bec高级口语话题
BEC高级口试真题及应考提示
BEC高级口试真题及应考提示BEC高级口试真题及应考提示Speaking Test Part II1. Customer Relations: the importance of making customers feel valued2. pany growth: the importance to a pany of controlling expansion3. Marketing: how to ensure that agents maintain a high level of effectiveness when representing a pany4. Time Management: the importance of planning work time effectively5. Project Development: how to ensure inter-departmental co-operation on new projects6. Purchasing: how to evaluate and select new products7. Personnel Management: the importance to a pany of having well motivated staff8. Strategic Planning: how to decide whether to purchase or rent pany premises9. Sales: how to ensure that price levels for new products are set appropriately10. munication Skills: the importance of foreign language training for selected employees11. Advertising: how to select a suitable agency to handle a pany's advertising12. Finance: how to decide whether to float a pany on the stock-market13. Marketing: the importance to a pany ofoffering its products on the world-wide web14. Staff Training: how to evaluate the effectiveness of pany training programmes15. pany Growth: how to decide when it is theright time for a business to expand16. Public Relations: the importance to a pany of sponsoring well-known personalities from the arts and popular culture17. Recruitment: how to ensure that the best candidate for a post is selected18. Information Management: how to analyse and make effective use of information19. Sales: the importance of brand image in ensuring that products or services sell well20. Technology: the importance to a pany of keeping up-to-date with inter developments21. Quality Control: how to ensure that a pany consist》》。
BEC高级口语
BEC高级口语PART 1PERSONAL INFORMATION1.What’s your name?a)My name is SU Chao.b)My name is YANG Cuixian, but you can call me Tracy if you wish.c)My name is Jin Chen,but you can call me Olivia if you wish.(It can be spelt out ofJ-i-n.)2.Where are you from?a)My h ometown is Xian, but presently I’m studying/working in Beijing.b)My hometown is Beijing, and presently I’m studying in XX University.c)My hometown is Beijing, and presently I’m studying in Beijing Technology andBusiness University.3.Do you work or are you a student?a)I’m a student. I’m doing XX（专业名）in XX（学校名）。
b)I’m working for a small trading company. I’m a sales representative.c)I’m between jobs at the moment. I quit my job XX ago to concentrate on Englishstudies. After this test, I’ll look around to see what suits me.d)I’m a student. I’m doing trade and economics in Beijing technology and BusinessUniversity.4.How do you think about your major or work?a)On one hand, I’ve always enjoyed studying English, because I find it very interestingto learn western history and culture. But on the other hand, I quite worry about my career path because in my opinion, English major means no major unless I want to work as an English teacher or editor, hehe. So, I’ve been eager to improve myself in other areas, such as business English, or Computer skills.b)On one hand, I’ve always enjoyed studying Economics,because I find it veryinteresting to analyse economic phenomena with economic thought. But on the other hand, I quite worry about my career path because in my opinion, field of trade and economics have low barriers to entry so that lots people can engaged in, hehe.So, I’ve been eager to improve myself in other areas, such as business English, or Computer skills.c)Finance sounds like a very prospective subject, but it’s really not my cu p of tea.I’m not very good at math and logic, and the numbers and mathematical models really give me lots of headaches. So, I’ve decided not to do anything related to financial analysis after graduation.d)XX is often described as a “comfortable” major beca use our compulsory subjectssuch as XX and XX, all seem to be a lot easier than the courses in other majors like computer or engineering. However, I really worry if the ease in studies today may become the difficulty in job hunting tomorrow! So, I guess I have to study harder to make myself more competitive.5.Could you tell me about your ambitions for the future?a)Well, my immediate career goal after obtaining the Bachelor’s Degree is joining aninternational telecommunications company, for instance, Hua Wei, or Nokia, to work as a telecommunications products sales. And then, I want to advance myself to senior sales management positions.b)Well, my short term goal after obtaining the Economics Degress is going toUniversity of International Business and Economics to study Interpretation. After graduation, I’ll realize my long term goal, to be an business interpreter.c)My short term goal is to join a big company to work in either sales or marketingdepartment. After accumulating enough management know-how, I’ll rea lize my long term goal, start my own business.d)Frankly speaking, I haven’t decided on my career plans since I’m still just asophomore, but I think there’s a good chance that I’ll further my studies in International Business till I get the Master’s Degree.And then, I’ll advance myself in this field.PERSONAL VIEWS6.How has the internet changed our buying habits?In today’s hectic world, time is money. Via Internet we buy things at home, in consequence, we save our time in dressing and traffic. Moreover,we don’t need stand form in line when purchasing. Such convenients make our life more comfortable and more environment friendly.7.Could you tell me how important you think English is in business life in China?English plays an significant role in business life in China. Economic globalization enquires us keep close contact with foreign clients which English ability is necessary and essential.We need English to establish our brand, develop our markets, enhance our competition within the global enviornment.[PASS] English is very important in today’s China. With China’s entry into the WTO, more and more chinese companies are doing business with foreign companies. When we communicate, we need a common language and English is such a language that is most often used in intertional contacts.8.Could you tell me what effect you think new technology is having on business life inChina?New technology accelerate the rate of economic growth. Business life benefit from new technology, for example, video conference, make significant contributions to both inner communication in companies and outer communication with business partners.Consequently, business life become more and more effective and efficiency.[PASS] The technology of videoconferencing is having great impacts on business in China and has reduced greatly the costs for budiness travel.[PASS] Technology is having a great impact on business in China. For instance, with the growth of the Internet, companies are facing great changes in the way they conduct business.9.Could you tell me what effect you think advertisements have on people in China?Advertisements has a great impact on consumers. Successful ads help costomers better understand the product and stimulate consumption.At many times, ads have negative impact on consumers. They arouse people’s desire to buy and make them overspend.10.Could you tell me how working life is changing in China?People’s working life becomes more effective within the computer’s help. I think people are being pushed into a different world—a keyboard world. Almost everything is done on the computer and it helps raise efficiency.11.Why is teamwork so important?Teamwork is crucial important because through the teamwork, members can complement each other's advantages. Moreover, when team members develop a strong awareness of cooperation, they would make collective efforts to achieve the common objectives and ensure a higher level of quality and workmanship.12.Do you prefer to work for a big company or a small one?I prefer to work for a big company because when you work with more people, you get achance to listen to different points of view, to learn to see things in different perspectives.It’s alse more challenging as you have to coordinate with more people.13.Can you tell me what you hope to achieve professionally in the next five years?In the next five years, I hope to be a professional interpreter since I have also made a concerted effort to improve my English knowhow. I learn English with interest.14.Do you think mobile phone fees should be paid by companies?15.Can you tell me how you relax from your work or studies?To relax myself, I’d like to listen to music.Music influences us a lot.Some songs have a good melody. Some lyrics are meaningful. Besides, I go shopping with my friends, and gossiping. Hehe.16.Can you tell me what you would like to change about your work or studies?17.Can you tell me what you think is the biggest challenge in working life in China?I think the competition for high pay jobs is the biggest challenge.Everyone has pressures,anxieties and panics to different extents. What’s more, many people are required to work long hours.18.What are the necessary qualities of a manager? (What make a good manager?)A good manager should treat employees with respect and be able to tap employees’hidden talents and bring them to the front. Trust employees, reward exceptional performances and make them feel value.19.How do build teamwork?20.Degree or experience, which is more important when choosing a job applicant?21.Is dress code necessary?Yes. The way we dress demonstrates the values an the morale of the company. What’s more, it shows our work attitude, as the saying goes, “You are what you wear”.22.What role does the computer play in modern business world?By using PDA and mobile PC technology we can change the traditional workplace into a brand new one with high mobility. In addition computer enables us to communicate at any place with the access to the internet which will fundamentally change the concept of workplace.