新编剑桥商务英语高级第三版高级教材答案
新编剑桥商务英语高级第三版高级教材答案Page 6 and 73Answers1 retire2 joined3 reward4 laid off5 trained6 leave7 recruits8 flexible9 temporary10 day off5Answers1 employment (also employer, employee)2 promotion (also promoter)3 retirement (also retiree)4 resignation5 training (also trainer, trainee)6 recruitment (also recruiter)7 application (also applicant)8 dismissal9 pay (also payment)10 reward9Answers1 not interested in working hard2 people in their twenties3 getting what you want as soon as you demand it4 parents and colleges who overprotect and spoil young people5 your generation gave us everything we wanted6 to work very hard for you7 to sit quietly in a little officePage 8 and 91Answers+ gerund (-ing) + to + infinitive (to do)be good at plan/intend/aimbe worth failhave trouble/difficulty be reluctantsucceed in hope/expectthink about/consider manageenjoy decideavoid haveinvolve be willing/preparedbe used to/accustomed to2Possible answers1 to take up a new sport.2 persuading people to do things.3 researching the company.4 solving technical problems.5 understanding native speakers.6 to answer all my emails.7 renting a caravan in France.8 to take on more responsibility.9 doing things as others want them done.10 to do their own job properly.5AnswersTask One1 E2 F3 B4 G5 ATask Two6 A7 B8 D9 E 10 GPage 10 and 111Answers1 employee2 applicant3 interviewee4 job seeker5 participant6 graduate2Possible answers1 This applicant is very confident, perhaps over confident and his/her claims are not backed up by evidence.2 This applicant seems to have the appropriate skills and experience, but what happened tohis/her own company? If he/she is so successful why is he/she looking for work in another company? Did he/she go bankrupt? What type of company was it?3 This candidate appears to be well qualified and seems modest, but reliable.3Possible answers (these are subjective and open to discussion)Necessary:1, 2, 3, 4, 8, 12, 14, 16, 17Optional:5, 6, 7, 9, 10, 11, 13, 15, 185Answers1 with2 would (should or must also possible)3 all4 not5 that6 against/tackling/onPage 12 and 131Answers1 The ship made for port because of severe weather conditions but hit some rocks near the coast.2 Three including this one.3 Suggested answer: Reasonable well. He explains the cause clearly and tries to put the accident in context.2Answers1 So, can you tell me2 is it?3 what are you intending4 Do you think that5 isn’t it?4Answers1 where you have worked before2 (that) you are an ambitious person?3 (that)you’ve gone as far as you can in your present job?4 who our main customers are?5Answers1 You’re married, are n’t you?2 You can’t start tomorrow, can you?3 You’ve only worked for smaller companies, haven’t you?4 You managed to find our offices easily, didn’t you?5 This is your first real job, isn’t it?6 You’d be able to work part-time, wouldn’t you?Page 14 and 152Answers1 C2 C3 E4 A5 B6 D7 A8 EPage 16 and 172AnswersLondon-subsidiaryLille-main plantSt Denis-R&D divisionCompiegne-warehousesParis-headquartersNantes, Lyon, Toulouse-sales officesFrankfurt, Milan, Madrid-sales offices3Answers1 A sales office is part of the company’s main sales department, but located in another town or country. A subsidiary operates as an independent company even though it is mainly or wholly owned by the parent company.2 A warehouse is a building where goods or raw materials are stored and from which they are distributed. A plant is a place of production (either manufacturing, assembly or packing).3 The headquarters are the main offices of the company where the top management and general administration work. A division is a branch of a company responsible for one particular business activity (eg a motor manufacturer might have an automobile division and a truck division).4Answers1 took over2 expand3 set up4 go public5 went out of business6 made…redundant7 shut down8 sold off5Answers1 People are laid off for economic reasons, ie the company doesn’t have enough work for them. People are fired because their work or behaviour is unsatisfactory.2 Often the difference can be academic, but a take over is what happens when a larger company buys a smaller company and a merger is when two similar sized companies join together.3 Organic growth refers to natural expansion through the growth of sales; non-organic generally refers to growth by acquisition.6Answers1 F2 E3 G4 B5 A6 C7Possible answersOracle has chosen to expand by making acquisitions, sometimes of big companies with quite different skills.SAP grows mare organically and when it makes acquisitions they are smaller and more closely related to what they already do.SAP’S long-term strategy is to increase sales to medium-sized companies and to develop a platform for all its applications.Page 18 and 191Answers1 past continuous-used to describe a background event to a more important event, eg I was working at my desk when my boss came in to the room.2 simple past (passive)-used to describe events in the past: either single events or events in sequence, egThere was a knock at the door. I called ‘come in’ but no one replied.3 present perfect-used to describe either very recent past actions with a strong impact on the present or things which started in the past and are continuing now.4 past perfect-used to refer to a time earlier in the past than the main sequence of events or, as in the example here, in reported speech.5 used to (+ infinitive)-describes habits or routines that are no longer true now.6 past simple2Answers1 came2 was working3 was4 returned (or used to return, would return)5 used to hack (or hack if used to return used in 4)6 had hacked7 received8 opened9 was10 wanted11 saw12 was13 has employed14 have helped15 was taking/had taken16 gave5Answers1 He thinks that some will find opportunities in the newly merged company, some will leave, others will find it difficult to adapt.2 He is resigned. He repeats several times how sad he is, but says although he tried his best to find a ‘different conclusion’ it was not possible.Page 20 and 211AnswersOracle is a more stressful company to work in, but people can earn a lot of money. PeopleSoft was a more caring company, but people had a lot of responsibility put on them. Also they didn’t earn much money until they had established themselves.2Answers1 B2 A3 A4 C5 A6 B4Answers1 stockbrokers2 restaurants3 banks4 oil companiesPage 22 and 231Answers1 a large toy retailer (listed on the Stock Exchange)2 sales are flat and the share price has fallen by 2%2Answers1 not going to achieve the 20% growth target2 share price will fall as a result3 grow sales by an acquisition instead4 look for a medium-sized, well-established business; not necessarily toys, but in the leisure retail sector; report back in a monthPage 24 and 251Answers1 H2 D3 B4 C5 E6 A7 F8 GPage 26 and 272AnswersVerbs which should be deleted:1 do2 put up3 make4 tell5 carry out6 run7 put out8 publish9 make5Answers1 E2 D3 E4 B5 C6 C7 B8 APage 28 and 292Possible answers1 Make a speech/presentation at a farewell party2 Run a big TV and press advertising campaign3 Circulate a memo and publish a newsletter4 Run advertisements in the press5 Issue a press release and hold a news conference6 Post information about the job on relevant Internet sites, eg University websites, place an advertisement in the local/national press3Answers1 request2 reminder3 proposal4 announcement5 apology6 demand4Answers1 to work2 creating3 Correct4 meeting/that we meet5 to give6 tell you7 Correct8 of keeping9 to give10 that there would be11 for trying12 Correct5AnswersPersuade + someone + to doUrgeConvincePromise + to dothreatenundertakeadmit + doingdenycriticize + someone + for doingpraiseblamesuggest + doing/ + that someone should do proposerecommend6Possible answers1 that we send/sending2 about having to wait so long/about the food3 changing the colour of the walls4 to promote her/to give her a pay rise5 to finish it6 to check the orders7 of misleading peoplePage 30 and 313Answers1 The engineer hasn’t turned up to repair the customer’s line at his office.2 The engineer can come at 6 o’clock this evening or tomorrow morning at 9am (the operator also suggests that if it is tomorrow morning, incoming calls can be diverted to the customer’s mobile phone in the meantime).3 The customer accepts the second option.4Answers1 do apologise to2 ’ll look into it3 come straight back4 Would that be5 quite…that case6 ’ll see…bear with me7 acceptable to you8 ’d like toPage 32 and 332Answers1 I will2 I would like3 I will not know4 I cannot help…I am afraid5 It’s been…I’ve seen6 I’d have…I’d known7 I shouldn’t be…they’re late8 You mustn’t do3Answers1 however-but2 nevertheless-still’3 consequently-so4 owing to-because of5 moreover-what’s more6 following-after7 since-because8 besides-anywayPage 34 and 351AnswersAccept any answer that falls into the following categories:1 a date, eg 19822 a government department, eg Trade3 a certain group of people, eg graduates4 qualifications, eg previous experience5 do/have something, eg work as part of a team, have knowledge of selling6 to someone, eg the recruitment officer7 a date, eg 4th July2Answers1 20042 (any) government funding3 professionalise the industry4 one day5 personal lives6 (to) achieve their goals7 forward8 past mistakes9 job satisfaction10 £70 per hour11 considerable experience12 by text messagePage 36 and 373Answers1 unique2 competitive3 emotional4 added5 after-sales6 maker7 prospective4Possible answers1 ‘That’s OK. We can arrange credit finance.’2 ‘We can order a black one, but there is a lot of demand so you will need to pay a 10% deposit.’3 ‘After a couple of months you will wonder how you ever lived without them.’4 ‘I think I should at least reserve it in your name in case anyone else tries to buy it.’5 ‘I think you are the sort of person who imposes their image on the car, not the other way round.’7Answers1 First speaker (Sarah): financial softwareSecond speaker (Dale): cosmetics or bathroomProducts (‘deodorants’)2 First speaker (Sarah): uses a technique called ‘relationship selling’, ie develops relationship slowly, is cooperative, honest, not pushySecond speaker (Dale): direct, persuasive, tells jokes and anecdotes, goes straight to the decision maker3 First speaker (Sarah): builds trust, people know what they are buying BUT takes time and sometimes no saleSecond speaker (Dale): gets results and is efficient BUT for some it could be too pushy8Answers1 strong, reliability2 technique3 prospect’s4 suited5 hard-sell6 perceived7 sustain8 buyer9 average10 move11 favourable9Page 38 and 393Answers1 B2 C3 A4 A5 C6 B7 APage 40 and 411Answers1 present perfect (could be continuous or simple)2 past simple3 present continuous4 future perfect5 simple present6 present perfect (could be continuous or simple)7 will (future simple or continuous)8 past simple9 will (future simple or continuous)2Answers1 Over the past ten years2 Up to now3 A few years ago (also possible During the 80s)4 During the 1980s (also possible A few year ago)5 Sooner or latter (also possible In the next five years)6 By the year 20507 Nowadays4Answers1 raise2 risen3 fallen4 reduce5Answers1 increase, put up2 increased, gone up, soared3 gone down, decreased, dropped, collapsed4 cut, decrease, lower (drop also possible)Page 42 and 432Answers1 fluctuating (varying)2 recovered (bounced back)3 peak4 because of (as a result of, down to, owing to)5 it meant (had the effect)6 During (In)7 levelled off8 slightly (marginally)9 as much as10 led to (meant)11 decreased (declined, dropped, went down)4Answers1 average growth in sales over the last two years and the relatively stable state of the market2 the launch of the new slow-release version of the drug3 Bayer having distribution problem4 just a seasonal factor5 the launch campaign of the new version of the drugPage 44 and 451AnswersStudents should pick out these main facts:Over the period 1980 to 2020 there is a steady rise in the number of cars from about 10 cars per 100 people to 16 cars per 100 people.The population in the same period more or less doubles to nearly 8 