Cisco WebEx 网络视频会议解决方案_Standard
思科 思科 Webex 网真 7800 型号 使用指南说明书
Using Skype for Business Clientswith Pexip InfinityQuick GuideIntroductionThis guide helps you to understand how you can use a Microsoft Skype for Business / Lync client within a Pexip Infinity deployment. It explains how to make a call from Skype for Business / Lync to a Pexip Infinity VMR, and how to make a call from Skype for Business / Lync to other non-Skype for Business / Lync users.Making a video call to a Pexip Virtual Meeting Room (VMR) You can make a video call from Skype for Business / Lync to any Pexip Virtual Meeting Room (VMR).Calling the VMRYou can make a video call to a VMR in exactly the same way as you would make a video call to any other Skype for Business / Lync user, initially either by typing in the address of the VMR or by selecting an existing VMR from your list of contacts, for example which in this case has a name of "Alice's meeting room":l If the VMR name is correct, the contact's presence should show as Available. By default, the picture (avatar) used to represent the VMR contact will be the Pexip logo, as shown above. However, the VMR may have been set up to use a different image (potentially a different image for each VMR).A VMR presence of Available means that you can make a video call to that VMR. It does not necessarily mean that otherparticipants are currently in that VMR, so when the VMR answers, you may be the only participant.If the presence status is not Available, e.g. it displays as Presence unknown, you should check that you have entered the VMR address correctly.l Your administrator may have configured the VMR to automatically call other participants, whenever the first participant calls into that VMR. In which case you may initially be the only participant, but other participants may join shortly.l If the VMR is PIN-protected, you can use the Skype for Business / Lync dial pad or keyboard to enter the conference PIN.Alternatively, to bypass the PIN entry stage, you can include the PIN as part of the contact address in the format: <vmr_ alias>**<PIN>@<domain>. For example, if the alias of the Virtual Meeting Room is and the PIN is 1234, then the address would be .l Some conferences may not start until the conference Host has joined. In this case, you will see a holding screen. If you are the conference Host, you should enter the Host PIN.Making an audio-only callYou can make an audio-only call to a Pexip VMR in exactly the same way a s you would make any other audio-only call to a Skype for Business / Lync user.You will be connected to the VMR and the participants in the VMR will only receive your audio. Depending upon how your administrator has configured your system, you will either receive video and audio from the VMR (assuming it has video participants),or just receive audio and an avatar image of the conference. In either case, you can escalate your call from audio-only to video in the normal way by starting your video, if required.Calling out to other (non-Skype for Business / Lync) endpoints You can make video calls to other non-Skype for Business / Lync endpoints such as SIP and H.323 devices, providing your administrator has configured the Pexip Distributed Gateway to allow such calls.As with making a video call to a Pexip VMR, you can just dial the address of the endpoint, or first add the video address of the other (non-Skype for Business / Lync) endpoint to your Contact List before calling it.As with VMRs, if the address is valid, the contact's presence should show as Available. By default, the picture (avatar) used to represent the contact is the Pexip logo, as shown below. However, the administrator may have configured the system to use a different image.A presence of Available means that the Pexip Distributed Gateway recognizes the endpoint address and knows how to