[PASS] I think people are being pushed into a different world—a keyboard world. Almost enerything is done on the computer and it helps raise efficiency.23.How important is it to keep up to date with internet developments?Up to date with internet development will help companies improve their customer interactions and internal process. When many companis are strengthening their competitive strength in using the up-to-date internet development, those who have notkept up-to-date internet development will face disadvantages in tough competition in the area of product introduction, business transaction and offering more effective customer service. It’s not only important for the success of companies’ business but also a must for them if they want to survive in the competition.[网络] it is undoubted that the Internet will exert great impact on people’s work and lives. Any company cannot afford to neglect importance of the internet which is changing and will continue to change the way people do their business at an unprecedented speed. The latest internet technology can enable you to get more opportunities to propagandize promote and sell your products or services on the net.With the help of the latest net technology you are more likely to win in the increasingly competitive market of today and tomorrow. Therefore companies should watch closely the latest development of the internet and try to apply it in their daily business.81. How to ensure that a company consistently maintains quality control standards 24.What’s the importance of brand image?T he brand image is plays an important role in ensuring that your company’s products or services sell well. First a sound brand image means that the products or services of your company enjoy a high prestige and have high qualities which will drive automatically both current and potential customers to buy your products or services on a regular basis. It therefore helps you to expand your customer base or even open some new markets. In addition companies with sound brand images can attract their customers not only through their high-quality products or services but also through the popularity and fame presented by their brand images. In any case it’s easy for a company with sound brand image to promote and sell its products or services.25.How to build a strong brand?First, a high level of quality should be assured. It’s one of the “core benefits”that cunsuers expecet. Second, positioning. It is about the position a brand occuupies in a market in the minds of consumers. Finally, communicate. Only when the brand’s message is skillfully communicated, can customer awareness of the brand image raised and customer loyalty created.26.Why is training so important to a company?Increased job satisfaction and morale among employeesIncreased employee motivationIncreased efficiencies in processes, resulting in financial gainIncreased capacity to adopt new technologies and methodsIncreased innovation in strategies and productsReduced employee turnoverEnhanced company image, eg. Conducting ethics training (not a good reason for ethics training)Risk management, eg. Training about sexual harassment, diversity training.27.What kinds of trainings are important to offer?1st, Human relations as a result of the increased stresses of today’s workplace can include misunderstanding and conflict. Training can make people get along in the workplace. 2nd, computer skills as computer skills are becoming a necessity for conducting administrative and office tasks. Last but not least, customer service. Increased competition in today’s global marketplace makes it critical that employees understand and meet the needs of customers.28.Why is health and safety so important for a company?A focus on health and safety can avoid the human and business costs of workplaceinjuries. It can also improve productivity.29.What safety measures should be adopted in the workplace?A working fire extinguisher should be available to handle small fires, and all staffmenmbers should know how to use it. Besides, companies can entrust a manager with safety responsibilities and conduct safety inspections regularly.30.How important is it to offer a high salary and incentives to the staff?Well motived staff can maintain a high level of effectiveness while doing theeir job, it’s hard to believe the low spirited staff can have good performance.Staff’s morale represent a company’s image.Well motived staff create a sound environment of mutual understanding and mutual help.Well motived staff stimulate their colleages’morale, improve the efficiency of the company.31.Is it important to keep a good relationship with customers?Yes. It’s crucial important, because the company can establish repeat business. This makes good sense. It costs significantly less to keep a customer than to get a new one.32.How to increase customer satisfaction?First, companies must understand what its customers need. Second, companies must do everything it can do to provide products and services to meet or exceed customers expectations. Third, companies can go out of its way to keep its customers happy so that they will come and bring others.33.Is it important to diversify production?34.What’s the importance of marketing research?35.What incentives are effective to motivate the staff?36.Why do you think product quality is so important?The quality of product is so important that it is a problem affecting not only the price but also the sales and reputation of the the company. So product quality is regarded as an important means to strengthen the competitive power in the heated competition nowadays.37.What do you think of flexible work time?Flexible work time help employees reduce the conflict between work, family and entertainment. By doing so, people can work more concentrated, it would be very helpful in reducing staff turnover.38.What do you think of working at home?There are many advantages in working at home. By doing so, people may have flexible management of time and work. It improves efficiency, increase production and improve employee’s lives.39.How to motivate the staff?40.How to recruit the best sales?First and foremost, the selection criteria should be set. He or she in expected to be a hard-working person, and be convicing and persuasive so as to achieve the goal. Next, choose a channel to inform the potential applicants. Last but not least, a face to face interbview must be held to test on the applicant’s communication ability as well as their general competence of the job.Part 2 Presentation回答示范1.The importance of making customers feel valuedA: In my opinion making your customers feel valued is very important. //First, It can maintain the customer’s loyalty to your products so that you can further strengthen your company’s customer base. //Second, valued customers often pay their attention to your company’s development and they would like to give you some advice or suggestions which you can use to further promote the quality of your company’s products or services. This wi ll in turn help you to attract more customers and make them feel valued. //Therefore I believe that making your customers feel valued is of great importance.2.The importance to a company of controlling expansionA: it is very important for a company to control its expansion, because, firstly, expansion needs a large initial investment. If your company cannot afford the long term drain on financial resources, it’s probably better to wait. Secondly, personnel and systems. If a company expands too fast, they may not have enough time to get the management team in place, and they have little time to adjust their operating systems and controls to suit the changing needs. Only when a company keeps itself at a reasonable size can the business be organized. Last but not least, controlling expansion allows us enough time to research on the markets and design new products to answer the specific needs of the changing market.3.How to ensure that agents maintain a high level of effectiveness when representinga companyA: there are several methods we can use in order to make our agents maintain a high level of efficiency. First, we can build an incentive system in our company to encourage our agents to maintain high level of effectiveness. Of course those who are unwillin g to work hard will be punished or even fired. Second, we can train those who are lacking of experience or skills to improve the level of their effectiveness. Third, we must enhance our agents’ awareness that they are parts of the company and what they do and say when representing our company is of great importance to the development and benefits of the company.4.The importance of planning work time effectivelyA: first an effective timetable planned by the company can avoid unnecessary time-consuming work which will have to be done by more staff than necessary. Therefore individual efficiency can be achieved. Second, an effective timetable explains in detail every step the staff members need to follow to finish the work and the exact time they will spend, which will enable the staff to get clear idea about the time limitation and to finish every step before deadline. Therefore the production or service of the company will go at a fast pace.5.How to ensure inter-departmental co-operation on new projectsA: to ensure inter-departmental co-operation on new projects the first thing we should do is to set up a clear objective among all departments. Everyone in every department should know exactly what the company will do with these new projects, what the company