriousness, I am quite confident I will do a good jobas_______( 晋升后的职位). Please give me a chance to prove myself.Thank you for your attention to this matter.Sincerely yours,×××Chapter 5 通知1. 面试通知The Interview NoticeDear_______,Thank you for applying for a job in our company. Your_______( 知识、经验等) gave us a good impression, in order to our further understanding of each other, please come to ourcompany_______( 时间日期) to take part in_______( 参加的项目).If you aren’t convenient in time, please contact with_______( 人名) beforehand.Hereby notified.Yours sincerely,Ministry of PersonnelAddress:______Tel.: ______ 2. 业务通知Business NoticeDear_______,______( 现象) has made_______( 结果) in the membership of the firm and it is with much pleasure that we announce the admission of the_______( 姓名) as a partner._____( 人名) has been_______( 身份) for the past years and is well acquainted with every aspect of the firm’s policy. His expert knowledge and wide experience will continue to be of great value to the firm.The firm’s present name will remain unchanged and we shall continue to do business and to sign ourselves as:_______( 公司名称).We look forward to continuing with you the happy business connection that has been so much to our mutual advantage in the past.Yours sincerely,×××3. 新任命通知Newly Appointed NoticeCompany headquarters,Research by_______( 由谁决定)，the new appointed relevant personnel as follows:Appoint_______( 人名) as_______( 职位、工作).Appoint_______( 人名) for_______( 职位、工作).The above appointments decided on the date of issuance that is beginning to be implemented.Hereby appoint.______（公司名称）______（日期）4. 团体通知Groups Notice______( 通知的主题) Notice______( 通知主题) will be held on_______( 时间). All staff must observe the following procedure:1._______( 程序一).2._______( 程序二).3._______( 程序三).4._______( 程序四).If anything is unclear, inform_______( 号码).5. 拜访通知Visit NoticeDear_______( 人名),We have manufactured a range of_______( 产品名称).Would you be interested in_______( 产品名称)? I would very much like to brief you on this great opportunity. Could we make an appointment? The products are_______( 产品优势). We will undercut our retail price by at least_______( 百分数). I shall be in_______( 地点) from_______( 日期) to_______( 日期).If you would like to know more, just fax or call me.Yours sincerely,×××6. 扩张营业通知Business Expansion NoticeDear ______,To meet the growing demand for_______( 产品名称) in this area, we have decided to extend our business by opening a new department. The new department will_______( 新部门的工作介绍). In order to demonstrate the range of merchandise that will avail, we are arranging a special window display_______( 日期).We hope you will visit the new department during opening week and give us the opportunity to show you.Yours sincerely,×××7. 建立新公司通知Establishing a New Company NoticeDear ____,We respectfully inform you that on account of_______( 建立新公司原因), we have recently established a new branch at_______( 领域名称) to_______( 建立新公司目的). We have entrusted the management to_______( 人名).Yours truly,×××8. 会议通知Meeting NoticeMeeting NoticeTo:_______( 被通知人)Subject:_______( 主题)From:_______( 发通知人)The meeting for_______( 会议内容) will be held on_______( 时间) at the_______( 地点). Lunch will be provided.The agenda will be mailed by the end of_______( 时间).If you have any items to be included, please forward them to me by_______(时间).If you are unable to attend, please call_______( 电话号码) not later than_______( 时间).Thank you.9. 收购通知Purchase NoticeLadies and gentlemen,_____( 公司名称) is pleased to announce the acquisition of_______( 另一公司). We are immensely proud of this marriage of two important_______( 公司性质)—_____( 两公司名称). _____( 公司名称) was founded in_______( 年份) by_______( 人名),_______( 创始人的身份)._______( 经营年限)，______( 公司名称) has been_______( 享有的声望). Its current president is_______( 人名).We welcome_______( 公司名称) into the_______( 公司名称) family._______( 人名) will continue as President.Yours sincerely,×××Chapter 6 信用证1. 即期/ 远期自由议付信用证Sight / Time Freely Negotiable L/CISSUE OF A DOCUMENTARY CREDITBANK OF_______( 开证行)BEIJING BRANCHBEIJINGSEQUE NCE OF TOTAL 27: ______/_______(页数)FORM OF DOC. CREDIT 40A: _______(信用证形式或类型)DOC. CREDIT NUMBER 20: ______(信用证号)DATE。