billion.The probable consequences are a lot more congestion and pollution3Answers1 It has three paragraphs:The first paragraph is an introduction (saying what the graph represents and what period it relates to).The second describes the development and trends.The third offers some general conclusions that can be drown from the information presented.2 The developments are not described in year-by-year or month-by-month detail, but in more general terms.Page 46 and 472Answers1 owe2 lend3 invoiced4 bet5 invest6 withdraw7 do8 save9 do10 repay3Answers1 You earn money from your work; you win money in a game, eg in a lottery; you make money from any kind of business deal or investment.2 Lend and borrow are like give and take.3 Wasting money is spending it in an unprofitable or unnecessary way.4 You can say How much does it cost? when something is for sale; when you say How much is it worth?, it is a question about an item’s value (ie it is not for sale).6Possible answers1 a noun phrase/something2 date/historical event3 a noun phrase/something/’education’4 a noun phrase/something5 adjective6 adverb or’ to some one’7 a noun phrase/something8 clause with subject and verb9 verb in infinitive form10 number or adjective11 a noun phrase/something12 adverb or prepositional phrase7Answers1 credit and dept2 the Great Depression3 college4 mortgage5 low6 irresponsibly7 down-payment8 economic growth continues9 save (their) money10 $12 trillion/twelve trillion dollars11 a time-bomb12 indefinitely9Answers1 to borrow more money against the value of your house when you have already done so once2 to put a deposit or first instalment on something before paying the full amount3 the value of people’s properties will fall suddenly4 when your debts are greater than your assets5 64,000,000,000,000 (one million million) dollarsPage 48 and 491Answers1 more comfortable…than2 the biggest…(in)3 not as expensive as4 the same…as5 different…to (note that from is also possible with different)6 similar to7 less…than8 twice as much…as2Answers1 much/far more comfortable…than2 by far the biggest…(in)3 not nearly as expensive as4 exactly the same…as5 completely different…to6 very similar to7 much/far less…than8 over twice as much…as4Answers1 by2 not3 than4 far/much5 nearly/almost6 exactly/practically/precisely7 at8 mostPage 50 and 512Answers1 income and expenditure2 assets and liabilities3 gross and net4 current and long-term (eg debt)5 profit and loss6 dividends and retained profit7 creditor and debtor8 accounts payable and receivable9 profitable and unprofitable3Answers1 assets2 liabilities3 fixed4 debtors5 payable6 loss7 expenditure8 profitable9 net10 dividends4Answers1 the first place you should go to2 literally a photograph, in other words, just a picture of a company’s finances at a particular point in time3 in a particular length of time4 what ultimately matters or is most important, ie in business, the bottom line is the profit5 make some basic calculations5Answers1 the turnover = total revenue (39,454.00)2 the profit made after tax = net income (1570.00)3 the value of the company = total equity (= total assets less total liabilities) (9,380.00)4 the cash still available after other investments = net change in cash (181.00)Page 52 and 531Answers1 sugar2 telephone3 vehicle insurance4 heating5 production workers6 lab equipment7 free samples8 bank charges2Answers1 labour costs (the wage bill), material costs, advertising expenditure, administrative costs, overheads (energy bill)2 labour costs3Answers1 I’d recommend2 see, What about3 Instead of, could4 (I have thought about this a lot and) for me5 advantage, would6 I hear, mightPage 54 and 552AnswersB politician3AnswersC …if we just hold on a bit, then sooner or later another solution will present itself.4AnswersTask One1 B2 E3 H4 G5 DTask Two6 F7 G8 D9 A 10 Bpages 56 and 574Answers1 He paid very quickly.2 The item was well protected in the packaging it was posted in and its condition was as new.3 The transaction was done without wasting time or money and the item was delivered quickly.4 The seller didn’t send the item immediately.5 The transaction took place without any problem.6 Not to be trusted or depended upon. The items did not fit the description.7 The item had some surface damage.8 The goods were damaged in the post.9 Be careful / Warning. Seller did n’t have the camera ready to send.6Possible answers1 b2 Mainly a, but also b if the hospital’s budget is tight.3 Mainly a – reliability is the most important factor.4 b – there will be a lot of other suppliers competing on price for this business.5 a – reliability / quality is the most important factor.7AnswersMostly A:You want to co-operate at all times with your suppliers. But be careful: not everyone in business is as nice and trusting as you are.Mostly B:You are a principled person who looks for the win-win situation in deals.Mostly C:You’re a tough customer! There are no such things as friends for you in business, especially among your suppliers.pages 58 and 593Answers1 out2 their3 that4 which5 than6 into7 as8 such9 this10 may / might4Possible answers- The government could legislate to fix payment terms between suppliers and the supermarkets.- The suppliers could form an alliance and threaten not to supply the supermarkets until they improve their payment terms.- Suppliers and consumer associations could generate bad publicity for the supermarkets about this situation.5Answers1 People wanting to use small local shops…2 The supermarkets accused of unfair competition…3 The companies dominating the market…4 The money spent at Tesco…5 Suppliers not accepting these terms…6 The goods bought by consumers…7 Suppliers unable to wait a long time for payment…6Possible answers- availability of the products- price- delivery time- quality of the products- frequency at which new products or product lines are added to the range- payment terms7Answers1 C The Klik laminate flooring has been going really well here… Customers really love it.2 A what would really help is more seasonal discounting.3 A it’s very difficult for us to have a policy with you that’s different from all our other customer.4 B It’s quite often the case that you don’t have exactly what we want in stock.5 C It’s not really a problem of our own making. It’s a result of shortages in raw material and delays further up the supply chain.6 B it’s a sensitive product to transport and store7 C If they cant’ get what they want exactly when they want it, they’ll go elsewhere.pages 60 and 611Answers1 D2 E3 G4 A5 B6 I7 F8 H2Answers1 have been2 promises3 was4 seemed5 broke6 had got (also possible must have got)7 have tried8 will be9 am keeping10 have I wantedpages 62 and 632Answers1 ’ll call back2 ’ll just get a pen4 ’ll get back to you5 ’ll make sure she gets6 ’ll just check7 ’ll see if she’s8 ’ll look forward3Answers1 supplier2 supplier3 customer4 supplier5 customer6 customer7 supplierpage 651Answers1 sincerely2 for3 in4 Following / Regarding5 As6 of7 order8 it9 grateful10 hesitate11 againpage 676AnswersTask one1 C he takes on too much.. he spreads himself very thin, when he could hand more work out to others2 H Cheryl’s not particularly brilliant3 G he can be rude and too direct4 D he doesn’t take on board what you are saying; he… takes it for granted that everyone has reached the same point in their thinking that he has5 B … sh e’s a maverick, a kind of a loner; she’s difficult to get on with and doesn’t have the company’s interests at heart6 F he’s not afraid to get his hands dirty7 H is very good at getting everyone working in the most efficient way8 B you can’t deny that he gets the most out of his staff9 C he’s… clever, and he has lots of great ideas and vision10 G She gives us a lot of praise; we get... 100% loyalty and encouragement7Answers1 He will do more menial jobs if they need to be done.2 Likes to be in control of every little detail (almost to the point of obsession); cannot delegate easily.3 Tries to do too many things at the same time.4 Challenges you (verbally).5 Doesn’t take account of the arguments or suggestions you present.6 To have a good relationship with.7 The company’s interests are not her principal concern.pages 68 and 691Answers1 Too involved with the detail to be able to see the wider picture.Answers1 Triple Bottom Line2 environmental3 strongly linked4 government5 pressure6 reducing pollution7 on the workforce8 walk the talk9 stakeholders10 audits11 their actions12 financial results4Answers1 to make2 breaking3 crying4 doing, doing5 to be7 criticising8 to learn9 to walk10 digging7Possible answersAll these expressions take to + the gerund. Note that the structure to get used to + gerund is used to mean ‘become accustomed to’.1 to supporting local community projects.2 to taking off your shoes when you enter someone’s house.3 to going on holiday.4 to paying such a high price.pages 82 and 831Answers1 what is in the document which lists the points to be discussed at the meeting2 taking notes on what is said3 take a break4 in charge of / running5 summarise6 interrupt (quite informal)7 go to he next point8 has more expertise on this subject2Answers1 participant2 chairperson3 chairperson4 participant5 chairperson6 participant7 chairperson8 participant3Answers1 C2 B or A*3 D4 E6 B or A*7 E4Answersbribery 3insider dealing 4breach of confidence 7theft 5misselling 6pages 84 and 851C is the correct answer21 B account – It’s the only word that takes the preposition for. Explain fits in meaning, but not grammatically (it is not followed by a preposition. How do we explain the large…).2 D held – This is just a question of collocation. The expression is to be held responsible. The expression with take is to take responsibility for.3 A scale – In this case it is the preposition before the noun which determines the answer, ie on a large scale. With extent and degree the preposition would be to – ie to such an extent, to such a degree.3Answers1 B2 A3 D4 A5 D6 B7 D8 D9 A10 Apages 86 and 872AnswersSimilar quality Negative quality1 practical impractical (also bulky)2 clever unwieldy3 state-of-the-art old-fashioned4 inexpensive over-priced5 dependable erratic6 efficient poor7 innovative unoriginal8 fast time-consuming9 up-market basic10 small bulky6Answers1 at2 of3 in4 at5 to6 with7 in8 on9Answers1 C I’d rather be selling a neat solution to an unsolved problem.2 B He was on holiday for two weeks and had no-one… he felt he could ask to look after his plants.3 B it allows you…to deliver exactly the amount of water indicated in the plant care instructions.4 A This is a product that will appeal to everyone…Plant-carer is…aimed at the mass market5 C It has the capability to transform this companypages 88 and 893Answers1 D creating an innovative product… is not sufficient. It’s sustaining that difference that is really the key2 C This doesn’t necessarily mean product innovation.3 A Managers who think that innovation is a passport to greater market share… are fooling themselves.4 E Your innovation is only a good one if customers respond to it and take it up.5 D all to often they lack the courage to see them through… you do need to be incredibly bold.6 A there is no correlation between the amount… spent on R&D and the innovative success of an organization.7 B The real driver of innovation is growing market competition8 B If that comes about by a 1% investment of revenue in R&D, then good luck to the company. If it takes 10%... that is fine, too.4Answers1 B2 D3 A4 C5 Epages 90 and 912Answers1 stumbling (a stumbling block)2 scratch (to start from scratch)3 wheel (to reinvent the wheel)4 plain (to be plain sailing)5 spiralled (to spiral out of control)6 teething (to have teething problems)7 ground (to find some middle ground)8 shaped (to go pear-shaped)3AnswersThe meanings of the phrases are as follows1 an obstacle2 begin at the very beginning3 create something that has already been created4 progressing without any difficulties5 gone up and up without apparent limits6 inevitable problems that you get when you implement something new (ie you expect these problems –they’re normal)7 compromise8 goes wrong5Possible answers1 We would be prepared to move a little on (the) price if you (could) increase your order.2 Would you be able to delver 1,000 units to us as soon as possible?3 We would have difficulty agreeing to those terms as they are.4 We would ask you to consider it from our point of view.5 Manufacturing only 100 wouldn’t really be viable.。
