(完整版)Eyecontact.ppt眼神交流
眼神文化eyecontact培训课件
There is a reas处o，n 请w联hy系e网y站es或a本r人e 删of除te。n called “windows of the soul”. While we can choose our words and control certain facial expressions, our eyes never lie. They portray our thoughts, reflect the lightest shades of emotions, express interest, boredom, surprise, approval, or disbelief. Without words ever being spoken, our eyes have the power to attract, to judge, to frighten and to caress. You have probably witnessed yourself how often a parent can hush playful children just by giving them ‘the look’. Or how a young couple can flirt with each other across the table without ever saying a single word. 人们通常将眼睛称为“心灵的窗户”，这不是没有道理的。 尽管我们可以选择话语、控制某些面部表情，但是我们的 眼睛绝不会说谎。它们透露了我们的想 法，反映了我们 情绪中最细微的差别，表达了我们的兴趣、厌倦、惊奇、 同意或是不信任。即便不说一句话，我们的眼睛也具有吸 引、判断、恐吓和爱抚的能力。你 大概亲眼目睹过家长 经常只是通过一个“眼神”就让顽皮的孩子安静下来，或 者一对年轻的恋人隔桌相望，不说只字片语却互送秋波。
Eye contact
Hierarchy： it emphasizes the power or authority of the person at the top. they have clearly defined privileges and obligations according to their position.
Indirect & Direct Eye Contact
• There are different habits in different nations and areas. • Generally, in Western cultures, it is necessary to maintain eye
• And what about China....???
•
• Chinese people feel uncomfortable and uneasy about the partner’s too much eye contact, because this makes them feel as if they make some mistakes.
人际交往中如何用眼睛沟通
(一)人际交往中的注视范围与人交谈时，目光应该注视着对方。
但应使目光局限于上至对方额头，下至对方衬衣的第二粒纽扣以上，左右以两肩为准的方框中。
在这个方框中，一般有三种注视方式：a、公务注视一般用于洽谈、磋商等场合，注视的位置在对方的双眼与额头之间的三角区域。
b、社交注视一般在社交场合，如舞会、酒会上使用。
位置在对方的双眼与嘴唇之间的三角区域。
c、亲密注视一般在亲人之间、恋人之间、家庭成员等亲近人员之间使用，注视的位置在对方的双眼和胸部之间。
(二)注视角度酒店礼仪培训中，既要方便服务，又不至于引起服务对象的误解，就需要有正确的注视角度。
1.正视对方即在注视他人的时候，与之正面相向，同时还须将身体前部朝向对方。
正视对方是交往中的一种基本礼貌，其含义表示重视对方。
2.平视对方在注视他人的时候，目光与对方相比处于相似的高度。
在服务中平视服务对象可以表现出双方地位平等和不卑不亢的精神面貌。
3.仰视对方在注视他人的时候，本人所处的位置比对方低，就需要抬头向上仰望对方。
在仰视对方的状况下，往往可以给对方留下信任、重视的感觉。
随着商务交往的运用涉及的面的广泛，基本上来讲是人和人的交往，所以我们把商务礼仪界定为商务人员交往的一种艺术。
人们对礼仪有不同的解释。
有人说是一种道德修养。
有人说是一种礼仪是一种形式美，有人讲礼仪是一种风俗习惯。
礼出于俗，俗化为礼。
商务礼仪的操作性，即应该怎么做，不应该怎么做。
讲一个座次的例子：商务礼仪中的座次。
我们都知道来了客人要让座，但不知道哪是上座，一般情况下可能无所谓，但在外事活动和商务谈判中就必须要讲究了。
还有，和对方在说话的时候也是要讲究的，一般的情况下不能说你知道吗我知道，我告诉你，(如何委婉地告诉别人酒的价钱，让主人高兴而不尴尬)所以，交往中必须讲究一些所需要的艺术。
公共演讲英语名词解释汇总
公共演讲英语名词解释汇总以下是一些与公共演讲相关的英文名词及其解释：1. Audience（听众）：指在演讲中接收信息的观众群体。
了解听众的特点、需求和期望，有助于演讲者更好地制定内容和掌握演讲效果。
2. Speech（演讲）：指用语言表达观点、思想或故事的行为。
演讲可以包括正式的演讲稿、即兴演讲或辩论等形式。
3. Presentation（陈述）：类似于演讲，但更强调通过视觉辅助工具（如幻灯片）来展示信息和观点。
演讲者通常使用演讲稿或提纲来指导陈述。
4. Preparation（准备）：在演讲前做的工作，包括研究主题、收集资料、组织思路、编写演讲稿等。
充分的准备有助于演讲者增强自信和掌握内容。
5. Body Language（肢体语言）：非语言的表达方式，如手势、面部表情、姿势等。
肢体语言可以加强演讲效果，使观众更好地理解和接受演讲者的信息。
6. Voice Projection（声音投射）：指在演讲过程中用力发声以使声音传达到整个观众群体。
良好的声音投射可以增加演讲的力度和清晰度。
7. Engaging the Audience（吸引观众）：通过使用互动和引人入胜的元素，如提问、故事、幽默等，来吸引观众的兴趣和参与，使演讲更有吸引力。
8. Eye Contact（眼神交流）：指与观众建立视觉接触，通过目光交流来增强沟通效果。
良好的眼神交流可以建立信任感和与观众的联系。
9. Visual Aids（视觉辅助工具）：在演讲中使用的图表、幻灯片、视频等可视化工具，用于支持演讲者的观点和解释。
10. Confidence（自信）：指在演讲过程中展示出的坚定和自信的态度。
自信可以提高演讲者的说服力，增加观众对演讲内容的接受度。
11. Rhetoric (修辞)：指演讲中使用的各种语言技巧和表达方式，如比喻、排比、反问等，用于增强语言的表现力和说服力。
12. Clarity (清晰度)：指演讲内容表达上的明确性和易于理解性。