expects from the new projects and what each department should do during the inter-departmental co-operation. Second, an intra-net should be built in the company so that every department will have the chance to communicate with others about their plans on the new projects. In addition, different ideas can be discussed and final decision can be made on net. Third, a sound environment of teamwork should be encouraged and special attention should be paid to establishing inter-departmental teamwork spirit.6.How to evaluate and select new productsA: the evaluation and selection of new products should be based on two aspects. First, we can evaluate and select new products according to their performances in market. We can carry out an investigation on how customers like these new products. The results can be used to help to establish the guideline under which new products are evaluated and selected. Second, we can make a trial purchasing of the new products and test their qualities to see if they meet our demands. If the result of the test is fine then we just go ahead to make large orders with the producers and if not we just stop and won’t suffer any loss.7.The importance to a company of having well motivated staffA: It’s crucially important for a company to ha ve well-motivated staff. First, staff’s morale represents a company’s image. If the employees are low-spirited, the customers won’t trust the brand at all. Second, well-motivated staff can maintain a high level of effectiveness.It’s had to believe that a company full of low spirited employees can have good performance. Third, well motivate staff can also help create a sound environment of mutual help and mutual understanding within the company and stimulate their colleagues’ morale, which will definitely i mprove the efficiency of the company. Therefore it’s very important for a company to have well motivated staff.8.How to decide whether to purchase or rent company premisesA: first we should see to it that we check the financial situation of our company before we decide whether to purchase or rent company premises. As we all know we will have to spend much more money in purchasing premises than renting them. Therefore we should check our company’s financial situation to see whether we now have enough money to purchase premises. Any ignorance of current financial situation will break company’s cash flow or even undermine the company’s normal production.Second we should ask ourselves the aim that makes us purchase or rent premises. Do we want to set up our headquarters for a long-term investigation which will definitely need us to purchase buildings or just build a branch for a short-term project which requires only some rented houses?After all these careful studies we can make our decision.9.How to ensure that price levels for new products are set appropriatelyA: first we should consider the cost of our new products before we put them into the market. The price level we set should at least include all the cost and investment and make us gain some margins. Using advanced cost analysis software is usually necessary in this step. Second we should carry out an investigation or market research in the target market to see what price level can be accepted by our potential customers. What’s worth mentioning is that we must make sure that the research results are accurate. We will also have to study the consumer’s habits and the popularity of our new products in the target market. Only through these comprehensive investigations can we ensure the appropriate price levels of our new products.10.The importance of foreign language training for selected employeesA: companies often select some of their employees and appoint them as representatives to deal with foreign trade, export and other international businesses. Therefore it’s vital for companies to give selected employees foreign language training. First in order to do international business well sales persons should know different cultures of different countries in which people are doing business with each other. The most effective way to understand these is through foreign language learning which can be reinforced in the foreign languages courses sponsored by companies. After training employees can communicate freely with their foreign clients and more contracts will be signed. Second, with employees mastering a variety of foreign languages cross-nation cultures can be introduced to companies and contact with the outside world can be promoted, which will gradually make a company evolve into a multi-national one.11.How to select a suitable agency to handle a company’s advertisingA: three points should be considered in order to select a suitable agency. First, the selected agency should be familiar with the character of the products which the company wants to advertise so that the best features of the advertised products of the company can be demonstrated by the advertisement. Second, the agency should have profound knowledge in designing producing and publishing advertisement which is not only a kind of art but also an important marketing method. Third, the selected agency should have the strong ability to combine the aesthetic presented by the advertisement with the need of the company to promote products.12.How to decide whether to float a company on the stock marketA: we should check the policy concerning listing a company onto the stock market. Different stock exchanges have different policies and requirements. We should check these policies or requirements to see that if our company meets the demand so as to be listed on the stock market. For example according to the policy of many SEs, the total capital of a company should meet a certain level before it can be listed. Besides, its after-tax profits should also reach a certain level. So check these policies to see if our company is qualified to be listed onto the stock market. Second, we should understand and are willing to take the responsibilities that a listing company has to bear such as disclosure director’s duty all kinds of expenses tax and so on.13.The importance to a company of offering its products on the world-wild webA: first offering your products on the internet is in itself a new and very effective means of advertising which you can make use of. People at very corner of the world with the access to the Internet will get to know your products as well as their quality price functions. You won’t have to worry about putting a large sum of money on your advertising because the on-line advertisement is much cheaper than TV commercials. Second you can sell your products directly on the internet and you don’t even need to open your sales channels which used to take up too much money and resource of your company. Your products will be purchased through world-wild web and you will get your money through the E-bank which will automatically transfer the money into your account.14.How to evaluate the effectiveness of company training programsA: the following procedures can help us to evaluate the effectiveness of our company’s training programs. First we should carry out examinations on our staff who attend the programs and we check the results to see if the goals of our training programs have been achieved. Readjustment will be made accordingly to ensure that our programs are moving towards the correct direction. Second we should hand out questionnaires to find out how our trainees like their training programs. The feed-back will be presented on the board and all the senior staff in charge of programs will discuss the feed-back and make necessary changes. Third we will encourage everyone attending the programs to give us their advice which we can use to improve the effectiveness of our programs.15.How to decide when it is the right time for a business to expandA: you should check the current status of your company including the capital you own the technology you apply and the human resource you have. As we all know money is an important factor in business expansion. So make sure that you have enough money for your expansion. Another importance factor is technology and advanced technology can help you in your expansion because it will provide you with decisive driving force and enhance the efficiency of your business. You will also need qualified staff who will shoulder more responsibility and are willing to meet the challenges resulted from your expansion. When you find your business meets the above three criteria go ahead and expand yourself.16.The importance to a company of sponsoring well-known personalities from the artsand popular cultureA: In many cases personalities from the arts and popular culture are the idols for the public and they are what we call stars who can have great influence on the public’s opinion because people are keen to know what their idols are wearing using or buying and then try to follow suit. That is to say if you sponsor well-known personalities to promote your products or services you will very much likely to attract more customers and persuade them to buy your products. Therefore it is very important for a company to sponsor well-known personalities from arts and popular culture.17.How to ensure that the best candidate for a post is selectedA: during the selection we should pay attention to the candidates’ quality and attribute. Quality refers to the candidate’s ability to conduct his or her future work. During the interview candidates will have to be asked to demonstrate their ability to solve problems and deal with emergencies. In addition the other important factor should also be considered. That is the attribute of the candidat e. It has something to do with the candidate’s character and value. Those whose value is in the conflict of the company’s ethics will not be considered as best candidate even if they demonstrate remarkable ability in their work.18.How to analyze and make effective use of informationFirst we should set up our own data base to restore useful information which is not only the resource but also the asset of our company. Second we should monitor and control the information so that every piece of useful information can be retained for our further analyze and every piece of irrelevant or redundant information can be deleted. Third we should emphasize on the timing of the information we get. We won’t allow the using of any obsolete information so that we can ensure that our information flow runs without any blockage and every piece of information we get is up-to-date.19.The importance of brand image in ensuring that products or services sell wellA: the brand image is plays an important role in ensuring that your company’s products or services sell well. First a sound brand image means that the products or services of your。