contact the endpoint. It does not necessarily mean that the endpoint itself is registered/signed in and is available to be called.If the presence status is not Available, e.g. it displays as Presence unknown, you should first check that you have entered the endpoint address correctly, and then check that your administrator has enabled direct calling to that address.Calling an endpoint or VMR from within an existing Skype for Business / Lync video call or conferenceYou can add an endpoint to a current (in progress) Skype for Business / Lync video call or video conference. You do this in the same way as you would add any of your other contacts into a current call, such as by dragging and dropping the endpoint from your Contact List into your call.Screen and program sharingScreen and program sharing with Pexip VMRs and other endpoints works in the same way as when sharing between Skype for Business / Lync users.Sharing your screen, program or PowerPoint files with VMR participants or other endpointsIf you are in a video call with a VMR or in a video call or conference with other endpoints, you can share your desktop, a specific program or PowerPoint files in the same way as you normally would with other Skype for Business / Lync participants. Viewing shared content from other endpointsIf the external endpoint or a VMR participant starts content sharing, you will be invited to view the content in the standard manner. The content is shown in the main window and the active speaker from the VMR or the other endpoint participant is shown in a compact window.When a participant in the VMR is sharing content, the SfB/Lync presentation tab will always indicate that "<VMR contact name> is presenting" regardless of which of the VMR participants is sharing their screen.Instant messaging with VMR participants or with other endpointsSkype for Business / Lync users can send and receive instant messaging (IM) when they are connected to a Pexip VMR, or when in a direct person-to-person call with another non-Skype for Business / Lync client providing that chat is supported by that client device (such as Pexip's own Infinity Connect web, mobile and desktop clients). Note that standard video conference system users will not see chat messages.When connected to a VMR, all Skype for Business / Lync users will see the content of any Skype for Business / Lync instant messaging (IM) conversations as usual. All messages from VMR participants are seen as coming from the VMR participant (e.g. meet.alice) but each individual message from the VMR is prefixed with that VMR participant's own display name e.g. "bob: hello". Calling out to a Skype for Business / Lync user from within a Pexip conferenceNote that as well as calling out to Pexip VMRs and other endpoints from within a Skype for Business / Lync video call, Skype for Business / Lync users can also be called from a VMR or other endpoint.When a VMR or other endpoint calls your Skype for Business / Lync address, an alert pops up on your screen in the same manner as when another Skype for Business / Lync user calls you.。
Cisco WebEx 解决方案
释放实时协作的力量Cisco WebEx 解决方案安全性概述释放实时协作的力量Cisco WebEx 解决方案安全性概述白皮书网迅（中国）软件有限公司中国上海市徐汇区天钥桥路 333 号腾飞大厦 29 层邮编：200030电话：800.819.3239 传真：+86.(0)21.6121.3690目录简介3 WebEx Collaboration Cloud 基础结构4安全的 Cisco WebEx 会议体验5会议站点配置5会议安排的安全选项7开始和加入 WebEx 会议8加密技术9传输层安全性10防火墙兼容性10会议后数据存储10单点登录10第三方鉴定：经由独立审计验证Cisco WebEx 的安全性12简介通过实时协作来连接全球员工和虚拟团队的做法在寻求竞争优势的组织中蔚然成风。
全球已有很多并且越来越多的商业和政府机构依赖Cisco WebEx 的软件服务化（SaaS)解决方案来简化销售、营销、培训、项目管理和支持的业务流程。
Cisco 将安全性视为设计、部署和维护WebEx 网络、平台和应用程序的头等大事。
所以，您可以立即放心地您将WebEx 的解决方案融入到现有的业务流程中，甚至是在那些对安全性有着最苛刻要求的环境中。
了解WebEx 应用程序的安全功能和底层通信基础结构（Cisco WebEx Collaboration Cloud）对于您做出购买决定意义重大。
了解以下各项的详细安全信息：•WebEx Collaboration Cloud 基础结构•安全的 WebEx 会议体验»会议站点配置»会议安排的安全选项»开始和加入 WebEx 会议»加密技术»传输层安全性»防火墙兼容性»会议后数据存储»单点登录•第三方鉴定：经由独立审计验证 Cisco WebEx 的安全性“Cisco WebEx 会议”和“Cisco WebEx 会议会话”这两个术语是指在所有 Cisco WebEx 产品中使用的集成音频会议、VoIP，以及单点和多点视频会议。
