跨文化交际 考试重点归纳
大学英语跨文化交际 要点汇总

Channel ◦ The term channel is used technically to refer to the means by which the encoded message is transmitted. The channel or medium, then, may be print, electronic, or the light and sound waves of the face-to-face communication.
The concept of culture
Culture: a learned set of shared interpretations about beliefs, values, and norms, which affect the behavior of a relatively large group of people.
Decoding ◦ Decoding is the opposite process of encoding and just as much an active process.
Receiver response ◦ It refers to anything the receiver does after having attended to and decoded the message.
?其中第五题其实也是连线题是有关nonverbal的一些图片与它们对应的意思相匹配这个是在第五单元课后的最后一题
跨文化交际 知识点总结

跨文化交际知识点总结一、文化差异文化差异是跨文化交际中最显而易见的挑战之一。
不同文化有着不同的价值观、信仰、习俗和礼仪,这些差异可能会导致误解和冲突。
因此,了解不同文化之间的差异是非常重要的。
在跨文化交际中,人们需要尊重并理解对方的文化,避免出现冲突和误解。
二、语言障碍语言是人们进行跨文化交际的工具,而不同的语言可能会带来沟通障碍。
在跨文化交际中,人们可能面对语言不通、口音差异、语法错误等问题。
因此,提前学习和了解对方的语言是非常重要的。
此外,人们还可以通过学习一些国际通用的语言,比如英语,来帮助解决语言障碍。
三、非语言交流除了语言交流之外,非语言交流也是跨文化交际中非常重要的一部分。
比如肢体语言、眼神交流、面部表情等都能传递出人们内心的真实想法和感情。
在跨文化交际中,人们需要学会观察和理解对方的非语言信号,这样才能更好地进行交流和沟通。
四、文化敏感度文化敏感度指的是对不同文化的敏感和理解能力。
在跨文化交际中,人们需要拥有足够的文化敏感度,才能更好地进行交流和合作。
文化敏感度包括对不同文化的尊重、理解和包容,同时也要避免出现歧视和偏见。
五、文化适应能力文化适应能力是指在不同文化环境中,人们能够适应和融入当地文化的能力。
在跨文化交际中,人们有时需要到不同的文化环境中工作和生活,这就需要他们具备一定的文化适应能力。
文化适应能力包括对当地文化的理解和尊重,同时也要保持自己的文化特色和认同感。
六、跨文化沟通技巧跨文化沟通技巧包括对话技巧、谈判技巧、冲突管理等。
在跨文化交际中,人们需要具备一定的跨文化沟通技巧,才能更好地进行跨文化交际。
比如,人们需要学会用简单明了的语言沟通,避免使用隐晦难懂的词语;在谈判时,要尊重对方的文化和利益;在冲突出现时,要学会妥善处理,避免情绪化和愤怒。
总之,跨文化交际是当今社会中非常普遍的现象,人们需要学会适应和处理好跨文化交际中的各种挑战和障碍。
除了以上所述的知识点之外,还有许多其他的跨文化交际知识点,比如文化适应、文化冲突解决等等。
跨文化交际重点梳理

重点1 Definition of cultureCulture is the total accumulation of beliefs, customs, values, institutions and munication patterns that are shared, learned and passed through the generations in an identifiable group of people.重点2 Characteristics of culture(10) 1、Culture is sharedCulture is a system of shared values beliefs or patterns of behaviors held in a group ,organization or society.It is not property of any individual.2、culture is cumulativeHuman beliefs, arts etc. are results of many generations.Every generations can discover the new things.The new knowledge are added to what was learned in previous generations.3、culture is learnedCulture is not inherent with any people.Culture can not be genetically and automatically passed down from previous generations.And it should be taught and learned by people.4、culture is adaptiveCulture is created by humans. Humans have to adapt the environment . thus is in development bears the trait of being adaptive5、culture is dynamicAt the same time that new culture are added, and the old ones are lost because they are no longer useful.6、culture is symbolicSymbols generally serve as municative tools for a multitude purposes, on a persons as well as culture level.7 、culture is relationalCulture is an organic whole. All the ponents of culture are interlinked.8 、culture is implicit and e*plicitSome layers culture are easy to be observe, like eating ,dressing, talking. But the ideas underlying the behaviors are generally hard to know. Many scholars label the culture as iceberg.9、 culture is universal10 、culture is diversified重点3 Hall,s dimensionsHigh conte*tHigh-conte*t munication relies heavily on nonverbal, conte*tual and shared cultural meanings.The meanings are not fully e*pressed.Meanings are determined by 〞 things are said , rather than 〞 is said.日本欧洲东部和南部阿拉伯CollectivismLow conte*tVerbal codes rather than the information impliesClear straight and to-the-point munication美国德国斯堪的纳维亚IndividualismMonochromic cultureDo one thing at one time, Concentrate on the job, take time seriously, low-conte*t and need information, mit to the job, religiously to the plans, not disturbing others, seldom borrow or lend things, emphasize promptnessPolychromic cultureDo many things at once, subject to interruptions, consider time mitments an objective to be achieved, high-conte*t and already have information. Change plans often. Emphasize the relationships.重点4 Triandis,s individualism & collectivismIndividualismFosters independence and individual achievement,Promotes self-e*pression ,personal choice, individual thinkingAssociated with egalitarian relationships and fle*ibility in rolesUnderstand the physical world as knowable apart of human lifeCollectivismInterdependence and group successPromotes adherence to normsAssociated with stable, hierarchical rolesShared property, group ownership重点5 Elements of municationSource (sender)EncodingMessageMedium(channel)ReceiverDecodingResponseFeedback重点6 Grice,s cooperative principle Quantity ma*imMake your contribute as informative as is required for the current purpose of e*change.Do not make your contribution more information than isrequired.〔量的准则——话语提供充分而不多余的信息〕Quality ma*imMake your contribution is ture〔质的准则——话语的容是真正的〕Relation ma*imBe relevant〔关系准则——话语与话题有关,即与所要实现的意图有关〕Manner ma*imBe perspicuousAvoid obscurity of e*pressionAvoid ambiguityDe brief and orderly(方式准则——说话要清晰明白、简洁而有条理)重点7 Brown & levinson’s face theoryFace is something that is emotionally invested, can be lost, maintained, or enhanced, and must be often attended to in municationPeople cooperate while maintaining face in interaction. Face theory : face threatening acts (FTAs)Politeness strategiesPoliteness 子威胁行为威胁行为strategies: bald on-record不使用补救措施赤裸裸的公开实行面off-record indirect strategy 非公开的实行面子negative politeness 消极礼貌策略Positive politeness 积极礼貌策略Face: negative facePositive face重点8 Thought patternsField dependence场依存性Holistic thinking eastern peoplePerspective of the whole, all the relevant parts take into account.Easily influence by othersField independence场独立性Analytic thinking western peopleDivinding the whole into parts to analyze the features or relations between the partsHardly influence by othersEastern: field-dependence, holistic thinking, high-conte*t Western: field-independence, analytic thinking, low-conte*t 重点9 Phases of negotiationPreparation 准备Non-task sounding 非任务测探Task-oriented e*changePersuasion 劝说ConcessionConclusion重点10 ponents of a brandBrand name 品牌名称〔产品〕Brand mark 品牌标志〔产品〕Trade name 商号〔公司名字〕Trade mark 品牌商标重点11 SWOT analysisStrengthsWeaknessesOpportunitiesThreats重点12 Intercultural advertising strategiesStandardization strategyConvey and e*tend the same advertising message to different markets and culturesKey point:Deal with the different markets using the same massageE*ample:MarlboroPhilips优点: reinforce the corporate imageSaving energyBe convenient to manage pared with several ads缺点: unlikely to be adaptive without change to all foreigncultureResult in misunderstanding or conflict even ruin a businessLocalization strategyStresses the specialties of the local market and adaptation to the local market environment重点13 Three meaning layers of adsthe surface meaningthe intended meaningthe cultural meaning。
跨文化交际复习资料(推荐文档)

跨文化交际复习资料第一章跨文化交际概述1 在文化学研究领域,通常把文化分为主流文化和亚文化。
2 文化的特征:交际的符号性、民族的选择性。
观念的整合性和动态的可变性。
3.交际的本质属性:有意识行为和无意识行为、编码过程和解码过程以及语法规则和语用规则。
4.除语言之外,人类在长期的社会实践中还创造了许多交际工具,主要有以下三大类:文字、盲文和手语、旗语、灯语和号语。
5.跨文化交际的概念和要点:跨文化交际是指在特定的交际环境中,具有不同的文化背景的交际者使用同一种语言(母语或目的语)进行的口语交际。
主要包括四个要点:A.双方必须来自不同的文化背景B.双方必须使用同一种语言交际C.交际双方进行的是实时的口语交际D.交际双方进行的是直接的语言交际第二章文化背景与跨文化交际6.从跨文化交际的现实情况来看,影响交际的制约因素主要集中在三个方面:价值观念(文化特质的深层结构)、民族性格(文化特质的外化表现)、自然环境(文化特质的历史缘由)态度7.态度由认知、情感和意动三个范畴构成。
8.态度具有四个功能:功力实现功能、自我防御功能、价值表现功能和课题认知功能9.直觉的整体性是整体思维的第一个特点,东方人以直觉的整体性和和谐的辩证性著称于世。