bec商务英语口语对话模板
bec商务英语口语对话模板商务英语口语对话模板：1、介绍自己。
Person A: Hello, my name is John. I am from the marketing department. Nice to meet you.Person B: Hi, I am Lily. Nice to meet you too.2、询问对方工作。
Person A: What department are you from?Person B: I am from the finance department.Person A: That's great. What is your job here?Person B: I am a financial analyst.3、谈论公司/行业。
Person A: That's true. The industry is also growing fast.4、讨论工作。
Person A: How is your work going?Person B: It's busy, but I enjoy it. There are always new challenges and opportunities to learn.Person A: That's great. What projects are you currently working on?Person B: Right now, I am working on a financial report for the CEO.5、谈论改进工作流程。
Person A: Is there anything that could be improved in our workflow?Person A: That's a good point. Do you have any suggestions?6、商量时间表。
BEC高级必备口语资料
BEC高级必备口语资料为了让大家更好的预备商务英语BEC考试，我给大家整理了商务英语高级必备口语资料,下面我就和大家共享，来观赏一下吧。
商务英语高级必备口语资料：职业进展1. Career development: the importance of being willing to acquire new skills throughout your careerWith the unceasing development of science and technology the workplace is now undertaking profound changes. The way you do your work and the equipment you use in your work will definitely change or upgrade in the future, which means you have to learn new skills to deal with these changes. Remember: you are never too old to learn. New skills will make you keep up with the latest technology and help develop yourself throughout your work life.2. International sales: how to research foreign markets effectivelyYou should notice the difference between foreign and domestic market and set your target according to specific situation of foreign market. For example: given the different state of living standard the purchasing power of your target market may be higher or lower than the domestic market. If you ignore the difference you are likely to make mistakes in products’ pricing in foreign market.You should ensure that your research team is excellent at carrying out research in a foreign country. That means every member of the team should mater the native language and be familiar with the specific culture of the target market.3. Production management: how to implement an effectivejust-in-time systemWhat is a JIT production system?? JIT is an approach to achieving excellence in a manufacturing company based on the continuing elimination of waste (waste being considered as those things that do not add value to the product).? A repetitive production system in which both the movement of goods during production, and deliveries from suppliers, are carefully timed so that at each step of the process, the next (usually small) batch arrives for processing just as needed.? The logic behind JIT: Nothing will be produced until it is needed.商务英语高级必备口语资料：商务报告Business PresentationA local college has asked your company to give a short presentation to a group of young business students about the work of one of the departments in your company. You are in charge of organizing the presentation.●Which department would be the most interesting for the students to hear about●Which methods or aids could be used to make the presentation interesting for young peopleStaff TurnoverThe managing director of your company is keen to reduce the number of staff leaving after a short time. You have been asked to suggestways of encouraging staff to stay in the company.●What kinds of incentives might help to retain staff●How to ensure that staff satisfaction is maintainedMarket ResearchYour company is considering introducing a new product and wants to assess the market potential. You have been asked to suggest ways of doing this.●What kinds of information would be useful to obtain●How to decide whether to go ahead with the productProduct RecallYour company has discovered a design fault in a new product and needs to recall this product from customers. You have been asked to make recommendations about the best way to handle this incident.●What would be the most effective method of informing customers of the product recall●How to ensure the company’s reputation remains undamaged by the incident商务英语高级必备口语资料：teamworkTeamworkYour company is keen to encourage staff to work together in teams. You have been asked to suggest ways in which this could be implemented.●How to convince staff of the advantage of teamwork●How to evaluate the results of the companys policyStaff FitnessYour company is keen to have a fit and healthy workforce. You have been asked to suggest ways in which this could be achieved.●What the advantages are to a company of having a fit and healthy workforce●What facilities a company should provide in order to encourage staff to be fit and healthyInvesting in Staff TrainingYour company has recently had a problem with staff leaving the company shortly after completing training courses. You have been asked to write a report for senior management on this situation.●How to encourage staff who have undertaken training courses to stay with the company●How to ensure that a company benefits from providing a range of facilities for its workforceCorporate EntertainmentYour company is keen to establish a policy for entertaining important clients.You have been asked to make recommendations for a policy forcorporate entertainment.●What are the advantages and disadvantages to a company of entertaining clients●What are the criteria for selecting entertainment for clientsStaff RetirementYour company wants to introduce a program to help staff prepare fully for retirement.●What practical preparations staff need to make for their retirement●What the advantages and disadvantages are to a company of staff retiringWorking from HomeYour company is considering allowing some employees to work from home for part of the working week. Your managing director has asked you to write a report on this proposal.●Which employees this system would be most suitable for●How technology could help to make the system of working from home effectiveExport OfficeYour company has decided to open an export office in order to deal with an increase in orders from abroad. This office will be responsible for the company’s exports and will be visited by foreign representative.●What kinds of jobs will be available in the new office●What training will be needed for these jobsNew FactoryYour company is expanding and wants to open a new factory in another area. You have been asked to consider where the best place would be to locate it.●What factors need to be considered in choosing a good location●Which of these factors are the most important to consider商务英语高级必备口语资料：顾客投诉Cost cuttingYour company has decided to try to reduce costs. You have been asked to investigate the possibility of cutting the financial costs of operating your department.●Which are the areas where costs could be cut?●What problems might arise from cutting costs?Customer complaintsYour manager is not satisfied with the way staff reacts to complaints from clients about products or services. You have been asked to suggest how this could be improved.●How the company can make effective use of will be available in the new office?●What training will be needed for these jobs?Staff recruitmentYour factory urgently needs to recruit a large number of temporary staff in order to fulfill an unexpected order. The staff needs to be ready to start work as soon as possible.●What you need to do in order to find suitably skilled staff?●What type of induction program the new staff will need before they start work?Modernization ProgramYou work for a large company which has decided to introduce a program of modernization and improvement. You are involved in setting up this program.●How to prepare staff for major changes within the company●What other factors have to be considered when introducing major changes in a companyLanguage Courses AbroadYour company has offered you the opportunity of attending asix-month English language course abroad. You have to decide whether to accept, and are therefore going to attend a meeting to find out more about the offer.●What the advantages are of learning languages abroad●What plans you will have to make for work and home if you go away for a long periodPotential SupplierA potential supplier will soon be visiting you at your workplace. You think this supplier and the products or services they offer could be very important for the future of your company.●What you need to find out about the supplier and the products or services before the visit●How you could entertain the supplier the negotiationsForeign Business TravelYour company has decided that it needs to introduce a clear policy on foreign business travel. You have been asked to help draw up the guidelines.●What the various reasons are why members of a company make business trips abroad●In what ways a company might be affected if the number of foreign business trips was reducedCompany DirectoryYour company is going to be included in an international directory of all the types of businesses operating in your country. You have been asked to write a brief profile of your company for the directory.●What information you will include about your company●How the directory would be useful to companies商务英语高级必备口语资料：一分钟简短发言一分钟简短发言。