新编剑桥商务英语高级第三版 第12.2+12.3
12.2 Social EnglishConversation starters1 Match each statement with a short response.1 Hi, how are you? A Hi there, good to meet to.2 I’m so sorry to be late. B Thank you, so are you.3 Hello, you must be Mr Channing C Yes, they’re a big improvement.4 Phew, it’s freezing today. D Very well, thanks. And you?5 I’m afraid I’m a bit pressed for E Oh, not at all. I’ve been looking6 And this is Colin, my partner. F Busy a s ever, but it’s going well.7 Thank you for finding the time G OK, then we’ll get straight downto see me. to business.8 Hey, I like your new premises. H Don’t worry. It’s not a problem.9 You’re looking well. I Yes, that’s right. Good to meet you.10 So, hoe’s business? J It is, but at least it’s not raining.Small talk: short responses2 Work with a partner. How would you respond to these questions?Write your ideas in column1 ( Response1).Question Response 1 Response 21 How was your trip? ________ __________2 Did you find our offices easily? ________ __________3 Can I get you a coffee before we start? ________ __________4 How are you fixed for time? _________ __________5 Sorry, do you mind if I just take this call? ________ _________6 Are you expecting it to be a good year? ________ _________7 Can I be of any help with the marketingside of things? _________ _________8 Would you like to go for a meal thisevening? _________ _________9 Would you like a lift back to the station? _________ _________3 Listening and note down the responses you hear to each question in column2(Response2)4 Work with your partner. Act out the dialogue again. This time give the opposite response to each question.Social situations5 You represent a supplier of car heaters from your country. You are interested in supplying your heaters to Jaguar Cars in the UK. As a first meeting, they have arranged a tour of their manufacturing plant, Your host is the production manager.·work with your partner.·Act out the situation, following the steps.VISIOR PRODUCTION MANAGER Introduce yourself and apologize Greet your guest.for being late. Offer a coffee before you start.Ask a few questions about the plant Explain the programme for the day.and your host’s job. Check if it’s OKTHE TOURThank your host for the tour. Offer your guest some lunch at aThai restaurant.Explain that you don’t like spicy food. Suggest a pub instead.You are interrupted at lunch by a call Ask your guest some questions abouton your mobile.Apologize. His/her country.You have a train to catch.Thank you Offer your guest a lift to the station.host for the meal.Invite your host to visite your factory Arrange a time to call to discuss thenext month. next steps.Thank your host once again.12.3 Reading Test:Part Five and Part SixPart Five of the Reading Test consists of a business text approximately 250 words long. It is a gapped text, with ten single words missing. The choice of word to will each gap is completely up to you. The missing words tend to be small words such as this, but not,as,rather,ect.Part Six of the Reading Text is a passage(a business letter, short article or piece of publicity)of 150-200 words containing some unnecessary words, Each line of the text your ability to proofread business documents.Give yourself ten minutes to complete each task.For Part Five, follow these steps.·Read the instructions twice and make sure you understand the context of the passage and what you are being asked to do.·Read the passage through quickly(tow minutes)to get the general meaning.·Re-read to the first gap and look at the whole sentence. What words fits grammatically and in meaning.·If the right word doesn’t comet to you quickly and instinctively, move on to the next gap.·Re-read the passage and fill in any gaps you have missed.For Part Six, follow these steps.·Read the instructions twice and make sure you understand the context of the passage and what you are being asked to do.·Read each sentence, not just each line, before trying to identify an unnecessary word. ·Remember not all lines contain a mistake.·At the end read the text back, taking account of your corrections,and make sure it makes sense.Part Five-Choosing the right word1 Look at this sentence. Think of a word that fits the gap.Advances have been made not_____in cleaner fuels, but also in energy efficiency. The answer is only as in the phrase not only...but also.2 Choose a word for these sentences. Explain why you chose this word.1 We need to persuade people to use less energy______than building new power plants.2 There is_____greater awareness these days of environmental issues.3 _________far, the company has sold 20m of the new devices and is hopeful that soon every household will have one.3 Following the approach described on page 124 do Practice Test Part Five. PART FIVEQUESTION 1-10·Read this article about business gifts.·For each question 1-10, write one word to fill each gap.·There is an example at the beginning(0)Permitted business giftsA business courtesy should not be accepted if the donor expects something(0)·······return: he may be attempting to gain an unfair advantage or to influence the employee’s judgment.Employees(1)·········also avoid a pattern of accepting frequent gifts or business courtesies from the same persons or companies. Employees may not accept honoraria and may not accept expense reimbursements in excess of $50 from any not-for-profit organization supported by the Company(other(2) ·········through the Matching Gift Program).Examples of permitted gifts and business courtesies:·A ballpoint pen with a company logo would satisfy the test of being promotional(3)········nature and of nominal value. An inscribed gold wristwatch would be unlikely to be nominal in value and , therefor, would (4)········be acceptable. ·Lunch or dinner invitations to reasonably priced establishments(5)··········be permitted if furnished in connection with bona fide business meetings or conferences but, (6)··········the meal or entertainment is lavish or frequent, it is not acceptable.·Accepting a reasonably priced meal, golf outing or sporting event or entertainment ticket in the local area(7)·······an occasional basis may be reasonable. Regular invitations or accepting a trip out of the local area to attend a golf outing, sporting event or entertainment event is not.The Company(8)··········pays for work-related transportation, loading and expenses directly or on a pro-rata basis for combined work and personal trip consistent with the company’s existing travel and entertainment policy.Accepting(9)·········offer for an expenses paid trip for pleasure with a customer or supplier is(10)·····permitted.Part Six-Identifying redundant words4 Find the unnecessary word in each sentence.1 It is considered as a social mistake to discuss questions of money too openly.2 If we answered to every demand for a more personalized service, we would be lost.3 He was happy with the plan because it gave him no flexibility.4 Public sector workers, normally the lowest paid, they have had big salary rises.5 When the cost of supplier is too high because the manufacturer is forced to raise his prices.6 In recent years employers who have been taking more interest in recruitment.7 However, the company has completely revised its range of products in the 1990s.8 It is important to give employees an advice on how best to perform their role.5 Use these labels to describe the mistakes in exercise 4.A unnecessary relative pronoun E unnecessary articleB inappropriate negative F unnecessary auxiliary verbC repeated subject G double conjunctionD unnecessary adverb H extra preposition6 Following the approach on page 124 do Practice Test Part Six on page 126. PART SIXQUESTION 1-12·Read the text below about cross-culture communication in education.·In most of the lines there is one extra word.It is either grammatically incorrect or does not fit in with the sense of the text.Some lines, however,are correct.·If a line is correct, write correct next to it.·If there is an extra word,write the extra word next to it.·There are two example at the beginning(0and00).Communication in the classroom0 Everything that what happens in a school, and especially in the classroom.00 involves communication, the act of sharing information. Sometimes1 communication involves using oral or written symbols. On the other2 occasions, communication involves various types of non-verbal symbols,including3 body language.Most behaviour problems in schools, and their resolutions, they4 involve some type of a munication permeates education.5 Communication is culture bound. The way an individual communications with6 emanates from his or her culture. Of course, a person may know more than7 one culture or may be have competent in a combination of cultures.8 Nonetheless, one basic truth prevails: when communication is a product of culture.9 Students with different culture norms are at risk if teachers have a little10 knowledge, sensitivity or appreciation of the diversity in communication11 styles. Such teachers may not perceive differences as problems and respond to12 students’diversity with negative attitudes, low expectations and culturally inappropriate teaching and assessment procedures.。
新版剑桥商务英语高级第三版课后答案unit14
新版剑桥商务英语高级第三版课后答案unit141、21 In a few years' time, there ________ thousands of trees on the hill. [单选题] * A.will haveB.will be(正确答案)C.are haveD.have2、I paint a lot of pictures. [单选题] *A. 评论B. 注意C. 悬挂D. 画(正确答案)3、20.Jerry is hard-working. It’s not ______ that he can pass the exam easily. [单选题] * A.surpriseB.surprising (正确答案)C.surprisedD.surprises4、52.I'm happy to ________ a birthday card from an old friend. [单选题] *A.buyB.makeC.loseD.receive(正确答案)5、—Do you like to watch Hero?—Yes. I enjoy ______ action movies. ()[单选题] *A. watchB. watching(正确答案)C. to watchD. watches6、19.Students will have computers on their desks ________ . [单选题] *A.in the future(正确答案)B.on the futureC.at the momentD.in the past7、It is reported that the fire caused serious()to that school building. [单选题] *A. damage(正确答案)B. destroyC. harmD.hurt8、16.Lily is a lovely girl. We all want to ________ friends with her. [单选题] * A.haveB.make(正确答案)C.doD.take9、Jeanne's necklace was _____ 500 francs at most. [单选题] *A. worthyB. costC. worth(正确答案)D. valuable10、I?have to?_______ my younger brother on Sunday. [单选题] *A. look after(正确答案)B. look upC. take careD. look out11、We are very hungry now. Can you _______ us something to eat? [单选题] *A. carryB. takeC. borrowD. bring(正确答案)12、He made ______ for an old person on the bus. [单选题] *A. room(正确答案)B. roomsC. a roomD. some rooms13、His new appointment takes()from the beginning of next month. [单选题] *A. placeB. effect(正确答案)C. postD. office14、David ______ at home when I called at seven o’clock yesterday evening. ()[单选题] *A. didn’tB. doesn’tC. wasn’t(正确答案)D. isn’t15、You might not like the way Sam behaves, but please be kind to him. _____, he is your grandfather. [单选题] *A. After all(正确答案)B. Above allC. In allD. At all16、The relationship between employers and employees has been studied(). [单选题] *A. originallyB. extremelyC. violentlyD. intensively(正确答案)17、Guilin is _______ its beautiful scenery. [单选题] *A. famous for(正确答案)B. interested inC. fond ofD. careful with18、Jim, we have _______ important to tell you right now . [单选题] *A. someB. something(正确答案)C. anyD. anything19、_____ whether robots will one day have vision as good as human vision. [单选题] *A. What is not yet knownB. It is not yet known(正确答案)C. As is not yet knownD. This is not yet known20、Tom didn’t _______ his exam again. It was a pity. [单选题] *A. winB. pass(正确答案)C. beatD. Fail21、In 2019 we moved to Boston,()my grandparents are living. [单选题] *A. whoB. whenC. where(正确答案)D. for which22、Is there going to ______ a football match in the stadium next month?()[单选题] *A. beingB. haveC. be(正确答案)D. having23、I arrived _____ the city _____ 9:00 am _______ April [单选题] *A. at, in, atB. to, on, atC. in, or, atD. in, at, on(正确答案)24、--_______ do you have to do after school?--Do my homework, of course. [单选题] *A. What(正确答案)B. WhenC. WhereD. How25、9.There will be a lot of activities at English Festival nest month. Which one would you like to ________? [单选题] *A.take part in (正确答案)B.joinC.attendD.go26、Three ______ died of water pollution last winter. [单选题] *A. hundreds of villagersB. hundred villagers(正确答案)C. hundreds villagersD. hundred of villagers27、—______ do you play basketball?—Twice a week.()[单选题] *A. How often(正确答案)B. How muchC. How manyD. How long28、Many young people like to _______ at weekends. [单选题] *A. eat out(正确答案)B. eat upC. eat onD. eat with29、My sister _______ listen to music when she was doing her homework.[单选题] *A. used to(正确答案)B. use toC. is used toD. uses to30、9.—Will there be more cars in the future?—________. [单选题] *A.See youB.Well, I'm not sure(正确答案)C.You're welcomeD.Thank you。