cisco webex dx70、dx80 用户手册 (ce 9.6)说明书
DX70、用户手册本指南内容目录所有目录条目都是有效的超链接（仅适用于启用 javascript 的阅读系统），点击即可打开相应的文章。
要在章节之间切换浏览，还可以单击侧边栏中的图标。
注意！本用户手册中介绍的部分功能可能在某些市场中是可选的，因此可能不适用于您的系统。
简介Cisco DX70 概览 .......................................................................4关于本用户手册 ......................................................................4Cisco DX80 概览 .......................................................................5DX80 与 USB 头戴式耳机.......................................................5与蓝牙头戴式耳机配对 ..............................................................6使用您的个人凭证登录 ..............................................................7关于 Extension Mobility ..........................................................7视频呼叫从联系人列表发出呼叫 ..............................................................9关于联系人列表 ......................................................................9呼叫之前编辑联系人 ................................................................10关于条目编辑 .......................................................................10使用姓名、号码或地址发出呼叫 ..............................................11关于发出呼叫 .......................................................................11来电.........................................................................................12如果有人呼叫您 ....................................................................12在通话期间收到呼叫 ................................................................13关于选项 ..............................................................................13从呼叫自行断开连接 ................................................................14关于自行断开连接 ................................................................14将呼叫置于保留状态和恢复保留的呼叫 ....................................15关于置于保持状态 ................................................................15转接正在进行的呼叫 ................................................................16关于转接 ..............................................................................16更改呼叫速率 ..........................................................................17关于呼叫速率 .......................................................................17激活免打扰 ..............................................................................18关于免打扰 ...........................................................................18自动前转所有呼叫 ...................................................................19关于前转呼叫 .......................................................................19在通话期间查看键盘 ................................................................20在通话期间使用键盘 .............................................................20将其他参加者添加到现有呼叫 ..................................................21关于视频会议 .. (21)断开会议参加者的连接 ............................................................22关于视频会议 .......................................................................22Intelligent Proximity关于 Cisco Proximity 超声波信号.............................................24关于 Proximity 功能 ..............................................................24内容共享在通话中共享内容 ...................................................................26关于内容共享 .......................................................................26在通话期间更改演示布局 .........................................................27关于演示布局 .......................................................................27预定的会议加入预定会议 ..........................................................................29加入会议 ..............................................................................29联系人收藏夹、最近呼叫和通讯录 .....................................................31关于联系人列表 ....................................................................31通话期间，将某人添加到收藏夹 ..............................................32关于收藏夹 ...........................................................................32非通话期间，将某人添加到收藏夹 ...........................................33关于此功能 ...........................................................................33摄像机控制打开和关闭本端视频 ................................................................35为什么开启本端视频？ .........................................................35移动本端视频 PiP ....................................................................36为什么要移动本端视频？ ......................................................36远端摄像机控制 .......................................................................37关于摄像机控制 ....................................................................37设置可访问的设置概览 ...................................................................39关于设置 ..............................................................................39简介本用户手册适用于 DX70 和 DX80。
CISCO-WebEX
WebEx 是一个网络会议服务解决方案。
是一个实时交互式多媒体通信平台，也是目前唯一一个具有实时多点语音、视频、数据通讯综合应用能力的系统。
用户通过互联网接入到WebEx 专网后，就能通过网络实时共享语音、视频和数据。
任何人不受时间、地点的限制，可充分享受WebEX 提供的实时交互式多媒体通信服务。
WebEX 主要功能介绍1演示文档共享功能：允许所有与会者共同浏览主讲人演讲文件或图表，并可对演讲文件或图表的部分或全部进行多级放大或缩小，还可利用WebEx 特有的专利注释功能以达到使共享更形象、生动的目的。
1．主讲人只需直接调用本机上的课件或演示文件供所有与会者共享，不需将共享内容上传到服务器；2．可以全屏播放，并保证高清晰度；3．可共享的文件包括任何可以打印的文件。
应用：主讲人可以共享通过Powerpoint 制作的课件或演示文件给与会者；也可以共享其它的应用程序制作的可打印文档；甚至可以共享苹果机上制作的可打印文档（WebEx 可以跨越任何操作系统平台）。
2 应用程序共享功能：安装在主讲人电脑中的任何应用程序，都可在主讲人启动授权后，由任何指定的与会者来运行及操作该应用程序，并对该应用程序支持的文件进行注释及修改。
1．2．3．4． 支持跨平台操作运行应用程序主讲人和与会者共享任一应用程序；与会者可以集体观看主讲人对应用程序的操作步骤和操作技巧；主讲人可以授权给任一与会者，让他可以远程控制主讲人计算机上的应用程序。
应用：主讲人可以演示自己制作的课件给与会者。
例如与会者自己的计算机不用安装软件，只需共享安装在主讲人计算机中的软件就可以了，主讲人还可以授权某一个与会者远距离操作该软件。
3 网页共享功能： 主讲人带领其他参加会议的成员一起以互动或主动的方式在互联网上进行漫游。
参加会议的成员还可以在页面上添加注释，填写购物单。
主讲人，或者主讲人授权的与会者可以充当导航员，引导其他人一起浏览网页页面。
4 白板共享功能与现实会议中的白板一样，可边开会边使用白板、画笔进行讨论应用：主讲人可以象在现实课堂中一样进行板书。
思科视频会议系统方案
思科视频会议系统方案在当今信息时代，视频会议已成为很多企业和机构必不可少的沟通工具。
在这样的背景下，思科公司推出了全新的视频会议系统方案，为用户提供更便捷、高效、稳定的视频会议体验。
本文将对这一方案的优势和特点进行详细介绍。
一、思科视频会议系统方案的概述思科视频会议系统方案是一款基于Webex平台的全新视频会议解决方案，其集成了高端的视频会议设备和云端服务，为用户提供了高效、稳定、全面的视频会议解决方案。
用户可以通过手机、电脑等设备参与视频会议，无论身在何处，都可以畅快地与远在天边的伙伴进行实时沟通。
二、思科视频会议系统方案的优势1. 高清视频会议质量：思科视频会议系统方案采用了最新的视频编解码技术，可以提供高清、流畅的视像质量。
用户可以清晰地看到会议中每位参与者的面部表情、语言和动作。
2. 多人会议功能：思科视频会议系统方案可以同时支持100人以上的在线视频会议，无论您想与客户、同事还是合作伙伴进行实时沟通，都可以通过这一方案轻松实现。
3. 灵活的开会方式：思科视频会议系统方案支持多种设备参与会议，无论您在哪里都可以与会。
同时，这一方案还支持通过电话、电子邮件等多种方式进行会议邀请，灵活满足用户多样化的开会需求。
4. 安全保障：思科视频会议系统方案采用了多重安全技术，保证用户的视频会议内容不会泄露。
同时，这一方案还支持网络隔离和用户身份验证等多项安全保障功能，为用户的视频会议提供了更为可靠的安全保障。
5. 支持定制化：思科视频会议系统方案还支持自定义品牌和色彩等多项定制化服务，用户可以根据自己的需求进行个性化的设置和调整。
三、思科视频会议系统方案的特点1. 高效稳定的云端服务：思科视频会议系统方案基于云端架构，采用了最先进的技术，拥有高效稳定的运行能力。
用户可以轻松地管理会议，进行数据共享和实时协作等操作，提高了团队协作的效率。
2. 多种会议模式：思科视频会议系统方案支持多种会议模式，包括语音会议、视频会议和屏幕共享等多种形式，用户可以根据自己的需求选择合适的会议模式进行沟通交流。
思科Webex Room Kit Plus产品手册说明书
产品手册思科 Webex Room Kit Plus思科 Webex Room Kit Plus是一款功能强大的协作解决方案，通过与高清平板显示屏集成，可显著提高大中型会议室的智能化程度和可用性水平。
无论您选择自建部署注册还是通过云注册，都能获得这些优势。
思科 Webex Room Kit Plus概览思科 Webex™Room Kit Plus可提供无与伦比的视频和音频体验，满足客户对思科的期待。
此外，新功能支持更智能的会议、更智能的演示功能以及更智能的会议室和设备集成，进一步消除了在大中型会议室中使用和部署视频的障碍。
Room Kit Plus - 包括一个强大的编解码器和一个内置4个高清摄像机的镜头矩阵，集成扬声器和麦克风，非常适合大中型会议室使用。
它采用先进的摄像机技术，使大中型会议室环境也能实现发言者跟踪和自动取景功能（跟踪距离可至9米）。
在保证丰富的功能和体验的同时，该产品在定价和设计上也经过仔细考量，可确保轻松扩展到您的所有会议室和空间，无论您是选择自建部署注册还是通过思科®协作云注册到思科 Webex，都能获得这些优势。
用于大型会议室的思科 Webex Room Kit Plus图 1.思科 Webex Room Kit Plus的主要功能/优势显著提高大中型会议室的智能化程度思科 Webex Room Kit Plus采用一体化视频创新技术，可显著提高大中型团队协作会议室的智能化程度和可用性水平。
在其他公司还在尽力向其高端产品添加高级功能（例如发言者跟踪、无线共享和 4K 内容）之时，思科已经能够以简单且具成本效益的方式，将这些创新技术融入到大中型团队会议室。
思科推出Room Kit Plus，帮助客户体验更智能的会议，进行更智能的演示，并实现更智能的会议室和设备集成。
过去，这些特性仅为高端视频会议室所独有，但是现在可以引入到每个会议室和每个团队。
此外，如果注册到思科 Webex，还可实现更多基于云的功能，从而增强用户体验和团队工作流，并进一步简化部署。
Cisco Webex Meetings说明书