BEC高级口语第一部分话题总结
第一项：询问个人信息本项考试的时间：3分钟左右。
本项考试的形式：由考官逐个向考生提出问题，考生进行回答。
本项考试内容：涉及个人信息的诸多方面，考官的提问更是千变万化，但一定设计个人信息的某个方面。
通常，为了核对考生资格，考官会问以下问题：What’s your name?/can you spell your family name?/can you spell your surname?/ what’s your number? 回答范例：My name is Ray. That’s R-A-Y, Ray.本项考试的目的是：考官借助于对考生个人信息的提问，核对考生考试资格，并通过与考生之间的交流，考察考生的发音，语法和用词。
本项考试从难度上来说是口语三项考试之末，但由于其为考试第一项，所以考生在本项中留给考官们的印象至关重要。
考生们必须认真对待。
考生在本项考试中必须做到：1．克服考试开始时的紧张情绪。
方法：提前进入考场，适应考场环境。
了解考试模式，进行模拟训练。
2．听清考官所问之问题。
若没有听懂，可以要求考官重复其问题。
方法：使用I am sorry but could you repeat your question?/I beg your pardon, Madam(Sir)?等句型。
3．全面地回答考官提出的问题，不能跑题。
实用技巧：A. 对于考官提出的特殊疑问句，首先使用单词、词组或句子给予明确的答复。
然后阐述理由。
B. 对于考官提出的一般疑问句，首先答复yes或者no，然后阐述理由。
C. 对于考官提出的选择疑问句，方法同A。
4．不要与另一位考生交流，不要干扰另一位考生的答题。
5．有时由于时间问题，考官有可能非常简单地进行本项甚至打断考生的答题，这考生的临场表现没有任何关系。
出现上述情况，切忌紧张。
Part One (interviews)In the first part of the test the interlocutor addresses each candidate in turn and asks general questions. Candidates will not be addressed in strict sequence. This part of the test lasts about three minutes and during this time, candidates are being tested on their ability to talk about themselves, to provide personal information on their home, interests and jobs, and to perform functions such as agreeing and disagreeing, and expressing preference.General ProcedureExaminers’ greeting and self-introductionCandidate’s names and hometownsMarksheets requiredQuestions for referenceCan you tell me about yourself?Can you tell me about your hometown?Can you tell me about your friends?Could you tell me about the facilities in your hometown?Could you tell me about your reasons for learning English?Could you tell me about your interests outside college or work?Could you tell me about your ambitions for the future?Could you tell me why you chose this type of work?/these studies?Could you tell me how much you use English at work?/in your studies?Could you tell me what you like best about your work?/studies?Could you tell me what you like least about your work/studies?Could you tell me how important you think English is in business life in China?Could you tell me how important you think imports and exports are to China?Could you tell me what effect you think technology is having on business life in China? Could you tell me what effect you think advertising has on people in China?Could you tell me how working life is changing in China?Could you tell me how important you think the tourist industry is to China?Can you tell me about your reasons for choosing your profession or studies?Can you tell me what you hope to achieve professionally in the next five years?Can you tell me how important a foreign language is to you in your work or studies?Can you tell me how you relax from your work or studies?Can you tell me what you would like to change about your work or studies?Can you tell me whether you would like to work or study in a foreign country?Can you tell me which foreign language you think will be most important in the future for business in China?Can you tell me what you think is the biggest change in working life in China?Can you tell me how important you think it is for people who work in business in China to be familiar with information technology?Can you tell me which professions are most useful for China?Can you tell me how people’s attitude s to work are changing in China?Can you tell me which you think are the most important new commercial activities in China?Can you tell me a little about your work or studies and1 What you find most interseting about your job or studies ?The significances of your major in society2 Your future career plans? (subjective mood)I wish I could be/haveI wish I could run my own business.advance my education infurther my studies in3 Why you decided to learn English?●Compulsory course●Widely used➢The first language of British ,American ……➢The second language of Indian ……➢The foreign language of the rest world➢One of the six working language of the UN and the largest one➢Two thirds of the world’s mass media broad casts in EnglishIt is because of its importance that we decide to learn it.4 Your ideal kind of employer?➢Wide scope of knowledge➢How to make use of his people➢Professionally competent➢Good at relationship with his people➢Considerate➢Well-connected in the society (social connection)6 About the place where you work or study?The city , university, campus ,environment.Could you tell me1 What you think have been the most significant changes recently in consumerbehaviours in China ( in your country )?➢In the past – prices, durability , quantity➢Now – designs , styles ,quality➢Brand name –famous brand (top , international brand)➢---- from quantitative point of view to qualitative point of view➢-----less attention to ****➢-----people in China are more and more influenced by ****2 How imporatnt you think English will be in the future for business in China ( in yourcountry )? --- the status of English in ChinaDue to more and frequent contacts between China and the rest of the world , English would definitely be more and more important for business in China in the near future, but at the same time , with the development of our motherland , our mother tongueof course will be more widely used for business . ( I doubt that ……)3 To what extent you think consumers in China( in your country ) are influenced by pricelevels of products ?➢More and more influenced by ****➢Less and less influenced by ****➢Instead of ****4 Whether you think most people will work from home in China (in your country) in thefuture ?The answer is positive . in the future , communication . commuteInstead of travelling to theTechnology , network technology.Task-orientedHome-based occupations5 How you think career opportunities are likely to change in China (in your country) ?With the development of science and technology ,some of the traditional trades are disappearing, on the other hand ,some modern trades …….such as IT …….becoming more and more popular . ……likely to shift from …to ….Materials for Your Speaking Test Part OneCould you tell me about your interests outside college or work?Could you tell me how important you think the tourist industry in China?Tourism is a key economic sector in China. In terms of foreign currency it acts as a positive factor and its share in export and the gross domestic product is also particularly important. The development of other branches of the economy is based on the growth of the tourist industry and its impact on the employment rate and on the development of individual regions, where tourism provides a great opportunity to exploit the potential of natural and cultural monuments is very positive.Provide me with the skills I need in global business and equip me with the experience necessary to succeed in the global marketplace. (if you are working now)I’m able to gain experience and obtain skills that t hey may not have the chance to learn in their home country and absorb different values and come to better understand international expectations. (if you are a student)For students, an international education — particularly through life experience — creates an understanding that differences among people can be life-enhancing, and makes the transition into foreign cultures much more successful.Part one（必考题）I am a kind of person who can balance well between my personal life and woke lifeHere you are/ that is okey.(姓) 名：second name /given name西方人选择城市的十大目标：Weather transportation environment housing(pricey/expensive/costly) night life local people（hospitable /friendly/ generous）night lifeLocal governmentJob opportunities, resorts, atmosphere常考题：1. transportationHow did you come here today? How did you travel to the test? Did you come here by bus?Bus / taxi / cab / private car / subway / Tube underground / tramIf you could travel by any form of transport you want, what would you choose? (Why?) Which form of transport would you like to travel by? time / safety / moneyHow do you think you will travel to work in 15 years’ time?How do you think you will travel to work 15 years from now?Ans:It would be fast developing in 15 years time and will cover everywhere in Beijing. It will be really convenient.(2) HotelsWhat kind of accommodation do you usually stay in when you go on holiday?✧hotel/motel/villa/apartment/flat(BrE)/dorm✧city breaks, beach holidayssun-tanned / fast-tanned centerDo you stay in a hotel or an apartment you are on holiday?✧camping camp or tent✧Hitchhiking, hitchhiker (take a gap year)✧Domestic travel✧Sight seeingWhat kinds of facilities do you think hotels ought to provide for business people? (Why?)✧Hi-tech, Local Area Net, internet, database system, fax✧Well equipped conference room,sound-proofmulti-function hallvideo-conferencing, tele-conferencingDo you think companies should pay for their staff to stay in expensive hotels on business trips? (Why? / Why not?)It depends (on the different circumstances).If you fix a deal which is worth $1000000, in that case, your company will pay for you to live…If you go there for only $2, it’s impossible.(3)Job (important )What kind of job would you like to do most? (Why?) What would your ideal job be?What kind of job do you like?Job title Job responsibility Job satisfactionShould companies offer training to staff?