新版剑桥商务英语高级第三版课后答案unit9
新版剑桥商务英语高级第三版课后答案unit91、I want something to eat. Please give me a _______. [单选题] *A. bookB. watchC. shirtD. cake(正确答案)2、The street was named _____ George Washington who led the American war for independence. [单选题] *A. fromB. withC. asD. after(正确答案)3、When you have trouble, you can _______ the police. They will help you. [单选题] *A. turn offB. turn to(正确答案)C. turn onD. turn over4、52.I'm happy to ________ a birthday card from an old friend. [单选题] * A.buyB.makeC.loseD.receive(正确答案)5、We’re proud that China _______ stronger and stronger these years. [单选题] *A. will becomeB. becameC. is becoming(正确答案)D. was becoming6、He couldn’t ______ the maths problem without your help. [单选题] *A. work out(正确答案)B. work atC. work forD. work with7、—Would you like some milk?—Yes, just _____, please. [单选题] *A. a little(正确答案)B. littleC. a fewD. few8、Our teacher suggested that each of us _____ a study plan for the tong summer vacation. [单选题] *A. make(正确答案)B. madeC. will makeD. would make9、The twins _______ us something about their country. [单选题] *A. told(正确答案)B. saidC. talkedD. spoke10、55.There is a ________ on in the bookshop. Let's go to buy some books. [单选题] * A.movieB.matchC.sale(正确答案)D.concert11、Jim wants to hang out with his friends at night, but his parents don’t allow him ______ so. ()[单选题] *A. doB. doneC. to do(正确答案)D. doing12、36.This kind of bread is terrible. I don't want to eat it ______. [单选题] *A.any more(正确答案)B.some moreC.no longerD.some longer13、What’s the price and what sort of _______ do you offer? [单选题] *A. advantageB. accountC. displayD. discount(正确答案)14、He gathered his courage and went on writing music. [单选题] *A. 从事B. 靠······谋生C. 继续(正确答案)D. 致力于15、If the trousers are too long, ask the clerk to bring you a shorter _____. [单选题] *A. suitB.setC.oneD.pair(正确答案)16、By the end of this month, all this _____. [单选题] *A. is changedB.will changeC. will have changed(正确答案)D. has changed17、John is fond of playing _____ basketball and Jack is keen on playing _____ piano. [单选题] * A./…the(正确答案)B.the…/C./…/D.the…the18、The red jacket is _______ than the green one. [单选题] *A. cheapB. cheapestC. cheaper(正确答案)D. more cheap19、For the whole period of two months, there _____ no rain in this area. Now the crops are dead [单选题] *A. isB. wasC. has been(正确答案)D. have been20、It was difficult to guess what her_____to the news would be. [单选题] *A.impressionmentC.reaction(正确答案)D.opinion21、The people’s Republic of China _______ on October 1, 1 [单选题] *A. foundB. was founded(正确答案)C. is foundedD. was found22、We ______ to set up a food bank to help hungry people next week.()[单选题] *A. hadB. are going(正确答案)C. were goingD. went23、—What’s the matter with that boy?—______.()[单选题] *A. He is watching TV in his roomB. He takes his temperatureC. He was playing a toy carD. He hurt his right leg(正确答案)24、We need a _______ when we travel around a new place. [单选题] *A. guide(正确答案)B. touristC. painterD. teacher25、Don’t _______. He is OK. [单选题] *A. worry(正确答案)B. worried aboutC. worry aboutD. worried26、--Henry treats his secretary badly.--Yes. He seems to think that she is the _______ important person in the office. [单选题] *A. littleB. least(正确答案)C. lessD. most27、He’s so careless that he always _______ his school things at home. [单选题] *A. forgetsB. leaves(正确答案)C. putsD. buys28、78.According to a report on Daily Mail, it’s on Wednesday()people start feeling really unhappy. [单选题] *A. whenB. whichC. whatD. that(正确答案)29、Grandfather lives with us. We all _______ him when he gets ill. [单选题] *A. look after(正确答案)B. look atC. look forD. look like30、Do you know what()the change in his attitude? [单选题] *A. got throughB. brought about(正确答案)C. turned intoD. resulted from。
新编剑桥商务英语高级第三版 第12.2+12.3
12.2 Social EnglishConversation starters1 Match each statement with a short response.1 Hi, how are you? A Hi there, good to meet to.2 I’m so sorry to be late. B Thank you, so are you.3 Hello, you must be Mr Channing C Yes, they’re a big improvement.4 Phew, it’s freezing today. D Very well, thanks. And you?5 I’m afraid I’m a bit pressed for E Oh, not at all. I’ve been looking6 And this is Colin, my partner. F Busy a s ever, but it’s going well.7 Thank you for finding the time G OK, then we’ll get straight downto see me. to business.8 Hey, I like your new premises. H Don’t worry. It’s not a problem.9 You’re looking well. I Yes, that’s right. Good to meet you.10 So, hoe’s business? J It is, but at least it’s not raining.Small talk: short responses2 Work with a partner. How would you respond to these questions?Write your ideas in column1 ( Response1).Question Response 1 Response 21 How was your trip? ________ __________2 Did you find our offices easily? ________ __________3 Can I get you a coffee before we start? ________ __________4 How are you fixed for time? _________ __________5 Sorry, do you mind if I just take this call? ________ _________6 Are you expecting it to be a good year? ________ _________7 Can I be of any help with the marketingside of things? _________ _________8 Would you like to go for a meal thisevening? _________ _________9 Would you like a lift back to the station? _________ _________3 Listening and note down the responses you hear to each question in column2(Response2)4 Work with your partner. Act out the dialogue again. This time give the opposite response to each question.Social situations5 You represent a supplier of car heaters from your country. You are interested in supplying your heaters to Jaguar Cars in the UK. As a first meeting, they have arranged a tour of their manufacturing plant, Your host is the production manager.·work with your partner.·Act out the situation, following the steps.VISIOR PRODUCTION MANAGER Introduce yourself and apologize Greet your guest.for being late. Offer a coffee before you start.Ask a few questions about the plant Explain the programme for the day.and your host’s job. Check if it’s OKTHE TOURThank your host for the tour. Offer your guest some lunch at aThai restaurant.Explain that you don’t like spicy food. Suggest a pub instead.You are interrupted at lunch by a call Ask your guest some questions abouton your mobile.Apologize. His/her country.You have a train to catch.Thank you Offer your guest a lift to the station.host for the meal.Invite your host to visite your factory Arrange a time to call to discuss thenext month. next steps.Thank your host once again.12.3 Reading Test:Part Five and Part SixPart Five of the Reading Test consists of a business text approximately 250 words long. It is a gapped text, with ten single words missing. The choice of word to will each gap is completely up to you. The missing words tend to be small words such as this, but not,as,rather,ect.Part Six of the Reading Text is a passage(a business letter, short article or piece of publicity)of 150-200 words containing some unnecessary words, Each line of the text your ability to proofread business documents.Give yourself ten minutes to complete each task.For Part Five, follow these steps.·Read the instructions twice and make sure you understand the context of the passage and what you are being asked to do.·Read the passage through quickly(tow minutes)to get the general meaning.·Re-read to the first gap and look at the whole sentence. What words fits grammatically and in meaning.·If the right word doesn’t comet to you quickly and instinctively, move on to the next gap.·Re-read the passage and fill in any gaps you have missed.For Part Six, follow these steps.·Read the instructions twice and make sure you understand the context of the passage and what you are being asked to do.·Read each sentence, not just each line, before trying to identify an unnecessary word. ·Remember not all lines contain a mistake.·At the end read the text back, taking account of your corrections,and make sure it makes sense.Part Five-Choosing the right word1 Look at this sentence. Think of a word that fits the gap.Advances have been made not_____in cleaner fuels, but also in energy efficiency. The answer is only as in the phrase not only...but also.2 Choose a word for these sentences. Explain why you chose this word.1 We need to persuade people to use less energy______than building new power plants.2 There is_____greater awareness these days of environmental issues.3 _________far, the company has sold 20m of the new devices and is hopeful that soon every household will have one.3 Following the approach described on page 124 do Practice Test Part Five. PART FIVEQUESTION 1-10·Read this article about business gifts.·For each question 1-10, write one word to fill each gap.·There is an example at the beginning(0)Permitted business giftsA business courtesy should not be accepted if the donor expects something(0)·······return: he may be attempting to gain an unfair advantage or to influence the employee’s judgment.Employees(1)·········also avoid a pattern of accepting frequent gifts or business courtesies from the same persons or companies. Employees may not accept honoraria and may not accept expense reimbursements in excess of $50 from any not-for-profit organization supported by the Company(other(2) ·········through the Matching Gift Program).Examples of permitted gifts and business courtesies:·A ballpoint pen with a company logo would satisfy the test of being promotional(3)········nature and of nominal value. An inscribed gold wristwatch would be unlikely to be nominal in value and , therefor, would (4)········be acceptable. ·Lunch or dinner invitations to reasonably priced establishments(5)··········be permitted if furnished in connection with bona fide business meetings or conferences but, (6)··········the meal or entertainment is lavish or frequent, it is not acceptable.·Accepting a reasonably priced meal, golf outing or sporting event or entertainment ticket in the local area(7)·······an occasional basis may be reasonable. Regular invitations or accepting a trip out of the local area to attend a golf outing, sporting event or entertainment event is not.The Company(8)··········pays for work-related transportation, loading and expenses directly or on a pro-rata basis for combined work and personal trip consistent with the company’s existing travel and entertainment policy.Accepting(9)·········offer for an expenses paid trip for pleasure with a customer or supplier is(10)·····permitted.Part Six-Identifying redundant words4 Find the unnecessary word in each sentence.1 It is considered as a social mistake to discuss questions of money too openly.2 If we answered to every demand for a more personalized service, we would be lost.3 He was happy with the plan because it gave him no flexibility.4 Public sector workers, normally the lowest paid, they have had big salary rises.5 When the cost of supplier is too high because the manufacturer is forced to raise his prices.6 In recent years employers who have been taking more interest in recruitment.7 However, the company has completely revised its range of products in the 1990s.8 It is important to give employees an advice on how best to perform their role.5 Use these labels to describe the mistakes in exercise 4.A unnecessary relative pronoun E unnecessary articleB inappropriate negative F unnecessary auxiliary verbC repeated subject G double conjunctionD unnecessary adverb H extra preposition6 Following the approach on page 124 do Practice Test Part Six on page 126. PART SIXQUESTION 1-12·Read the text below about cross-culture communication in education.