Cisco Webex MeetingsOfficial Cisco Resources:https:///en-us/https:///article/en-us/ghmde9https:///tutorial/section/Cisco%20Webex%20Teams https:///faqs.html#faqs-teamsSummaryProvided below are instructions for joining, configuring, and utilizing Cisco Webex Meetings. Cisco Webex Meetings is available for Windows, Mac, iPhone, iPad, and Android. Prerequisites•Google Chrome, Mozilla Firefox, or Webex Teams applicationNotes•There may be a slight delay in Meeting synchronizing between calendars.Install Webex Meetings PC ApplicationThese steps will guide you through the process of downloading and installing Webex Teams on your computer. Webex Meetings will also run through Google Chrome and Mozilla Firefox without a download but with limited functionality.1.Visit https:///downloads.html2.Click on the Download button found under the Cisco Webex Meetings section.3.Double-click on the webexapp.msi file that was downloaded.a.Alternatively, simply click the downloadonce it is completed in Google Chrome.4.The Webex Teams setup wizard will launch. Follow the instructions to set up. You may have apop-up asking if this application can make changes to your computer. Select “Yes”5.Once installed, the app will launch automatically. You will need to login using your@ email (@ for students)6.To launch it again, double-click the Cisco Webex Meetingsicon on your desktop or in your Start menu under “C”7.You should then be able to sign in.MeetingsCisco Webex Meetings will manage your meetings made throughWebex Teams, Webex Meetings, and Outlook. We can see here thatWebex Meetings lists all my Meetings, those that are Webex Meetingsthat you are hosting will have a “Start”, Meetings that others haveinvited you to through Webex willMeetings will have pop-up reminders in thebottom right.You can select to schedule a meeting through Outlook.You can select to start an already scheduled meeting in thecalendar that was set up using Webex. This will then take you to a site that will prompt you to open the meeting.Video Meetings OverviewMute Mic| Mute Video | Share Screen | Record | Hide/Shown Meeting Members | Chat | More | EndUnder the More option you can lock the meeting, send invites,copy the link to send to individuals directly, and modify audio,camera, and device settings.There is also an option for Notes where you can then keepnotes on the meeting, which can be saved out as a txt file at anytime.PollsThere is also a Polling where Polls can be created for the meeting and individual responses.1.Under Question, choose which type of question you would like toask, then click “New”. Then type the question in on the box thatappears. If you would like to change the type of question, click onthe question, change the type in the drop down, and click“Change Type”.2.Then click “Add” under the Answers tab to start adding answeroptions to the selected Question.3.You can then check “Record individual responses if you would liketo do so, and “Options” to adjust timing options.4.“Open Poll will begin the poll.5.You can then choose toShare with attendees bychecking both PollResults and/or IndividualResults, and clicking“Apply”. This will openup a shared screen withthe poll results.Launch directly into a meetingYou can instantly create a video meeting.1.You can begin a meeting without scheduling with the button.2.You will see your webcam (if applicable) as well as a “Start Meeting” button. You can click boththe video and microphone buttons to turn your video or microphone on/off.3.Click the “Use computer for audio” dropdown menuallows you to use your phone for audio (instead of yourPC’s speakers and mic) as well as search for nearby Ciscovideo teleconferencing devices.4.The “More Settings/Headphone/Microphone” button lesyou chose your Microphone, Headset, and Speakers. Youcan also cast to devices using the “Use video system”.5.Once you click “Start Meeting” button, you will be joined into the call.Record a video meetingYou can record you video meetings to share or revisit the meeting later.1.Once in a video meeting, click the Recording icon.2.You will then be able to choosewhere you would like the recording to besaved.3. A recording symbol will appear on