英语作文 眼神交流
英语作文眼神交流Eye contact is often underrated but holds immense significance in our daily interactions. It's not just a simple glance; it's a complex form of nonverbal communication that can convey a range of emotions and messages. The depth and duration of eye contact can significantly impact how we perceive and are perceived by others.Firstly, eye contact establishes a connection between two people. When we make eye contact with someone, we are acknowledging their presence and showing that we are engaged in the conversation. This simple act can create a bond and foster a sense of trust and rapport. It's often said that the eyes are the windows to the soul, and eye contact allows us to peer into the soul of the other person, understanding their thoughts and feelings.Moreover, eye contact can enhance communication. It helps to clarify messages and prevent misunderstandings. When we speak, our words may be unclear or ambiguous, but our eye contact can reinforce our message and clarify our intentions. It's also a powerful tool for expressing emotions. A tender gaze can convey love and warmth, while a stern look can communicate disapproval or warning.However, eye contact can also be intimidating. In some cultures, direct eye contact is considered disrespectful or challenging. In such situations, it's important to be aware of the cultural norms and adjust our eye contact accordingly. Too much or too little eye contact can make us appear uncomfortable or uneasy, affecting our social interactions.In conclusion, eye contact is a powerful tool that can enhance our communication and interpersonal relationships. It allows us to connect with others, understand their thoughts and feelings, and convey our own messages and emotions. However, we need to be mindful of the cultural norms and adjust our eye contact accordingly to avoid any misunderstandings or discomfort. With practice and awareness, we can harness the power of eye contact and use it effectively in our daily lives.。
交流中的眼神接触 The Eyecontact in Communication
交流中的眼神接触The Eye-contact in CommunicationOnce, I talked to the foreign people, he was staring at me all the time, which made me feel not comfortable, so I chose to avoid his eyes and kept a little distance from him. When I talked about this problem to my foreign teacher, she told me that it was natural for them to look at you during communication, which meant respect. While in China, people do the opposite thing. They try to avoid eye-contact, because it is not eased to look at each other. The different culture sometimes creates distance. The foreigners always feel strange when they look at Chinese people’s eyes and every time when they want to come closer to hear more clearly, Chinese people will walk away. So the more we learn about the culture, the more we know about the world.有一次，我跟外国人交谈，他一直盯着我，这让我感到很不舒服，所以我选择了避开他的眼睛，和他保持一定的距离。
纠纷调解技巧ppt课件
调解的十一个步骤 - 第七步（待议事项） 迈出关键一步 - 服务的真正意义
调解的十一个步骤 - 第八步（问题讨论） 迈出关键一步 - 服务的真正意义
1. 事项陈述 2. 讨论事项 3. 双方反应 4. 可行方案（现阶段填写）