10.民族中心主义:某个民族把自己当做世界的中心,把本民族的文化当做对待其他民族的参照系,它以自己的文化标准来衡量其他民族的行为,并把自己的文化与其他文化对立起来。
第三章社会环境与跨文化交际11.有效的环境不仅依赖于对文化背景的认识,也依赖于对社会环境的认识,而社会环境对交际来说实际上是广义的“交际背景”12.交际背景主要包括三个要素:交际者:社会地位是决定交际的重要情景因素交际目的:可分为文化型、职业型专业型普通型交际场景:最重要的是物理场景(分时间场景和空间场景)13.社会角色就是某一特定社会群体对某一特定社会身份的行为的期望,人们社会交往从方式到内容都在不同程度上取决于人们的角色关系。
跨文化交际考试重点总结

UNIT1ObjectivesThis course aims at leading students to a general understanding of the complexities of intercultural communication and providing them with a cultural perspective in dealing with the common problems in intercultural communication. With the help of the this course the learners will:11. Come to see how culture influences our interaction with people of different cultural groups;2. Increase their cross-cultural awareness;3. Learn to predict and solve possible problems in intercultural communication;4. Overcome cultural barriers in EFL learning and teaching;5. Better understand and appreciate the Chinese people, Chinese language and Chinese culture.2课程的目的和主要任务本课程主要介绍跨文化交际学的基本概念和基本理论,重点学习东西方文化在感知方面(包括价值观、世界观、和宗教观等)、言语方面(包括言语交际模式、交际风格、交际策略及思维方式)和非言语交际方面(包括体态语言等)异同。
宗旨是培养学生跨文化交际意识,了解和掌握跨文化交际基本理论和基本内容,提高跨文化交际能力。
黑龙江大学09-10学年第一学期《大学英语跨文化交际》复习重点

黑龙江大学09-10学年第一学期《大学英语跨文化交际》复习重点Chapter 1 CultureI.定义Culture(from intellectual perspective):从知性角度定义文化:作为整体的人类智力成就的艺术和其他表现Culture(from anthropologic perspective):从人类学角度定义文化:文化有清晰和模糊的行为模式构成,这些模式通过符号获得并传播,这些符号有人类群体的特别成就构成,包括具体的人工制品。
文化的基本核心由传统思想和与其相关的价值观构成。
Culture(from psychological perspective) : 从心理学角度定义文化:文化是使一个人类群体成员区别于其他人类群体的思维的总体规划。
Culture(from sociological perspective): 从社会学角度定义文化:文化是一种可习得的,基于群体的认知模式——包括言语与非言语符号,态度,价值观,信仰和非信仰系统以及行为。
Culture(from intercultural communication perspective): 从跨文化交际学角度定义文化:文化是个人和群体在种族发展过程中所获得的知识,经验,信仰,价值观,行为,态度,阶级,宗教,时间观,角色,空间观和艺术品的集合。
Culture Identity: 文化身份:认为自己归属于某一文化或民族群体的感觉。
Subculture亚文化:指存在于主流文化中的文化,其划分通常基于经济地位,社会阶层,民族,种族或地理区域。
Co-culture 共文化——指具有独特的交际特征,感知特点,价值观,信仰和行为,区别于其他群体,社团以及主流文化的群体或社团。
Subgroup 亚群体——相对于亚文化和共文化群体,亚群体通常规模不大,也不一定有文化群体时代相传积累的价值观念和行为模式。
Chapter 2 Communication and Intercultural Communication1. Sender/Source信息发出者/信息源:指传递信息的人2. Message信息:只引起信息接受者反应的任何信号。
跨文化交际__考试重点归纳
跨文化交际_考试重点归纳题型:part I, True or False, 30% (提醒学生在答题时要正确的画A,错的画B)15x2(除第八章)part IL Multiple Choices 20%, 20x1. (2,4,5 细节)Part III. Cultural Puzzles 10% (与课后习题中的cultrual puzzles 类似,不过是四个选项,范围为课后习题中的cultural puzzles和我们在每个单元划出的重点案例)5X2.• Term Matching 15%(名词解释,从备选的terms中选择与其对应的Part IVdefinitions,要考到的terms都已经发给大家)15x1.Part V. Short-Answer Questions 15% (简答题,范围在我们划过的重点内)5X3.Part VL Case Study 10% (课外案例分析,阅读一个案例,回答三个小问题,题U不会超出课内讲解的内容)10 X1.要补充的重点为pll4, (E. Discover the meaning of some common gestures in English), pl29, (B. What are the characteristics of feminine talk and masculine talk respectively)另外让学生深入研究unit 5 和Unit 2, Unit 4 (culturally-loaded words),以及每单元的重点案例,以及单元后面的练习扎B(划过的问答题),C (EuphemismUnderstanding),以及 E (cultural puzzles)TermsUnit 11.Economic globalization:经济全球化the integration of national economies intothe international economy through trade, foreign direct investment, capital flows, migration, and the spread of technology.2.Global village:地球村All the different parts of the world form one community linked together by electronic communications, especially the Internet.3. Melting pot: 大熔炉 a socio-cultural assimilation of people of differentbackgrounds and nationalities.4. Cultural Diversity:文化多样性the mix of people from various backgrounds in the labor force with a full mix of cultures and subcultures to which membersbelong.5. Intercultural communication:跨文化交际communication between people whosecultural perceptions and symbol systems are distinct enough to alter the communication event.6. Culture:文化 a learned set of shared interpretations about beliefs, values, and norms, which affect the behavior of a relativelylarge group of people. 7. Enculturation:文化适应all the activities of learning one' s culture are called enculturation.8. Acculturation:文化传入the process which adopts the changes brought about by another culture and develops an increased similarity between the two cultures.9. Ethnocentrism:民族优越感the belief that your own cultural background is superior.munication:交际to share with or to make conunon, as in giving to another a part or share of your thoughts, hopes, and knowledge.(以下为components ofcommunication)PS: what is the difference between encoding & decodingEncoding is the process of putting an idea into a symbol.Decoding is the process of assigning meaning to the symbols received.11.Source 发送信息的人The source is the person with an idea he or she desires to communicate.12.Encoding 编码Unfortunately (or perhaps fortunately), humans are not able to share thoughts directly. Your communication is in the form of a symbol representing the idea you desire to communicate. Encoding is the process of putting an idea into a symbol.13.Message 信息The term message identifies the encoded thought.Encoding is the process, the verb: the message is the resulting object.14.Channel 渠道The term channel is used technically to refer to the means by which the encoded message is transmitted. The channel or medium,then, may be print, electronic, or the light and sound waves of the face-to-face communication.15.Noise 噪音The term noise technically refers to anything that distortsthe message the source encodes.16.Receiver 接的人The receiver is the person who attends to the message.17.Decoding 解码Decoding is the opposite process of encoding and just as much an active process. The receiver is actively involved in the communication process by assigning meaning to the symbols received.18.Receiver response JS.1S The receiver is the person who attends tothe message. Receiver response refers to anything the receiver does after having attended to and decoded the message.19.Feedback Feedback refers to that portion of the receiver response of which the source has knowledge and to which the source attends and assigns meaning.20.Context 语境The final component of communication is context.Generally, context can be defined as the environment in which the communication takes place and which helps define the communication.精讲案例Case 1 (p. 1) case 2 (p. 2)思考题1、what are the four trends that lead to the development of the global village? P8-9+简要说明convenient transportation systemsinnovative communication systemseconomic globalizationwidespread migrations2. What are the three ingredients of culture?Artifacts (the material and spiritual products people produce)Behavior(what they do)Concept(what they think)3.How to understand cultural iceberg? P7The aspects of culture that are explicit, visible, taught.The aspects of culture that are intangible and not taught directly.4.What are the characteristic of culture?Shared , learned, dynamic, ethnocentric (文化中心主义),5.What are the characteristic of communication?Dynamic, irreversible, symbolic, systematic, transactional, contextualUnit 2-411. Pragmatics:语用学the study of the effect that language has on humanperceptions and behavior.12.Semantics:inthe study of the meaning of words.13.Denotation:字面总思the literal meaning or definition of a word-- the explicit, particular, defined meaning.14. -------------------------------------------------------------------------------------------- C onnotation:弦夕卜之音the suggestive meaning of a word ----------------------- all the values, judgments, and beliefs implied by a word, the historical andassociative accretion of the unspoken significance behind the literal meaning.15.Taboo:禁忌语some objects, words or actions that are avoided bya particular group of people, or in certain culture for religious or indirect, or vague term for one considered harsh, blunt, or offensive.social reasons. 