allparticipant’s screens.Share ScreenDuring a video meeting, you might find it useful to share your screen. Webex Meetings allows you to share everything on your screen, or just a single application, such as an email or document that you’re working on.This article from Cisco explains screen sharing in full detail on multiple platforms:https:///article/en-us/i62jfl1.While in a meeting, click the Share screen icon.2.Select from any screen (if multiple) or any application. Scroll to see all open applications.3.An green box will appear around your entire screen or around the application you chose toshare. A small orange toolbar appears at the top of your screen detailing what you are sharing, when you hover over the bar more tools will appear: a button to stop sharing, pause, shareanother screen, assign (which allows other to present or control on your screen), a mutemicrophone button, video sharing button, record, list of participants, the chat, an annotating tool, and other (Notes, Polls, Audio Settings, etc.) useful options under More.。
思科Webex Desk Pro使用者指南说明书
本指南中的內容目錄目錄中所有項目皆為有效超連結，按一下即可進入相對應的文章。
如要在章節之間切換，可按一下側邊列中對應的圖示。
請注意：在特定市場中，本使用者指南提及的部分功能可能為選用功能，您的裝置不一定適用。
簡介Cisco Webex Desk Pro .............................................................4與藍牙耳機及其他裝置配對 .......................................................5將 Room Kit Mini 當作 USB 攝影機 ............................................6使用您自己的憑證登入 .. (7)視訊通話自聯絡人名單撥號 .....................................................................9通話前編輯聯絡人 ...................................................................10使用姓名、號碼或地址撥號 .......................................................11來電.........................................................................................12在通話時接聽來電 ...................................................................13中斷通話連線 ..........................................................................14保留通話與繼續接聽保留中的通話 ...........................................15轉接進行中的通話 ...................................................................16變更通話速率 ..........................................................................17啟用「請勿打擾」模式 ................................................................18自動轉接所有通話 ...................................................................19於通話中檢視鍵台 ...................................................................20將其他參與者加入現有電話會議 ..............................................21中斷參與者與會議的連線 .........................................................22在會議中置頂發言人 ................................................................23使用音樂模式 ..........................................................................24查找最近通話的詳細資訊 .........................................................25 Intelligent ProximityCisco Proximity 超音波訊號 (27)內容共用通話中共用內容 .......................................................................29於通話中變更簡報版面配置 .....................................................30當做數位白板使用 ...................................................................31結束會話以清除您的 Desk Pro .................................................32有線觸控重新導向 ...................................................................33排定的會議加入排定的會議 .......................................................................35加入 Webex 會議 .. (36)聯絡人我的最愛、通話記錄及目錄 .......................................................38於通話中將某人加入我的最愛 ..................................................39未通話時將某人加入我的最愛 ..................................................40編輯現有的我的最愛 ................................................................41攝影機控制開啟和關閉自我檢視 ................................................................43移動自我檢視 PiP ....................................................................44遠端攝影機控制 .......................................................................45視訊背景 .................................................................................46手動攝影機控制 .......................................................................47設定可用設定 .................................................................................49Desk Pro 執行 USB 有線音訊裝置適用的標準通訊協定。