·In most of the lines there is one extra word.It is either grammatically incorrect or does not fit in with the sense of the text.Some lines, however,are correct.·If a line is correct, write correct next to it.·If there is an extra word,write the extra word next to it.·There are two example at the beginning(0and00).Communication in the classroom0 Everything that what happens in a school, and especially in the classroom.00 involves communication, the act of sharing information. Sometimes1 communication involves using oral or written symbols. On the other2 occasions, communication involves various types of non-verbal symbols,including3 body language.Most behaviour problems in schools, and their resolutions, they4 involve some type of a munication permeates education.5 Communication is culture bound. The way an individual communications with6 emanates from his or her culture. Of course, a person may know more than7 one culture or may be have competent in a combination of cultures.8 Nonetheless, one basic truth prevails: when communication is a product of culture.9 Students with different culture norms are at risk if teachers have a little10 knowledge, sensitivity or appreciation of the diversity in communication11 styles. Such teachers may not perceive differences as problems and respond to12 students’diversity with negative attitudes, low expectations and culturally inappropriate teaching and assessment procedures.。
商务英语阅读Unit10 banking 课后答案和新编剑桥商务英语(高级)第三版
Chapter 10The Alchemists of FinanceExercises1. Questions on the text1)Wha t’s the main difference between commercial banks and investmentbanks?In today's business environment, the main business of commercial banks is to collect deposits and make loans, while that of investment banks is to underwrite stocks and bonds and advise companies on mergers and acquisitions.2)Why do investment banks try to keep quiet about their big profits?Investment banks try to keep quiet about their big profits for two major reasons: first, they are under more scrutiny by regulators and investors; second, private equity and hedge funds have overtaken them in raising money and making excessive bets.3)What changes have taken place in the financial markets since the 1980s?The main changes since 1980s have been the rapid growth of financial instruments with unprecedented breadth, depth and richness, brought out by technology and innovation. Examples of those financial instruments are public and private debt securities and derivatives.4)Why do bankers and regulators worry about a possible collapse of aninvestment bank?They worry about a possible collapse of an investment bank because such an event will have serious implications for the whole financial system, and it is vital to know how such institutions evolve, how they handle risks and how well those risks are spread around the financial system.5)Which three factors can explain the huge profit for investment banks?Those factors are: first, the alchemist's trick of turning debt (mostly leaden) into derivatives (mostly liquid); second, the emergence of a new class of leveraged client (hedge funds and private equity); third, seeking out new capital markets and clients around the world. Meanwhile, in all these pursuits the banks are now using their own money, to differing degrees.6)What does the expression “the wild east” refer to?That expression refers to the new markets emerging in Europe and Asia. The introduction of the euro in 1999 and the rapid growth of economies in those regions have attracted investment banks.7)What makes London an impressive rival to New York as a global financialcenter?London has become an impressive rival to New York as a global financial center because: first, London trades a wide range of assets and is regulated on the spot;second, London is a hub for Europe and continent European countries can raise capital there; third, London is also regarded as a springboard for emergingmarkets such as China and Russia.8)How do investment banks manage the risks?Investment banks try to find the most talented people to handle the intricate assets;they measure the correlations between different financial instruments in an attempt to spread risk; they invest hundreds of millions of dollars a year in technologies to measure and stress-test risks; they also try to boost their risk-weighted capital.9)According to the text, what’s the relationship between revenue and risk infinance?The relationship between revenue and risk is fundamental in finance. Risk-taking is awarded by possible high revenue. Low risk often means less revenue.However, in order to gain more revenue, you need to take more risks. You should carefully calculate the risk and balance it against revenue beforehand, or you will pay a high price for foolish investment bet.10)Which one is more important to the growth of the finance industry,innovation or regulation?Based on the text, both innovation and regulation are vital to the healthy growth of the finance industry. Without innovation, investors have fewer places to gain returns on their money and those seeking money would have much more difficulties in obtaining it. Thus innovation boosts the rapid growth of finance industry and brings benefits to more people both in developed countries and developing countries. However, innovation without proper regulation, such as the securities that no one knows how to exactly measure their risk, could lead the growth of the finance industry to a disastrous end.2. Fill in each blank of the following sentences with one of the phrases in the list given below:1)The government has taken many measures to bring down the prices of oil.2)Employees are asked to keep quiet about their year-end bonus.3)Regulators demand the monopoly company to split into smaller entities.4)It’s reported that China Telecom plans to spin off its network services unit in HK.5)The traffic had seized up for miles because of the accident.6)According to those representatives, new forces are at work in the refiningindustry.7)We shall never know how she managed to acquire her promotion; there is no wayto account for it.8) A nationwide law aimed at stamping out passive smoking in public spaces inSwitzerland came into force on Saturday.9)Innovations will bring about dramatic changes in this industrial sector.10)I would say that, on balance, it hasn't been a bad year.3. Match the terms in column A with the explanations in column B:A B1) liquidity crisis a) a bank that provides checking accounts,savings accounts, and money market accountsand that accepts time deposits. 62) leveraged buy-out b) a company issues common stock or shares tothe public for the first time. 53) credit crunch c) the situation in which a business experiences alack of cash required to grow the business, payfor day-to-day operations, or meet its debtobligations when they are due, causing it todefault. 14) over-the-counter securities d) the acquisition of another company usinga significant amount of borrowed money(bonds or loans) to meet the cost of acquisition.25) initial public offering e) a financial institution that assists individuals,corporations and governments in raisingcapital by underwriting and/or acting as theclient's agent in the issuance of securities. 8 6) commercial bank f) an aggressively managed portfolio ofinvestments that uses advanced investmentstrategies such as leveraged, long, short andderivative positions in both domestic andinternational markets with the goal ofgenerating high returns. 97) stress test g) a sharp increase in the interest rates and astrong decrease in allocated credits. 38) investment bank h) a process that measures whether oneinstitution has adequate capital and/or assetsto respond effectively to various, adversescenarios usually presented by a computerprogram. 79) hedge fund i) securities traded in some context other than ona formal exchange such as the NYSE, etc. 410) risk management j) the identification, assessment, andprioritization of risks followed by coordinatedand economical application of resources tominimize, monitor, and control the probabilityand/or impact of unfortunate events or tomaximize the realization of opportunities. 104.Translate the following into Chinese:在去年信贷危机爆发的时候,联邦的监管者们向国内的各主要金融机构注入了数以百亿计美元,而他们这么做的原因在于这些银行是如此之大以至于官员们担心它们的破产将会拖垮整个金融体系。
剑桥商务英语第三版答案
剑桥商务英语第三版答案【篇一:新编剑桥商务英语(bec 第三版中级)module 1】txt>1.1 business topic ways of working 商务话题篇工作方式1) vocabulary: different ways of working (15 mins)regular hours正常工作时间flexible (working) hours/flex(i)time 弹性工作时间teleworking n.电子办公;在家中上班job-share v. / n.分担工作;工作分担制shift work 轮班工作,倒班制temping n 当临时工,任临时雇员specialist advice 专业咨询〔指将职工分成不同的班次,以便他们能共用一间办公室,一张办公桌和一台电脑〕office gossip 办公室小道消息,办公室飞短流长office news办公室新闻credit n.赞扬,功绩managing director 总裁,总经理〔美英chiefexecutive/president〕 brainpower n. 智能worst-case adj. 做最坏打算的,为最坏情况的,为最不利条件的scenario n. 事态,局面full-time adj. 全日制的delegate v. 授权,分派工作availability n. 利用〔或获得的〕可能性,可以利用的人〔物〕,人员、物资保证parental leave育儿假,照顾新生儿女假daily log 日志voice mail 语音信箱,语音邮件self-organization n. 自我组织能力1. how do you work most effectively? by working…regular hours/flexible hours? in a team/on your own?from home/ in an office? for a boss/as your own boss?参考词语和表达:routine type of person 按部就班的人have flexible management of time and work 灵活安排自己的时间和工作get support from each other相互支持co-operate with each other 相互合作share ideas 交流想法learn from other people’s strong points 学他人所长working in a team needs to have good interpersonal skills and is not necessarily efficiently.在团队工作需要有很好的人际交往技能,不一定效率就高can be more concentrated and thus more efficient in an office在办公室更容易集中精力因此也更有效率 have more flexibility 享有更多的灵活度feel more relaxed 感觉更轻松a dependent type of person and never make decisions myself 性格依赖,不喜欢自己拿主意an independent type of person and would like to make decisions myself性格独立,喜欢自己做决定don’t want to work under someone不想在别人手下工作5. reading: how to job-shareget organizedset your limits put pen to papertwo become one 安排有序规定限度签订协议合二为一open your mind plan for disaster find the perfect partner don’t feel guilty 敞开心胸/开拓视野有备无患理想搭档勿感内疚1. share credit and blame 分担成绩与过失,意译“功过与共”2. flexecutive 经营内容蕴含其中的公司名flexible与executive两词复合而成“弹性经营管理”。
(完整版)新编剑桥商务英语(高级)第三版1.1