(Why? / Why not?)Do you think companies should provide training for staff?✧training→productivity→profit→motivationBut: training→cost money, time, staffopportunity cost internal conflictWould you like to work abroad? (Why? / Why not?)Is the opportunity to work in another country important to you?✧broaden one’s horizon, experience✧…is quite an experience to me.✧…is a real eye-opener culture messenger(4)Training Course (在第2部分和第3部分中非常重要)What kind of training course have you ever taken?Have you ever taken any training course?NewOriental School BEC online training course Computer skill training courseWhat do you think is most important when you choose a training course? (Why?)Location Transportation Duration of course CostFlexibility of trainer Topics covered Materials Follow up advice(5) Future PlanWhat would you like to do after you finish your studies? (Why?)✧go abroad, look for a job, hunt for a job, study further, post graduateWhat are you doing now for the preparation of your future plan?✧knowledge preparation: attend training course✧psychological preparation: be matureimprove interpersonal skillsWhat if you failed to find a job as a…? I am the right person for this job(6) Teamwork（外企应聘必考题）What kind of people do you most like working /studying with? (Why?)✧Honest and have good interpersonal skills diversityWhat do you think makes a good team? What is a good team?Cooperation and friendly atmosphereMutual trustDo you think you work in a good team? (Why? / Why not?)Asking about personal views.1. Why do you study English?2. Why do you want to study business?3. What do you think of some modern methods of payment (credit cards, cheques, banktransfers)?4. What role does the computer play in modern business?5. What are some necessary steps for preparing a business trip overseas?6. Which kind of office would you prefer to work in, cellular or an open-plan office?7. What do you think of international trade?8. How to deal with customer enquires on the phone?9. Transportation: (What is your usual means of transportation? Compare the variousmeans of transportation)10. Health and safety in the workplace (How to ensure a healthy working environment foremployees? What are some health hazards in the office/factory shop? What safety measures should be adopted in the workplace?)11. How to keep a balance between growth and environment protection?12. Radio and TV (What are your favorite/TV programs? Why?)13. What kind of role does advertising play in promoting your products/services? Whichform of advertising is most effective in your opinion?14. What are the required qualities of a modern manager?15. What do you know about flexible time?Ⅲ Business Dialogue1) Negotiating a Job OfferEmployer: would you consider an offer of $56,000 per year?Ms. Wilson: What kind of benefits are talking about?Employer: Our standard package includes health insurance, two weeks vacation anda company car.Ms. Wilson: Are these things negotiable?Employer: Uh…not normally. What do you have in mind ?Ms. Wilson: Vacation time is important to me. I would be willing to give up these other items in order to receive more vacation days.Employer: What an interesting idea, Ms. Wilson. Would you also be willing to accepta cut in initial salary?Ms. Wilson: possibly. What do you have in mind ?2) Employee Pay RaiseBoss: You have done an excellent job this year and we are pleased with the results.Employee: I am glad that you have been happy with my performance.Boss: As a result of your performance, we happy to offer you the position of manager.Employee: Does this title come with an increase in salary?Boss: Yes, it does.Employee: Can you give me the specifics?Boss: Your monthly gross salary will increase by $500.Employee: That sounds fair.3）Asking for a RaiseMr. White: So, tell me: what makes you think we should give you a raise?Miss Small: I’ve got several good reasons. I’ve been here several years, my work has proven to be good, and I’ve noticed that people in comparable jobs getpaid more than I do.Mr. White: Salaries are confidential; how do you know how much money t hese “other people” make?Miss Small: Well, I’ve noticed all the new cars around here, for one thing.Mr. White: Those are company cars provided to the sales staff for their business trips.Also, some employees receive sales commissions. So good salesmen willnaturally earn more.Miss Small: That’s understandable. Well, rather than comparing my salary with someone else’s, perhaps we could talk about my job performance. Surelyyou’ve noticed the extra hours I’ve put in recently? If I were being paid anhourly wage, with the standard time – and – a – half for overtime, I’d beearning much more.Mr. White: I see you point. However, it might be hard to get a raise approved. Profits were down last quarter, and the whole company is tightening its belt, soanything that affects the annual budget is hard to get approved. But I’ll tellyou what I’ll do. I’ll give you a one – time bonus for your recent hard work.And I’ll try to arrange some sort of compensation for any future overtime. Miss Small: That would be very good of you, Mr. White.4）Asking for a RaiseMartin: Mr. Smith, I have been doing some industry research and was shocked to learn that the average salary for a position that is similar to mine pays, onaverage $2,000 more per year than I am currently making.Mr. Smith: What are you basing this information on?Martin: First and secondary research. I hope that you can address this concern immediately as I find it very disturbing.Mr. Smith: Yes, I will. We are very happy with performance and want to continue our good working relationship.Martin: I wish the same. As such, I hope you will seriously consider a pay increase.Mr. Smith: Let me take this up with the Director and get back to you immediately.。
BEC高级——口语资料
Part I Type 1Could you tell me:1. what influence you think TV advertising has on consumers in China2. how important you think imports are to China3. what you think the advantages are for people in China of spending time working abroad4. whether you think the use of mobile phones for business is always positive in China5. how important you think language training will be in China in futurePart II 提问：投机取巧篇Q: Have you found out the typical feature of those tasks in Part II?A: Generally speaking ,we can categorize the oral tasks in part two into 3 kinds:1. the importance of…2. how to…3. the factors involved in…Strategies:1. the importance of…, 就可以问how如：Customer payments: the importance to a company of ensuring that customers pay on time.提问：How can a company ensure that customers pay on time?2. how to…, 就可以问why如：Human Resources: how to introduce new staff effectively to a company’s office practices提问：Do you think it important/necessary/essential to introduce new staff effectively to a company’s office practices? Why?或Why do you think it important for new staff to get familiar with the company’s office practices?3. the factors involved in…, 就可以问what如：Information technology: the factors involved in successfully delivering services via the internet 提问：What are the other factors you can think of to deliver services via the internet successfully?Part II 话题归类Staff1. Recruitment: how to assess the performance of a job applicant in their first interview2. Human Resources: how to introduce new staff effectively to a company’s office practices3. Staff Training: the factors involved in introducing an effective mentoring system to support new recruits4. Interviews: the factors involved in performing well in a job interview5. Staff Training: how to select suitable language training courses for staff6. Personnel Management: how to ensure that employees’ skills are used to maximum advantage7. Team Building: how to evaluate the effectiveness of different types of team-building activities and events8. Recruitment: the importance of setting realistic time schedules in the recruitment processManagement:1. Product Management: the importance to a company of monitoring the sales of its products or services2. Transport Management: the factors involved in ensuring that goods reach their destination ontime3. Time Management: the importance of keeping a diary in order to manage time effectively4. Business Planning: the importance of considering economic factors when producing the business strategy5. Project Management: how to ensure that staff in different departments work together well on new projects6. Personnel Management: how to ensure that employees’ skills are used to maximum advantage Technology:1. Information Technology: the factors involved in successfully delivering services via the Internet Finance:1. Cash flow: the importance of identifying potential cash flow problems in a business2. Finance: the factors in securing finance for a new product3. Finance: the importance of providing potential investors with detailed financial information Customer:1. Customer Care: the factors involved in maintaining customer loyalty to a company2. Customer Payment: the importance to a company of ensuring that customers pay on time3. Public Relations: how to evaluate the benefits to a company of sponsoring cultural events Environment:1. Security: the importance of ensuring that offices are left secure at the end of the working day2. Business Location: the factors involved in deciding where to locate a new businessProduct:1. Manufacturing: the importance of ensuring that production workers take regular breaks2. Purchasing: the factors involved in deciding whether a company should purchase supplier or services from abroad3. Product Packaging: the importance of packaging retail goods attractively4. Product Management: the importance to a company of monitoring the sales of its products or services5. Exhibitions: how to ensure that a company’s presence at an exhibition is positive6. Research and Development: the importance to a company of investing in research and development7. Manufacturing: the importance of providing suitable workwear for production staff。