备注：调解员在讨论过程中如遇到双方都没法达成的共识时， 就需要进行下一步骤“单方会谈”，以便逐一击破。
调解的十一个步骤 - 第五步（乙方陈述） 迈出关键一步 - 服务的真正意义
1. 自我介绍 2. 事件描述 3. 期望共识
备注：调解员在甲方陈述过程中需，保持三方眼神交流， 注意甲方反应，并记录当中要点于《调解概览表》。
调解的十一个步骤 - 第七步（待议事项） 迈出关键一步 - 服务的真正意义
1. 共同基础 2. 各方需要 3. 待议事项 4. 可行方案（暂不需要填写）
课堂守则
手机 洗手间 休息 紧急事情
目录
1. 什么是调解 2. 调解步骤 3. 调解技巧 4. 案例演练 5. 课堂总结
课堂目的 课程目的
课程结束后，学员应能初步掌握调解方面的相关知识，以便日 后对生活和工作上所遇到的争议、纠纷等情况进行调解。
Lesson1 什么是调解
什么是调解？
案迈例出演关练键-一大步厦-渗服水务案的例真正意义
1. 调解员一名 2. 谭太太角色一名 3. 陈先生角色一名 4. 其他为旁观者
备注：调解员根据调解步骤及相关表格执行调解流程，其他旁观者 观察并记录调解员操作细节。
案迈例出演关练键-一大步厦-渗服水务案的例真（正和意解义概览表）
共同基础
谭太太需求
迈出关键一步服务的真正意义调解的十一个步骤lesson3调解技巧迈出关键一步服务的真正意义调解技巧思维转变迈出关键一步服务的真正意义调解技巧促进关系技巧确认技巧确认技巧反射技巧反射技巧安定技巧安定技巧引领技巧引领技巧facialexpression脸部表情eyecontact眼神接触leaningforward身体前倾openposture开放姿势relaxed放松身体模仿对方肢体动作模仿对方声音语调模仿对方性格态度表达理解严禁否定适当接受开放式封闭式假设式探索式lesson4案例演练迈出关键一步服务的真正意义案例演练大厦渗水案例基本资料陈先生的单位在谭太太楼上谭太向法庭申请赔偿由于陈先生浴室的一条水管漏水引起谭太单位受损
眼神交流英语作文
眼神交流英语作文（中英文版）Eye Contact: A Key to Communication眼神交流：沟通的关键Eye contact is often considered a pivotal aspect of effective communication.It is the silent yet powerful exchange that can speak volumes about one"s intentions, emotions, and confidence.In the realm of English essay writing, exploring the significance of eye contact can be both intriguing and enlightening.在有效的沟通中，眼神交流往往被视为一个关键方面。
这是一种无声却强大的交流方式，能够充分表达一个人的意图、情感和自信。
在英语作文创作领域，探讨眼神交流的重要性既有趣又具启发性。
When we engage in a conversation, our eyes can reveal whether we are attentive, trustworthy, and respectful.In Western cultures, maintaining eye contact is often seen as a sign of confidence and honesty.It fosters a sense of connection and encourages open dialogue.Thus, in an English essay, one could argue that eye contact is not merely a physical act, but a bridge that spans cultural divides and language barriers.当我们参与对话时，我们的眼睛可以展示出我们是专注、值得信赖和尊重对方的。
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There are many rules about eye contact
➢Whether to look or not to look, ➢When to look, ➢How long to look, ➢Who to and who not to look at.
US
----People in western countries expect the person to look at them in the eye during the conversation.
Eye contact
----The eye, the window revealing what is deep in one’s mind, is full of
rich expressions.
In drama, movies, fiction, poetry, or in rห้องสมุดไป่ตู้al life, eyes have always been accepted as a major source of communication.
they are talking for long periods-to them direct eye contact shows interest.
➢ To blacks, most eye behavior of whites has the effect of giving the impression that they aren’t there, but this is due to white avoidance of eye contact with anyone in the street.
There are many rules about eye contact
➢Whether to look or not to look, ➢When to look, ➢How long to look, ➢Who to and who not to look at.
Japan
----people are not taught to look another in the eye but at a position around the Adam’s apple.
Chinese, Indonesians, and rural Mexicans ----also lower their eyes as a sign of deference-to them
too much eye contact is a sign of bad manners.
Arabs ----look directly into the eyes of the person with whom