1.1 Working life1 What does this quotation mean to you?`Life is what happens to you while you're busy making other plans.'john Lennon, English singer& song writer (1940-19830)2 Discuss these questions.1 How many jobs do you expect to have in your life ? 1-3 4-7 8or more2 Would you prefer to be self-employed or an employee? Why ?3 in fifteen years’ time, do you expect to work more or less than now ?4 at what age do you expect to stop working ? 55 65 753Underline tire best word to complete each sentence.1 At the moment, people generally retire/resign at 652 I joined/applied for the company when I was 25 and have worked thereever since3 What's the best way to pay/reward our employees for good performance?4 About 700 staff were laid off/dismissed when the company lost the contract tosupply Toyota5 We have educated/trained our staff in the use of laser equipment.6 I'm going to leave/change the company at the end of the year.7 E and C Consultants recruits/employs from the top business schools.8 Companies need to offer parents of young children more flexible/overtime hours-9 they used only to offer permanent posts, but now most new contracts aretemporary/part-time ones.10 I have one day off/ holiday a week to attend a course at college.4 Make sentences with the words you didnt use in Exercise 3.5 Make nouns from thefollowing verbs.Attitude to work6 Do you think that people starting work now have a different attitude to work than their parents did? if so, in what ways?7 Look at the newspaper article and read the title. What does the title suggest to you?Read the article arid check if you were r fight.Young workers Want it all, nowOh, and they’ll need to take next Friday off ,tooTETROIT一Kurt Jennings, hoping to start a career in radio sales, thought he was prepared to answer any question during his recent interview. Then theradio executive opened the interview with, `So, we call you guys the Entitlement Generation". You imagine you're entitled to everything.' There is an impression that the current generation of young workers has high expectations for salary, responsibility and job flexibility, but little appetite for hard work and little sense of loyalty to a company`A lot of twenty-somethings have a hard time making the transition to work typically Kids who've had success early in life and who've become used to getting instant gratification,' says Dr. Levi Cohen, a peadiatrics professor.He says that coddling parents and colleges often fail to prepare students for the realities of adulthood and working life.Many employers, from corporate executives to restaurateurs, agree.`It seems they expect to hove in then first week everything that the veteran has worked 20 or 30 years to earn,' says Mike Amor, the owner of a Salt LakeCity chain of restaurants.Kurt had this reply 'for his interviewee at the radio station: `Maybe we were spoiled by your Generation. But "entitled" is too strong a word,' he said. `Do we think we're deserving if we're doing to go out there and break our backs for you'?Yes..'He ended up getting the-job.But some experts say that' having highexpectations, and tellin}} your boss what they are, isn't necessarily a bad thing.`It's true they're not all rushing to bury themselves in a cubicle a}记follow orders for the next 40 years, but why on earth should they?' asks .leaf Bartlctt, a University of Carolina psychologist8 Do you think the younger generation is spoiled and expects too much? .or do you think the older generation sacrificed their lives (and fun in their lives) for work?9 What do the following phrases from the text mean?1 little appetite for hard work2 twenty-somethings3 instant gratification4 coddling parents and colleges5 we were spoiled by your generation6 break our backs for you7 bury themselves in a cubicleGerund and infinitive1 Which of the verbs or phrases in the box take the gerund (-ing) and which ones take to infinitive (to do)?Be good at plan/intend /aim be worth fail be reluctanthave trouble/difficulty hope/expect manage succeed indecide think about/consider enjoy avoid involve havebe used to/accustomed to be willing/prepared2 Which of the following pairs of phrases is the odd one out grammatically? Why?1 be good at一be bad at2 be willing一be reluctant3 succeed in一fail4 enjoy一dislike3 Complete these sentences.0 when I retire, I plan to do some voluntary work for charity1 When I retire, I plan…2 I think I'm quite good at…3 Before attending a job intervi ew, it's worth…4 My job involves…5 When speaking English, I often have difficulty…6 At work I feel satisfied if I manage…7 For my summer holiday this year, I am considering…8 If I was offered more money, I would be willing…9 The hardest thing a bout starting a new job is getting used to…10 I get annoyed with colleagues if they fail…4 Choose five of the phrasesworking life.in exercise 1 and make sentences about your own working lifeThe future of human resources5 You will hear five human resources (HR) manages0s talking shout the key issues in human resources facing companies today.·The first time you listen, indicate which employee group in the workforce they are talking about.·The second time you listen indicate what actions they propose to take to deal with each issue.TASK ONE一EMPLOYEE GROUPA older employees (50-GO)B new recruitsC traineesD senior managementE young highly qualified employeesF womenG retired employeesH disabled workersA efforts to retain good employeesB the introduction of more flexible workingarrangementsC linlting salaries more closely to resultsD more focus on job training for employeesE encouraging people back from retirementF more support for working parentsG developing a more positive attitudetowards older workersH reducing staff costs6 You've heard the priorities of HR managers. What are your priorities for your working life? Consider the following:.flexible hours·working environment.pay。
新编剑桥商务英语(高级)第三版4.2-4.3
4.2Presenting figuresThe following six elements are importance when describing performance.●time phrases In the last five years our sales have remainded fairly stable.●verbs At the same time our direct costs have risen.●nouns This increase has put pressure on our margins.●prepositons In response we have cut expenditure by about 15%.●qualities There has also been a slight increase in productivity.●causes and result As a result, our margins have actually improved.2Think of words that could replace the underlined words in this sales figures presentation about bicycle sales.It’s been a roller coaster of a year with bicycle sales (1)going up and down unpredictably. After a poor start to the year -post-Christmas blues, I guess-sales (2) picked up in February and hit a (3) high poin in March, which is very early, compared to other years. It was probably (4) due to the unusually warm weather, but who knows? Anyway (5) the result was that production had to go into overdrive to get the products out. (6)Over the next three months, things (7) stabilised and in July, when we normally do very well, sales actually dropped (8) a bit. At that piont, we decided to clear out our stock and started offering reductions in the retail price of bikes of (9) up to 40%. The strategy worked amazingly well and (10) resulted in a dramatic increase in sales, even though our margines (11) fell.3 Use these words to replace those underlined in the sales figures presentation in exerise 2. Were your suggestions different?it meant led to sharp recovered following levelled off peak as much as during decreased fluctuating because of slightlyA sales forecast4 4.2 Rexil AG manufactures and sells pharmaceutical products. Anticipating customers’needs (demand forecasting ) providing vital information for the production and distribution divisions of the company. You will hear Anke Reigl present her forcast for sales of best-selling product, HAB, over the next six months. Listen and complete the notes taken at the meeting?Sales forecast for HAB-1st half1 First quarter:2-3% increase predicted ,based on.2 Second quarter:7-10% increase following.3 March figure lower, because last year’s high sales due to.4 Sales will decline in April and May-reason is.5 April much higher this year because of. Presenting figures5You are going to give a sales presentation. Choose one of the sales graghs below for youe presentation.●Note down possion reasons for the developments in the gragh.Give your presentation describing the development and the reasons.4.3Writing Test: In troduction andPart oneThe writing Test has tow parts, in which there are a total of four questions(you mustFor all the question types the examiner is looking at your answer for :● a clear sense of the purpose for writing, and content which realises the task.●conciseness and clarity of expression.●an awareness of the target reader and appropriate style and formality.Part oneYou will be given a gragh or pair of graghs to analyse, Explain and comment on. Follow these steps.●Read the instructions twice and make sure you understand what you are beingasked to do.●Study the gragh(s) and decide what general trends they show and what you canconclude from these. Make short notes to help you.●Write the report with the following structure:--an introduction (explaining the subject matter of the graghs)--a main body (describing and comparing each development in general terms)--a conclusion (explaining what conclusions can be drawn from the facts presentated in the graghs)●Do not describe the development of the curves in year-by-year ormonth-by-month detail.●When you have finished go over your text and check for basic grammatical errors,eg consistency in use of tensese, subject-verb agreement, spelling mistakes. Analysing a gragh1Here is an example about the numble of vehicles per capita of the worl’s population. Look first at the gragh. What are the main trends? What will be the effect of this in your view? Make brief notes on what you are going to say.2● ● ●●3 Read this preport analysing the gragh in exercise 1 on page 44. What do you note about:1 houw it is structured?2 the amount of detail in which the developments are described?The gragh shows the number of cars per 100 people over the period 1980 to 2020 relative to the growth of the world ’s population.If we look first at the growth in population, we can see there is steady increase from 4.2 billion people in 1980 to 7.7 billion in 2020, with the most significant increase coming between 2000 and 2020. The number of vehicles per 100 people follows a similar trend, rising steadily over the same period. From ten cars per 100 people in 1980 it is projected to increase to sixteen in 2020The dramatic consequence of these two developments when combined is that the total number of vehicles almost doubles in 40 years, a fact which is certain to have implications for energy resources and pollution in the future.4 Following the approach described above, answer the following Practice Tset Part One. PART ONE● The gragh below shows the supply and demand for palm oil (the main ingredientin hand soap ) over the period 1985 to 2006.● Using the information in the gragh, write a short report describing supply anddemand and the relation between the two. ● Write 120-140 woeds.。
新编剑桥商务英语高级答案
新编剑桥商务英语高级答案【篇一:新编剑桥商务英语高级第三版第10.1】p> 10.1 travel and entertainmentvocabulary business travel1do you agree with this view?‘i can see a trend, executives want to save costs on businesstravel ,and connecting people virtually is becoming more affordable.’2study the phrases in the box.what does each one mean?how is it pronounced?commute subsidised transport congestion give a lift to someone rush hour teleconferencingcar share schemetravel expenses3which of these statements do you sympathise with?1 spending two hours each day commuting to and from work really affects people’s quality of life.2 it’s fair that the company should subsidise travel for people who commute a long way to work.learning tip 3 if more people worked flexibly we could avoid congestion and rush hours.try to use idiomatic 4 i don’t mind giving a colleague a lift to work now andphrases when then but i couldn’t take part in a car share scheme. i expressing opinions: enjoy that hour to myself in the mornings.eg i couldn’t agree5 air travel is too time-consuming.video andmore ;i’d go alongteleconferencing is the only way forward.wi th that;actually,6 it’s the duty of every employee to manage their business that’s not the way itravel expenses as if it were their own money.see it,etc.4discuss the following questions.1 how do you get to work / college each day?2 why do you use this from of transport ?3 do you pay for your own travel?5as the new manager of the support services atsterrman, engineering firm, you have been asked to reduce spending on travel and entertainment .suggest a policy to tackle each of the problems below.current situation1 the company owns and maintains a fleet of 35company cars for the sales team.2 the company pays for business class tickets on bothlong and short flights.3 the use of expensive restaurants to entertain guestsand clients is very common.4 the company spends a lot on hiring outside rooms formeetings and conferences.compare your answers with a partner.listening a team-building day6 a lot of companies use team-building events ,such ascanoeing events,treasure hunts,company role plays,etc.