BEC商务英语高级口语考试话题汇总
BEC商务英语⾼级⼝语考试话题汇总不论是报考BEC商务英语初级还是中⾼级别的同学们，平时的积累是通过考试的⼀种⽅法。
下⾯⼩编给考⽣们提供⼀篇有关BEC⾼级⼝语考试话题的内容仅供参考。
bec⼝语话题11.Different Communication Styles不同的交流风格The way people communicate varies widely between, and even within, cultures. One aspect of communication style is language usage. Across cultures, some words and phrases are used in different ways. For example, even in countries that share the English language, the meaning of "yes" varies from "maybe, I'll consider it" to "definitely so," with many shades in between.Another major aspect of communication style is the degree of importance given to non-verbal communication. Non-verbal communication includes not only facial expressions and gestures; it also involves seating arrangements, personal distance, and sense of time. In addition, different norms regarding the appropriate degree of assertiveness in communicating can add to cultural misunderstandings. For instance, some white Americans typically consider raised voices to be a sign that a fight has begun, while some Asian, African, Jewish and Italian Americans often feel that an increase in volume is a sign of an exciting conversation among friends. Thus, some white Americans may react with greater alarm to a loud discussion than would members of some American ethnic or non-white racial groups.bec⼝语话题22.Different Attitudes Toward Conflict对待冲突的态度不同Some cultures view conflict as a positive thing, while others view it as something to be avoided. In the U.S., conflict is not usually desirable; but people often are encouraged to deal directly with conflicts that do arise. In fact, face-to-face meetings customarily are recommended as the way to work through whatever problems exist. In contrast, in many Eastern countries, open conflict is experienced as embarrassing or demeaning; as a rule, differences are best worked out quietly. A written exchange might be the favored means to address the conflict.bec⼝语话题33.Different Approaches to Completing Tasks采⽤不同⽅法去完成任务From culture to culture, there are different ways that people move toward completing tasks. Some reasons include different access to resources, different judgments of the rewards associated with task completion, different notions of time, and varied ideas about how relationship-building and task-oriented work should go together.When it comes to working together effectively on a task, cultures differ with respect to the importance placed on establishing relationships early on in the collaboration. A case in point, Asian and Hispanic cultures tend to attach more value to developing relationships at the beginning of a shared project and more emphasis on task completion toward the end as compared with Americans. Americans tend to focus immediately on the task at hand, and let relationships develop as they work on the task. This does not mean that people from any one of these cultural backgrounds are more or less committed to accomplishing the task, or value relationships more or less; it means they may pursue them differently.bec⼝语话题44.Different Decision-Making Styles不同的做决定的风格The roles individuals play in decision-making vary widely from culture to culture. For example, in the U.S., decisions are frequently delegated -- that is, an official assigns responsibility for a particular matter to asubordinate. In many Southern European and Latin American countries, there is a strong value placed on holding decision-making responsibilities oneself. When decisions are made by groups of people, majority rule is a common approach in the U.S.; in Asia consensus is the preferred mode. Be aware that individuals' expectations about their own roles in shaping a decision may be influenced by their cultural frame of reference.bec⼝语话题55.Different Attitudes Toward Disclosure对待披露/曝光的态度不同In some cultures, it is not appropriate to be frank about emotions, about the reasons behind a conflict or a misunderstanding, or about personal information. Keep this in mind when you are in a dialogue or when you are working with others. When you are dealing with a conflict, be mindful that people may differ in what they feel comfortable revealing. Questions that may seem natural to you -- What was the conflict about? What was your role in the conflict? What was the sequence of events? -- may seem intrusive to others. The variation among cultures in attitudes toward disclosure is also something to consider before you conclude that you have an accurate reading of the views, experiences, and goals of the people with whom you are working.。
BEC高级口试part1part2题目
BEC高级口试part1part2题目1) What you think have been the most significant changes recently in consumer behavior in your country?2) To what extent you think consumers in your country are influenced by price levels of products?3) How important you think English will be in the future for business in your country?4) How important you chink English is in business life in your country?5) How important you think manufacturing is to the economy of your country?6) How you think career opportunities are likely to change in your country?7) Whether you think more people will work from home in your country in the future?8) Whether you think people in your country leave school and college sufficiently prepared for working life?9) Which kinds of professions you think are becoming less important nowadays in your country?10) Which business sectors you think are becoming most popular with job applicants in your country?11) What influence you think globalization is having on business life in your country?12) What improvements you think technology is bringing to the working lives of people in your country?13) What effect you think the internet is having on business life in your country?14) Which kinds of jobs you think will be the best paid in the future in your country?15) What effect you think international communication is having on business life in your country?16) What you think the advantages are for people in your country of spending some time working abroad?17) How important you think imports or exports are to your country?18) What effect you think advertising has on people in your country?19) What influence you think the media has nowadays on business life in your country?20) How you think working life is changing in your country?21) Whether you think people will change jobs more often in the future in your country?22) How important you think the tourist industry is to your country?四、这部分应掌握的词汇和短语accommodation住处，膳宿advantage优势，有利条件，利益advertisement广告advertise做广告，登广告advertising media广告媒体affect 影响apartment公寓住宅applicant 申请者appraising评价appropriate适当的assess估计,估算audience听众，观众available可用到的，可利用的ban禁止beat competition击败竞争benefit利益，好处brand品牌brand awareness品牌意识brand equity品牌权益businessethics企业伦理business practice商业惯例business sectors商业部门candidates候选人,投考者career职业，生涯career counseling职业咨询career development职业发展career opportunities职业发展机会career plan职业计划casually随便的，非正式的celebrate庆祝clients顾客，客户colleagues同事communication交流,沟通company image公司形象company logo公司标志compensation补偿，赔偿competent有能力的，胜任的complain抱怨，投诉conduct处理，实施consult请教，咨询consumer behavior消费者行为contact接触contribute起作用corporate culture公司文化cost accountant成本会计师cost management成本管理cost reduction降低成本cost-effective成本效益cultural values文化价值观customer service客户服务define界定demanding customer挑剔的顾客dimension尺度，准则drawback障碍，缺点dress code着装要求electricity电力employee职员entertaining business clients招待客户evaluate评价exhibition展览会external recruitment外部招聘facilities设施financial incentives 金钱奖励flat communication devices平面沟通手段flexible work hour 弹性工作时间franchise特许franchised business特许企业global organizations跨国企业globalization全球化go on holiday度假heavy workload繁重的工作量ideal job理想工作imports or exports进出口impress 留下印象impression印象incur招致integrity诚信，正直internal recruitment内部招聘internal sources内部来源involve包括，涉及job mobility工作流动性job rotation工作轮换job security工作稳定性joint-venture合资企业latest technology最新技术leadership领导才能licensing许可合同贸易logistics物流managing stress 缓解压力manufacturing制造业marketing channels营销marketing intermediaries 营销中间机构mark sheet计分表media媒体monitor监控nervous紧张objective目标occasions场合，时机，机会office automation办公自动化on short-term contracts短期合同overheads企业一般管理费用overheads reduction project办公费用削减计划overworked工作过劳packaging包装paid holidays带薪度假panel interview小组面试participation参与pay inequity不公平薪酬peer appraisal同事间相互评估performance业绩，绩效performance appraisal绩效评估periodic medical examinations定期体检permanent永久的physical exercise锻炼身体physically upset身体不适piecework计件工资制place high priority on髙度优先重视popular流行的，受欢迎的pose threats形成威胁presentation陈述，演讲presenter演讲者price discounting价格折让product development strategy产品开发策略professions职业quality product优质产品rapport关系,友好关系recruiting employees员工招聘regular meetings定期会议relations关系relieve work stress缓解工作压力relocate迁址rent租借,出租respond回答，响应restaurant 餐馆retaining customers留住客户salary薪水salary based on a percentage of sales按销售额比例计薪，销售佣金sales promotion促销security 安全self-appraisal自我评估self-centered以自我为中心的高级口试模拟题和参考答案1) In what ways are work patters changing in your country?―I think working practices are changing a lot in China. People used to work in the same pattern from 8 to 5 in the same office. But now things are very different. For instance, flexible working styles are introduced, such as flexi time; compressed work wee k; permanent part― time; job― sharing; flexible place, etc.―Working life is changing a lot in China. Computers are widely used in work and many people choose to work from home.2) What effects does the tourism industry have on your country?