16. Euphemism:委婉语the act of substituting a mild, 精讲案例Case 1, case 2 (p. 17) case 4 (p. 19) Case 2 (p 43) case 3 (p. 45) Case 1 (p. 67) case 3 (p. 69)思考题6.How is Chinese addressing different from American addressing?(p. 33)The Americans tend to address only with given names while theChinese may use the full name. Even when the full names are used in some formal occasions by the Americans, the given names would be placed before the surname while the Chinese would do the opposite.Chinese often extend kinship terms to people not related by blood or marriage while the Americans seldom do so.The Chinese tend to address the people with titles but in English only a few occupation or titles could be used.7.What are the social functions of compliments? (p. 60)(答案p50 第一段)Compliments have a series of social functions: creating or reinforcing solidarity, greeting people, expressing thanks orcongratulations, encouraging people, softening criticism, starting a conversation, or even overcoming embarrassment. Unit 517. Chronemics:时间学The study of how people perceive and use time.18. Monochronic time:一元时间概念paying attention to and doing only one thingat a time.Polychronic time:多元时间概念being involved with many things at 19.once.20. Proxemics:空间学the perception and use of space.21. Kinetics:身势学the study of body language22. P ar a language: W involving sounds but not words and lying betweenverbal and nonverbal communication.精讲案例case 1 (p. 85) case 3 (p. 87) case 5, 6 (p. 90) case 7 (p. 91) 思考题8. What are the different features of M-time and P-time? (p97)M-time means paying attention to and doing only one thing at a time.M-time is noted for its emphasis on schedules, segmentation and promptness. It features one event at a time. Time is perceived as alinear structure and something concrete tangible.P-time means being involved with many things at once.P-time is less rigid and clock-bound. It features several activitiesat the same time. It is more flexible and human-centered.9.what is the meaning of common gestures in English? P114 (答案P233-234)Unit 6精讲案例case 1 (p. 115) case 2 (p. 116) p. 124-126 中的小案例思考题9. How is gender d 辻 f er ent from sex? (p. 129)(答案P. 119/120)10.What has influenced the gender socialization?There are two primary influences on gender socialization: family communication, particularly between mothers and children and recreational interaction among children.11.What are the six principles for effective cross-gender communication? (p. 129)(答案127-128)Suspend judgement, recognize the validity of different communication styles, provide translation cues, enlarge your own communication style, suspend judgement. 12. what are the characteristics of feminine talk and masculine talk respectively?P123Unit 7精讲案例case 1 (p. 137) case 3 (p. 139)13.Discuss the concepts of high context culture and low context culture(pl53)(结合最后一个单元中ppt 的讲解,了解high-context culture 和low-context culture 两个概念)A high-context communication or message is one in which most of the information is already in the person, while very little is in the coded,explicitly transmitted part of the message. In high-context cultures, verbal messages have little meaning without the surrounding context, which includes the overall relationship between all the people engaged in communication.(沉默是金;一切尽在不言中;心有灵犀一点通)A low context communication is the just the opposite: i. e. the mass of the information is vested in the explicit code.High-context culture low-context cultureJapanese Chinese Korean American• • German German-SwissUnit 923. A planetary culture:行星文化 a culture that integrates eastern mysticism withwestern science and rationalism.24. Intercultural person:跨文化的人represents someone whose cognitive, affective,and behavioral characteristics are not limited but open to growth beyond the psychological parameters of his or her own culture.思考题13. What are the American/Chinese cultural values like in terms ofCultural Orientation put forward by Kluckhohn and Strodtbeck? (ppt 中的补充内容)s far as the human nature is concerned, American culture holds that it is evil but Aperfectible through hard work. As to the relation of man to nature, they think mankind can conquer nature. They also have a linear time concept and therefore they are future-oriented. They focus on doing and think that only actions can solve the problem. They are quite individualistic and therefore they focus less on the benefits of the group.As far as the human nature is concerned, Chinese culture holds that it is good but corruptible without proper education. As to the relation of man to nature, they think mankind can live in harmony with nature.They also have a cyclical time concept and therefore they are past- oriented. They have a being-and-becoming attitude towards activity and think that man should keep an inner peace as nothing is eternal. They are quite collective and therefore they focus more on the benefits of the group.14.Identify the features of each of four Hofstede^ s cultural dimensions and use themto analyze the cases (案例分析)。
跨文化交际重点归纳
跨文化交际重点归纳Unit 1 Intercultural CommunicationWhat is culture?Culture is the total accumulation of beliefs, customs, values, behaviors, institutions and communication patterns that are shared, learned and passed down through the generations in an identifiable group of people. Generally speaking, culture is the way of life.Culture is everything and everywhere.Thanks to culture, without it we can’t survive in societyA metaphor比喻of cultureWe compare culture to iceberg.It suggests that only small part of it is visible while most of it lies concealed.Habits, dress and manners are visible.Worldview, value systems, ways of thinking, national character and any other deep concepts are foundation of visible part.“Where are you going?”in China ,we give a general answer to it.Chinese culture emphasizes on social relationship and the heavy interdependence between Chinese people.In western countries, it may be interpreted as an intrusion into one’sprivacy.The underlying individual-oriented relationship is the invisible part of the iceberg.exercise1. If you are a tourist guide, what are you expected to say when you are showing the foreign visitors to another site?A. This way, please.B. Come here, please.C. Follow me, please.D. Move on.2. A visitor stops you in the corridor of your head-office probably to ask for the way. What is your most likely reply to the visitor’s “Excuse me”?A. What’s the matter?B. Yes?C. That’s all right.D. Don’t worry.3. At a fair, a visitor, accidentally having knocked down your poster, says, “I’m terribly sorry.” What should you reply?A. It doesn’t matter.B. Never mind.C. Don’t worry.D. That’s all right.What is Intercultural communication?