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全球网络视频会议市场份额第一
InterCall 4% Adobe 5% Others 7% Cisco WebEx 51%
Citrix Online 22%
51%
市场份额
Cisco WebEx® 领先市场 Microsoft 11%
Source: Synergy Research 2014
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3rd Party Standards Based Telepresence Endpoints
WebEx Desktop, Jabber
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挑战
传统会议覆盖范围有限，希望创新会议形式。硬件视频系统部 署和维护成本过高，迫切希望节省会议差旅。整合资源，最好 能满足与集团硬件视频会议对接
商业价值
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公司视频会议资源更加整合，便于会议管理和控制； 将公司更多的现场会议转换到WebEx虚拟视频会议上，进一步为公司节省办会资源和成本； 无需投入专人维护； 会议更加安全、稳定、操作简便。 完善内部的沟通机制，畅通沟通渠道。改变逐级上报、层层批准的单向、单一沟通模式。在企业内部建 立多角度、双向的、多级的全方位沟通体制，形成企业内部的多层次交流对话机制。
Unified Communications Manager
Optimized experience for all participants TelePresence WebEx Integration
Capture – Transform – Share WebEx Meetings
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‒ Cisco® WebEx 网络视频会议 ‒ Cisco TelePresence 视频会议
众多的行业客户群 18年的行业经验 第三方咨询公司的评估推荐
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未来一代的WebEx
Cisco WebEx Meeting Center
WebEx Mobile Jabber Mobile
Desktop Collaboration
Cisco TelePresence Endpoints
Lync 2010 Lync 2013
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TelePresence Meetings
• • TelePresence Systems Standards-based 3rd party
• Person Personal TelePresence to Person • IP Phones & Jabber
Cisco WebEx 网络视频会议产品组合
从移动应用
到视频会议室
会议
培训 视频会议
活动
支持
电话会议
Cisco WebEx® 云
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企业网
Cisco Confidential 8
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Cisco WebEx 会议中心
与任何人、在任何地方、通过任何设备分享你的想法
集成了语音、视频和内容分享的真实会议体验 文档、应用程序和桌面的分享 支持Android, 苹果, 黑莓与Windows Phone8的手 机和平板 会议录制与回放，可以用于会议记录、发送给未 与会人员观看 多达13种语言的支持让你的会议可以跨越国界 常用于部门会议、销售演示和DEMO、项目会议、 多方即时讨论、方案/图纸制定修改
Cisco WebEx®
网络视频会议解决方案
Conference Consultant
• 认识Webex
• Webex体验 • 如何使用 • 技术架构 • 应用场景 • 服务保障
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Cisco WebEx 活动中心
提升营销活动的范围和效果
建立高互动性的网络研讨会 对网络研讨会进行从邀请到结束的端到
端管理 对潜在销售机会进行鉴别、追踪、培养 获取丰富的参会者信息
注册者的跟踪与管理
对注册者的评级和报告
定制电子邮件管理 支持1000人参加
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支出
部门
销售
业务及管理费 人数 1000+
应用场景
周会，客户培训会议
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ROI 投资回报分析
ROI投资回报（RMB） 182,370,559.85
收入
营业收入 2013年营业收入 工作小时(每年） 使用Webex每年为销售节省时间（小时） 每年全公司多创造业绩 1,182,390,399.00 2,000.00 300.00 177,358,559.85
协作无边界
移动办公人员 客户经理
信息办公人员 金融分析师
主管 营销副总
无办公座人员 生产线主管
客服中心 客服代表
Cisco WebEx
客户
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合作伙伴
供应商
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Cisco WebEx 网络视频会议
功能特性
语音、视频和内容实时分享 方便的共享文档、应用程序、桌面 灵活的语音选择：VoIP，400/800电 话拨入，回拨 通过Outlook或Lotus Notes安排会议、 加入会议 会议视频、文档、声音录制和回放 支持所有主流移动设备、平板 与思科协作产品的整合
WebEx 网络视频会议
任何时间、任何地点、任何设备 方便的加入会议、协作办公
Cisco Confidential 5
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广泛应用的业界领先方案
制定行业标准 市场份额第一
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在任何设备上的会议体验
Android 手机和平板
iPhone, iPod touch, iPad
BlackBerry10
Cisco WebEx 支持中心
实现快速、个性化的客户服务
提升客户体验，降低解决问题的时间 检测系统信息，远程登录对方桌面快速解
决问题 通过WebACD实现排队和分配 降低成本，提高技术支持团队的效率
点击即可对话
各类文件、程序、桌面共享操作 录制功能用于客服过程记录备案
强大的报告功能
*功能可能会根据设备/操作系统以及产品而变化
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为什么选择 Cisco WebEx?
一点即开 不限设备 画音流畅 特色应用 安全可靠
针对培训会议、市场活动、IT支持的特色应用
18年的网络ห้องสมุดไป่ตู้频会议行业经验
Cisco Confidential 16
Cisco WebEx 全球云部署
安全可靠
全球规模
高可用性 99.99%
优化的协作与内容分发
多层安全架构
Hub
Cisco WebEx Cloud
C97-732021-00 © 2014 Cisco and/or its affiliates. All rights reserved.
复习 创建一个互动型的学习环境 提供手段对学员的学习过程进行管理， 从而使学习效果最佳
参会者注意力集中度显示 文字提问、快速应答工具、投票 分组讨论和上机实验 测验、评分以及报告
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各部门开会模式
部门 领导层 代理人 销售支持 财务 业务审计 行政+HR IT 市场 合规部 培训企划 客服 总计