―China is a coun try with rich tourist resources and income from the tourism industry which accounts for a large portion of GDP. Tourism plays a very important role in China.3) How important is English in your country?―English is very important in today's China. With Chi na's entry into the WTO, more and more Chinese companies are doing business with foreign companies. When they communicate, they need a common language and English is such a language that is most often used in international contacts.4) What impact does technology have on business in yourcountry?―Technology is having a great impact on business in China. For instance, with the growth of the Internet, companies are facing great changes in the way they conduct business.―IT is now widely used in our life, esp ecially in business activities. The Internet is making it possible to do business online which is more speedy and cost―effective.―The technology of videoconferencing is having great impacts on business in China and has reduced greatly the costs for business travel.―More and more companies are relying on technology to help increase production, push forward and remain competitive.―New technology is being introduced at an alarming speed and is affecting the ways in which businesses operate and compete.5) How important is international trade to your country?―It's very important. It can help boost the economy and increase job opportunities and relieve the pressure on employment.6) What impact does advertising have on consumers in your country?―Advertising has a great impact on consumers. Successful ads help customers better understand the product and stimulate consumption,―At many times, ads have negative impacts on consumers. They arouse people's desire to buy and make them overspend self-evaluation自我评价。
- 1、下载文档前请自行甄别文档内容的完整性，平台不提供额外的编辑、内容补充、找答案等附加服务。
- 2、"仅部分预览"的文档,不可在线预览部分如存在完整性等问题,可反馈申请退款(可完整预览的文档不适用该条件!)。
- 3、如文档侵犯您的权益，请联系客服反馈,我们会尽快为您处理(人工客服工作时间：9:00-18:30)。
Promoting TourismAn international conference on tourism will held soon. You have been appointed to a committee which will make recommendations on how your region should be promoted at the conference.●Which types of tourist attractions and facilities generate most income from foreign visitors?●How other attractions and facilities should be promoted effectively to foreign visitors?Recruitment VideoYour company wishes to recruit more young business graduates. You have been asked to produce a recruitment video, which will be used to attract more job applications from business students.●What types of information about the company to include in the video?●Which members of staff should be involved in making the video?Foreign WorkersYour company has recently singed an agreement with a foreign company, which means that foreign business people will be working in your company for short periods. You have been asked to help with preparations for their arrival.●How to familiarize foreign business people with the working practices of your company?●What arrangements need to be made for the foreign staff for outside working hours?Newspaper ArticleA local newspaper is planning a series of articles about successful companies in the area, including your company. You have been asked to communicate with the newspaper about the content of the article on your company.●What kinds of information about the company should be included?●How the company could benefit from the newspaper article?Cost cuttingYour company has decided to try to reduce costs. You have been asked to investigate thepossibility of cutting the financial costs of operating your department.●Which are the areas where costs could be cut?●What problems might arise from cutting costs?Customer complaintsYour manager is not satisfied with the way staff reacts to complaints from clients about products or services. You have been asked to suggest how this could be improved.●How the company can make effective use of will be available in the new office?●What training will be needed for these jobs?Staff recruitmentYour factory urgently needs to recruit a large number of temporary staff in order to fulfill an unexpected order. The staff needs to be ready to start work as soon as possible.●What you need to do in order to find suitably skilled staff?●What type of induction program the new staff will need before they start work?Modernization ProgramYou work for a large company which has decided to introduce a program of modernization and improvement. You are involved in setting up this program.●How to prepare staff for major changes within the company●What other factors have to be considered when introducing major changes in a companyLanguage Courses AbroadYour company has offered you the opportunity of attending a six-month English language course abroad. You have to decide whether to accept, and are therefore going to attend a meeting to find out more about the offer.●What the advantages are of learning languages abroad●What plans you will have to make for work and home if you go away for a long periodPotential SupplierA potential supplier will soon be visiting you at your workplace. You think this supplier and the products or services they offer could be very important for the future of your company.●What you need to find out about the supplier and the products or services before the visit●How you could entertain the supplier the negotiationsForeign Business TravelYour company has decided that it needs to introduce a clear policy on foreign business travel. You have been asked to help draw up the guidelines.●What the various reasons are why members of a company make business trips abroad●In what ways a company might be affected if the number of foreign business trips was reducedCompany DirectoryYour company is going to be included in an international directory of all the types of businesses operating in your country. You have been asked to write a brief pro your company for the directory.●What information you will include about your company●How the directory would be useful to companiesTeamworkYour company is keen to encourage staff to work together in teams. You have been asked to suggest ways in which this could be implemented.●How to convince staff of the advantage of teamwork●How to evaluate the results of the company's policyStaff FitnessYour company is keen to have a fit and healthy workforce. You have been asked to suggest ways in which this could be achieved.●What the advantages are to a company of having a fit and healthy workforce●What facilities a company should provide in order to encourage staff to be fit and healthyInvesting in Staff TrainingYour company has recently had a problem with staff leaving the company shortly after completing training courses. You have been asked to write a report for senior management on this situation.●How to encourage staff who have undertaken training courses to stay with the company●How to ensure that a company benefits from providing a range of facilities for its workforceCorporate EntertainmentYour company is keen to establish a policy for entertaining important clients.You have been asked to make recommendations for a policy for corporate entertainment.●What are the advantages and disadvantages to a company of entertaining clients●What are the criteria for selecting entertainment for clientsStaff RetirementYour company wants to introduce a program to help staff prepare fully for retirement.●What practical preparations staff need to make for their retirement●What the advantages and disadvantages are to a company of staff retiringWorking from HomeYour company is considering allowing some employees to work from home for part of the working week. Your managing director has asked you to write a report on this proposal.●Which employees this system would be most suitable for●How technology could help to make the system of working from home effectiveExport OfficeYour company has decided to open an export office in order to deal with an increase in orders from abroad. This office will be responsible for the company’s exports and will be visited byforeign representative.●What kinds of jobs will be available in the new office●What training will be needed for these jobsNew FactoryYour company is expanding and wants to open a new factory in another area. You have been asked to consider where the best place would be to locate it.●What factors need to be considered in choosing a good location●Which of these factors are the most important to considerBusiness PresentationA local college has asked your company to give a short presentation to a group of young business students about the work of one of the departments in your company. You are in charge of organizing the presentation.●Which department would be the most interesting for the students to hear about●Which methods or aids could be used to make the presentation interesting for young peopleStaff TurnoverThe managing director of your company is keen to reduce the number of staff leaving after a short time. You have been asked to suggest ways of encouraging staff to stay in the company.●What kinds of incentives might help to retain staff●How to ensure that staff satisfaction is maintainedMarket ResearchYour company is considering introducing a new product and wants to assess the market potential. You have been asked to suggest ways of doing this.●What kinds of information would be useful to obtain●How to decide whether to go ahead with the productProduct RecallYour company has discovered a design fault in a new product and needs to recall this product from customers. You have been asked to make recommendations about the best way to handle this incident.●What would be the most effective method of informing customers of the product recall●How to ensure the company’s reputation remains undamaged by the incident。