“Intercultural communication is contact between persons who identify themselves as distinct from one another in cultural terms.” (Collier & Thomas, 1998)intercultural communication refers to any communication between two members of any cultural communities. (Samovar & Porter)To further understand “intercultural communication”, please read the section of “Intercultural Communication Reading” on P.2 and answer the questions:1 In the story, why does Pete could not communicate well with Chinese students?Language problemCulture problemThe way Pete handled the intercultural communication situation2 What are the major barriers in intercultural communication? Language difference.(If we understand others’ language or dialect, but not their communication rules, we can made fluent fools of ourselves.) Nonverbal communication: gestures, postures, facial expression etc. Stereotypes: like culture, religion, idea, value, etc.Watch a video and get a deeper understanding.Classifications of Communicationverbal /nonverbalDirect /indirectInterpersonal / interorganizational / mass media-basedIntracultural /interculturalIntrapersonal / interpersonal/…Case studyRead the passage of “ an Intercultural Classroom”. This is the beginning of this passage:It was a hot day. Since it was still too early to use the air-conditioner, according to the regulations of the university, every class kept its door open to make the classroom cooler. While I was lecturing on Chinese grammar in Class 4, waves of laughter came from the neighboring Class 5. A German student named Stephen raised his hand and stood up. “The laughter from Class 5 is bothering us. I think we should go to their class to protest,” he said….1 How many different solutions did Class 4 propose?2 what is the mode of communication favored by Asians? What cultural values underlie it?Asian people are very courteous and indirect in their communications. They put great emphasis on group harmony, they are very tolerant, even when they are offended. These collectivistic values, shaped by Confusion teachings, were spread from China to many Asian countries.3 what is the mode of communication favored by Westerners? What cultural values underlie it?Westerners are generally very direct and frank in their mode ofcommunication. And they have a strong sense of protecting their own rights. Individualistic values are the underlying principles governing their behavior.Classroom activity 11. Read the story on P1 and answer: Why do you think the driver is asking for $50 instead of $32.5?2. Work in groups and write down 5 ways to deal with the situation. Some likely interpretationsThe taxi driver is trying to cheat Lee.extra charges for luggage that Lee doesn’t know about.Extra charges for tolls that Lee doesn’t know.There is an honest misunderstanding.L ee misunderstood what the driver said, or didn’t hear what he said clearly.The driver has included a tip for himself –an unreasonably large one. Culture NoteTaxi charges: in taxis in the us, it is quite normal to have a small extra charge for each of luggage. In the us there are also sometimes tolls for bridges, tunnels and certain roads. and the taxi driver will pay these first and then add them to the cost of the ride.Tipping: in the us it is normal to add a tip of 10%-15% to the cost of a taxi ride. (tipping is not normal in fast-food restaurants where customs gettheir own food.Taxis in the Us: while taxis can often be found at Us airports, taxis are rare in all but the largest American cities, and to get a taxi people often need to call a taxi company. This is because most Americans drive their cars. (in large cities, taxi drivers are often immigrants form other countries who do not speak English as their first language.)Classroom activity 2Read Letter to Fran: Not Eating and answer the following questions.1. Why did Nancy eat so little?2. Tell the possible reasons for Nancy’s problem.Possible reasonsOn the whole, American cooking tends to be somewhat more bland than the cooking in most parts of China.Some westerners have allergic reactions to MSG(often used in Chinese cooking) and get headaches if they eat food containing it.Some Christians won’t drink alcoholic beverages.Read Fran’s Response: Not Eating after class and get more information. Discuss the differences of table manners between Chinese and Westerners.Chinese people often use words like color 、smell 、taste、shape to describe the food.Westerners usually pay more attention to the calories、vitamins、proteinsand so on.we would invite many people “the more the better”If the host respect you ,he will give you a seat at first and sit on the left chair .The host will prepare all the things ready. The host will get delicious food into the guest’s bowl .Westerners would like to keep quiet. They regard the right as a symbol of respect.The host will let the guests choose what to eat or drink.Individualist and CollectivistWhat are the characteristics of Individualist and Collectivist? Classroom activity 3Read the passage Individualist and Collectivist Cultures and finish the following tasks.What are some differences between an individualist culture and a collectivist one?find out ways of how do Chinese show individualism and how do westerners show their collectivism. You may need to supply your points with examples.Assignment:Review unit 1 and Preview unit 2Work in teams of 6 and deliver a presentation on following topics:What are differences between an individualist culture and a collectivistone?find out ways of how do Chinese show individualism and how do westerners show their collectivism. You may need to supply your points with examples.Unit 2Review: Interpretation解释、翻译of greetings上哪去?Where are you going?It’s none of your business!去哪啦?Where have you been?吃过了吗?Have you had your meal?Are you going to invite me to dinner?Acceptable Greetings中文出去呀?吃饭去?回来了?忙着呢?忙什么呢?在洗车呀?这衣服真漂亮,新买的吧?你看起来气色不错。
跨文化交际期末复习资料知识点总结详细
Intercultural communication in English1. Globalization (what & why)1)Dictionary: to organize or establish worldwide2)Wiki: Globalization refers to the increasingly global relationships of culture, people andeconomic activity.3)Globalization refers to the establishment of a world economy, in which national borders arebecoming less and less important as transnational corporations, existing everywhere and nowhere, do business in a global market.4)Globalization refers to “time-spaces compression”. That is, the way in which the worldappears to be getting smaller. (Reasons: the increasing global mobility of people; the impact of new electronic media on human communications)5)At the same time, people all over the world are faced with the same environmental issuesthat affect all cultures.6)Global instability stems from clashes between cultures as humankind createscatastrophes(灾难) that are far worse than natural disasters.7)Culture interdependence: people from different cultures attempt to get along with eachother and try to decrease conflicts.Driving force: technology, particularly telecommunications, computers2. Culture1)People who are raised or live in a particular place probably speak the same language, holdmany of the same values, and communicate in similar ways.2)the group of people who share the same ancestry3)commodities or products that are internationally exported and imported4) a particular way to satisfy our human needs. Maslow: physiological, safety, belongingness,esteem, self-actualization5)The coherent learned, shared view of a group of people about life’s concerns that rankswhat is important, furnishes attitudes about what things are appropriate