______.but what should their aim be?prioritise(1-7)the following aims.a generally getting to know each other betterb breaking down formal barriers between management and employeesc bringing out the best qualities in each individual d helping people to feel better about themselvese distinguishing leaders from followersf increasing loyalty to the company g helping to remember that there’s more to life than just work 7 is there some other benefit that hasn’t be en mentioned above?8 10.1 your company has organised a team-building day at silverstone motor racing circuit. you have been asked to attend a short presentation of the programmefor the day. listen and complete your notes. use up to three words for each space. team-building day the aims 0 the aim is not only to 1 to learn how each individual think,functions and 2 this new understanding will make us_______________. the schedule 3 meet at the office at ___________________. 4 the journey will take ___________________. 5 for the activities we will be divided into_____________. 6 at lunch there will be a surprise _________________. 7 after the afternoon’s activities there will be a ________. preparation 8 dress__________________. 9 in case of cold bring a jumper or___________________.10 no mobile phones, laptops, but can bring ____________.the home of british motor racing9 what do you think the activities at the circuit will be exactly? grammar future forms1 look at the verb forms in these sentences(1-6).whatform is used to express the following about the future? future formsa an offerlearning tipnote the use of thepresent when twoclauses about thefuture are connectedwith when or anothertime phrase.i will see him.i willgive him yourmessage.__when isee him, i’ll give himyour message.b a decision already takenc an arrangementd a schedulee a general predictionf a confident prediction 1 the day will begin with a working breakfast at eight o’clock after which delegates will have 30 minutes of free time before the first seminar at 10 o’clock. 2 we’re not going to have a christmas party this year; instead we are going to give the money we would have spent to a charity. 3 she’s not easy to convince,is she?i can see this is going to be a very long discussion. 4 don’t worry, i’ll take the laptop with me.that’s one less thing for you to remember. 5 i’m meeting him at his office at 6.30 and then we’re eating at a greek restaurant in the cit y center. 6 i think he’ll find it difficult to adapt to his new role, because he’s used to being independent. 2 you colleague has written this email for an agent in djakarta.before you send it, she has asked you to put verbs she’s not sure about in the most natural form. dear jimthank you for your email, asking about our plans fornext year. i (0) will do my best to explain the situation.i agree that this year has been disappointing,but weexpect that sales(1)________(pick up)next year.the result of our marketing meeting last week is that we (2)__________(launch) the new version of the dct10 in asia next spring. from the feedback we’ve had in europe,i’m sure it (3) _______(be) a great success. the international gas industry trade fair (4)_______(take place) in singapore next march.i (5)______(fly)out there with jane on 16 march and i hope to have a couple of days extra to seesome agents, but i (6)_____(call) you when i (7)_______(have) my exact schedule,so that we can arrange to meet.in the meantime,let me know if you(8)_______(visit) theuk any time soon. then we can arrange to meet for a meal and a chat. best wishessarahreadingevents management3 do you think being responsible for organising corporate events, sponsorship,parties and team-building events in a dream job? why?/why not?4 read the article from a business magazine about organisingcorporate events.● choose the best sentence from those below(a-h) to fill each of the gaps in the test.● do not use any letter more than once.● there is an example at the beginning(0)how to manage an eventhow would be an events organiser?on the face of it ,playing‘my genial host’ to a group of freeloading clients doesn’t seem too arduous a task. but the amount of stress experienced in getting ready for it and the real and ever-present danger of something going horribly wrong make it a job only for those with nerves of steel. (0)e the list is endless.corporate hospitality events should be an opportunity to relax with your customers and get away from business,but instead they actually expose a company to close scrutiny by its most valued audience and leave a lasting impression in theirminds .done well ,the client is left with the image of acreative ,fun and professional organisation. (1)______worse still ,you might offend:the company who arranged a james bond theme night that started with a group of international guests being greeted by bikini-clad ‘bond girls’ should have known better.the first consideration is what the aim of the event is :to launch a new product ,to develop awareness of the company’s mission, to build relationships with new clients or just to thank existing ones for their continued custom .(2)_______for the latter you won’t necessarily have to spend excessively to get it right ,but you willhave to think about what will make the event memorable. audience participation is generally a good way to achievethis ,for example giving a theme to the event ,such as a 1970s disco or a hawaiian evening.(3)________ it may also put some under pressure ,making them feel that they will have to dance like john travolta or to rely more on their wallet than their imagination to make their costume.(4)__________an alternative is simply to give them a treat by taking them to a show or sporting event and afterwards for a meal where they can relax and chat .(5)________ the advantage of these is that the clients are more likely to look forward to it and to share the good news with others in the wider world who may also have an interest in the event .(6)________in addition ,anything that goes wrong at the events is likely to reflect badly on the main organiser and not your company.a this will get the participants more involved and help to‘break the ice ’ if peopledon’t know each other well,but be careful.b an example of this would be a golf tournament or a football match.c the first two are more like presentations and will mean putting on a show to impress.d staff parties,on the other hand ,are much less stressful because the consequencesof failure are not so damaging.e a speaker may not turn up ,a piece of vital equipment may fail ,the invitation maygive the wrong date.f done badly ,the company may end up lookingcheesy ,disorganised or even cheap.g the result is good publicity and an enhanced image for the company.h the balance is a difficult one and it all depends on the skill of the organiser in theplanning and publicizing of the event ,so the guests feel at ease.vocabularygo and get1 complete the following sentences using the correct form ofeither go or get.0 there is always a danger that something will go wrong on the day.【篇二:新编剑桥商务英语(高级)第三版3.1】p class=txt>3.1 communication at workvocabularymean of communication1 what does this quotation mean to you?‘think like a wise man but communication in the language of the people.’w.b. yeats, poet (1865-1939)2 delete the verb that does not go with each type of business communication. 0anemailsend /draft /post1a phone calldo/make /receive2a press release put up /issue/put out3an advertising campaign launch/run /make4a presentation give /make/ tell5a meeting or seminarhold /attend /carry out6 a report produce/run/publish7a noticeput out/put up/ display8a memo to all concernedpublish/send out/circulate9information on the internet post/make/put3 for which of the following would you feel most confident using your english? and least confident? discuss with your partner.a presentation a meeting a phone calla reportan email4discuss these quotations with your partner.? have you had good experiences of dealing with companies through callcentres?? do you shop on the internet? why? /whynot?? with which products or services is face-to-face contact helpful? with which isit unnecessary?5 read the five extracts from the magazine management now on page27 andthen match each of the eight statements (1-8) with one of the extracts. you will need to use some of the texts more than one.0 you can gather a lot of customer data with modern computer systems. a1 one future trend will be more direct contact between companies and their customers._____2 business hasn’t really changed, only the media of communication._____3 companies need to think about which channel is most appropriate to their customers ’needs._______4 customers are frequently frustrated by not being put though quickly to the person they need to speak to._____5 there is less human interaction nowadays, but this isn’t necessarily bad for the customer.________management now. april issuebetter communication?natalie fitzgerald asked five people working in the field what they thought.a bill osmond, data analysti think he’s got a good point. powerful it systems give companies enormous amounts of information on customer behavior, but it’s what they can do this data that matters.a good example in recent years was centrica, the british utility company. it acquired a big portfolio of different companies and then spent huge amounts of money on an it system designed to cross-sell its various products and services-financial services, telephone contracts, energy supply and so on _to the customers in its different businesses. but they never managed to do it, because their it people were unable to merge all the customer databases or to make them talk to each otherb sarah bridgestone, former call centre managerabsolutely. call centres can more often act as a barrier than a help. talk the example of a well-known mobile phone operator. when a customer calls, he’s given a list of options to choo se from: dial i for bill enquiries, 2 to upgrade his handset, 3 if he has a technical problem, 4 if he’s thinking of leaving the company. from each of these he’s taken through another list of options. if he still can’t find what he is looking for, he’s inv ited to ‘stay on the line until an operator becomes available’. this can take up to ten minutes, by which time he is now seriously thinking of going back to option 4 and cancelling his contract. it really seems counter-productive.cdoug cook, bank managerthere is no doubt that modern communication channels have depersonalized a lot of customer contact. banks have been doing this for years, trying to commoditise the service that they offer so that they can rationalize it and make it cheaper to deliver most transactions- bank deposits, cash withdrawals, issuing of statements-have been automated whether at a cash machine, over the phone or online. this has saved companies and the customer money. but cost-cutting is by no means the only driver- it’s a trend a lso driver by customer demand for a quick and flexible service.d farhana patel, online retailerit’s just about convenience. whether i text you a message or tell you the same message face-to-face, it’s still a message. the growth of internet shopping compared to that of high street shopping shows very clearly that customers want cheaper and more accessible services. sellers like the convenience too of course. ebay started out as a market place for individuals but, increasingly, companies have used it to sell products direct to consumers. in face it’s not very different from a traditional market place. there is still a community of buyers and sellers who talk to each other and do business just the same as if they were dealing face-to-face.e brian macwhinney, management consultantbusinesses are often too quick to embrace new technology in order to save money or gain a competitive advantage. but applying the same solution to all types of business is never a good idea. there are cultural factors to consider. using a call centre in india to handle enquiries about train times on railways in europe is a bad idea because it isn’t suited to customers’ expectations. on the other hand, a european customer of a computer company doesn’t really mind if his technical problem is solved by a call centre operator in india or ireland