and dictates behavior.6)Culture is coherent, learned, the view of a group of people, ranks what is important,furnishes attitudes2.1 elements of communication1)Context: the interrelated conditions of communication(aspects: physical settings, historical,psychological, culture)2)Participants: the participants in communication play the roles of sender and receiver,sometimes of the messages simultaneously.3)Messages: elements: meanings, symbols, encoding and decoding.4)Channels: a channel is both the route traveled by the message and the means oftransportation.5)Noise: noise is any stimulus, external or internal to the participants, that interferes with thesharing of meaning. They include: external noise, internal noise, semantic noise6)Feedback: some kind of verbal or nonverbal response3. Different lands, different friendships1)European: friendship is quite sharply distinguished from other, more casual relations, and isdifferently related to family life.2)American: a friendship may be superficial, casual, situational or deep and enduring.3)French: F is one to one relationship that demands a keen awareness of the other person’sintellect, temperament and particular interests; friends generally are of the same sex;disagreement and argument are the breath of live; compartmentalized (a man play chess with a friend for years without knowing his political opinion)4)Germany: F is much more articulately a matter of feeling; friends are brought to the family;disagreement on any subject that matters to both is a tragedy.5)English: F is based on shared activity, and are formed outside the family circle.4. Comparing and contrasting culturesFrederick:Human nature orientation; man-nature orientation; time orientation; activity orientation; social orientationKluckhohns and Strodtbeck:Human nature; relationship of man to nature; sense of time; activity; social relationships4.1Cultural dimensions (Geert Hofstede)Individualism versus collectivismUncertainty avoidancePower distanceMasculinity versus femininityLong-term versus short-term orientation5. High & low context culturesAdding: from wikipediaLow context culture and the contrasting "high context culture" are terms presented by the anthropologist Edward T. Hall in his book Beyond Culture. Low context culture refers to a culture’s tendency not to cater towards in-groups. An "in-group" is defined by the authors as being a discrete group having similar experiences and expectations, from which, in turn, inferences are drawn. Low context cultures, such as Germany or the United States make much less extensive use of such similar experiences and expectations to communicate. Much more is explained through words or verbalization, instead of the context.High context culture and the contrasting "low context culture" are terms presented by the anthropologist Edward T. Hall in his 1976 book Beyond Culture. It refers to a culture's tendency to use high context messages over low context messages in routine communication. This choice of communication styles translates into a culture that will cater to in-groups, an in-group being a group that has similar experiences and expectations, from which inferences are drawn. In a high context culture, many things are left unsaid, letting the culture explain. Words and word choice become very important in higher context communication, since a few words can communicate a complex message very effectively to an in-group (but less effectively outside that group), while in a lower context culture, the communicator needs to be much more explicit and the value of a single word is less important.6. How is language related to culture?1)Culture and language are intertwined and shape each other.2)Culture influences language by way of symbols and rules for using those symbols, as well asour perceptions of the universe.3)All languages have social questions and information questions. The meaning comes out ofthe context, the cultural usage.4)Language reflects cultural values.5)Sometimes different cultures use identical words that have rather different meanings. Theresults can be humorous, annoying, or costly, depending on the circumstances.6)Even if two people from different cultures can speak a common language, they maymisinterpret the cultural signals.7)To summarize, in the culture itself, language-and-culture is embedded in cultural products,practices, perspectives, communities, and persons. One reflects the other, and they are best seem as joined. Language , as a product of culture, is infused with culture.7. The sapir-whort hypothesis8. Nonverbal communication (what)Nonverbal communication is usually understood as the process of communication through sending and receiving wordless,(mostly visual) messages between people. Messages can be communicated through gestures and touch, by body language or posture, by facial expression and eye contact. Nonverbal messages could also be communicated through material exponential; meaning, objects or artifacts (such as clothing, hairstyles or architecture). Speech contains nonverbal elements known as paralanguage, including voice quality, rate, pitch, volume, and speaking style, as well prosodic features such as rhythm, intonation, and stress. Likewise, written texts have nonverbal elements such as handwriting style, spatial arrangement of words, or the physical layout of a page. However, much of the study of nonverbal communication has focused on face-to-face interaction, where it can be classified into three principal areas: environmental conditions where communication takes place, physical characteristics of the communicators, and behaviors of communicators during interaction.I.e. voices, handshakes, hand gestures, eyes movement, face expressions (smile, laugh),touching behaviorIt is governed by culture.Functions: repeating, complementing, substituting, regulating, and contradicting.9. Social timethe peculiarities of the Past-Present-Future in social processes, and their unbreakable connection.10. Improving intercultural communication1)To begin with your own culture, regardless of what that culture might be.2)To identify those attitudes, prejudices, and opinions that we all carry around and that biasthe way the world appears to us.3)To learn to recognize your communication style.Advices:1)Both parties involved in intercultural communication should seek a common language andattempt to understand cultural differences in using the language.2)To develop empathy - be able to see things from the point of view of others so that we canbetter know and adjust to the other people.3)To be flexible when deciding on how to present yourself to another person.。
跨文化交际考试重点
第三单元Definitions of Culture☐Culture is the holistic interrelationship of a group’s identity, beliefs, values, activities, rules, customs, communication patterns, and institutions.—Carley H. Dodd 《跨文化交际动力》2006:36☐文化是“一个复杂的整体,包括知识、信仰、艺术、法律、道德、风俗以及任何人作为一名社会成员而获得的任何能力和习惯”。
—泰勒(Edward Tyler)《原始文化》1871☐文化是一个群体共享的思想、信仰、行为和情感方式,它既是该群体认识世界的依据,也是该群体的行为模式和生活方式,还是该群体的意义系统。
—张红玲《跨文化外语教学》2005:157☐A negotiated set of shared symbolic systems that guide individuals behaviors and incline them to function as a group. 一个经过协商的、用于指导个人行为并使他们成为一个整体的共有符号系统。
—陈国明William J.Starosta 《跨文化交际学基础》☐文化是人类在社会历史实践过程中所创造的物质财富和精神财富的总和。
一般分为物态、制度、行为、心态四个层次。
第四单元Stress in Cultural Encounters☐Why is interacting with foreigners sometimes stressful?☐What is “culture shock”?☐What do you need to learn to become a more effective communicator?Stress in Cultural Encounters☐Foreign language as a source of stress☐Uncertainty, stress, and intercultural encounters☐On risk, stress, and intercultural encounters☐Unpredictability as a source of stress☐Expectations and intercultural communication☐Expectations and adapting to a new culture☐Unfamiliarity as a source of stressCulture Shock☐It is a feeling of being confused and overwhelmed by life in another culture.☐It is caused by the anxiety that results from losing all our familiar signs and symbols of social intercourse.☐These signs or cues include the thousand and one ways in which we orient ourselves to the situation of daily life: how to give orders, how to make purchases, when and where not to respond.☐Now these cues which may be words, gestures, facial expressions, customs, or norms are acquired by all of us in the course of growing up and are as much a part of our culture as the language we speak or the beliefs we accept. All of us depend for our peace of mind and efficiency on hundreds of these cues, most of which we are not consciously aware.Causes of cultural shock☐Loss of control☐Being deprived of familiar and loved things and people☐Physical, mental, and emotional fatigue (culture fatigue)☐Discrepant expectations, lack of social support and in sufficient social skillsSymptoms of culture shock☐Homesickness☐Boredom☐Withdrawal☐Need for excessive amount of sleep☐Compulsive eating and/ or drinking☐Irritability☐Exaggerated cleaniness☐Marital stress, family tension and conflict☐Chauvinistic excesses第五六单元Projected Cultural Similarity☐The tendency to assume that people from other cultures basically think and feel more or less the same way we do.☐There are sufficient similarities among peoples of the world to make communication easy.☐Once you get used to their different (dress, manners, style) they are just like us. ☐Denial, defense, minimization, acceptance, adaptation, and integration. (Ethnocentrism)Projected Cultural Similarity☐The Golden Rule: Do unto others what you would have them do unto you./ Do as you would be done by.☐Do not unto others what you would not be done by. 己所不欲勿施于人☐Expecting others to be the same as we are/do the same as we do☐Culture shock☐Frustration☐Wince☐Other Obstacles: Stereotype, ethnocentrismEthnocentrism☐Assuming that the world-view of one’s own culture is central to all reality, the idea that your own race, nation, group etc is better than any other☐Obstacle that leads to distrust, conflict, even hostilityEthnorelativism☐Maintaining that cultures can only be understood relative to one another; there is no absolute standard of rightness or goodness that can be applied to culturalbehavior; cultural difference is neither good nor bad; it is just different. Accepting and allowing difference to be difference.Comparing Communication styles☐Direct – indirect☐Linear – circular☐Self-enhancement – self-effacement☐Talk – silence☐Succinct –elaborate☐Person- and task- oriented – relation- and status-orientedHigh context communication☐Collectivists are expected to “read the other’s mind” during communication, so the message is quite indirect, dependent on hints, the use of the eyes, distance between bodies, and so on.☐In speech, collectivists employ ‘we’ more often and they depend on context (tone of voice, gesture, posture, etc.) to convey meaning.Low context communication☐In speech, individualists tend to use ‘I’ and emphasize content.☐Individualists say what is on their minds, even if it risks damaging the relationship.☐Americans, valuating pragmatic action, are quick to come to the point in conversations.☐The responsibility for meaning falls mainly to the speakers, whose job it is to formulate ideas into clear language. The more lucid speakers are the more highly regarded they are as communicators.Looseness vs. Tightness☐“Loose” cultures do not demand a high degree of conformity.☐“Tight” cultures exp ect a relatively high degree of conformity.☐Individualist cultures tend to be “looser” than collectivist cultures.☐The Middle of the road/Golden mean/Happy medium/via mediaEthnocentrism and Projected Cultural Similarity☐They are closely related, but describe somewhat different phenomena.☐Ethnocentrism is taking one’s own cultural norms as the standard by which to judge people of other cultures.☐Projected cultural similarity is assuming that people of other cultures view things the same way we do.第七单元In-groups and out-groupsWe generally have more positive feelings toward members of our in-groups than we do toward outsiders.We tend to have a stronger sense of obligation to insiders than to outsiders.We tend to judge in-groups and out-groups by different standards.For better communication, we need to find ways to counter-balance our natural tendency to judge out-groups more harshly.第八单元Dealing with conflict☐Collectivists and preservation of harmony: Collectivists want their in-groups to be monolithic and homogeneous—with everyone thinking, feeling, and acting in the same way; they think that in such groups, there will be harmony. They feel more comfortable than individualists in the presence of like-minded others. Individualists emphasize harmony less and often think that an argument clears the air.Dealing with conflict☐Honesty vs. tact: collectivists often find themselves in a dilemma when they have to communicate an unpleasant message. Although they value honesty, theyvalue even more keeping relationships. If telling the truth means damaging a relationship, they would rather tell a white lie.Lying is an acceptable behavior in collectivist cultures, especially if it saves face or benefits the ingroup. In contrast, individualists see lying as breaking the contract, and since contracts are very important, this is a serious offense.Dealing with conflict☐American directness:When faced with a problem, Americans like to get to its source. This means facing the facts, meeting the problem heed on, putting the cards on the table, and getting information “straight from the horse’s mouth.” Consistent with these tendencies, it is also desirable to face people directly —to confront them. Confrontation is not necessarily rancorous, but it does involv e reporting one’s feelings honestly, expecting reciprocal honesty, and dealing with the person involved in the problem.Dealing with conflict☐American directness:There is also, however, a strong need to preserve “surface cordiality.” In communication, Americans (especially white middle-class) tend not to express strong emotions. Americans also abide by a strong convention to preserve surface cordiality in social interactions. Kind words and pleasant smiles are natural and expected; sharp opinions and critical positions in face-to-face encounters are avoided for fear of disrupting social conviviality.Dealing with conflict☐American views of conflict:At the root of the American confrontation style is the concept that adversaries can compete against each other and at the same time cooperate under the rules for interpersonal conflict.☐Chinese and harmony:Harmony is the foundation of Chinese culture.Dealing with conflict☐Chinese provisional responses that allow avoidance of a direct “no”:⏹It’s not conve nient.