or alaska, because it doesn’t require any cultural knowledge. good communication is about finding the right channel. in time, i expect we’ll see a return to more face-to-face contact with customers and more local services. speaking 1 which of the following do you find useful? when do you use it? why?mobile phone email sms msnblackberry2 decide the best ways to communication the following messages.first letter has been written for you).0to answer somebody, you give a reply.1to ask for something, you make a r_____.2to help someone remember, you give them a r_____.3 to suggest or recommend something, you make a p_____.4 to say something publicly, you make an a______.5 to say sorry you make an a______.6to insist that someone does something, you make a d_____. grammargrammar tipoften verbs that express a similar notion will take the same form, eg dissuade discourage, deter are all followed by someone from doing.this can also be the case with opposite notions, eg agree and refuse +to do. i discouraged him from applying for the job.i dissuaded him from applying for the job.verb patternsin the email below, all the forms following the communication verbs (discuss, apologise etc) are underlined. some are incorrect. correct them.dear jimfor givingfor givingup your time to help us.it’s very kind of you to agree (1) working with us on this project-i know you are very busy. when we last met, we discussed (2) a special team to deal with complaints from customers. i have since had a meeting with sarah, the head of thewe need a better system for dealing with complaints.last week, a customer rang to complain (7) to wait one month for interest on it before delivering the product. the sales person who answered the call offered him a discount, without even checking the history of the order. when i checked, i discovered an email from us in forming the customer when he thought the product (10) a one-month delay in delivery. the salesman was very defensive and said that he couldn’t be criticized (11)keep the customer happy!so you see, we’ve got a lot of work to do. looking forward to hearing from you. best wisheskaren 5put the words below into their correct place in the table. urgethreaten proposeundertakepraise blamerecommenddeny convince6 complete these sentences.0they threaten to take us to court if we didn’t pay them immediately.1it’s a very sensitive issue. i suggest __________ an anonymous email.2once, in a restaurant, i complained ___________ and the manager told us to leave. 3what a waste of time! we spent three hours discussing___________.4the company offered__________, but amazingly she refused. 5i’ve promised ___________ by tomorrow morning.6 i can’t believe you had to remind him ____________. that’s his job.【篇三:新编剑桥商务英语(初级)学生用书_答案_module_1.1-5.3】ing and workshopsp6what does your job involve? p7the present simplep8module 1.2personal and professional details meetingpeoplep10job and work p12module 1.3bec preliminary exam p14p15 reading test。
新编剑桥商务英语高级第三版-第12
可编辑修改精选全文完整版12.1 Crossing culturesVOCABULARYGlobalisation1Why do you think kofi Annan said this?‘…arguing against globalization is like arguing against the laws of gravity.’Kofi Annan, United Nations3What does the term globalization mean to you?4Mark the following aspects of globalization positive (+), negative (-) or don’t know (?).Compare and discuss with your partner.1 free trade (abolition of trade barriers)2 opening of markets3 social integration and merging of cultures (the global village)4 increased competition in the world market5 free movement of labour (migration of workers)6 free movement of capital7 development of advanced communications8 reduction in the cost of goods9 growing influence of multinational corporations5Which of these effects can you see particularly in your country?READINGCross-culture communication6Why is culture important to business people? Discuss with a partner.7 Read this opening passage from a book by Neil Bromford on cross-cultural communication. Choose the best‘blurb’to go on the back of the book.8 Think of a title for Neil Bromford’s book.9Look at these words (1-8) from the text above and find a synonym (A-I) for each.0 feature A unusual1 uncommon B aspect2 awareness C strange3 to lose face D knowledge4 to chat E to feel humiliated5 pressed for time F to weaken6 influence G to make conversation7 unfamiliar H in a hurryREADING1Make a list of three dos and three don’ts for people who have to do business in a different culture.2Dr A J Schuler gives advice on improving cross-cultural communication in organization. Read the text and choose the best word (A, B, C or D) to fill each gap.UNDERSTANDING CULTURAL DIFFERENCESDirect experienceThe best way to learn about another culture is to be thrown in at the deep end. In other words, get (0) _______ experience. Try to listen to the radio or watch TV programmes from that country or go to special clubs for that specific nationality or group-discussion groups, religious groups, dance groups, etc. In any kind of contact (1) ________ the time to listen and to learn.Don’t be afraid of differenceEven if others’behaviour seems strange of foreign, remember that differences are less (2) ________ than the things we all have in common. We are all made of the same DNA, and as human beings, we share many of the same (3)_______ and basic interests. Enjoy the things we share and at the same time, try to ‘enjoy’the differences.Understand your own cultureBy thinking about your own cultural behaviour and habits, you will open your mind(4)________the behaviour of others. Also this will help you-when you are interpreting the behaviour of an unfamiliar culture-to avoid applying your own cultural (5)________ .Avoid stereotypesWe find stereotypes useful because they help us to order our world and to categorise the different people and experiences in it. They also help to (6)_______ us when we feel uncertain. On the whole though, stereotypes are very superficial and don’t take account of individual differences. Also, because they can be defensive and made to protect us from uncertainty, they often (7)_______ negative wiews of a different culture.We live in a changing worldCultres change through time, and these days, in the ‘global village’ that we live in, this process is happening more rapidly. Don’t(8)________ the effect that your interaction with another culture will have on that culture. As you try to understand them and move(9)________ them, so they will do the same and the cultre that you thought you were dealing with will have changed.Think also about how your own cultural values are being received or accommodated by your foreign (10)_____as you both try to bridge the gap.0 A unique B fist-hand C original D personnel1 A take B have C spend D pass2 A many B numerous C ample D amount3 A motors B motivators C motivations D motifs4 A up B for C of D to5 A standards B mentality C figures D thought6 A assure B ensure C insure D reassure7 A make B promote C mean D reassure8 A undergo B underprice C underestimate D understand9 A to B across C close D towards10 A opposite B counterpart C relation D workmate GRAMMARGrammar TipAll the verb forms in exercise 3 are used to speculate about the past; in other words to wonder how things might have been different from what thy actually were. Speculation3What is implied about what actually happened in each of these cases?0 If I had listened to your advice, I would never have taken the rain.I took the train and it was a disaster.1 I would be a millionaire by now if I had taken up her offer.2 If I were braver, I would have told him what I thought.3 I shouldn’t have been so hasty in my judgment of her.4 I wish we had been taught to speak languages better at school.5 Without influential political connections, he wouldn’t have got so far.6 He should have thought before he spoke.7 She could have been anything she wanted to be, if she had put her mind to it.8 In hindsight, it might have been more polite to arrive a little early.4Complete the following sentences0 I’m glad she spoke good English. It could have been (could/ be) difficult otherwise.1 If I had known I was going to have to pay for myself, I _________(never/accept) their invitation.2 No-one would have heard me say I was leaving if he _________(not/put) the call on speaker phone.3 I know you didn’t want to go to their party, but you________(should/reply) to the invitation.4 Never eat raw vegetables-they__________(might/wash) in unclean water.5 You__________(should/not/take) a gift. No-one else did and I think the hosts were embarrassed.6 I really wanted to meet Anna- I wish you____________(introduce) me.5Study the following culturally sensitive situations. What is the best way to handle each situation?1 Serge prided himself on his adventurousness with food. Until, that is, Mr Sato, the company’s main Japanese supplier, invited him out to dinner and ordered them each a dish consisting of a small charred bird. As Serge hesitated Mr Sato proceeded to eat his bird whole, head and all.2 Tina was pressed for time. She was at the Milan trade fair only for one day with too many people to see and too many things to do. Her heart sank as she saw Umberto Ginelli approaching. Signor Ginelli was one of her best customers but always seemed to have all the time in the world to chat.3 Frank was known for telling jokes in poor taste and Stefan was dreading spending another evening with him, especially with his boss there, as he was easily offended. Then Frank began,‘Did you hear the one about the Irishman and the American tourist?’4 Maison Blanc was a very expensive restaurant and Sarah had always wanted to go there. But now she was there, she couldn’t relax. Malcolm had invited everyone in the team to celebrate his promotion, but it wasn’t really clear whether he was going to pay or each person had to pay for themselves.6 Have you had any similar experiences? Describe them to your partner. Ask what they would have done in the same situation.READING1 Work with your partner to answer the following quiz taken from the in-flight2 Compare your answers with the ones given. How did you do ? Are you surprised?LISTENINGUnderstanding business culture3 12.1 You will hear an extract from the radio series The real world of business. In this programme an American electronics entrepreneur talks about his experience of doing business in China. Listen and mark one letter(A, B or C) for the correct answer.1 Jim hadn’t realized that Guanxi wasA so vital in business.B so common in Chinese culture.C such a complicated principle.2 He defines Guanxi asA building a support network of collaborators in business.B the exchange of presents between collaborators.C the experience you gain from doing business over a long time.3 A lot of foreign companiesA use Chinese interpretersB fail because they don’t understand Guanxi.C try to form partnerships with Chinese business people.4 The Chinese government’s policy on bribery isA quite relaxed.B much stricter than it used to be.C to ignore it.5 You should show an interest inA the most important person in the group.B Chinese food.C Chinese culture and society.6 When you receive a business card you shouldA read it properly before putting it away.B not put it in your pocket.C give yours at the same time.7 One reason it takes time to get an agreement isA the Chinese don’t like to commit themselves.B there are often many levels of management to go through.C they will want to solve all the small problems first.8 The most important thing isA to be patient.B to understand the tax lawsC to learn some Chinese.WRITINGA market profile report4 Following a recent business trip to China to investigate the possibilities of importing teas, your manager has asked you to write a report on the particularities of doing business over there. Write the report, including the following points:●the aims of your visit.●How your meetings with tea manufacturers went.●The reaction of your potential business partners to your proposals.●Advice and recommendations for other colleagues who follow up this visit.。