⏹There may be some difficulties.⏹The problem isn’t too big.⏹We should study this.⏹We should think about this.第十单元Advice forcommunicating with westerners☐Try not to read too much into North Americans’ words or be oversensitive to nonverbal nuances. Focus on what North Americans actually say; what they say is often what they really mean.☐Be aware that self-affirmation and individuality are important to North Americans.☐Be aware that everyone should be treated equally. One should use polite speech with family members and intimate friends, and also with strangers (including store clerks, waiters, and so forth).Advice forcommunicating with westerners☐Accept that North Americans consider it good to speak directly and that requests are often stated directly and explicitly.☐Recognize that being assertive is valued in North American culture, and that “no” is accepted as an assertive — not necessarily rude — response.☐Understand that what Chinese consider modesty may be viewed by NorthAmericans as low self-confidence. Speak positively about oneself and one’s abilities is expected.Advice forcommunicating with westerners☐Be cautious about asking personal questions, because North Americans may consider them offensive and insulting. North Americans may also feel that what Chinese consider guan xin (concern) is meddling and intrusive.☐Accept that North Americans like to express their opinions openly.Usage☐to read into : to think that a situation, action etc, has a meaning or importance that it does not really have. 理解时加进(原本没有的意思)⏹You read love into her casual friendliness.⏹Don’t read more into her letter than she intend ed.⏹Just because he is so nice to you doesn’t necessarily mean he is in love with you. He is really nice to every woman he meets, so don’t read too much into it.⏹It was only a casual remark, I think you’re reading too much into it.Usage☐to read into →to read sth. into sth.; to read much into sth. 理解时加进(原本没有的意思)⏹Although it was a comedy, you could read biting social comment into the actors lines.⏹Too much should not be read into the minister’s statement: we can’t expect a sudden easing of the situation.⏹Try not to read too much into North American’s words or be oversensitive to nonverbal nuances.Things collectivists need to learn for interacting with individualists☐Tend to give priority to individual goals.☐Often base behavior on “internal attributes”.☐Are more likely to ask questions in class.☐Less willing to maintain relationships at a cost.☐May want to spend time alone, consider privacy important.☐Tend to attribute behavior to internal (personal) causes.☐Try to change social situations into which they do not fit.Things collectivists need to learn for interacting with individualists☐Are able to interact in relatively superficial social relationships, moving in and out of them.☐Need to compliment in-group members more.☐Expect competition.☐Tend to get to the point during meetings.☐Generally take contracts seriously.☐Don’t expect in-group membership to confer too many special privileges.Things East Asians should learn about (individualistic) Westerners☐Tend to have high self-esteem and need to express this.☐Are relatively enthusiastic and expressive.☐Stress pleasure, fun, and happiness.☐Decide quickly, but implement decisions more slowly because relatively few people are included in the decision making process.☐Place value on consistency between attitu des and behavior. Dislike “hypocrisy”.☐Don’t make sharp distinctions between public and private behavior.Things East Asians should learn about (individualistic) Westerners☐More likely do something because they want to than out of obligation.☐Expect clear definition of relationships. Like to use contracts.☐Expect most relationships to last a relatively short time.Strategies for Chinese☐Treating one another as equals.(平等相待)☐Mutual respect for privacy. (相互尊重私人权)☐Seeking the common ground. (求同存异)☐Placing one’s self in the other’s shoes. (换位思维)☐When negotiating with Westerners or trying to make arrangements with them, a “multiple choice” strategy should be adopted to give Westerners many options to choose from. This plays to Westerners’ individualistic tendenc ies.。
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题型:part I, True or False,30% (提醒学生在答题时要正确的画A,错的画B)15x2 (除第八章)part II. Multiple Choices 20%, 20x1.(2,4,5细节)Part III. Cultural Puzzles 10% (与课后习题中的cultrual puzzles 类似,不过是四个选项,范围为课后习题中的cultural puzzles 和我们在每个单元划出的重点案例)5X2.Part IV. Term Matching 15%(名词解释,从备选的terms 中选择与其对应的definitions,要考到的terms 都已经发给大家)15x1.Part V. Short-Answer Questions 15% (简答题,范围在我们划过的重点内)5X3.Part VI. Case Study 10% (课外案例分析,阅读一个案例,回答三个小问题,题目不会超出课内讲解的内容)10 x1.要补充的重点为p114, (E. Discover the meaning of some common gestures in English), p129, (B. What are the characteristics of feminine talk and masculine talk respectively)另外让学生深入研究unit 5 和Unit 2,Unit 4(culturally-loaded words),以及每单元的重点案例,以及单元后面的练习A, B(划过的问答题),C (Euphemism Understanding), 以及E (cultural puzzles)TermsUnit 11. Economic globalization:经济全球化the integration of national economies into the international economy through trade, foreign direct investment, capital flows, migration, and the spread of technology.2. Global village:地球村All the different parts of the world form one community linked together by electronic communications, especially the Internet.3. Melting pot:大熔炉 a socio-cultural assimilation of people of different backgrounds and nationalities.4. Cultural Diversity:文化多样性the mix of people from various backgrounds in the labor force with a full mix of cultures and sub-cultures to which members belong.5. Intercultural communication:跨文化交际communication between people whose cultural perceptions and symbol systems are distinct enough to alter the communication event.6. Culture:文化a learned set of shared interpretations about beliefs, values, and norms, which affect the behavior of a relatively large group of people.7. Enculturation:文化适应all the activities of learning one’s culture are called enculturation.8. Acculturation:文化传入the process which adopts the changes brought about by another culture and develops an increased similarity between the two cultures.9. Ethnocentrism:民族优越感the belief that your own cultural background is superior.munication:交际to share with or to make common, as in giving to anothera part or share of your thoughts, hopes, and knowledge.(以下为components of communication)PS: what is the difference between encoding & decodingEncoding is the process of putting an idea into a symbol.Decoding is the process of assigning meaning to the symbols received.11. Source发送信息的人The source is the person with an idea he or she desires to communicate.12.Encoding编码Unfortunately (or perhaps fortunately), humans are not able to share thoughts directly. Your communication is in the form of a symbol representing the idea you desire to communicate. Encoding is the process of putting an idea into a symbol.13.Message信息The term message identifies the encoded thought. Encoding is the process, the verb; the message is the resulting object.14.Channel渠道The term channel is used technically to refer to the means by which the encoded message is transmitted. The channel or medium, then, may be print, electronic, or the light and sound waves of the face-to-face communication.15.Noise噪音The term noise technically refers to anything that distorts the message the source encodes.16.Receiver接的人The receiver is the person who attends to the message.17.Decoding解码Decoding is the opposite process of encoding and just as much an active process. The receiver is actively involved in the communication process by assigning meaning to the symbols received.18.Receiver response反馈The receiver is the person who attends to the message. Receiver response refers to anything the receiver does after having attended to and decoded the message.19.Feedback反馈Feedback refers to that portion of the receiver response of which the source has knowledge and to which the source attends and assigns meaning.20.Context语境The final component of communication is context. Generally, context can be defined as the environment in which the communication takes place and which helps define the communication.精讲案例Case 1 (p.1) case 2 (p.2)思考题1、what are the four trends that lead to the development of the global village? P8-9+简要说明convenient transportation systemsinnovative communication systemseconomic globalizationwidespread migrations2.What are the three ingredients of culture?Artifacts(the material and spiritual products people produce)Behavior(what they do)Concept(what they think)3.How to understand cultural iceberg? P7The aspects of culture that are explicit,visible,taught.The aspects of culture that are intangible and not taught directly.4.What are the characteristic of culture?Shared ,learned,dynamic,ethnocentric(文化中心主义),5.What are the characteristic of communication?Dynamic,irreversible,symbolic,systematic,transactional,contextualUnit 2-411. Pragmatics:语用学the study of the effect that language has on human perceptions and behavior.12. Semantics:语意the study of the meaning of words.13. Denotation:字面意思the literal meaning or definition of a word --- the explicit, particular, defined meaning.14. Connotation:弦外之音the suggestive meaning of a word --- all the values, judgments, and beliefs implied by a word, the historical and associative accretion of the unspoken significance behind the literal meaning.15. Taboo:禁忌语some objects, words or actions that are avoided by a particular group of people, or in certain culture for religious or social reasons.16. Euphemism:委婉语the act of substituting a mild, indirect, or vague term for one considered harsh, blunt, or offensive.精讲案例Case 1, case 2(p.17) case 4 (p. 19) Case 2 (p 43) case 3 (p.45) Case 1 (p.67) case 3 (p.69)思考题6. How is Chinese addressing different from American addressing? (p.33)The Americans tend to address only with given names while the Chinese may use the full name. Even when the full names are used in some formal occasions by the Americans,the given names would be placed before the surname while the Chinese would do the opposite.Chinese often extend kinship terms to people not related by blood or marriage while the Americans seldom do so.The Chinese tend to address the people with titles but in English only a few occupation or titles could be used.7. What are the social functions of compliments? (p.60) (答案p50 第一段)Compliments have a series of social functions: creating or reinforcing solidarity, greeting people, expressing thanks or congratulations, encouraging people, softening criticism, starting a conversation, or even overcoming embarrassment.Unit 517. Chronemics:时间学The study of how people perceive and use time.18. Monochronic time:一元时间概念paying attention to and doing only one thingat a time.19. Polychronic time:多元时间概念being involved with many things at once.20. Proxemics:空间学the perception and use of space.21. Kinetics:身势学the study of body language22. Paralanguage:辅助语言involving sounds but not words and lying between verbal and nonverbal communication.精讲案例case 1 (p. 85) case 3 (p.87) case 5, 6 (p.90) case 7 (p.91)思考题8. What are the different features of M-time and P-time? (p97)M-time means paying attention to and doing only one thing at a time.M-time is noted for its emphasis on schedules, segmentation and promptness. It features one event at a time. Time is perceived as a linear structure and something concrete tangible.P-time means being involved with many things at once.P-time is less rigid and clock-bound. It features several activities at the same time. It is more flexible and human-centered.9. what is the meaning of common gestures in English? P114 (答案P233-234)Unit 6精讲案例case 1 (p.115) case 2 (p.116) p.124-126中的小案例思考题9. How is gender different from sex? (p.129)(答案P.119/120)10. What has influenced the gender socialization?There are two primary influences on gender socialization: family communication, particularly between mothers and children and recreational interaction among children.11.What are the six principles for effective cross-gender communication? (p. 129) (答案127-128)Suspend judgement, recognize the validity of different communication styles, provide translation cues, enlarge your own communication style, suspend judgement.12.what are the characteristics of feminine talk and masculine talk respectively?P123Unit 7精讲案例case 1 (p.137) case 3 (p.139)13.Discuss the concepts of high context culture and low context culture (p153) (结合最后一个单元中ppt的讲解,了解high-context culture 和low-context culture两个概念)A high-context communication or message is one in which most of the information is already in the person, while very little is in the coded, explicitly transmitted part of the message. In high-context cultures, verbal messages have little meaning without the surrounding context, which includes the overall relationship between all the people engaged in communication. (沉默是金;一切尽在不言中;心有灵犀一点通)A low context communication is the just the opposite; i.e. the mass of the information is vested in the explicit code.High-context culture low-context cultureJapanese Chinese Korean American ………….. German German-SwissUnit 923. A planetary culture:行星文化a culture that integrates eastern mysticism with western science and rationalism.24. Intercultural person:跨文化的人represents someone whose cognitive, affective, and behavioral characteristics are not limited but open to growth beyond the psychological parameters of his or her own culture.思考题13. What are the American/Chinese cultural values like in terms of Cultural Orientation put forward by Kluckhohn and Strodtbeck?(ppt中的补充内容)As far as the human nature is concerned, American culture holds that it is evil but perfectible through hard work. As to the relation of man to nature, they think mankind can conquer nature. They also have a linear time concept and therefore they are future-oriented. They focus on doing and think that only actions can solve the problem. They are quite individualistic and therefore they focus less on the benefits of the group.As far as the human nature is concerned, Chinese culture holds that it is good but corruptible without proper education. As to the relation of man to nature, they think mankind can live in harmony with nature. They also have a cyclical time concept and therefore they are past-oriented. They have a being-and-becoming attitude towards activity and think that man should keep an inner peace as nothing is eternal. They are quite collective and therefore they focus more on the benefits of the group.14. Identify the featu res of each of four Hofstede’s cultural dimensions and use them to analyze the cases (案例分析)。